Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp

[Ridgetop Networks]

The alternative data rate profile may be worth a try, also.

On Fri, Jan 6, 2017 at 7:14 AM, <t...@byhalia.net> wrote:

> Jay,
>
> At the range your charts shows, 2.4 works but 5 is better for your 10 meg
> speeds.  I have a mix and have been splitting my 2.4 sectors and adding 5
> gbs sectors for heavy users as I was seeing the 2.4 sectors struggle with
> the increased number of clients as I increased plans for faster speed!  My
> issue is 5 Ghz does not travel through trees like the 2.4 gbs does for me,
> so I work to balance those towers with more choices for installers, but I
> am connecting up to 6 miles in my area for many.
>
> I would also try turning Airmax off.  In my area it doesn't always help
> and actually slows the clients down, which may be the issue.  Also, check
> power settings on radios around the customers complaining or certain
> towers as the local interference from those radios may be impacting you.
> I have some down to 6 power if they are 1/2 mile of less with clean line
> of sight to tower.  Works fine and reduces interference I generate.
>
> Good Luck!
>
> Troy
>
> >
> > will play with 5.6.9 later today - anyone else able to comment on this?
> > back to the initial question - am i trying too hard with 10 meg packages
> > on 2.4 rockets with these numbers?
> > should the radios be able to do that?
> >
> > do i need to go post in ubnt forums? :)
> >
> > maybe i will lol
> >
> >
> >   ----- Original Message -
> >   From: RickG
> >   To: Ubiquiti Users Group
> >   Sent: Thursday, January 5, 2017 12:12 AM
> >   Subject: Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp
> >
> >
> >   Yes and the time frame matches the 5.6.x FW suspicion. It comes & goes
> > and so far I have not been able to pinpoint it.
> >
> >
> >   On Wed, Jan 4, 2017 at 11:44 PM, Ken Patrick <patr...@my9ja.com>
> wrote:
> >
> > Jay,
> >
> >
> > We get these complaints from customers and I have always ignored it
> as
> > long as everything looks fine from our end.
> > But this has increased significantly since the Virus and 5.6.x
> > firmware and I think we need to critically look at it and not dismiss
> > it. There is no way a ton of customers can be hallucinating at the
> > same time
> >
> >
> > The complaints are usually in the form of its slow or  the internet
> > goes off and on especially if you are on the DFS band.
> >
> >
> > Is anyone else experiencing this kinds of complaints ??
> >
> >
> >
> >
> > Regards
> >
> >
> >
> >
> > On Thu, Jan 5, 2017 at 4:45 AM, CBB - Jay Fuller
> > <par...@cyberbroadband.net> wrote:
> >
> >
> >   oh, if you're wondering, management downgraded him to our lowest
> > package today and said "do not upgrade him even if he asks"
> >   we suspect he'll visit his parents more :)
> >   base package is 3 meg
> >
> >
> > - Original Message -
> > From: CBB - Jay Fuller
> > To: Ubiquiti Users Group
> > Sent: Wednesday, January 4, 2017 9:40 PM
> > Subject: [Ubnt_users] 2.4 throughput. gotta love being a wisp
> >
> >
> >
> > We've got an average of 14 users on our 2.4 rockets.  10 mhz
> > channels.  some are sectors, some are omnis.
> >
> > Currently one 2.4 rocket has 13 connections (one guy dropped for
> > t-mobile??!!)   I guess that makes sense, no one
> > else has t-mobile down here - so here are the current stats :
> >
> > airmax quality - 83%
> > airmax capacity - 80%
> >
> > here is the stations list and their signals -
> >
> >
> >
> > Access point is running 6.0 ; stations are 5.6.3
> > That'll change soon - maybe end of January.
> >
> >
> > I have a 2nd 2.4 rocket we are also monitoring - it also has 14
> > users on it
> >
> > airmax quality is 75%
> > airmax capacity is 70%
> >
> > also running 6.0  stations are 5.6.3
> >
> > \
> >
> > I am selling 10 meg packages off these access points.  In some
> > cases folks are buying more than that.
> > Sometimes I can get 22 meg linktests using the ubnt speed tests.
> >
> > I've noticed in the last week or two i've seen people
> > disconnecting -
> >
> > "i'm only getting 2 meg, this 

Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp

[troy]

Jay,

At the range your charts shows, 2.4 works but 5 is better for your 10 meg
speeds.  I have a mix and have been splitting my 2.4 sectors and adding 5
gbs sectors for heavy users as I was seeing the 2.4 sectors struggle with
the increased number of clients as I increased plans for faster speed!  My
issue is 5 Ghz does not travel through trees like the 2.4 gbs does for me,
so I work to balance those towers with more choices for installers, but I
am connecting up to 6 miles in my area for many.

I would also try turning Airmax off.  In my area it doesn't always help
and actually slows the clients down, which may be the issue.  Also, check
power settings on radios around the customers complaining or certain
towers as the local interference from those radios may be impacting you. 
I have some down to 6 power if they are 1/2 mile of less with clean line
of sight to tower.  Works fine and reduces interference I generate.

Good Luck!

Troy

>
> will play with 5.6.9 later today - anyone else able to comment on this?
> back to the initial question - am i trying too hard with 10 meg packages
> on 2.4 rockets with these numbers?
> should the radios be able to do that?
>
> do i need to go post in ubnt forums? :)
>
> maybe i will lol
>
>
>   - Original Message -
>   From: RickG
>   To: Ubiquiti Users Group
>   Sent: Thursday, January 5, 2017 12:12 AM
>   Subject: Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp
>
>
>   Yes and the time frame matches the 5.6.x FW suspicion. It comes & goes
> and so far I have not been able to pinpoint it.
>
>
>   On Wed, Jan 4, 2017 at 11:44 PM, Ken Patrick <patr...@my9ja.com> wrote:
>
> Jay,
>
>
> We get these complaints from customers and I have always ignored it as
> long as everything looks fine from our end.
> But this has increased significantly since the Virus and 5.6.x
> firmware and I think we need to critically look at it and not dismiss
> it. There is no way a ton of customers can be hallucinating at the
> same time
>
>
> The complaints are usually in the form of its slow or  the internet
> goes off and on especially if you are on the DFS band.
>
>
> Is anyone else experiencing this kinds of complaints ??
>
>
>
>
> Regards
>
>
>
>
> On Thu, Jan 5, 2017 at 4:45 AM, CBB - Jay Fuller
> <par...@cyberbroadband.net> wrote:
>
>
>   oh, if you're wondering, management downgraded him to our lowest
> package today and said "do not upgrade him even if he asks"
>   we suspect he'll visit his parents more :)
>   base package is 3 meg
>
>
> - Original Message -
> From: CBB - Jay Fuller
> To: Ubiquiti Users Group
> Sent: Wednesday, January 4, 2017 9:40 PM
> Subject: [Ubnt_users] 2.4 throughput. gotta love being a wisp
>
>
>
> We've got an average of 14 users on our 2.4 rockets.  10 mhz
> channels.  some are sectors, some are omnis.
>
> Currently one 2.4 rocket has 13 connections (one guy dropped for
> t-mobile??!!)   I guess that makes sense, no one
> else has t-mobile down here - so here are the current stats :
>
> airmax quality - 83%
> airmax capacity - 80%
>
> here is the stations list and their signals -
>
>
>
> Access point is running 6.0 ; stations are 5.6.3
> That'll change soon - maybe end of January.
>
>
> I have a 2nd 2.4 rocket we are also monitoring - it also has 14
> users on it
>
> airmax quality is 75%
> airmax capacity is 70%
>
> also running 6.0  stations are 5.6.3
>
> \
>
> I am selling 10 meg packages off these access points.  In some
> cases folks are buying more than that.
> Sometimes I can get 22 meg linktests using the ubnt speed tests.
>
> I've noticed in the last week or two i've seen people
> disconnecting -
>
> "i'm only getting 2 meg, this is not acceptable"
>
> here's my favorite - a kid files a complaint against us with the
> bbb -
>
> "If you can avoid doing business with this company, I would
> STRONGLY suggest it. This company is very sneaky, and claims that
> the incredibly poor service and frequent downtime is simply out of
> their hand. They offer a "completely unlimited package" for x
> in which they CLAIM "as much connectivity as your radio allows".
> After compiling data from around 100+ bandwidth connections tests
> over the course of 6 months, with the average speed being around
> 7Mbits (896 kilobytes). The pricing is not even close to
> reflecting the service, the cap on the xxx

Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp

[Jerry Head]

I would advise against putting 6.0 on XM APs. As they drop subs with 
that version.

A reboot gets them back but...yuck.

On 1/5/2017 10:39 AM, Darin Steffl wrote:
Just try going to 6.0 first on AP and STA and see if it improves. Also 
make sure you Airview scan that you're on the best channel.



On Thu, Jan 5, 2017 at 10:17 AM, CBB - Jay Fuller 
<par...@cyberbroadband.net <mailto:par...@cyberbroadband.net>> wrote:


will play with 5.6.9 later today - anyone else able to comment on
this?
back to the initial question - am i trying too hard with 10 meg
packages on 2.4 rockets with these numbers?
should the radios be able to do that?
do i need to go post in ubnt forums? :)
maybe i will lol

- Original Message -
*From:* RickG <mailto:rgunder...@gmail.com>
*To:* Ubiquiti Users Group <mailto:ubnt_users@wispa.org>
*Sent:* Thursday, January 5, 2017 12:12 AM
*Subject:* Re: [Ubnt_users] 2.4 throughput. gotta love being a
wisp

Yes and the time frame matches the 5.6.x FW suspicion. It
comes & goes and so far I have not been able to pinpoint it.

On Wed, Jan 4, 2017 at 11:44 PM, Ken Patrick
<patr...@my9ja.com <mailto:patr...@my9ja.com>> wrote:

Jay,

We get these complaints from customers and I have always
ignored it as long as everything looks fine from our end.
But this has increased significantly since the Virus and
5.6.x firmware and I think we need to critically look at
it and not dismiss it. There is no way a ton of customers
can be hallucinating at the same time

The complaints are usually in the form of its slow or  the
internet goes off and on especially if you are on the DFS
band.

Is anyone else experiencing this kinds of complaints ??


Regards


On Thu, Jan 5, 2017 at 4:45 AM, CBB - Jay Fuller
<par...@cyberbroadband.net
<mailto:par...@cyberbroadband.net>> wrote:

oh, if you're wondering, management downgraded him to
our lowest package today and said "do not upgrade him
even if he asks"
we suspect he'll visit his parents more :)
base package is 3 meg

- Original Message -
*From:* CBB - Jay Fuller
<mailto:par...@cyberbroadband.net>
*To:* Ubiquiti Users Group
<mailto:ubnt_users@wispa.org>
*Sent:* Wednesday, January 4, 2017 9:40 PM
*Subject:* [Ubnt_users] 2.4 throughput. gotta love
being a wisp

We've got an average of 14 users on our 2.4
rockets.  10 mhz channels.  some are sectors, some
are omnis.
Currently one 2.4 rocket has 13 connections (one
guy dropped for t-mobile??!!)   I guess that makes
sense, no one
else has t-mobile down here - so here are the
current stats :
airmax quality - 83%
airmax capacity - 80%
here is the stations list and their signals -
Access point is running 6.0 ; stations are 5.6.3
That'll change soon - maybe end of January.
I have a 2nd 2.4 rocket we are also monitoring -
it also has 14 users on it
airmax quality is 75%
airmax capacity is 70%
also running 6.0  stations are 5.6.3
\
I am selling 10 meg packages off these access
points.  In some cases folks are buying more than
that.
Sometimes I can get 22 meg linktests using the
ubnt speed tests.

I've noticed in the last week or two i've seen
people disconnecting -
"i'm only getting 2 meg, this is not acceptable"
here's my favorite - a kid files a complaint
against us with the bbb -

"If you can avoid doing business with this
company, I would STRONGLY suggest it. This company
is very sneaky, and claims that the incredibly
poor service and frequent downtime is simply out
of their hand. They offer a "completely unlimited
package" for x  in which they CLAIM "as much
connectivity as your radio allows". After
compiling data from around 100+ bandwidth
  

Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp

[Kevin Lamothe]

I would also look at a spectrum scan outside the 2.4GHz band.

Had problems at a few sites with really loud LTE in 2.3 & 2.65GHz bands. 
My units saw it at about -15 to -30.

These radios do not have proper filtering. Loud out of band emissions 
will cause the AGC to go into overload.

I fixed a few sites by installing bandpass filters that only allow ISM 
frequencies and putting the rocket unit into a small metal enclosure. 
Can't wait until the Prism AC2 stuff is released.

This is also a problem with 900MHz. Loud noise at the upper 800MHz band 
causes problems. I've been using bandpass filters with Cambium's 45 
degree antennas, seems to have worked wonders for us. I hope Ubiquiti 
will come out with a 900MHz solution in AC or their new LTU platform 
that has proper filtering.


On 1/5/2017 12:51, Mathew Howard wrote:
> I haven't tried using the ubnt speed test in years, but I always 
> considered it to be pretty much worthless. Perhaps it's better than it 
> used to be, I don't know.
>
> I think 10Mbps is probably pushing it a bit. With clean channels and 
> 20mhz channels, I wouldn't think twice about selling 10 meg service on 
> UBNT M gear, but on 10mhz channels everything has to be almost perfect 
> to get that kind of speeds or a few heavy users with less than perfect 
> connections can kill it... and around here, 2.4ghz is just too noisy 
> these days.
>
> I wouldn't do that high of speeds on 2.4ghz around here, but given the 
> right conditions, it's certainly possible.
> 
> *From:* ubnt_users-boun...@wispa.org [ubnt_users-boun...@wispa.org] on 
> behalf of ty...@wigi.us [ty...@wigi.us]
> *Sent:* Thursday, January 05, 2017 11:20 AM
> *To:* Ubiquiti Users Group
> *Subject:* Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp
>
> Im no expert on the matter so probably shouldnt chime 
> inBut, Ive never gone off of what a ubnt speed test shows, 
> always considered not very accurate.  Ive put cheaper mikrotiks at my 
> problem childs house (customers who complain) before and tested 
> connections that way though cause mikrotiks use iperf which in my 
> experience is more accurate.  That being said I personally like to go 
> to the customers house having the problem and take their que out to 
> see what kind of speed they are capable of not metered.  Also as 
> stated earlier 95% of the time when a whole AP isnt performing up to 
> par doing an airview and picking a cleaner channel or swapping 
> channels has resolved most of our issues.  Especially on 2.4  I wish 
> all of our stuff was 5.8 not half the problems with interference or 
> performance.
>
> - Original Message -
> Subject: Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp
> From: "CBB - Jay Fuller" <par...@cyberbroadband.net>
> Date: 1/5/17 12:03 pm
> To: "Ubiquiti Users Group" <ubnt_users@wispa.org>
>
> Ok - I appreciate your opinion.  I did provide my bandwidth graphs
> - they are no where near 40-50 meg - although I am using 10 mhz
> channels, so i am assuming I could expect 25 meg or so.  In
> theory, no one is goin to be maxxing out their connection.  They
> may have 10 meg available to them but they're going to be using 4
> meg.  Sometimes 6 if they're streaming more than one tv.  Lets say
> 6 of the 14 are streaming - that is 24 meg - and the usage graph
> does not show they're getting there.
> Let me ask this in a different way.  During "peak" times - lets
> say 9 pm at night - should the ubnt speed test to the customer in
> duplex mode be more or less accurate?
> Thanks :)
>
> - Original Message -
>         *From:* Tim Kerns <mailto:t...@cv-access.com>
> *To:* Ubiquiti Users Group <mailto:ubnt_users@wispa.org>
> *Sent:* Thursday, January 5, 2017 10:58 AM
> *Subject:* Re: [Ubnt_users] 2.4 throughput. gotta love being a
> wisp
> In my opinion, anyone  that is selling 10 meg packages on UBNT
> AP’s (except 5 gig AC’s) is pushing it.
> In a point to point I can get 100 meg between the 2 radios. In
> a Multipoint environment, the best you will see is 40-50 megs
> aggregate (using 20 meg channels) for the AP.
> So how many 10 meg customers can you put on it? and if the
> ones on there are streaming video, and HD Net flick @ 6 megs.
> I just love the WISP selling 40 megs to customers using UBNT
> gear and then expect to get 10-20 clients on it.
> Also, remember the Rocket M’s have 100 meg Ethernet and it
> won’t pass more than 100 megs.
> *Fro

Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp

[Mathew Howard]

I haven't tried using the ubnt speed test in years, but I always considered it 
to be pretty much worthless. Perhaps it's better than it used to be, I don't 
know.

I think 10Mbps is probably pushing it a bit. With clean channels and 20mhz 
channels, I wouldn't think twice about selling 10 meg service on UBNT M gear, 
but on 10mhz channels everything has to be almost perfect to get that kind of 
speeds or a few heavy users with less than perfect connections can kill it... 
and around here, 2.4ghz is just too noisy these days.

I wouldn't do that high of speeds on 2.4ghz around here, but given the right 
conditions, it's certainly possible.

From: ubnt_users-boun...@wispa.org [ubnt_users-boun...@wispa.org] on behalf of 
ty...@wigi.us [ty...@wigi.us]
Sent: Thursday, January 05, 2017 11:20 AM
To: Ubiquiti Users Group
Subject: Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp

Im no expert on the matter so probably shouldnt chime inBut, Ive 
never gone off of what a ubnt speed test shows, always considered not very 
accurate.  Ive put cheaper mikrotiks at my problem childs house (customers who 
complain) before and tested connections that way though cause mikrotiks use 
iperf which in my experience is more accurate.  That being said I personally 
like to go to the customers house having the problem and take their que out to 
see what kind of speed they are capable of not metered.  Also as stated earlier 
95% of the time when a whole AP isnt performing up to par doing an airview and 
picking a cleaner channel or swapping channels has resolved most of our issues. 
 Especially on 2.4  I wish all of our stuff was 5.8 not half the problems with 
interference or performance.

- Original Message -
Subject: Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp
From: "CBB - Jay Fuller" <par...@cyberbroadband.net>
Date: 1/5/17 12:03 pm
To: "Ubiquiti Users Group" <ubnt_users@wispa.org>


Ok - I appreciate your opinion.  I did provide my bandwidth graphs - they are 
no where near 40-50 meg - although I am using 10 mhz channels, so i am assuming 
I could expect 25 meg or so.  In theory, no one is goin to be maxxing out their 
connection.  They may have 10 meg available to them but they're going to be 
using 4 meg.  Sometimes 6 if they're streaming more than one tv.  Lets say 6 of 
the 14 are streaming - that is 24 meg - and the usage graph does not show 
they're getting there.

Let me ask this in a different way.  During "peak" times - lets say 9 pm at 
night - should the ubnt speed test to the customer in duplex mode be more or 
less accurate?

Thanks :)


- Original Message -
From: Tim Kerns<mailto:t...@cv-access.com>
To: Ubiquiti Users Group<mailto:ubnt_users@wispa.org>
Sent: Thursday, January 5, 2017 10:58 AM
Subject: Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp

In my opinion, anyone  that is selling 10 meg packages on UBNT AP’s (except 5 
gig AC’s) is pushing it.

In a point to point I can get 100 meg between the 2 radios. In a Multipoint 
environment, the best you will see is 40-50 megs aggregate (using 20 meg 
channels) for the AP.
So how many 10 meg customers can you put on it? and if the ones on there are 
streaming video, and HD Net flick @ 6 megs.

I just love the WISP selling 40 megs to customers using UBNT gear and then 
expect to get 10-20 clients on it.

Also, remember the Rocket M’s have 100 meg Ethernet and it won’t pass more 
than 100 megs.

From: CBB - Jay Fuller
Sent: Thursday, January 05, 2017 8:17 AM
To: Ubiquiti Users Group
Subject: Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp


will play with 5.6.9 later today - anyone else able to comment on this?
back to the initial question - am i trying too hard with 10 meg packages on 2.4 
rockets with these numbers?
should the radios be able to do that?
do i need to go post in ubnt forums? :)

maybe i will lol


- Original Message -
From: RickG
To: Ubiquiti Users Group
Sent: Thursday, January 5, 2017 12:12 AM
Subject: Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp

Yes and the time frame matches the 5.6.x FW suspicion. It comes & goes and so 
far I have not been able to pinpoint it.

On Wed, Jan 4, 2017 at 11:44 PM, Ken Patrick <patr...@my9ja.com> wrote:
Jay,

We get these complaints from customers and I have always ignored it as long as 
everything looks fine from our end.
But this has increased significantly since the Virus and 5.6.x firmware and I 
think we need to critically look at it and not dismiss it. There is no way a 
ton of customers can be hallucinating at the same time

The complaints are usually in the form of its slow or  the internet goes off 
and on especially if you are on the DFS band.

Is anyone else experiencing this kinds of complaints ??


Regards


On Thu, Jan 5, 2017 at 4:45 AM, CBB - Jay Fuller <par...@cyberbroadband.net> 
wrote:

oh

Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp

[Scott Lambert]

With the client signals and noise figure posted, I would guess that these 
sectors will run out of steam around 10-16 mbps.

The customers with 26mbps air rate can destroy total throughput when they 
decide to use the Internet.   Your ubnt speed tests to the better signal 
clients may show 30 mbps.  Ubnt may prioritize that traffic at the AP. I don't 
know.

-68 just isn't good enough.  Of course, it all depends on which customers are 
moving bits at any particular time.   I think you have signal issues more than 
firmware issues. 

>From your bandwidth graphs, i would say ap1 is doing okay, your users aren't 
>too heavy for the 24 hour period.  ap2 is done.
The modulations look better than ap1, but you probably have more interference 
to have the lower amc/amq.

I expect my 10 mhz 2.4 Ghz APs to have 13 mbps of achievable throughout.  The 
customers are treed up and there is quite a bit of noise visible at the towers. 


On January 5, 2017 10:17:45 AM CST, CBB - Jay Fuller 
<par...@cyberbroadband.net> wrote:
>
>will play with 5.6.9 later today - anyone else able to comment on this?
>back to the initial question - am i trying too hard with 10 meg
>packages on 2.4 rockets with these numbers?
>should the radios be able to do that?
>
>do i need to go post in ubnt forums? :)
>
>maybe i will lol
>
>
>  - Original Message - 
>  From: RickG 
>  To: Ubiquiti Users Group 
>  Sent: Thursday, January 5, 2017 12:12 AM
>  Subject: Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp
>
>
>Yes and the time frame matches the 5.6.x FW suspicion. It comes & goes
>and so far I have not been able to pinpoint it.
>
>
>On Wed, Jan 4, 2017 at 11:44 PM, Ken Patrick <patr...@my9ja.com> wrote:
>
>Jay,
>
>
>We get these complaints from customers and I have always ignored it as
>long as everything looks fine from our end.
>But this has increased significantly since the Virus and 5.6.x firmware
>and I think we need to critically look at it and not dismiss it. There
>is no way a ton of customers can be hallucinating at the same time
>
>
>The complaints are usually in the form of its slow or  the internet
>goes off and on especially if you are on the DFS band.
>
>
>Is anyone else experiencing this kinds of complaints ??
>
>
>
>
>Regards
>
>
>
>
>On Thu, Jan 5, 2017 at 4:45 AM, CBB - Jay Fuller
><par...@cyberbroadband.net> wrote:
>
>
>oh, if you're wondering, management downgraded him to our lowest
>package today and said "do not upgrade him even if he asks"
>  we suspect he'll visit his parents more :)
>  base package is 3 meg
>
>
>- Original Message - 
>From: CBB - Jay Fuller 
>To: Ubiquiti Users Group 
>Sent: Wednesday, January 4, 2017 9:40 PM
>Subject: [Ubnt_users] 2.4 throughput. gotta love being a wisp
>
>
>
>We've got an average of 14 users on our 2.4 rockets.  10 mhz channels. 
>some are sectors, some are omnis.
>
>Currently one 2.4 rocket has 13 connections (one guy dropped for
>t-mobile??!!)   I guess that makes sense, no one
>  else has t-mobile down here - so here are the current stats :
>
>airmax quality - 83%
>airmax capacity - 80%
>
>here is the stations list and their signals - 
>
>
>
>Access point is running 6.0 ; stations are 5.6.3  
>That'll change soon - maybe end of January.
>
>
>I have a 2nd 2.4 rocket we are also monitoring - it also has 14 users
>on it
>
>airmax quality is 75%
>airmax capacity is 70%
>
>also running 6.0  stations are 5.6.3
>
>\
>
>I am selling 10 meg packages off these access points.  In some cases
>folks are buying more than that.
>   Sometimes I can get 22 meg linktests using the ubnt speed tests.
>
> I've noticed in the last week or two i've seen people disconnecting - 
>
>"i'm only getting 2 meg, this is not acceptable"
>
>here's my favorite - a kid files a complaint against us with the bbb - 
>
>"If you can avoid doing business with this company, I would STRONGLY
>suggest it. This company is very sneaky, and claims that the incredibly
>poor service and frequent downtime is simply out of their hand. They
>offer a "completely unlimited package" for x  in which they CLAIM
>"as much connectivity as your radio allows". After compiling data from
>around 100+ bandwidth connections tests over the course of 6 months,
>with the average speed being around 7Mbits (896 kilobytes). The pricing
>is not even close to reflecting the service, the cap on the xx 
>package is 10Mbits, so I am not even reaching the average 

Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp

[tyson]

Im no expert on the matter so probably shouldnt chime inBut, Ive 
never gone off of what a ubnt speed test shows, always considered not very 
accurate.  Ive put cheaper mikrotiks at my problem childs house (customers who 
complain) before and tested connections that way though cause mikrotiks use 
iperf which in my experience is more accurate.  That being said I personally 
like to go to the customers house having the problem and take their que out to 
see what kind of speed they are capable of not metered.  Also as stated earlier 
95% of the time when a whole AP isnt performing up to par doing an airview and 
picking a cleaner channel or swapping channels has resolved most of our issues. 
 Especially on 2.4  I wish all of our stuff was 5.8 not half the problems with 
interference or performance.
 
- Original Message - Subject: Re: [Ubnt_users] 2.4 throughput. 
gotta love being a wisp
From: "CBB - Jay Fuller" <par...@cyberbroadband.net>
Date: 1/5/17 12:03 pm
To: "Ubiquiti Users Group" <ubnt_users@wispa.org>

  
Ok - I appreciate your opinion.  I did provide my bandwidth graphs - they are 
no where near 40-50 meg - although I am using 10 mhz channels, so i am assuming 
I could expect 25 meg or so.  In theory, no one is goin to be maxxing out their 
connection.  They may have 10 meg available to them but they're going to be 
using 4 meg.  Sometimes 6 if they're streaming more than one tv.  Lets say 6 of 
the 14 are streaming - that is 24 meg - and the usage graph does not show 
they're getting there. 
 
Let me ask this in a different way.  During "peak" times - lets say 9 pm at 
night - should the ubnt speed test to the customer in duplex mode be more or 
less accurate?  
 
Thanks :)
 
 
 - Original Message -
From: Tim Kerns
To: Ubiquiti Users Group
Sent: Thursday, January 5, 2017 10:58 AM
Subject: Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp
 
In my opinion, anyone  that is selling 10 meg packages on UBNT AP's (except 5 
gig AC's) is pushing it.
 
In a point to point I can get 100 meg between the 2 radios. In a Multipoint 
environment, the best you will see is 40-50 megs aggregate (using 20 meg 
channels) for the AP.
So how many 10 meg customers can you put on it? and if the ones on there are 
streaming video, and HD Net flick @ 6 megs.
 
I just love the WISP selling 40 megs to customers using UBNT gear and then 
expect to get 10-20 clients on it.
 
Also, remember the Rocket M's have 100 meg Ethernet and it won't pass more 
than 100 megs.
 
From: CBB - Jay Fuller
Sent: Thursday, January 05, 2017 8:17 AM
To: Ubiquiti Users Group
Subject: Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp


 

 
will play with 5.6.9 later today - anyone else able to comment on this?
back to the initial question - am i trying too hard with 10 meg packages on 2.4 
rockets with these numbers?
should the radios be able to do that?

do i need to go post in ubnt forums? :)
 
maybe i will lol
 
 
 - Original Message -
From: RickG
To: Ubiquiti Users Group
Sent: Thursday, January 5, 2017 12:12 AM
Subject: Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp
 
Yes and the time frame matches the 5.6.x FW suspicion. It comes & goes and so 
far I have not been able to pinpoint it.
 
On Wed, Jan 4, 2017 at 11:44 PM, Ken Patrick <patr...@my9ja.com> wrote:
  Jay,  
We get these complaints from customers and I have always ignored it as long as 
everything looks fine from our end.
But this has increased significantly since the Virus and 5.6.x firmware and I 
think we need to critically look at it and not dismiss it. There is no way a 
ton of customers can be hallucinating at the same time
 
The complaints are usually in the form of its slow or  the internet goes off 
and on especially if you are on the DFS band.
 
Is anyone else experiencing this kinds of complaints ??
 
 
Regards
 

 
On Thu, Jan 5, 2017 at 4:45 AM, CBB - Jay Fuller <par...@cyberbroadband.net> 
wrote:

oh, if you're wondering, management downgraded him to our lowest package today 
and said "do not upgrade him even if he asks"
we suspect he'll visit his parents more :)
base package is 3 meg
 
 
 - Original Message -
From: CBB - Jay Fuller
To: Ubiquiti Users Group
Sent: Wednesday, January 4, 2017 9:40 PM
Subject: [Ubnt_users] 2.4 throughput. gotta love being a wisp
 
 
We've got an average of 14 users on our 2.4 rockets.  10 mhz channels.  some 
are sectors, some are omnis.
 
Currently one 2.4 rocket has 13 connections (one guy dropped for t-mobile??!!)  
 I guess that makes sense, no one
else has t-mobile down here - so here are the current stats :
 
airmax quality - 83%
airmax capacity - 80%
 
here is the stations list and their signals - 
 

 
Access point is running 6.0 ; stations are 5.6.3  
That'll change soon - maybe end of January.
 
 
I have a 2nd 2.4 rocket we are also monitoring - it also has 14 users on 

Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp

[CBB - Jay Fuller]

Ok - I appreciate your opinion.  I did provide my bandwidth graphs - they are 
no where near 40-50 meg - although I am using 10 mhz channels, so i am assuming 
I could expect 25 meg or so.  In theory, no one is goin to be maxxing out their 
connection.  They may have 10 meg available to them but they're going to be 
using 4 meg.  Sometimes 6 if they're streaming more than one tv.  Lets say 6 of 
the 14 are streaming - that is 24 meg - and the usage graph does not show 
they're getting there. 

Let me ask this in a different way.  During "peak" times - lets say 9 pm at 
night - should the ubnt speed test to the customer in duplex mode be more or 
less accurate?  

Thanks :)


  - Original Message - 
  From: Tim Kerns 
  To: Ubiquiti Users Group 
  Sent: Thursday, January 5, 2017 10:58 AM
  Subject: Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp


  In my opinion, anyone  that is selling 10 meg packages on UBNT AP’s (except 5 
gig AC’s) is pushing it.

  In a point to point I can get 100 meg between the 2 radios. In a Multipoint 
environment, the best you will see is 40-50 megs aggregate (using 20 meg 
channels) for the AP.
  So how many 10 meg customers can you put on it? and if the ones on there are 
streaming video, and HD Net flick @ 6 megs.

  I just love the WISP selling 40 megs to customers using UBNT gear and then 
expect to get 10-20 clients on it.

  Also, remember the Rocket M’s have 100 meg Ethernet and it won’t pass 
more than 100 megs.

  From: CBB - Jay Fuller 
  Sent: Thursday, January 05, 2017 8:17 AM
  To: Ubiquiti Users Group 
  Subject: Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp


  will play with 5.6.9 later today - anyone else able to comment on this?
  back to the initial question - am i trying too hard with 10 meg packages on 
2.4 rockets with these numbers?
  should the radios be able to do that?

  do i need to go post in ubnt forums? :)

  maybe i will lol


- Original Message - 
From: RickG 
To: Ubiquiti Users Group 
Sent: Thursday, January 5, 2017 12:12 AM
    Subject: Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp

Yes and the time frame matches the 5.6.x FW suspicion. It comes & goes and 
so far I have not been able to pinpoint it.

On Wed, Jan 4, 2017 at 11:44 PM, Ken Patrick <patr...@my9ja.com> wrote:

  Jay, 

  We get these complaints from customers and I have always ignored it as 
long as everything looks fine from our end.
  But this has increased significantly since the Virus and 5.6.x firmware 
and I think we need to critically look at it and not dismiss it. There is no 
way a ton of customers can be hallucinating at the same time

  The complaints are usually in the form of its slow or  the internet goes 
off and on especially if you are on the DFS band.

  Is anyone else experiencing this kinds of complaints ??


  Regards


  On Thu, Jan 5, 2017 at 4:45 AM, CBB - Jay Fuller 
<par...@cyberbroadband.net> wrote:


oh, if you're wondering, management downgraded him to our lowest 
package today and said "do not upgrade him even if he asks"
we suspect he'll visit his parents more :)
base package is 3 meg


  - Original Message - 
  From: CBB - Jay Fuller 
  To: Ubiquiti Users Group 
  Sent: Wednesday, January 4, 2017 9:40 PM
  Subject: [Ubnt_users] 2.4 throughput. gotta love being a wisp


  We've got an average of 14 users on our 2.4 rockets.  10 mhz 
channels.  some are sectors, some are omnis.

  Currently one 2.4 rocket has 13 connections (one guy dropped for 
t-mobile??!!)   I guess that makes sense, no one
  else has t-mobile down here - so here are the current stats :

  airmax quality - 83%
  airmax capacity - 80%

  here is the stations list and their signals - 



  Access point is running 6.0 ; stations are 5.6.3  
  That'll change soon - maybe end of January.


  I have a 2nd 2.4 rocket we are also monitoring - it also has 14 users 
on it

  airmax quality is 75%
  airmax capacity is 70%

  also running 6.0  stations are 5.6.3

  \

  I am selling 10 meg packages off these access points.  In some cases 
folks are buying more than that.
  Sometimes I can get 22 meg linktests using the ubnt speed tests.

  I've noticed in the last week or two i've seen people disconnecting - 

  "i'm only getting 2 meg, this is not acceptable"

  here's my favorite - a kid files a complaint against us with the bbb 
- 

  "If you can avoid doing business with this company, I would STRONGLY 
suggest it. This company is very sneaky, and claims that the incredibly poor 
service and frequent downtime is simply out of their hand. They offer a 
"completely unlimited package" for x  in

Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp

[Darin Steffl]

Just try going to 6.0 first on AP and STA and see if it improves. Also make
sure you Airview scan that you're on the best channel.


On Thu, Jan 5, 2017 at 10:17 AM, CBB - Jay Fuller <par...@cyberbroadband.net
> wrote:

>
> will play with 5.6.9 later today - anyone else able to comment on this?
> back to the initial question - am i trying too hard with 10 meg packages
> on 2.4 rockets with these numbers?
> should the radios be able to do that?
> do i need to go post in ubnt forums? :)
>
> maybe i will lol
>
>
>
> - Original Message -
> *From:* RickG <rgunder...@gmail.com>
> *To:* Ubiquiti Users Group <ubnt_users@wispa.org>
> *Sent:* Thursday, January 5, 2017 12:12 AM
> *Subject:* Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp
>
> Yes and the time frame matches the 5.6.x FW suspicion. It comes & goes and
> so far I have not been able to pinpoint it.
>
> On Wed, Jan 4, 2017 at 11:44 PM, Ken Patrick <patr...@my9ja.com> wrote:
>
>> Jay,
>>
>> We get these complaints from customers and I have always ignored it as
>> long as everything looks fine from our end.
>> But this has increased significantly since the Virus and 5.6.x firmware
>> and I think we need to critically look at it and not dismiss it. There is
>> no way a ton of customers can be hallucinating at the same time
>>
>> The complaints are usually in the form of its slow or  the internet goes
>> off and on especially if you are on the DFS band.
>>
>> Is anyone else experiencing this kinds of complaints ??
>>
>>
>> Regards
>>
>>
>> On Thu, Jan 5, 2017 at 4:45 AM, CBB - Jay Fuller <
>> par...@cyberbroadband.net> wrote:
>>
>>>
>>> oh, if you're wondering, management downgraded him to our lowest package
>>> today and said "do not upgrade him even if he asks"
>>> we suspect he'll visit his parents more :)
>>> base package is 3 meg
>>>
>>>
>>>
>>> - Original Message -
>>> *From:* CBB - Jay Fuller <par...@cyberbroadband.net>
>>> *To:* Ubiquiti Users Group <ubnt_users@wispa.org>
>>> *Sent:* Wednesday, January 4, 2017 9:40 PM
>>> *Subject:* [Ubnt_users] 2.4 throughput. gotta love being a wisp
>>>
>>>
>>> We've got an average of 14 users on our 2.4 rockets.  10 mhz channels.
>>> some are sectors, some are omnis.
>>>
>>> Currently one 2.4 rocket has 13 connections (one guy dropped for
>>> t-mobile??!!)   I guess that makes sense, no one
>>> else has t-mobile down here - so here are the current stats :
>>>
>>> airmax quality - 83%
>>> airmax capacity - 80%
>>>
>>> here is the stations list and their signals -
>>>
>>>
>>> Access point is running 6.0 ; stations are 5.6.3
>>> That'll change soon - maybe end of January.
>>>
>>>
>>> I have a 2nd 2.4 rocket we are also monitoring - it also has 14 users on
>>> it
>>>
>>> airmax quality is 75%
>>> airmax capacity is 70%
>>>
>>> also running 6.0  stations are 5.6.3
>>>
>>> \
>>>
>>> I am selling 10 meg packages off these access points.  In some cases
>>> folks are buying more than that.
>>> Sometimes I can get 22 meg linktests using the ubnt speed tests.
>>>
>>> I've noticed in the last week or two i've seen people disconnecting -
>>>
>>> "i'm only getting 2 meg, this is not acceptable"
>>>
>>> here's my favorite - a kid files a complaint against us with the bbb -
>>>
>>> "If you can avoid doing business with this company, I would STRONGLY
>>> suggest it. This company is very sneaky, and claims that the incredibly
>>> poor service and frequent downtime is simply out of their hand. They offer
>>> a "completely unlimited package" for x  in which they CLAIM "as much
>>> connectivity as your radio allows". After compiling data from around 100+
>>> bandwidth connections tests over the course of 6 months, with the average
>>> speed being around 7Mbits (896 kilobytes). The pricing is not even close to
>>> reflecting the service, the cap on the xx  package is 10Mbits, so I am
>>> not even reaching the average on that. I can only say that the highest tier
>>> package is nothing short of a scam. Whenever I called to complain about
>>> this outrageous service, I was tol

Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp

[CBB - Jay Fuller]

will play with 5.6.9 later today - anyone else able to comment on this?
back to the initial question - am i trying too hard with 10 meg packages on 2.4 
rockets with these numbers?
should the radios be able to do that?

do i need to go post in ubnt forums? :)

maybe i will lol


  - Original Message - 
  From: RickG 
  To: Ubiquiti Users Group 
  Sent: Thursday, January 5, 2017 12:12 AM
  Subject: Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp


  Yes and the time frame matches the 5.6.x FW suspicion. It comes & goes and so 
far I have not been able to pinpoint it.


  On Wed, Jan 4, 2017 at 11:44 PM, Ken Patrick <patr...@my9ja.com> wrote:

Jay,


We get these complaints from customers and I have always ignored it as long 
as everything looks fine from our end.
But this has increased significantly since the Virus and 5.6.x firmware and 
I think we need to critically look at it and not dismiss it. There is no way a 
ton of customers can be hallucinating at the same time


The complaints are usually in the form of its slow or  the internet goes 
off and on especially if you are on the DFS band.


Is anyone else experiencing this kinds of complaints ??




Regards




On Thu, Jan 5, 2017 at 4:45 AM, CBB - Jay Fuller 
<par...@cyberbroadband.net> wrote:


  oh, if you're wondering, management downgraded him to our lowest package 
today and said "do not upgrade him even if he asks"
  we suspect he'll visit his parents more :)
  base package is 3 meg


- Original Message - 
From: CBB - Jay Fuller 
To: Ubiquiti Users Group 
Sent: Wednesday, January 4, 2017 9:40 PM
Subject: [Ubnt_users] 2.4 throughput. gotta love being a wisp



We've got an average of 14 users on our 2.4 rockets.  10 mhz channels.  
some are sectors, some are omnis.

Currently one 2.4 rocket has 13 connections (one guy dropped for 
t-mobile??!!)   I guess that makes sense, no one
else has t-mobile down here - so here are the current stats :

airmax quality - 83%
airmax capacity - 80%

here is the stations list and their signals - 



Access point is running 6.0 ; stations are 5.6.3  
That'll change soon - maybe end of January.


I have a 2nd 2.4 rocket we are also monitoring - it also has 14 users 
on it

airmax quality is 75%
airmax capacity is 70%

also running 6.0  stations are 5.6.3

\

I am selling 10 meg packages off these access points.  In some cases 
folks are buying more than that.
Sometimes I can get 22 meg linktests using the ubnt speed tests.

I've noticed in the last week or two i've seen people disconnecting - 

"i'm only getting 2 meg, this is not acceptable"

here's my favorite - a kid files a complaint against us with the bbb - 

"If you can avoid doing business with this company, I would STRONGLY 
suggest it. This company is very sneaky, and claims that the incredibly poor 
service and frequent downtime is simply out of their hand. They offer a 
"completely unlimited package" for x  in which they CLAIM "as much 
connectivity as your radio allows". After compiling data from around 100+ 
bandwidth connections tests over the course of 6 months, with the average speed 
being around 7Mbits (896 kilobytes). The pricing is not even close to 
reflecting the service, the cap on the xx  package is 10Mbits, so I am not 
even reaching the average on that. I can only say that the highest tier package 
is nothing short of a scam. Whenever I called to complain about this outrageous 
service, I was told that it was too bad, and that nothing will be done. 
xx is a conman, relying on shady business tactics to further his 
greed."

btw - i can't recall any downtime within the last year and, well, i 
just love human beings.

i am wondering - - am i asking too much out of these access points?

usage graphed - 

access point 1 - 



access point #2




btw - i should add the kid who filed the complaint lives in his parents 
barn (yes, i said barn) and has
his own connection separate from his parents.

question - am i asking too much of these access points?

yes - i'm waiting on the rocket 2ac prism - - and these are our two 
busiest 2.4 rockets - - but 
i am also getting complaints on other parts of our network.   

ok - thanks in advance.


 


--


  ___
  Ubnt_users mailing list
  Ubnt_users@wispa.org
  http://lists.wispa.org/mailman/listinfo/ubnt_users



  ___
  Ubnt_users mailing list
  Ubnt_users@

Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp

[RickG]

Yes and the time frame matches the 5.6.x FW suspicion. It comes & goes and
so far I have not been able to pinpoint it.

On Wed, Jan 4, 2017 at 11:44 PM, Ken Patrick  wrote:

> Jay,
>
> We get these complaints from customers and I have always ignored it as
> long as everything looks fine from our end.
> But this has increased significantly since the Virus and 5.6.x firmware
> and I think we need to critically look at it and not dismiss it. There is
> no way a ton of customers can be hallucinating at the same time
>
> The complaints are usually in the form of its slow or  the internet goes
> off and on especially if you are on the DFS band.
>
> Is anyone else experiencing this kinds of complaints ??
>
>
> Regards
>
>
> On Thu, Jan 5, 2017 at 4:45 AM, CBB - Jay Fuller <
> par...@cyberbroadband.net> wrote:
>
>>
>> oh, if you're wondering, management downgraded him to our lowest package
>> today and said "do not upgrade him even if he asks"
>> we suspect he'll visit his parents more :)
>> base package is 3 meg
>>
>>
>>
>> - Original Message -
>> *From:* CBB - Jay Fuller 
>> *To:* Ubiquiti Users Group 
>> *Sent:* Wednesday, January 4, 2017 9:40 PM
>> *Subject:* [Ubnt_users] 2.4 throughput. gotta love being a wisp
>>
>>
>> We've got an average of 14 users on our 2.4 rockets.  10 mhz channels.
>> some are sectors, some are omnis.
>>
>> Currently one 2.4 rocket has 13 connections (one guy dropped for
>> t-mobile??!!)   I guess that makes sense, no one
>> else has t-mobile down here - so here are the current stats :
>>
>> airmax quality - 83%
>> airmax capacity - 80%
>>
>> here is the stations list and their signals -
>>
>>
>> Access point is running 6.0 ; stations are 5.6.3
>> That'll change soon - maybe end of January.
>>
>>
>> I have a 2nd 2.4 rocket we are also monitoring - it also has 14 users on
>> it
>>
>> airmax quality is 75%
>> airmax capacity is 70%
>>
>> also running 6.0  stations are 5.6.3
>>
>> \
>>
>> I am selling 10 meg packages off these access points.  In some cases
>> folks are buying more than that.
>> Sometimes I can get 22 meg linktests using the ubnt speed tests.
>>
>> I've noticed in the last week or two i've seen people disconnecting -
>>
>> "i'm only getting 2 meg, this is not acceptable"
>>
>> here's my favorite - a kid files a complaint against us with the bbb -
>>
>> "If you can avoid doing business with this company, I would STRONGLY
>> suggest it. This company is very sneaky, and claims that the incredibly
>> poor service and frequent downtime is simply out of their hand. They offer
>> a "completely unlimited package" for x  in which they CLAIM "as much
>> connectivity as your radio allows". After compiling data from around 100+
>> bandwidth connections tests over the course of 6 months, with the average
>> speed being around 7Mbits (896 kilobytes). The pricing is not even close to
>> reflecting the service, the cap on the xx  package is 10Mbits, so I am
>> not even reaching the average on that. I can only say that the highest tier
>> package is nothing short of a scam. Whenever I called to complain about
>> this outrageous service, I was told that it was too bad, and that nothing
>> will be done. xx is a conman, relying on shady business tactics
>> to further his greed."
>>
>> btw - i can't recall any downtime within the last year and, well, i just
>> love human beings.
>>
>> i am wondering - - am i asking too much out of these access points?
>>
>> usage graphed -
>>
>> access point 1 -
>>
>>
>> access point #2
>>
>>
>>
>> btw - i should add the kid who filed the complaint lives in his parents
>> barn (yes, i said barn) and has
>> his own connection separate from his parents.
>>
>> question - am i asking too much of these access points?
>>
>> yes - i'm waiting on the rocket 2ac prism - - and these are our two
>> busiest 2.4 rockets - - but
>> i am also getting complaints on other parts of our network.
>>
>> ok - thanks in advance.
>>
>>
>>
>>
>> --
>>
>> ___
>> Ubnt_users mailing list
>> Ubnt_users@wispa.org
>> http://lists.wispa.org/mailman/listinfo/ubnt_users
>>
>>
>> ___
>> Ubnt_users mailing list
>> Ubnt_users@wispa.org
>> http://lists.wispa.org/mailman/listinfo/ubnt_users
>>
>>
>
> ___
> Ubnt_users mailing list
> Ubnt_users@wispa.org
> http://lists.wispa.org/mailman/listinfo/ubnt_users
>
>


-- 
-RickG KyWiFi
___
Ubnt_users mailing list
Ubnt_users@wispa.org
http://lists.wispa.org/mailman/listinfo/ubnt_users

Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp

[Ken Patrick]

Jay,

We get these complaints from customers and I have always ignored it as long
as everything looks fine from our end.
But this has increased significantly since the Virus and 5.6.x firmware and
I think we need to critically look at it and not dismiss it. There is no
way a ton of customers can be hallucinating at the same time

The complaints are usually in the form of its slow or  the internet goes
off and on especially if you are on the DFS band.

Is anyone else experiencing this kinds of complaints ??


Regards


On Thu, Jan 5, 2017 at 4:45 AM, CBB - Jay Fuller 
wrote:

>
> oh, if you're wondering, management downgraded him to our lowest package
> today and said "do not upgrade him even if he asks"
> we suspect he'll visit his parents more :)
> base package is 3 meg
>
>
>
> - Original Message -
> *From:* CBB - Jay Fuller 
> *To:* Ubiquiti Users Group 
> *Sent:* Wednesday, January 4, 2017 9:40 PM
> *Subject:* [Ubnt_users] 2.4 throughput. gotta love being a wisp
>
>
> We've got an average of 14 users on our 2.4 rockets.  10 mhz channels.
> some are sectors, some are omnis.
>
> Currently one 2.4 rocket has 13 connections (one guy dropped for
> t-mobile??!!)   I guess that makes sense, no one
> else has t-mobile down here - so here are the current stats :
>
> airmax quality - 83%
> airmax capacity - 80%
>
> here is the stations list and their signals -
>
>
> Access point is running 6.0 ; stations are 5.6.3
> That'll change soon - maybe end of January.
>
>
> I have a 2nd 2.4 rocket we are also monitoring - it also has 14 users on it
>
> airmax quality is 75%
> airmax capacity is 70%
>
> also running 6.0  stations are 5.6.3
>
> \
>
> I am selling 10 meg packages off these access points.  In some cases folks
> are buying more than that.
> Sometimes I can get 22 meg linktests using the ubnt speed tests.
>
> I've noticed in the last week or two i've seen people disconnecting -
>
> "i'm only getting 2 meg, this is not acceptable"
>
> here's my favorite - a kid files a complaint against us with the bbb -
>
> "If you can avoid doing business with this company, I would STRONGLY
> suggest it. This company is very sneaky, and claims that the incredibly
> poor service and frequent downtime is simply out of their hand. They offer
> a "completely unlimited package" for x  in which they CLAIM "as much
> connectivity as your radio allows". After compiling data from around 100+
> bandwidth connections tests over the course of 6 months, with the average
> speed being around 7Mbits (896 kilobytes). The pricing is not even close to
> reflecting the service, the cap on the xx  package is 10Mbits, so I am
> not even reaching the average on that. I can only say that the highest tier
> package is nothing short of a scam. Whenever I called to complain about
> this outrageous service, I was told that it was too bad, and that nothing
> will be done. xx is a conman, relying on shady business tactics
> to further his greed."
>
> btw - i can't recall any downtime within the last year and, well, i just
> love human beings.
>
> i am wondering - - am i asking too much out of these access points?
>
> usage graphed -
>
> access point 1 -
>
>
> access point #2
>
>
>
> btw - i should add the kid who filed the complaint lives in his parents
> barn (yes, i said barn) and has
> his own connection separate from his parents.
>
> question - am i asking too much of these access points?
>
> yes - i'm waiting on the rocket 2ac prism - - and these are our two
> busiest 2.4 rockets - - but
> i am also getting complaints on other parts of our network.
>
> ok - thanks in advance.
>
>
>
>
> --
>
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Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp

[CBB - Jay Fuller]

oh, if you're wondering, management downgraded him to our lowest package today 
and said "do not upgrade him even if he asks"
we suspect he'll visit his parents more :)
base package is 3 meg


  - Original Message - 
  From: CBB - Jay Fuller 
  To: Ubiquiti Users Group 
  Sent: Wednesday, January 4, 2017 9:40 PM
  Subject: [Ubnt_users] 2.4 throughput. gotta love being a wisp



  We've got an average of 14 users on our 2.4 rockets.  10 mhz channels.  some 
are sectors, some are omnis.

  Currently one 2.4 rocket has 13 connections (one guy dropped for 
t-mobile??!!)   I guess that makes sense, no one
  else has t-mobile down here - so here are the current stats :

  airmax quality - 83%
  airmax capacity - 80%

  here is the stations list and their signals - 



  Access point is running 6.0 ; stations are 5.6.3  
  That'll change soon - maybe end of January.


  I have a 2nd 2.4 rocket we are also monitoring - it also has 14 users on it

  airmax quality is 75%
  airmax capacity is 70%

  also running 6.0  stations are 5.6.3

  \

  I am selling 10 meg packages off these access points.  In some cases folks 
are buying more than that.
  Sometimes I can get 22 meg linktests using the ubnt speed tests.

  I've noticed in the last week or two i've seen people disconnecting - 

  "i'm only getting 2 meg, this is not acceptable"

  here's my favorite - a kid files a complaint against us with the bbb - 

  "If you can avoid doing business with this company, I would STRONGLY suggest 
it. This company is very sneaky, and claims that the incredibly poor service 
and frequent downtime is simply out of their hand. They offer a "completely 
unlimited package" for x  in which they CLAIM "as much connectivity as your 
radio allows". After compiling data from around 100+ bandwidth connections 
tests over the course of 6 months, with the average speed being around 7Mbits 
(896 kilobytes). The pricing is not even close to reflecting the service, the 
cap on the xx  package is 10Mbits, so I am not even reaching the average on 
that. I can only say that the highest tier package is nothing short of a scam. 
Whenever I called to complain about this outrageous service, I was told that it 
was too bad, and that nothing will be done. xx is a conman, relying 
on shady business tactics to further his greed."

  btw - i can't recall any downtime within the last year and, well, i just love 
human beings.

  i am wondering - - am i asking too much out of these access points?

  usage graphed - 

  access point 1 - 



  access point #2




  btw - i should add the kid who filed the complaint lives in his parents barn 
(yes, i said barn) and has
  his own connection separate from his parents.

  question - am i asking too much of these access points?

  yes - i'm waiting on the rocket 2ac prism - - and these are our two busiest 
2.4 rockets - - but 
  i am also getting complaints on other parts of our network.   

  ok - thanks in advance.





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