Ok - I appreciate your opinion. I did provide my bandwidth graphs - they are
no where near 40-50 meg - although I am using 10 mhz channels, so i am assuming
I could expect 25 meg or so. In theory, no one is goin to be maxxing out their
connection. They may have 10 meg available to them but they're going to be
using 4 meg. Sometimes 6 if they're streaming more than one tv. Lets say 6 of
the 14 are streaming - that is 24 meg - and the usage graph does not show
they're getting there.
Let me ask this in a different way. During "peak" times - lets say 9 pm at
night - should the ubnt speed test to the customer in duplex mode be more or
less accurate?
Thanks :)
----- Original Message -----
From: Tim Kerns
To: Ubiquiti Users Group
Sent: Thursday, January 5, 2017 10:58 AM
Subject: Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp
In my opinion, anyone that is selling 10 meg packages on UBNT AP’s (except 5
gig AC’s) is pushing it.
In a point to point I can get 100 meg between the 2 radios. In a Multipoint
environment, the best you will see is 40-50 megs aggregate (using 20 meg
channels) for the AP.
So how many 10 meg customers can you put on it? and if the ones on there are
streaming video, and HD Net flick @ 6 megs.
I just love the WISP selling 40 megs to customers using UBNT gear and then
expect to get 10-20 clients on it.
Also, remember the Rocket M’s have 100 meg Ethernet.... and it won’t pass
more than 100 megs.
From: CBB - Jay Fuller
Sent: Thursday, January 05, 2017 8:17 AM
To: Ubiquiti Users Group
Subject: Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp
will play with 5.6.9 later today - anyone else able to comment on this?
back to the initial question - am i trying too hard with 10 meg packages on
2.4 rockets with these numbers?
should the radios be able to do that?
do i need to go post in ubnt forums? :)
maybe i will.... lol
----- Original Message -----
From: RickG
To: Ubiquiti Users Group
Sent: Thursday, January 5, 2017 12:12 AM
Subject: Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp
Yes and the time frame matches the 5.6.x FW suspicion. It comes & goes and
so far I have not been able to pinpoint it.
On Wed, Jan 4, 2017 at 11:44 PM, Ken Patrick <[email protected]> wrote:
Jay,
We get these complaints from customers and I have always ignored it as
long as everything looks fine from our end.
But this has increased significantly since the Virus and 5.6.x firmware
and I think we need to critically look at it and not dismiss it. There is no
way a ton of customers can be hallucinating at the same time
The complaints are usually in the form of its slow or the internet goes
off and on especially if you are on the DFS band.
Is anyone else experiencing this kinds of complaints ??
Regards
On Thu, Jan 5, 2017 at 4:45 AM, CBB - Jay Fuller
<[email protected]> wrote:
oh, if you're wondering, management downgraded him to our lowest
package today and said "do not upgrade him even if he asks"
we suspect he'll visit his parents more :)
base package is 3 meg
----- Original Message -----
From: CBB - Jay Fuller
To: Ubiquiti Users Group
Sent: Wednesday, January 4, 2017 9:40 PM
Subject: [Ubnt_users] 2.4 throughput. gotta love being a wisp
We've got an average of 14 users on our 2.4 rockets. 10 mhz
channels. some are sectors, some are omnis.
Currently one 2.4 rocket has 13 connections (one guy dropped for
t-mobile??!!) I guess that makes sense, no one
else has t-mobile down here.... - so here are the current stats :
airmax quality - 83%
airmax capacity - 80%
here is the stations list and their signals -
Access point is running 6.0 ; stations are 5.6.3
That'll change soon - maybe end of January.
I have a 2nd 2.4 rocket we are also monitoring - it also has 14 users
on it
airmax quality is 75%
airmax capacity is 70%
also running 6.0 stations are 5.6.3
\
I am selling 10 meg packages off these access points. In some cases
folks are buying more than that.
Sometimes I can get 22 meg linktests using the ubnt speed tests.
I've noticed in the last week or two i've seen people disconnecting -
"i'm only getting 2 meg, this is not acceptable"
here's my favorite - a kid files a complaint against us with the bbb
-
"If you can avoid doing business with this company, I would STRONGLY
suggest it. This company is very sneaky, and claims that the incredibly poor
service and frequent downtime is simply out of their hand. They offer a
"completely unlimited package" for xxxxx in which they CLAIM "as much
connectivity as your radio allows". After compiling data from around 100+
bandwidth connections tests over the course of 6 months, with the average speed
being around 7Mbits (896 kilobytes). The pricing is not even close to
reflecting the service, the cap on the xxxxxx package is 10Mbits, so I am not
even reaching the average on that. I can only say that the highest tier package
is nothing short of a scam. Whenever I called to complain about this outrageous
service, I was told that it was too bad, and that nothing will be done.
xxxxxxxxxxxxxx is a conman, relying on shady business tactics to further his
greed."
btw - i can't recall any downtime within the last year and, well, i
just love human beings.
i am wondering - - am i asking too much out of these access points?
usage graphed -
access point 1 -
access point #2
btw - i should add the kid who filed the complaint lives in his
parents barn (yes, i said barn) and has
his own connection separate from his parents.
question - am i asking too much of these access points?
yes - i'm waiting on the rocket 2ac prism - - and these are our two
busiest 2.4 rockets - - but
i am also getting complaints on other parts of our network.
ok - thanks in advance.
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--
-RickG KyWiFi
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