The alternative data rate profile may be worth a try, also. On Fri, Jan 6, 2017 at 7:14 AM, <t...@byhalia.net> wrote:
> Jay, > > At the range your charts shows, 2.4 works but 5 is better for your 10 meg > speeds. I have a mix and have been splitting my 2.4 sectors and adding 5 > gbs sectors for heavy users as I was seeing the 2.4 sectors struggle with > the increased number of clients as I increased plans for faster speed! My > issue is 5 Ghz does not travel through trees like the 2.4 gbs does for me, > so I work to balance those towers with more choices for installers, but I > am connecting up to 6 miles in my area for many. > > I would also try turning Airmax off. In my area it doesn't always help > and actually slows the clients down, which may be the issue. Also, check > power settings on radios around the customers complaining or certain > towers as the local interference from those radios may be impacting you. > I have some down to 6 power if they are 1/2 mile of less with clean line > of sight to tower. Works fine and reduces interference I generate. > > Good Luck! > > Troy > > > > > will play with 5.6.9 later today - anyone else able to comment on this? > > back to the initial question - am i trying too hard with 10 meg packages > > on 2.4 rockets with these numbers? > > should the radios be able to do that? > > > > do i need to go post in ubnt forums? :) > > > > maybe i will.... lol > > > > > > ----- Original Message ----- > > From: RickG > > To: Ubiquiti Users Group > > Sent: Thursday, January 5, 2017 12:12 AM > > Subject: Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp > > > > > > Yes and the time frame matches the 5.6.x FW suspicion. It comes & goes > > and so far I have not been able to pinpoint it. > > > > > > On Wed, Jan 4, 2017 at 11:44 PM, Ken Patrick <patr...@my9ja.com> > wrote: > > > > Jay, > > > > > > We get these complaints from customers and I have always ignored it > as > > long as everything looks fine from our end. > > But this has increased significantly since the Virus and 5.6.x > > firmware and I think we need to critically look at it and not dismiss > > it. There is no way a ton of customers can be hallucinating at the > > same time > > > > > > The complaints are usually in the form of its slow or the internet > > goes off and on especially if you are on the DFS band. > > > > > > Is anyone else experiencing this kinds of complaints ?? > > > > > > > > > > Regards > > > > > > > > > > On Thu, Jan 5, 2017 at 4:45 AM, CBB - Jay Fuller > > <par...@cyberbroadband.net> wrote: > > > > > > oh, if you're wondering, management downgraded him to our lowest > > package today and said "do not upgrade him even if he asks" > > we suspect he'll visit his parents more :) > > base package is 3 meg > > > > > > ----- Original Message ----- > > From: CBB - Jay Fuller > > To: Ubiquiti Users Group > > Sent: Wednesday, January 4, 2017 9:40 PM > > Subject: [Ubnt_users] 2.4 throughput. gotta love being a wisp > > > > > > > > We've got an average of 14 users on our 2.4 rockets. 10 mhz > > channels. some are sectors, some are omnis. > > > > Currently one 2.4 rocket has 13 connections (one guy dropped for > > t-mobile??!!) I guess that makes sense, no one > > else has t-mobile down here.... - so here are the current stats : > > > > airmax quality - 83% > > airmax capacity - 80% > > > > here is the stations list and their signals - > > > > > > > > Access point is running 6.0 ; stations are 5.6.3 > > That'll change soon - maybe end of January. > > > > > > I have a 2nd 2.4 rocket we are also monitoring - it also has 14 > > users on it > > > > airmax quality is 75% > > airmax capacity is 70% > > > > also running 6.0 stations are 5.6.3 > > > > \ > > > > I am selling 10 meg packages off these access points. In some > > cases folks are buying more than that. > > Sometimes I can get 22 meg linktests using the ubnt speed tests. > > > > I've noticed in the last week or two i've seen people > > disconnecting - > > > > "i'm only getting 2 meg, this is not acceptable" > > > > here's my favorite - a kid files a complaint against us with the > > bbb - > > > > "If you can avoid doing business with this company, I would > > STRONGLY suggest it. This company is very sneaky, and claims that > > the incredibly poor service and frequent downtime is simply out of > > their hand. They offer a "completely unlimited package" for xxxxx > > in which they CLAIM "as much connectivity as your radio allows". > > After compiling data from around 100+ bandwidth connections tests > > over the course of 6 months, with the average speed being around > > 7Mbits (896 kilobytes). The pricing is not even close to > > reflecting the service, the cap on the xxxxxx package is 10Mbits, > > so I am not even reaching the average on that. I can only say that > > the highest tier package is nothing short of a scam. Whenever I > > called to complain about this outrageous service, I was told that > > it was too bad, and that nothing will be done. xxxxxxxxxxxxxx is a > > conman, relying on shady business tactics to further his greed." > > > > btw - i can't recall any downtime within the last year and, well, > > i just love human beings. > > > > i am wondering - - am i asking too much out of these access > > points? > > > > usage graphed - > > > > access point 1 - > > > > > > > > access point #2 > > > > > > > > > > btw - i should add the kid who filed the complaint lives in his > > parents barn (yes, i said barn) and has > > his own connection separate from his parents. > > > > question - am i asking too much of these access points? > > > > yes - i'm waiting on the rocket 2ac prism - - and these are our > > two busiest 2.4 rockets - - but > > i am also getting complaints on other parts of our network. > > > > ok - thanks in advance. > > > > > > > > > > > > ------------------------------------------------------------ > -------------- > > > > > > _______________________________________________ > > Ubnt_users mailing list > > Ubnt_users@wispa.org > > http://lists.wispa.org/mailman/listinfo/ubnt_users > > > > > > > > _______________________________________________ > > Ubnt_users mailing list > > Ubnt_users@wispa.org > > http://lists.wispa.org/mailman/listinfo/ubnt_users > > > > > > > > > > > > _______________________________________________ > > Ubnt_users mailing list > > Ubnt_users@wispa.org > > http://lists.wispa.org/mailman/listinfo/ubnt_users > > > > > > > > > > > > > > > > -- > > > > -RickG KyWiFi > > > > > > ------------------------------------------------------------ > ------------------ > > > > > > _______________________________________________ > > Ubnt_users mailing list > > Ubnt_users@wispa.org > > http://lists.wispa.org/mailman/listinfo/ubnt_users > > _______________________________________________ > > Ubnt_users mailing list > > Ubnt_users@wispa.org > > http://lists.wispa.org/mailman/listinfo/ubnt_users > > > > > _______________________________________________ > Ubnt_users mailing list > Ubnt_users@wispa.org > http://lists.wispa.org/mailman/listinfo/ubnt_users > -- Andrew Kaiser Ridgetop Networks, LLC 417-543-5513 www.ridgetopnetworks.com
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