Just try going to 6.0 first on AP and STA and see if it improves. Also make sure you Airview scan that you're on the best channel.
On Thu, Jan 5, 2017 at 10:17 AM, CBB - Jay Fuller <[email protected] > wrote: > > will play with 5.6.9 later today - anyone else able to comment on this? > back to the initial question - am i trying too hard with 10 meg packages > on 2.4 rockets with these numbers? > should the radios be able to do that? > do i need to go post in ubnt forums? :) > > maybe i will.... lol > > > > ----- Original Message ----- > *From:* RickG <[email protected]> > *To:* Ubiquiti Users Group <[email protected]> > *Sent:* Thursday, January 5, 2017 12:12 AM > *Subject:* Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp > > Yes and the time frame matches the 5.6.x FW suspicion. It comes & goes and > so far I have not been able to pinpoint it. > > On Wed, Jan 4, 2017 at 11:44 PM, Ken Patrick <[email protected]> wrote: > >> Jay, >> >> We get these complaints from customers and I have always ignored it as >> long as everything looks fine from our end. >> But this has increased significantly since the Virus and 5.6.x firmware >> and I think we need to critically look at it and not dismiss it. There is >> no way a ton of customers can be hallucinating at the same time >> >> The complaints are usually in the form of its slow or the internet goes >> off and on especially if you are on the DFS band. >> >> Is anyone else experiencing this kinds of complaints ?? >> >> >> Regards >> >> >> On Thu, Jan 5, 2017 at 4:45 AM, CBB - Jay Fuller < >> [email protected]> wrote: >> >>> >>> oh, if you're wondering, management downgraded him to our lowest package >>> today and said "do not upgrade him even if he asks" >>> we suspect he'll visit his parents more :) >>> base package is 3 meg >>> >>> >>> >>> ----- Original Message ----- >>> *From:* CBB - Jay Fuller <[email protected]> >>> *To:* Ubiquiti Users Group <[email protected]> >>> *Sent:* Wednesday, January 4, 2017 9:40 PM >>> *Subject:* [Ubnt_users] 2.4 throughput. gotta love being a wisp >>> >>> >>> We've got an average of 14 users on our 2.4 rockets. 10 mhz channels. >>> some are sectors, some are omnis. >>> >>> Currently one 2.4 rocket has 13 connections (one guy dropped for >>> t-mobile??!!) I guess that makes sense, no one >>> else has t-mobile down here.... - so here are the current stats : >>> >>> airmax quality - 83% >>> airmax capacity - 80% >>> >>> here is the stations list and their signals - >>> >>> >>> Access point is running 6.0 ; stations are 5.6.3 >>> That'll change soon - maybe end of January. >>> >>> >>> I have a 2nd 2.4 rocket we are also monitoring - it also has 14 users on >>> it >>> >>> airmax quality is 75% >>> airmax capacity is 70% >>> >>> also running 6.0 stations are 5.6.3 >>> >>> \ >>> >>> I am selling 10 meg packages off these access points. In some cases >>> folks are buying more than that. >>> Sometimes I can get 22 meg linktests using the ubnt speed tests. >>> >>> I've noticed in the last week or two i've seen people disconnecting - >>> >>> "i'm only getting 2 meg, this is not acceptable" >>> >>> here's my favorite - a kid files a complaint against us with the bbb - >>> >>> "If you can avoid doing business with this company, I would STRONGLY >>> suggest it. This company is very sneaky, and claims that the incredibly >>> poor service and frequent downtime is simply out of their hand. They offer >>> a "completely unlimited package" for xxxxx in which they CLAIM "as much >>> connectivity as your radio allows". After compiling data from around 100+ >>> bandwidth connections tests over the course of 6 months, with the average >>> speed being around 7Mbits (896 kilobytes). The pricing is not even close to >>> reflecting the service, the cap on the xxxxxx package is 10Mbits, so I am >>> not even reaching the average on that. I can only say that the highest tier >>> package is nothing short of a scam. Whenever I called to complain about >>> this outrageous service, I was told that it was too bad, and that nothing >>> will be done. xxxxxxxxxxxxxx is a conman, relying on shady business tactics >>> to further his greed." >>> >>> btw - i can't recall any downtime within the last year and, well, i just >>> love human beings. >>> >>> i am wondering - - am i asking too much out of these access points? >>> >>> usage graphed - >>> >>> access point 1 - >>> >>> >>> access point #2 >>> >>> >>> >>> btw - i should add the kid who filed the complaint lives in his parents >>> barn (yes, i said barn) and has >>> his own connection separate from his parents. >>> >>> question - am i asking too much of these access points? >>> >>> yes - i'm waiting on the rocket 2ac prism - - and these are our two >>> busiest 2.4 rockets - - but >>> i am also getting complaints on other parts of our network. >>> >>> ok - thanks in advance. >>> >>> >>> >>> >>> ------------------------------ >>> >>> _______________________________________________ >>> Ubnt_users mailing list >>> [email protected] >>> http://lists.wispa.org/mailman/listinfo/ubnt_users >>> >>> >>> _______________________________________________ >>> Ubnt_users mailing list >>> [email protected] >>> http://lists.wispa.org/mailman/listinfo/ubnt_users >>> >>> >> >> _______________________________________________ >> Ubnt_users mailing list >> [email protected] >> http://lists.wispa.org/mailman/listinfo/ubnt_users >> >> > > > -- > -RickG KyWiFi > > ------------------------------ > > _______________________________________________ > Ubnt_users mailing list > [email protected] > http://lists.wispa.org/mailman/listinfo/ubnt_users > > > _______________________________________________ > Ubnt_users mailing list > [email protected] > http://lists.wispa.org/mailman/listinfo/ubnt_users > > -- Darin Steffl Minnesota WiFi www.mnwifi.com 507-634-WiFi <http://www.facebook.com/minnesotawifi> Like us on Facebook <http://www.facebook.com/minnesotawifi>
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