Apple Store app FAQ and screen recognition

[Vicky Collins]

Another place, at least for me, where I find I need to use screen recognition 
is with the Apple Store app when I try to read their FAQ. I am in the United 
States and running iOS 16.3.1 on both an iPhone 12 mini and an iPhone 13 mini, 
although this problem has actually been occurring for quite some time. If I, 
say, select an iPhone and go down after all of the color and size selections 
and get to the bottom where the frequently asked questions are, I can find the 
expand and collapse buttons and double tap on them and read or collapse the 
answers, but I can’t read the questions they are actually answering unless I 
turn on screen recognition first. Of course, given the answers that are shown, 
I can pretty much tell what’s being answered without turning on screen 
recognition to confirm the questions.
 

Sent from my iPhone

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FAQ in Apple Store app

[vcollins5286]

This isn't really a big deal to me but just something I noticed when looking
over the information about the new iPhones using the Apple Store app. Their
frequently asked questions section, at least for me, seems to show the
expand button for each question, where one can double tap on that and see
the answer to the question, but the specific question itself doesn't appear
to be read unless one turns on the screen recognition feature. I've tried
this with both an iPhone 12 Mini and an iPhone 13 Mini running iOS 16.0.3,
and I am in the United States.

 

I open the Apple Store app.

I then scroll down to Shop by Product and select iPhone.

I then select one of the iPhones, say iPhone SE, for example.

I then scroll down to near the end of the information about the SE and
select the Frequently Asked questions.

I then see the list of questions with each having an expand button, but the
questions themselves don't read unless I enable screen recognition.

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Air Pods are now available on the Apple store app.

[Chuck Dean]

Air Pods are now available on the Apple store app. 
I just ordered mine, they will be delivered on January 12th. 
They had a limited amount inventory that would be delivered before Xmas, but 
those sold out quickly. 




Chuck (mobile)
Pleez x cuze enny tie ping or spelin air ores.

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RE: Purchasing Apple Care Plus for an iPad Air 2 from the Apple Store app

[Sieghard Weitzel]

When I ordered my Apple Watch I tried to do it with the Apple Store app but 
while it was no problem to add Apple Care Plus, I could not figure out how to 
get them to ship the watch, it kept on wanting to send it to my nearest Apple 
Store. At the time I was in Calgary, and there are two Apple Stores there, but 
by the time the watch was supposed to arrive I would have been back at home and 
that means the closest Apple Store in Vancouver would be about 800 miles away. 
I ended up doing it on the computer/website and I don't recall having problems 
adding Apple Care. I also just ordered an Apple Watch Sport Series 2 for my 
wife and again adding Apple Care was right there after I selected the watch. 
Maybe call Apple Accessibility and ask them to walk you through it and tell you 
where you have to look to add it. I was, by the way, using Internet Explorer 11 
with Jaws 18 when I just ordered my wife's watch.

Regards,
Sieghard
-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Alan Lemly
Sent: Tuesday, December 06, 2016 9:10 AM
To: viphone@googlegroups.com
Subject: Re: Purchasing Apple Care Plus for an iPad Air 2 from the Apple Store 
app

Paul, 

When I purchased my iPhone 7 directly from Apple at the beginning of November 
using my computer and their online website, I never found a link to add 
Applecare+ to my shopping bag. I eventually just called them on the phone to 
purchase it once I had my phone's serial number. 

Alan Lemly 

Sent from my iPhone

> On Dec 6, 2016, at 6:41 AM, Paul Hunt <prhu...@att.net> wrote:
> 
> Hello everybody. I'm trying to buy an iPad Air 2 for my wife but can't add 
> Apple Care plus to my bag. Have any of you been able to do this?
> 
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Re: Purchasing Apple Care Plus for an iPad Air 2 from the Apple Store app

[Alan Lemly]

Paul, 

When I purchased my iPhone 7 directly from Apple at the beginning of November 
using my computer and their online website, I never found a link to add 
Applecare+ to my shopping bag. I eventually just called them on the phone to 
purchase it once I had my phone's serial number. 

Alan Lemly 

Sent from my iPhone

> On Dec 6, 2016, at 6:41 AM, Paul Hunt  wrote:
> 
> Hello everybody. I'm trying to buy an iPad Air 2 for my wife but can't add 
> Apple Care plus to my bag. Have any of you been able to do this?
> 
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Purchasing Apple Care Plus for an iPad Air 2 from the Apple Store app

[Paul Hunt]

Hello everybody. I'm trying to buy an iPad Air 2 for my wife but can't add 
Apple Care plus to my bag. Have any of you been able to do this?

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Ordering Apple Watch with the Apple Store app

[Sieghard Weitzel]

Hi,

I always had good luck with the Apple Store app and found it easy to use and 
very accessible. Recently I decided I am ready to buy an Apple Watch. I happen 
to be in Calgary right now where there are 2 Apple Stores. Unfortunately 
neither one has an Apple Watch Series 2 in stock or at least not the stainless 
steel model I want. In the app it says delivery is 3 to 4 weeks, but after I 
add the watch I want to the cart or "Bag" as they call it and want to checkout 
it keeps saying that it will be ready for pick up at the nearest Apple Store by 
November 24. I just have an option at the bottom to pay and see no way to 
select to have it shipped to me since I am going to be long gone from here by 
November 24. I checked in the account tab and my address is entered correctly 
under "Primary address" but I just don't see a way to change it from store 
pickup to getting shipped to me. I am curious if anybody else has ordered 
something recently and knows if this is done in a later step or how it can be 
done.

Regards,
Sieghard

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Re: anyone else having trouble with using ApplePay on the apple store app?

[John Diakogeorgiou]

I am using Huntington. I called Apple and gave them my info over the phone.

John Diakogeorgiou

> On Nov 1, 2015, at 4:28 AM, Amy Ruell <aru...@comcast.net> wrote:
> 
> You mean the way Apple Pay reports the Apple Pay name? What bank are you 
> using?
> 
>  Was there any way to resolve this? Sent from my iPhone
> 
>> On Oct 31, 2015, at 6:32 PM, John Diakogeorgiou <jdiakoge2...@gmail.com> 
>> wrote:
>> 
>> I had the same problem. My bank would not accept them because of the way 
>> they report their name. This is after I confirmed the gtransaction several 
>> times.
>> 
>> John Diakogeorgiou
>> 
>>> On Oct 31, 2015, at 2:29 PM, Amy Ruel <aru...@comcast.net> wrote:
>>> 
>>> Subject line says it all. I have had 4 support calls with Apple about this 
>>> to no avail. Have checked and my settings and account information are all 
>>> correct in iTunes and Wallet and ApplePay app. I have been able to 
>>> successfully pay with ApplePay in the Apple store, can purchase using 
>>> “other payment options” within the Apple store app, and have checked online 
>>> to make sure that my Apple ID is correct. I have re-set network settings 
>>> twice, verified and re-entered my billing address multiple times, and have 
>>> tried to order using cellular data. I have deleted and re-installed the 
>>> Apple store app.
>>> When I attempt to purchase using touch id, I get “error image”, which 
>>> points to the billing address. This has also been verified by a sighted 
>>> person. The only thing I note is that my ship to name is incorrect, though 
>>> it is correct in my Wallet app.
>>> Any additional suggestions?
>>> Thanks.
>>> Amy
>>>  
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Re: anyone else having trouble with using ApplePay on the apple store app?

[Amy Ruell]

You mean the way Apple Pay reports the Apple Pay name? What bank are you using?

 Was there any way to resolve this? Sent from my iPhone

> On Oct 31, 2015, at 6:32 PM, John Diakogeorgiou <jdiakoge2...@gmail.com> 
> wrote:
> 
> I had the same problem. My bank would not accept them because of the way they 
> report their name. This is after I confirmed the gtransaction several times.
> 
> John Diakogeorgiou
> 
>> On Oct 31, 2015, at 2:29 PM, Amy Ruel <aru...@comcast.net> wrote:
>> 
>> Subject line says it all. I have had 4 support calls with Apple about this 
>> to no avail. Have checked and my settings and account information are all 
>> correct in iTunes and Wallet and ApplePay app. I have been able to 
>> successfully pay with ApplePay in the Apple store, can purchase using “other 
>> payment options” within the Apple store app, and have checked online to make 
>> sure that my Apple ID is correct. I have re-set network settings twice, 
>> verified and re-entered my billing address multiple times, and have tried to 
>> order using cellular data. I have deleted and re-installed the Apple store 
>> app.
>> When I attempt to purchase using touch id, I get “error image”, which points 
>> to the billing address. This has also been verified by a sighted person. The 
>> only thing I note is that my ship to name is incorrect, though it is correct 
>> in my Wallet app.
>> Any additional suggestions?
>> Thanks.
>> Amy
>>  
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Re: anyone else having trouble with using ApplePay on the apple store app?

[Amy Ruell]

My state is entered correctly. My street is run, Not St., Drive or Road. I 
wonder why this should be a factor, since I can use Apple Pay at the store and 
also can use the very same credit card with iTunes.

Sent from my iPhone

> On Oct 31, 2015, at 7:40 PM, Daniel Miller <miller...@gmail.com> wrote:
> 
> You need to use the 2 letter abbreviation for the state name, as well as 2 
> letters for street, drive, etc, otherwise the billing address won’t be 
> accepted, at least in my experience.
>> On Oct 31, 2015, at 5:32 PM, John Diakogeorgiou <jdiakoge2...@gmail.com> 
>> wrote:
>> 
>> I had the same problem. My bank would not accept them because of the way 
>> they report their name. This is after I confirmed the gtransaction several 
>> times.
>> 
>> John Diakogeorgiou
>> 
>>> On Oct 31, 2015, at 2:29 PM, Amy Ruel <aru...@comcast.net> wrote:
>>> 
>>> Subject line says it all. I have had 4 support calls with Apple about this 
>>> to no avail. Have checked and my settings and account information are all 
>>> correct in iTunes and Wallet and ApplePay app. I have been able to 
>>> successfully pay with ApplePay in the Apple store, can purchase using 
>>> “other payment options” within the Apple store app, and have checked online 
>>> to make sure that my Apple ID is correct. I have re-set network settings 
>>> twice, verified and re-entered my billing address multiple times, and have 
>>> tried to order using cellular data. I have deleted and re-installed the 
>>> Apple store app.
>>> When I attempt to purchase using touch id, I get “error image”, which 
>>> points to the billing address. This has also been verified by a sighted 
>>> person. The only thing I note is that my ship to name is incorrect, though 
>>> it is correct in my Wallet app.
>>> Any additional suggestions?
>>> Thanks.
>>> Amy
>>>  
>>> 
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Re: anyone else having trouble with using ApplePay on the apple store app?

[John Diakogeorgiou]

That is strange. I am not sure what is causing your problem.

John Diakogeorgiou

> On Nov 1, 2015, at 8:35 AM, Amy Ruell <aru...@comcast.net> wrote:
> 
> I called my bank, there are no problems there. They have me registered with 
> Apple Pay and see no difficulties. Still a maddening mystery!
> 
> Sent from my iPhone
> 
>> On Nov 1, 2015, at 7:57 AM, John Diakogeorgiou <jdiakoge2...@gmail.com> 
>> wrote:
>> 
>> I am using Huntington. I called Apple and gave them my info over the phone.
>> 
>> John Diakogeorgiou
>> 
>>> On Nov 1, 2015, at 4:28 AM, Amy Ruell <aru...@comcast.net> wrote:
>>> 
>>> You mean the way Apple Pay reports the Apple Pay name? What bank are you 
>>> using?
>>> 
>>>  Was there any way to resolve this? Sent from my iPhone
>>> 
>>>> On Oct 31, 2015, at 6:32 PM, John Diakogeorgiou <jdiakoge2...@gmail.com> 
>>>> wrote:
>>>> 
>>>> I had the same problem. My bank would not accept them because of the way 
>>>> they report their name. This is after I confirmed the gtransaction several 
>>>> times.
>>>> 
>>>> John Diakogeorgiou
>>>> 
>>>>> On Oct 31, 2015, at 2:29 PM, Amy Ruel <aru...@comcast.net> wrote:
>>>>> 
>>>>> Subject line says it all. I have had 4 support calls with Apple about 
>>>>> this to no avail. Have checked and my settings and account information 
>>>>> are all correct in iTunes and Wallet and ApplePay app. I have been able 
>>>>> to successfully pay with ApplePay in the Apple store, can purchase using 
>>>>> “other payment options” within the Apple store app, and have checked 
>>>>> online to make sure that my Apple ID is correct. I have re-set network 
>>>>> settings twice, verified and re-entered my billing address multiple 
>>>>> times, and have tried to order using cellular data. I have deleted and 
>>>>> re-installed the Apple store app.
>>>>> When I attempt to purchase using touch id, I get “error image”, which 
>>>>> points to the billing address. This has also been verified by a sighted 
>>>>> person. The only thing I note is that my ship to name is incorrect, 
>>>>> though it is correct in my Wallet app.
>>>>> Any additional suggestions?
>>>>> Thanks.
>>>>> Amy
>>>>>  
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Re: anyone else having trouble with using ApplePay on the apple store app?

[Amy Ruell]

I called my bank, there are no problems there. They have me registered with 
Apple Pay and see no difficulties. Still a maddening mystery!

Sent from my iPhone

> On Nov 1, 2015, at 7:57 AM, John Diakogeorgiou <jdiakoge2...@gmail.com> wrote:
> 
> I am using Huntington. I called Apple and gave them my info over the phone.
> 
> John Diakogeorgiou
> 
>> On Nov 1, 2015, at 4:28 AM, Amy Ruell <aru...@comcast.net> wrote:
>> 
>> You mean the way Apple Pay reports the Apple Pay name? What bank are you 
>> using?
>> 
>>  Was there any way to resolve this? Sent from my iPhone
>> 
>>> On Oct 31, 2015, at 6:32 PM, John Diakogeorgiou <jdiakoge2...@gmail.com> 
>>> wrote:
>>> 
>>> I had the same problem. My bank would not accept them because of the way 
>>> they report their name. This is after I confirmed the gtransaction several 
>>> times.
>>> 
>>> John Diakogeorgiou
>>> 
>>>> On Oct 31, 2015, at 2:29 PM, Amy Ruel <aru...@comcast.net> wrote:
>>>> 
>>>> Subject line says it all. I have had 4 support calls with Apple about this 
>>>> to no avail. Have checked and my settings and account information are all 
>>>> correct in iTunes and Wallet and ApplePay app. I have been able to 
>>>> successfully pay with ApplePay in the Apple store, can purchase using 
>>>> “other payment options” within the Apple store app, and have checked 
>>>> online to make sure that my Apple ID is correct. I have re-set network 
>>>> settings twice, verified and re-entered my billing address multiple times, 
>>>> and have tried to order using cellular data. I have deleted and 
>>>> re-installed the Apple store app.
>>>> When I attempt to purchase using touch id, I get “error image”, which 
>>>> points to the billing address. This has also been verified by a sighted 
>>>> person. The only thing I note is that my ship to name is incorrect, though 
>>>> it is correct in my Wallet app.
>>>> Any additional suggestions?
>>>> Thanks.
>>>> Amy
>>>>  
>>>> -- 
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>>>> list.
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Re: anyone else having trouble with using ApplePay on the apple store app?

[Daniel Miller]

I’m not sure either. I can use it just fine with Bank of America.

> On Nov 1, 2015, at 9:52 AM, John Diakogeorgiou <jdiakoge2...@gmail.com> wrote:
> 
> That is strange. I am not sure what is causing your problem.
> 
> John Diakogeorgiou
> 
> On Nov 1, 2015, at 8:35 AM, Amy Ruell <aru...@comcast.net 
> <mailto:aru...@comcast.net>> wrote:
> 
>> I called my bank, there are no problems there. They have me registered with 
>> Apple Pay and see no difficulties. Still a maddening mystery!
>> 
>> Sent from my iPhone
>> 
>> On Nov 1, 2015, at 7:57 AM, John Diakogeorgiou <jdiakoge2...@gmail.com 
>> <mailto:jdiakoge2...@gmail.com>> wrote:
>> 
>>> I am using Huntington. I called Apple and gave them my info over the phone.
>>> 
>>> John Diakogeorgiou
>>> 
>>> On Nov 1, 2015, at 4:28 AM, Amy Ruell <aru...@comcast.net 
>>> <mailto:aru...@comcast.net>> wrote:
>>> 
>>>> You mean the way Apple Pay reports the Apple Pay name? What bank are you 
>>>> using?
>>>> 
>>>>  Was there any way to resolve this? Sent from my iPhone
>>>> 
>>>> On Oct 31, 2015, at 6:32 PM, John Diakogeorgiou <jdiakoge2...@gmail.com 
>>>> <mailto:jdiakoge2...@gmail.com>> wrote:
>>>> 
>>>>> I had the same problem. My bank would not accept them because of the way 
>>>>> they report their name. This is after I confirmed the gtransaction 
>>>>> several times.
>>>>> 
>>>>> John Diakogeorgiou
>>>>> 
>>>>> On Oct 31, 2015, at 2:29 PM, Amy Ruel <aru...@comcast.net 
>>>>> <mailto:aru...@comcast.net>> wrote:
>>>>> 
>>>>>> Subject line says it all. I have had 4 support calls with Apple about 
>>>>>> this to no avail. Have checked and my settings and account information 
>>>>>> are all correct in iTunes and Wallet and ApplePay app. I have been able 
>>>>>> to successfully pay with ApplePay in the Apple store, can purchase using 
>>>>>> “other payment options” within the Apple store app, and have checked 
>>>>>> online to make sure that my Apple ID is correct. I have re-set network 
>>>>>> settings twice, verified and re-entered my billing address multiple 
>>>>>> times, and have tried to order using cellular data. I have deleted and 
>>>>>> re-installed the Apple store app.
>>>>>> When I attempt to purchase using touch id, I get “error image”, which 
>>>>>> points to the billing address. This has also been verified by a sighted 
>>>>>> person. The only thing I note is that my ship to name is incorrect, 
>>>>>> though it is correct in my Wallet app.
>>>>>> Any additional suggestions?
>>>>>> Thanks.
>>>>>> Amy
>>>>>>  
>>>>>> 
>>>>>> -- 
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>>>>>> list.
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>>>>>> <http://groups

anyone else having trouble with using ApplePay on the apple store app?

[Amy Ruel]

Subject line says it all. I have had 4 support calls with Apple about this
to no avail. Have checked and my settings and account information are all
correct in iTunes and Wallet and ApplePay app. I have been able to
successfully pay with ApplePay in the Apple store, can purchase using "other
payment options" within the Apple store app, and have checked online to make
sure that my Apple ID is correct. I have re-set network settings twice,
verified and re-entered my billing address multiple times, and have tried to
order using cellular data. I have deleted and re-installed the Apple store
app.

When I attempt to purchase using touch id, I get "error image", which points
to the billing address. This has also been verified by a sighted person. The
only thing I note is that my ship to name is incorrect, though it is correct
in my Wallet app.

Any additional suggestions?

Thanks.

Amy

 

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Re: anyone else having trouble with using ApplePay on the apple store app?

[John Diakogeorgiou]

I had the same problem. My bank would not accept them because of the way they 
report their name. This is after I confirmed the gtransaction several times.

John Diakogeorgiou

> On Oct 31, 2015, at 2:29 PM, Amy Ruel <aru...@comcast.net> wrote:
> 
> Subject line says it all. I have had 4 support calls with Apple about this to 
> no avail. Have checked and my settings and account information are all 
> correct in iTunes and Wallet and ApplePay app. I have been able to 
> successfully pay with ApplePay in the Apple store, can purchase using “other 
> payment options” within the Apple store app, and have checked online to make 
> sure that my Apple ID is correct. I have re-set network settings twice, 
> verified and re-entered my billing address multiple times, and have tried to 
> order using cellular data. I have deleted and re-installed the Apple store 
> app.
> When I attempt to purchase using touch id, I get “error image”, which points 
> to the billing address. This has also been verified by a sighted person. The 
> only thing I note is that my ship to name is incorrect, though it is correct 
> in my Wallet app.
> Any additional suggestions?
> Thanks.
> Amy
>  
> -- 
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Re: anyone else having trouble with using ApplePay on the apple store app?

[Daniel Miller]

You need to use the 2 letter abbreviation for the state name, as well as 2 
letters for street, drive, etc, otherwise the billing address won’t be 
accepted, at least in my experience.
> On Oct 31, 2015, at 5:32 PM, John Diakogeorgiou <jdiakoge2...@gmail.com> 
> wrote:
> 
> I had the same problem. My bank would not accept them because of the way they 
> report their name. This is after I confirmed the gtransaction several times.
> 
> John Diakogeorgiou
> 
> On Oct 31, 2015, at 2:29 PM, Amy Ruel <aru...@comcast.net 
> <mailto:aru...@comcast.net>> wrote:
> 
>> Subject line says it all. I have had 4 support calls with Apple about this 
>> to no avail. Have checked and my settings and account information are all 
>> correct in iTunes and Wallet and ApplePay app. I have been able to 
>> successfully pay with ApplePay in the Apple store, can purchase using “other 
>> payment options” within the Apple store app, and have checked online to make 
>> sure that my Apple ID is correct. I have re-set network settings twice, 
>> verified and re-entered my billing address multiple times, and have tried to 
>> order using cellular data. I have deleted and re-installed the Apple store 
>> app.
>> When I attempt to purchase using touch id, I get “error image”, which points 
>> to the billing address. This has also been verified by a sighted person. The 
>> only thing I note is that my ship to name is incorrect, though it is correct 
>> in my Wallet app.
>> Any additional suggestions?
>> Thanks.
>> Amy
>>  
>> 
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Re: Using Apple Pay in the Apple Store app

[Woody Anna Dresner]

Hi Mary,

Have you added both of your cards to Apple Pay? If so, you should have both 
options. You might want to call Apple Accessibility and have them walk you 
through it.

Best,
Anna



> On Sep 27, 2015, at 5:49 PM, Mary Otten <motte...@gmail.com> wrote:
> 
> Well this is very interesting, since so many of you have done the Apple Pay 
> thing. I have an item in my bag. On the screen with the bag and item before I 
> check out, there were a bunch of recommended things which I rejected and tap 
> to continue. On the next screen there are no payment options and there is a 
> checkout button. If I had the checkout button I go to the screen with the one 
> and only payment option being a card I had previously used, the one that is 
> on file with iTunes and The App Store. No Apple Pay anywhere to be found. If 
> I double tap on that card, no other payment options materialize. So I wonder 
> if you folks who have had success had already a credit card on file? Did you 
> see two options on your screen? Your previously on file card plus Apple Pay? 
> I am really really confused.
> Mary
> 
> Sent from my iPhone
> 
>> On Sep 27, 2015, at 3:25 PM, John Diakogeorgiou <jdiakoge2...@gmail.com> 
>> wrote:
>> 
>> I bought the 6s using Apple Pay from the Apple App. What was
>> interesting though is that my credit card rejected the payment because
>> they thought it was fraud. They wouldn't process it even though I told
>> them it was a valid transaction.
>> 
>>> On 9/27/15, Daniel Miller <miller...@gmail.com> wrote:
>>> Hi,
>>> 
>>> I echo Ana’s statement. The apple pay process is 100% accessible with
>>> VoiceOver. Once you’ve selected the product or added it to your cart, the
>>> apple pay option will be on the cart screen.
>>> 
>>>> On Sep 27, 2015, at 5:11 PM, Woody Anna Dresner <wadres...@att.net>
>>>> wrote:
>>>> 
>>>> Hi Mary,
>>>> 
>>>> Yes, I've purchased several things with Apple Pay from the Apple store
>>>> app. If I remember right, there's a Pay with Apple Pay option, which you
>>>> double-tap. Somewhere along the line, you use touch ID to confirm that you
>>>> want to use it. I don't remember the exact steps, but it went well. I
>>>> would suggest making sure you have the latest version of the Apple Store
>>>> app. If you happen to have an old version, maybe the option isn't there.
>>>> 
>>>> Best,
>>>> Anna
>>>> 
>>>> 
>>>> 
>>>>> On Sep 27, 2015, at 5:06 PM, Mary Otten <motte...@gmail.com> wrote:
>>>>> 
>>>>> I saw a note on Applevis from sometime back stating that the pay with
>>>>> Apple Pay option is not accessible for voiceover in the online Apple
>>>>> Store app. I just tried to buy something using that app, and I also did
>>>>> not see the Apple Pay option. Am I missing something? Has anyone
>>>>> successfully bought something using the Apple Store app and Apple Pay
>>>>> with voice over?
>>>>> Mary
>>>>> 
>>>>> Sent from my iPhone
>>>>> 
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Re: Using Apple Pay in the Apple Store app

[Woody Anna Dresner]

Hi Mary,

Yes, I've purchased several things with Apple Pay from the Apple store app. If 
I remember right, there's a Pay with Apple Pay option, which you double-tap. 
Somewhere along the line, you use touch ID to confirm that you want to use it. 
I don't remember the exact steps, but it went well. I would suggest making sure 
you have the latest version of the Apple Store app. If you happen to have an 
old version, maybe the option isn't there.

Best,
Anna



> On Sep 27, 2015, at 5:06 PM, Mary Otten <motte...@gmail.com> wrote:
> 
> I saw a note on Applevis from sometime back stating that the pay with Apple 
> Pay option is not accessible for voiceover in the online Apple Store app. I 
> just tried to buy something using that app, and I also did not see the Apple 
> Pay option. Am I missing something? Has anyone successfully bought something 
> using the Apple Store app and Apple Pay with voice over?
> Mary
> 
> Sent from my iPhone
> 
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Re: Using Apple Pay in the Apple Store app

[Daniel Miller]

Hi,

I echo Ana’s statement. The apple pay process is 100% accessible with 
VoiceOver. Once you’ve selected the product or added it to your cart, the apple 
pay option will be on the cart screen.

> On Sep 27, 2015, at 5:11 PM, Woody Anna Dresner <wadres...@att.net> wrote:
> 
> Hi Mary,
> 
> Yes, I've purchased several things with Apple Pay from the Apple store app. 
> If I remember right, there's a Pay with Apple Pay option, which you 
> double-tap. Somewhere along the line, you use touch ID to confirm that you 
> want to use it. I don't remember the exact steps, but it went well. I would 
> suggest making sure you have the latest version of the Apple Store app. If 
> you happen to have an old version, maybe the option isn't there.
> 
> Best,
> Anna
> 
> 
> 
>> On Sep 27, 2015, at 5:06 PM, Mary Otten <motte...@gmail.com> wrote:
>> 
>> I saw a note on Applevis from sometime back stating that the pay with Apple 
>> Pay option is not accessible for voiceover in the online Apple Store app. I 
>> just tried to buy something using that app, and I also did not see the Apple 
>> Pay option. Am I missing something? Has anyone successfully bought something 
>> using the Apple Store app and Apple Pay with voice over?
>> Mary
>> 
>> Sent from my iPhone
>> 
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Re: Using Apple Pay in the Apple Store app

[Mary Otten]

Hi Anna,
Thanks for the report of your experience. I think I have the newest version of 
Apple Store at least there are no updates in my App Store. So I guess it's the 
newest one. When I went to buy my item I was going to the checkout process, and 
when I got to the payment place it just showed me the card I have on file with 
no other options. Maybe I will go back in there and see if I can double tap 
that and hope it doesn't just make a purchase, which is not what I want. 
Discover card has a deal going right now where you get 10% on any Apple Pay 
purchases you make with their card. So, being as mercenary as the next guy, I'd 
like to get that 10%. Smile.
Mary

Sent from my iPhone

> On Sep 27, 2015, at 3:11 PM, Woody Anna Dresner <wadres...@att.net> wrote:
> 
> Hi Mary,
> 
> Yes, I've purchased several things with Apple Pay from the Apple store app. 
> If I remember right, there's a Pay with Apple Pay option, which you 
> double-tap. Somewhere along the line, you use touch ID to confirm that you 
> want to use it. I don't remember the exact steps, but it went well. I would 
> suggest making sure you have the latest version of the Apple Store app. If 
> you happen to have an old version, maybe the option isn't there.
> 
> Best,
> Anna
> 
> 
> 
>> On Sep 27, 2015, at 5:06 PM, Mary Otten <motte...@gmail.com> wrote:
>> 
>> I saw a note on Applevis from sometime back stating that the pay with Apple 
>> Pay option is not accessible for voiceover in the online Apple Store app. I 
>> just tried to buy something using that app, and I also did not see the Apple 
>> Pay option. Am I missing something? Has anyone successfully bought something 
>> using the Apple Store app and Apple Pay with voice over?
>> Mary
>> 
>> Sent from my iPhone
>> 
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Re: Using Apple Pay in the Apple Store app

[Woody Anna Dresner]

How frustrating! I didn't have that problem buying a phone with Apple Pay, 
thank goodness. Best of luck getting it sorted.

Anna
 


> On Sep 27, 2015, at 5:25 PM, John Diakogeorgiou <jdiakoge2...@gmail.com> 
> wrote:
> 
> I bought the 6s using Apple Pay from the Apple App. What was
> interesting though is that my credit card rejected the payment because
> they thought it was fraud. They wouldn't process it even though I told
> them it was a valid transaction.
> 
> On 9/27/15, Daniel Miller <miller...@gmail.com> wrote:
>> Hi,
>> 
>> I echo Ana’s statement. The apple pay process is 100% accessible with
>> VoiceOver. Once you’ve selected the product or added it to your cart, the
>> apple pay option will be on the cart screen.
>> 
>>> On Sep 27, 2015, at 5:11 PM, Woody Anna Dresner <wadres...@att.net>
>>> wrote:
>>> 
>>> Hi Mary,
>>> 
>>> Yes, I've purchased several things with Apple Pay from the Apple store
>>> app. If I remember right, there's a Pay with Apple Pay option, which you
>>> double-tap. Somewhere along the line, you use touch ID to confirm that you
>>> want to use it. I don't remember the exact steps, but it went well. I
>>> would suggest making sure you have the latest version of the Apple Store
>>> app. If you happen to have an old version, maybe the option isn't there.
>>> 
>>> Best,
>>> Anna
>>> 
>>> 
>>> 
>>>> On Sep 27, 2015, at 5:06 PM, Mary Otten <motte...@gmail.com> wrote:
>>>> 
>>>> I saw a note on Applevis from sometime back stating that the pay with
>>>> Apple Pay option is not accessible for voiceover in the online Apple
>>>> Store app. I just tried to buy something using that app, and I also did
>>>> not see the Apple Pay option. Am I missing something? Has anyone
>>>> successfully bought something using the Apple Store app and Apple Pay
>>>> with voice over?
>>>> Mary
>>>> 
>>>> Sent from my iPhone
>>>> 
>>>> --
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Using Apple Pay in the Apple Store app

[Mary Otten]

I saw a note on Applevis from sometime back stating that the pay with Apple Pay 
option is not accessible for voiceover in the online Apple Store app. I just 
tried to buy something using that app, and I also did not see the Apple Pay 
option. Am I missing something? Has anyone successfully bought something using 
the Apple Store app and Apple Pay with voice over?
Mary

Sent from my iPhone

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Re: Using Apple Pay in the Apple Store app

[John Diakogeorgiou]

I bought the 6s using Apple Pay from the Apple App. What was
interesting though is that my credit card rejected the payment because
they thought it was fraud. They wouldn't process it even though I told
them it was a valid transaction.

On 9/27/15, Daniel Miller <miller...@gmail.com> wrote:
> Hi,
>
> I echo Ana’s statement. The apple pay process is 100% accessible with
> VoiceOver. Once you’ve selected the product or added it to your cart, the
> apple pay option will be on the cart screen.
>
>> On Sep 27, 2015, at 5:11 PM, Woody Anna Dresner <wadres...@att.net>
>> wrote:
>>
>> Hi Mary,
>>
>> Yes, I've purchased several things with Apple Pay from the Apple store
>> app. If I remember right, there's a Pay with Apple Pay option, which you
>> double-tap. Somewhere along the line, you use touch ID to confirm that you
>> want to use it. I don't remember the exact steps, but it went well. I
>> would suggest making sure you have the latest version of the Apple Store
>> app. If you happen to have an old version, maybe the option isn't there.
>>
>> Best,
>> Anna
>>
>>
>>
>>> On Sep 27, 2015, at 5:06 PM, Mary Otten <motte...@gmail.com> wrote:
>>>
>>> I saw a note on Applevis from sometime back stating that the pay with
>>> Apple Pay option is not accessible for voiceover in the online Apple
>>> Store app. I just tried to buy something using that app, and I also did
>>> not see the Apple Pay option. Am I missing something? Has anyone
>>> successfully bought something using the Apple Store app and Apple Pay
>>> with voice over?
>>> Mary
>>>
>>> Sent from my iPhone
>>>
>>> --
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>>>
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Re: Using Apple Pay in the Apple Store app

[Mary Otten]

Well this is very interesting, since so many of you have done the Apple Pay 
thing. I have an item in my bag. On the screen with the bag and item before I 
check out, there were a bunch of recommended things which I rejected and tap to 
continue. On the next screen there are no payment options and there is a 
checkout button. If I had the checkout button I go to the screen with the one 
and only payment option being a card I had previously used, the one that is on 
file with iTunes and The App Store. No Apple Pay anywhere to be found. If I 
double tap on that card, no other payment options materialize. So I wonder if 
you folks who have had success had already a credit card on file? Did you see 
two options on your screen? Your previously on file card plus Apple Pay? I am 
really really confused.
Mary

Sent from my iPhone

> On Sep 27, 2015, at 3:25 PM, John Diakogeorgiou <jdiakoge2...@gmail.com> 
> wrote:
> 
> I bought the 6s using Apple Pay from the Apple App. What was
> interesting though is that my credit card rejected the payment because
> they thought it was fraud. They wouldn't process it even though I told
> them it was a valid transaction.
> 
>> On 9/27/15, Daniel Miller <miller...@gmail.com> wrote:
>> Hi,
>> 
>> I echo Ana’s statement. The apple pay process is 100% accessible with
>> VoiceOver. Once you’ve selected the product or added it to your cart, the
>> apple pay option will be on the cart screen.
>> 
>>> On Sep 27, 2015, at 5:11 PM, Woody Anna Dresner <wadres...@att.net>
>>> wrote:
>>> 
>>> Hi Mary,
>>> 
>>> Yes, I've purchased several things with Apple Pay from the Apple store
>>> app. If I remember right, there's a Pay with Apple Pay option, which you
>>> double-tap. Somewhere along the line, you use touch ID to confirm that you
>>> want to use it. I don't remember the exact steps, but it went well. I
>>> would suggest making sure you have the latest version of the Apple Store
>>> app. If you happen to have an old version, maybe the option isn't there.
>>> 
>>> Best,
>>> Anna
>>> 
>>> 
>>> 
>>>> On Sep 27, 2015, at 5:06 PM, Mary Otten <motte...@gmail.com> wrote:
>>>> 
>>>> I saw a note on Applevis from sometime back stating that the pay with
>>>> Apple Pay option is not accessible for voiceover in the online Apple
>>>> Store app. I just tried to buy something using that app, and I also did
>>>> not see the Apple Pay option. Am I missing something? Has anyone
>>>> successfully bought something using the Apple Store app and Apple Pay
>>>> with voice over?
>>>> Mary
>>>> 
>>>> Sent from my iPhone
>>>> 
>>>> --
>>>> The following information is important for all members of the VIPhone
>>>> list.
>>>> 
>>>> If you have any questions or concerns about the running of this list, or
>>>> if you feel that a member's post is inappropriate, please contact the
>>>> owners or moderators directly rather than posting on the list itself.
>>>> 
>>>> Your VIPhone list owner is Cara Quinn - you can reach Cara at
>>>> caraqu...@caraquinn.com
>>>> 
>>>> The archives for this list can be searched at
>>>> http://www.mail-archive.com/viphone@googlegroups.com/.
>>>> ---
>>>> You received this message because you are subscribed to the Google Groups
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>>>> email to viphone+unsubscr...@googlegroups.com.
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>>> 
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Re: Using Apple Pay in the Apple Store app

[Mary Otten]

Hi Anna,
No. I have one card in Apple Pay. The very same Discover card that I am trying 
to use with Apple Pay. That Discover card is showing up as the payment option. 
But, how am I supposed to know if it is Apple Pay or not Apple Pay? I have use 
that card previously. It is my iTunes and App Store card. I suppose I shouldn't 
quibble over 10%. But if you're buying an item that cost a few hundred bucks, 
10% is not chump change maybe I should put another card into Apple Pay and see 
if it shows up by magic. Or maybe this is Apple Pay. I would just feel better 
if I saw the words.
Mary

Sent from my iPhone

> On Sep 27, 2015, at 3:51 PM, Woody Anna Dresner <wadres...@att.net> wrote:
> 
> Hi Mary,
> 
> Have you added both of your cards to Apple Pay? If so, you should have both 
> options. You might want to call Apple Accessibility and have them walk you 
> through it.
> 
> Best,
> Anna
> 
> 
> 
>> On Sep 27, 2015, at 5:49 PM, Mary Otten <motte...@gmail.com> wrote:
>> 
>> Well this is very interesting, since so many of you have done the Apple Pay 
>> thing. I have an item in my bag. On the screen with the bag and item before 
>> I check out, there were a bunch of recommended things which I rejected and 
>> tap to continue. On the next screen there are no payment options and there 
>> is a checkout button. If I had the checkout button I go to the screen with 
>> the one and only payment option being a card I had previously used, the one 
>> that is on file with iTunes and The App Store. No Apple Pay anywhere to be 
>> found. If I double tap on that card, no other payment options materialize. 
>> So I wonder if you folks who have had success had already a credit card on 
>> file? Did you see two options on your screen? Your previously on file card 
>> plus Apple Pay? I am really really confused.
>> Mary
>> 
>> Sent from my iPhone
>> 
>>> On Sep 27, 2015, at 3:25 PM, John Diakogeorgiou <jdiakoge2...@gmail.com> 
>>> wrote:
>>> 
>>> I bought the 6s using Apple Pay from the Apple App. What was
>>> interesting though is that my credit card rejected the payment because
>>> they thought it was fraud. They wouldn't process it even though I told
>>> them it was a valid transaction.
>>> 
>>>> On 9/27/15, Daniel Miller <miller...@gmail.com> wrote:
>>>> Hi,
>>>> 
>>>> I echo Ana’s statement. The apple pay process is 100% accessible with
>>>> VoiceOver. Once you’ve selected the product or added it to your cart, the
>>>> apple pay option will be on the cart screen.
>>>> 
>>>>> On Sep 27, 2015, at 5:11 PM, Woody Anna Dresner <wadres...@att.net>
>>>>> wrote:
>>>>> 
>>>>> Hi Mary,
>>>>> 
>>>>> Yes, I've purchased several things with Apple Pay from the Apple store
>>>>> app. If I remember right, there's a Pay with Apple Pay option, which you
>>>>> double-tap. Somewhere along the line, you use touch ID to confirm that you
>>>>> want to use it. I don't remember the exact steps, but it went well. I
>>>>> would suggest making sure you have the latest version of the Apple Store
>>>>> app. If you happen to have an old version, maybe the option isn't there.
>>>>> 
>>>>> Best,
>>>>> Anna
>>>>> 
>>>>> 
>>>>> 
>>>>>> On Sep 27, 2015, at 5:06 PM, Mary Otten <motte...@gmail.com> wrote:
>>>>>> 
>>>>>> I saw a note on Applevis from sometime back stating that the pay with
>>>>>> Apple Pay option is not accessible for voiceover in the online Apple
>>>>>> Store app. I just tried to buy something using that app, and I also did
>>>>>> not see the Apple Pay option. Am I missing something? Has anyone
>>>>>> successfully bought something using the Apple Store app and Apple Pay
>>>>>> with voice over?
>>>>>> Mary
>>>>>> 
>>>>>> Sent from my iPhone
>>>>>> 
>>>>>> --
>>>>>> The following information is important for all members of the VIPhone
>>>>>> list.
>>>>>> 
>>>>>> If you have any questions or concerns about the running of this list, or
>>>>>> if you feel that a member's post is inappropriate, please contact the
>>>>>> owners or moderators directly rather than posting on the list itself.
>>>>>> 
>>

RE: Using Apple Pay in the Apple Store app

[M. Taylor]

Hello Mary,

I have discovered that, sometimes, it is necessary to make certain that the 
native Passbook/Wallet app is open before opening the app in which you wish to 
make a purchase.  

A couple of weeks ago, a friend of mine was attempting to purchase some Amtrack 
tickets using the Amtrack app.  The Apple Pay did not appear as an option for 
her.  I suggested that she restart her phone, and open the Passbook app, before 
launching Amtrack.  After doing this, the Apple Pay was then displayed as a 
purchasing option.  

Mark

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Mary Otten
Sent: Sunday, September 27, 2015 4:01 PM
To: viphone@googlegroups.com
Subject: Re: Using Apple Pay in the Apple Store app

Hi Anna,
No. I have one card in Apple Pay. The very same Discover card that I am trying 
to use with Apple Pay. That Discover card is showing up as the payment option. 
But, how am I supposed to know if it is Apple Pay or not Apple Pay? I have use 
that card previously. It is my iTunes and App Store card. I suppose I shouldn't 
quibble over 10%. But if you're buying an item that cost a few hundred bucks, 
10% is not chump change maybe I should put another card into Apple Pay and see 
if it shows up by magic. Or maybe this is Apple Pay. I would just feel better 
if I saw the words.
Mary

Sent from my iPhone

> On Sep 27, 2015, at 3:51 PM, Woody Anna Dresner <wadres...@att.net> wrote:
> 
> Hi Mary,
> 
> Have you added both of your cards to Apple Pay? If so, you should have both 
> options. You might want to call Apple Accessibility and have them walk you 
> through it.
> 
> Best,
> Anna
> 
> 
> 
>> On Sep 27, 2015, at 5:49 PM, Mary Otten <motte...@gmail.com> wrote:
>> 
>> Well this is very interesting, since so many of you have done the Apple Pay 
>> thing. I have an item in my bag. On the screen with the bag and item before 
>> I check out, there were a bunch of recommended things which I rejected and 
>> tap to continue. On the next screen there are no payment options and there 
>> is a checkout button. If I had the checkout button I go to the screen with 
>> the one and only payment option being a card I had previously used, the one 
>> that is on file with iTunes and The App Store. No Apple Pay anywhere to be 
>> found. If I double tap on that card, no other payment options materialize. 
>> So I wonder if you folks who have had success had already a credit card on 
>> file? Did you see two options on your screen? Your previously on file card 
>> plus Apple Pay? I am really really confused.
>> Mary
>> 
>> Sent from my iPhone
>> 
>>> On Sep 27, 2015, at 3:25 PM, John Diakogeorgiou <jdiakoge2...@gmail.com> 
>>> wrote:
>>> 
>>> I bought the 6s using Apple Pay from the Apple App. What was 
>>> interesting though is that my credit card rejected the payment 
>>> because they thought it was fraud. They wouldn't process it even 
>>> though I told them it was a valid transaction.
>>> 
>>>> On 9/27/15, Daniel Miller <miller...@gmail.com> wrote:
>>>> Hi,
>>>> 
>>>> I echo Ana’s statement. The apple pay process is 100% accessible 
>>>> with VoiceOver. Once you’ve selected the product or added it to 
>>>> your cart, the apple pay option will be on the cart screen.
>>>> 
>>>>> On Sep 27, 2015, at 5:11 PM, Woody Anna Dresner 
>>>>> <wadres...@att.net>
>>>>> wrote:
>>>>> 
>>>>> Hi Mary,
>>>>> 
>>>>> Yes, I've purchased several things with Apple Pay from the Apple 
>>>>> store app. If I remember right, there's a Pay with Apple Pay 
>>>>> option, which you double-tap. Somewhere along the line, you use 
>>>>> touch ID to confirm that you want to use it. I don't remember the 
>>>>> exact steps, but it went well. I would suggest making sure you 
>>>>> have the latest version of the Apple Store app. If you happen to have an 
>>>>> old version, maybe the option isn't there.
>>>>> 
>>>>> Best,
>>>>> Anna
>>>>> 
>>>>> 
>>>>> 
>>>>>> On Sep 27, 2015, at 5:06 PM, Mary Otten <motte...@gmail.com> wrote:
>>>>>> 
>>>>>> I saw a note on Applevis from sometime back stating that the pay 
>>>>>> with Apple Pay option is not accessible for voiceover in the 
>>>>>> online Apple Store app. I just tried to buy something using that 
>>>>>> app, and I also did not 

Re: Using Apple Pay in the Apple Store app

[Mary Otten]

Hi Mark,
I did as you suggested, and I don't get any different results. No special Apple 
Pay button is present. But I also find interesting is that I'm having to sign 
in with my password all over the place when I do things in the app store or 
with Apple Store. Touch ID is supposed to be enabled for all this good stuff, 
such as yesterday when I purchased a voice in voice dream reader in the iTunes 
Store. But my touch ID does nothing in those instances. I meant the app store, 
not the iTunes Store. In any case, I wonder if my having to enter my ID and 
password where I thought I was going to just be able to do touch is an 
indication that something is not quite right. Maybe I should go to a Mac store 
and see what they say.
Mary

Sent from my iPhone

> On Sep 27, 2015, at 6:34 PM, M. Taylor <mk...@ucla.edu> wrote:
> 
> Hello Mary,
> 
> I have discovered that, sometimes, it is necessary to make certain that the 
> native Passbook/Wallet app is open before opening the app in which you wish 
> to make a purchase.  
> 
> A couple of weeks ago, a friend of mine was attempting to purchase some 
> Amtrack tickets using the Amtrack app.  The Apple Pay did not appear as an 
> option for her.  I suggested that she restart her phone, and open the 
> Passbook app, before launching Amtrack.  After doing this, the Apple Pay was 
> then displayed as a purchasing option.  
> 
> Mark
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Mary Otten
> Sent: Sunday, September 27, 2015 4:01 PM
> To: viphone@googlegroups.com
> Subject: Re: Using Apple Pay in the Apple Store app
> 
> Hi Anna,
> No. I have one card in Apple Pay. The very same Discover card that I am 
> trying to use with Apple Pay. That Discover card is showing up as the payment 
> option. But, how am I supposed to know if it is Apple Pay or not Apple Pay? I 
> have use that card previously. It is my iTunes and App Store card. I suppose 
> I shouldn't quibble over 10%. But if you're buying an item that cost a few 
> hundred bucks, 10% is not chump change maybe I should put another card into 
> Apple Pay and see if it shows up by magic. Or maybe this is Apple Pay. I 
> would just feel better if I saw the words.
> Mary
> 
> Sent from my iPhone
> 
>> On Sep 27, 2015, at 3:51 PM, Woody Anna Dresner <wadres...@att.net> wrote:
>> 
>> Hi Mary,
>> 
>> Have you added both of your cards to Apple Pay? If so, you should have both 
>> options. You might want to call Apple Accessibility and have them walk you 
>> through it.
>> 
>> Best,
>> Anna
>> 
>> 
>> 
>>> On Sep 27, 2015, at 5:49 PM, Mary Otten <motte...@gmail.com> wrote:
>>> 
>>> Well this is very interesting, since so many of you have done the Apple Pay 
>>> thing. I have an item in my bag. On the screen with the bag and item before 
>>> I check out, there were a bunch of recommended things which I rejected and 
>>> tap to continue. On the next screen there are no payment options and there 
>>> is a checkout button. If I had the checkout button I go to the screen with 
>>> the one and only payment option being a card I had previously used, the one 
>>> that is on file with iTunes and The App Store. No Apple Pay anywhere to be 
>>> found. If I double tap on that card, no other payment options materialize. 
>>> So I wonder if you folks who have had success had already a credit card on 
>>> file? Did you see two options on your screen? Your previously on file card 
>>> plus Apple Pay? I am really really confused.
>>> Mary
>>> 
>>> Sent from my iPhone
>>> 
>>>> On Sep 27, 2015, at 3:25 PM, John Diakogeorgiou <jdiakoge2...@gmail.com> 
>>>> wrote:
>>>> 
>>>> I bought the 6s using Apple Pay from the Apple App. What was 
>>>> interesting though is that my credit card rejected the payment 
>>>> because they thought it was fraud. They wouldn't process it even 
>>>> though I told them it was a valid transaction.
>>>> 
>>>>> On 9/27/15, Daniel Miller <miller...@gmail.com> wrote:
>>>>> Hi,
>>>>> 
>>>>> I echo Ana’s statement. The apple pay process is 100% accessible 
>>>>> with VoiceOver. Once you’ve selected the product or added it to 
>>>>> your cart, the apple pay option will be on the cart screen.
>>>>> 
>>>>>> On Sep 27, 2015, at 5:11 PM, Woody Anna Dresner 
>>>>>> <wadres...@att.net>
>>>>>> wrote:
>>>>>> 
>>>>>&

Re: Using Apple Pay in the Apple Store app

[John Diakogeorgiou]

This may not be true for you but if you restart the phone you will have to 
renter your password.

John Diakogeorgiou

> On Sep 27, 2015, at 10:00 PM, Mary Otten <motte...@gmail.com> wrote:
> 
> Hi Mark,
> I did as you suggested, and I don't get any different results. No special 
> Apple Pay button is present. But I also find interesting is that I'm having 
> to sign in with my password all over the place when I do things in the app 
> store or with Apple Store. Touch ID is supposed to be enabled for all this 
> good stuff, such as yesterday when I purchased a voice in voice dream reader 
> in the iTunes Store. But my touch ID does nothing in those instances. I meant 
> the app store, not the iTunes Store. In any case, I wonder if my having to 
> enter my ID and password where I thought I was going to just be able to do 
> touch is an indication that something is not quite right. Maybe I should go 
> to a Mac store and see what they say.
> Mary
> 
> Sent from my iPhone
> 
>> On Sep 27, 2015, at 6:34 PM, M. Taylor <mk...@ucla.edu> wrote:
>> 
>> Hello Mary,
>> 
>> I have discovered that, sometimes, it is necessary to make certain that the 
>> native Passbook/Wallet app is open before opening the app in which you wish 
>> to make a purchase.  
>> 
>> A couple of weeks ago, a friend of mine was attempting to purchase some 
>> Amtrack tickets using the Amtrack app.  The Apple Pay did not appear as an 
>> option for her.  I suggested that she restart her phone, and open the 
>> Passbook app, before launching Amtrack.  After doing this, the Apple Pay was 
>> then displayed as a purchasing option.  
>> 
>> Mark
>> 
>> -Original Message-
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
>> Of Mary Otten
>> Sent: Sunday, September 27, 2015 4:01 PM
>> To: viphone@googlegroups.com
>> Subject: Re: Using Apple Pay in the Apple Store app
>> 
>> Hi Anna,
>> No. I have one card in Apple Pay. The very same Discover card that I am 
>> trying to use with Apple Pay. That Discover card is showing up as the 
>> payment option. But, how am I supposed to know if it is Apple Pay or not 
>> Apple Pay? I have use that card previously. It is my iTunes and App Store 
>> card. I suppose I shouldn't quibble over 10%. But if you're buying an item 
>> that cost a few hundred bucks, 10% is not chump change maybe I should put 
>> another card into Apple Pay and see if it shows up by magic. Or maybe this 
>> is Apple Pay. I would just feel better if I saw the words.
>> Mary
>> 
>> Sent from my iPhone
>> 
>>> On Sep 27, 2015, at 3:51 PM, Woody Anna Dresner <wadres...@att.net> wrote:
>>> 
>>> Hi Mary,
>>> 
>>> Have you added both of your cards to Apple Pay? If so, you should have both 
>>> options. You might want to call Apple Accessibility and have them walk you 
>>> through it.
>>> 
>>> Best,
>>> Anna
>>> 
>>> 
>>> 
>>>> On Sep 27, 2015, at 5:49 PM, Mary Otten <motte...@gmail.com> wrote:
>>>> 
>>>> Well this is very interesting, since so many of you have done the Apple 
>>>> Pay thing. I have an item in my bag. On the screen with the bag and item 
>>>> before I check out, there were a bunch of recommended things which I 
>>>> rejected and tap to continue. On the next screen there are no payment 
>>>> options and there is a checkout button. If I had the checkout button I go 
>>>> to the screen with the one and only payment option being a card I had 
>>>> previously used, the one that is on file with iTunes and The App Store. No 
>>>> Apple Pay anywhere to be found. If I double tap on that card, no other 
>>>> payment options materialize. So I wonder if you folks who have had success 
>>>> had already a credit card on file? Did you see two options on your screen? 
>>>> Your previously on file card plus Apple Pay? I am really really confused.
>>>> Mary
>>>> 
>>>> Sent from my iPhone
>>>> 
>>>>> On Sep 27, 2015, at 3:25 PM, John Diakogeorgiou <jdiakoge2...@gmail.com> 
>>>>> wrote:
>>>>> 
>>>>> I bought the 6s using Apple Pay from the Apple App. What was 
>>>>> interesting though is that my credit card rejected the payment 
>>>>> because they thought it was fraud. They wouldn't process it even 
>>>>> though I told them it was a valid transaction.
>>>>> 
>>>>>> On 9/

Re: Using Apple Pay in the Apple Store app

[John Diakogeorgiou]

You don't choose if you are using your phone. It is always Apple Pay. To use it 
asv a regular credit card you must still swipe it.

John Diakogeorgiou

> On Sep 27, 2015, at 7:00 PM, Mary Otten <motte...@gmail.com> wrote:
> 
> Hi Anna,
> No. I have one card in Apple Pay. The very same Discover card that I am 
> trying to use with Apple Pay. That Discover card is showing up as the payment 
> option. But, how am I supposed to know if it is Apple Pay or not Apple Pay? I 
> have use that card previously. It is my iTunes and App Store card. I suppose 
> I shouldn't quibble over 10%. But if you're buying an item that cost a few 
> hundred bucks, 10% is not chump change maybe I should put another card into 
> Apple Pay and see if it shows up by magic. Or maybe this is Apple Pay. I 
> would just feel better if I saw the words.
> Mary
> 
> Sent from my iPhone
> 
>> On Sep 27, 2015, at 3:51 PM, Woody Anna Dresner <wadres...@att.net> wrote:
>> 
>> Hi Mary,
>> 
>> Have you added both of your cards to Apple Pay? If so, you should have both 
>> options. You might want to call Apple Accessibility and have them walk you 
>> through it.
>> 
>> Best,
>> Anna
>> 
>> 
>> 
>>> On Sep 27, 2015, at 5:49 PM, Mary Otten <motte...@gmail.com> wrote:
>>> 
>>> Well this is very interesting, since so many of you have done the Apple Pay 
>>> thing. I have an item in my bag. On the screen with the bag and item before 
>>> I check out, there were a bunch of recommended things which I rejected and 
>>> tap to continue. On the next screen there are no payment options and there 
>>> is a checkout button. If I had the checkout button I go to the screen with 
>>> the one and only payment option being a card I had previously used, the one 
>>> that is on file with iTunes and The App Store. No Apple Pay anywhere to be 
>>> found. If I double tap on that card, no other payment options materialize. 
>>> So I wonder if you folks who have had success had already a credit card on 
>>> file? Did you see two options on your screen? Your previously on file card 
>>> plus Apple Pay? I am really really confused.
>>> Mary
>>> 
>>> Sent from my iPhone
>>> 
>>>> On Sep 27, 2015, at 3:25 PM, John Diakogeorgiou <jdiakoge2...@gmail.com> 
>>>> wrote:
>>>> 
>>>> I bought the 6s using Apple Pay from the Apple App. What was
>>>> interesting though is that my credit card rejected the payment because
>>>> they thought it was fraud. They wouldn't process it even though I told
>>>> them it was a valid transaction.
>>>> 
>>>>> On 9/27/15, Daniel Miller <miller...@gmail.com> wrote:
>>>>> Hi,
>>>>> 
>>>>> I echo Ana’s statement. The apple pay process is 100% accessible with
>>>>> VoiceOver. Once you’ve selected the product or added it to your cart, the
>>>>> apple pay option will be on the cart screen.
>>>>> 
>>>>>> On Sep 27, 2015, at 5:11 PM, Woody Anna Dresner <wadres...@att.net>
>>>>>> wrote:
>>>>>> 
>>>>>> Hi Mary,
>>>>>> 
>>>>>> Yes, I've purchased several things with Apple Pay from the Apple store
>>>>>> app. If I remember right, there's a Pay with Apple Pay option, which you
>>>>>> double-tap. Somewhere along the line, you use touch ID to confirm that 
>>>>>> you
>>>>>> want to use it. I don't remember the exact steps, but it went well. I
>>>>>> would suggest making sure you have the latest version of the Apple Store
>>>>>> app. If you happen to have an old version, maybe the option isn't there.
>>>>>> 
>>>>>> Best,
>>>>>> Anna
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>>> On Sep 27, 2015, at 5:06 PM, Mary Otten <motte...@gmail.com> wrote:
>>>>>>> 
>>>>>>> I saw a note on Applevis from sometime back stating that the pay with
>>>>>>> Apple Pay option is not accessible for voiceover in the online Apple
>>>>>>> Store app. I just tried to buy something using that app, and I also did
>>>>>>> not see the Apple Pay option. Am I missing something? Has anyone
>>>>>>> successfully bought something using the Apple Store app and Apple Pay
>>>>>>> with voice over?
>>>>>>> Ma

follow-up to my pre-ordering from the Apple Store app question of last week

[Vicky Collins]

You might recall that I mentioned pre-ordering the 64GB AT 
iPhone 6S  plus, but then canceled the order when I looked 
further at the contract free option.  I still haven't ordered 
anything; but, as often is the case, grin, I'm thinking I'll go 
back and get the AT model after all.  Although, of course, I 
won't have it on the 25th.


I did call Apple to ask the differences in the various phones; 
and, while the person was quite willing to help and stay on the 
line as long as necessary, I kind of felt I was directing her to 
look and find each specification for which I had a question.  She 
did let me know, as I had forgotten that detail, about AT not 
unlocking a phone till someone has been with them for 60 days.  
But, whether that means 60 days as a brand new customer, or 60 
days after an upgrade, I didn't choose to pursue seeing as I plan 
to stay with AT and just like the idea of having complete 
control over my phones.


Here are links to three different articles which lean me towards 
getting the AT phone, and then getting it unlocked at some 
future date.  Oh, before I give those links, I just checked the 
Apple Store app again; and, believe it or not, the 6S 64GB in 
Space Gray is still showing delivers on the 25th as of ten till 
four EDT this Sunday afternoon in the United States, while the 
similar model in the 6S plus is showing available to ship in 3 to 
4 weeks.  Even though I tend to prefer the smaller models, I 
decided to again try the larger phone.


The first link here is to the Apple specifications for the new 
iPhones, the second link deals with the extra band 30 on the AT 
model and the last link deals more with an international flavor 
of discussing the different phone models:


www.apple.com/iphone-6s/specs/

www.pcmag.com/article2/0,2817,2491013,00.asp

www.techwalls.com/iphone-6s-plus-models-differences/

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Pop up button frustration, particularly in Apple Store app

[Amy Ruell]

Hello all,
I have particular difficulty with pop up  buttons. If I double tap as 
instructed by the hints, nothing usually happens, if I double tap and hold, 
sometimes, if I tap elsewhere on the screen I get a message to double tap to 
launch the picker. However, when testing the ability to order a new iPhone with 
the Apple Store app, I can only pick my state and then cannot pick subsequent 
choices. Any suggestions greatly appreciated.
Amy

Sent from my iPhone

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Re: Pop up button frustration, particularly in Apple Store app

[Woody Anna Dresner]

Hi Amy,

Often, a picker appears at the bottom of the screen. So try double-tapping to 
activate it, and then check at the bottom to see if it's there. Then make sure 
the rotor is set to Adjust Value. In iOS 9, my experience is that the rotor 
isn't as likely to change to this option automatically as it used to be. Then, 
with any luck, you should be able to flick to the choice you want. With some 
pickers, you can move more quickly by flicking with three fingers, which is 
handy if there are lots of options. Then flick left to the Done button and 
double-tap.

I hope that helps.

Best,
Anna



> On Sep 19, 2015, at 6:33 AM, Amy Ruell <aru...@comcast.net> wrote:
> 
> Hello all,
> I have particular difficulty with pop up  buttons. If I double tap as 
> instructed by the hints, nothing usually happens, if I double tap and hold, 
> sometimes, if I tap elsewhere on the screen I get a message to double tap to 
> launch the picker. However, when testing the ability to order a new iPhone 
> with the Apple Store app, I can only pick my state and then cannot pick 
> subsequent choices. Any suggestions greatly appreciated.
> Amy
> 
> Sent from my iPhone
> 
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Re: Pop up button frustration, particularly in Apple Store app

[Amy Ruell]

Hi Hannah,
That works for the state Papa button on that screen, but even with the rotor 
sent to adjust value, the button for the store choice does not come up. I will 
try this on other screens in other apps and see if I have better luck. Thanks.
Amy

Sent from my iPhone

> On Sep 19, 2015, at 10:42 AM, Woody Anna Dresner <wadres...@att.net> wrote:
> 
> Hi Amy,
> 
> Often, a picker appears at the bottom of the screen. So try double-tapping to 
> activate it, and then check at the bottom to see if it's there. Then make 
> sure the rotor is set to Adjust Value. In iOS 9, my experience is that the 
> rotor isn't as likely to change to this option automatically as it used to 
> be. Then, with any luck, you should be able to flick to the choice you want. 
> With some pickers, you can move more quickly by flicking with three fingers, 
> which is handy if there are lots of options. Then flick left to the Done 
> button and double-tap.
> 
> I hope that helps.
> 
> Best,
> Anna
> 
> 
> 
>> On Sep 19, 2015, at 6:33 AM, Amy Ruell <aru...@comcast.net> wrote:
>> 
>> Hello all,
>> I have particular difficulty with pop up  buttons. If I double tap as 
>> instructed by the hints, nothing usually happens, if I double tap and hold, 
>> sometimes, if I tap elsewhere on the screen I get a message to double tap to 
>> launch the picker. However, when testing the ability to order a new iPhone 
>> with the Apple Store app, I can only pick my state and then cannot pick 
>> subsequent choices. Any suggestions greatly appreciated.
>> Amy
>> 
>> Sent from my iPhone
>> 
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pre-ordering with the Apple Store app

[Vicky Collins]

I first have a question, then I'll talk about my experience using 
the Apple Store app to pre-order an iPhone here in the United 
States.  Is it possible to pre-order an unlocked iPhone 6S or 6S 
Plus using the Apple Store app? When using the app, I see the 
option to order a contract free iPhone; then, when I select this 
option, the app shows step1 us prodselect tmobilelo.  And, I'm 
not quite sure what this means, not sure if this is different 
from a factory unlocked phone normally available from Apple a few 
months after the new iPhones go on sale.  Although, it kind of 
looks like some sort of T-Mobile model phone.


As for the rest of my experience with the Apple Store app and 
pre-ordering, I opted to sleep in and try to see what I could do 
around eight o'clock yesterday morning.  And, I was able to go in 
and pre-order the Space Gray iPhone 6S Plus 64GB to be delivered 
September 25th.  I had looked at the contract free choice, but 
didn't at that time realize I had to double tap on that step1 
message stated above to get it to work, so thought it was only an 
in store option.  Thus, I pre-ordered the AT model, thankfully 
being able to choose to pay full purchase price this time, as you 
might recall it took me forever to get that Next plan paid off 
when I purchased the 6 Plus last year.


When I was purchasing that said carrier model, I was made aware 
of a $15 upgrade fee, even though I had paid off my Next plan 
contract several months ago.  Of course I had to research that 
fee further, and found that AT had indeed changed their upgrade 
fees as indicated from:


www.att.com/shop/wireless/upgrade-advantage.html

Then, I checked further and saw this iPhone 6S and 6S Plus buying 
guide indicating that one could get an unlocked phone from Apple 
right away:


m.imore.com/how-buy-iphone-6s-and-iphone-6s-plus-united-states

When I read that article, I went back to the Apple Store app and 
looked again, and that is when I paid more attention and saw how 
to make the contract free option show up such that I could pay 
outright for that selection.  I then canceled my AT order, 
something that was quite easily done on the Apple web site with 
just a few keystrokes, but haven't yet submitted another order.  
By the way, the AT and contract free Space Gray iPhone 6S 64GB 
were still showing a September 25th delivery date as of an hour 
ago, meaning around 11:30 AM EDT on Sunday morning, while both 
the contract free and AT models for the Space Gray 64GB 6S Plus 
were showing a 3 to 4 week delivery time.


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Apple Store app and order status

[Vicky Collins]

First, I'll ask my question, then I'll give a follow-up regarding 
a message I sent a week or two ago asking about sending something 
to a third party with the Apple Store app.


When going into the Apple Store app and choosing the account tab 
and going to the notifications heading and then double tapping 
order status, I can't tell what is supposed to happen.  For, I 
don't hear anything about something being checked or selected, 
and I have restarted the phone with the same results.  Anyone got 
any ideas?


Second, when I used the Apple Store app to ship something to my 
brother, it showed my address as the default address; but, double 
tapping on that, I got the option to choose an address from my 
contacts, and so selected the contact for my brother.  When his 
contact came up, I had to choose a phone number for him; and, 
taking a risk as to what might be sent to him, I also left his 
email address showing and placed the order.  And, as I hoped and 
suspected, I got the order confirmation and shipping confirmation 
emails, and he just got an email giving the shipping information.  
In fact, my order confirmation email, gave his email address as 
getting the shipment notification, but I was glad I also got the 
notification with the tracking number, too.


Oh, as a side note, when I purchased it the first weekend they 
were available, my iPhone 6 plus shipped via UPS Worldwide 
Express Saver, while his iPad Air 2 I just recently purchased 
shipped FedEx International Economy Distribution.  And, grin, my 
iPhone 6 plus was shipped on Monday, and the first delivery 
attempt was made just two days later on that Wednesday, although 
I was at work and had to thus have the phone delivered the next 
day when I could be home to sign.  While, on the other hand, the 
iPad Air 2 was shipped last Tuesday, and is only now showing up 
at the destination sort facility.  True, I'm here in 
Indianapolis, Indiana, while my brother is in a small town in 
southeastern Kentucky, so that might be the reason for the 
difference in shipping.


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RE: shipping to different address with Apple Store app

[Sieghard Weitzel]

Why not just take out the email address for that person, finalize the order
and then you can put it back?

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Vicky Collins
Sent: Sunday, October 19, 2014 9:09 PM
To: viphone@googlegroups.com
Subject: shipping to different address with Apple Store app

Using the Apple Store app, once I add something to the cart and then double
tap the checkout button and sign in, I get the screen showing me the summary
of my order, including my billing address as the default ship to address.
However, wanting to ship to another person, if I double tap on the address
shown, one of the options I get is to import a shipping address from my
contacts.  
And, if I double tap that option after already confirming it is okay for the
app to access my contacts, a list of my contacts comes up and I am able to
select one.  Then, in this case, seeing as I have more than one phone number
for the individual, I'm prompted to select which phone number I want to use,
and then I'm shown the rest of the contact information for the person after
I've selected the phone number.  My question, as I hate to assume; but,
since I'm also shown the email address for the contact in question, am I
still safe to assume that the email confirmation of my order would only be
sent to my email address, as the one paying the bill, and not to that of the
contact to which I would be shipping the product?

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shipping to different address with Apple Store app

[Vicky Collins]

Using the Apple Store app, once I add something to the cart and 
then double tap the checkout button and sign in, I get the screen 
showing me the summary of my order, including my billing address 
as the default ship to address.  However, wanting to ship to 
another person, if I double tap on the address shown, one of the 
options I get is to import a shipping address from my contacts.  
And, if I double tap that option after already confirming it is 
okay for the app to access my contacts, a list of my contacts 
comes up and I am able to select one.  Then, in this case, seeing 
as I have more than one phone number for the individual, I'm 
prompted to select which phone number I want to use, and then I'm 
shown the rest of the contact information for the person after 
I've selected the phone number.  My question, as I hate to 
assume; but, since I'm also shown the email address for the 
contact in question, am I still safe to assume that the email 
confirmation of my order would only be sent to my email address, 
as the one paying the bill, and not to that of the contact to 
which I would be shipping the product?


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the Apple Store app

[Vicky Collins]

As some of you all may recall from reading my message of last 
night, I was unable to select a pricing plan after confirming my 
eligibility to upgrade to the iPhone 6 Plus through ATT using 
the Apple Store app.  VoiceOver read me my choices of the ATT 
Next installment plan or the two year contract, but I was unable 
to choose either one, as I just couldn't find a button to make 
the choice.  You might also recall from my message of last night, 
while playing around and looking at my options and the Apple 
Store app not being able to reach ATT to check my upgrade 
status, I was given a reservation number for an iPhone 6 Plus 
16GB to be reserved.  Thus, my question, would the Apple Store 
app have remembered this reservation and so not let me move 
forward with anything else, or is there a problem with the app in 
letting we VoiceOver users choose one of the options from ATT, 
or was I doing something wrong in the app to cause the problem?


Oh, as a side note, I did appreciate the tip about calling apple 
to order; but, well, I kind of enjoyed the experience of getting 
up and trying the pre-order as soon as it was available, kind of 
liked the challenge, even if it didn't work quite as I would have 
preferred in my case.  And, either way, whether it be a bit 
sooner or later, I expect to have a new iPhone 6 Plus within the 
next couple of months, as I've had my 4S for three years now.  
Guess I got under five hours left to decide about that 16GB 
reserved for me.


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RE: the Apple Store app

[M. Taylor]

Hello Vicky,

Thank you so much for taking the time to comprehensively describe your
PreOrder experience with A T  T Wireless and Apple.  

As for me, I have not yet determined if I will upgrade to the 6 series even
though I am eligible for an upgrade.

One reason why I don't pre-order, via A T  T Wireless, online, anyway, is
because the last time I tried doing so, they required that I agree to give
up my Unlimited data plan.   Actually, the agreement was buried deep in the
text but, nevertheless, it was there.  Fortunately for me, I recognized this
requirement and stopped the pre-order.  

Several of my friends, however, did not recognize this requirement and
completed the order and lost their Unlimited data plan.  

As it turned out, many, many people lost their Unlimited data plans that
time and A T  T Wireless received kind of a black eye as a result.
Regardless, they did not re-instate those who lost their grandfathered
plans.  

Since then, I stay away from pre-ordering anything that has to do with my
iPHones.  

Should I decide to upgrade to the 6 series, I'll simply go into either an
Apple Store or an A T  T Wireless corporate store and pick one up, making
sure that nothing on my phone plan is changed.

I strongly suspect that at some point, A T  T Wireless will simply withdraw
the Unlimited data plan altogether but until then, I'm hanging on to it for
dear life (smile). 

Again, thank you for sharing your experience.

Mark 

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Vicky Collins
Sent: Saturday, September 13, 2014 4:41 AM
To: viphone@googlegroups.com
Subject: the Apple Store app

As some of you all may recall from reading my message of last night, I was
unable to select a pricing plan after confirming my eligibility to upgrade
to the iPhone 6 Plus through ATT using the Apple Store app.  VoiceOver read
me my choices of the ATT Next installment plan or the two year contract,
but I was unable to choose either one, as I just couldn't find a button to
make the choice.  You might also recall from my message of last night, while
playing around and looking at my options and the Apple Store app not being
able to reach ATT to check my upgrade status, I was given a reservation
number for an iPhone 6 Plus 16GB to be reserved.  Thus, my question, would
the Apple Store app have remembered this reservation and so not let me move
forward with anything else, or is there a problem with the app in letting we
VoiceOver users choose one of the options from ATT, or was I doing
something wrong in the app to cause the problem?

Oh, as a side note, I did appreciate the tip about calling apple to order;
but, well, I kind of enjoyed the experience of getting up and trying the
pre-order as soon as it was available, kind of liked the challenge, even if
it didn't work quite as I would have preferred in my case.  And, either way,
whether it be a bit sooner or later, I expect to have a new iPhone 6 Plus
within the next couple of months, as I've had my 4S for three years now.  
Guess I got under five hours left to decide about that 16GB reserved for me.

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Re: the Apple Store app

[Wayne Merritt]

Vicky,
I came across the same issue when trying to preorder with the Apple
Store app. This happened each of the 3 or 4 times I tried, closing the
app each time from the app switcher and several times throughout the
last 30 hours or so. I have a working theory: it either means that the
Apple Store app and the Apple servers totally crashed, or the ATT
servers totally crashed, or there's always the possibility that
something else happened. Anyway, many many people are preordering this
weekend. I finally just went to an ATT store in my area and had no
issues preordering on the spot. I chose the smaller iPhone 6, mainly
because I don't want to carry around an iPad hat's also a phone. Also,
I don't take a lot of pictures with my phone and don't really need the
extra space. The representative told me that those ordreing the 6 Plus
wouldn't get their new phones until early November. Since I chose the
6, mine will come in the first week of October. Fine, I can still use
my 5 until then. Another advantage of going to the store was that I
got a $200 trae-in estimate for my iPhone 5. That will certainly help
with the phone's case, and then there's always gas and groceries,
grin.

Very excited!
Wayne

On 9/13/14, M. Taylor mk...@ucla.edu wrote:
 Hello Vicky,

 Thank you so much for taking the time to comprehensively describe your
 PreOrder experience with A T  T Wireless and Apple.

 As for me, I have not yet determined if I will upgrade to the 6 series even
 though I am eligible for an upgrade.

 One reason why I don't pre-order, via A T  T Wireless, online, anyway, is
 because the last time I tried doing so, they required that I agree to give
 up my Unlimited data plan.   Actually, the agreement was buried deep in the
 text but, nevertheless, it was there.  Fortunately for me, I recognized
 this
 requirement and stopped the pre-order.

 Several of my friends, however, did not recognize this requirement and
 completed the order and lost their Unlimited data plan.

 As it turned out, many, many people lost their Unlimited data plans that
 time and A T  T Wireless received kind of a black eye as a result.
 Regardless, they did not re-instate those who lost their grandfathered
 plans.

 Since then, I stay away from pre-ordering anything that has to do with my
 iPHones.

 Should I decide to upgrade to the 6 series, I'll simply go into either an
 Apple Store or an A T  T Wireless corporate store and pick one up, making
 sure that nothing on my phone plan is changed.

 I strongly suspect that at some point, A T  T Wireless will simply
 withdraw
 the Unlimited data plan altogether but until then, I'm hanging on to it for
 dear life (smile).

 Again, thank you for sharing your experience.

 Mark

 -Original Message-
 From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
 Of Vicky Collins
 Sent: Saturday, September 13, 2014 4:41 AM
 To: viphone@googlegroups.com
 Subject: the Apple Store app

 As some of you all may recall from reading my message of last night, I was
 unable to select a pricing plan after confirming my eligibility to upgrade
 to the iPhone 6 Plus through ATT using the Apple Store app.  VoiceOver
 read
 me my choices of the ATT Next installment plan or the two year contract,
 but I was unable to choose either one, as I just couldn't find a button to
 make the choice.  You might also recall from my message of last night,
 while
 playing around and looking at my options and the Apple Store app not being
 able to reach ATT to check my upgrade status, I was given a reservation
 number for an iPhone 6 Plus 16GB to be reserved.  Thus, my question, would
 the Apple Store app have remembered this reservation and so not let me move
 forward with anything else, or is there a problem with the app in letting
 we
 VoiceOver users choose one of the options from ATT, or was I doing
 something wrong in the app to cause the problem?

 Oh, as a side note, I did appreciate the tip about calling apple to order;
 but, well, I kind of enjoyed the experience of getting up and trying the
 pre-order as soon as it was available, kind of liked the challenge, even if
 it didn't work quite as I would have preferred in my case.  And, either
 way,
 whether it be a bit sooner or later, I expect to have a new iPhone 6 Plus
 within the next couple of months, as I've had my 4S for three years now.
 Guess I got under five hours left to decide about that 16GB reserved for
 me.

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 member's post is inappropriate, please contact the owners or moderators
 directly rather than posting on the list itself. The archives for this list
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 VIPhone

Re: the Apple Store app

[Vicky Collins]

When I checked the ATT web site earlier today, they were indeed 
giving November dates for the shipping.  But, when I checked the 
Apple Store app, they're giving three to four weeks for the same 
iPhone 6 Plus to ship.  So, who knows.  I'm not altogether sure 
I'll like the bigger size; but, with the better battery life and 
camera, I thought I would give it a try.  Wonder if there is a 
problem with the Apple Store app for we VoiceOver users, or if 
they were just really busy? I mean, even if they were busy, 
shouldn't there have at least been a way for us to select whether 
we wanted the contract or the next option? Kind of reminds me of 
the Schwan's frozen food app where the screen reads things like 
Contact Us and Settings, but there is no way to activate those 
buttons.  I'd like to try the site again, but guess I can't now, 
as the records should show I've already made a purchase on my 
account.


- Original Message -
From: Wayne Merritt wcmerr...@gmail.com
To: viphone@googlegroups.com
Date sent: Sat, 13 Sep 2014 16:40:30 -0500
Subject: Re: the Apple Store app

Vicky,
I came across the same issue when trying to preorder with the 
Apple
Store app.  This happened each of the 3 or 4 times I tried, 
closing the
app each time from the app switcher and several times throughout 
the
last 30 hours or so.  I have a working theory: it either means 
that the
Apple Store app and the Apple servers totally crashed, or the 
ATT

servers totally crashed, or there's always the possibility that
something else happened.  Anyway, many many people are 
preordering this
weekend.  I finally just went to an ATT store in my area and had 
no
issues preordering on the spot.  I chose the smaller iPhone 6, 
mainly
because I don't want to carry around an iPad hat's also a phone.  
Also,
I don't take a lot of pictures with my phone and don't really 
need the
extra space.  The representative told me that those ordreing the 
6 Plus
wouldn't get their new phones until early November.  Since I 
chose the
6, mine will come in the first week of October.  Fine, I can 
still use
my 5 until then.  Another advantage of going to the store was 
that I
got a $200 trae-in estimate for my iPhone 5.  That will certainly 
help

with the phone's case, and then there's always gas and groceries,
grin.

Very excited!
Wayne

On 9/13/14, M.  Taylor mk...@ucla.edu wrote:
Hello Vicky,

Thank you so much for taking the time to comprehensively 
describe your

PreOrder experience with A T  T Wireless and Apple.

As for me, I have not yet determined if I will upgrade to the 6 
series even

though I am eligible for an upgrade.

One reason why I don't pre-order, via A T  T Wireless, online, 
anyway, is
because the last time I tried doing so, they required that I 
agree to give
up my Unlimited data plan.   Actually, the agreement was buried 
deep in the
text but, nevertheless, it was there.  Fortunately for me, I 
recognized

this
requirement and stopped the pre-order.

Several of my friends, however, did not recognize this 
requirement and

completed the order and lost their Unlimited data plan.

As it turned out, many, many people lost their Unlimited data 
plans that
time and A T  T Wireless received kind of a black eye as a 
result.
Regardless, they did not re-instate those who lost their 
grandfathered

plans.

Since then, I stay away from pre-ordering anything that has to 
do with my

iPHones.

Should I decide to upgrade to the 6 series, I'll simply go into 
either an
Apple Store or an A T  T Wireless corporate store and pick one 
up, making

sure that nothing on my phone plan is changed.

I strongly suspect that at some point, A T  T Wireless will 
simply

withdraw
the Unlimited data plan altogether but until then, I'm hanging 
on to it for

dear life (smile).

Again, thank you for sharing your experience.

Mark

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] 
On Behalf

Of Vicky Collins
Sent: Saturday, September 13, 2014 4:41 AM
To: viphone@googlegroups.com
Subject: the Apple Store app

As some of you all may recall from reading my message of last 
night, I was
unable to select a pricing plan after confirming my eligibility 
to upgrade
to the iPhone 6 Plus through ATT using the Apple Store app.  
VoiceOver

read
me my choices of the ATT Next installment plan or the two year 
contract,
but I was unable to choose either one, as I just couldn't find a 
button to
make the choice.  You might also recall from my message of last 
night,

while
playing around and looking at my options and the Apple Store app 
not being
able to reach ATT to check my upgrade status, I was given a 
reservation
number for an iPhone 6 Plus 16GB to be reserved.  Thus, my 
question, would
the Apple Store app have remembered this reservation and so not 
let me move
forward with anything else, or is there a problem with the app 
in letting

we
VoiceOver users choose one of the options from ATT, or was I 
doing

something wrong

Re: the Apple Store app

[Wayne Merritt]

I don't think the problem is with the Apple Store app since I have
tried to preorder wit the ATT site and the MY ATT app and had issues
with both. In the case of the ATT site, I got a waiting room image
when I tried to preorder during the first hour yesterday morning,
happened to be up at that time. And in the case of the My ATT app,
that was a case of it not being accessible, so probably not related to
the mass of humanity ordering hones this weekend. In any case, I got a
notification earlier that my order has been processed and that I will
get another notification when it has been shipped, so perhaps ATT are
moving quicker through the preorders than the initial 3-6 week
estimates. I was surprised to get the notification so soon though,
especially since I did the preorder this afternoon.

Still excited,
Wayne

On 9/13/14, Vicky Collins v-coll...@sbcglobal.net wrote:
 When I checked the ATT web site earlier today, they were indeed
 giving November dates for the shipping.  But, when I checked the
 Apple Store app, they're giving three to four weeks for the same
 iPhone 6 Plus to ship.  So, who knows.  I'm not altogether sure
 I'll like the bigger size; but, with the better battery life and
 camera, I thought I would give it a try.  Wonder if there is a
 problem with the Apple Store app for we VoiceOver users, or if
 they were just really busy? I mean, even if they were busy,
 shouldn't there have at least been a way for us to select whether
 we wanted the contract or the next option? Kind of reminds me of
 the Schwan's frozen food app where the screen reads things like
 Contact Us and Settings, but there is no way to activate those
 buttons.  I'd like to try the site again, but guess I can't now,
 as the records should show I've already made a purchase on my
 account.

  - Original Message -
 From: Wayne Merritt wcmerr...@gmail.com
 To: viphone@googlegroups.com
 Date sent: Sat, 13 Sep 2014 16:40:30 -0500
 Subject: Re: the Apple Store app

 Vicky,
 I came across the same issue when trying to preorder with the
 Apple
 Store app.  This happened each of the 3 or 4 times I tried,
 closing the
 app each time from the app switcher and several times throughout
 the
 last 30 hours or so.  I have a working theory: it either means
 that the
 Apple Store app and the Apple servers totally crashed, or the
 ATT
 servers totally crashed, or there's always the possibility that
 something else happened.  Anyway, many many people are
 preordering this
 weekend.  I finally just went to an ATT store in my area and had
 no
 issues preordering on the spot.  I chose the smaller iPhone 6,
 mainly
 because I don't want to carry around an iPad hat's also a phone.
 Also,
 I don't take a lot of pictures with my phone and don't really
 need the
 extra space.  The representative told me that those ordreing the
 6 Plus
 wouldn't get their new phones until early November.  Since I
 chose the
 6, mine will come in the first week of October.  Fine, I can
 still use
 my 5 until then.  Another advantage of going to the store was
 that I
 got a $200 trae-in estimate for my iPhone 5.  That will certainly
 help
 with the phone's case, and then there's always gas and groceries,
 grin.

 Very excited!
 Wayne

 On 9/13/14, M.  Taylor mk...@ucla.edu wrote:
  Hello Vicky,

  Thank you so much for taking the time to comprehensively
 describe your
  PreOrder experience with A T  T Wireless and Apple.

  As for me, I have not yet determined if I will upgrade to the 6
 series even
  though I am eligible for an upgrade.

  One reason why I don't pre-order, via A T  T Wireless, online,
 anyway, is
  because the last time I tried doing so, they required that I
 agree to give
  up my Unlimited data plan.   Actually, the agreement was buried
 deep in the
  text but, nevertheless, it was there.  Fortunately for me, I
 recognized
  this
  requirement and stopped the pre-order.

  Several of my friends, however, did not recognize this
 requirement and
  completed the order and lost their Unlimited data plan.

  As it turned out, many, many people lost their Unlimited data
 plans that
  time and A T  T Wireless received kind of a black eye as a
 result.
  Regardless, they did not re-instate those who lost their
 grandfathered
  plans.

  Since then, I stay away from pre-ordering anything that has to
 do with my
  iPHones.

  Should I decide to upgrade to the 6 series, I'll simply go into
 either an
  Apple Store or an A T  T Wireless corporate store and pick one
 up, making
  sure that nothing on my phone plan is changed.

  I strongly suspect that at some point, A T  T Wireless will
 simply
  withdraw
  the Unlimited data plan altogether but until then, I'm hanging
 on to it for
  dear life (smile).

  Again, thank you for sharing your experience.

  Mark

  -Original Message-
  From: viphone@googlegroups.com [mailto:viphone@googlegroups.com]
 On Behalf
  Of Vicky Collins
  Sent: Saturday, September 13, 2014 4:41 AM
  To: viphone@googlegroups.com

Re: Configuring computers on the newest Apple Store app?

[Alex Hall]

That worked, thank you. For some reason the continue button is very hard to 
find, but now that I know to look for it it should be easier. The only problem 
now is that I don’t have the money to buy any of the machines I am configuring. 
smile
On Nov 10, 2013, at 1:37 AM, Sieghard Weitzel siegh...@live.ca wrote:

 Hi Alex,
 
 Just tested this and it seems to all work just fine. Here is what I did:
 
 In the Apple Store app I selected the Products tab.
 Now I selected MacMini by double tapping on it.
 On the next screen I saw I think 3 different versions:
 2.5 Ghz Dual Core I5 processor, 4 Gb of RAM and 500 Gb hard drive for $599, 
 2.3 Ghz quad core I7 processor, 4 Gb RAM and 1 Tb hard drive for $799
 Mac Mini with OS 10 Server, 2.3 Ghz quad core I7 processor $999
 
 I double tapped on the first one, the basic model with the I5 processor. The
 next screen opened, it repeated the specs, told me there was free shipping
 and that it was available to ship within 24 hours.
 After that was a $599, button. I double tapped on it and was asked if I
 wanted to turn Express Checkout on, I tapped No and the next screen opened.
 Here I had 4 RAM choices, the 4 Gb was announced as selected and I was able
 to double tap on the 8 Gb or 16 Gb option and select either one of them. I
 also had choices to add an external hard drive, keyboard, mouse, trackpad
 etc.
 As I added stuff I could check the price at the top of the screen which
 updated according to what I added.
 
 Now, as I am writing this I went back to do this and now when I double tap
 the $599 button I think I can see where you get stuck. At first nothing
 seemed to happen, but when I checked the screen it appears that that button
 turns into a Continue button and you have to double tap on it as well before
 it goes into the customize screen where you can pick different RAM and add
 accessories.
 
 It also appears that once you double tap on the price button if you touch
 the screen elsewhere to see what it says you cannot swipe left or right to
 find the Continue button, you have to find it by sliding your finger around
 the screen until you discover it and then double or split tap on it.
 If you find the price button with your finger instead of swiping to it and
 then split tap on it and if you keep your finger in place the Continue
 button appears under your finger and Voiceover announces it and you can just
 leave your finger where it is and split tap a second time.
 
 
 Hope this helps,
 Sieghard
 
 -Original Message-
 From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
 Of Alex Hall
 Sent: Saturday, November 09, 2013 7:55 PM
 To: viphone@googlegroups.com
 Subject: Configuring computers on the newest Apple Store app?
 
 Hi all,
 This might sound like an odd problem, but I have noticed that, in the newest
 release of the Apple store application, I cannot configure computers. In
 previous versions, I could select the base model and then select additional
 options, such as adding RAM or changing the processor. Now, I cannot find
 anyway to do this. The price of a given model is indicated to be a button,
 but double tapping it does nothing. I can find no other Controls that I
 think might help. Has anyone figured out how to do this?
 
 
 Have a great day,
 Alex (msg sent from Mac Mini)
 mehg...@gmail.com
 
 
 
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RE: Configuring computers on the newest Apple Store app?

[Sieghard Weitzel]

Hi Alex,

Just tested this and it seems to all work just fine. Here is what I did:

In the Apple Store app I selected the Products tab.
Now I selected MacMini by double tapping on it.
On the next screen I saw I think 3 different versions:
2.5 Ghz Dual Core I5 processor, 4 Gb of RAM and 500 Gb hard drive for $599, 
2.3 Ghz quad core I7 processor, 4 Gb RAM and 1 Tb hard drive for $799
Mac Mini with OS 10 Server, 2.3 Ghz quad core I7 processor $999

I double tapped on the first one, the basic model with the I5 processor. The
next screen opened, it repeated the specs, told me there was free shipping
and that it was available to ship within 24 hours.
After that was a $599, button. I double tapped on it and was asked if I
wanted to turn Express Checkout on, I tapped No and the next screen opened.
Here I had 4 RAM choices, the 4 Gb was announced as selected and I was able
to double tap on the 8 Gb or 16 Gb option and select either one of them. I
also had choices to add an external hard drive, keyboard, mouse, trackpad
etc.
As I added stuff I could check the price at the top of the screen which
updated according to what I added.

Now, as I am writing this I went back to do this and now when I double tap
the $599 button I think I can see where you get stuck. At first nothing
seemed to happen, but when I checked the screen it appears that that button
turns into a Continue button and you have to double tap on it as well before
it goes into the customize screen where you can pick different RAM and add
accessories.

It also appears that once you double tap on the price button if you touch
the screen elsewhere to see what it says you cannot swipe left or right to
find the Continue button, you have to find it by sliding your finger around
the screen until you discover it and then double or split tap on it.
If you find the price button with your finger instead of swiping to it and
then split tap on it and if you keep your finger in place the Continue
button appears under your finger and Voiceover announces it and you can just
leave your finger where it is and split tap a second time.


Hope this helps,
Sieghard

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Alex Hall
Sent: Saturday, November 09, 2013 7:55 PM
To: viphone@googlegroups.com
Subject: Configuring computers on the newest Apple Store app?

Hi all,
This might sound like an odd problem, but I have noticed that, in the newest
release of the Apple store application, I cannot configure computers. In
previous versions, I could select the base model and then select additional
options, such as adding RAM or changing the processor. Now, I cannot find
anyway to do this. The price of a given model is indicated to be a button,
but double tapping it does nothing. I can find no other Controls that I
think might help. Has anyone figured out how to do this?


Have a great day,
Alex (msg sent from Mac Mini)
mehg...@gmail.com



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Apple Store app

[Geoff Stephens]

It seems that the Apple Store app is rather hit and miss with the ability to
select items for purchase.  For example, I am in the process of purchasing a
couple of Macbook Airs and have discovered that I do not seem to be able to
select and customize them in the Apple Store app using iOS7 and an iPhone.

 

Does anyone have any insight on the accessibility of this app?  Has it
changed recently?

 

 

 

 

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RE: Apple Store app

[Sieghard Weitzel]

Hi Geoff,

 

I just used the Apple Store app on Friday to order my unlocked iPhone 5S
directly from Apple here in Canada and the experience could not have been
more accessible and easier. I was easily able to select the size and colour,
add the Apple Care plan and select one of the leather cases. I did not do an
engraving order, I actually don't recall seeing it although I just might not
have paid attention to that since I don't want my iDevices engraved.

 

 

Regards,

Sieghard

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Geoff Stephens
Sent: Sunday, September 22, 2013 10:09 AM
To: viphone@googlegroups.com
Subject: Apple Store app

 

It seems that the Apple Store app is rather hit and miss with the ability to
select items for purchase.  For example, I am in the process of purchasing a
couple of Macbook Airs and have discovered that I do not seem to be able to
select and customize them in the Apple Store app using iOS7 and an iPhone.

 

Does anyone have any insight on the accessibility of this app?  Has it
changed recently?

 

 

 

 

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