Re: Latest Hulu Update

[Liz Ulrich and LD Hope]

For now I am accessing Hulu on my desktop computer. However I like using my 
phone with my blue tooth speaker much better. I really hope that they will 
correct this situation within the month. 


Sent from my iPhone 
Liz Ulrich and leader Dog hope 
HTTP://WWW.FACEBOOK.COM/ELIZABETH.ULRICH.1

> On Sep 11, 2017, at 5:33 PM, Candy Lowe <candyrl...@gmail.com> wrote:
> 
> I tried to cancel my subscription yesterday. When they ask why I told them.. 
> They gave me a month free. Let's see what happens during this month. If they 
> don't fix it, I will definitely cancel it. I can't use it at all.
> 
> 
> 
> Sent from my iPhone
> 
>> On Sep 11, 2017, at 7:00 AM, Lisa Belville <missktlab1...@frontier.com> 
>> wrote:
>> 
>> The more people who write a negative review, the better.  At last check, 
>> there were 63% one star reviews for the app from people saying the same type 
>> of things we were, only from a sighted perspective.  Many have already 
>> canceled their accounts.  Historically, though, this company doesn't seem to 
>> have a good track record of listening to customer feedback.  Let's hope they 
>> see the light or at least the lost dollar signs this time.
>> 
>> 
>> Lisa Belville
>> missktlab1...@frontier.com
>> I'm great at multi-tasking. I can waste time, be unproductive, and 
>> procrastinate all at once.
>> - Original Message - From: "terri elliott" <terrielliot...@gmail.com>
>> To: <viphone@googlegroups.com>
>> Sent: Monday, September 11, 2017 2:46 AM
>> Subject: Re: Latest Hulu Update
>> 
>> 
>> I don't understand why they do that either.  It really is very annoying.
>> 
>> Terri
>> 
>> Sent from my iPhone
>> 
>>> On Sep 9, 2017, at 4:20 AM, MamaPeach <mamape...@charter.net> wrote:
>>> 
>>> I am sure they will fix it, they usually do.
>>> 
>>> -Original Message- From: Mike Ulrich
>>> Sent: Saturday, September 09, 2017 5:55 AM
>>> To: viphone@googlegroups.com
>>> Subject: RE: Latest Hulu Update
>>> 
>>> You know, I can never figure that out! Why do companies that want us blinks 
>>> to spend our money with them, and originally put out a good accessible app, 
>>> all of a sudden an update comes out and bingo; no more accessibility!
>>> I can think of many stores, shops and service providers; with garbage apps, 
>>> and some with garbage websites!
>>> 
>>> 
>>> 
>>> Michael D. Ulrich
>>> Just an ordinary average blind guy!
>>> Florida Council of the Blind
>>> Fundraising Committee Member
>>> !**!
>>> FCB 7th Annual Blind Fishing Tournament!
>>> Saturday March 19, 2018!
>>> Cape Coral Yacht Club; 5819 Driftwood Pkwy. Cape Coral, Fl. 33904
>>> !**!
>>> Mike’s home phone: 239-540-7431
>>> Mike’s cell phone: 239-565-5845
>>> Mike’s email: mulr...@centurylink.net
>>> 
>>> 
>>> -Original Message-
>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
>>> Of Liz Ulrich and LD Hope
>>> Sent: Friday, September 08, 2017 7:06 PM
>>> To: viphone@googlegroups.com
>>> Subject: Re: Latest Hulu Update
>>> 
>>> I just called HuLu customer support and talked to a very nice person who 
>>> totally understood and agreed with my complaints. I wrote a negative review 
>>> in the App store. I hope that the complaints from blind and sighted users 
>>> will make an impact, but in the meantime the app sucks. I will wait for a 
>>> couple of weeks to see if they update the app and improve it, and if not, I 
>>> will cancel my account.
>>> 
>>> 
>>> Sent from my iPhone
>>> Liz Ulrich and leader Dog hope
>>> HTTP://WWW.FACEBOOK.COM/ELIZABETH.ULRICH.1
>>> 
>>>> On Sep 8, 2017, at 6:31 PM, Candy Lowe <candyrl...@gmail.com> wrote:
>>>> 
>>>> Lisa, you're correct. There was a time when it didn't work too well, but I 
>>>> did have some workarounds. This time it appears totally inaccessible as 
>>>> from what I can see. I won't get rid of it today. I will wait maybe for 
>>>> another update. Let me know if they answer your email about making it 
>>>> accessible.
>>>> Candy
>>>> 
>>>> Sent from my iPhone
>>>> 
>>>>> On Sep 8, 2017, at 4:58 PM, Lisa Belville <missktlab1...@frontier.com> 
>>>>> wrote:
>>>>

Re: Latest Hulu Update

[Candy Lowe]

I tried to cancel my subscription yesterday. When they ask why I told them. 
They gave me a month free. Let's see what happens during this month. If they 
don't fix it, I will definitely cancel it. I can't use it at all.



Sent from my iPhone

> On Sep 11, 2017, at 7:00 AM, Lisa Belville <missktlab1...@frontier.com> wrote:
> 
> The more people who write a negative review, the better.  At last check, 
> there were 63% one star reviews for the app from people saying the same type 
> of things we were, only from a sighted perspective.  Many have already 
> canceled their accounts.  Historically, though, this company doesn't seem to 
> have a good track record of listening to customer feedback.  Let's hope they 
> see the light or at least the lost dollar signs this time.
> 
> 
> Lisa Belville
> missktlab1...@frontier.com
> I'm great at multi-tasking. I can waste time, be unproductive, and 
> procrastinate all at once.
> - Original Message - From: "terri elliott" <terrielliot...@gmail.com>
> To: <viphone@googlegroups.com>
> Sent: Monday, September 11, 2017 2:46 AM
> Subject: Re: Latest Hulu Update
> 
> 
> I don't understand why they do that either.  It really is very annoying.
> 
> Terri
> 
> Sent from my iPhone
> 
>> On Sep 9, 2017, at 4:20 AM, MamaPeach <mamape...@charter.net> wrote:
>> 
>> I am sure they will fix it, they usually do.
>> 
>> -----Original Message- From: Mike Ulrich
>> Sent: Saturday, September 09, 2017 5:55 AM
>> To: viphone@googlegroups.com
>> Subject: RE: Latest Hulu Update
>> 
>> You know, I can never figure that out! Why do companies that want us blinks 
>> to spend our money with them, and originally put out a good accessible app, 
>> all of a sudden an update comes out and bingo; no more accessibility!
>> I can think of many stores, shops and service providers; with garbage apps, 
>> and some with garbage websites!
>> 
>> 
>> 
>> Michael D. Ulrich
>> Just an ordinary average blind guy!
>> Florida Council of the Blind
>> Fundraising Committee Member
>> !**!
>> FCB 7th Annual Blind Fishing Tournament!
>> Saturday March 19, 2018!
>> Cape Coral Yacht Club; 5819 Driftwood Pkwy. Cape Coral, Fl. 33904
>> !**!
>> Mike’s home phone: 239-540-7431
>> Mike’s cell phone: 239-565-5845
>> Mike’s email: mulr...@centurylink.net
>> 
>> 
>> -Original Message-
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
>> Of Liz Ulrich and LD Hope
>> Sent: Friday, September 08, 2017 7:06 PM
>> To: viphone@googlegroups.com
>> Subject: Re: Latest Hulu Update
>> 
>> I just called HuLu customer support and talked to a very nice person who 
>> totally understood and agreed with my complaints. I wrote a negative review 
>> in the App store. I hope that the complaints from blind and sighted users 
>> will make an impact, but in the meantime the app sucks. I will wait for a 
>> couple of weeks to see if they update the app and improve it, and if not, I 
>> will cancel my account.
>> 
>> 
>> Sent from my iPhone
>> Liz Ulrich and leader Dog hope
>> HTTP://WWW.FACEBOOK.COM/ELIZABETH.ULRICH.1
>> 
>>> On Sep 8, 2017, at 6:31 PM, Candy Lowe <candyrl...@gmail.com> wrote:
>>> 
>>> Lisa, you're correct. There was a time when it didn't work too well, but I 
>>> did have some workarounds. This time it appears totally inaccessible as 
>>> from what I can see. I won't get rid of it today. I will wait maybe for 
>>> another update. Let me know if they answer your email about making it 
>>> accessible.
>>> Candy
>>> 
>>> Sent from my iPhone
>>> 
>>>> On Sep 8, 2017, at 4:58 PM, Lisa Belville <missktlab1...@frontier.com> 
>>>> wrote:
>>>> 
>>>> Yes, same here.  I guess that's an extra $8.49 I can put toward more 
>>>> accessible apps.  ,sigh>
>>>> 
>>>> I'm going to try to write to them first to at least see if they're 
>>>> interested in making it work.  If I remember correctly, it started working 
>>>> after one of the updates in the 4.X build, but I don't think they put any 
>>>> extra voice over access into it.
>>>> 
>>>> 
>>>> 
>>>> 
>>>> Lisa Belville
>>>> missktlab1...@frontier.com
>>>> I'm great at multi-tasking. I can waste time, be unproductive, and 
>>>> procrastinate all at once.
>>>> - Original Message - From: &q

Re: Latest Hulu Update

[Ken Brown]

IT ALSO WORKS ON THE APPLE TV 4TH GENERATION AS WELL.

Sent from my iPhone

> On Sep 11, 2017, at 9:20 AM, Matthew Bullis  wrote:
> 
> I did find that Hulu still works accessibly on the Apple TV 3rd
> Generation, if you have one of those.
> Matthew
> 
> -- 
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Re: Latest Hulu Update

[Matthew Bullis]

I did find that Hulu still works accessibly on the Apple TV 3rd
Generation, if you have one of those.
Matthew

-- 
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If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:
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For more options, visit https://groups.google.com/d/optout.

Re: Latest Hulu Update

[Lisa Belville]

The more people who write a negative review, the better.  At last check, 
there were 63% one star reviews for the app from people saying the same type 
of things we were, only from a sighted perspective.  Many have already 
canceled their accounts.  Historically, though, this company doesn't seem to 
have a good track record of listening to customer feedback.  Let's hope they 
see the light or at least the lost dollar signs this time.



Lisa Belville
missktlab1...@frontier.com
I'm great at multi-tasking. I can waste time, be unproductive, and 
procrastinate all at once.
- Original Message - 
From: "terri elliott" <terrielliot...@gmail.com>

To: <viphone@googlegroups.com>
Sent: Monday, September 11, 2017 2:46 AM
Subject: Re: Latest Hulu Update


I don't understand why they do that either.  It really is very annoying.

Terri

Sent from my iPhone


On Sep 9, 2017, at 4:20 AM, MamaPeach <mamape...@charter.net> wrote:

I am sure they will fix it, they usually do.

-Original Message- From: Mike Ulrich
Sent: Saturday, September 09, 2017 5:55 AM
To: viphone@googlegroups.com
Subject: RE: Latest Hulu Update

You know, I can never figure that out! Why do companies that want us 
blinks to spend our money with them, and originally put out a good 
accessible app, all of a sudden an update comes out and bingo; no more 
accessibility!
I can think of many stores, shops and service providers; with garbage 
apps, and some with garbage websites!




Michael D. Ulrich
Just an ordinary average blind guy!
Florida Council of the Blind
Fundraising Committee Member
!**!
FCB 7th Annual Blind Fishing Tournament!
Saturday March 19, 2018!
Cape Coral Yacht Club; 5819 Driftwood Pkwy. Cape Coral, Fl. 33904
!**!
Mike’s home phone: 239-540-7431
Mike’s cell phone: 239-565-5845
Mike’s email: mulr...@centurylink.net


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
Of Liz Ulrich and LD Hope

Sent: Friday, September 08, 2017 7:06 PM
To: viphone@googlegroups.com
Subject: Re: Latest Hulu Update

I just called HuLu customer support and talked to a very nice person who 
totally understood and agreed with my complaints. I wrote a negative 
review in the App store. I hope that the complaints from blind and sighted 
users will make an impact, but in the meantime the app sucks. I will wait 
for a couple of weeks to see if they update the app and improve it, and if 
not, I will cancel my account.



Sent from my iPhone
Liz Ulrich and leader Dog hope
HTTP://WWW.FACEBOOK.COM/ELIZABETH.ULRICH.1


On Sep 8, 2017, at 6:31 PM, Candy Lowe <candyrl...@gmail.com> wrote:

Lisa, you're correct. There was a time when it didn't work too well, but 
I did have some workarounds. This time it appears totally inaccessible as 
from what I can see. I won't get rid of it today. I will wait maybe for 
another update. Let me know if they answer your email about making it 
accessible.

Candy

Sent from my iPhone

On Sep 8, 2017, at 4:58 PM, Lisa Belville <missktlab1...@frontier.com> 
wrote:


Yes, same here.  I guess that's an extra $8.49 I can put toward more 
accessible apps.  ,sigh>


I'm going to try to write to them first to at least see if they're 
interested in making it work.  If I remember correctly, it started 
working after one of the updates in the 4.X build, but I don't think 
they put any extra voice over access into it.





Lisa Belville
missktlab1...@frontier.com
I'm great at multi-tasking. I can waste time, be unproductive, and 
procrastinate all at once.

- Original Message - From: "Candy Lowe" <candyrl...@gmail.com>
To: <viphone@googlegroups.com>
Sent: Friday, September 08, 2017 4:32 PM
Subject: Re: Latest Hulu Update


Lisa, I am so disappointed. I had updated the app but had not looked at 
it. It appears to be totally in accessible.
instead of having a Watch list you now have my stuff. Anything you tap 
on you can't read any of the results. I am really thinking about 
canceling it. I have had it for at least five years and had no problems 
up until now.
I hadn't used it for a while because I mainly use it with the new shows 
Everything was re runs so I just was waiting until the new season. Oh 
well.


Sent from my iPhone

On Sep 8, 2017, at 12:55 PM, Lisa Belville <missktlab1...@frontier.com> 
wrote:


Hi, all.

I'm using an iPhone SE with iOS 10.3.3 and the latest version of Hulu 
issued Wednesday.  This is version 5.6.  Since updating this app I 
can't get past the first screen.  It tells me to swipe to get started, 
and then there are four pages which I can move to, but I can't get any 
additional info about the app or it's programming.  I've been a hulu 
subscriber for a while, and their recent offerings have been fine as 
far as accessibility goes.  I'm wondering if there's a workaround, such 
as turning VO off and tapping on something to get past this 
introductory screen.  

Re: Latest Hulu Update

[terri elliott]

I don't understand why they do that either.  It really is very annoying.

Terri

Sent from my iPhone

> On Sep 9, 2017, at 4:20 AM, MamaPeach <mamape...@charter.net> wrote:
> 
> I am sure they will fix it, they usually do.
> 
> -Original Message- From: Mike Ulrich
> Sent: Saturday, September 09, 2017 5:55 AM
> To: viphone@googlegroups.com
> Subject: RE: Latest Hulu Update
> 
> You know, I can never figure that out! Why do companies that want us blinks 
> to spend our money with them, and originally put out a good accessible app, 
> all of a sudden an update comes out and bingo; no more accessibility!
> I can think of many stores, shops and service providers; with garbage apps, 
> and some with garbage websites!
> 
> 
> 
> Michael D. Ulrich
> Just an ordinary average blind guy!
> Florida Council of the Blind
> Fundraising Committee Member
> !**!
> FCB 7th Annual Blind Fishing Tournament!
> Saturday March 19, 2018!
> Cape Coral Yacht Club; 5819 Driftwood Pkwy. Cape Coral, Fl. 33904
> !**!
> Mike’s home phone: 239-540-7431
> Mike’s cell phone: 239-565-5845
> Mike’s email: mulr...@centurylink.net
> 
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Liz Ulrich and LD Hope
> Sent: Friday, September 08, 2017 7:06 PM
> To: viphone@googlegroups.com
> Subject: Re: Latest Hulu Update
> 
> I just called HuLu customer support and talked to a very nice person who 
> totally understood and agreed with my complaints. I wrote a negative review 
> in the App store. I hope that the complaints from blind and sighted users 
> will make an impact, but in the meantime the app sucks. I will wait for a 
> couple of weeks to see if they update the app and improve it, and if not, I 
> will cancel my account.
> 
> 
> Sent from my iPhone
> Liz Ulrich and leader Dog hope
> HTTP://WWW.FACEBOOK.COM/ELIZABETH.ULRICH.1
> 
>> On Sep 8, 2017, at 6:31 PM, Candy Lowe <candyrl...@gmail.com> wrote:
>> 
>> Lisa, you're correct. There was a time when it didn't work too well, but I 
>> did have some workarounds. This time it appears totally inaccessible as from 
>> what I can see. I won't get rid of it today. I will wait maybe for another 
>> update. Let me know if they answer your email about making it accessible.
>> Candy
>> 
>> Sent from my iPhone
>> 
>>> On Sep 8, 2017, at 4:58 PM, Lisa Belville <missktlab1...@frontier.com> 
>>> wrote:
>>> 
>>> Yes, same here.  I guess that's an extra $8.49 I can put toward more 
>>> accessible apps.  ,sigh>
>>> 
>>> I'm going to try to write to them first to at least see if they're 
>>> interested in making it work.  If I remember correctly, it started working 
>>> after one of the updates in the 4.X build, but I don't think they put any 
>>> extra voice over access into it.
>>> 
>>> 
>>> 
>>> 
>>> Lisa Belville
>>> missktlab1...@frontier.com
>>> I'm great at multi-tasking. I can waste time, be unproductive, and 
>>> procrastinate all at once.
>>> - Original Message - From: "Candy Lowe" <candyrl...@gmail.com>
>>> To: <viphone@googlegroups.com>
>>> Sent: Friday, September 08, 2017 4:32 PM
>>> Subject: Re: Latest Hulu Update
>>> 
>>> 
>>> Lisa, I am so disappointed. I had updated the app but had not looked at it. 
>>> It appears to be totally in accessible.
>>> instead of having a Watch list you now have my stuff. Anything you tap on 
>>> you can't read any of the results. I am really thinking about canceling it. 
>>> I have had it for at least five years and had no problems up until now.
>>> I hadn't used it for a while because I mainly use it with the new shows. 
>>> Everything was re runs so I just was waiting until the new season. Oh well.
>>> 
>>> Sent from my iPhone
>>> 
>>>> On Sep 8, 2017, at 12:55 PM, Lisa Belville <missktlab1...@frontier.com> 
>>>> wrote:
>>>> 
>>>> Hi, all.
>>>> 
>>>> I'm using an iPhone SE with iOS 10.3.3 and the latest version of Hulu 
>>>> issued Wednesday.  This is version 5.6.  Since updating this app I can't 
>>>> get past the first screen.  It tells me to swipe to get started, and then 
>>>> there are four pages which I can move to, but I can't get any additional 
>>>> info about the app or it's programming.  I've been a hulu subscriber for a 
>>>> while, and their recent offerings have bee

Re: Latest Hulu Update

[Lisa Belville]

Hi.  Here's what I submitted as my review for Hulu.  It looks like many of 
their users are dissatisfied, so a fix could be in the works.  How long does 
it take for a review, even a bad one to show up in the app store?


I would have used the zero rating, but wanted to be nice.  I am a blind user
and I use Voice Over to navigate my iPhone.  I've been able to use Hulu for
over two years without difficulty.  However, this 5.6 and 5.6.1 update has
broken this access and the app is now unusable.  My automatic renewal has
already happened for September, but I'm going to cancel my subscription if
this issue isn't fixed.  Judging from the other reviews, even your sighted
customers are not happy with this update.  And yes, blind folks like a good
movie or TV show just as much as everyone else.  I mostly like browsing the
older shows and movies, but some of the new ones are good, too.  Please fix
this ASAP so I can go back to my old shows.  Go to https://www.applevis.com/
for more info about Voiceover and how to make apps work for all.


Lisa Belville
missktlab1...@frontier.com
I'm great at multi-tasking. I can waste time, be unproductive, and 
procrastinate all at once.
- Original Message - 
From: "Candy Lowe" <candyrl...@gmail.com>

To: <viphone@googlegroups.com>
Sent: Friday, September 08, 2017 5:31 PM
Subject: Re: Latest Hulu Update


Lisa, you're correct. There was a time when it didn't work too well, but I 
did have some workarounds. This time it appears totally inaccessible as from 
what I can see. I won't get rid of it today. I will wait maybe for another 
update. Let me know if they answer your email about making it accessible.

Candy

Sent from my iPhone

On Sep 8, 2017, at 4:58 PM, Lisa Belville <missktlab1...@frontier.com> 
wrote:


Yes, same here.  I guess that's an extra $8.49 I can put toward more 
accessible apps.  ,sigh>


I'm going to try to write to them first to at least see if they're 
interested in making it work.  If I remember correctly, it started working 
after one of the updates in the 4.X build, but I don't think they put any 
extra voice over access into it.





Lisa Belville
missktlab1...@frontier.com
I'm great at multi-tasking. I can waste time, be unproductive, and 
procrastinate all at once.

- Original Message - From: "Candy Lowe" <candyrl...@gmail.com>
To: <viphone@googlegroups.com>
Sent: Friday, September 08, 2017 4:32 PM
Subject: Re: Latest Hulu Update


Lisa, I am so disappointed. I had updated the app but had not looked at 
it. It appears to be totally in accessible.
instead of having a Watch list you now have my stuff. Anything you tap on 
you can't read any of the results. I am really thinking about canceling it 
I have had it for at least five years and had no problems up until now.
I hadn't used it for a while because I mainly use it with the new shows. 
Everything was re runs so I just was waiting until the new season. Oh 
well.


Sent from my iPhone

On Sep 8, 2017, at 12:55 PM, Lisa Belville <missktlab1...@frontier.com> 
wrote:


Hi, all.

I'm using an iPhone SE with iOS 10.3.3 and the latest version of Hulu 
issued Wednesday.  This is version 5.6.  Since updating this app I can't 
get past the first screen.  It tells me to swipe to get started, and then 
there are four pages which I can move to, but I can't get any additional 
info about the app or it's programming.  I've been a hulu subscriber for 
a while, and their recent offerings have been fine as far as 
accessibility goes.  I'm wondering if there's a workaround, such as 
turning VO off and tapping on something to get past this introductory 
screen.  I can't tell if there's something even on the screen, but I'm 
assuming there is something but VO can only read that small part of it.


TIA for the help/info.

Lisa



Lisa Belville
missktlab1...@frontier.com
I'm great at multi-tasking. I can waste time, be unproductive, and 
procrastinate all at once.

--
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list.


If you have any questions or concerns about the running of this list, or 
if you feel that a member's post is inappropriate, please contact the 
owners or moderators directly rather than posting on the list itself.


Your V iPhone list moderator is Mark Taylor.  Mark can be reached at: 
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com


The archives for this list can be searched at:
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The following inf

Re: Latest Hulu Update

[Lisa Belville]

The answer to that is they don't think of blind people when designing an app 
made to access TV and movies.  Most people don't think we enjoy visual 
entertainment, so I'm not surprised.



Lisa Belville
missktlab1...@frontier.com
I'm great at multi-tasking. I can waste time, be unproductive, and 
procrastinate all at once.
- Original Message - 
From: "Mike Ulrich" <mulr...@centurylink.net>

To: <viphone@googlegroups.com>
Sent: Saturday, September 09, 2017 4:55 AM
Subject: RE: Latest Hulu Update


You know, I can never figure that out! Why do companies that want us blinks 
to spend our money with them, and originally put out a good accessible app, 
all of a sudden an update comes out and bingo; no more accessibility!
I can think of many stores, shops and service providers; with garbage apps, 
and some with garbage websites!




Michael D. Ulrich
Just an ordinary average blind guy!
Florida Council of the Blind
Fundraising Committee Member
!**!
FCB 7th Annual Blind Fishing Tournament!
Saturday March 19, 2018!
Cape Coral Yacht Club; 5819 Driftwood Pkwy. Cape Coral, Fl. 33904
!**!
Mike’s home phone: 239-540-7431
Mike’s cell phone: 239-565-5845
Mike’s email: mulr...@centurylink.net


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
Of Liz Ulrich and LD Hope

Sent: Friday, September 08, 2017 7:06 PM
To: viphone@googlegroups.com
Subject: Re: Latest Hulu Update

I just called HuLu customer support and talked to a very nice person who 
totally understood and agreed with my complaints. I wrote a negative review 
in the App store. I hope that the complaints from blind and sighted users 
will make an impact, but in the meantime the app sucks. I will wait for a 
couple of weeks to see if they update the app and improve it, and if not, I 
will cancel my account.



Sent from my iPhone
Liz Ulrich and leader Dog hope
HTTP://WWW.FACEBOOK.COM/ELIZABETH.ULRICH.1


On Sep 8, 2017, at 6:31 PM, Candy Lowe <candyrl...@gmail.com> wrote:

Lisa, you're correct. There was a time when it didn't work too well, but I 
did have some workarounds. This time it appears totally inaccessible as 
from what I can see. I won't get rid of it today. I will wait maybe for 
another update. Let me know if they answer your email about making it 
accessible.

Candy

Sent from my iPhone

On Sep 8, 2017, at 4:58 PM, Lisa Belville <missktlab1...@frontier.com> 
wrote:


Yes, same here.  I guess that's an extra $8.49 I can put toward more 
accessible apps.  ,sigh>


I'm going to try to write to them first to at least see if they're 
interested in making it work.  If I remember correctly, it started 
working after one of the updates in the 4.X build, but I don't think they 
put any extra voice over access into it.





Lisa Belville
missktlab1...@frontier.com
I'm great at multi-tasking. I can waste time, be unproductive, and 
procrastinate all at once.

- Original Message - From: "Candy Lowe" <candyrl...@gmail.com>
To: <viphone@googlegroups.com>
Sent: Friday, September 08, 2017 4:32 PM
Subject: Re: Latest Hulu Update


Lisa, I am so disappointed. I had updated the app but had not looked at 
it. It appears to be totally in accessible.
instead of having a Watch list you now have my stuff. Anything you tap on 
you can't read any of the results. I am really thinking about canceling 
it. I have had it for at least five years and had no problems up until 
now.
I hadn't used it for a while because I mainly use it with the new shows. 
Everything was re runs so I just was waiting until the new season. Oh 
well.


Sent from my iPhone

On Sep 8, 2017, at 12:55 PM, Lisa Belville <missktlab1...@frontier.com> 
wrote:


Hi, all.

I'm using an iPhone SE with iOS 10.3.3 and the latest version of Hulu 
issued Wednesday.  This is version 5.6.  Since updating this app I can't 
get past the first screen.  It tells me to swipe to get started, and 
then there are four pages which I can move to, but I can't get any 
additional info about the app or it's programming.  I've been a hulu 
subscriber for a while, and their recent offerings have been fine as far 
as accessibility goes.  I'm wondering if there's a workaround, such as 
turning VO off and tapping on something to get past this introductory 
screen.  I can't tell if there's something even on the screen, but I'm 
assuming there is something but VO can only read that small part of it.


TIA for the help/info.

Lisa



Lisa Belville
missktlab1...@frontier.com
I'm great at multi-tasking. I can waste time, be unproductive, and 
procrastinate all at once.

--
The following information is important for all members of the V iPhone 
list.


If you have any questions or concerns about the running of this list, or 
if you feel that a member's post is inappropriate, please contact the 
owners or moderators directly rather than posting on the list itself.


Your V iPhone list moderato

RE: Latest Hulu Update

[Sieghard Weitzel]

I am in Canada where Hulu is not available, but I can definitely recommend 
contacting the company directly and via social media, if a couple of dozen 
people twee them and post on Facebook how accessibility for the visually 
impaired is now broken it will probably most effective. We all have seen 
examples of how powerful social media can be.
As for the question how sometimes companies who have an accessible app at first 
later on release an update which breaks accessibility there is only one answer: 
these companies do not understand or care about accessibility. One great 
example where a company has understood accessibility and continues to 
understand it is Sonos. When I first bought some Sonos players (that is Sonos, 
the multi-room wireless music system) the app was useable, but far from fully 
accessible with lots of unlabelled buttons and some areas which didn't work for 
a blind user. Sonos is also a great example for what can happen if people are 
persistent in lobbying for better accessibility. I hounded them pretty 
relentlessly, but was by no means the only one and certainly don't claim I'm 
responsible for their change in attitude. In any case, I bought my first Sonos 
stuff in 2009 and I think it was in 2012 (hard to believe it's been 5 years) 
Sonos suddenly reached out to me and some of the others who requested 
improvements in accessibility to beta test a new version with Voiceover 
improvements. I have been beta testing Sonos ever since and inside a very short 
time the app was made fully accessible and all the many updates maintained that 
high standard of accessibility. At one point a feature called "TruePlay" which 
allows you to use your iPhones microphone to "tune" the sound of certain Sonos 
players was not accessible, but that was relatively short lived and it also was 
made accessible.
Hopefully some dedicated people will find ways to contact Hulu which will 
matter, calling their support line is of course fine, but in my experience is 
probably one of the least effective ways to communicate these issues because 
most companies are outsourcing their customer support to call centres in th 
Philippines, India and other countries and these call centre agents at best can 
log these calls, but I sometimes doubt they ever find their way to the people 
who are really in charge of what needs to be improved. As Mark Taylor has 
sometimes pointed out, it can still be very effective to try and find out who 
the CEO is and to find out the address of their HQ and to then write a good old 
fashioned letter and spend a few Dollars to mail it as a double registered 
letter which means somebody at the company has to sign for it.
In the case of Sonos who still has phone support in the US at their main office 
I called so often until somebody passed me on to a supervisor who ended up 
giving me the direct email of the person in charge of app development. I 
communicated with that guy a fair bit over the years and only if you manage to 
reach out to people higher up you will really accomplish something. This of 
course means that you need to be professional, friendly, objective and 
persistent. If you go on a rant about how it should be a given that the app 
should be accessibility and you threaten with a law suit or something like that 
you are not likely to be taken seriously and of course few of us can afford to 
hire a lawyer and really go that route which these companies of course know.

Regards,
Sieghard


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
MamaPeach
Sent: Saturday, September 9, 2017 4:20 AM
To: viphone@googlegroups.com
Subject: Re: Latest Hulu Update

I am sure they will fix it, they usually do.

-Original Message-
From: Mike Ulrich
Sent: Saturday, September 09, 2017 5:55 AM
To: viphone@googlegroups.com
Subject: RE: Latest Hulu Update

You know, I can never figure that out! Why do companies that want us blinks to 
spend our money with them, and originally put out a good accessible app, all of 
a sudden an update comes out and bingo; no more accessibility!
I can think of many stores, shops and service providers; with garbage apps, and 
some with garbage websites!



Michael D. Ulrich
Just an ordinary average blind guy!
Florida Council of the Blind
Fundraising Committee Member
!**!
FCB 7th Annual Blind Fishing Tournament!
Saturday March 19, 2018!
Cape Coral Yacht Club; 5819 Driftwood Pkwy. Cape Coral, Fl. 33904 !**!
Mike’s home phone: 239-540-7431
Mike’s cell phone: 239-565-5845
Mike’s email: mulr...@centurylink.net


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Liz Ulrich and LD Hope
Sent: Friday, September 08, 2017 7:06 PM
To: viphone@googlegroups.com
Subject: Re: Latest Hulu Update

I just called HuLu customer support and talked to a very nice person who 
totally understood and agreed with my complaints. I wro

Re: Latest Hulu Update

[MamaPeach]

I am sure they will fix it, they usually do.

-Original Message- 
From: Mike Ulrich

Sent: Saturday, September 09, 2017 5:55 AM
To: viphone@googlegroups.com
Subject: RE: Latest Hulu Update

You know, I can never figure that out! Why do companies that want us blinks 
to spend our money with them, and originally put out a good accessible app, 
all of a sudden an update comes out and bingo; no more accessibility!
I can think of many stores, shops and service providers; with garbage apps, 
and some with garbage websites!




Michael D. Ulrich
Just an ordinary average blind guy!
Florida Council of the Blind
Fundraising Committee Member
!**!
FCB 7th Annual Blind Fishing Tournament!
Saturday March 19, 2018!
Cape Coral Yacht Club; 5819 Driftwood Pkwy. Cape Coral, Fl. 33904
!**!
Mike’s home phone: 239-540-7431
Mike’s cell phone: 239-565-5845
Mike’s email: mulr...@centurylink.net


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
Of Liz Ulrich and LD Hope

Sent: Friday, September 08, 2017 7:06 PM
To: viphone@googlegroups.com
Subject: Re: Latest Hulu Update

I just called HuLu customer support and talked to a very nice person who 
totally understood and agreed with my complaints. I wrote a negative review 
in the App store. I hope that the complaints from blind and sighted users 
will make an impact, but in the meantime the app sucks. I will wait for a 
couple of weeks to see if they update the app and improve it, and if not, I 
will cancel my account.



Sent from my iPhone
Liz Ulrich and leader Dog hope
HTTP://WWW.FACEBOOK.COM/ELIZABETH.ULRICH.1


On Sep 8, 2017, at 6:31 PM, Candy Lowe <candyrl...@gmail.com> wrote:

Lisa, you're correct. There was a time when it didn't work too well, but I 
did have some workarounds. This time it appears totally inaccessible as 
from what I can see. I won't get rid of it today. I will wait maybe for 
another update. Let me know if they answer your email about making it 
accessible.

Candy

Sent from my iPhone

On Sep 8, 2017, at 4:58 PM, Lisa Belville <missktlab1...@frontier.com> 
wrote:


Yes, same here.  I guess that's an extra $8.49 I can put toward more 
accessible apps.  ,sigh>


I'm going to try to write to them first to at least see if they're 
interested in making it work.  If I remember correctly, it started 
working after one of the updates in the 4.X build, but I don't think they 
put any extra voice over access into it.





Lisa Belville
missktlab1...@frontier.com
I'm great at multi-tasking. I can waste time, be unproductive, and 
procrastinate all at once.

- Original Message - From: "Candy Lowe" <candyrl...@gmail.com>
To: <viphone@googlegroups.com>
Sent: Friday, September 08, 2017 4:32 PM
Subject: Re: Latest Hulu Update


Lisa, I am so disappointed. I had updated the app but had not looked at 
it. It appears to be totally in accessible.
instead of having a Watch list you now have my stuff. Anything you tap on 
you can't read any of the results. I am really thinking about canceling 
it. I have had it for at least five years and had no problems up until 
now.
I hadn't used it for a while because I mainly use it with the new shows. 
Everything was re runs so I just was waiting until the new season. Oh 
well.


Sent from my iPhone

On Sep 8, 2017, at 12:55 PM, Lisa Belville <missktlab1...@frontier.com> 
wrote:


Hi, all.

I'm using an iPhone SE with iOS 10.3.3 and the latest version of Hulu 
issued Wednesday.  This is version 5.6.  Since updating this app I can't 
get past the first screen.  It tells me to swipe to get started, and 
then there are four pages which I can move to, but I can't get any 
additional info about the app or it's programming.  I've been a hulu 
subscriber for a while, and their recent offerings have been fine as far 
as accessibility goes.  I'm wondering if there's a workaround, such as 
turning VO off and tapping on something to get past this introductory 
screen.  I can't tell if there's something even on the screen, but I'm 
assuming there is something but VO can only read that small part of it.


TIA for the help/info.

Lisa



Lisa Belville
missktlab1...@frontier.com
I'm great at multi-tasking. I can waste time, be unproductive, and 
procrastinate all at once.

--
The following information is important for all members of the V iPhone 
list.


If you have any questions or concerns about the running of this list, or 
if you feel that a member's post is inappropriate, please contact the 
owners or moderators directly rather than posting on the list itself.


Your V iPhone list moderator is Mark Taylor.  Mark can be reached at: 
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com


The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- You received this message because you are subscribed to the Google 
Groups "VIPhone

RE: Latest Hulu Update

[Mike Ulrich]

You know, I can never figure that out! Why do companies that want us blinks to 
spend our money with them, and originally put out a good accessible app, all of 
a sudden an update comes out and bingo; no more accessibility!
I can think of many stores, shops and service providers; with garbage apps, and 
some with garbage websites!



Michael D. Ulrich
Just an ordinary average blind guy!
Florida Council of the Blind
Fundraising Committee Member
!**!
FCB 7th Annual Blind Fishing Tournament!
Saturday March 19, 2018!
Cape Coral Yacht Club; 5819 Driftwood Pkwy. Cape Coral, Fl. 33904
!**!
Mike’s home phone: 239-540-7431
Mike’s cell phone: 239-565-5845
Mike’s email: mulr...@centurylink.net


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Liz Ulrich and LD Hope
Sent: Friday, September 08, 2017 7:06 PM
To: viphone@googlegroups.com
Subject: Re: Latest Hulu Update

I just called HuLu customer support and talked to a very nice person who 
totally understood and agreed with my complaints. I wrote a negative review in 
the App store. I hope that the complaints from blind and sighted users will 
make an impact, but in the meantime the app sucks. I will wait for a couple of 
weeks to see if they update the app and improve it, and if not, I will cancel 
my account. 


Sent from my iPhone 
Liz Ulrich and leader Dog hope 
HTTP://WWW.FACEBOOK.COM/ELIZABETH.ULRICH.1

> On Sep 8, 2017, at 6:31 PM, Candy Lowe <candyrl...@gmail.com> wrote:
> 
> Lisa, you're correct. There was a time when it didn't work too well, but I 
> did have some workarounds. This time it appears totally inaccessible as from 
> what I can see. I won't get rid of it today. I will wait maybe for another 
> update. Let me know if they answer your email about making it accessible.
> Candy
> 
> Sent from my iPhone
> 
>> On Sep 8, 2017, at 4:58 PM, Lisa Belville <missktlab1...@frontier.com> wrote:
>> 
>> Yes, same here.  I guess that's an extra $8.49 I can put toward more 
>> accessible apps.  ,sigh>
>> 
>> I'm going to try to write to them first to at least see if they're 
>> interested in making it work.  If I remember correctly, it started working 
>> after one of the updates in the 4.X build, but I don't think they put any 
>> extra voice over access into it.
>> 
>> 
>> 
>> 
>> Lisa Belville
>> missktlab1...@frontier.com
>> I'm great at multi-tasking. I can waste time, be unproductive, and 
>> procrastinate all at once.
>> - Original Message - From: "Candy Lowe" <candyrl...@gmail.com>
>> To: <viphone@googlegroups.com>
>> Sent: Friday, September 08, 2017 4:32 PM
>> Subject: Re: Latest Hulu Update
>> 
>> 
>> Lisa, I am so disappointed. I had updated the app but had not looked at it. 
>> It appears to be totally in accessible.
>> instead of having a Watch list you now have my stuff. Anything you tap on 
>> you can't read any of the results. I am really thinking about canceling it. 
>> I have had it for at least five years and had no problems up until now.
>> I hadn't used it for a while because I mainly use it with the new shows. 
>> Everything was re runs so I just was waiting until the new season. Oh well.
>> 
>> Sent from my iPhone
>> 
>>> On Sep 8, 2017, at 12:55 PM, Lisa Belville <missktlab1...@frontier.com> 
>>> wrote:
>>> 
>>> Hi, all.
>>> 
>>> I'm using an iPhone SE with iOS 10.3.3 and the latest version of Hulu 
>>> issued Wednesday.  This is version 5.6.  Since updating this app I can't 
>>> get past the first screen.  It tells me to swipe to get started, and then 
>>> there are four pages which I can move to, but I can't get any additional 
>>> info about the app or it's programming.  I've been a hulu subscriber for a 
>>> while, and their recent offerings have been fine as far as accessibility 
>>> goes.  I'm wondering if there's a workaround, such as turning VO off and 
>>> tapping on something to get past this introductory screen.  I can't tell if 
>>> there's something even on the screen, but I'm assuming there is something 
>>> but VO can only read that small part of it.
>>> 
>>> TIA for the help/info.
>>> 
>>> Lisa
>>> 
>>> 
>>> 
>>> Lisa Belville
>>> missktlab1...@frontier.com
>>> I'm great at multi-tasking. I can waste time, be unproductive, and 
>>> procrastinate all at once.
>>> -- 
>>> The following information is important for all members of the V iPhone list.
>>> 
>>> If you have any questions or concerns about the runnin

Re: Latest Hulu Update

[Liz Ulrich and LD Hope]

I just called HuLu customer support and talked to a very nice person who 
totally understood and agreed with my complaints. I wrote a negative review in 
the App store. I hope that the complaints from blind and sighted users will 
make an impact, but in the meantime the app sucks. I will wait for a couple of 
weeks to see if they update the app and improve it, and if not, I will cancel 
my account. 


Sent from my iPhone 
Liz Ulrich and leader Dog hope 
HTTP://WWW.FACEBOOK.COM/ELIZABETH.ULRICH.1

> On Sep 8, 2017, at 6:31 PM, Candy Lowe <candyrl...@gmail.com> wrote:
> 
> Lisa, you're correct. There was a time when it didn't work too well, but I 
> did have some workarounds. This time it appears totally inaccessible as from 
> what I can see. I won't get rid of it today. I will wait maybe for another 
> update. Let me know if they answer your email about making it accessible.
> Candy
> 
> Sent from my iPhone
> 
>> On Sep 8, 2017, at 4:58 PM, Lisa Belville <missktlab1...@frontier.com> wrote:
>> 
>> Yes, same here.  I guess that's an extra $8.49 I can put toward more 
>> accessible apps.  ,sigh>
>> 
>> I'm going to try to write to them first to at least see if they're 
>> interested in making it work.  If I remember correctly, it started working 
>> after one of the updates in the 4.X build, but I don't think they put any 
>> extra voice over access into it.
>> 
>> 
>> 
>> 
>> Lisa Belville
>> missktlab1...@frontier.com
>> I'm great at multi-tasking. I can waste time, be unproductive, and 
>> procrastinate all at once.
>> - Original Message - From: "Candy Lowe" <candyrl...@gmail.com>
>> To: <viphone@googlegroups.com>
>> Sent: Friday, September 08, 2017 4:32 PM
>> Subject: Re: Latest Hulu Update
>> 
>> 
>> Lisa, I am so disappointed. I had updated the app but had not looked at it. 
>> It appears to be totally in accessible.
>> instead of having a Watch list you now have my stuff. Anything you tap on 
>> you can't read any of the results. I am really thinking about canceling it. 
>> I have had it for at least five years and had no problems up until now.
>> I hadn't used it for a while because I mainly use it with the new shows. 
>> Everything was re runs so I just was waiting until the new season. Oh well.
>> 
>> Sent from my iPhone
>> 
>>> On Sep 8, 2017, at 12:55 PM, Lisa Belville <missktlab1...@frontier.com> 
>>> wrote:
>>> 
>>> Hi, all.
>>> 
>>> I'm using an iPhone SE with iOS 10.3.3 and the latest version of Hulu 
>>> issued Wednesday.  This is version 5.6.  Since updating this app I can't 
>>> get past the first screen.  It tells me to swipe to get started, and then 
>>> there are four pages which I can move to, but I can't get any additional 
>>> info about the app or it's programming.  I've been a hulu subscriber for a 
>>> while, and their recent offerings have been fine as far as accessibility 
>>> goes.  I'm wondering if there's a workaround, such as turning VO off and 
>>> tapping on something to get past this introductory screen.  I can't tell if 
>>> there's something even on the screen, but I'm assuming there is something 
>>> but VO can only read that small part of it.
>>> 
>>> TIA for the help/info.
>>> 
>>> Lisa
>>> 
>>> 
>>> 
>>> Lisa Belville
>>> missktlab1...@frontier.com
>>> I'm great at multi-tasking. I can waste time, be unproductive, and 
>>> procrastinate all at once.
>>> -- 
>>> The following information is important for all members of the V iPhone list.
>>> 
>>> If you have any questions or concerns about the running of this list, or if 
>>> you feel that a member's post is inappropriate, please contact the owners 
>>> or moderators directly rather than posting on the list itself.
>>> 
>>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at: 
>>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
>>> caraqu...@caraquinn.com
>>> 
>>> The archives for this list can be searched at:
>>> http://www.mail-archive.com/viphone@googlegroups.com/
>>> --- You received this message because you are subscribed to the Google 
>>> Groups "VIPhone" group.
>>> To unsubscribe from this group and stop receiving emails from it, send an 
>>> email to viphone+unsubscr...@googlegroups.com.
>>> To post to this group, send email to viphone@googlegroups.com.
>>> Visit this group at https://gr

Re: Latest Hulu Update

[Candy Lowe]

Lisa, you're correct. There was a time when it didn't work too well, but I did 
have some workarounds. This time it appears totally inaccessible as from what I 
can see. I won't get rid of it today. I will wait maybe for another update. Let 
me know if they answer your email about making it accessible.
Candy

Sent from my iPhone

> On Sep 8, 2017, at 4:58 PM, Lisa Belville <missktlab1...@frontier.com> wrote:
> 
> Yes, same here.  I guess that's an extra $8.49 I can put toward more 
> accessible apps.  ,sigh>
> 
> I'm going to try to write to them first to at least see if they're interested 
> in making it work.  If I remember correctly, it started working after one of 
> the updates in the 4.X build, but I don't think they put any extra voice over 
> access into it.
> 
> 
> 
> 
> Lisa Belville
> missktlab1...@frontier.com
> I'm great at multi-tasking. I can waste time, be unproductive, and 
> procrastinate all at once.
> - Original Message - From: "Candy Lowe" <candyrl...@gmail.com>
> To: <viphone@googlegroups.com>
> Sent: Friday, September 08, 2017 4:32 PM
> Subject: Re: Latest Hulu Update
> 
> 
> Lisa, I am so disappointed. I had updated the app but had not looked at it. 
> It appears to be totally in accessible.
> instead of having a Watch list you now have my stuff. Anything you tap on you 
> can't read any of the results. I am really thinking about canceling it. I 
> have had it for at least five years and had no problems up until now.
> I hadn't used it for a while because I mainly use it with the new shows. 
> Everything was re runs so I just was waiting until the new season. Oh well.
> 
> Sent from my iPhone
> 
>> On Sep 8, 2017, at 12:55 PM, Lisa Belville <missktlab1...@frontier.com> 
>> wrote:
>> 
>> Hi, all.
>> 
>> I'm using an iPhone SE with iOS 10.3.3 and the latest version of Hulu issued 
>> Wednesday.  This is version 5.6.  Since updating this app I can't get past 
>> the first screen.  It tells me to swipe to get started, and then there are 
>> four pages which I can move to, but I can't get any additional info about 
>> the app or it's programming.  I've been a hulu subscriber for a while, and 
>> their recent offerings have been fine as far as accessibility goes.  I'm 
>> wondering if there's a workaround, such as turning VO off and tapping on 
>> something to get past this introductory screen.  I can't tell if there's 
>> something even on the screen, but I'm assuming there is something but VO can 
>> only read that small part of it.
>> 
>> TIA for the help/info.
>> 
>> Lisa
>> 
>> 
>> 
>> Lisa Belville
>> missktlab1...@frontier.com
>> I'm great at multi-tasking. I can waste time, be unproductive, and 
>> procrastinate all at once.
>> -- 
>> The following information is important for all members of the V iPhone list.
>> 
>> If you have any questions or concerns about the running of this list, or if 
>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
>> 
>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at: 
>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
>> caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/
>> --- You received this message because you are subscribed to the Google 
>> Groups "VIPhone" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to viphone+unsubscr...@googlegroups.com.
>> To post to this group, send email to viphone@googlegroups.com.
>> Visit this group at https://groups.google.com/group/viphone.
>> For more options, visit https://groups.google.com/d/optout.
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at: 
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
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Re: Latest Hulu Update

[Lisa Belville]

Yes, same here.  I guess that's an extra $8.49 I can put toward more 
accessible apps.  ,sigh>


I'm going to try to write to them first to at least see if they're 
interested in making it work.  If I remember correctly, it started working 
after one of the updates in the 4.X build, but I don't think they put any 
extra voice over access into it.





Lisa Belville
missktlab1...@frontier.com
I'm great at multi-tasking. I can waste time, be unproductive, and 
procrastinate all at once.
- Original Message - 
From: "Candy Lowe" <candyrl...@gmail.com>

To: <viphone@googlegroups.com>
Sent: Friday, September 08, 2017 4:32 PM
Subject: Re: Latest Hulu Update


Lisa, I am so disappointed. I had updated the app but had not looked at it. 
It appears to be totally in accessible.
instead of having a Watch list you now have my stuff. Anything you tap on 
you can't read any of the results. I am really thinking about canceling it. 
I have had it for at least five years and had no problems up until now.
I hadn't used it for a while because I mainly use it with the new shows. 
Everything was re runs so I just was waiting until the new season. Oh well.


Sent from my iPhone

On Sep 8, 2017, at 12:55 PM, Lisa Belville <missktlab1...@frontier.com> 
wrote:


Hi, all.

I'm using an iPhone SE with iOS 10.3.3 and the latest version of Hulu 
issued Wednesday.  This is version 5.6.  Since updating this app I can't 
get past the first screen.  It tells me to swipe to get started, and then 
there are four pages which I can move to, but I can't get any additional 
info about the app or it's programming.  I've been a hulu subscriber for a 
while, and their recent offerings have been fine as far as accessibility 
goes.  I'm wondering if there's a workaround, such as turning VO off and 
tapping on something to get past this introductory screen.  I can't tell 
if there's something even on the screen, but I'm assuming there is 
something but VO can only read that small part of it.


TIA for the help/info.

Lisa



Lisa Belville
missktlab1...@frontier.com
I'm great at multi-tasking. I can waste time, be unproductive, and 
procrastinate all at once.

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Re: Latest Hulu Update

[Candy Lowe]

Lisa, I am so disappointed. I had updated the app but had not looked at it. It 
appears to be totally in accessible.
instead of having a Watch list you now have my stuff. Anything you tap on you 
can't read any of the results. I am really thinking about canceling it. I have 
had it for at least five years and had no problems up until now.
I hadn't used it for a while because I mainly use it with the new shows. 
Everything was re runs so I just was waiting until the new season. Oh well.

Sent from my iPhone

> On Sep 8, 2017, at 12:55 PM, Lisa Belville  wrote:
> 
> Hi, all.
> 
> I'm using an iPhone SE with iOS 10.3.3 and the latest version of Hulu issued 
> Wednesday.  This is version 5.6.  Since updating this app I can't get past 
> the first screen.  It tells me to swipe to get started, and then there are 
> four pages which I can move to, but I can't get any additional info about the 
> app or it's programming.  I've been a hulu subscriber for a while, and their 
> recent offerings have been fine as far as accessibility goes.  I'm wondering 
> if there's a workaround, such as turning VO off and tapping on something to 
> get past this introductory screen.  I can't tell if there's something even on 
> the screen, but I'm assuming there is something but VO can only read that 
> small part of it.
> 
> TIA for the help/info.
> 
> Lisa
> 
> 
> 
> Lisa Belville
> missktlab1...@frontier.com
> I'm great at multi-tasking. I can waste time, be unproductive, and 
> procrastinate all at once. 
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