Apple ID
For some reason, App Store/Software Update will not accept my Apple ID and password (which also are my iCloud ID and password - seems to be the standard thing) when I try to update/upgrade my software and system. It continually comes back with the incorrect Apple ID showing, one that is very similar but with a small error, and will not accept the password. This has lead, during the last several days, to my being compelled to reset my Apple ID and password numerous times. Each time it must be a new password that has not been used in the last twelve months. I am running out of options. Is there any way I can get Apple to accept the new settings? Each time I do reset it comes back with same old error ID. Getting very sick of this Cloud nonsense. Regards John Julie Thompson 14 McGlew Street Eden Hill WA 6054 08 92793524 0412 775 197 jetj...@optusnet.com.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Apple ID
Hi John, You need to Sign Out of your 'incorrect' Apple ID and then 'Sign In' with your correct Apple ID. Cheers, Ronni Sent from Ronni's iPad4 On 25 Oct 2014, at 2:22 pm, John Thompson jetj...@optusnet.com.au wrote: For some reason, App Store/Software Update will not accept my Apple ID and password (which also are my iCloud ID and password - seems to be the standard thing) when I try to update/upgrade my software and system. It continually comes back with the incorrect Apple ID showing, one that is very similar but with a small error, and will not accept the password. This has lead, during the last several days, to my being compelled to reset my Apple ID and password numerous times. Each time it must be a new password that has not been used in the last twelve months. I am running out of options. Is there any way I can get Apple to accept the new settings? Each time I do reset it comes back with same old error ID. Getting very sick of this Cloud nonsense. Regards John Julie Thompson 14 McGlew Street Eden Hill WA 6054 08 92793524 0412 775 197 jetj...@optusnet.com.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Apple ID
Hi Ronni, Thanks but I have attempted that several times. The problem occurs when I try to update/upgrade from the App Store. When I click on update, a screen pops up requesting I ‘Sign in to download from the App Store’. This screen as where the incorrect Apple ID is already inserted, greyed and uncorrectable appears. The error is a transposition of two characters in the first part of my Apple ID and no password is acceptable. When I innate the App Store or Software Update directly it accepts my correct ID until I attempt to actually update items. I am unsure how this error occurred, possibly my own finger troubles typing initially, but there is no record of the incorrect ID in my Keychain or anywhere else I can find on the computer. Until this issue is fixed, I can not update or upgrade. Regards John On 26 Oct 2014, at 6:55 am, Ronda Brown ro...@mac.com wrote: Hi John, You need to Sign Out of your 'incorrect' Apple ID and then 'Sign In' with your correct Apple ID. Cheers, Ronni Sent from Ronni's iPad4 On 25 Oct 2014, at 2:22 pm, John Thompson jetj...@optusnet.com.au wrote: For some reason, App Store/Software Update will not accept my Apple ID and password (which also are my iCloud ID and password - seems to be the standard thing) when I try to update/upgrade my software and system. It continually comes back with the incorrect Apple ID showing, one that is very similar but with a small error, and will not accept the password. This has lead, during the last several days, to my being compelled to reset my Apple ID and password numerous times. Each time it must be a new password that has not been used in the last twelve months. I am running out of options. Is there any way I can get Apple to accept the new settings? Each time I do reset it comes back with same old error ID. Getting very sick of this Cloud nonsense. Regards John Julie Thompson 14 McGlew Street Eden Hill WA 6054 08 92793524 0412 775 197 jetj...@optusnet.com.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Yosemite and system software
Ronni As for Macbook same as mine (except for size) MacBook Pro (Retina, 13-inch, Early 2013) He has signed in with Apple ID. Not sure about prompts to questions when he signed in. Can he re-do that somehow? The problems seem to be with most Apple programs, Mail and App store. Can't do anything in Safari I will try the library cache removal. (can't right now am sick) Thanks for the advice Cheers Rosemary Rosemary Spark PO Box 781 South Fremantle WA 6162 Australia Phone: + 61 8 94336609 Mobile: 0414268043 arkaysp...@gmail.com On 24 October 2014 15:44, Ronni Brown ro...@mac.com wrote: What are the details of your husband's MacBook? Are you sure that the MacBook is supported for Yosemite? After installing Yosemite did he respond to all the- Immediate Questions - Password Prompts - Optimization (which includes Spotlight re-indexing your disk)? Has he been able to sign in with his Apple ID? Safari - Might be a cookies, cache, or extensions, issue. From the Safari menu bar click Safari Preferences then select the Privacy tab. Click: Remove All Website Data Then delete the cache. Open a Finder window. From the Finder menu bar click Go Go to Folder Type or copy paste the following ~/Library/Caches/com.apple.Safari/Cache.db Click Go then move the Cache.db file to the Trash. Quit and relaunch Safari to test. If that doesn't help, troubleshoot Safari extensions. From the Safari menu bar click Safari Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test. If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall. Cheers, Ronni On 24 Oct 2014, at 12:34 pm, Rosemary Spark arkaysp...@gmail.com wrote: Sorry for taking over the network! My husband's Macbook has a problem with Safari and the App store. Upon opening Safari nothing works; the same with the App store. If re-starting Safari will work, then if closed and re-opened will stop working. Anybody come upon this and solved this? Cheers Rosemary Spark PO Box 781 South Fremantle WA 6162 Australia Phone: + 61 8 94336609 Mobile: 0414268043 arkaysp...@gmail.com -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Apple ID
Hi John, Ok, this sounds like you have purchased Apps using the 'Old' incorrect Apple ID at some time. This means apps are associated with your old Apple ID. If you have downloaded apps from the App Store using your 'Old' Apple ID you won’t be able to update using the new Apple ID. All apps are forever tied to the AppleID under which they were purchased. Go to the link below and follow the instructions and choose Forgot your Apple ID Fill in the information in the resulting page and Apple will find it for you and help you reset your password. http://support.apple.com/kb/ht5787 If not successful you might need to contact Apple Support to sort this out. The link to contact Apple Support is on the page above - Get Help contact Apple Support https://support.apple.com/kb/HT5699. Cheers, Ronni 13-inch MacBook Air (April 2014) 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz 8GB 1600MHz LPDDR3 SDRAM 512GB PCIe-based Flash Storage On 26 Oct 2014, at 8:48 am, John Thompson jetj...@optusnet.com.au wrote: Hi Ronni, Thanks but I have attempted that several times. The problem occurs when I try to update/upgrade from the App Store. When I click on update, a screen pops up requesting I ‘Sign in to download from the App Store’. This screen as where the incorrect Apple ID is already inserted, greyed and uncorrectable appears. The error is a transposition of two characters in the first part of my Apple ID and no password is acceptable. When I innate the App Store or Software Update directly it accepts my correct ID until I attempt to actually update items. I am unsure how this error occurred, possibly my own finger troubles typing initially, but there is no record of the incorrect ID in my Keychain or anywhere else I can find on the computer. Until this issue is fixed, I can not update or upgrade. Regards John On 26 Oct 2014, at 6:55 am, Ronda Brown ro...@mac.com mailto:ro...@mac.com wrote: Hi John, You need to Sign Out of your 'incorrect' Apple ID and then 'Sign In' with your correct Apple ID. Cheers, Ronni Sent from Ronni's iPad4 On 25 Oct 2014, at 2:22 pm, John Thompson jetj...@optusnet.com.au mailto:jetj...@optusnet.com.au wrote: For some reason, App Store/Software Update will not accept my Apple ID and password (which also are my iCloud ID and password - seems to be the standard thing) when I try to update/upgrade my software and system. It continually comes back with the incorrect Apple ID showing, one that is very similar but with a small error, and will not accept the password. This has lead, during the last several days, to my being compelled to reset my Apple ID and password numerous times. Each time it must be a new password that has not been used in the last twelve months. I am running out of options. Is there any way I can get Apple to accept the new settings? Each time I do reset it comes back with same old error ID. Getting very sick of this Cloud nonsense. Regards John Julie Thompson 14 McGlew Street Eden Hill WA 6054 08 92793524 0412 775 197 jetj...@optusnet.com.au mailto:jetj...@optusnet.com.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Apple ID
Thanks again Ronni, I have been down that track several times before but obviously, without great success. I will, as a last resort, try the contact Apple Support line and hope for the best. Regards John On 26 Oct 2014, at 9:22 am, Ronni Brown ro...@mac.com wrote: Hi John, Ok, this sounds like you have purchased Apps using the 'Old' incorrect Apple ID at some time. This means apps are associated with your old Apple ID. If you have downloaded apps from the App Store using your 'Old' Apple ID you won’t be able to update using the new Apple ID. All apps are forever tied to the AppleID under which they were purchased. Go to the link below and follow the instructions and choose Forgot your Apple ID Fill in the information in the resulting page and Apple will find it for you and help you reset your password. http://support.apple.com/kb/ht5787 If not successful you might need to contact Apple Support to sort this out. The link to contact Apple Support is on the page above - Get Help contact Apple Support. Cheers, Ronni 13-inch MacBook Air (April 2014) 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz 8GB 1600MHz LPDDR3 SDRAM 512GB PCIe-based Flash Storage On 26 Oct 2014, at 8:48 am, John Thompson jetj...@optusnet.com.au wrote: Hi Ronni, Thanks but I have attempted that several times. The problem occurs when I try to update/upgrade from the App Store. When I click on update, a screen pops up requesting I ‘Sign in to download from the App Store’. This screen as where the incorrect Apple ID is already inserted, greyed and uncorrectable appears. The error is a transposition of two characters in the first part of my Apple ID and no password is acceptable. When I innate the App Store or Software Update directly it accepts my correct ID until I attempt to actually update items. I am unsure how this error occurred, possibly my own finger troubles typing initially, but there is no record of the incorrect ID in my Keychain or anywhere else I can find on the computer. Until this issue is fixed, I can not update or upgrade. Regards John On 26 Oct 2014, at 6:55 am, Ronda Brown ro...@mac.com wrote: Hi John, You need to Sign Out of your 'incorrect' Apple ID and then 'Sign In' with your correct Apple ID. Cheers, Ronni Sent from Ronni's iPad4 On 25 Oct 2014, at 2:22 pm, John Thompson jetj...@optusnet.com.au wrote: For some reason, App Store/Software Update will not accept my Apple ID and password (which also are my iCloud ID and password - seems to be the standard thing) when I try to update/upgrade my software and system. It continually comes back with the incorrect Apple ID showing, one that is very similar but with a small error, and will not accept the password. This has lead, during the last several days, to my being compelled to reset my Apple ID and password numerous times. Each time it must be a new password that has not been used in the last twelve months. I am running out of options. Is there any way I can get Apple to accept the new settings? Each time I do reset it comes back with same old error ID. Getting very sick of this Cloud nonsense. Regards John Julie Thompson 14 McGlew Street Eden Hill WA 6054 08 92793524 0412 775 197 jetj...@optusnet.com.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug John Julie Thompson 14 McGlew Street Eden Hill WA 6054 08 92793524 0412 775 197 jetj...@optusnet.com.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Transient Alert Message
For several days I have received an Alert message box in the middle of the screen after waking the iMac from sleep. This fades away after a few seconds, before I can fully comprehend the message. (Similar to a Notification banner.) Can such messages be retrieved from a file somewhere? Or is there a setting for user control to close the message box? (Message was something like “server connections interrupted” and showed a “Data” disk. I assumed this was Time Machine / Time Capsule related. Today I shut everything down, then restored modem, TC, and iMac in sequence. No alert message appeared.) Regards, Alan Alan Smith Late 2012 iMac 27 Intel Quad Core i5 Fusion 3.2GHz 8G RAM - OSX 10.9.5 Late 2009 iMac 21.5 Intel Core 2 Duo 3.06GHz 12G RAM - OSX 10.9.5 iPhone5; iPad2; ATV2 -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
