Re: Mail quitting unexpectedly

[Marcus Harris]

Hi Philippe
You might like to buy the digital book Take Control of Apple Mail
https://www.takecontrolbooks.com/apple-mail/
Kind regards
Marcus 
Marcus Harris
Mobile +61417965618

 

> On 28 Aug 2020, at 1:08 pm, Philippe Chaperon  wrote:
> 
> Thank you Jewels, in fact only last night I got the same problem and had to 
> send my attachments in different emails! In desperation I have just installed 
> Outlook and will give it a try, reluctantly, and if it behaves then so be it!
> 
> Many thanks again, 
>  Cheers,
> 
> Philippe Chaperon
> Perth, Australie Occidentale
> 
> On 28 Aug 2020, at 11:03 am, Julie Bedford  wrote:
> 
> Hi Phillippe
> 
> Can’t help you, but thought I would mention that my Mac O/S Catalina - mail 
> often quits on me if for instance I am forwarding an email with a number of 
> attachments.  I have to make fresh emails and only attach say two attachments 
> in order to prevent mail from quitting.
> 
> Jewels
> 
>> On 28 Aug 2020, at 10:29 am, Philippe Chaperon  wrote:
>> 
>> Good morning dear WAMUG’gers, 
>> 
>> I have been having two problems with my, otherwise, trusty iMac and am 
>> hoping someone would have a suggestion for me.
>> 
>> Computer is: iMac 27” (mid 2010), MacOS 10.13.6 (High Sierra), 20GB RAM
>> 
>> 1. Mail application V11.5 (3445.9.6) would ‘quit unexpectedly’ whenever I 
>> try to copy part of a text on an email. Hence, if I highlight text and as 
>> soon as I do a ‘right-click’ Mail would quit. It would also quit 
>> unexpectedly (boy! do I love that expression) if I try to delete an 
>> attachment which I had incorrectly included, this problem is a random one. 
>> 
>> Not sure if this is relevant, but I notice that when Mail is launching  it 
>> somehow takes over the whole  computer, that is other applications do have 
>> problems to work as they should. Once Mail is launched, there is no further 
>> problem. Is that a sign of some deeper problems? 
>> 
>> 2. The ‘copy & paste’ feature seems to be broken on my system. I am not able 
>> to always copy URLs from Safari or Firefox and paste anywhere else. I used 
>> to be able to copy a URL and paste it in an email, but that does not work 
>> regularly. The process of 'copy and paste’ has become a hit-and-miss one.
>> I did look up for solutions on the Web and one of which was to delete a 
>> specific process listed in Activity Monitor, can’t remember the name of that 
>> process, but this did not work. 
>> 
>> If someone can suggest a solution this will be great. I am desperately 
>> trying not to use Outlook, which currently is my ‘Plan B’ solution!!
>> 
>> Many thanks & Best Regards,
>> 
>> 
>> Philippe Chaperon
>> 
>> "Being the richest man in the cemetery don't matter to me … saying we've 
>> done something wonderful … that's what matters."
>> Steve Jobs, 1955-2011
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
> 
> -- The WA Macintosh User Group Mailing List --
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Re: Mail quitting unexpectedly

[Philippe Chaperon]

Hi Marcus, 

Thanks for the good suggestion, will do. Who knows, I may not have to use 
Outlook... 

Have a nice and safe weekend everyone.

Philippe Chaperon

"Being the richest man in the cemetery don't matter to me … saying we've done 
something wonderful … that's what matters."
Steve Jobs, 1955-2011

On 28 Aug 2020, at 1:25 pm, Marcus Harris  wrote:

Hi Philippe
You might like to buy the digital book Take Control of Apple Mail
https://www.takecontrolbooks.com/apple-mail/ 

Kind regards
Marcus 
Marcus Harris
Mobile +61417965618

 

> On 28 Aug 2020, at 1:08 pm, Philippe Chaperon  wrote:
> 
> Thank you Jewels, in fact only last night I got the same problem and had to 
> send my attachments in different emails! In desperation I have just installed 
> Outlook and will give it a try, reluctantly, and if it behaves then so be it!
> 
> Many thanks again, 
>  Cheers,
> 
> Philippe Chaperon
> Perth, Australie Occidentale
> 
> On 28 Aug 2020, at 11:03 am, Julie Bedford  > wrote:
> 
> Hi Phillippe
> 
> Can’t help you, but thought I would mention that my Mac O/S Catalina - mail 
> often quits on me if for instance I am forwarding an email with a number of 
> attachments.  I have to make fresh emails and only attach say two attachments 
> in order to prevent mail from quitting.
> 
> Jewels
> 
>> On 28 Aug 2020, at 10:29 am, Philippe Chaperon > > wrote:
>> 
>> Good morning dear WAMUG’gers, 
>> 
>> I have been having two problems with my, otherwise, trusty iMac and am 
>> hoping someone would have a suggestion for me.
>> 
>> Computer is: iMac 27” (mid 2010), MacOS 10.13.6 (High Sierra), 20GB RAM
>> 
>> 1. Mail application V11.5 (3445.9.6) would ‘quit unexpectedly’ whenever I 
>> try to copy part of a text on an email. Hence, if I highlight text and as 
>> soon as I do a ‘right-click’ Mail would quit. It would also quit 
>> unexpectedly (boy! do I love that expression) if I try to delete an 
>> attachment which I had incorrectly included, this problem is a random one. 
>> 
>> Not sure if this is relevant, but I notice that when Mail is launching  it 
>> somehow takes over the whole  computer, that is other applications do have 
>> problems to work as they should. Once Mail is launched, there is no further 
>> problem. Is that a sign of some deeper problems? 
>> 
>> 2. The ‘copy & paste’ feature seems to be broken on my system. I am not able 
>> to always copy URLs from Safari or Firefox and paste anywhere else. I used 
>> to be able to copy a URL and paste it in an email, but that does not work 
>> regularly. The process of 'copy and paste’ has become a hit-and-miss one.
>> I did look up for solutions on the Web and one of which was to delete a 
>> specific process listed in Activity Monitor, can’t remember the name of that 
>> process, but this did not work. 
>> 
>> If someone can suggest a solution this will be great. I am desperately 
>> trying not to use Outlook, which currently is my ‘Plan B’ solution!!
>> 
>> Many thanks & Best Regards,
>> 
>> 
>> Philippe Chaperon
>> 
>> "Being the richest man in the cemetery don't matter to me … saying we've 
>> done something wonderful … that's what matters."
>> Steve Jobs, 1955-2011
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - > >
>> Guidelines - > >
>> Settings & Unsubscribe - 
>> > >
> 
> -- The WA Macintosh User Group Mailing List --
> Archives -  >
> Guidelines -  >
> Settings & Unsubscribe - 
>  >
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
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Guidelines - 
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Re: Mail quitting unexpectedly

[Julie Bedford]

> Hi Philippe,

Yes, exactly what I have to do.  I would mention, I also have an iMac running 
on Mojave and do not have this problem.  Very odd.

Probably nothing to do with it, but the problematic Mac uses POP email, whereas 
the iMac uses iMAP.

Cheers
Jewels

>> On 28 Aug 2020, at 1:08 pm, Philippe Chaperon  wrote:
>> 
>> Thank you Jewels, in fact only last night I got the same problem and had to 
>> send my attachments in different emails! In desperation I have just 
>> installed Outlook and will give it a try, reluctantly, and if it behaves 
>> then so be it!
>> 
>> Many thanks again, 
>>  Cheers,
>> 
>> Philippe Chaperon
>> Perth, Australie Occidentale
>> 
>> On 28 Aug 2020, at 11:03 am, Julie Bedford > > wrote:
>> 
>> Hi Phillippe
>> 
>> Can’t help you, but thought I would mention that my Mac O/S Catalina - mail 
>> often quits on me if for instance I am forwarding an email with a number of 
>> attachments.  I have to make fresh emails and only attach say two 
>> attachments in order to prevent mail from quitting.
>> 
>> Jewels
>> 
>>> On 28 Aug 2020, at 10:29 am, Philippe Chaperon >> > wrote:
>>> 
>>> Good morning dear WAMUG’gers, 
>>> 
>>> I have been having two problems with my, otherwise, trusty iMac and am 
>>> hoping someone would have a suggestion for me.
>>> 
>>> Computer is: iMac 27” (mid 2010), MacOS 10.13.6 (High Sierra), 20GB RAM
>>> 
>>> 1. Mail application V11.5 (3445.9.6) would ‘quit unexpectedly’ whenever I 
>>> try to copy part of a text on an email. Hence, if I highlight text and as 
>>> soon as I do a ‘right-click’ Mail would quit. It would also quit 
>>> unexpectedly (boy! do I love that expression) if I try to delete an 
>>> attachment which I had incorrectly included, this problem is a random one. 
>>> 
>>> Not sure if this is relevant, but I notice that when Mail is launching  it 
>>> somehow takes over the whole  computer, that is other applications do have 
>>> problems to work as they should. Once Mail is launched, there is no further 
>>> problem. Is that a sign of some deeper problems? 
>>> 
>>> 2. The ‘copy & paste’ feature seems to be broken on my system. I am not 
>>> able to always copy URLs from Safari or Firefox and paste anywhere else. I 
>>> used to be able to copy a URL and paste it in an email, but that does not 
>>> work regularly. The process of 'copy and paste’ has become a hit-and-miss 
>>> one.
>>> I did look up for solutions on the Web and one of which was to delete a 
>>> specific process listed in Activity Monitor, can’t remember the name of 
>>> that process, but this did not work. 
>>> 
>>> If someone can suggest a solution this will be great. I am desperately 
>>> trying not to use Outlook, which currently is my ‘Plan B’ solution!!
>>> 
>>> Many thanks & Best Regards,
>>> 
>>> 
>>> Philippe Chaperon
>>> 
>>> "Being the richest man in the cemetery don't matter to me … saying we've 
>>> done something wonderful … that's what matters."
>>> Steve Jobs, 1955-2011
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - >> >
>>> Guidelines - >> >
>>> Settings & Unsubscribe - 
>>> >> >
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - > >
>> Guidelines - > >
>> Settings & Unsubscribe - 
>> > >
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

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Re: Mail quitting unexpectedly

[Philippe Chaperon]

Thank you Jewels, in fact only last night I got the same problem and had to 
send my attachments in different emails! In desperation I have just installed 
Outlook and will give it a try, reluctantly, and if it behaves then so be it!

Many thanks again, 
 Cheers,

Philippe Chaperon
Perth, Australie Occidentale

On 28 Aug 2020, at 11:03 am, Julie Bedford  wrote:

Hi Phillippe

Can’t help you, but thought I would mention that my Mac O/S Catalina - mail 
often quits on me if for instance I am forwarding an email with a number of 
attachments.  I have to make fresh emails and only attach say two attachments 
in order to prevent mail from quitting.

Jewels

> On 28 Aug 2020, at 10:29 am, Philippe Chaperon  > wrote:
> 
> Good morning dear WAMUG’gers, 
> 
> I have been having two problems with my, otherwise, trusty iMac and am hoping 
> someone would have a suggestion for me.
> 
> Computer is: iMac 27” (mid 2010), MacOS 10.13.6 (High Sierra), 20GB RAM
> 
> 1. Mail application V11.5 (3445.9.6) would ‘quit unexpectedly’ whenever I try 
> to copy part of a text on an email. Hence, if I highlight text and as soon as 
> I do a ‘right-click’ Mail would quit. It would also quit unexpectedly (boy! 
> do I love that expression) if I try to delete an attachment which I had 
> incorrectly included, this problem is a random one. 
> 
> Not sure if this is relevant, but I notice that when Mail is launching  it 
> somehow takes over the whole  computer, that is other applications do have 
> problems to work as they should. Once Mail is launched, there is no further 
> problem. Is that a sign of some deeper problems? 
> 
> 2. The ‘copy & paste’ feature seems to be broken on my system. I am not able 
> to always copy URLs from Safari or Firefox and paste anywhere else. I used to 
> be able to copy a URL and paste it in an email, but that does not work 
> regularly. The process of 'copy and paste’ has become a hit-and-miss one.
> I did look up for solutions on the Web and one of which was to delete a 
> specific process listed in Activity Monitor, can’t remember the name of that 
> process, but this did not work. 
> 
> If someone can suggest a solution this will be great. I am desperately trying 
> not to use Outlook, which currently is my ‘Plan B’ solution!!
> 
> Many thanks & Best Regards,
> 
> 
> Philippe Chaperon
> 
> "Being the richest man in the cemetery don't matter to me … saying we've done 
> something wonderful … that's what matters."
> Steve Jobs, 1955-2011
> 
> -- The WA Macintosh User Group Mailing List --
> Archives -  >
> Guidelines -  >
> Settings & Unsubscribe - 
>  >

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

-- The WA Macintosh User Group Mailing List --
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Guidelines - 
Settings & Unsubscribe - 

Re: Mail quitting unexpectedly

[Julie Bedford]

Hi Phillippe

Can’t help you, but thought I would mention that my Mac O/S Catalina - mail 
often quits on me if for instance I am forwarding an email with a number of 
attachments.  I have to make fresh emails and only attach say two attachments 
in order to prevent mail from quitting.

Jewels

> On 28 Aug 2020, at 10:29 am, Philippe Chaperon  wrote:
> 
> Good morning dear WAMUG’gers, 
> 
> I have been having two problems with my, otherwise, trusty iMac and am hoping 
> someone would have a suggestion for me.
> 
> Computer is: iMac 27” (mid 2010), MacOS 10.13.6 (High Sierra), 20GB RAM
> 
> 1. Mail application V11.5 (3445.9.6) would ‘quit unexpectedly’ whenever I try 
> to copy part of a text on an email. Hence, if I highlight text and as soon as 
> I do a ‘right-click’ Mail would quit. It would also quit unexpectedly (boy! 
> do I love that expression) if I try to delete an attachment which I had 
> incorrectly included, this problem is a random one. 
> 
> Not sure if this is relevant, but I notice that when Mail is launching  it 
> somehow takes over the whole  computer, that is other applications do have 
> problems to work as they should. Once Mail is launched, there is no further 
> problem. Is that a sign of some deeper problems? 
> 
> 2. The ‘copy & paste’ feature seems to be broken on my system. I am not able 
> to always copy URLs from Safari or Firefox and paste anywhere else. I used to 
> be able to copy a URL and paste it in an email, but that does not work 
> regularly. The process of 'copy and paste’ has become a hit-and-miss one.
> I did look up for solutions on the Web and one of which was to delete a 
> specific process listed in Activity Monitor, can’t remember the name of that 
> process, but this did not work. 
> 
> If someone can suggest a solution this will be great. I am desperately trying 
> not to use Outlook, which currently is my ‘Plan B’ solution!!
> 
> Many thanks & Best Regards,
> 
> 
> Philippe Chaperon
> 
> "Being the richest man in the cemetery don't matter to me … saying we've done 
> something wonderful … that's what matters."
> Steve Jobs, 1955-2011
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: MAIL BOX

[Julie Bedford]

 mixing POP 
> and IMAP access across different computers however changing from POP to IMAP 
> need not be "rather laborious and difficult." provided one has a clear plan 
> of action. I will give you a few thoughts based on my own experience. I 
> actually use MS Outlook as my email client rather than OSX Mail - so some 
> details/procedures may be slightly different, but the principles are the same.
> 
> • In your email client you do not "change" an account from POP to IMAP, 
> you create a new IMAP account and then delete the old POP account.
> • If you use email "rules" to sort and organise your email (I have 
> multiple email accounts and use rules a lot) be aware that your old POP rules 
> will no longer work if/when the POP account is deleted. You can set-up new 
> IMAP client rules - but they will only be effective when the computer that 
> the rules are set-up on is accessing the email server. The other option is to 
> set-up Server rules - which work on the emails as they arrive at the server, 
> irrespective of whether any computer client is actually accessing the 
> account. This way you do not need to worry about setting up the same client 
> rules on different computers.
> * Deleting the POP account can result in the loss of emails associated 
> with that account - that is emails which have been downloaded to your 
> computer and are no longer on the server - so you need to ensure that you 
> have already filed or otherwise saved these emails beforehand.
> • You can actually have both an IMAP account and a POP account 
> simultaneously accessing the mail server - though, for obvious reasons, this 
> would not be a normal setup!
> • As an interim measure, I found that having both IMAP account and a POP 
> account simultaneously active in the email client could be a convenient 
> changeover strategy - eg:
> 1)You already have the POP account setup and emails stored "on my 
> computer" - temporarily change the account settings to "leave a copy of each 
> message on the server" and "Delete copies from the server - Never"  and 
> disable the automatic send and receive schedule - this has effectively 
> disabled the POP account without deleting it. You should probably ensure that 
> this has been done on all devices set-up with POP accounts
> 2)Set-up a new IMAP account to access the same email account. Set-up all 
> your folders/filing on the email server using this IMAP account. You could 
> also set-up server rules at this point.
> 3)Work through all your "on my computer" emails to ensure they are 
> suitably filed/archived - eg to your new IMAP folders.
> 4)When you are happy that your new IMAP account is working fine and all 
> your emails have been suitably filed/archived, you can delete the POP account 
> from your email client.
> 5)If you have any old POP email rules you can now delete these as they 
> are no longer effective.
> 
> You mention that you have a good email backup software - Mailer Archiver X - 
> so I suppose you could omit step 3 and instead use your email archive to 
> retrieve any emails removed when you delete the POP account - whatever works 
> best for you and your way of thinking/working - we are all different here!!
> 
> Just my thoughts. HTH
> 
> 
> Cheers
> 
> 
> Neil
> -- 
> Neil R. Houghton
> Albany, Western Australia
> Tel: +61 8 9841 6063
> Email: n...@possumology.com
> 
> 
> -Original Message-
> From:  on behalf of Julie 
> Bedford 
> Reply-To: WAMUG 
> Date: Wednesday, 20 November 2019 at 23:58
> To: WAMUG 
> Subject: Re: MAIL BOX
> 
>Hi Neil,
> 
>Thanks for your reply Neil.  Yes, I’ve come to the same conclusion in 
> regards to having POP and IMAP on the same network.  On checking, it appears 
> to change an IMAP to a POP account is rather laborious and difficult.  I’ve 
> always used the POP and prefer this option, as I look upon the IMAP to be 
> similar to a Cloud storage system.  Now that I have a better understanding of 
> these, I am sure I’ll survive until I manage to purchase the new MacPro and 
> then decide what to do.  I do understand what Daniel says though and can see 
> why most prefer this option.  
> 
>I checked my quota on the iinet website earlier and I’m over 1900mb of 
> 1000mb.  A bit of a mystery as I do not have that many stored on the server.  
> After speaking with iinet, they think their server is having problems and 
> should be able to clean out my mail tomorrow.  A friend today had a look at 
> my system and changed the outgoing port, which actually returned to it’s 
> original number but the good thing is, my email is now working ?  I have no 
&g

Re: MAIL BOX

[Neil Houghton]

mails which have been downloaded to your computer 
and are no longer on the server - so you need to ensure that you have already 
filed or otherwise saved these emails beforehand.
•   You can actually have both an IMAP account and a POP account 
simultaneously accessing the mail server - though, for obvious reasons, this 
would not be a normal setup!
•   As an interim measure, I found that having both IMAP account and a POP 
account simultaneously active in the email client could be a convenient 
changeover strategy - eg:
1)  You already have the POP account setup and emails stored "on my 
computer" - temporarily change the account settings to "leave a copy of each 
message on the server" and "Delete copies from the server - Never"  and disable 
the automatic send and receive schedule - this has effectively disabled the POP 
account without deleting it. You should probably ensure that this has been done 
on all devices set-up with POP accounts
2)  Set-up a new IMAP account to access the same email account. Set-up all 
your folders/filing on the email server using this IMAP account. You could also 
set-up server rules at this point.
3)  Work through all your "on my computer" emails to ensure they are 
suitably filed/archived - eg to your new IMAP folders.
4)  When you are happy that your new IMAP account is working fine and all 
your emails have been suitably filed/archived, you can delete the POP account 
from your email client.
5)  If you have any old POP email rules you can now delete these as they 
are no longer effective.

You mention that you have a good email backup software - Mailer Archiver X - so 
I suppose you could omit step 3 and instead use your email archive to retrieve 
any emails removed when you delete the POP account - whatever works best for 
you and your way of thinking/working - we are all different here!!

Just my thoughts. HTH


Cheers


Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com


-Original Message-
From:  on behalf of Julie 
Bedford 
Reply-To: WAMUG 
Date: Wednesday, 20 November 2019 at 23:58
To: WAMUG 
Subject: Re: MAIL BOX

Hi Neil,

Thanks for your reply Neil.  Yes, I’ve come to the same conclusion in 
regards to having POP and IMAP on the same network.  On checking, it appears to 
change an IMAP to a POP account is rather laborious and difficult.  I’ve always 
used the POP and prefer this option, as I look upon the IMAP to be similar to a 
Cloud storage system.  Now that I have a better understanding of these, I am 
sure I’ll survive until I manage to purchase the new MacPro and then decide 
what to do.  I do understand what Daniel says though and can see why most 
prefer this option.  

I checked my quota on the iinet website earlier and I’m over 1900mb of 
1000mb.  A bit of a mystery as I do not have that many stored on the server.  
After speaking with iinet, they think their server is having problems and 
should be able to clean out my mail tomorrow.  A friend today had a look at my 
system and changed the outgoing port, which actually returned to it’s original 
number but the good thing is, my email is now working ?  I have no answers for 
this miraculous recovery :)  The only out of the ordinary thing I did in my 
mail recently was to delete about 1gb worth of emails, but that really should 
not have affected the mail set up or loading up my iinet quota.

Yes, I understand your reasoning behind obtaining personal domains, I had 
thought of the doing the same in the past.  Everything was so much cheaper back 
then, but of course now it is not the case.  I do have a good email backup 
software - Mailer Archiver X - so I guess I could use that to fall back on if 
all else fails.

If nothing else, I’ve learnt from this exercise.

Thanks again Neil

Jewels
> On 20 Nov 2019, at 5:46 PM, Neil Houghton  wrote:
> 
> Hi Jewels,
> 
> I think that, as Daniel says, your basic problem is down to accessing 
this email account via POP on one computer and via IMAP on the other. You CAN 
do this (as you are) but, to avoid losing emails, you really need to have a 
strategy that considers where/how the emails are stored and if/when they get 
downloaded and/or deleted from the server.
> 
> As Daniel says, the simplest and cleanest email setup nowadays is just to 
use IMAP on all machines and have all your messages organised in folders on the 
server - that way your emails and folder organisation looks the same whatever 
device you use to access your email.
> 
> The main problem with this approach is if you save a lot of emails and 
your email provider has quotas on email storage which you exceed at some point.
> 
> I guess I am well familiar with this since, back in the day, I purchased 
personal domains for my wife & I so that we could

Re: MAIL

[Julie Bedford]

Hi Daniel,
Apologies for my late response, have been working all day until late this 
evening.
Yes, I would say you are definitely correct about the two protocols.  There was 
one comment on the net that said not to use them together as one would hit 
problems.  Rather than make any changes to these protocols at the moment, I 
will hang on until I get my new MacPro, whenever they become available and will 
probably have the two machines set up as POP.  I do appreciate you favouring 
the IMAP though and its advantages.

In regards to the Outgoing Mail Server, I now realise I should have gone into 
the Outgoing Mail Server box and edited the SMTP server list, as this is the 
only way I can get to the password etc.  A friend came around this evening and 
checked this. The password and other settings were where you said they should 
have been.  He did change the port number though, but later discovered it had 
reverted back to its original number.  However, it got me back on line with 
sending out emails.  Neither of us have any explanation for this.  I also 
called iinet as the server was saying I was over my quota - which is only 
1000mbs.  I was told the server was not functioning correctly which was why it 
would not release the deletions I had made.  It should be running okay 
tomorrow.  Who knows !

Many thanks for giving me a hand on this one.  I can say I have learnt a lot 
from this experience, mainly thanks to yourself and will keep your emails as a 
reference in case I need in the future (let’s hope not though)

Sincere thanks again

Jewels

> On 20 Nov 2019, at 1:00 AM, Daniel Kerr  wrote:
> 
> Hi Jewels
> 
> OK,..so part of your mail issue could be related to one computer using POP 
> and the other using IMAP. As they’re both different “protocols”. So if the 
> POP3 one is “downloading” or removing from the server,..then it will be 
> affecting the IMAP one. You really want them using the same protocol. - ie 
> both POP3 or both IMAP.
> It depends on how you want to use Mail really…..
> 
> In regards to the settings. Where you went to Outoing Mail Server and then 
> clicked Advanced tab. On the left of that, should be “Server Settings” tab.
> Click on that, and you want to make sure that both Username and password are 
> filled in.
> It should read.
> Username - jew...@iinet.net.au
> Password - your password
> Host Name - mail.iinet.net.au
> Authentication set to “Password” (or if using iinet as your ISP, you can set 
> this to None).
> 
> I generally have “Automatically manage connection Settings unticked” and the 
> allow insecure authentication also unticked.
> 
> Kind regards
> Daniel
> 
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web:   
> 
> 
> **For everything Apple**
> 
> NOTE: Any information provided in this email may be my personal opinion and 
> as such should be taken accordingly, and may not be the views of MacWizardry. 
> Any information provided does not offer or warrant any form of warranty or 
> accept liability. It would be appreciated that if any information in this 
> email is to be disseminated, distributed or copied, that permission by the 
> author be requested. 
> 
>> On 20 Nov 2019, at 12:45 am, Julie Bedford  wrote:
>> 
>> Hi Daniel,
>> 
>> 
>> Thanks for the instructions.
>> 
>> Okay, Right hand side hit on the jew...@iinet.net.au address, now on the 
>> right hand side I have showing :
>> 
>> 
>> Account Type POP (on my networked iMac it is IMAP)
>> 
>> Then my alias
>> 
>> Email address:  jew...@iinet.net.au
>> 
>> Full nameJulie etc
>> 
>> Incoming Mail Server - mail.iinet.net.au (which is shadowed)
>> 
>> User Name: jew...@iinet.net.au
>> 
>> Password - filled in
>> 
>> Outgoing Mail Server (SMTP) - mail.iinet.net.au
>> 
>> TLS Certificate - ‘None’
>> 
>> 
>> Under “Advanced” tab
>> 
>> I have the Port showing and underneath that -
>> 
>> Authentication - Password
>> 
>> Then a box unticked “allow insecure authentication”
>> 
>> 
>> Hope this make sense
>> 
>> 
>> Jewels
>> 
>> 
>>> On 20 Nov 2019, at 12:27 am, Daniel Kerr  wrote:
>>> 
>>> Hi Julie
>>> 
>>> Most emails sent if you’re on the same server shouldn’t need authentication 
>>> (ie if you’re sending iinet emails on the iinet server). However, if you’re 
>>> sending emails on a different network connection (or travel on different 
>>> wireless connections that use different internet/ISPs) then authentication 
>>> is needed (eg using iinet email but say on a Telstra or Optus network).
>>> This setting can be found in - 
>>> 
>>> Mail = Preferences - Accounts - click on email account on left hand side. 
>>> On right hand side, go to Server Settings.
>>> Look under Outgoing Mail Server (SMTP). You’ll see “Host Name”, which is a 
>>> drown menu (if you have set ti automatically manage connection settings 
>>> this can be slightly different).
>>> Go to Edit SMTP Server List (or you’ll want the follow details near where 
>>> it says “host name”.)
>>> 

Re: MAIL BOX

[Julie Bedford]

d then set-up your various accounts and devices so 
> that they all play nice together.
> 
> 
> HTH
> 
> 
> Cheers
> 
> 
> Neil
> -- 
> Neil R. Houghton
> Albany, Western Australia
> Tel: +61 8 9841 6063
> Email: n...@possumology.com
> 
> 
> -Original Message-
> From:  on behalf of Julie 
> Bedford 
> Reply-To: WAMUG 
> Date: Wednesday, 20 November 2019 at 01:07
> To: WAMUG 
> Subject: Re: MAIL BOX
> 
>Hi Daniel,
> 
>The way you described your mail set up with filing emails, is pretty much 
> the same way (if  not so intricate) as the way I do mine, but only with 
> selected emails and the rest I leave in the In Box to refer back to when I 
> need to.  I sometimes need to refer back to say 2010 - so I know where you 
> are coming from.  
> 
>After reading your email, perhaps the problem is that I upgraded my iMac a 
> while ago to Majove, in order to follow MYOB requirements, but left the 
> networked MacPro with ElCapitan (can’t upgrade as you know as MacPro is now 
> too old).  So the Mail will be different.  Could this be the problems?  These 
> are the only two devices I use. I haven’t any smart boxes, folders or rules 
> either.  On the iinet server, I have it set to delete after one month, but I 
> am sure that wouldn’t be interfering with my iMac, as it never has done in 
> the past with the MacPro.  
> 
>I have just gone onto the iinet web server and it does say I’ve exceeded 
> my quota.  So assume I need to delete from the server some emails ! It’s 
> getting late and will have to sort out tomorrow.
> 
>Cheers
>Jewels
> 
> 
>> On 20 Nov 2019, at 12:46 am, Daniel Kerr  wrote:
>> 
>> Hi Julie
>> 
>> When you create a new folder in Mail, you can choose to create it on the 
>> “IMAP” selection (eg at iinet), or “On My Mac”. 
>> Eg, go to the Mailbox menu and choose “new Mailbox”. You’ll see a drop down 
>> menu, and the “Location” you want to have this set to “On My Mac”. (It 
>> doesn’t mean it’s stored as a folder on the actual hard drive you can see 
>> (well, it kinda is,..but it’s hidden,..but for this lets pretend we don’t 
>> see it)….
>> So in Apple Mail down the left hand side where the Mailboxes are, you’ll see 
>> a header called “On My Mac”. This is where all your stored emails will show. 
>> You can then have sub folders in these as well.
>> For example. I have On My Mac. Then under that I have a folder called 
>> MacWizardry. Inside that I have a folder called Customers. Inside that are 
>> two folders one called A;L and one called M-Z. And then inside those folders 
>> are my regular clients I see all the time. I then have a “non standard” 
>> folder called OC 2019, OC 2018, OC 2017 etc. Inside these folders I store 
>> all my In’s and outs emails. I can go back 19 years of emails for any one 
>> person. All stored locally on my computer and not on my server. So I can 
>> look up any emails I want at any time.
>> And you can then have many many folders for different things. (My example is 
>> just a few folders, but I have lots and lots more. Folders and then sub 
>> folders inside those.
>> I move messages out of my inbox and sent mailboxes once I’ve dealt with the 
>> emails and want to save them.
>> As an example I have main folder called Computers and then one of the 
>> subfolders are all my WAMUG emails. Inside that one folder alone is 61,500 
>> odd wamug emails. I can quickly look up any old email I want to that folder 
>> alone).
>> So my Inbox and Sent items are pretty much empty. Bar any I want to save to 
>> follow up for the day or week. Anything else is filed away on my “main 
>> computer” My other devices are just “slaves”. I answer emails from them, but 
>> file away on just one computer only.
>> 
>> But that can help store away emails.
>> 
>> Back to your deleting emails.
>> I’m assuming you have other devices collecting email as well? Are they all 
>> set to IMAP for the same email as well? Are you deleting from other devices?
>> As Mail itself doesn’t really have a “delete from Inbox” setting. It does 
>> for Trash…but it doesn’t for anything else. So without knowing or seeing all 
>> of the setup, it’s a bit hard to give a full answer unfortunately. As if all 
>> using IMAP, then they *should* all be saved in the Inbox. It’s only the 
>> Trash folder that deletes after a week/month etc is a setting for.
>> So in theory it shouldn’t be doing it from the Inbox.
>> Do you have any “Smart Mailboxes” or “Smart folders” or “Rules” or anything 
>> like that set up? As they’re the only thing I can think t

Re: MAIL BOX

[Neil Houghton]

Hi Jewels,

I think that, as Daniel says, your basic problem is down to accessing this 
email account via POP on one computer and via IMAP on the other. You CAN do 
this (as you are) but, to avoid losing emails, you really need to have a 
strategy that considers where/how the emails are stored and if/when they get 
downloaded and/or deleted from the server.

As Daniel says, the simplest and cleanest email setup nowadays is just to use 
IMAP on all machines and have all your messages organised in folders on the 
server - that way your emails and folder organisation looks the same whatever 
device you use to access your email.

The main problem with this approach is if you save a lot of emails and your 
email provider has quotas on email storage which you exceed at some point.

I guess I am well familiar with this since, back in the day, I purchased 
personal domains for my wife & I so that we could have our own email addresses 
- without having to worry about losing our email addresses if/when we changed 
ISPs and, since we were only using these for emails rather than setting up 
websites, I just went with a free web hosting account.

Now, I have to say that the set-up works fine and does all we wanted EXCEPT 
that our storage & bandwidth quotas are very low ( I'm not complaining - we pay 
$0 for this!). My original strategy was to set-up all accounts as POP on all 
machines then designate our primary personal computers to download from the 
server and all secondary devices to leave on the server. That allowed us to 
check for new emails on any device but save and store them on our primary 
computers. This worked OK provided our personal computers downloaded frequently 
enough to keep the server relatively empty.

But, as emails became larger, and there were lots more of them, and we took 
longer holidays with our laptop leaving our primary computers switched off at 
home - it became harder to manage and to stop our meagre server allowance 
causing everything to grind to a halt whilst we were overseas.

The best solution FOR US will be to cough up for paid hosting which will give 
us enough storage and bandwidth to set-up all the accounts as IMAP - however, I 
still haven't got round to that yet!

My interim solution - which works fine but involves a little more organisation 
on my part - when I took out an Office 365 subscription I got 1TB of MS 
OneDrive cloud storage which gives me plenty of email storage so I set-up an 
outlook.com email account, accessed only by IMAP, and set-up my email folder 
organisation on that. Emails to my personal account that I want to keep are 
moved to these folders and can then be deleted from the server on my personal 
domain to keep me below the quota.

As you will have now realised, there are many different ways to manage your 
emails and keeps the ones you need whilst not clogging up your quota-limited 
server. The important thing is to come up with a clear plan that suits your 
personal wants/needs and then set-up your various accounts and devices so that 
they all play nice together.


HTH


Cheers


Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com


-Original Message-
From:  on behalf of Julie 
Bedford 
Reply-To: WAMUG 
Date: Wednesday, 20 November 2019 at 01:07
To: WAMUG 
Subject: Re: MAIL BOX

Hi Daniel,

The way you described your mail set up with filing emails, is pretty much 
the same way (if  not so intricate) as the way I do mine, but only with 
selected emails and the rest I leave in the In Box to refer back to when I need 
to.  I sometimes need to refer back to say 2010 - so I know where you are 
coming from.  

After reading your email, perhaps the problem is that I upgraded my iMac a 
while ago to Majove, in order to follow MYOB requirements, but left the 
networked MacPro with ElCapitan (can’t upgrade as you know as MacPro is now too 
old).  So the Mail will be different.  Could this be the problems?  These are 
the only two devices I use. I haven’t any smart boxes, folders or rules either. 
 On the iinet server, I have it set to delete after one month, but I am sure 
that wouldn’t be interfering with my iMac, as it never has done in the past 
with the MacPro.  

I have just gone onto the iinet web server and it does say I’ve exceeded my 
quota.  So assume I need to delete from the server some emails ! It’s getting 
late and will have to sort out tomorrow.

Cheers
Jewels


> On 20 Nov 2019, at 12:46 am, Daniel Kerr  
wrote:
> 
> Hi Julie
> 
> When you create a new folder in Mail, you can choose to create it on the 
“IMAP” selection (eg at iinet), or “On My Mac”. 
> Eg, go to the Mailbox menu and choose “new Mailbox”. You’ll see a drop 
down menu, and the “Location” you want to have this set to “On My Mac”. (It 
doesn’t mean it’s stored as a folder on the actual hard drive you can see 
(well, it 

Re: MAIL BOX

[Stephen Chape]

Sorry about my earlier reply Jewels.
I assumed your emails were downloaded to Mail on your Mac.
I did not realise you were viewing them on your ISP’s server via webmail.

So it seems that your ISP has control over your emails.
Because they are with them rather than on your Mac.

I have always downloaded my emails and only ever used webmail when away from 
home.

> On 20 Nov 2019, at 1:18 am, Daniel Kerr  wrote:
> 
> Hi Jewels
> 
> Even if you move them off the Inbox, you can still reference them back. 
> My inbox is pretty much empty…..well at this point in time it is completely 
> empty as I’ve done all the days emails and filed it all away,..to start 
> afresh tomorrow. (And I know it annoys Ronni when I say my Inbox is 
> zero,….lol….). But I can still go back and search for every single email 
> right back to whenever I want,…and it will search all folders regardless of 
> where I stored emails to.
> 
> And yes, if you have them being set to delete from the server,…this will be 
> affecting IMAP. Once you delete emails from the inbox at the server,…it 
> deletes them out of IMAP folders. POP3 is completely different. So you really 
> want them out of your Inbox (and off the server,…stored locally). This will 
> then free up space on your iinet server,…and not have the delete issue.
> This link to understanding how IMAP and POP works may help - 
> https://www.name.com/support/articles/205935497-Understanding-the-difference-between-POP-and-IMAP
> https://www.hostinger.com/tutorials/email/pop3-imap-smtp-protocols-explained-ports
> 
> 
> But if you’ve reached your iinet server,…and you have it set to delete after 
> month at iinet,…then that is why it’s deleting from your Inbox. As that is 
> how IMAp works.
> 
> Kind regards
> Daniel
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web:   
> 
> 
> **For everything Apple**
> 
> 
> NOTE: Any information provided in this email may be my personal opinion and 
> as such should be taken accordingly, and may not be the views of MacWizardry. 
> Any information provided does not offer or warrant any form of warranty or 
> accept liability. It would be appreciated that if any information in this 
> email is to be disseminated, distributed or copied, that permission by the 
> author be requested. 
> 
>> On 20 Nov 2019, at 1:07 am, Julie Bedford  wrote:
>> 
>> Hi Daniel,
>> 
>> The way you described your mail set up with filing emails, is pretty much 
>> the same way (if  not so intricate) as the way I do mine, but only with 
>> selected emails and the rest I leave in the In Box to refer back to when I 
>> need to.  I sometimes need to refer back to say 2010 - so I know where you 
>> are coming from.  
>> 
>> After reading your email, perhaps the problem is that I upgraded my iMac a 
>> while ago to Majove, in order to follow MYOB requirements, but left the 
>> networked MacPro with ElCapitan (can’t upgrade as you know as MacPro is now 
>> too old).  So the Mail will be different.  Could this be the problems?  
>> These are the only two devices I use. I haven’t any smart boxes, folders or 
>> rules either.  On the iinet server, I have it set to delete after one month, 
>> but I am sure that wouldn’t be interfering with my iMac, as it never has 
>> done in the past with the MacPro.  
>> 
>> I have just gone onto the iinet web server and it does say I’ve exceeded my 
>> quota.  So assume I need to delete from the server some emails ! It’s 
>> getting late and will have to sort out tomorrow.
>> 
>> Cheers
>> Jewels
>> 
>> 
>>> On 20 Nov 2019, at 12:46 am, Daniel Kerr  wrote:
>>> 
>>> Hi Julie
>>> 
>>> When you create a new folder in Mail, you can choose to create it on the 
>>> “IMAP” selection (eg at iinet), or “On My Mac”. 
>>> Eg, go to the Mailbox menu and choose “new Mailbox”. You’ll see a drop down 
>>> menu, and the “Location” you want to have this set to “On My Mac”. (It 
>>> doesn’t mean it’s stored as a folder on the actual hard drive you can see 
>>> (well, it kinda is,..but it’s hidden,..but for this lets pretend we don’t 
>>> see it)….
>>> So in Apple Mail down the left hand side where the Mailboxes are, you’ll 
>>> see a header called “On My Mac”. This is where all your stored emails will 
>>> show. You can then have sub folders in these as well.
>>> For example. I have On My Mac. Then under that I have a folder called 
>>> MacWizardry. Inside that I have a folder called Customers. Inside that are 
>>> two folders one called A;L and one called M-Z. And then inside those 
>>> folders are my regular clients I see all the time. I then have a “non 
>>> standard” folder called OC 2019, OC 2018, OC 2017 etc. Inside these folders 
>>> I store all my In’s and outs emails. I can go back 19 years of emails for 
>>> any one person. All stored locally on my computer and not on my server. So 
>>> I can look up any emails I want at any time.
>>> And you can then have many many folders for different things. (My 

Re: MAIL BOX

[Daniel Kerr]

Hi Jewels

Even if you move them off the Inbox, you can still reference them back. 
My inbox is pretty much empty…..well at this point in time it is completely 
empty as I’ve done all the days emails and filed it all away,..to start afresh 
tomorrow. (And I know it annoys Ronni when I say my Inbox is zero,….lol….). But 
I can still go back and search for every single email right back to whenever I 
want,…and it will search all folders regardless of where I stored emails to.

And yes, if you have them being set to delete from the server,…this will be 
affecting IMAP. Once you delete emails from the inbox at the server,…it deletes 
them out of IMAP folders. POP3 is completely different. So you really want them 
out of your Inbox (and off the server,…stored locally). This will then free up 
space on your iinet server,…and not have the delete issue.
This link to understanding how IMAP and POP works may help - 
https://www.name.com/support/articles/205935497-Understanding-the-difference-between-POP-and-IMAP
https://www.hostinger.com/tutorials/email/pop3-imap-smtp-protocols-explained-ports


But if you’ve reached your iinet server,…and you have it set to delete after 
month at iinet,…then that is why it’s deleting from your Inbox. As that is how 
IMAp works.

Kind regards
Daniel
---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   


**For everything Apple**


NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

> On 20 Nov 2019, at 1:07 am, Julie Bedford  wrote:
> 
> Hi Daniel,
> 
> The way you described your mail set up with filing emails, is pretty much the 
> same way (if  not so intricate) as the way I do mine, but only with selected 
> emails and the rest I leave in the In Box to refer back to when I need to.  I 
> sometimes need to refer back to say 2010 - so I know where you are coming 
> from.  
> 
> After reading your email, perhaps the problem is that I upgraded my iMac a 
> while ago to Majove, in order to follow MYOB requirements, but left the 
> networked MacPro with ElCapitan (can’t upgrade as you know as MacPro is now 
> too old).  So the Mail will be different.  Could this be the problems?  These 
> are the only two devices I use. I haven’t any smart boxes, folders or rules 
> either.  On the iinet server, I have it set to delete after one month, but I 
> am sure that wouldn’t be interfering with my iMac, as it never has done in 
> the past with the MacPro.  
> 
> I have just gone onto the iinet web server and it does say I’ve exceeded my 
> quota.  So assume I need to delete from the server some emails ! It’s getting 
> late and will have to sort out tomorrow.
> 
> Cheers
> Jewels
> 
> 
>> On 20 Nov 2019, at 12:46 am, Daniel Kerr  wrote:
>> 
>> Hi Julie
>> 
>> When you create a new folder in Mail, you can choose to create it on the 
>> “IMAP” selection (eg at iinet), or “On My Mac”. 
>> Eg, go to the Mailbox menu and choose “new Mailbox”. You’ll see a drop down 
>> menu, and the “Location” you want to have this set to “On My Mac”. (It 
>> doesn’t mean it’s stored as a folder on the actual hard drive you can see 
>> (well, it kinda is,..but it’s hidden,..but for this lets pretend we don’t 
>> see it)….
>> So in Apple Mail down the left hand side where the Mailboxes are, you’ll see 
>> a header called “On My Mac”. This is where all your stored emails will show. 
>> You can then have sub folders in these as well.
>> For example. I have On My Mac. Then under that I have a folder called 
>> MacWizardry. Inside that I have a folder called Customers. Inside that are 
>> two folders one called A;L and one called M-Z. And then inside those folders 
>> are my regular clients I see all the time. I then have a “non standard” 
>> folder called OC 2019, OC 2018, OC 2017 etc. Inside these folders I store 
>> all my In’s and outs emails. I can go back 19 years of emails for any one 
>> person. All stored locally on my computer and not on my server. So I can 
>> look up any emails I want at any time.
>> And you can then have many many folders for different things. (My example is 
>> just a few folders, but I have lots and lots more. Folders and then sub 
>> folders inside those.
>> I move messages out of my inbox and sent mailboxes once I’ve dealt with the 
>> emails and want to save them.
>> As an example I have main folder called Computers and then one of the 
>> subfolders are all my WAMUG emails. Inside that one folder alone is 61,500 
>> odd wamug emails. I can quickly look up any old email I want to that folder 
>> alone).
>> So my Inbox and Sent items are pretty much empty. Bar any I want to save to 
>> follow up 

Re: MAIL BOX

[Daniel Kerr]

Hi Jewels

Even if you move them off the Inbox, you can still reference them back. 
My inbox is pretty much empty…..well at this point in time it is completely 
empty as I’ve done all the days emails and filed it all away,..to start afresh 
tomorrow. (And I know it annoys Ronni when I say my Inbox is zero,….lol….). But 
I can still go back and search for every single email right back to whenever I 
want,…and it will search all folders regardless of where I stored emails to.

And yes, if you have them being set to delete from the server,…this will be 
affecting IMAP. Once you delete emails from the inbox at the server,…it deletes 
them out of IMAP folders. POP3 is completely different. So you really want them 
out of your Inbox (and off the server,…stored locally). This will then free up 
space on your iinet server,…and not have the delete issue.
This link to understanding how IMAP and POP works may help - 
https://www.name.com/support/articles/205935497-Understanding-the-difference-between-POP-and-IMAP
https://www.hostinger.com/tutorials/email/pop3-imap-smtp-protocols-explained-ports


But if you’ve reached your iinet server,…and you have it set to delete after 
month at iinet,…then that is why it’s deleting from your Inbox. As that is how 
IMAp works.

Kind regards
Daniel
---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   


**For everything Apple**


Please note : All email, phone and SMS support or consulting will now be 
charged. An invoice will be sent through on completion of support work.

> On 20 Nov 2019, at 1:07 am, Julie Bedford  wrote:
> 
> Hi Daniel,
> 
> The way you described your mail set up with filing emails, is pretty much the 
> same way (if  not so intricate) as the way I do mine, but only with selected 
> emails and the rest I leave in the In Box to refer back to when I need to.  I 
> sometimes need to refer back to say 2010 - so I know where you are coming 
> from.  
> 
> After reading your email, perhaps the problem is that I upgraded my iMac a 
> while ago to Majove, in order to follow MYOB requirements, but left the 
> networked MacPro with ElCapitan (can’t upgrade as you know as MacPro is now 
> too old).  So the Mail will be different.  Could this be the problems?  These 
> are the only two devices I use. I haven’t any smart boxes, folders or rules 
> either.  On the iinet server, I have it set to delete after one month, but I 
> am sure that wouldn’t be interfering with my iMac, as it never has done in 
> the past with the MacPro.  
> 
> I have just gone onto the iinet web server and it does say I’ve exceeded my 
> quota.  So assume I need to delete from the server some emails ! It’s getting 
> late and will have to sort out tomorrow.
> 
> Cheers
> Jewels
> 
> 
>> On 20 Nov 2019, at 12:46 am, Daniel Kerr  wrote:
>> 
>> Hi Julie
>> 
>> When you create a new folder in Mail, you can choose to create it on the 
>> “IMAP” selection (eg at iinet), or “On My Mac”. 
>> Eg, go to the Mailbox menu and choose “new Mailbox”. You’ll see a drop down 
>> menu, and the “Location” you want to have this set to “On My Mac”. (It 
>> doesn’t mean it’s stored as a folder on the actual hard drive you can see 
>> (well, it kinda is,..but it’s hidden,..but for this lets pretend we don’t 
>> see it)….
>> So in Apple Mail down the left hand side where the Mailboxes are, you’ll see 
>> a header called “On My Mac”. This is where all your stored emails will show. 
>> You can then have sub folders in these as well.
>> For example. I have On My Mac. Then under that I have a folder called 
>> MacWizardry. Inside that I have a folder called Customers. Inside that are 
>> two folders one called A;L and one called M-Z. And then inside those folders 
>> are my regular clients I see all the time. I then have a “non standard” 
>> folder called OC 2019, OC 2018, OC 2017 etc. Inside these folders I store 
>> all my In’s and outs emails. I can go back 19 years of emails for any one 
>> person. All stored locally on my computer and not on my server. So I can 
>> look up any emails I want at any time.
>> And you can then have many many folders for different things. (My example is 
>> just a few folders, but I have lots and lots more. Folders and then sub 
>> folders inside those.
>> I move messages out of my inbox and sent mailboxes once I’ve dealt with the 
>> emails and want to save them.
>> As an example I have main folder called Computers and then one of the 
>> subfolders are all my WAMUG emails. Inside that one folder alone is 61,500 
>> odd wamug emails. I can quickly look up any old email I want to that folder 
>> alone).
>> So my Inbox and Sent items are pretty much empty. Bar any I want to save to 
>> follow up for the day or week. Anything else is filed away on my “main 
>> computer” My other devices are just “slaves”. I answer emails from them, but 
>> file away on just one computer only.
>> 
>> But that can help store away emails.
>> 
>> Back to your deleting 

Re: MAIL BOX

[Julie Bedford]

Hi Daniel,

The way you described your mail set up with filing emails, is pretty much the 
same way (if  not so intricate) as the way I do mine, but only with selected 
emails and the rest I leave in the In Box to refer back to when I need to.  I 
sometimes need to refer back to say 2010 - so I know where you are coming from. 
 

After reading your email, perhaps the problem is that I upgraded my iMac a 
while ago to Majove, in order to follow MYOB requirements, but left the 
networked MacPro with ElCapitan (can’t upgrade as you know as MacPro is now too 
old).  So the Mail will be different.  Could this be the problems?  These are 
the only two devices I use. I haven’t any smart boxes, folders or rules either. 
 On the iinet server, I have it set to delete after one month, but I am sure 
that wouldn’t be interfering with my iMac, as it never has done in the past 
with the MacPro.  

I have just gone onto the iinet web server and it does say I’ve exceeded my 
quota.  So assume I need to delete from the server some emails ! It’s getting 
late and will have to sort out tomorrow.

Cheers
Jewels


> On 20 Nov 2019, at 12:46 am, Daniel Kerr  wrote:
> 
> Hi Julie
> 
> When you create a new folder in Mail, you can choose to create it on the 
> “IMAP” selection (eg at iinet), or “On My Mac”. 
> Eg, go to the Mailbox menu and choose “new Mailbox”. You’ll see a drop down 
> menu, and the “Location” you want to have this set to “On My Mac”. (It 
> doesn’t mean it’s stored as a folder on the actual hard drive you can see 
> (well, it kinda is,..but it’s hidden,..but for this lets pretend we don’t see 
> it)….
> So in Apple Mail down the left hand side where the Mailboxes are, you’ll see 
> a header called “On My Mac”. This is where all your stored emails will show. 
> You can then have sub folders in these as well.
> For example. I have On My Mac. Then under that I have a folder called 
> MacWizardry. Inside that I have a folder called Customers. Inside that are 
> two folders one called A;L and one called M-Z. And then inside those folders 
> are my regular clients I see all the time. I then have a “non standard” 
> folder called OC 2019, OC 2018, OC 2017 etc. Inside these folders I store all 
> my In’s and outs emails. I can go back 19 years of emails for any one person. 
> All stored locally on my computer and not on my server. So I can look up any 
> emails I want at any time.
> And you can then have many many folders for different things. (My example is 
> just a few folders, but I have lots and lots more. Folders and then sub 
> folders inside those.
> I move messages out of my inbox and sent mailboxes once I’ve dealt with the 
> emails and want to save them.
> As an example I have main folder called Computers and then one of the 
> subfolders are all my WAMUG emails. Inside that one folder alone is 61,500 
> odd wamug emails. I can quickly look up any old email I want to that folder 
> alone).
> So my Inbox and Sent items are pretty much empty. Bar any I want to save to 
> follow up for the day or week. Anything else is filed away on my “main 
> computer” My other devices are just “slaves”. I answer emails from them, but 
> file away on just one computer only.
> 
> But that can help store away emails.
> 
> Back to your deleting emails.
> I’m assuming you have other devices collecting email as well? Are they all 
> set to IMAP for the same email as well? Are you deleting from other devices?
> As Mail itself doesn’t really have a “delete from Inbox” setting. It does for 
> Trash…but it doesn’t for anything else. So without knowing or seeing all of 
> the setup, it’s a bit hard to give a full answer unfortunately. As if all 
> using IMAP, then they *should* all be saved in the Inbox. It’s only the Trash 
> folder that deletes after a week/month etc is a setting for.
> So in theory it shouldn’t be doing it from the Inbox.
> Do you have any “Smart Mailboxes” or “Smart folders” or “Rules” or anything 
> like that set up? As they’re the only thing I can think that could be causing 
> the issue. (Or if you have more then one device doing emails, and they have 
> different settings or rules etc.
> Even the iPhone and iPad (though slightly different) only have the delete 
> after x time - but again, it only applies to “Deleted Messages”, not the 
> actual Inbox.
> And I had a quick look at my iinet webmail and can’t see any settings there 
> either that have a “delete after x time”,..so I wouldn’t think it’s coming 
> from there either.
> 
> If you log in to iinet webmail, does it show that there is plenty of space 
> available on the server? (You can use webmail.iinet.net.au with full email 
> address and password to log in and check).
> 
> Kind regards
> Daniel
> 
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web:   
> 
> 
> **For everything Apple**
> 
> 
> Please note : All email, phone and SMS support or consulting will now be 
> charged. An invoice will be 

Re: MAIL

[Daniel Kerr]

Hi Jewels

OK,..so part of your mail issue could be related to one computer using POP and 
the other using IMAP. As they’re both different “protocols”. So if the POP3 one 
is “downloading” or removing from the server,..then it will be affecting the 
IMAP one. You really want them using the same protocol. - ie both POP3 or both 
IMAP.
It depends on how you want to use Mail really…..

In regards to the settings. Where you went to Outoing Mail Server and then 
clicked Advanced tab. On the left of that, should be “Server Settings” tab.
Click on that, and you want to make sure that both Username and password are 
filled in.
It should read.
Username - jew...@iinet.net.au
Password - your password
Host Name - mail.iinet.net.au
Authentication set to “Password” (or if using iinet as your ISP, you can set 
this to None).

I generally have “Automatically manage connection Settings unticked” and the 
allow insecure authentication also unticked.

Kind regards
Daniel

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

> On 20 Nov 2019, at 12:45 am, Julie Bedford  wrote:
> 
> Hi Daniel,
> 
>  
> Thanks for the instructions.
> 
> Okay, Right hand side hit on the jew...@iinet.net.au address, now on the 
> right hand side I have showing :
> 
>  
> Account Type POP (on my networked iMac it is IMAP)
> 
> Then my alias
> 
> Email address:  jew...@iinet.net.au
> 
> Full nameJulie etc
> 
> Incoming Mail Server - mail.iinet.net.au (which is shadowed)
> 
> User Name: jew...@iinet.net.au
> 
> Password - filled in
> 
> Outgoing Mail Server (SMTP) - mail.iinet.net.au
> 
> TLS Certificate - ‘None’
> 
>  
> Under “Advanced” tab
> 
> I have the Port showing and underneath that -
> 
> Authentication - Password
> 
> Then a box unticked “allow insecure authentication”
> 
>  
> Hope this make sense
> 
>  
> Jewels
> 
> 
>> On 20 Nov 2019, at 12:27 am, Daniel Kerr  wrote:
>> 
>> Hi Julie
>> 
>> Most emails sent if you’re on the same server shouldn’t need authentication 
>> (ie if you’re sending iinet emails on the iinet server). However, if you’re 
>> sending emails on a different network connection (or travel on different 
>> wireless connections that use different internet/ISPs) then authentication 
>> is needed (eg using iinet email but say on a Telstra or Optus network).
>> This setting can be found in - 
>> 
>> Mail = Preferences - Accounts - click on email account on left hand side. On 
>> right hand side, go to Server Settings.
>> Look under Outgoing Mail Server (SMTP). You’ll see “Host Name”, which is a 
>> drown menu (if you have set ti automatically manage connection settings this 
>> can be slightly different).
>> Go to Edit SMTP Server List (or you’ll want the follow details near where it 
>> says “host name”.)
>> Under Server Settings, you may have Authentication set to “Password”. Above 
>> this, you want the full iinet email address and the email password).
>> Or if you using iinet email on the iinet internet, you can change 
>> Authentication to “None”.
>> Then click OK.
>> 
>> That should get it working for you.
>> Kind regards
>> Daniel
>> ---
>> Daniel Kerr
>> MacWizardry
>> 
>> Phone: 0414 795 960
>> Email: 
>> Web:   
>> 
>> 
>> **For everything Apple**
>> 
>> NOTE: Any information provided in this email may be my personal opinion and 
>> as such should be taken accordingly, and may not be the views of 
>> MacWizardry. Any information provided does not offer or warrant any form of 
>> warranty or accept liability. It would be appreciated that if any 
>> information in this email is to be disseminated, distributed or copied, that 
>> permission by the author be requested. 
>> 
>>> On 19 Nov 2019, at 11:57 pm, Julie Bedford  wrote:
>>> 
>>> 
>>> Hi
>>> 
>>> I’ve been trying to clean up my mail on my MacPro (Elcapitan) and now find 
>>> I can’t send emails.
>>> The message I get is “:  Cannot Send Message Using the server 
>>> mail.iinet.net.au” The server response was
>>> ‘authentication required’
>>> Any suggestions ?
>>> 
>>> Thanks
>>> Jewels
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
>>> Settings & Unsubscribe - 
>>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> 

Re: MAIL BOX

[Daniel Kerr]

Hi Julie

When you create a new folder in Mail, you can choose to create it on the “IMAP” 
selection (eg at iinet), or “On My Mac”. 
Eg, go to the Mailbox menu and choose “new Mailbox”. You’ll see a drop down 
menu, and the “Location” you want to have this set to “On My Mac”. (It doesn’t 
mean it’s stored as a folder on the actual hard drive you can see (well, it 
kinda is,..but it’s hidden,..but for this lets pretend we don’t see it)….
So in Apple Mail down the left hand side where the Mailboxes are, you’ll see a 
header called “On My Mac”. This is where all your stored emails will show. You 
can then have sub folders in these as well.
For example. I have On My Mac. Then under that I have a folder called 
MacWizardry. Inside that I have a folder called Customers. Inside that are two 
folders one called A;L and one called M-Z. And then inside those folders are my 
regular clients I see all the time. I then have a “non standard” folder called 
OC 2019, OC 2018, OC 2017 etc. Inside these folders I store all my In’s and 
outs emails. I can go back 19 years of emails for any one person. All stored 
locally on my computer and not on my server. So I can look up any emails I want 
at any time.
And you can then have many many folders for different things. (My example is 
just a few folders, but I have lots and lots more. Folders and then sub folders 
inside those.
I move messages out of my inbox and sent mailboxes once I’ve dealt with the 
emails and want to save them.
As an example I have main folder called Computers and then one of the 
subfolders are all my WAMUG emails. Inside that one folder alone is 61,500 odd 
wamug emails. I can quickly look up any old email I want to that folder alone).
So my Inbox and Sent items are pretty much empty. Bar any I want to save to 
follow up for the day or week. Anything else is filed away on my “main 
computer” My other devices are just “slaves”. I answer emails from them, but 
file away on just one computer only.

But that can help store away emails.

Back to your deleting emails.
I’m assuming you have other devices collecting email as well? Are they all set 
to IMAP for the same email as well? Are you deleting from other devices?
As Mail itself doesn’t really have a “delete from Inbox” setting. It does for 
Trash…but it doesn’t for anything else. So without knowing or seeing all of the 
setup, it’s a bit hard to give a full answer unfortunately. As if all using 
IMAP, then they *should* all be saved in the Inbox. It’s only the Trash folder 
that deletes after a week/month etc is a setting for.
So in theory it shouldn’t be doing it from the Inbox.
Do you have any “Smart Mailboxes” or “Smart folders” or “Rules” or anything 
like that set up? As they’re the only thing I can think that could be causing 
the issue. (Or if you have more then one device doing emails, and they have 
different settings or rules etc.
Even the iPhone and iPad (though slightly different) only have the delete after 
x time - but again, it only applies to “Deleted Messages”, not the actual Inbox.
And I had a quick look at my iinet webmail and can’t see any settings there 
either that have a “delete after x time”,..so I wouldn’t think it’s coming from 
there either.

If you log in to iinet webmail, does it show that there is plenty of space 
available on the server? (You can use webmail.iinet.net.au with full email 
address and password to log in and check).

Kind regards
Daniel

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   


**For everything Apple**


Please note : All email, phone and SMS support or consulting will now be 
charged. An invoice will be sent through on completion of support work.

> On 20 Nov 2019, at 12:26 am, Julie Bedford  wrote:
> 
> Hi Daniel,
> 
> I checked under the Server Settings and it is IMAP.  Excellent idea on saving 
> the emails On My Mac, especially as I am always going back referring to them. 
>  Excuse
> my ignorance, where do these files get stored though ?  meaning where would I 
> find the folder/emails.
> 
> All my inbox emails disappear after a month.  At the moment the oldest email 
> in the inbox  is dated 18 October 2019 and tomorrow it changes to 19 October. 
>  I’ve 
> never had this problem before either.
> 
> I had been relying on my MacPro which is networked to the iMac, but now Mail 
> on the MacPro is playing up but rather than confuse matters, I’ll ask for 
> some assistance in a separate email for the MacPro.  This has made me decide 
> this evening to purchase one of the new MacPro’s when it eventually becomes 
> available - even though it will cost a fortune. 
> 
> Thank you for offering to help
> 
> Jewels
> 
> 
>> On 19 Nov 2019, at 11:13 pm, Daniel Kerr  wrote:
>> 
>> Hi Julie
>> 
>> Deleting from the inbox isn’t “standard” practice for email,…so could either 
>> be something in the account itself or the settings.
>> How do you have email set up? Is it POP3 or IMAP? (Or Exchange?)
>> As I have 

Re: MAIL

[Julie Bedford]

Hi Daniel,

 

Thanks for the instructions.

Okay, Right hand side hit on the jew...@iinet.net.au 
 address, now on the right hand side I have showing 
:

 

Account Type POP (on my networked iMac it is IMAP)

Then my alias

Email address:  jew...@iinet.net.au 
Full nameJulie etc

Incoming Mail Server - mail.iinet.net.au  (which is 
shadowed)

User Name: jewels@iinet. net.au 
Password - filled in

Outgoing Mail Server (SMTP) - mail.iinet.net.au 
TLS Certificate - ‘None’

 

Under “Advanced” tab

I have the Port showing and underneath that -

Authentication - Password

Then a box unticked “allow insecure authentication”

 

Hope this make sense

 

Jewels


> On 20 Nov 2019, at 12:27 am, Daniel Kerr  wrote:
> 
> Hi Julie
> 
> Most emails sent if you’re on the same server shouldn’t need authentication 
> (ie if you’re sending iinet emails on the iinet server). However, if you’re 
> sending emails on a different network connection (or travel on different 
> wireless connections that use different internet/ISPs) then authentication is 
> needed (eg using iinet email but say on a Telstra or Optus network).
> This setting can be found in - 
> 
> Mail = Preferences - Accounts - click on email account on left hand side. On 
> right hand side, go to Server Settings.
> Look under Outgoing Mail Server (SMTP). You’ll see “Host Name”, which is a 
> drown menu (if you have set ti automatically manage connection settings this 
> can be slightly different).
> Go to Edit SMTP Server List (or you’ll want the follow details near where it 
> says “host name”.)
> Under Server Settings, you may have Authentication set to “Password”. Above 
> this, you want the full iinet email address and the email password).
> Or if you using iinet email on the iinet internet, you can change 
> Authentication to “None”.
> Then click OK.
> 
> That should get it working for you.
> Kind regards
> Daniel
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web:   
> 
> 
> **For everything Apple**
> 
> NOTE: Any information provided in this email may be my personal opinion and 
> as such should be taken accordingly, and may not be the views of MacWizardry. 
> Any information provided does not offer or warrant any form of warranty or 
> accept liability. It would be appreciated that if any information in this 
> email is to be disseminated, distributed or copied, that permission by the 
> author be requested. 
> 
>> On 19 Nov 2019, at 11:57 pm, Julie Bedford  wrote:
>> 
>> 
>> Hi
>> 
>> I’ve been trying to clean up my mail on my MacPro (Elcapitan) and now find I 
>> can’t send emails.
>> The message I get is “:  Cannot Send Message Using the server 
>> mail.iinet.net.au” The server response was
>> ‘authentication required’
>> Any suggestions ?
>> 
>> Thanks
>> Jewels
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: MAIL

[Daniel Kerr]

Hi Julie

Most emails sent if you’re on the same server shouldn’t need authentication (ie 
if you’re sending iinet emails on the iinet server). However, if you’re sending 
emails on a different network connection (or travel on different wireless 
connections that use different internet/ISPs) then authentication is needed (eg 
using iinet email but say on a Telstra or Optus network).
This setting can be found in - 

Mail = Preferences - Accounts - click on email account on left hand side. On 
right hand side, go to Server Settings.
Look under Outgoing Mail Server (SMTP). You’ll see “Host Name”, which is a 
drown menu (if you have set ti automatically manage connection settings this 
can be slightly different).
Go to Edit SMTP Server List (or you’ll want the follow details near where it 
says “host name”.)
Under Server Settings, you may have Authentication set to “Password”. Above 
this, you want the full iinet email address and the email password).
Or if you using iinet email on the iinet internet, you can change 
Authentication to “None”.
Then click OK.

That should get it working for you.
Kind regards
Daniel
---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

> On 19 Nov 2019, at 11:57 pm, Julie Bedford  wrote:
> 
> 
> Hi
> 
> I’ve been trying to clean up my mail on my MacPro (Elcapitan) and now find I 
> can’t send emails.
> The message I get is “:  Cannot Send Message Using the server 
> mail.iinet.net.au” The server response was
> ‘authentication required’
> Any suggestions ?
> 
> Thanks
> Jewels
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: MAIL BOX

[Julie Bedford]

Hi Daniel,

I checked under the Server Settings and it is IMAP.  Excellent idea on saving 
the emails On My Mac, especially as I am always going back referring to them.  
Excuse
my ignorance, where do these files get stored though ?  meaning where would I 
find the folder/emails.

All my inbox emails disappear after a month.  At the moment the oldest email in 
the inbox  is dated 18 October 2019 and tomorrow it changes to 19 October.  
I’ve 
never had this problem before either.

I had been relying on my MacPro which is networked to the iMac, but now Mail on 
the MacPro is playing up but rather than confuse matters, I’ll ask for some 
assistance in a separate email for the MacPro.  This has made me decide this 
evening to purchase one of the new MacPro’s when it eventually becomes 
available - even though it will cost a fortune. 

Thank you for offering to help

Jewels


> On 19 Nov 2019, at 11:13 pm, Daniel Kerr  wrote:
> 
> Hi Julie
> 
> Deleting from the inbox isn’t “standard” practice for email,…so could either 
> be something in the account itself or the settings.
> How do you have email set up? Is it POP3 or IMAP? (Or Exchange?)
> As I have POP3 and IMAP accounts and have never had email deleted from it at 
> all.
> 
> So might need a bit more info to advise.
> 
> As a “short term’” fix, you could create a folder in Apple Mail “On My Mac” 
> and put older emails in to folders there,..rather then in the Inbox.
> This saves them all on the computer rather then in the Inbox.
> (There’s a whole other long post on the benefits of doing this, rather then 
> leaving lots and lots of emails in Inbox, Sent etc). Saving them in “On My 
> Mac” folders is more beneficial generally).
> 
> Is it just an iinet address or another? 
> Let us know the above and we can try and help.
> Kind regards
> Daniel
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web:   
> 
> 
> **For everything Apple**
> 
> NOTE: Any information provided in this email may be my personal opinion and 
> as such should be taken accordingly, and may not be the views of MacWizardry. 
> Any information provided does not offer or warrant any form of warranty or 
> accept liability. It would be appreciated that if any information in this 
> email is to be disseminated, distributed or copied, that permission by the 
> author be requested. 
> 
>> On 19 Nov 2019, at 11:05 pm, Julie Bedford  wrote:
>> 
>> HI Stephen
>> 
>> Thanks for the assistance. I already have the Erase Deleted Messages as 
>> Never, but
>> its the ‘In Box’ that gets deleted after one month.  Thing is I am forever 
>> going back to my
>> in box for work, so I really need to keep them all in the In Box.  On my 
>> MacPro (on El Capitan), the emails
>> stay in the In Box until I delete them, which is how I prefer it.  Just 
>> can’t seem to work out
>> how to set up the iMac in the same way.
>> 
>> Thanks
>> 
>> Jewels
>> 
>>> On 19 Nov 2019, at 10:20 pm, Stephen Chape  wrote:
>>> 
>>> Hi Jewels.
>>> 
>>> I now use Mac OS Catalina, but I don’t think this has changed.
>>> So I just took a look at mine.
>>> 
>>> Mail/Preferences/Accounts
>>> Then click on "Mailbox Behaviours"
>>> Then in the box “Erase Deleted Messages” select “Never”
>>> 
>>> I have mine selected for “After One Month"
>>> 
 On 19 Nov 2019, at 9:50 pm, Julie Bedford  wrote:
 
 
 Hi
 
 I have an iMac O/S Mojave and am unable to alter the behaviours in the 
 Mail Preferences so that my Inbox does not delete my emails.
 I have managed to figure out how to retain the sent emails now, but am 
 finding the Mail Behaviour options a little ambiguous to say the least
 and  can only manage to save my inbox for a month.  Under the ’sent 
 mailbox’ option in Preferences it does not list an ‘Inbox’. My
 mail application does show an inbox though.
 
 Would be grateful if anyone can give me a step to step instruction on how 
 not to have my inbox emails automatically deleted.
 
 Many thanks
 
 Jewels
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - 
 Guidelines - 
 Settings & Unsubscribe - 
 
>>> 
>>> 
>>> Regards,
>>> Stephen Chape
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
>>> Settings & Unsubscribe - 
>>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 

Re: MAIL BOX

[Daniel Kerr]

Hi Julie

Deleting from the inbox isn’t “standard” practice for email,…so could either be 
something in the account itself or the settings.
How do you have email set up? Is it POP3 or IMAP? (Or Exchange?)
As I have POP3 and IMAP accounts and have never had email deleted from it at 
all.

So might need a bit more info to advise.

As a “short term’” fix, you could create a folder in Apple Mail “On My Mac” and 
put older emails in to folders there,..rather then in the Inbox.
This saves them all on the computer rather then in the Inbox.
(There’s a whole other long post on the benefits of doing this, rather then 
leaving lots and lots of emails in Inbox, Sent etc). Saving them in “On My Mac” 
folders is more beneficial generally).

Is it just an iinet address or another? 
Let us know the above and we can try and help.
Kind regards
Daniel
---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

> On 19 Nov 2019, at 11:05 pm, Julie Bedford  wrote:
> 
> HI Stephen
> 
> Thanks for the assistance. I already have the Erase Deleted Messages as 
> Never, but
> its the ‘In Box’ that gets deleted after one month.  Thing is I am forever 
> going back to my
> in box for work, so I really need to keep them all in the In Box.  On my 
> MacPro (on El Capitan), the emails
> stay in the In Box until I delete them, which is how I prefer it.  Just can’t 
> seem to work out
> how to set up the iMac in the same way.
> 
> Thanks
> 
> Jewels
> 
>> On 19 Nov 2019, at 10:20 pm, Stephen Chape  wrote:
>> 
>> Hi Jewels.
>> 
>> I now use Mac OS Catalina, but I don’t think this has changed.
>> So I just took a look at mine.
>> 
>> Mail/Preferences/Accounts
>> Then click on "Mailbox Behaviours"
>> Then in the box “Erase Deleted Messages” select “Never”
>> 
>> I have mine selected for “After One Month"
>> 
>>> On 19 Nov 2019, at 9:50 pm, Julie Bedford  wrote:
>>> 
>>> 
>>> Hi
>>> 
>>> I have an iMac O/S Mojave and am unable to alter the behaviours in the Mail 
>>> Preferences so that my Inbox does not delete my emails.
>>> I have managed to figure out how to retain the sent emails now, but am 
>>> finding the Mail Behaviour options a little ambiguous to say the least
>>> and  can only manage to save my inbox for a month.  Under the ’sent 
>>> mailbox’ option in Preferences it does not list an ‘Inbox’. My
>>> mail application does show an inbox though.
>>> 
>>> Would be grateful if anyone can give me a step to step instruction on how 
>>> not to have my inbox emails automatically deleted.
>>> 
>>> Many thanks
>>> 
>>> Jewels
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
>>> Settings & Unsubscribe - 
>>> 
>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: MAIL BOX

[Julie Bedford]

HI Stephen

Thanks for the assistance. I already have the Erase Deleted Messages as Never, 
but
its the ‘In Box’ that gets deleted after one month.  Thing is I am forever 
going back to my
in box for work, so I really need to keep them all in the In Box.  On my MacPro 
(on El Capitan), the emails
stay in the In Box until I delete them, which is how I prefer it.  Just can’t 
seem to work out
how to set up the iMac in the same way.

Thanks

Jewels

> On 19 Nov 2019, at 10:20 pm, Stephen Chape  wrote:
> 
> Hi Jewels.
> 
> I now use Mac OS Catalina, but I don’t think this has changed.
> So I just took a look at mine.
> 
> Mail/Preferences/Accounts
> Then click on "Mailbox Behaviours"
> Then in the box “Erase Deleted Messages” select “Never”
> 
> I have mine selected for “After One Month"
> 
>> On 19 Nov 2019, at 9:50 pm, Julie Bedford > > wrote:
>> 
>> 
>> Hi
>> 
>> I have an iMac O/S Mojave and am unable to alter the behaviours in the Mail 
>> Preferences so that my Inbox does not delete my emails.
>> I have managed to figure out how to retain the sent emails now, but am 
>> finding the Mail Behaviour options a little ambiguous to say the least
>> and  can only manage to save my inbox for a month.  Under the ’sent mailbox’ 
>> option in Preferences it does not list an ‘Inbox’. My
>> mail application does show an inbox though.
>> 
>> Would be grateful if anyone can give me a step to step instruction on how 
>> not to have my inbox emails automatically deleted.
>> 
>> Many thanks
>> 
>> Jewels
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - > >
>> Guidelines - > >
>> Settings & Unsubscribe - 
>> > >
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

-- The WA Macintosh User Group Mailing List --
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Guidelines - 
Settings & Unsubscribe - 

Re: MAIL BOX

[Stephen Chape]

Hi Jewels.

I now use Mac OS Catalina, but I don’t think this has changed.
So I just took a look at mine.

Mail/Preferences/Accounts
Then click on "Mailbox Behaviours"
Then in the box “Erase Deleted Messages” select “Never”

I have mine selected for “After One Month"

> On 19 Nov 2019, at 9:50 pm, Julie Bedford  wrote:
> 
> 
> Hi
> 
> I have an iMac O/S Mojave and am unable to alter the behaviours in the Mail 
> Preferences so that my Inbox does not delete my emails.
> I have managed to figure out how to retain the sent emails now, but am 
> finding the Mail Behaviour options a little ambiguous to say the least
> and  can only manage to save my inbox for a month.  Under the ’sent mailbox’ 
> option in Preferences it does not list an ‘Inbox’. My
> mail application does show an inbox though.
> 
> Would be grateful if anyone can give me a step to step instruction on how not 
> to have my inbox emails automatically deleted.
> 
> Many thanks
> 
> Jewels
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 


Regards,
Stephen Chape






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Re: MAIL PROBLEMS

[Daniel Kerr]

Hi Jewels

If Mail is definitely searching the correct Mailbox (as you can set it to 
search just one folder, just the Inbox, or “all folders”) then it could be an 
issue with the Spotlight search for it.
You can set it to “stop” searching in Spotlight, then after a few minutes 
“Removing” it again to make it start searching.
Another option is to remove the Envelope files which forces it to reindex email 
once it opens again.

With these things, you need to ensure you have a good backup before you start 
(just incase something goes wrong, you can then go back to the “original” files.

To do the rebuild of Spotlight and the “stop/go” solution, have a look at this 
link here - 
https://support.4it.com.au/article/search-not-working-or-incomplete-results-in-osx-el-capitan-mac-mail/
(Section 2 covers it. And Section 3 covers the removal of envelope files).

If still no success, then you can force Spotlight to “Reset” itself a few 
different ways, so this can sometimes help as well.
Again, ensure you have a good backup before you start. And you have to be 
“slightly comfortable “ in using Terminal for parts of this.
https://www.boxaid.com/blog/search-not-working-mac-el-capitan/

But either of those should hopefully get it working for you. (Start with the 
easy ones first, then work your way through to the later ones).

Hope that information helps.
Kind regards
Daniel

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

> On 26 Aug 2019, at 8:49 pm, Julie Bedford  wrote:
> 
> Hi Ronni
> 
> Sadly no change.
> 
> Jewels
> 
>> On 26 Aug 2019, at 4:09 PM, Julie Bedford  wrote:
>> 
>> Hi Ronni
>> 
>> Thanks for your prompt reply !
>> 
>> 1.  Checked Mailbox (in the top menu), then to ‘Go to Favourite Mail Box; - 
>> already selected as ‘in box’
>> 
>> 2. Mail already includes bin, junk etc
>> 
>> 3. I have synchronised, as suggested
>> 
>> 4. Spotlight suggestions was ticked already.
>> 
>> When I put a name in the search box in mail, it appears to only search ‘mail 
>> boxes’ and not the in box.  When I click the magnifying glass in the mail 
>> search bar, it comes up with ‘mailboxes’ as the only option.  Mail has 
>> worked perfectly for years but not now.
>> 
>> I’ll do a shut down and see if mail updates.  I’ll get back to you either 
>> way.
>> 
>> Many thanks
>> 
>> Jewels
>> 
>>> On 26 Aug 2019, at 3:12 PM, Ronni Brown  wrote:
>>> 
>>> Hi Jewels, 
>>> 
>>> • If a specific mailbox is selected in the Favourites bar, Mail 
>>> searches only that mailbox. To search all mailboxes instead, click All.
>>> • Mail may not be looking in the Bin or Junk mailboxes, or searching 
>>> encrypted messages. To include them when searching all mailboxes, choose 
>>> Mail > Preferences, click General, then select the options.
>>> • You may need to sync the mailboxes on your Mac with those on the mail 
>>> server. Choose Mailbox > Synchronise > [account].
>>> • The Mail folder (located in your home Library folder) may be excluded 
>>> from Spotlight searching. To check, choose Apple menu  > System 
>>> Preferences, click Spotlight, then click Privacy.
>>> Kind Regards,
>>>   Ronni
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> 
>>> 
>>> On 26 Aug 2019, at 3:06 pm, Stephen Chape  wrote:
>>> 
 Hi Jewels.
 
 In Mail got to Preferences/Accounts/Mailbox Behaviours
 That should at least resolve the “Mail Deleting” issue.
 
> On 26 Aug 2019, at 2:59 pm, Julie Bedford  wrote:
> 
> 
> Hi All,
> 
> I’m having a very frustrating time with my MacPro running El Capitan 
> 10.11.16.  About 2 months ago, I found I was unable to search for emails 
> sent and received in the search bar.  I work from home and daily need to 
> locate older received / sent emails.  As you can imagine, it literally 
> takes me hours to locate a particular email.
> 
> I also have an imac running Mojave - the mail used to operate just fine 
> until recently and now it deletes all incoming and outgoing emails approx 
> a month old. 
> 
> Would be grateful if anyone can give me direction.
> 
> Jewels
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
 
 
 Regards,
 Stephen Chape
 
 
 
 
 
 
 -- The 

Re: MAIL PROBLEMS

[Julie Bedford]

Hi Ronni

Sadly no change.

Jewels

> On 26 Aug 2019, at 4:09 PM, Julie Bedford  wrote:
> 
> Hi Ronni
> 
> Thanks for your prompt reply !
> 
> 1.  Checked Mailbox (in the top menu), then to ‘Go to Favourite Mail Box; - 
> already selected as ‘in box’
> 
> 2. Mail already includes bin, junk etc
> 
> 3. I have synchronised, as suggested
> 
> 4. Spotlight suggestions was ticked already.
> 
> When I put a name in the search box in mail, it appears to only search ‘mail 
> boxes’ and not the in box.  When I click the magnifying glass in the mail 
> search bar, it comes up with ‘mailboxes’ as the only option.  Mail has worked 
> perfectly for years but not now.
> 
> I’ll do a shut down and see if mail updates.  I’ll get back to you either way.
> 
> Many thanks
> 
> Jewels
> 
>> On 26 Aug 2019, at 3:12 PM, Ronni Brown > > wrote:
>> 
>> Hi Jewels, 
>> 
>> If a specific mailbox 
>> 
>>  is selected in the Favourites bar 
>> ,
>>  Mail searches only that mailbox. To search all mailboxes instead, click All.
>> Mail may not be looking in the Bin or Junk mailboxes, or searching encrypted 
>> messages. To include them when searching all mailboxes, choose Mail > 
>> Preferences, click General, then select the options.
>> You may need to sync the mailboxes on your Mac with those on the mail server 
>> .
>>  Choose Mailbox > Synchronise > [account].
>> The Mail folder (located in your home Library folder) may be excluded from 
>> Spotlight searching. To check, choose Apple menu  > System Preferences, 
>> click Spotlight, then click Privacy.
>> Kind Regards,
>>   Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>> On 26 Aug 2019, at 3:06 pm, Stephen Chape > > wrote:
>> 
>>> Hi Jewels.
>>> 
>>> In Mail got to Preferences/Accounts/Mailbox Behaviours
>>> That should at least resolve the “Mail Deleting” issue.
>>> 
 On 26 Aug 2019, at 2:59 pm, Julie Bedford >>> > wrote:
 
 
 Hi All,
 
 I’m having a very frustrating time with my MacPro running El Capitan 
 10.11.16.  About 2 months ago, I found I was unable to search for emails 
 sent and received in the search bar.  I work from home and daily need to 
 locate older received / sent emails.  As you can imagine, it literally 
 takes me hours to locate a particular email.
 
 I also have an imac running Mojave - the mail used to operate just fine 
 until recently and now it deletes all incoming and outgoing emails approx 
 a month old. 
 
 Would be grateful if anyone can give me direction.
 
 Jewels
 
 -- The WA Macintosh User Group Mailing List --
 Archives - >
 Guidelines - >
 Settings & Unsubscribe - 
 >
>>> 
>>> 
>>> Regards,
>>> Stephen Chape
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - >> >
>>> Guidelines - >> >
>>> Settings & Unsubscribe - 
>>> >> >
>> -- The WA Macintosh User Group Mailing List --
>> Archives - > >
>> Guidelines - > >
>> Settings & Unsubscribe - 
>> > >
> 

-- The WA Macintosh User Group Mailing List --
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Re: MAIL PROBLEMS

[Julie Bedford]

Hi Stephen,

You have solved the puzzle on the iMac/Mojave for me.  Thank you so much.  I’ll 
remember that tip !

Cheers
Jewels

> On 26 Aug 2019, at 3:06 PM, Stephen Chape  wrote:
> 
> Hi Jewels.
> 
> In Mail got to Preferences/Accounts/Mailbox Behaviours
> That should at least resolve the “Mail Deleting” issue.
> 
>> On 26 Aug 2019, at 2:59 pm, Julie Bedford > > wrote:
>> 
>> 
>> Hi All,
>> 
>> I’m having a very frustrating time with my MacPro running El Capitan 
>> 10.11.16.  About 2 months ago, I found I was unable to search for emails 
>> sent and received in the search bar.  I work from home and daily need to 
>> locate older received / sent emails.  As you can imagine, it literally takes 
>> me hours to locate a particular email.
>> 
>> I also have an imac running Mojave - the mail used to operate just fine 
>> until recently and now it deletes all incoming and outgoing emails approx a 
>> month old. 
>> 
>> Would be grateful if anyone can give me direction.
>> 
>> Jewels
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - > >
>> Guidelines - > >
>> Settings & Unsubscribe - 
>> > >
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

-- The WA Macintosh User Group Mailing List --
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Guidelines - 
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Re: MAIL PROBLEMS

[Julie Bedford]

Hi Ronni

Thanks for your prompt reply !

1.  Checked Mailbox (in the top menu), then to ‘Go to Favourite Mail Box; - 
already selected as ‘in box’

2. Mail already includes bin, junk etc

3. I have synchronised, as suggested

4. Spotlight suggestions was ticked already.

When I put a name in the search box in mail, it appears to only search ‘mail 
boxes’ and not the in box.  When I click the magnifying glass in the mail 
search bar, it comes up with ‘mailboxes’ as the only option.  Mail has worked 
perfectly for years but not now.

I’ll do a shut down and see if mail updates.  I’ll get back to you either way.

Many thanks

Jewels

> On 26 Aug 2019, at 3:12 PM, Ronni Brown  wrote:
> 
> Hi Jewels, 
> 
> If a specific mailbox 
> 
>  is selected in the Favourites bar 
> ,
>  Mail searches only that mailbox. To search all mailboxes instead, click All.
> Mail may not be looking in the Bin or Junk mailboxes, or searching encrypted 
> messages. To include them when searching all mailboxes, choose Mail > 
> Preferences, click General, then select the options.
> You may need to sync the mailboxes on your Mac with those on the mail server 
> .
>  Choose Mailbox > Synchronise > [account].
> The Mail folder (located in your home Library folder) may be excluded from 
> Spotlight searching. To check, choose Apple menu  > System Preferences, click 
> Spotlight, then click Privacy.
> Kind Regards,
>   Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
> On 26 Aug 2019, at 3:06 pm, Stephen Chape  > wrote:
> 
>> Hi Jewels.
>> 
>> In Mail got to Preferences/Accounts/Mailbox Behaviours
>> That should at least resolve the “Mail Deleting” issue.
>> 
>>> On 26 Aug 2019, at 2:59 pm, Julie Bedford >> > wrote:
>>> 
>>> 
>>> Hi All,
>>> 
>>> I’m having a very frustrating time with my MacPro running El Capitan 
>>> 10.11.16.  About 2 months ago, I found I was unable to search for emails 
>>> sent and received in the search bar.  I work from home and daily need to 
>>> locate older received / sent emails.  As you can imagine, it literally 
>>> takes me hours to locate a particular email.
>>> 
>>> I also have an imac running Mojave - the mail used to operate just fine 
>>> until recently and now it deletes all incoming and outgoing emails approx a 
>>> month old. 
>>> 
>>> Would be grateful if anyone can give me direction.
>>> 
>>> Jewels
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - >> >
>>> Guidelines - >> >
>>> Settings & Unsubscribe - 
>>> >> >
>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - > >
>> Guidelines - > >
>> Settings & Unsubscribe - 
>> > >
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

-- The WA Macintosh User Group Mailing List --
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Re: MAIL PROBLEMS

[Ronni Brown]

Hi Jewels, 

If a specific mailbox is selected in the Favourites bar, Mail searches only 
that mailbox. To search all mailboxes instead, click All.
Mail may not be looking in the Bin or Junk mailboxes, or searching encrypted 
messages. To include them when searching all mailboxes, choose Mail > 
Preferences, click General, then select the options.
You may need to sync the mailboxes on your Mac with those on the mail server. 
Choose Mailbox > Synchronise > [account].
The Mail folder (located in your home Library folder) may be excluded from 
Spotlight searching. To check, choose Apple menu  > System Preferences, click 
Spotlight, then click Privacy.
Kind Regards,
  Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 26 Aug 2019, at 3:06 pm, Stephen Chape  wrote:
> 
> Hi Jewels.
> 
> In Mail got to Preferences/Accounts/Mailbox Behaviours
> That should at least resolve the “Mail Deleting” issue.
> 
>> On 26 Aug 2019, at 2:59 pm, Julie Bedford  wrote:
>> 
>> 
>> Hi All,
>> 
>> I’m having a very frustrating time with my MacPro running El Capitan 
>> 10.11.16.  About 2 months ago, I found I was unable to search for emails 
>> sent and received in the search bar.  I work from home and daily need to 
>> locate older received / sent emails.  As you can imagine, it literally takes 
>> me hours to locate a particular email.
>> 
>> I also have an imac running Mojave - the mail used to operate just fine 
>> until recently and now it deletes all incoming and outgoing emails approx a 
>> month old. 
>> 
>> Would be grateful if anyone can give me direction.
>> 
>> Jewels
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
-- The WA Macintosh User Group Mailing List --
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Guidelines - 
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Re: MAIL PROBLEMS

[Stephen Chape]

Hi Jewels.

In Mail got to Preferences/Accounts/Mailbox Behaviours
That should at least resolve the “Mail Deleting” issue.

> On 26 Aug 2019, at 2:59 pm, Julie Bedford  wrote:
> 
> 
> Hi All,
> 
> I’m having a very frustrating time with my MacPro running El Capitan 
> 10.11.16.  About 2 months ago, I found I was unable to search for emails sent 
> and received in the search bar.  I work from home and daily need to locate 
> older received / sent emails.  As you can imagine, it literally takes me 
> hours to locate a particular email.
> 
> I also have an imac running Mojave - the mail used to operate just fine until 
> recently and now it deletes all incoming and outgoing emails approx a month 
> old. 
> 
> Would be grateful if anyone can give me direction.
> 
> Jewels
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 


Regards,
Stephen Chape






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Re: Mail

[Ronni Brown]

Hello Brett,

It looks like you haven’t  “set up” 100% correctly for an IMAP account. You 
could check with your hosting people.
You basically need to change the IMAP path to either use INBOX, as looks like 
you don’t have that set - hence the “folders” are being subfolders on the main 
“Inbox” or they are being further down the list.

The Inbox subfolders represent individual email accounts. You can't just create 
them. 
You can’t create subfolders of Inbox. 
When you add mailboxes in this way they do not show up under the account in the 
inbox, but on the bottom of the sidebar (underneath the 
drafts/sent/junk/trash/etc.).

Inbox is not the place to archive messages. 
When I create a new mailbox it will create the folder but move it to the very 
bottom of the sidebar, and does not add it under the Inbox.
They will be created under on my Mac section .
And if you try to create the mail box and its subfolders in the main inbox of 
web mail account it is “not possible" the IMAP account is designed in such a 
manner.

>

Create mailboxes
In the Mail app on your Mac, choose Mailbox > New Mailbox.
Click the Location pop-up menu, then choose where to create the mailbox.
On My Mac: Mailboxes you create in On My Mac are local, meaning you can access 
them only on this computer.
Account: Mailboxes created on your email account’s mail server 
 
can be accessed on any computer or device where you use the account 
.
If you choose an existing mailbox as the location, the new mailbox is created 
within the existing mailbox — like a subfolder.

If you require more help on this subject I would suggest you make an 
appointment with Daniel Kerr ‘MacWizardry’ dan...@macwizardy.com.au 
 when he returns from his Christmas break.

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS High Sierra 10.13.6

> On 12 Jan 2019, at 8:47 am, Brett Curtis  wrote:
> 
> Still the same, Ronni :(
> I have a main Inbox (Which shows all emails received)  with my 3 email 
> addresses below that.  My iCloud, personal and business email.
> In the Business mailbox, I have 3 folders already.  As I am now ready to add 
> further folders to that to seperate a bit more.  I can create a sub folder in 
> one of those I have already created a while ago - See the “test” folder in 
> screenshot.
>  
> 
> When trying your suggestion, it was the same.  The location is already there 
> as it’s the folder as I’ve highlighted Magiclean as where I want the 
> additional subfolder to go.
> Again the mailbox appears for a second at the bottom of that column, then 
> disappears.  Same thing happens If I highlight “Inbox” to create a sub folder 
> there with the intent to move it downward in the hierarchy.
> 
> (Have directed this one to you and will report to the group when/if solution 
> is found.)
> 
> 
> Regards
> Brett Curtis
> br...@magicleanwa.com.au 
> 04 0354 0354
> 
> 
> 
>> On 11 Jan 2019, at 10:12 am, Ronni Brown > > wrote:
>> 
>> Hi Brett,
>> 
>> I think you are almost there, but not quite :-)
>> If I understand you correctly you are trying to create a subfolder within an 
>> existing folder in Mail.
>> 
>> Try this:
>> 
>> 1. Select "New Mailbox" to create a custom mailbox folder. 
>> 2. Click the tab next to "Location" and select a destination in Mail to save 
>> your folder. 
>> 3. To create a subfolder within an existing folder in Mail, click it as your 
>> location. 
>> 4. Type a name for your folder into the field and click the "OK" button.
>> 
>> Cheers,
>> Ronni
>> 
>> 13-inch MacBook Air (April 2014)
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>> 
>> macOS High Sierra 10.13.6
>> 
>> 
>>> On 11 Jan 2019, at 8:27 am, Brett Curtis >> > wrote:
>>> 
>>> Mojave 10.14.1
>>> Mail 12.1
>>> 
>>> Regards
>>> Brett Curtis
>>> br...@magicleanwa.com.au 
>>> 04 0354 0354
>>> 
>>> 
>>> 
 On 10 Jan 2019, at 4:17 pm, Ronni Brown >>> > wrote:
 
 Hello Brett,
 
 First before I can offer any help - What version of  macOS and Apple Mail 
 are you using?
 The versions of Mail in Mojave, High Sierra, iOS 12, and iOS 11 contain 
 new features and design changes. 
 
 Cheers,
 Ronni
 
 13-inch MacBook Air (April 2014)
 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
 8GB 1600MHz LPDDR3 SDRAM
 512GB PCIe-based Flash Storage

Re: Mail

[Ronni Brown]

Hi Brett,

I think you are almost there, but not quite :-)
If I understand you correctly you are trying to create a subfolder within an 
existing folder in Mail.

Try this:

1. Select "New Mailbox" to create a custom mailbox folder. 
2. Click the tab next to "Location" and select a destination in Mail to save 
your folder. 
3. To create a subfolder within an existing folder in Mail, click it as your 
location. 
4. Type a name for your folder into the field and click the "OK" button.

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS High Sierra 10.13.6


> On 11 Jan 2019, at 8:27 am, Brett Curtis  wrote:
> 
> Mojave 10.14.1
> Mail 12.1
> 
> Regards
> Brett Curtis
> br...@magicleanwa.com.au 
> 04 0354 0354
> 
> 
> 
>> On 10 Jan 2019, at 4:17 pm, Ronni Brown > > wrote:
>> 
>> Hello Brett,
>> 
>> First before I can offer any help - What version of  macOS and Apple Mail 
>> are you using?
>> The versions of Mail in Mojave, High Sierra, iOS 12, and iOS 11 contain new 
>> features and design changes. 
>> 
>> Cheers,
>> Ronni
>> 
>> 13-inch MacBook Air (April 2014)
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>> 
>> macOS High Sierra 10.13.6
>> 
>> 
>>> On 10 Jan 2019, at 12:31 pm, Brett Curtis >> > wrote:
>>> 
>>> I’ve just returned to using Mail after a long break.
>>> My question is regarding opening a new sub folder to my business email.  
>>> Although I did this successfully a few months ago, I’m now having problems.
>>> I click on the mailbox and choose “New mailbox”
>>> I name the new one and press OK.  It appears for a second or so at the 
>>> bottom of the mailbox section, then disappears.
>>> If I try again, using the same name, it won’t let me, saying a mailbox of 
>>> that name already exists.
>>> I can create a subfolder mailbox to one of the existing 3 sub mailboxes but 
>>> cannot move them up in the hierarchy.
>>> 
>>> tia
>>> 
>>> Regards
>>> Brett Curtis
>>> br...@magicleanwa.com.au 
>>> 04 0354 0354
>> 
>> 


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Re: Mail

[Brett Curtis]

Mojave 10.14.1
Mail 12.1

Regards
Brett Curtis
br...@magicleanwa.com.au
04 0354 0354



> On 10 Jan 2019, at 4:17 pm, Ronni Brown  wrote:
> 
> Hello Brett,
> 
> First before I can offer any help - What version of  macOS and Apple Mail are 
> you using?
> The versions of Mail in Mojave, High Sierra, iOS 12, and iOS 11 contain new 
> features and design changes. 
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> macOS High Sierra 10.13.6
> 
> 
>> On 10 Jan 2019, at 12:31 pm, Brett Curtis > > wrote:
>> 
>> I’ve just returned to using Mail after a long break.
>> My question is regarding opening a new sub folder to my business email.  
>> Although I did this successfully a few months ago, I’m now having problems.
>> I click on the mailbox and choose “New mailbox”
>> I name the new one and press OK.  It appears for a second or so at the 
>> bottom of the mailbox section, then disappears.
>> If I try again, using the same name, it won’t let me, saying a mailbox of 
>> that name already exists.
>> I can create a subfolder mailbox to one of the existing 3 sub mailboxes but 
>> cannot move them up in the hierarchy.
>> 
>> tia
>> 
>> Regards
>> Brett Curtis
>> br...@magicleanwa.com.au 
>> 04 0354 0354
>> 
>> 
> 
> 
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Re: Mail

[Ronni Brown]

Hello Brett,

First before I can offer any help - What version of  macOS and Apple Mail are 
you using?
The versions of Mail in Mojave, High Sierra, iOS 12, and iOS 11 contain new 
features and design changes. 

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS High Sierra 10.13.6


> On 10 Jan 2019, at 12:31 pm, Brett Curtis  wrote:
> 
> I’ve just returned to using Mail after a long break.
> My question is regarding opening a new sub folder to my business email.  
> Although I did this successfully a few months ago, I’m now having problems.
> I click on the mailbox and choose “New mailbox”
> I name the new one and press OK.  It appears for a second or so at the bottom 
> of the mailbox section, then disappears.
> If I try again, using the same name, it won’t let me, saying a mailbox of 
> that name already exists.
> I can create a subfolder mailbox to one of the existing 3 sub mailboxes but 
> cannot move them up in the hierarchy.
> 
> tia
> 
> Regards
> Brett Curtis
> br...@magicleanwa.com.au 
> 04 0354 0354
> 
> 


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Re: Mail

[Barry Sexstone]

When the experts are looking at Brett’s problems perhaps they could advise me 
as to how I can combine Mailboxes.

Thanks

Barry

> On 10 Jan 2019, at 12:31 pm, Brett Curtis  wrote:
> 
> I’ve just returned to using Mail after a long break.
> My question is regarding opening a new sub folder to my business email.  
> Although I did this successfully a few months ago, I’m now having problems.
> I click on the mailbox and choose “New mailbox”
> I name the new one and press OK.  It appears for a second or so at the bottom 
> of the mailbox section, then disappears.
> If I try again, using the same name, it won’t let me, saying a mailbox of 
> that name already exists.
> I can create a subfolder mailbox to one of the existing 3 sub mailboxes but 
> cannot move them up in the hierarchy.
> 
> tia
> 
> Regards
> Brett Curtis
> br...@magicleanwa.com.au 
> 04 0354 0354
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
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> 

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Re: Mail Trash NOT deleting after 1 month as requested

[Stephen Chape]

Hi Ronni.
Another email from JC.

Great Stephen…this issue seems to have started with El Capitan (or at least got 
recurring with it) and the solutions offered (even those from Apple itself) 
seem to work only temporarily. Some of those that did a OS update got the issue 
resolved, but some didn’t resolve it like that or even by 
reinstalling/restoring the OS.

JC.

> On 13 Aug 2018, at 6:14 am, Ronda Brown  wrote:
> 
> Thanks Stephen,
> 
> Interesting, are all his Macs running the latest version of High Sierra? 
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
> On 12 Aug 2018, at 10:32 pm, Stephen Chape  > wrote:
> 
>> Sorry Ronni.
>> Duurrggghh …. I forget to paste in the text.
>> Here it is:-
>> 
>> Hi Stephen…I cannot reply directly to Wamug because I’m not a paying member, 
>> so took the liberty to reply directly to your email.
>> 
>> Having said that just let me add that I have two machines at home (iMac and 
>> MacBook Pro Retina) and another iMac at work and Apple Mail deletes emails 
>> older than 30 days on all of them as expected…on POP accounts. On the other 
>> hand a quick Google search shows that you are not alone.
>> 
>> Best regards,
>> JC
>> 
>> 
>>> On 12 Aug 2018, at 9:00 pm, Ronda Brown >> > wrote:
>>> 
>>> Ummm, Stephen... where is the details of this off post reply??
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> 
>>> 
>>> On 10 Aug 2018, at 11:31 pm, Stephen Chape >> > wrote:
>>> 
 Hi folks.
 
 FYI
 
 Just received this off post reply.
 Interesting !
 
 
> On 9 Aug 2018, at 10:39 pm, Stephen Chape  > wrote:
> 
> Ta Ronni.
> At least I know why now.
> 
>> On 9 Aug 2018, at 4:47 pm, Ronni Brown > > wrote:
>> 
>> Hi Stephen,
>> 
>> I’ve found the setting doesn’t work with POP accounts, but does with 
>> IMAP.
>> 
>> Regards,
>> 
>> Ronni
>> 
>>> On 9 Aug 2018, at 2:58 pm, Stephen Chape >> > wrote:
>>> 
>>> Hi Ronni.
>>> It is POP.
>>> 
 On 9 Aug 2018, at 1:37 pm, Ronda Brown >>> > wrote:
 
 Hi Stephen,
 
 Is this an IMAP or POP email account?
 
  Ronni Brown’s iPad Pro 12.9-inch 256GB 
 
 
 On 9 Aug 2018, at 12:37 pm, Stephen Chape >>> > wrote:
 
> Hi folks.
> This is something I have mentioned in the past, but never really 
> resolved.
> 
> My Mail Trash folder is set to delete mail after 1 month.
> I just checked and my Trash has over 900 emails going back to May.
> Even though in Mailbox Behaviours it is set up to delete after 1 
> month.
> 
> This used to happen on my older 2012 iMac (which my wife now uses. 
> And it still does.)
> But it also happens on my newer 2017 iMac.
> 
> I MUST be missing something in Preferences for Mail !
> Any ideas would be most welcome ?
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - > >
>> Guidelines - > >
>> Settings & Unsubscribe - 
>> > >
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
 
 
 Regards,
 Stephen Chape
 
 
 
 
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - >
 Guidelines - >
 Settings & Unsubscribe - 
 >
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - >> >
>>> Guidelines - >> >
>>> Settings & Unsubscribe - 
>>> >> >
>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group 

Re: Mail Trash NOT deleting after 1 month as requested

[Stephen Chape]

Hi Ronni.
Got this reply just now.

Hi Stephen…one iMac and the MacBookPro are running High Sierra and the other 
iMac is running El Capitan. On further inquiry, my daughter’s MacBookPro is 
running High Sierra and email will NOT automatically delete after 30 days on 
her machine on a POP account…changing Preference setting to delete on quitting 
Mail app works, but not on 30 days.

Best regards,
JC

> On 13 Aug 2018, at 6:14 am, Ronda Brown  wrote:
> 
> Thanks Stephen,
> 
> Interesting, are all his Macs running the latest version of High Sierra? 
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
> On 12 Aug 2018, at 10:32 pm, Stephen Chape  > wrote:
> 
>> Sorry Ronni.
>> Duurrggghh …. I forget to paste in the text.
>> Here it is:-
>> 
>> Hi Stephen…I cannot reply directly to Wamug because I’m not a paying member, 
>> so took the liberty to reply directly to your email.
>> 
>> Having said that just let me add that I have two machines at home (iMac and 
>> MacBook Pro Retina) and another iMac at work and Apple Mail deletes emails 
>> older than 30 days on all of them as expected…on POP accounts. On the other 
>> hand a quick Google search shows that you are not alone.
>> 
>> Best regards,
>> JC
>> 
>> 
>>> On 12 Aug 2018, at 9:00 pm, Ronda Brown >> > wrote:
>>> 
>>> Ummm, Stephen... where is the details of this off post reply??
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> 
>>> 
>>> On 10 Aug 2018, at 11:31 pm, Stephen Chape >> > wrote:
>>> 
 Hi folks.
 
 FYI
 
 Just received this off post reply.
 Interesting !
 
 
> On 9 Aug 2018, at 10:39 pm, Stephen Chape  > wrote:
> 
> Ta Ronni.
> At least I know why now.
> 
>> On 9 Aug 2018, at 4:47 pm, Ronni Brown > > wrote:
>> 
>> Hi Stephen,
>> 
>> I’ve found the setting doesn’t work with POP accounts, but does with 
>> IMAP.
>> 
>> Regards,
>> 
>> Ronni
>> 
>>> On 9 Aug 2018, at 2:58 pm, Stephen Chape >> > wrote:
>>> 
>>> Hi Ronni.
>>> It is POP.
>>> 
 On 9 Aug 2018, at 1:37 pm, Ronda Brown >>> > wrote:
 
 Hi Stephen,
 
 Is this an IMAP or POP email account?
 
  Ronni Brown’s iPad Pro 12.9-inch 256GB 
 
 
 On 9 Aug 2018, at 12:37 pm, Stephen Chape >>> > wrote:
 
> Hi folks.
> This is something I have mentioned in the past, but never really 
> resolved.
> 
> My Mail Trash folder is set to delete mail after 1 month.
> I just checked and my Trash has over 900 emails going back to May.
> Even though in Mailbox Behaviours it is set up to delete after 1 
> month.
> 
> This used to happen on my older 2012 iMac (which my wife now uses. 
> And it still does.)
> But it also happens on my newer 2017 iMac.
> 
> I MUST be missing something in Preferences for Mail !
> Any ideas would be most welcome ?
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - > >
>> Guidelines - > >
>> Settings & Unsubscribe - 
>> > >
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
 
 
 Regards,
 Stephen Chape
 
 
 
 
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - >
 Guidelines - >
 Settings & Unsubscribe - 
 >
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - >> >
>>> Guidelines - >> >
>>> Settings & Unsubscribe - 
>>> >> >
>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 

Re: Mail Trash NOT deleting after 1 month as requested

[Ronda Brown]

Thanks Stephen,

Interesting, are all his Macs running the latest version of High Sierra? 

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 12 Aug 2018, at 10:32 pm, Stephen Chape  wrote:
> 
> Sorry Ronni.
> Duurrggghh …. I forget to paste in the text.
> Here it is:-
> 
> Hi Stephen…I cannot reply directly to Wamug because I’m not a paying member, 
> so took the liberty to reply directly to your email.
> 
> Having said that just let me add that I have two machines at home (iMac and 
> MacBook Pro Retina) and another iMac at work and Apple Mail deletes emails 
> older than 30 days on all of them as expected…on POP accounts. On the other 
> hand a quick Google search shows that you are not alone.
> 
> Best regards,
> JC
> 
> 
>> On 12 Aug 2018, at 9:00 pm, Ronda Brown  wrote:
>> 
>> Ummm, Stephen... where is the details of this off post reply??
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 10 Aug 2018, at 11:31 pm, Stephen Chape  wrote:
>>> 
>>> Hi folks.
>>> 
>>> FYI
>>> 
>>> Just received this off post reply.
>>> Interesting !
>>> 
>>> 
 On 9 Aug 2018, at 10:39 pm, Stephen Chape  wrote:
 
 Ta Ronni.
 At least I know why now.
 
> On 9 Aug 2018, at 4:47 pm, Ronni Brown  wrote:
> 
> Hi Stephen,
> 
> I’ve found the setting doesn’t work with POP accounts, but does with IMAP.
> 
> Regards,
> 
> Ronni
> 
>> On 9 Aug 2018, at 2:58 pm, Stephen Chape  wrote:
>> 
>> Hi Ronni.
>> It is POP.
>> 
>>> On 9 Aug 2018, at 1:37 pm, Ronda Brown  wrote:
>>> 
>>> Hi Stephen,
>>> 
>>> Is this an IMAP or POP email account?
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> 
>>> 
 On 9 Aug 2018, at 12:37 pm, Stephen Chape  wrote:
 
 Hi folks.
 This is something I have mentioned in the past, but never really 
 resolved.
 
 My Mail Trash folder is set to delete mail after 1 month.
 I just checked and my Trash has over 900 emails going back to May.
 Even though in Mailbox Behaviours it is set up to delete after 1 month.
 
 This used to happen on my older 2012 iMac (which my wife now uses. And 
 it still does.)
 But it also happens on my newer 2017 iMac.
 
 I MUST be missing something in Preferences for Mail !
 Any ideas would be most welcome ?
 
 Regards,
 Stephen Chape
 
 
 
 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
 
 
 Regards,
 Stephen Chape
 
 
 
 
 
 
>>> 
>>> 
>>> Regards,
>>> Stephen Chape
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
>>> Settings & Unsubscribe - 
>>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
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> 
-- The WA Macintosh User Group Mailing List --
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Re: Mail Trash NOT deleting after 1 month as requested

[Stephen Chape]

Sorry Ronni.
Duurrggghh …. I forget to paste in the text.
Here it is:-

Hi Stephen…I cannot reply directly to Wamug because I’m not a paying member, so 
took the liberty to reply directly to your email.

Having said that just let me add that I have two machines at home (iMac and 
MacBook Pro Retina) and another iMac at work and Apple Mail deletes emails 
older than 30 days on all of them as expected…on POP accounts. On the other 
hand a quick Google search shows that you are not alone.

Best regards,
JC


> On 12 Aug 2018, at 9:00 pm, Ronda Brown  wrote:
> 
> Ummm, Stephen... where is the details of this off post reply??
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
> On 10 Aug 2018, at 11:31 pm, Stephen Chape  > wrote:
> 
>> Hi folks.
>> 
>> FYI
>> 
>> Just received this off post reply.
>> Interesting !
>> 
>> 
>>> On 9 Aug 2018, at 10:39 pm, Stephen Chape >> > wrote:
>>> 
>>> Ta Ronni.
>>> At least I know why now.
>>> 
 On 9 Aug 2018, at 4:47 pm, Ronni Brown >>> > wrote:
 
 Hi Stephen,
 
 I’ve found the setting doesn’t work with POP accounts, but does with IMAP.
 
 Regards,
 
 Ronni
 
> On 9 Aug 2018, at 2:58 pm, Stephen Chape  > wrote:
> 
> Hi Ronni.
> It is POP.
> 
>> On 9 Aug 2018, at 1:37 pm, Ronda Brown > > wrote:
>> 
>> Hi Stephen,
>> 
>> Is this an IMAP or POP email account?
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>> On 9 Aug 2018, at 12:37 pm, Stephen Chape > > wrote:
>> 
>>> Hi folks.
>>> This is something I have mentioned in the past, but never really 
>>> resolved.
>>> 
>>> My Mail Trash folder is set to delete mail after 1 month.
>>> I just checked and my Trash has over 900 emails going back to May.
>>> Even though in Mailbox Behaviours it is set up to delete after 1 month.
>>> 
>>> This used to happen on my older 2012 iMac (which my wife now uses. And 
>>> it still does.)
>>> But it also happens on my newer 2017 iMac.
>>> 
>>> I MUST be missing something in Preferences for Mail !
>>> Any ideas would be most welcome ?
>>> 
>>> Regards,
>>> Stephen Chape
>>> 
>>> 
>>> 
>>> 
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - >
 Guidelines - >
 Settings & Unsubscribe - 
 >
>>> 
>>> 
>>> Regards,
>>> Stephen Chape
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - > >
>> Guidelines - > >
>> Settings & Unsubscribe - 
>> > >
> -- The WA Macintosh User Group Mailing List --
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> Settings & Unsubscribe - 
> 


Regards,
Stephen Chape






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Re: Mail Trash NOT deleting after 1 month as requested

[Ronda Brown]

Ummm, Stephen... where is the details of this off post reply??

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 10 Aug 2018, at 11:31 pm, Stephen Chape  wrote:
> 
> Hi folks.
> 
> FYI
> 
> Just received this off post reply.
> Interesting !
> 
> 
>> On 9 Aug 2018, at 10:39 pm, Stephen Chape  wrote:
>> 
>> Ta Ronni.
>> At least I know why now.
>> 
>>> On 9 Aug 2018, at 4:47 pm, Ronni Brown  wrote:
>>> 
>>> Hi Stephen,
>>> 
>>> I’ve found the setting doesn’t work with POP accounts, but does with IMAP.
>>> 
>>> Regards,
>>> 
>>> Ronni
>>> 
 On 9 Aug 2018, at 2:58 pm, Stephen Chape  wrote:
 
 Hi Ronni.
 It is POP.
 
> On 9 Aug 2018, at 1:37 pm, Ronda Brown  wrote:
> 
> Hi Stephen,
> 
> Is this an IMAP or POP email account?
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 9 Aug 2018, at 12:37 pm, Stephen Chape  wrote:
>> 
>> Hi folks.
>> This is something I have mentioned in the past, but never really 
>> resolved.
>> 
>> My Mail Trash folder is set to delete mail after 1 month.
>> I just checked and my Trash has over 900 emails going back to May.
>> Even though in Mailbox Behaviours it is set up to delete after 1 month.
>> 
>> This used to happen on my older 2012 iMac (which my wife now uses. And 
>> it still does.)
>> But it also happens on my newer 2017 iMac.
>> 
>> I MUST be missing something in Preferences for Mail !
>> Any ideas would be most welcome ?
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
>>> Settings & Unsubscribe - 
>>> 
>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: Mail Trash NOT deleting after 1 month as requested

[Stephen Chape]

Hi folks.

FYI

Just received this off post reply.
Interesting !


> On 9 Aug 2018, at 10:39 pm, Stephen Chape  wrote:
> 
> Ta Ronni.
> At least I know why now.
> 
>> On 9 Aug 2018, at 4:47 pm, Ronni Brown > > wrote:
>> 
>> Hi Stephen,
>> 
>> I’ve found the setting doesn’t work with POP accounts, but does with IMAP.
>> 
>> Regards,
>> 
>> Ronni
>> 
>>> On 9 Aug 2018, at 2:58 pm, Stephen Chape >> > wrote:
>>> 
>>> Hi Ronni.
>>> It is POP.
>>> 
 On 9 Aug 2018, at 1:37 pm, Ronda Brown >>> > wrote:
 
 Hi Stephen,
 
 Is this an IMAP or POP email account?
 
  Ronni Brown’s iPad Pro 12.9-inch 256GB 
 
 
 On 9 Aug 2018, at 12:37 pm, Stephen Chape >>> > wrote:
 
> Hi folks.
> This is something I have mentioned in the past, but never really resolved.
> 
> My Mail Trash folder is set to delete mail after 1 month.
> I just checked and my Trash has over 900 emails going back to May.
> Even though in Mailbox Behaviours it is set up to delete after 1 month.
> 
> This used to happen on my older 2012 iMac (which my wife now uses. And it 
> still does.)
> But it also happens on my newer 2017 iMac.
> 
> I MUST be missing something in Preferences for Mail !
> Any ideas would be most welcome ?
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - > >
>> Guidelines - > >
>> Settings & Unsubscribe - 
>> > >
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 


Regards,
Stephen Chape






-- The WA Macintosh User Group Mailing List --
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Re: Mail Trash NOT deleting after 1 month as requested

[Stephen Chape]

Ta Ronni.
At least I know why now.

> On 9 Aug 2018, at 4:47 pm, Ronni Brown  wrote:
> 
> Hi Stephen,
> 
> I’ve found the setting doesn’t work with POP accounts, but does with IMAP.
> 
> Regards,
> 
> Ronni
> 
>> On 9 Aug 2018, at 2:58 pm, Stephen Chape > > wrote:
>> 
>> Hi Ronni.
>> It is POP.
>> 
>>> On 9 Aug 2018, at 1:37 pm, Ronda Brown >> > wrote:
>>> 
>>> Hi Stephen,
>>> 
>>> Is this an IMAP or POP email account?
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> 
>>> 
>>> On 9 Aug 2018, at 12:37 pm, Stephen Chape >> > wrote:
>>> 
 Hi folks.
 This is something I have mentioned in the past, but never really resolved.
 
 My Mail Trash folder is set to delete mail after 1 month.
 I just checked and my Trash has over 900 emails going back to May.
 Even though in Mailbox Behaviours it is set up to delete after 1 month.
 
 This used to happen on my older 2012 iMac (which my wife now uses. And it 
 still does.)
 But it also happens on my newer 2017 iMac.
 
 I MUST be missing something in Preferences for Mail !
 Any ideas would be most welcome ?
 
 Regards,
 Stephen Chape
 
 
 
 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 


Regards,
Stephen Chape






-- The WA Macintosh User Group Mailing List --
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Re: Mail Trash NOT deleting after 1 month as requested

[Ronni Brown]

Hi Stephen,

I’ve found the setting doesn’t work with POP accounts, but does with IMAP.

Regards,

Ronni

> On 9 Aug 2018, at 2:58 pm, Stephen Chape  wrote:
> 
> Hi Ronni.
> It is POP.
> 
>> On 9 Aug 2018, at 1:37 pm, Ronda Brown  wrote:
>> 
>> Hi Stephen,
>> 
>> Is this an IMAP or POP email account?
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 9 Aug 2018, at 12:37 pm, Stephen Chape  wrote:
>>> 
>>> Hi folks.
>>> This is something I have mentioned in the past, but never really resolved.
>>> 
>>> My Mail Trash folder is set to delete mail after 1 month.
>>> I just checked and my Trash has over 900 emails going back to May.
>>> Even though in Mailbox Behaviours it is set up to delete after 1 month.
>>> 
>>> This used to happen on my older 2012 iMac (which my wife now uses. And it 
>>> still does.)
>>> But it also happens on my newer 2017 iMac.
>>> 
>>> I MUST be missing something in Preferences for Mail !
>>> Any ideas would be most welcome ?
>>> 
>>> Regards,
>>> Stephen Chape


-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: Mail Trash NOT deleting after 1 month as requested

[Ronni Brown]

Hi Stephen,

I’ve found the setting doesn’t work with POP accounts, but does with IMAP.

Regards,

Ronni

> On 9 Aug 2018, at 2:58 pm, Stephen Chape  wrote:
> 
> Hi Ronni.
> It is POP.
> 
>> On 9 Aug 2018, at 1:37 pm, Ronda Brown > > wrote:
>> 
>> Hi Stephen,
>> 
>> Is this an IMAP or POP email account?
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>> On 9 Aug 2018, at 12:37 pm, Stephen Chape > > wrote:
>> 
>>> Hi folks.
>>> This is something I have mentioned in the past, but never really resolved.
>>> 
>>> My Mail Trash folder is set to delete mail after 1 month.
>>> I just checked and my Trash has over 900 emails going back to May.
>>> Even though in Mailbox Behaviours it is set up to delete after 1 month.
>>> 
>>> This used to happen on my older 2012 iMac (which my wife now uses. And it 
>>> still does.)
>>> But it also happens on my newer 2017 iMac.
>>> 
>>> I MUST be missing something in Preferences for Mail !
>>> Any ideas would be most welcome ?
>>> 
>>> Regards,
>>> Stephen Chape
>>> 
>>> 
>>> 
>>> 


-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: Mail Trash NOT deleting after 1 month as requested

[Stephen Chape]

Hi Ronni.
It is POP.

> On 9 Aug 2018, at 1:37 pm, Ronda Brown  wrote:
> 
> Hi Stephen,
> 
> Is this an IMAP or POP email account?
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
> On 9 Aug 2018, at 12:37 pm, Stephen Chape  > wrote:
> 
>> Hi folks.
>> This is something I have mentioned in the past, but never really resolved.
>> 
>> My Mail Trash folder is set to delete mail after 1 month.
>> I just checked and my Trash has over 900 emails going back to May.
>> Even though in Mailbox Behaviours it is set up to delete after 1 month.
>> 
>> This used to happen on my older 2012 iMac (which my wife now uses. And it 
>> still does.)
>> But it also happens on my newer 2017 iMac.
>> 
>> I MUST be missing something in Preferences for Mail !
>> Any ideas would be most welcome ?
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
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>> > >
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Regards,
Stephen Chape






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Re: Mail Trash NOT deleting after 1 month as requested

[Ronda Brown]

Hi Stephen,

Is this an IMAP or POP email account?

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 9 Aug 2018, at 12:37 pm, Stephen Chape  wrote:
> 
> Hi folks.
> This is something I have mentioned in the past, but never really resolved.
> 
> My Mail Trash folder is set to delete mail after 1 month.
> I just checked and my Trash has over 900 emails going back to May.
> Even though in Mailbox Behaviours it is set up to delete after 1 month.
> 
> This used to happen on my older 2012 iMac (which my wife now uses. And it 
> still does.)
> But it also happens on my newer 2017 iMac.
> 
> I MUST be missing something in Preferences for Mail !
> Any ideas would be most welcome ?
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
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Re: Mail passwords

[Ronda Brown]

Hi Severin,

That’s good to hear.

Put the website into Reader View, as much easier to read.
I have automatic Reader View set on all websites.

Cheers,
Ronni 

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 28 Mar 2018, at 4:26 pm, Severin Crisp  wrote:
> 
> Many thanks Ronni, that shows the way!   
> Severin
> 
>> On 28 Mar 2018, at 15:42, Ronda Brown  wrote:
>> 
>> Hi Severin,
>> 
>> If you haven’t had success changing your email password on the iOS devices.
>> You might find this article helpful.
>> 
>> “Can’t Update or Change Email Password on iPhone or iPad?
>> If you recently updated and changed your email account’s password and then 
>> tried updating your iPhone’s Mail App or Account Settings, you likely 
>> discovered that there is no easy way to update these account passwords. 
>> There is no password entry field on your iPhone’s or iPad’s email account’s 
>> information settings! 
>> And it seems entirely counter-intuitive–it feels like it SHOULD be there. 
>> But instead, there’s just fields for your Name, Email, and even a 
>> Description BUT NO PASSWORD. So what gives? How do you really update or 
>> change email password on iPhone or other iDevices?”
>> 
>> Read more and solution here:
>> https://appletoolbox.com/2017/11/cant-update-or-change-email-password-on-iphone-or-ipad/
>> 
>> Kind regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 27 Mar 2018, at 4:39 pm, Severin Crisp  wrote:
>>> 
>>> I want to change the Apple Mail passwords for two users on 5 devices.  
>>> What is the best procedure for this?   Internet information is sketchy.  
>>> I assume there is no global procedure and the devices will all have to be 
>>> dealt with separately.  
>>> Severin Crisp
>>> 
>>> 
>>>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
>>> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>>>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>>> Mob  0484 624 741mail to: sevcr...@westnet.com.au
>>>   _
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
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> 
> 
> 
>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
> Mob  0484 624 741mail to: sevcr...@westnet.com.au
>   _
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
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Re: Mail passwords

[Severin Crisp]

Many thanks Ronni, that shows the way!   
Severin

> On 28 Mar 2018, at 15:42, Ronda Brown  wrote:
> 
> Hi Severin,
> 
> If you haven’t had success changing your email password on the iOS devices.
> You might find this article helpful.
> 
> “Can’t Update or Change Email Password on iPhone or iPad?
> 
> If you recently updated and changed your email account’s password and then 
> tried updating your iPhone’s Mail App or Account Settings, you likely 
> discovered that there is no easy way to update these account passwords. 
> There is no password entry field on your iPhone’s or iPad’s email account’s 
> information settings! 
> And it seems entirely counter-intuitive–it feels like it SHOULD be there. But 
> instead, there’s just fields for your Name, Email, and even a Description BUT 
> NO PASSWORD. So what gives? How do you really update or change email password 
> on iPhone or other iDevices?”
> 
> Read more and solution here:
> https://appletoolbox.com/2017/11/cant-update-or-change-email-password-on-iphone-or-ipad/
>  
> 
> 
> Kind regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
> On 27 Mar 2018, at 4:39 pm, Severin Crisp  > wrote:
> 
>> I want to change the Apple Mail passwords for two users on 5 devices.  
>> What is the best procedure for this?   Internet information is sketchy.  
>> I assume there is no global procedure and the devices will all have to be 
>> dealt with separately.  
>> Severin Crisp
>> 
>> 
>>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
>> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>> Mob  0484 624 741mail to: sevcr...@westnet.com.au 
>> 
>>   _
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - > >
>> Guidelines - > >
>> Settings & Unsubscribe - 
>> > >
> -- The WA Macintosh User Group Mailing List --
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 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
Mob  0484 624 741mail to: sevcr...@westnet.com.au 

  _










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Re: Mail passwords

[Ronda Brown]

Hi Severin,

If you haven’t had success changing your email password on the iOS devices.
You might find this article helpful.

“Can’t Update or Change Email Password on iPhone or iPad?
If you recently updated and changed your email account’s password and then 
tried updating your iPhone’s Mail App or Account Settings, you likely 
discovered that there is no easy way to update these account passwords. 
There is no password entry field on your iPhone’s or iPad’s email account’s 
information settings! 
And it seems entirely counter-intuitive–it feels like it SHOULD be there. But 
instead, there’s just fields for your Name, Email, and even a Description BUT 
NO PASSWORD. So what gives? How do you really update or change email password 
on iPhone or other iDevices?”

Read more and solution here:
https://appletoolbox.com/2017/11/cant-update-or-change-email-password-on-iphone-or-ipad/

Kind regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 27 Mar 2018, at 4:39 pm, Severin Crisp  wrote:
> 
> I want to change the Apple Mail passwords for two users on 5 devices.  
> What is the best procedure for this?   Internet information is sketchy.  
> I assume there is no global procedure and the devices will all have to be 
> dealt with separately.  
> Severin Crisp
> 
> 
>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
> Mob  0484 624 741mail to: sevcr...@westnet.com.au
>   _
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
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Re: Mail Problem

[Diana & Graham Stevens]

I am still struggling with this. I hoped someone would tell me if I should 
delete Graham's account and reinstate (and how to do it) or else suggest how I 
might get his SMTP server back online.

If I delete the account in Internet Accounts it warns it will remove its data 
from Mail, does this include all his downloaded emails?

If I delete the account in Mail I am afraid it will not allow me to set up a 
new account, that I may still get the sort of message I get when I try to edit 
the SMTP settings "A SMTP account already exists. Only a single SMTP account is 
allowed to be saved."

I've looked at the advice given on Apple's official Mail site but they don't 
tell you what to do if you can't save the settings. Their Mail Settings Lookup 
gives me the wrong information for the account, it thinks it is IMAP and has 
different ports. Maybe this is the 'Ghost' account except that Mail Settings 
Lookup gets the ports settings for my accounts wrong too, maybe it doesn't work 
in Sierra.

Connection Doctor reports that his SMTP server is offline but the "Network 
Diagnostics" is greyed out and nothing I select activates it.

I tried deleting the Preferences but it didn't delete the Server settings.

Diana
Sent from my iPad

> On 29 Oct 2017, at 6:40 am, Diana & Graham Stevens  
> wrote:
> 
> Postscript to my previous message:
> 
> I have got rid of the extra Internet Account. There was only one shared note, 
> I unshared it, deleted the account, re-shared and the extra account did not 
> reappear. It was redundant anyway as it is part of the iCloud Account.
> 
> It made no difference, Graham’s SMTP server is still offline. Should I delete 
> his account and reinstate?
> 
> Diana
> 
> Hi Ronni
> 
> I had tried to edit the SMTP Server list but did not try adding a server. 
> 
> I added the server as you described below. But when I select it from the list 
> it puts my email address in the username.
> 
> The drop-down list has:
> iCloud (Offline)
> iinet.net.au
> mail.iinet.net.au (Offline)
> SMTP [default name added server]
> 
> Choosing any option from the list results in my email address being in the 
> username. Choosing the 3rd option initially puts Graham's address in, then it 
> changes to mine. I tried to get the server back online, tried taking all 
> accounts offline, restart, safe mode, zapped PRAM (totally weird with no 
> chime) nothing fixed it.
> 
> The outgoing port is 587, I assume that Daniel chose this when he set up the 
> computer. 
> 
> I just looked in the Internet Account Preferences and there is one for each 
> of our accounts plus a second iinet.net.au labeled 'Notes' where the others 
> have 'Mail'. When I select it I get the error message "Can't connect to 
> account ... enter password ...". 
> 
> Should I delete it?
> 
> Thanks for your help, Diana 
> 
> Sent from my iPad
> 
>> On 28 Oct 2017, at 12:02 pm, Ronni Brown  wrote:
>> 
>> Hello Diana,
>> 
>> Check Graham’s iiNet Account settings are correct.
>> 
>> You can 'Edit the SMTP Server List’.
>> Incoming (POP/IMAP email Server  - Outgoing (SMTP) email server
>>mail.iinet.net.au 
>> mail.iinet.net.au
>> 
>> 
>> 1. Open Mail > Preferences > Accounts
>> 
>> 2. Click “iiNet POP" & Under 'Accounts'
>> 
>> 3. Go to Server Settings/ Outgoing Mail Server (SMTP): mail.iinet.net.au
>> 
>> click on the Arrow & Scroll to 'Edit SMTP Server List'
>> 
>> 4. Click the +
>> 
>> 5. Double click (where it says to) & type in mail.iinet.net.au
>> 
>> 6. Click  mail.iinet.net.au so it shows in Outgoing Mail Server (SMTP)
>> 
>> 7. See if you can send an email 
>> 
>> 
>> SSL Encrypted ports (recommended for Hosted Exchange through the iiNet Group)
>>  • Ensure that your email settings are correct for your iiNet Group 
>> email, 
>>  • particularly: Outgoing (SMTP) port: 465
>> SSL: Enabled
>> Authentication/password: Yes - use your email address as the username, and 
>> your email password
>>  
>>  •   If you find the above settings aren’t working for you, try the 
>> following settings for your outgoing mail server:
>>  
>> Outgoing port: 587
>>  • Authentication/password: Yes - use your email address as the 
>> username, and your email password
>> 
>> 
>> Regards,
>> Ronni
>> 
>> 13-inch MacBook Air (April 2014)
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>> 
>> macOS High Sierra 10.13
>> 
>> 
>>> On 27 Oct 2017, at 9:36 am, Diana & Graham Stevens  
>>> wrote:
>>> 
>>> Good morning all
>>> 
>>> Graham can't send emails from his POP account (no problem with incoming 
>>> mail). At first this fault was intermittent but for the last 2 days every 
>>> time he tried he got the same message "Can't connect to server ... enter 
>>> password" then "unable to verify ...".
>>> 
>>> In preferences the SMTP password wasn't filled in with "optional" showing. 

Re: Mail Problem

[Diana & Graham Stevens]

Postscript to my previous message:

I have got rid of the extra Internet Account. There was only one shared note, I 
unshared it, deleted the account, re-shared and the extra account did not 
reappear. It was redundant anyway as it is part of the iCloud Account.

It made no difference, Graham’s SMTP server is still offline. Should I delete 
his account and reinstate?

Diana

Hi Ronni

I had tried to edit the SMTP Server list but did not try adding a server. 

I added the server as you described below. But when I select it from the list 
it puts my email address in the username.

The drop-down list has:
iCloud (Offline)
iinet.net.au 
mail.iinet.net.au  (Offline)
SMTP [default name added server]

Choosing any option from the list results in my email address being in the 
username. Choosing the 3rd option initially puts Graham's address in, then it 
changes to mine. I tried to get the server back online, tried taking all 
accounts offline, restart, safe mode, zapped PRAM (totally weird with no chime) 
nothing fixed it.

The outgoing port is 587, I assume that Daniel chose this when he set up the 
computer. 

I just looked in the Internet Account Preferences and there is one for each of 
our accounts plus a second iinet.net.au  labeled 'Notes' 
where the others have 'Mail'. When I select it I get the error message "Can't 
connect to account ... enter password ...". 

Should I delete it?

Thanks for your help, Diana 

Sent from my iPad

On 28 Oct 2017, at 12:02 pm, Ronni Brown > 
wrote:

> Hello Diana,
> 
> Check Graham’s iiNet Account settings are correct.
> 
> You can 'Edit the SMTP Server List’.
> Incoming (POP/IMAP email Server  - Outgoing (SMTP) email server
>mail.iinet.net.au   
> mail.iinet.net.au 
> 
> 
> 1. Open Mail > Preferences > Accounts
> 
> 2. Click “iiNet POP" & Under 'Accounts'
> 
> 3. Go to Server Settings/ Outgoing Mail Server (SMTP): mail.iinet.net.au 
> 
> click on the Arrow & Scroll to 'Edit SMTP Server List'
> 
> 4. Click the +
> 
> 5. Double click (where it says to) & type in mail.iinet.net.au 
> 
> 6. Click  mail.iinet.net.au  so it shows in 
> Outgoing Mail Server (SMTP)
> 
> 7. See if you can send an email 
> 
> 
> SSL Encrypted ports (recommended for Hosted Exchange through the iiNet Group)
>   • Ensure that your email settings are correct for your iiNet Group 
> email, 
>   • particularly: Outgoing (SMTP) port: 465
> SSL: Enabled
> Authentication/password: Yes - use your email address as the username, and 
> your email password
>  
>   •   If you find the above settings aren’t working for you, try the 
> following settings for your outgoing mail server:
>   
> Outgoing port: 587
>   • Authentication/password: Yes - use your email address as the 
> username, and your email password
> 
> 
> Regards,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> macOS High Sierra 10.13
> 
> 
>> On 27 Oct 2017, at 9:36 am, Diana & Graham Stevens > > wrote:
>> 
>> Good morning all
>> 
>> Graham can't send emails from his POP account (no problem with incoming 
>> mail). At first this fault was intermittent but for the last 2 days every 
>> time he tried he got the same message "Can't connect to server ... enter 
>> password" then "unable to verify ...".
>> 
>> In preferences the SMTP password wasn't filled in with "optional" showing. 
>> If I filled in the password I couldn't save it because only one SMTP server 
>> is allowed.
>> 
>> Because Graham needed to send an important email, I set up one of my email 
>> addresses with his name and he sent it last night.
>> 
>> This morning I sent a test message from his account and it went. When I 
>> looked at the preferences for his account my email address is in the SMTP 
>> box and the password is now filled in. Gremlins?
>> 
>> I tried to change the SMTP to his account but got the same "only one 
>> allowed" How can I fix this please.
>> 
>> iMac (Retina 4K, 21.5-inch, 2017) 3.4 GHz Intel Core i5 OS 10.12.6
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Re: Mail Problem

[Diana & Graham Stevens]

Hi Ronni

I had tried to edit the SMTP Server list but did not try adding a server. 

I added the server as you described below. But when I select it from the list 
it puts my email address in the username.

The drop-down list has:
iCloud (Offline)
iinet.net.au
mail.iinet.net.au (Offline)
SMTP [default name added server]

Choosing any option from the list results in my email address being in the 
username. Choosing the 3rd option initially puts Graham's address in, then it 
changes to mine. I tried to get the server back online, tried taking all 
accounts offline, restart, safe mode, zapped PRAM (totally weird with no chime) 
nothing fixed it.

The outgoing port is 587, I assume that Daniel chose this when he set up the 
computer. 

I just looked in the Internet Account Preferences and there is one for each of 
our accounts plus a second iinet.net.au labeled 'Notes' where the others have 
'Mail'. When I select it I get the error message "Can't connect to account ... 
enter password ...". 

Should I delete it?

Thanks for your help, Diana 

Sent from my iPad

> On 28 Oct 2017, at 12:02 pm, Ronni Brown  wrote:
> 
> Hello Diana,
> 
> Check Graham’s iiNet Account settings are correct.
> 
> You can 'Edit the SMTP Server List’.
> Incoming (POP/IMAP email Server  - Outgoing (SMTP) email server
>mail.iinet.net.au  mail.iinet.net.au
> 
> 
> 1. Open Mail > Preferences > Accounts
> 
> 2. Click “iiNet POP" & Under 'Accounts'
> 
> 3. Go to Server Settings/ Outgoing Mail Server (SMTP): mail.iinet.net.au
> 
> click on the Arrow & Scroll to 'Edit SMTP Server List'
> 
> 4. Click the +
> 
> 5. Double click (where it says to) & type in mail.iinet.net.au
> 
> 6. Click  mail.iinet.net.au so it shows in Outgoing Mail Server (SMTP)
> 
> 7. See if you can send an email 
> 
> 
> SSL Encrypted ports (recommended for Hosted Exchange through the iiNet Group)
>   • Ensure that your email settings are correct for your iiNet Group 
> email, 
>   • particularly: Outgoing (SMTP) port: 465
> SSL: Enabled
> Authentication/password: Yes - use your email address as the username, and 
> your email password
>  
>   •   If you find the above settings aren’t working for you, try the 
> following settings for your outgoing mail server:
>   
> Outgoing port: 587
>   • Authentication/password: Yes - use your email address as the 
> username, and your email password
> 
> 
> Regards,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> macOS High Sierra 10.13
> 
> 
>> On 27 Oct 2017, at 9:36 am, Diana & Graham Stevens  
>> wrote:
>> 
>> Good morning all
>> 
>> Graham can't send emails from his POP account (no problem with incoming 
>> mail). At first this fault was intermittent but for the last 2 days every 
>> time he tried he got the same message "Can't connect to server ... enter 
>> password" then "unable to verify ...".
>> 
>> In preferences the SMTP password wasn't filled in with "optional" showing. 
>> If I filled in the password I couldn't save it because only one SMTP server 
>> is allowed.
>> 
>> Because Graham needed to send an important email, I set up one of my email 
>> addresses with his name and he sent it last night.
>> 
>> This morning I sent a test message from his account and it went. When I 
>> looked at the preferences for his account my email address is in the SMTP 
>> box and the password is now filled in. Gremlins?
>> 
>> I tried to change the SMTP to his account but got the same "only one 
>> allowed" How can I fix this please.
>> 
>> iMac (Retina 4K, 21.5-inch, 2017) 3.4 GHz Intel Core i5 OS 10.12.6
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Re: Mail Problem

[John Thompson]

I have encountered the same problem with my Macbook Pro 2012 whilst away on 
holidays.

Very interested in the responses that may come in.

Regards

John Thompson


> On 27 Oct 2017, at 9:36 AM, Diana & Graham Stevens  
> wrote:
> 
> Good morning all
> 
> Graham can't send emails from his POP account (no problem with incoming 
> mail). At first this fault was intermittent but for the last 2 days every 
> time he tried he got the same message "Can't connect to server ... enter 
> password" then "unable to verify ...".
> 
> In preferences the SMTP password wasn't filled in with "optional" showing. If 
> I filled in the password I couldn't save it because only one SMTP server is 
> allowed.
> 
> Because Graham needed to send an important email, I set up one of my email 
> addresses with his name and he sent it last night.
> 
> This morning I sent a test message from his account and it went. When I 
> looked at the preferences for his account my email address is in the SMTP box 
> and the password is now filled in. Gremlins?
> 
> I tried to change the SMTP to his account but got the same "only one allowed" 
> How can I fix this please.
> 
> iMac (Retina 4K, 21.5-inch, 2017) 3.4 GHz Intel Core i5 OS 10.12.6
> 
> Diana 
> 
> Sent from my iPad
> 
> 
> Sent from my iPad
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Re: Mail problems

[Peter Crisp]

Ideally going to the Family environment for Mum is the best way to keep 
separate Messages and FaceTime traffic. This is the preferred config by Apple 
for your scenario. You can go back to a single Apple ID if you don’t like 
‘Family' after setting it up - it’s not complicated to set up. But to do this 
all family members need their own dedicated Apple ID. Also not a big deal. I 
remember when my family of 5 was functioning quite adequately with one Apple ID 
(before Family setup existed), it was possible to set Messages to not have 
overlap of one family member to another where not preferred.

Just go to Settings.]>Messages>Send and Receive and intuitively select the 
phone number/email address preferred for the device you’re holding. Do this 
across all devices (iOS and OSX) to keep out of each others way. Repeat this in 
FaceTime as well. 

Having done the iMAP migration across all devices, you might as well do the 
Family set up as well. 

Pete.


> On 31 May 2017, at 5:22 pm, Severin Crisp  wrote:
> 
> A few days ago I reported some Mail issues which are now cleared up.  There 
> were several issues but the root of it all was having a mix of PoP and iMap 
> accounts.  Now they are all iMap and with a bit of push and shove all is now 
> well.  
> Many thanks for inputs received!   
> My next issue, not seriously important is whether it is better for us to both 
> have the same or different Apple ID.   Currently they are the same.  Sharing 
> of iTunes content is not an issue nor is payment for items.  Mixing of some 
> messages is annoying and easy access to photos taken is essential.   I 
> suspect the ideal is for separate Apple IDs and then operate as a family.   
> Advice and experience welcomed !  
> Severin Crisp
> 
> 
>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>mail to: sevcr...@westnet.com.au 
> 
> 
> 
> 
> 
> 
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> 



Peter Crisp
petercr...@westnet.com.au



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Re: Mail problem

[John Thompson]

Thanks again Ronni.  After about 3 hours of downloading and re- installing 
Sierra, all now appears to be working fine.

Regards

John
> On 9 Feb 2017, at 10:17 AM, John Thompson  wrote:
> 
> Thanks Ronni.  I thought I may have to go down that track so will attend to 
> it later today, or tomorrow.  Nothing much else to do with this current 
> weather - Golf is out.
> 
> Regards
> 
> John
> 
>> On 9 Feb 2017, at 9:09 AM, Ronni Brown > > wrote:
>> 
>> Hi John,
>> 
>> Would there be any chance you have a corrupted email message that could be 
>> stopping Mail App from loading?
>> But, if you have the exact same email messages on both your computers - the 
>> Mac mini & MacBook Pro and you are NOT experiencing any problem with Mail on 
>> the MacBook Pro, I would not think so.
>> 
>> The only way you can reinstall Mail.app is to Reinstall macOS.
>> 
>> You can do this without affecting your files and settings.
>> But as always I recommend having a current bootable backup and/or Time 
>> Machine backup!
>> 
>> For this to work in macOS Recovery, you must be connected to the Internet. 
>> 
>> 1. Boot into macOS Recovery Partition 
>> 
>> Hold down Command-R at startup until the Apple logo appears to see emergency 
>> mode.
>> macOS Recovery gives you four choices:
>> 
>> 2. Select “Reinstall macOS”
>> 
>> Click the Wi-Fi icon at the top right of the screen and choose a network. 
>> Enter the network’s password, if necessary.
>> Select Reinstall macOS, and then click the Continue button. 
>> 
>> The Sierra installer data—roughly 5 GB downloads over the Internet from 
>> Apple’s servers; once the download is finished, installation proceeds.
>> 
>> Be prepared for the download to take anywhere from 20 minutes to several 
>> hours, depending on your connection; installation will then take another 15 
>> to 30 minutes.
>> —
>> During installation your Mac will restart a few times, sometimes you won’t 
>> hear a start up chime the screen will just be black.
>> Let the installation process complete - don’t interrupt it!
>> --
>> After your computer boots back into mac OS Sierra 
>> Perform Post-installation Tasks:
>> A) Respond to Immediate Questions
>> Among the most common questions are requests for your user account password 
>> or Apple ID password. For example, certain apps may once again need an 
>> administrator’s authorization to make changes to your data, and various apps 
>> that use your Apple ID (including iTunes and iBooks) may need you to sign in 
>> again.
>> 
>> Check System Preferences > iCloud to make sure you’re signed in to iCloud 
>> (and with the correct Apple ID). Do the same in iTunes (Account > View My 
>> Account) and the App Store (Store > View My Account).
>> NOTE:  Make sure “iCloud Drive” in NOT activated! (unless you wish to use 
>> it; you can set it up at a later date if needed).
>> 
>> Let us know how you get on please.
>> 
>> Regards,
>> Ronni
>> 
>> 
>>> On 9 Feb 2017, at 7:32 am, John Thompson >> > wrote:
>>> 
>>> Thanks for that Ronni,
>>> In answer to you questions;
>>> A)  Updating 10.12 to 10.12.3,
>>> 
>>> B)  No
>>> 
>>> C)  Yes, several times.
>>> 
>>> Have tried the Safe Boot a couple of times without success.
>>> 
>>> Do not know where I can access a fresh new version of Mail so currently, am 
>>> at a loss.
>>> 
>>> Regards
>>> 
>>> John
>>> 
>>> 
 On 8 Feb 2017, at 2:00 PM, Ronni Brown > wrote:
 
 
> On 8 Feb 2017, at 7:22 am, John Thompson  > wrote:
> 
> Since upgrading the Os on my 13” Macbook Pro (2012) Mail will not open.  
> It quits within a couple of secondsor less each time I try toopen it.  Is 
> there any way I can re-install Mail for this computer?  Do not have any 
> problemson the older MacMini running OS 10.11.6 and Mail 9.3.
> 
> Thanks in anticipation
> 
> John Thompson
 
 Hi John,
 
 A couple of questions first:
 A] Is this since upgrading from OS X 10.11.6 to macOS Sierra 10.12? or 
 updating macOS Sierra10.12 to 10.12.3?
 B] Do you receive any error message as to why Mail quit?
 C] Have you tried Restarting your MacBook Pro after Mail Quits, then 
 launch Mail right after you restart?
 
 I would first suggest you “Try A Safe Boot”
 
 To perform a safe boot, follow these steps:
 1. Start or Restart your Mac.
 2. Hold the Shift key immediately when you hear the startup chime, press 
 the Shift key and hold it down until the gray Apple logo appears on the 
 screen.
 3. Release the key when you see the gray Apple logo
 
 Your Mac will complete the startup process, which will take considerably 
 longer than usual. 
 You’ll eventually see the words “Safe Boot” on the screen—possibly within 

Re: Mail problem

[John Thompson]

Thanks Ronni.  I thought I may have to go down that track so will attend to it 
later today, or tomorrow.  Nothing much else to do with this current weather - 
Golf is out.

Regards

John

> On 9 Feb 2017, at 9:09 AM, Ronni Brown  wrote:
> 
> Hi John,
> 
> Would there be any chance you have a corrupted email message that could be 
> stopping Mail App from loading?
> But, if you have the exact same email messages on both your computers - the 
> Mac mini & MacBook Pro and you are NOT experiencing any problem with Mail on 
> the MacBook Pro, I would not think so.
> 
> The only way you can reinstall Mail.app is to Reinstall macOS.
> 
> You can do this without affecting your files and settings.
> But as always I recommend having a current bootable backup and/or Time 
> Machine backup!
> 
> For this to work in macOS Recovery, you must be connected to the Internet. 
> 
> 1. Boot into macOS Recovery Partition 
> 
> Hold down Command-R at startup until the Apple logo appears to see emergency 
> mode.
> macOS Recovery gives you four choices:
> 
> 2. Select “Reinstall macOS”
> 
> Click the Wi-Fi icon at the top right of the screen and choose a network. 
> Enter the network’s password, if necessary.
> Select Reinstall macOS, and then click the Continue button. 
> 
> The Sierra installer data—roughly 5 GB downloads over the Internet from 
> Apple’s servers; once the download is finished, installation proceeds.
> 
> Be prepared for the download to take anywhere from 20 minutes to several 
> hours, depending on your connection; installation will then take another 15 
> to 30 minutes.
> —
> During installation your Mac will restart a few times, sometimes you won’t 
> hear a start up chime the screen will just be black.
> Let the installation process complete - don’t interrupt it!
> --
> After your computer boots back into mac OS Sierra 
> Perform Post-installation Tasks:
> A) Respond to Immediate Questions
> Among the most common questions are requests for your user account password 
> or Apple ID password. For example, certain apps may once again need an 
> administrator’s authorization to make changes to your data, and various apps 
> that use your Apple ID (including iTunes and iBooks) may need you to sign in 
> again.
> 
> Check System Preferences > iCloud to make sure you’re signed in to iCloud 
> (and with the correct Apple ID). Do the same in iTunes (Account > View My 
> Account) and the App Store (Store > View My Account).
> NOTE:  Make sure “iCloud Drive” in NOT activated! (unless you wish to use it; 
> you can set it up at a later date if needed).
> 
> Let us know how you get on please.
> 
> Regards,
> Ronni
> 
> 
>> On 9 Feb 2017, at 7:32 am, John Thompson > > wrote:
>> 
>> Thanks for that Ronni,
>>  In answer to you questions;
>> A)   Updating 10.12 to 10.12.3,
>> 
>> B)   No
>> 
>> C)   Yes, several times.
>> 
>> Have tried the Safe Boot a couple of times without success.
>> 
>> Do not know where I can access a fresh new version of Mail so currently, am 
>> at a loss.
>> 
>> Regards
>> 
>> John
>> 
>> 
>>> On 8 Feb 2017, at 2:00 PM, Ronni Brown >> > wrote:
>>> 
>>> 
 On 8 Feb 2017, at 7:22 am, John Thompson > wrote:
 
 Since upgrading the Os on my 13” Macbook Pro (2012) Mail will not open.  
 It quits within a couple of secondsor less each time I try toopen it.  Is 
 there any way I can re-install Mail for this computer?  Do not have any 
 problemson the older MacMini running OS 10.11.6 and Mail 9.3.
 
 Thanks in anticipation
 
 John Thompson
>>> 
>>> Hi John,
>>> 
>>> A couple of questions first:
>>> A] Is this since upgrading from OS X 10.11.6 to macOS Sierra 10.12? or 
>>> updating macOS Sierra10.12 to 10.12.3?
>>> B] Do you receive any error message as to why Mail quit?
>>> C] Have you tried Restarting your MacBook Pro after Mail Quits, then launch 
>>> Mail right after you restart?
>>> 
>>> I would first suggest you “Try A Safe Boot”
>>> 
>>> To perform a safe boot, follow these steps:
>>> 1. Start or Restart your Mac.
>>> 2. Hold the Shift key immediately when you hear the startup chime, press 
>>> the Shift key and hold it down until the gray Apple logo appears on the 
>>> screen.
>>> 3. Release the key when you see the gray Apple logo
>>> 
>>> Your Mac will complete the startup process, which will take considerably 
>>> longer than usual. 
>>> You’ll eventually see the words “Safe Boot” on the screen—possibly within 
>>> the login window, depending on which version of macOS you’re running.
>>> 
>>> 4. Open Mail.app as soon as startup process completes.
>>> 
>>> If rebooting in safe mode solves the problem, you know that some system 
>>> level process is at fault or that one of the caches disabled by safe mode 
>>> was corrupted. 
>>> 
>>> 5. Restart normally and see if the problem is 

Re: Mail problem

[Ronni Brown]

Hi John,

Would there be any chance you have a corrupted email message that could be 
stopping Mail App from loading?
But, if you have the exact same email messages on both your computers - the Mac 
mini & MacBook Pro and you are NOT experiencing any problem with Mail on the 
MacBook Pro, I would not think so.

The only way you can reinstall Mail.app is to Reinstall macOS.

You can do this without affecting your files and settings.
But as always I recommend having a current bootable backup and/or Time Machine 
backup!

For this to work in macOS Recovery, you must be connected to the Internet. 

1. Boot into macOS Recovery Partition 

Hold down Command-R at startup until the Apple logo appears to see emergency 
mode.
macOS Recovery gives you four choices:

2. Select “Reinstall macOS”

Click the Wi-Fi icon at the top right of the screen and choose a network. 
Enter the network’s password, if necessary.
Select Reinstall macOS, and then click the Continue button. 

The Sierra installer data—roughly 5 GB downloads over the Internet from Apple’s 
servers; once the download is finished, installation proceeds.

Be prepared for the download to take anywhere from 20 minutes to several hours, 
depending on your connection; installation will then take another 15 to 30 
minutes.
—
During installation your Mac will restart a few times, sometimes you won’t hear 
a start up chime the screen will just be black.
Let the installation process complete - don’t interrupt it!
--
After your computer boots back into mac OS Sierra 
Perform Post-installation Tasks:
A) Respond to Immediate Questions
Among the most common questions are requests for your user account password or 
Apple ID password. For example, certain apps may once again need an 
administrator’s authorization to make changes to your data, and various apps 
that use your Apple ID (including iTunes and iBooks) may need you to sign in 
again.

Check System Preferences > iCloud to make sure you’re signed in to iCloud (and 
with the correct Apple ID). Do the same in iTunes (Account > View My Account) 
and the App Store (Store > View My Account).
NOTE:  Make sure “iCloud Drive” in NOT activated! (unless you wish to use it; 
you can set it up at a later date if needed).

Let us know how you get on please.

Regards,
Ronni


> On 9 Feb 2017, at 7:32 am, John Thompson  wrote:
> 
> Thanks for that Ronni,
>   In answer to you questions;
> A)Updating 10.12 to 10.12.3,
> 
> B)No
> 
> C)Yes, several times.
> 
> Have tried the Safe Boot a couple of times without success.
> 
> Do not know where I can access a fresh new version of Mail so currently, am 
> at a loss.
> 
> Regards
> 
> John
> 
> 
>> On 8 Feb 2017, at 2:00 PM, Ronni Brown > > wrote:
>> 
>> 
>>> On 8 Feb 2017, at 7:22 am, John Thompson >> > wrote:
>>> 
>>> Since upgrading the Os on my 13” Macbook Pro (2012) Mail will not open.  It 
>>> quits within a couple of secondsor less each time I try toopen it.  Is 
>>> there any way I can re-install Mail for this computer?  Do not have any 
>>> problemson the older MacMini running OS 10.11.6 and Mail 9.3.
>>> 
>>> Thanks in anticipation
>>> 
>>> John Thompson
>> 
>> Hi John,
>> 
>> A couple of questions first:
>> A] Is this since upgrading from OS X 10.11.6 to macOS Sierra 10.12? or 
>> updating macOS Sierra10.12 to 10.12.3?
>> B] Do you receive any error message as to why Mail quit?
>> C] Have you tried Restarting your MacBook Pro after Mail Quits, then launch 
>> Mail right after you restart?
>> 
>> I would first suggest you “Try A Safe Boot”
>> 
>> To perform a safe boot, follow these steps:
>> 1. Start or Restart your Mac.
>> 2. Hold the Shift key immediately when you hear the startup chime, press the 
>> Shift key and hold it down until the gray Apple logo appears on the screen.
>> 3. Release the key when you see the gray Apple logo
>> 
>> Your Mac will complete the startup process, which will take considerably 
>> longer than usual. 
>> You’ll eventually see the words “Safe Boot” on the screen—possibly within 
>> the login window, depending on which version of macOS you’re running.
>> 
>> 4. Open Mail.app as soon as startup process completes.
>> 
>> If rebooting in safe mode solves the problem, you know that some system 
>> level process is at fault or that one of the caches disabled by safe mode 
>> was corrupted. 
>> 
>> 5. Restart normally and see if the problem is gone.
>> 
>> Regards,
>> Ronni
>> 
>> 13-inch MacBook Air (April 2014)
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>> 
>> macOS Sierra 10.12.3
>> 

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Re: Mail problem

[John Thompson]

Thanks for that Ronni,
In answer to you questions;
A)  Updating 10.12 to 10.12.3,

B)  No

C)  Yes, several times.

Have tried the Safe Boot a couple of times without success.

Do not know where I can access a fresh new version of Mail so currently, am at 
a loss.

Regards

John


> On 8 Feb 2017, at 2:00 PM, Ronni Brown  wrote:
> 
> 
>> On 8 Feb 2017, at 7:22 am, John Thompson > > wrote:
>> 
>> Since upgrading the Os on my 13” Macbook Pro (2012) Mail will not open.  It 
>> quits within a couple of secondsor less each time I try toopen it.  Is there 
>> any way I can re-install Mail for this computer?  Do not have any problemson 
>> the older MacMini running OS 10.11.6 and Mail 9.3.
>> 
>> Thanks in anticipation
>> 
>> John Thompson
> 
> Hi John,
> 
> A couple of questions first:
> A] Is this since upgrading from OS X 10.11.6 to macOS Sierra 10.12? or 
> updating macOS Sierra10.12 to 10.12.3?
> B] Do you receive any error message as to why Mail quit?
> C] Have you tried Restarting your MacBook Pro after Mail Quits, then launch 
> Mail right after you restart?
> 
> I would first suggest you “Try A Safe Boot”
> 
> To perform a safe boot, follow these steps:
> 1. Start or Restart your Mac.
> 2. Hold the Shift key immediately when you hear the startup chime, press the 
> Shift key and hold it down until the gray Apple logo appears on the screen.
> 3. Release the key when you see the gray Apple logo
> 
> Your Mac will complete the startup process, which will take considerably 
> longer than usual. 
> You’ll eventually see the words “Safe Boot” on the screen—possibly within the 
> login window, depending on which version of macOS you’re running.
> 
> 4. Open Mail.app as soon as startup process completes.
> 
> If rebooting in safe mode solves the problem, you know that some system level 
> process is at fault or that one of the caches disabled by safe mode was 
> corrupted. 
> 
> 5. Restart normally and see if the problem is gone.
> 
> Regards,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> macOS Sierra 10.12.3
> 
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> Guidelines - 
> Settings & Unsubscribe - 
> 

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Re: Mail problem

[Ronni Brown]

> On 8 Feb 2017, at 7:22 am, John Thompson  wrote:
> 
> Since upgrading the Os on my 13” Macbook Pro (2012) Mail will not open.  It 
> quits within a couple of secondsor less each time I try toopen it.  Is there 
> any way I can re-install Mail for this computer?  Do not have any problemson 
> the older MacMini running OS 10.11.6 and Mail 9.3.
> 
> Thanks in anticipation
> 
> John Thompson

Hi John,

A couple of questions first:
A] Is this since upgrading from OS X 10.11.6 to macOS Sierra 10.12? or updating 
macOS Sierra10.12 to 10.12.3?
B] Do you receive any error message as to why Mail quit?
C] Have you tried Restarting your MacBook Pro after Mail Quits, then launch 
Mail right after you restart?

I would first suggest you “Try A Safe Boot”

To perform a safe boot, follow these steps:
1. Start or Restart your Mac.
2. Hold the Shift key immediately when you hear the startup chime, press the 
Shift key and hold it down until the gray Apple logo appears on the screen.
3. Release the key when you see the gray Apple logo

Your Mac will complete the startup process, which will take considerably longer 
than usual. 
You’ll eventually see the words “Safe Boot” on the screen—possibly within the 
login window, depending on which version of macOS you’re running.

4. Open Mail.app as soon as startup process completes.

If rebooting in safe mode solves the problem, you know that some system level 
process is at fault or that one of the caches disabled by safe mode was 
corrupted. 

5. Restart normally and see if the problem is gone.

Regards,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS Sierra 10.12.3

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Re: Mail retrieving hotmail email

[Matt Falvey]

Thanks Gordon, it took a lot of time but creating a new outlook imap account 
was the only way around it while making the Pop account inactive.

Thanks for the heads up.

Matt.


> On 24 May 2016, at 5:31 pm, Gordon Wragg  wrote:
> 
> Create an outlook account, should work fine.  Had the same problem.
> 
> 
> Gordon
> 
> On 24 May 2016 at 12:24, Matt Falvey  > wrote:
> Hi, I have had a problem with the Mail app that started about a week ago, 
> without me changing anything on the Mail app. 
> 
> Mail is set to retrieve my hotmail from live.com  and has 
> been doing so for years without a problem.
> 
> All of a sudden it has started asking me for a password, constantly.
> 
> I type the password in and it does not work.
> 
> I go the MSN and click the link to outlook mail and I get in straight away. I 
> check my password for it in Safari preferences and it is the same as the one 
> I have always used in Mail.
> 
> So I reenter it in Mail and again it keeps asking me for the password 
> constantly.
> 
> Any ideas as to how I can fix this?
> 
> Take care.
> 
> Matt Falvey
> Noranda W. Australia
> 
> 
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> Settings & Unsubscribe - 
>  >
> 

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Re: Mail retrieving hotmail email

[Gordon Wragg]

Create an outlook account, should work fine.  Had the same problem.


Gordon

On 24 May 2016 at 12:24, Matt Falvey  wrote:

> Hi, I have had a problem with the Mail app that started about a week ago,
> without me changing anything on the Mail app.
>
> Mail is set to retrieve my hotmail from live.com and has been doing so
> for years without a problem.
>
> All of a sudden it has started asking me for a password, constantly.
>
> I type the password in and it does not work.
>
> I go the MSN and click the link to outlook mail and I get in straight
> away. I check my password for it in Safari preferences and it is the same
> as the one I have always used in Mail.
>
> So I reenter it in Mail and again it keeps asking me for the password
> constantly.
>
> Any ideas as to how I can fix this?
>
> Take care.
>
> Matt Falvey
> Noranda W. Australia
>
>
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>
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Re: mail signatures gone

[Michael Hawkins]

Hello Bill,

Nice to know your aliases haven't gone off and deserted you.

Michael.

Sent from my iPhone

> On 23 Feb 2016, at 11:20 AM, Bill Parker  wrote:
> 
> Many thanks Ronni,
> 
> The odd thing is that they were all there last night before I shut down the 
> MBP!
> 
> All back - 
> 
> Bill
>> On 23 Feb 2016, at 11:12, Ronni Brown  wrote:
>> 
>> Hi Bill,
>> 
>> Have you dragged all the signatures from the Center Column onto your Westnet 
>> Mail Account name at the left column?
>> 
>> Assign a signature to one account, or to multiple accounts. 
>> To do so, drag a signature’s name from the middle column onto an account 
>> name at the left.
>> The number under the account name indicates how many signatures are 
>> associated with that account. 
>> To see just the signatures in one account, select the account name on the 
>> left.
>> 
>> Mail > Preferences > Signatures. 
>> The left column lists your email accounts, the center column lists your 
>> signatures, and the right column displays the contents of each signature.
>> 
>> Cheers,
>> Ronni
>> 
>>> On 23 Feb 2016, at 10:04 AM, Bill Parker  wrote:
>>> 
>>> Suddenly all my signatures have gone.   
>>> 
>>> They still exist when I go to Preferences but in composing a new email  
>>> there is only one (shown below)
>>> 
>>> Can anyone help please?
>>> 
>>> Bill
>>> 
>>> 
>>> Bill Parker
>>> ren...@westnet.com.au
>> 
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>> 
> 
> Bill Parker
> 
> 0403 583 676
> Equipment Officer
> Darling Range Bush Fire Brigade
> 
> 
> 
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Re: mail signatures gone

[Bill Parker]

Many thanks Ronni,

The odd thing is that they were all there last night before I shut down the MBP!

All back - 

Bill
> On 23 Feb 2016, at 11:12, Ronni Brown  wrote:
> 
> Hi Bill,
> 
> Have you dragged all the signatures from the Center Column onto your Westnet 
> Mail Account name at the left column?
> 
> Assign a signature to one account, or to multiple accounts. 
> To do so, drag a signature’s name from the middle column onto an account name 
> at the left.
> The number under the account name indicates how many signatures are 
> associated with that account. 
> To see just the signatures in one account, select the account name on the 
> left.
> 
> Mail > Preferences > Signatures. 
> The left column lists your email accounts, the center column lists your 
> signatures, and the right column displays the contents of each signature.
> 
> Cheers,
> Ronni
> 
>> On 23 Feb 2016, at 10:04 AM, Bill Parker > > wrote:
>> 
>> Suddenly all my signatures have gone.   
>> 
>> They still exist when I go to Preferences but in composing a new email  
>> there is only one (shown below)
>> 
>> Can anyone help please?
>> 
>> Bill
>> 
>> 
>> Bill Parker
>> ren...@westnet.com.au 
> 
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> 

Bill Parker

0403 583 676
Equipment Officer
Darling Range Bush Fire Brigade



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Re: mail signatures gone

[Ronni Brown]

Hi Bill,

Have you dragged all the signatures from the Center Column onto your Westnet 
Mail Account name at the left column?

Assign a signature to one account, or to multiple accounts. 
To do so, drag a signature’s name from the middle column onto an account name 
at the left.
The number under the account name indicates how many signatures are associated 
with that account. 
To see just the signatures in one account, select the account name on the left.

Mail > Preferences > Signatures. 
The left column lists your email accounts, the center column lists your 
signatures, and the right column displays the contents of each signature.

Cheers,
Ronni

> On 23 Feb 2016, at 10:04 AM, Bill Parker  wrote:
> 
> Suddenly all my signatures have gone.   
> 
> They still exist when I go to Preferences but in composing a new email  there 
> is only one (shown below)
> 
> Can anyone help please?
> 
> Bill
> 
> 
> Bill Parker
> ren...@westnet.com.au

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Re: Mail signatures

[Bill Parker]

One of my wife’s friends had the habit of sticking bank notes in books and 
forgetting where.   When she moved to the east, her little library turned out 
to be worth a tidy sum
Bill
> On 7 Feb 2016, at 16:53, Ronda Brown  wrote:
> 
> hehe hee :-))  I also keep notes and records... but normally can't find them 
> when I need to! My excuse is 'my filing system is hopeless'!
> 
> I had a good chuckle reading your father's "emergency cash in a book" 
> episode! It was a really great idea with the location; to put the cash in a 
> book in the library... There was only one flaw in the great idea... :(
> ---
> Email yourself the signatures to MBA copy and paste it into the signature 
> settings.
> Always a pleasure to help you.
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
> On 7 Feb 2016, at 4:05 PM, Severin Crisp  > wrote:
> 
>> Yes, Professors DO keep notes and records, but as they get old and doddery 
>> they forget where they saved them!   Like my Father, a medico rather than a 
>> professor and anything but doddery, in the 1940s when a Japanese invasion 
>> seemed likely he put a significant amount of emergency cash into a book in 
>> our library which was very extensive - yes, after the excitement had passed 
>> he forgot which book!  
>> I had myself already tried your solution below with a similar result.  
>> I will now take the easy way out and:-
>>  1. Empty the signatures folder on the MBAir
>>  2. Take text copies of the needed signatures from “Sent” emails on the 
>> iMac
>>  3. As if adding new signatures, paste in the copies on the MacAir
>> That should fix it!  it may even be how I did it before!
>> Thanks for bearing with me
>> Severin
>> 
>>> On 7 Feb 2016, at 9:47 AM, Ronni Brown >> > wrote:
>>> 
>>> Hi Severin,
>>> 
>>> Going back to your original post to WAMUG mailing list.
>>> /quote
>>> "I know I brought the signatures across from the iMac when first setting up 
>>> the Air but have no recollection how I did it!”
>>> /end quote
>>> Don’t Professors keep notes ;-)
>>> 
>>> I don’t know how you transferred all your Data over from the iMac to the 
>>> MacBook Air, but I’m assuming that when you transferred Mail you also 
>>> transferred Keychain Data across.
>>> 
>>> Ok - On the iMac is Mail working all correctly and the signatures are 
>>> attached to their correct accounts?
>>> On the MacBook Air Mail accounts are now all working correctly but 
>>> signatures are not showing?
>>> If this is so, I would suggest you try:
>>> 
>>> On the iMac and MacBook Air 
>>> 1.  Make sure Mail is QUIT
>>> 2. Turn OFF Time Machine
>>> 3. Then copy the 'Signatures Folder' located at  
>>> ~/Library/Mail/V3/MailData/Signatures Folder
>>> from the iMac 
>>> 4. Then place the Signatures folder in the same location  
>>> ~/Library/Mail/V3/MailData/Signatures Folder
>>> on the MacBook Air (replacing the original Signatures folder) 
>>> 5.Then launch Mail on the MacBook Air
>>> 
>>> Provided that you have the same accounts set up on the MacBook Air as you 
>>> do on the iMac, your signatures should be attached to their correct 
>>> accounts.
>>> 
>>> Cheers,
>>> Ronni
>>> 
 On 6 Feb 2016, at 9:30 PM, Severin Crisp > wrote:
 
 Yes, they are all there
 
> On 6 Feb 2016, at 6:11 PM, Ronni Brown  > wrote:
> 
> But are any Signatures in the Signatures Folder located at
> ~/Library/Mail/V3//MailData/Signatures Folder ?
> 
> There should be many files in that Signature Folder - similar to these:
> 
> 661CF5F7-82D5-4525-8FD2-6C9D9A556A50.mailsignature
> 661CF5F7-82D5-4525-8FD2-6C9D9A556A50.webarchive
> 662D600C-ADCC-4EE6-B53B-D4F5BCB99E9A.mailsignature
> 662D600C-ADCC-4EE6-B53B-D4F5BCB99E9A.webarchive
> 92164E81-10BA-40B2-AE4B-23327320A7B1.mailsignature
> 92164E81-10BA-40B2-AE4B-23327320A7B1.webarchive
> 
> and 
> AccountsMap.plist
> AllSignatures.plist
> ——
> If there aren’t any of files there - you don’t have any signatures - and 
> will need to setup new signatures and then Assign each new signature to 
> one account, or to multiple accounts and configure their behaviour, as I 
> explained in my previous reply to WAMUG.
> 
> If you require details how to setup new signatures, post back & I’ll give 
> you details.
> 
> Cheers,
> Ronni
> 
>> On 6 Feb 2016, at 5:15 PM, Severin Crisp > > wrote:
>> 
>> No I am not seeing any signatures at all in the Prefs window.   The item 
>> Signatures even says “0 signatures” in the Signatures window and the 
>> second and third windows are blank.  
>> Accounts Map.plist, AllSignatures.plist and SignaturesByAccout.plist are 

Re: Mail signatures

[Severin Crisp]

Yes, Professors DO keep notes and records, but as they get old and doddery they 
forget where they saved them!   Like my Father, a medico rather than a 
professor and anything but doddery, in the 1940s when a Japanese invasion 
seemed likely he put a significant amount of emergency cash into a book in our 
library which was very extensive - yes, after the excitement had passed he 
forgot which book!  
I had myself already tried your solution below with a similar result.  
I will now take the easy way out and:-
1. Empty the signatures folder on the MBAir
2. Take text copies of the needed signatures from “Sent” emails on the 
iMac
3. As if adding new signatures, paste in the copies on the MacAir
That should fix it!  it may even be how I did it before!
Thanks for bearing with me
Severin

> On 7 Feb 2016, at 9:47 AM, Ronni Brown  wrote:
> 
> Hi Severin,
> 
> Going back to your original post to WAMUG mailing list.
> /quote
> "I know I brought the signatures across from the iMac when first setting up 
> the Air but have no recollection how I did it!”
> /end quote
> Don’t Professors keep notes ;-)
> 
> I don’t know how you transferred all your Data over from the iMac to the 
> MacBook Air, but I’m assuming that when you transferred Mail you also 
> transferred Keychain Data across.
> 
> Ok - On the iMac is Mail working all correctly and the signatures are 
> attached to their correct accounts?
> On the MacBook Air Mail accounts are now all working correctly but signatures 
> are not showing?
> If this is so, I would suggest you try:
> 
> On the iMac and MacBook Air 
> 1.  Make sure Mail is QUIT
> 2. Turn OFF Time Machine
> 3. Then copy the 'Signatures Folder' located at  
> ~/Library/Mail/V3/MailData/Signatures Folder
> from the iMac 
> 4. Then place the Signatures folder in the same location  
> ~/Library/Mail/V3/MailData/Signatures Folder
> on the MacBook Air (replacing the original Signatures folder) 
> 5.Then launch Mail on the MacBook Air
> 
> Provided that you have the same accounts set up on the MacBook Air as you do 
> on the iMac, your signatures should be attached to their correct accounts.
> 
> Cheers,
> Ronni
> 
>> On 6 Feb 2016, at 9:30 PM, Severin Crisp > > wrote:
>> 
>> Yes, they are all there
>> 
>>> On 6 Feb 2016, at 6:11 PM, Ronni Brown >> > wrote:
>>> 
>>> But are any Signatures in the Signatures Folder located at
>>> ~/Library/Mail/V3//MailData/Signatures Folder ?
>>> 
>>> There should be many files in that Signature Folder - similar to these:
>>> 
>>> 661CF5F7-82D5-4525-8FD2-6C9D9A556A50.mailsignature
>>> 661CF5F7-82D5-4525-8FD2-6C9D9A556A50.webarchive
>>> 662D600C-ADCC-4EE6-B53B-D4F5BCB99E9A.mailsignature
>>> 662D600C-ADCC-4EE6-B53B-D4F5BCB99E9A.webarchive
>>> 92164E81-10BA-40B2-AE4B-23327320A7B1.mailsignature
>>> 92164E81-10BA-40B2-AE4B-23327320A7B1.webarchive
>>> 
>>> and 
>>> AccountsMap.plist
>>> AllSignatures.plist
>>> ——
>>> If there aren’t any of files there - you don’t have any signatures - and 
>>> will need to setup new signatures and then Assign each new signature to one 
>>> account, or to multiple accounts and configure their behaviour, as I 
>>> explained in my previous reply to WAMUG.
>>> 
>>> If you require details how to setup new signatures, post back & I’ll give 
>>> you details.
>>> 
>>> Cheers,
>>> Ronni
>>> 
 On 6 Feb 2016, at 5:15 PM, Severin Crisp > wrote:
 
 No I am not seeing any signatures at all in the Prefs window.   The item 
 Signatures even says “0 signatures” in the Signatures window and the 
 second and third windows are blank.  
 Accounts Map.plist, AllSignatures.plist and SignaturesByAccout.plist are 
 all showing.
 Severin
   
> 
> 
>> On 5 Feb 2016, at 5:35 PM, Severin Crisp > > wrote:
>> 
>> By an unfortunate error, I alone am to blame!, the signatures file on my 
>> MacBook Air Mail is empty. 
>> It mirrored the file in my iMac, both running latest el Capitan.  
>> Restoring the Signatures file (in  ~sev/library/mail/V3/maildata  from 
>> TimeMachine  works fine but still no signatures.  
>> I know I brought the signatures across from the iMac when first setting 
>> up the Air but have no recollection how I did it!
>> Advice welcomed - it’s too hot for these traumas, my local Albany garden 
>> temperature topped an unusual 30C today - what is it all coming to!  
>> Severin Crisp
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

Re: Mail signatures

[Ronda Brown]

hehe hee :-))  I also keep notes and records... but normally can't find them 
when I need to! My excuse is 'my filing system is hopeless'!

I had a good chuckle reading your father's "emergency cash in a book" episode! 
It was a really great idea with the location; to put the cash in a book in the 
library... There was only one flaw in the great idea... :(
---
Email yourself the signatures to MBA copy and paste it into the signature 
settings.
Always a pleasure to help you.

Cheers,
Ronni

Sent from Ronni's iPad4


> On 7 Feb 2016, at 4:05 PM, Severin Crisp  wrote:
> 
> Yes, Professors DO keep notes and records, but as they get old and doddery 
> they forget where they saved them!   Like my Father, a medico rather than a 
> professor and anything but doddery, in the 1940s when a Japanese invasion 
> seemed likely he put a significant amount of emergency cash into a book in 
> our library which was very extensive - yes, after the excitement had passed 
> he forgot which book!  
> I had myself already tried your solution below with a similar result.  
> I will now take the easy way out and:-
>   1. Empty the signatures folder on the MBAir
>   2. Take text copies of the needed signatures from “Sent” emails on the 
> iMac
>   3. As if adding new signatures, paste in the copies on the MacAir
> That should fix it!  it may even be how I did it before!
> Thanks for bearing with me
> Severin
> 
>> On 7 Feb 2016, at 9:47 AM, Ronni Brown  wrote:
>> 
>> Hi Severin,
>> 
>> Going back to your original post to WAMUG mailing list.
>> /quote
>> "I know I brought the signatures across from the iMac when first setting up 
>> the Air but have no recollection how I did it!”
>> /end quote
>> Don’t Professors keep notes ;-)
>> 
>> I don’t know how you transferred all your Data over from the iMac to the 
>> MacBook Air, but I’m assuming that when you transferred Mail you also 
>> transferred Keychain Data across.
>> 
>> Ok - On the iMac is Mail working all correctly and the signatures are 
>> attached to their correct accounts?
>> On the MacBook Air Mail accounts are now all working correctly but 
>> signatures are not showing?
>> If this is so, I would suggest you try:
>> 
>> On the iMac and MacBook Air 
>> 1.  Make sure Mail is QUIT
>> 2. Turn OFF Time Machine
>> 3. Then copy the 'Signatures Folder' located at  
>> ~/Library/Mail/V3/MailData/Signatures Folder
>> from the iMac 
>> 4. Then place the Signatures folder in the same location  
>> ~/Library/Mail/V3/MailData/Signatures Folder
>> on the MacBook Air (replacing the original Signatures folder) 
>> 5.Then launch Mail on the MacBook Air
>> 
>> Provided that you have the same accounts set up on the MacBook Air as you do 
>> on the iMac, your signatures should be attached to their correct accounts.
>> 
>> Cheers,
>> Ronni
>> 
>>> On 6 Feb 2016, at 9:30 PM, Severin Crisp  wrote:
>>> 
>>> Yes, they are all there
>>> 
 On 6 Feb 2016, at 6:11 PM, Ronni Brown  wrote:
 
 But are any Signatures in the Signatures Folder located at
 ~/Library/Mail/V3//MailData/Signatures Folder ?
 
 There should be many files in that Signature Folder - similar to these:
 
 661CF5F7-82D5-4525-8FD2-6C9D9A556A50.mailsignature
 661CF5F7-82D5-4525-8FD2-6C9D9A556A50.webarchive
 662D600C-ADCC-4EE6-B53B-D4F5BCB99E9A.mailsignature
 662D600C-ADCC-4EE6-B53B-D4F5BCB99E9A.webarchive
 92164E81-10BA-40B2-AE4B-23327320A7B1.mailsignature
 92164E81-10BA-40B2-AE4B-23327320A7B1.webarchive
 
 and 
 AccountsMap.plist
 AllSignatures.plist
 ——
 If there aren’t any of files there - you don’t have any signatures - and 
 will need to setup new signatures and then Assign each new signature to 
 one account, or to multiple accounts and configure their behaviour, as I 
 explained in my previous reply to WAMUG.
 
 If you require details how to setup new signatures, post back & I’ll give 
 you details.
 
 Cheers,
 Ronni
 
> On 6 Feb 2016, at 5:15 PM, Severin Crisp  wrote:
> 
> No I am not seeing any signatures at all in the Prefs window.   The item 
> Signatures even says “0 signatures” in the Signatures window and the 
> second and third windows are blank.  
> Accounts Map.plist, AllSignatures.plist and SignaturesByAccout.plist are 
> all showing.
> Severin
>   
>> 
>> 
>>> On 5 Feb 2016, at 5:35 PM, Severin Crisp  
>>> wrote:
>>> 
>>> By an unfortunate error, I alone am to blame!, the signatures file on 
>>> my MacBook Air Mail is empty. 
>>> It mirrored the file in my iMac, both running latest el Capitan.  
>>> Restoring the Signatures file (in  ~sev/library/mail/V3/maildata  from 
>>> TimeMachine  works fine but still no signatures.  
>>> I know I brought the signatures across from the 

Re: Mail signatures

[Ronda Brown]

Yippee!

Sent from Ronni's iPad4


> On 7 Feb 2016, at 8:26 PM, Severin Crisp  wrote:
> 
> All fixed now!  
> See signature below!
> 
> 
>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>mail to: sevcr...@westnet.com.au
> 
> 
> 
> 
> 
>> On 7 Feb 2016, at 5:33 PM, Bill Parker  wrote:
>> 
>> One of my wife’s friends had the habit of sticking bank notes in books and 
>> forgetting where.   When she moved to the east, her little library turned 
>> out to be worth a tidy sum
>> Bill
>>> On 7 Feb 2016, at 16:53, Ronda Brown  wrote:
>>> 
>>> hehe hee :-))  I also keep notes and records... but normally can't find 
>>> them when I need to! My excuse is 'my filing system is hopeless'!
>>> 
>>> I had a good chuckle reading your father's "emergency cash in a book" 
>>> episode! It was a really great idea with the location; to put the cash in a 
>>> book in the library... There was only one flaw in the great idea... :(
>>> ---
>>> Email yourself the signatures to MBA copy and paste it into the signature 
>>> settings.
>>> Always a pleasure to help you.
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>> Sent from Ronni's iPad4
>>> 
>>> 
 On 7 Feb 2016, at 4:05 PM, Severin Crisp  wrote:
 
 Yes, Professors DO keep notes and records, but as they get old and doddery 
 they forget where they saved them!   Like my Father, a medico rather than 
 a professor and anything but doddery, in the 1940s when a Japanese 
 invasion seemed likely he put a significant amount of emergency cash into 
 a book in our library which was very extensive - yes, after the excitement 
 had passed he forgot which book!  
 I had myself already tried your solution below with a similar result.  
 I will now take the easy way out and:-
1. Empty the signatures folder on the MBAir
2. Take text copies of the needed signatures from “Sent” emails on the 
 iMac
3. As if adding new signatures, paste in the copies on the MacAir
 That should fix it!  it may even be how I did it before!
 Thanks for bearing with me
 Severin
 
> On 7 Feb 2016, at 9:47 AM, Ronni Brown  wrote:
> 
> Hi Severin,
> 
> Going back to your original post to WAMUG mailing list.
> /quote
> "I know I brought the signatures across from the iMac when first setting 
> up the Air but have no recollection how I did it!”
> /end quote
> Don’t Professors keep notes ;-)
> 
> I don’t know how you transferred all your Data over from the iMac to the 
> MacBook Air, but I’m assuming that when you transferred Mail you also 
> transferred Keychain Data across.
> 
> Ok - On the iMac is Mail working all correctly and the signatures are 
> attached to their correct accounts?
> On the MacBook Air Mail accounts are now all working correctly but 
> signatures are not showing?
> If this is so, I would suggest you try:
> 
> On the iMac and MacBook Air 
> 1.  Make sure Mail is QUIT
> 2. Turn OFF Time Machine
> 3. Then copy the 'Signatures Folder' located at  
> ~/Library/Mail/V3/MailData/Signatures Folder
> from the iMac 
> 4. Then place the Signatures folder in the same location  
> ~/Library/Mail/V3/MailData/Signatures Folder
> on the MacBook Air (replacing the original Signatures folder) 
> 5.Then launch Mail on the MacBook Air
> 
> Provided that you have the same accounts set up on the MacBook Air as you 
> do on the iMac, your signatures should be attached to their correct 
> accounts.
> 
> Cheers,
> Ronni
> 
>> On 6 Feb 2016, at 9:30 PM, Severin Crisp  wrote:
>> 
>> Yes, they are all there
>> 
>>> On 6 Feb 2016, at 6:11 PM, Ronni Brown  wrote:
>>> 
>>> But are any Signatures in the Signatures Folder located at
>>> ~/Library/Mail/V3//MailData/Signatures Folder ?
>>> 
>>> There should be many files in that Signature Folder - similar to these:
>>> 
>>> 661CF5F7-82D5-4525-8FD2-6C9D9A556A50.mailsignature
>>> 661CF5F7-82D5-4525-8FD2-6C9D9A556A50.webarchive
>>> 662D600C-ADCC-4EE6-B53B-D4F5BCB99E9A.mailsignature
>>> 662D600C-ADCC-4EE6-B53B-D4F5BCB99E9A.webarchive
>>> 92164E81-10BA-40B2-AE4B-23327320A7B1.mailsignature
>>> 92164E81-10BA-40B2-AE4B-23327320A7B1.webarchive
>>> 
>>> and 
>>> AccountsMap.plist
>>> AllSignatures.plist
>>> ——
>>> If there aren’t any of files there - you don’t have any signatures - 
>>> and will need to setup new signatures and then Assign each new 
>>> signature to 

Re: Mail signatures

[Severin Crisp]

All fixed now!  
See signature below!


 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
   mail to: sevcr...@westnet.com.au 






> On 7 Feb 2016, at 5:33 PM, Bill Parker  wrote:
> 
> One of my wife’s friends had the habit of sticking bank notes in books and 
> forgetting where.   When she moved to the east, her little library turned out 
> to be worth a tidy sum
> Bill
>> On 7 Feb 2016, at 16:53, Ronda Brown > 
>> wrote:
>> 
>> hehe hee :-))  I also keep notes and records... but normally can't find them 
>> when I need to! My excuse is 'my filing system is hopeless'!
>> 
>> I had a good chuckle reading your father's "emergency cash in a book" 
>> episode! It was a really great idea with the location; to put the cash in a 
>> book in the library... There was only one flaw in the great idea... :(
>> ---
>> Email yourself the signatures to MBA copy and paste it into the signature 
>> settings.
>> Always a pleasure to help you.
>> 
>> Cheers,
>> Ronni
>> 
>> Sent from Ronni's iPad4
>> 
>> 
>> On 7 Feb 2016, at 4:05 PM, Severin Crisp > > wrote:
>> 
>>> Yes, Professors DO keep notes and records, but as they get old and doddery 
>>> they forget where they saved them!   Like my Father, a medico rather than a 
>>> professor and anything but doddery, in the 1940s when a Japanese invasion 
>>> seemed likely he put a significant amount of emergency cash into a book in 
>>> our library which was very extensive - yes, after the excitement had passed 
>>> he forgot which book!  
>>> I had myself already tried your solution below with a similar result.  
>>> I will now take the easy way out and:-
>>> 1. Empty the signatures folder on the MBAir
>>> 2. Take text copies of the needed signatures from “Sent” emails on the 
>>> iMac
>>> 3. As if adding new signatures, paste in the copies on the MacAir
>>> That should fix it!  it may even be how I did it before!
>>> Thanks for bearing with me
>>> Severin
>>> 
 On 7 Feb 2016, at 9:47 AM, Ronni Brown > wrote:
 
 Hi Severin,
 
 Going back to your original post to WAMUG mailing list.
 /quote
 "I know I brought the signatures across from the iMac when first setting 
 up the Air but have no recollection how I did it!”
 /end quote
 Don’t Professors keep notes ;-)
 
 I don’t know how you transferred all your Data over from the iMac to the 
 MacBook Air, but I’m assuming that when you transferred Mail you also 
 transferred Keychain Data across.
 
 Ok - On the iMac is Mail working all correctly and the signatures are 
 attached to their correct accounts?
 On the MacBook Air Mail accounts are now all working correctly but 
 signatures are not showing?
 If this is so, I would suggest you try:
 
 On the iMac and MacBook Air 
 1.  Make sure Mail is QUIT
 2. Turn OFF Time Machine
 3. Then copy the 'Signatures Folder' located at  
 ~/Library/Mail/V3/MailData/Signatures Folder
 from the iMac 
 4. Then place the Signatures folder in the same location  
 ~/Library/Mail/V3/MailData/Signatures Folder
 on the MacBook Air (replacing the original Signatures folder) 
 5.Then launch Mail on the MacBook Air
 
 Provided that you have the same accounts set up on the MacBook Air as you 
 do on the iMac, your signatures should be attached to their correct 
 accounts.
 
 Cheers,
 Ronni
 
> On 6 Feb 2016, at 9:30 PM, Severin Crisp  > wrote:
> 
> Yes, they are all there
> 
>> On 6 Feb 2016, at 6:11 PM, Ronni Brown > > wrote:
>> 
>> But are any Signatures in the Signatures Folder located at
>> ~/Library/Mail/V3//MailData/Signatures Folder ?
>> 
>> There should be many files in that Signature Folder - similar to these:
>> 
>> 661CF5F7-82D5-4525-8FD2-6C9D9A556A50.mailsignature
>> 661CF5F7-82D5-4525-8FD2-6C9D9A556A50.webarchive
>> 662D600C-ADCC-4EE6-B53B-D4F5BCB99E9A.mailsignature
>> 662D600C-ADCC-4EE6-B53B-D4F5BCB99E9A.webarchive
>> 92164E81-10BA-40B2-AE4B-23327320A7B1.mailsignature
>> 92164E81-10BA-40B2-AE4B-23327320A7B1.webarchive
>> 
>> and 
>> AccountsMap.plist
>> AllSignatures.plist
>> ——
>> If there aren’t any of files there - you don’t have any signatures - and 
>> will need to setup new signatures and then Assign each new signature to 
>> one account, or to multiple accounts and 

Re: Mail signatures

[Ronni Brown]

Hi Severin,

Going back to your original post to WAMUG mailing list.
/quote
"I know I brought the signatures across from the iMac when first setting up the 
Air but have no recollection how I did it!”
/end quote
Don’t Professors keep notes ;-)

I don’t know how you transferred all your Data over from the iMac to the 
MacBook Air, but I’m assuming that when you transferred Mail you also 
transferred Keychain Data across.

Ok - On the iMac is Mail working all correctly and the signatures are attached 
to their correct accounts?
On the MacBook Air Mail accounts are now all working correctly but signatures 
are not showing?
If this is so, I would suggest you try:

On the iMac and MacBook Air 
1.  Make sure Mail is QUIT
2. Turn OFF Time Machine
3. Then copy the 'Signatures Folder' located at  
~/Library/Mail/V3/MailData/Signatures Folder
from the iMac 
4. Then place the Signatures folder in the same location  
~/Library/Mail/V3/MailData/Signatures Folder
on the MacBook Air (replacing the original Signatures folder) 
5.Then launch Mail on the MacBook Air

Provided that you have the same accounts set up on the MacBook Air as you do on 
the iMac, your signatures should be attached to their correct accounts.

Cheers,
Ronni

> On 6 Feb 2016, at 9:30 PM, Severin Crisp  wrote:
> 
> Yes, they are all there
> 
>> On 6 Feb 2016, at 6:11 PM, Ronni Brown > > wrote:
>> 
>> But are any Signatures in the Signatures Folder located at
>> ~/Library/Mail/V3//MailData/Signatures Folder ?
>> 
>> There should be many files in that Signature Folder - similar to these:
>> 
>> 661CF5F7-82D5-4525-8FD2-6C9D9A556A50.mailsignature
>> 661CF5F7-82D5-4525-8FD2-6C9D9A556A50.webarchive
>> 662D600C-ADCC-4EE6-B53B-D4F5BCB99E9A.mailsignature
>> 662D600C-ADCC-4EE6-B53B-D4F5BCB99E9A.webarchive
>> 92164E81-10BA-40B2-AE4B-23327320A7B1.mailsignature
>> 92164E81-10BA-40B2-AE4B-23327320A7B1.webarchive
>> 
>> and 
>> AccountsMap.plist
>> AllSignatures.plist
>> ——
>> If there aren’t any of files there - you don’t have any signatures - and 
>> will need to setup new signatures and then Assign each new signature to one 
>> account, or to multiple accounts and configure their behaviour, as I 
>> explained in my previous reply to WAMUG.
>> 
>> If you require details how to setup new signatures, post back & I’ll give 
>> you details.
>> 
>> Cheers,
>> Ronni
>> 
>>> On 6 Feb 2016, at 5:15 PM, Severin Crisp >> > wrote:
>>> 
>>> No I am not seeing any signatures at all in the Prefs window.   The item 
>>> Signatures even says “0 signatures” in the Signatures window and the second 
>>> and third windows are blank.  
>>> Accounts Map.plist, AllSignatures.plist and SignaturesByAccout.plist are 
>>> all showing.
>>> Severin
>>>   
 
 
> On 5 Feb 2016, at 5:35 PM, Severin Crisp  > wrote:
> 
> By an unfortunate error, I alone am to blame!, the signatures file on my 
> MacBook Air Mail is empty. 
> It mirrored the file in my iMac, both running latest el Capitan.  
> Restoring the Signatures file (in  ~sev/library/mail/V3/maildata  from 
> TimeMachine  works fine but still no signatures.  
> I know I brought the signatures across from the iMac when first setting 
> up the Air but have no recollection how I did it!
> Advice welcomed - it’s too hot for these traumas, my local Albany garden 
> temperature topped an unusual 30C today - what is it all coming to!  
> Severin Crisp

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: Mail signatures

[Ronni Brown]

But are any Signatures in the Signatures Folder located at
~/Library/Mail/V3//MailData/Signatures Folder ?

There should be many files in that Signature Folder - similar to these:

661CF5F7-82D5-4525-8FD2-6C9D9A556A50.mailsignature
661CF5F7-82D5-4525-8FD2-6C9D9A556A50.webarchive
662D600C-ADCC-4EE6-B53B-D4F5BCB99E9A.mailsignature
662D600C-ADCC-4EE6-B53B-D4F5BCB99E9A.webarchive
92164E81-10BA-40B2-AE4B-23327320A7B1.mailsignature
92164E81-10BA-40B2-AE4B-23327320A7B1.webarchive

and 
AccountsMap.plist
AllSignatures.plist
——
If there aren’t any of files there - you don’t have any signatures - and will 
need to setup new signatures and then Assign each new signature to one account, 
or to multiple accounts and configure their behaviour, as I explained in my 
previous reply to WAMUG.

If you require details how to setup new signatures, post back & I’ll give you 
details.

Cheers,
Ronni

> On 6 Feb 2016, at 5:15 PM, Severin Crisp  wrote:
> 
> No I am not seeing any signatures at all in the Prefs window.   The item 
> Signatures even says “0 signatures” in the Signatures window and the second 
> and third windows are blank.  
> Accounts Map.plist, AllSignatures.plist and SignaturesByAccout.plist are all 
> showing.
> Severin
>   
>> 
>> 
>>> On 5 Feb 2016, at 5:35 PM, Severin Crisp >> > wrote:
>>> 
>>> By an unfortunate error, I alone am to blame!, the signatures file on my 
>>> MacBook Air Mail is empty. 
>>> It mirrored the file in my iMac, both running latest el Capitan.  
>>> Restoring the Signatures file (in  ~sev/library/mail/V3/maildata  from 
>>> TimeMachine  works fine but still no signatures.  
>>> I know I brought the signatures across from the iMac when first setting up 
>>> the Air but have no recollection how I did it!
>>> Advice welcomed - it’s too hot for these traumas, my local Albany garden 
>>> temperature topped an unusual 30C today - what is it all coming to!  
>>> Severin Crisp
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Re: Mail signatures

[Severin Crisp]

No I am not seeing any signatures at all in the Prefs window.   The item 
Signatures even says “0 signatures” in the Signatures window and the second and 
third windows are blank.  
Accounts Map.plist, AllSignatures.plist and SignaturesByAccout.plist are all 
showing.
Severin
  
> On 5 Feb 2016, at 10:21 PM, Stephen Chape  wrote:
> 
> Hi Severin,
> If it had not been for grand kids in Perth we would have moved to Albany when 
> I retired 3 years ago.
> I would put up with the odd 30 degrees anytime.
> 
>> On 5 Feb 2016, at 5:35 PM, Severin Crisp > > wrote:
>> 
>> By an unfortunate error, I alone am to blame!, the signatures file on my 
>> MacBook Air Mail is empty. 
>> It mirrored the file in my iMac, both running latest el Capitan.  
>> Restoring the Signatures file (in  ~sev/library/mail/V3/maildata  from 
>> TimeMachine  works fine but still no signatures.  
>> I know I brought the signatures across from the iMac when first setting up 
>> the Air but have no recollection how I did it!
>> Advice welcomed - it’s too hot for these traumas, my local Albany garden 
>> temperature topped an unusual 30C today - what is it all coming to!  
>> Severin Crisp
>> -- The WA Macintosh User Group Mailing List --
>> Archives - > >
>> Guidelines - > >
>> Settings & Unsubscribe - 
>> > >
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
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> Settings & Unsubscribe - 
> 

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Re: Mail signatures

[Severin Crisp]

Yes, they are all there

> On 6 Feb 2016, at 6:11 PM, Ronni Brown  wrote:
> 
> But are any Signatures in the Signatures Folder located at
> ~/Library/Mail/V3//MailData/Signatures Folder ?
> 
> There should be many files in that Signature Folder - similar to these:
> 
> 661CF5F7-82D5-4525-8FD2-6C9D9A556A50.mailsignature
> 661CF5F7-82D5-4525-8FD2-6C9D9A556A50.webarchive
> 662D600C-ADCC-4EE6-B53B-D4F5BCB99E9A.mailsignature
> 662D600C-ADCC-4EE6-B53B-D4F5BCB99E9A.webarchive
> 92164E81-10BA-40B2-AE4B-23327320A7B1.mailsignature
> 92164E81-10BA-40B2-AE4B-23327320A7B1.webarchive
> 
> and 
> AccountsMap.plist
> AllSignatures.plist
> ——
> If there aren’t any of files there - you don’t have any signatures - and will 
> need to setup new signatures and then Assign each new signature to one 
> account, or to multiple accounts and configure their behaviour, as I 
> explained in my previous reply to WAMUG.
> 
> If you require details how to setup new signatures, post back & I’ll give you 
> details.
> 
> Cheers,
> Ronni
> 
>> On 6 Feb 2016, at 5:15 PM, Severin Crisp > > wrote:
>> 
>> No I am not seeing any signatures at all in the Prefs window.   The item 
>> Signatures even says “0 signatures” in the Signatures window and the second 
>> and third windows are blank.  
>> Accounts Map.plist, AllSignatures.plist and SignaturesByAccout.plist are all 
>> showing.
>> Severin
>>   
>>> 
>>> 
 On 5 Feb 2016, at 5:35 PM, Severin Crisp > wrote:
 
 By an unfortunate error, I alone am to blame!, the signatures file on my 
 MacBook Air Mail is empty. 
 It mirrored the file in my iMac, both running latest el Capitan.  
 Restoring the Signatures file (in  ~sev/library/mail/V3/maildata  from 
 TimeMachine  works fine but still no signatures.  
 I know I brought the signatures across from the iMac when first setting up 
 the Air but have no recollection how I did it!
 Advice welcomed - it’s too hot for these traumas, my local Albany garden 
 temperature topped an unusual 30C today - what is it all coming to!  
 Severin Crisp
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Re: Mail addresses

[Severin Crisp]

Thanks, Ronni, I think that dilemma assorted.  Still to fix the Signatures on 
the MBAir - later.  
Nice cool 22.5C here today but warmer promised for the next few days
Severin

> On 6 Feb 2016, at 1:25 PM, Ronni Brown  wrote:
> 
> Hi Severin,
> 
> My comments in Situ below
> 
>> On 4 Feb 2016, at 4:43 PM, Severin Crisp > > wrote:
>> 
>> I always have an unexplained on going battle in setting up new Mail accounts 
>> - it just does not like me!   
>> I constantly get the message unable to verify username or password.  Yes, I 
>> am aware of the way it sets incoming mail server correctly as westnet and 
>> outgoing one as bigpond - fixed that.  
> 
> Is this a POP or IMAP email account?
> Is Westnet your ISP or Bigpond?
> If  Westnet is your service provider both incoming (POP/IMAP) & Outgoing 
> (SMTP) are mail.westnet.com.au  
> Port Type   - Port number to use  - Requires Authentication?
> Incoming (POP)110 Yes, username & 
> password
> Incoming (IMAP)   143 Yes, username & password
> Outgoing (SMTP)   25  No
> Outgoing (SMTP roaming server) 587No
> 
> * If you have a Westnet mailbox, but your internet connection is with another 
> provider (Bigpond), you’ll need to set the incoming mail server as listed 
> above in order to receive email. 
> 
> To send emails, you’ll need to either:
> 
> A) Set your outgoing mail server as listed above, and ensure that “outgoing 
> authentication is enabled, using the username and password” for your Westnet 
> email account; or
> 
> B) Set your outgoing mail server as listed below according to your internet 
> service provider, with outgoing authentication disabled (unless noted)
> mail.bigpond.com 
> 
> 
>> Is there anything special about passwords for new accounts?  The one I am 
>> trying to set up has a mixture of upper and lower case plus numbers.  
> 
> I don’t think the password is your problem.
> As long as the password has NO symbols just upper and lower case letters and 
> or numbers. 
> No full stops, comma's etc. 
> 
>> All seems to match existing accounts that work.  The only anomaly, which 
>> comes when I try to delete the offending account, is a reference to use of 
>> iCloud Keychain.  To my knowledge I am not using it but who knows!
> Check Safari > Preferences > Passwords  
> Also, Open Keychain Access  - Under Keychains - iCloud Keychain?
> 
> Cheers,
> Ronni
>>  
>> Comments please
>> Severin Crisp
>> 
>> 
>>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
>> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>>mail to: sevcr...@westnet.com.au 
>> 
>> 
> 
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 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
   mail to: sevcr...@westnet.com.au




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Re: Mail signatures

[Ronni Brown]

Hi Severin,

> On 5 Feb 2016, at 5:35 PM, Severin Crisp  wrote:
> 
> By an unfortunate error, I alone am to blame!, the signatures file on my 
> MacBook Air Mail is empty. 
> It mirrored the file in my iMac, both running latest el Capitan.  
> Restoring the Signatures file (in  ~sev/library/mail/V3/maildata  from 
> TimeMachine  works fine but still no signatures.  
> I know I brought the signatures across from the iMac when first setting up 
> the Air but have no recollection how I did it!

So the Signatures folder & Signatures.plist are showing in  
~sev/library/mail/V3/maildata 
Are you seeing all your signatures in Mail, but just not able to select / add a 
signature in a new message?

Mail > Preferences > Signatures. 
The left column lists your email accounts, the center column lists your 
signatures, and the right column displays the contents of each signature.

Have you assigned the signatures to particular accounts and configured their 
behaviour?

1. Assign each new signature to one account, or to multiple accounts. 
To do so, drag a signature’s name from the middle column onto an account name 
at the left.
The number under the account name indicates how many signatures are associated 
with that account. 
To see just the signatures in one account, select the account name on the left.

2. Specify how Mail will add signatures to messages sent from each account. 
Select an account in the left column, and then choose an option from the Choose 
Signature pop-up menu:
‣ Automatically: Choose a single signature or choose At Random or In Sequential 
Order.
‣ Manually: Choose None.
Repeat this step for each account listed in the left column.

3. By default, signatures appear at the bottom of messages, below any quoted 
text. 
If you prefer to put your signature above the quoted text, if any, select Place 
Signature above Quoted Text. 
Note that this setting affects all signatures, in all accounts.

4. Close the Preferences window.
Your signatures are now available for use in outgoing messages.

To apply a signature to an outgoing message (or to change the one Mail has 
applied automatically), choose it from the Signature pop-up menu when composing 
a message. 

I have SIX (6) email accounts with 18 signatures assigned for seperate accounts


> Advice welcomed - it’s too hot for these traumas, my local Albany garden 
> temperature topped an unusual 30C today - what is it all coming to!  

I’d take 30℃ instead of the 40℃+ expected for 4 days in Perth :(

> Severin Crisp
Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

OS X El Capitan OS X 10.11.3


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Re: Mail signatures

[Stephen Chape]

Hi Severin,
If it had not been for grand kids in Perth we would have moved to Albany when I 
retired 3 years ago.
I would put up with the odd 30 degrees anytime.

> On 5 Feb 2016, at 5:35 PM, Severin Crisp  wrote:
> 
> By an unfortunate error, I alone am to blame!, the signatures file on my 
> MacBook Air Mail is empty. 
> It mirrored the file in my iMac, both running latest el Capitan.  
> Restoring the Signatures file (in  ~sev/library/mail/V3/maildata  from 
> TimeMachine  works fine but still no signatures.  
> I know I brought the signatures across from the iMac when first setting up 
> the Air but have no recollection how I did it!
> Advice welcomed - it’s too hot for these traumas, my local Albany garden 
> temperature topped an unusual 30C today - what is it all coming to!  
> Severin Crisp
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 


Regards,
Stephen Chape






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Re: Mail addresses

[Ronni Brown]

Hi Severin,

My comments in Situ below

> On 4 Feb 2016, at 4:43 PM, Severin Crisp  wrote:
> 
> I always have an unexplained on going battle in setting up new Mail accounts 
> - it just does not like me!   
> I constantly get the message unable to verify username or password.  Yes, I 
> am aware of the way it sets incoming mail server correctly as westnet and 
> outgoing one as bigpond - fixed that.  

Is this a POP or IMAP email account?
Is Westnet your ISP or Bigpond?
If  Westnet is your service provider both incoming (POP/IMAP) & Outgoing (SMTP) 
are mail.westnet.com.au  
Port Type   - Port number to use  - Requires Authentication?
Incoming (POP)  110 Yes, username & password
Incoming (IMAP) 143 Yes, username & password
Outgoing (SMTP) 25  No
Outgoing (SMTP roaming server) 587  No

* If you have a Westnet mailbox, but your internet connection is with another 
provider (Bigpond), you’ll need to set the incoming mail server as listed above 
in order to receive email. 

To send emails, you’ll need to either:

A) Set your outgoing mail server as listed above, and ensure that “outgoing 
authentication is enabled, using the username and password” for your Westnet 
email account; or

B) Set your outgoing mail server as listed below according to your internet 
service provider, with outgoing authentication disabled (unless noted)
mail.bigpond.com 


> Is there anything special about passwords for new accounts?  The one I am 
> trying to set up has a mixture of upper and lower case plus numbers.  

I don’t think the password is your problem.
As long as the password has NO symbols just upper and lower case letters and or 
numbers. 
No full stops, comma's etc. 

> All seems to match existing accounts that work.  The only anomaly, which 
> comes when I try to delete the offending account, is a reference to use of 
> iCloud Keychain.  To my knowledge I am not using it but who knows!
Check Safari > Preferences > Passwords  
Also, Open Keychain Access  - Under Keychains - iCloud Keychain?

Cheers,
Ronni
>  
> Comments please
> Severin Crisp
> 
> 
>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>mail to: sevcr...@westnet.com.au 
> 
> 

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Re: Mail - El Capitan

[Ronni Brown]

Hi Severin,

Under > Edit > Substitutions  - do you have 'Smart Links’ selected?

http://www.crikey.com.au/2015/11/23/encryption-opponents-rush-to-exploit-the-victims-of-paris/
 


I have noticed on the Crikey website some location of their links don’t work, 
but work if you click the link located in another position on the site.

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

OS X El Capitan 10.11.1




> On 23 Nov 2015, at 3:36 PM, Severin Crisp  wrote:
> 
> I also have El Capitan 10.11.1 and Safari 9.0.1 but links to items post the 
> finger but are just dead.  With control and copy the first of today's links I 
> get:-
> 
> Encryption opponents rush to exploit the victims of Paris 
> 
> 
> If I copy this to Safari it takes me there, but why did it not decode it and 
> do it straight away?  
> Severin
> 
> 
>> On 23 Nov 2015, at 2:03 PM, Ronda Brown > > wrote:
>> 
>> Hi Severin,
>> 
>> The links on Crikey work fine in my Safari 9.0.1 El Capitan 10.11.1
>> 
>> Sent from Ronni's iPad4
>> 
>> 
>> On 23 Nov 2015, at 12:17 PM, Severin Crisp > > wrote:
>> 
>>> Another item has appeared.  
>>> Links on Crikey do not work.  They come up as an   x-webdoc:// format 
>>> which is not recognisable.   I have asked Crikey to comment
>>> Severin Crisp
>>> 
>>> 
 On 23 Nov 2015, at 12:09 PM, Philippe Chaperon > wrote:
 
 Hi Everyone,
 
 I too am missing the ‘magic wheel’ and the drop-down options in Mail. 
 Hopefully Apple will bring it back in its usual place.  
 
 Slightly off-topic but still on the retrograde changes in El Capitan, I 
 have noticed that the Dictionary which used to have a variety of languages 
 available now seem locked to the OS chosen language, ie English in my 
 case. Under Yosemite I was able to have English, French, Spanish and other 
 languages although the main OS is in English.
 
 Have I possibly missed a setting somewhere? 
 
 Many thanks and have a wonderful day, 
 
 Philippe Chaperon
 
 On 23 Nov 2015, at 7:30 am, Peter Hinchliffe > wrote:
 
 
> On 20 Nov 2015, at 5:51 PM, Severin Crisp  > wrote:
> 
> The list of all my mailboxes are showing but the little magic wheel at 
> the bottom with drop down options is not there.  
> Severin 
 
 Yes, it has disappeared. I miss it as well. Along with has gone the 
 permanent activity panel. It still makes appearance periodically during 
 sending and receiving events, but remains hiddne for the rest of the time. 
 We now have to use the Mailbox menu for those functions we found in the 
 Gear icon, and use the (now ancient) Window > Activity window to see a 
 permanent display of send/receive activity.
 
 Peter HinchliffeApwin Computer Services
 FileMaker Pro Solutions Developer
 Perth, Western Australia
 Phone (618) 9332 6482Mob 0403 046 948
 
 Mac because I prefer it -- Windows because I have to.
 
 -- The WA Macintosh User Group Mailing List --
 Archives - >
 Guidelines - >
 Settings & Unsubscribe - 
 >
 
 -- The WA Macintosh User Group Mailing List --
 Archives - >
 Guidelines - >
 Settings & Unsubscribe - 
 >
>>> 
>>> 
>>> 
>>>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
>>> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>>>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>>>mail to: sevcr...@westnet.com.au 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> 

Re: Mail - El Capitan

[Stephen Chape]

I have not had those issues.
But if I attach a file to an email, then place that file in the Trash, I cannot 
empty the Trash until I Quit Mail.



> On 23 Nov 2015, at 3:46 PM, Graeme Winters  wrote:
> 
> I have noticed the same problem with Mail and find it necessary to close down 
> Mail to correct.
> I have assumed that this  will probably be corrected with a future upgrade
> 
> Graeme
>> On 23 Nov 2015, at 3:43 PM, Severin Crisp > > wrote:
>> 
>> Another Mail odd behaviour.  It is very loath to select an item to open it.  
>> Often it is as if Mail is frozen, at other times it tries to move the email 
>> left or right to open an option, but does not actually get there!  
>> Severin
>> 
>> 
>>> On 23 Nov 2015, at 3:36 PM, Severin Crisp >> > wrote:
>>> 
>>> I also have El Capitan 10.11.1 and Safari 9.0.1 but links to items post the 
>>> finger but are just dead.  With control and copy the first of today's links 
>>> I get:-
>>> 
>>> Encryption opponents rush to exploit the victims of Paris 
>>> 
>>> 
>>> If I copy this to Safari it takes me there, but why did it not decode it 
>>> and do it straight away?  
>>> Severin
>>> 
>>> 
 On 23 Nov 2015, at 2:03 PM, Ronda Brown > wrote:
 
 Hi Severin,
 
 The links on Crikey work fine in my Safari 9.0.1 El Capitan 10.11.1
 
 Sent from Ronni's iPad4
 
 
 On 23 Nov 2015, at 12:17 PM, Severin Crisp > wrote:
 
> Another item has appeared.  
> Links on Crikey do not work.  They come up as an   x-webdoc:// format 
> which is not recognisable.   I have asked Crikey to comment
> Severin Crisp
> 
> 
>> On 23 Nov 2015, at 12:09 PM, Philippe Chaperon > > wrote:
>> 
>> Hi Everyone,
>> 
>> I too am missing the ‘magic wheel’ and the drop-down options in Mail. 
>> Hopefully Apple will bring it back in its usual place.  
>> 
>> Slightly off-topic but still on the retrograde changes in El Capitan, I 
>> have noticed that the Dictionary which used to have a variety of 
>> languages available now seem locked to the OS chosen language, ie 
>> English in my case. Under Yosemite I was able to have English, French, 
>> Spanish and other languages although the main OS is in English.
>> 
>> Have I possibly missed a setting somewhere? 
>> 
>> Many thanks and have a wonderful day, 
>> 
>> Philippe Chaperon
>> 
>> On 23 Nov 2015, at 7:30 am, Peter Hinchliffe > > wrote:
>> 
>> 
>>> On 20 Nov 2015, at 5:51 PM, Severin Crisp >> > wrote:
>>> 
>>> The list of all my mailboxes are showing but the little magic wheel at 
>>> the bottom with drop down options is not there.  
>>> Severin 
>> 
>> Yes, it has disappeared. I miss it as well. Along with has gone the 
>> permanent activity panel. It still makes appearance periodically during 
>> sending and receiving events, but remains hiddne for the rest of the 
>> time. We now have to use the Mailbox menu for those functions we found 
>> in the Gear icon, and use the (now ancient) Window > Activity window to 
>> see a permanent display of send/receive activity.
>> 
>> Peter HinchliffeApwin Computer Services
>> FileMaker Pro Solutions Developer
>> Perth, Western Australia
>> Phone (618) 9332 6482Mob 0403 046 948
>> 
>> Mac because I prefer it -- Windows because I have to.
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - > >
>> Guidelines - > >
>> Settings & Unsubscribe - 
>> > >
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - > >
>> Guidelines - > >
>> Settings & Unsubscribe - 
>> > >
> 
> 
> 
>  

Re: Mail - El Capitan

[Ronda Brown]

Hi Stephen,

Can you two-finger Swipe left to delete the message?

You can now two-finger swipe to the left to delete a message, or right to mark 
it as unread, just as you can in iOS.

Check  Mail > Preferences > Accounts
Select the accounts in the list on the left, then open the 'Mailbox Behaviors' 
tab, Uncheck the box marked Store deleted messages on the server.
Save the change when prompted.

Cheers,
Ronni
Sent from Ronni's iPad4


> On 23 Nov 2015, at 4:48 PM, Stephen Chape  wrote:
> 
> I have not had those issues.
> But if I attach a file to an email, then place that file in the Trash, I 
> cannot empty the Trash until I Quit Mail.
> 
> 
> 
>> On 23 Nov 2015, at 3:46 PM, Graeme Winters  wrote:
>> 
>> I have noticed the same problem with Mail and find it necessary to close 
>> down Mail to correct.
>> I have assumed that this  will probably be corrected with a future upgrade
>> 
>> Graeme
>>> On 23 Nov 2015, at 3:43 PM, Severin Crisp  wrote:
>>> 
>>> Another Mail odd behaviour.  It is very loath to select an item to open it. 
>>>  Often it is as if Mail is frozen, at other times it tries to move the 
>>> email left or right to open an option, but does not actually get there!  
>>> Severin
>>> 
>>> 
 On 23 Nov 2015, at 3:36 PM, Severin Crisp  wrote:
 
 I also have El Capitan 10.11.1 and Safari 9.0.1 but links to items post 
 the finger but are just dead.  With control and copy the first of today's 
 links I get:-
 
 Encryption opponents rush to exploit the victims of Paris
 
 If I copy this to Safari it takes me there, but why did it not decode it 
 and do it straight away?  
 Severin
 
 
> On 23 Nov 2015, at 2:03 PM, Ronda Brown  wrote:
> 
> Hi Severin,
> 
> The links on Crikey work fine in my Safari 9.0.1 El Capitan 10.11.1
> 
> Sent from Ronni's iPad4
> 
> 
>> On 23 Nov 2015, at 12:17 PM, Severin Crisp  
>> wrote:
>> 
>> Another item has appeared.  
>> Links on Crikey do not work.  They come up as an   x-webdoc:// 
>> format which is not recognisable.   I have asked Crikey to comment
>> Severin Crisp
>> 
>> 
>>> On 23 Nov 2015, at 12:09 PM, Philippe Chaperon  wrote:
>>> 
>>> Hi Everyone,
>>> 
>>> I too am missing the ‘magic wheel’ and the drop-down options in Mail. 
>>> Hopefully Apple will bring it back in its usual place.  
>>> 
>>> Slightly off-topic but still on the retrograde changes in El Capitan, I 
>>> have noticed that the Dictionary which used to have a variety of 
>>> languages available now seem locked to the OS chosen language, ie 
>>> English in my case. Under Yosemite I was able to have English, French, 
>>> Spanish and other languages although the main OS is in English.
>>> 
>>> Have I possibly missed a setting somewhere? 
>>> 
>>> Many thanks and have a wonderful day, 
>>> 
>>> Philippe Chaperon
>>> 
 On 23 Nov 2015, at 7:30 am, Peter Hinchliffe 
  wrote:
 
 
 On 20 Nov 2015, at 5:51 PM, Severin Crisp  
 wrote:
 
 The list of all my mailboxes are showing but the little magic wheel at 
 the bottom with drop down options is not there.  
 Severin
>>> 
>>> Yes, it has disappeared. I miss it as well. Along with has gone the 
>>> permanent activity panel. It still makes appearance periodically during 
>>> sending and receiving events, but remains hiddne for the rest of the 
>>> time. We now have to use the Mailbox menu for those functions we found 
>>> in the Gear icon, and use the (now ancient) Window > Activity window to 
>>> see a permanent display of send/receive activity.
>>> 
>>> Peter HinchliffeApwin Computer Services
>>> FileMaker Pro Solutions Developer
>>> Perth, Western Australia
>>> Phone (618) 9332 6482Mob 0403 046 948
>>> 
>> 
>> 

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Re: Mail - El Capitan

[Severin Crisp]

Yes, selected

> On 23 Nov 2015, at 4:50 PM, Ronni Brown  wrote:
> 
> Hi Severin,
> 
> Under > Edit > Substitutions  - do you have 'Smart Links’ selected?
> 
> http://www.crikey.com.au/2015/11/23/encryption-opponents-rush-to-exploit-the-victims-of-paris/
>  
> 
> 
> I have noticed on the Crikey website some location of their links don’t work, 
> but work if you click the link located in another position on the site.
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> OS X El Capitan 10.11.1
> 
> 
> 
> 
>> On 23 Nov 2015, at 3:36 PM, Severin Crisp > > wrote:
>> 
>> I also have El Capitan 10.11.1 and Safari 9.0.1 but links to items post the 
>> finger but are just dead.  With control and copy the first of today's links 
>> I get:-
>> 
>> Encryption opponents rush to exploit the victims of Paris 
>> 
>> 
>> If I copy this to Safari it takes me there, but why did it not decode it and 
>> do it straight away?  
>> Severin
>> 
>> 
>>> On 23 Nov 2015, at 2:03 PM, Ronda Brown >> > wrote:
>>> 
>>> Hi Severin,
>>> 
>>> The links on Crikey work fine in my Safari 9.0.1 El Capitan 10.11.1
>>> 
>>> Sent from Ronni's iPad4
>>> 
>>> 
>>> On 23 Nov 2015, at 12:17 PM, Severin Crisp >> > wrote:
>>> 
 Another item has appeared.  
 Links on Crikey do not work.  They come up as an   x-webdoc:// format 
 which is not recognisable.   I have asked Crikey to comment
 Severin Crisp
 
 
> On 23 Nov 2015, at 12:09 PM, Philippe Chaperon  > wrote:
> 
> Hi Everyone,
> 
> I too am missing the ‘magic wheel’ and the drop-down options in Mail. 
> Hopefully Apple will bring it back in its usual place.  
> 
> Slightly off-topic but still on the retrograde changes in El Capitan, I 
> have noticed that the Dictionary which used to have a variety of 
> languages available now seem locked to the OS chosen language, ie English 
> in my case. Under Yosemite I was able to have English, French, Spanish 
> and other languages although the main OS is in English.
> 
> Have I possibly missed a setting somewhere? 
> 
> Many thanks and have a wonderful day, 
> 
> Philippe Chaperon
> 
> On 23 Nov 2015, at 7:30 am, Peter Hinchliffe  > wrote:
> 
> 
>> On 20 Nov 2015, at 5:51 PM, Severin Crisp > > wrote:
>> 
>> The list of all my mailboxes are showing but the little magic wheel at 
>> the bottom with drop down options is not there.  
>> Severin 
> 
> Yes, it has disappeared. I miss it as well. Along with has gone the 
> permanent activity panel. It still makes appearance periodically during 
> sending and receiving events, but remains hiddne for the rest of the 
> time. We now have to use the Mailbox menu for those functions we found in 
> the Gear icon, and use the (now ancient) Window > Activity window to see 
> a permanent display of send/receive activity.
> 
> Peter HinchliffeApwin Computer Services
> FileMaker Pro Solutions Developer
> Perth, Western Australia
> Phone (618) 9332 6482Mob 0403 046 948
> 
> Mac because I prefer it -- Windows because I have to.
> 
> -- The WA Macintosh User Group Mailing List --
> Archives -  >
> Guidelines -  >
> Settings & Unsubscribe - 
>  >
> 
> -- The WA Macintosh User Group Mailing List --
> Archives -  >
> Guidelines -  >
> Settings & Unsubscribe - 
>  >
 
 
 
  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
   ph 

Re: Mail - El Capitan

[Stephen Chape]

Thanks Ronni
It is something new in the last couple of iterations of Mail.
But as I said no big deal so I will tell my “tidy brain” to accept as normal !

> On 24 Nov 2015, at 10:47 AM, Ronni Brown  wrote:
> 
> 
>> On 24 Nov 2015, at 9:29 AM, Stephen Chape > > wrote:
>> 
>> Sorry Ronni ..   I was not very clear !
>> This happens after I have attached to an email an image that is on the 
>> desktop.
>> Once the email has been sent I may delete that image from the desktop if no 
>> longer required.
>> Then I cannot delete that image from the Trash until I Quit Mail.
>> I just keep getting a message that the image is in use.
>> 
>> Not a big deal but a little annoying to a “tidy freak” like me !
> 
> Hi  Stephen,
> 
> This sounds perfectly normal to me.
> 1.  You Attach an image that is located on the Desktop to a new email message
> 2. Once the email message (with the attached image on the desktop) has been 
> sent, you place the image on the desktop in the  Trash
> 3. Try too 'Empty Trash' and you Receive a message ‘The operation can’t be 
> completed because the item “xxx.jpg” is still in use.’
> You are Unable to Empty the trash until you Quit Mail 
> 
> This is normal I feel, because Mail is still holding on to the 'link to the 
> location of the image'.
> Once you Quit Mail and reopen Mail you are then able to Empty the Trash.
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> OS X El Capitan 10.11.1
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 


Regards,
Stephen Chape






-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: Mail - El Capitan

[Ronni Brown]

Hi Severin,

Are you only experiencing non-active links when clicking on links in the Crikey 
newsletter in Apple Mail & iOS 9.1?
I have noticed the problem in the 1pm newsletter in email on my Macs & iOS 
devices.

If you click on ‘View in Browser’ at the top right in the Newsletter - the 
Newsletter opens and all the links work correctly viewed in browser.
Which leads me to think the links in the Newsletter (below the INSIDER heading 
line) delivered to our email are not coded/formatted correctly.

To try to prove this point - I did this:
1. Open the newsletter in Safari by click ‘View in Browser'
2. When the Newsletter displays in Safari - Click the Share button  [↑] 
3. Choose "Email this page"
4. In the new message, make sure "Send Web Content As" is set to "Web Page"

When the email arrives it shows all the ‘links’ and they are active ‘clickable’ 
;-)

Be interesting to hear what Crikey have to say if they get back to you. 
Of course if this is not the problem you are experiencing... I’ve just wasted 
my time doing this experiment ;-)

Cheers,
Ronni

> On 23 Nov 2015, at 3:36 PM, Severin Crisp  wrote:
> 
> I also have El Capitan 10.11.1 and Safari 9.0.1 but links to items post the 
> finger but are just dead.  With control and copy the first of today's links I 
> get:-
> 
> Encryption opponents rush to exploit the victims of Paris 
> 
> 
> If I copy this to Safari it takes me there, but why did it not decode it and 
> do it straight away?  
> Severin
> 
> 
>> On 23 Nov 2015, at 2:03 PM, Ronda Brown > > wrote:
>> 
>> Hi Severin,
>> 
>> The links on Crikey work fine in my Safari 9.0.1 El Capitan 10.11.1
>> 
>> Sent from Ronni's iPad4
>> 
>> 
>> On 23 Nov 2015, at 12:17 PM, Severin Crisp > > wrote:
>> 
>>> Another item has appeared.  
>>> Links on Crikey do not work.  They come up as an   x-webdoc:// format 
>>> which is not recognisable.   I have asked Crikey to comment
>>> Severin Crisp
>>> 
>>> 
 On 23 Nov 2015, at 12:09 PM, Philippe Chaperon > wrote:
 
 Hi Everyone,
 
 I too am missing the ‘magic wheel’ and the drop-down options in Mail. 
 Hopefully Apple will bring it back in its usual place.  
 
 Slightly off-topic but still on the retrograde changes in El Capitan, I 
 have noticed that the Dictionary which used to have a variety of languages 
 available now seem locked to the OS chosen language, ie English in my 
 case. Under Yosemite I was able to have English, French, Spanish and other 
 languages although the main OS is in English.
 
 Have I possibly missed a setting somewhere? 
 
 Many thanks and have a wonderful day, 
 
 Philippe Chaperon
 
 On 23 Nov 2015, at 7:30 am, Peter Hinchliffe > wrote:
 
 
> On 20 Nov 2015, at 5:51 PM, Severin Crisp  > wrote:
> 
> The list of all my mailboxes are showing but the little magic wheel at 
> the bottom with drop down options is not there.  
> Severin 
 
 Yes, it has disappeared. I miss it as well. Along with has gone the 
 permanent activity panel. It still makes appearance periodically during 
 sending and receiving events, but remains hiddne for the rest of the time. 
 We now have to use the Mailbox menu for those functions we found in the 
 Gear icon, and use the (now ancient) Window > Activity window to see a 
 permanent display of send/receive activity.
 
 Peter HinchliffeApwin Computer Services
 FileMaker Pro Solutions Developer
 Perth, Western Australia
 Phone (618) 9332 6482Mob 0403 046 948
 
 Mac because I prefer it -- Windows because I have to.
 
 -- The WA Macintosh User Group Mailing List --
 Archives - >
 Guidelines - >
 Settings & Unsubscribe - 
 >
 
 -- The WA Macintosh User Group Mailing List --
 Archives - >
 Guidelines - >
 Settings & Unsubscribe - 
 >
>>> 
>>> 

Re: Mail - El Capitan

[Severin Crisp]

Many thanks Ronni for your usual thorough, knowledgable and effective 
investigation!   Yes, clicking on View in Browser is a complete fix for me at 
this stage.  Crikey have not responded!  
Severin

I had not realised how computer dependent we become.  Our two mobile devices, 
iPhone and iPad, have gone walkabout to Cambodia with Jenny and my son so I 
just have my iMac - upstairs.  With my severely restricted mobility it is a 
pain when I am downstairs.  I have been tempted, but resisted, a phone call to 
T4 to ask them to hand deliver a retina iPad!Sunday all will return to 
normal.  

 
> On 24 Nov 2015, at 1:33 PM, Ronni Brown  wrote:
> 
> Hi Severin,
> 
> Are you only experiencing non-active links when clicking on links in the 
> Crikey newsletter in Apple Mail & iOS 9.1?
> I have noticed the problem in the 1pm newsletter in email on my Macs & iOS 
> devices.
> 
> If you click on ‘View in Browser’ at the top right in the Newsletter - the 
> Newsletter opens and all the links work correctly viewed in browser.
> Which leads me to think the links in the Newsletter (below the INSIDER 
> heading line) delivered to our email are not coded/formatted correctly.
> 
> To try to prove this point - I did this:
> 1. Open the newsletter in Safari by click ‘View in Browser'
> 2. When the Newsletter displays in Safari - Click the Share button  [↑] 
> 3. Choose "Email this page"
> 4. In the new message, make sure "Send Web Content As" is set to "Web Page"
> 
> When the email arrives it shows all the ‘links’ and they are active 
> ‘clickable’ ;-)
> 
> Be interesting to hear what Crikey have to say if they get back to you. 
> Of course if this is not the problem you are experiencing... I’ve just wasted 
> my time doing this experiment ;-)
> 
> Cheers,
> Ronni
> 
>> On 23 Nov 2015, at 3:36 PM, Severin Crisp > > wrote:
>> 
>> I also have El Capitan 10.11.1 and Safari 9.0.1 but links to items post the 
>> finger but are just dead.  With control and copy the first of today's links 
>> I get:-
>> 
>> Encryption opponents rush to exploit the victims of Paris 
>> 
>> 
>> If I copy this to Safari it takes me there, but why did it not decode it and 
>> do it straight away?  
>> Severin
>> 
>> 
>>> On 23 Nov 2015, at 2:03 PM, Ronda Brown >> > wrote:
>>> 
>>> Hi Severin,
>>> 
>>> The links on Crikey work fine in my Safari 9.0.1 El Capitan 10.11.1
>>> 
>>> Sent from Ronni's iPad4
>>> 
>>> 
>>> On 23 Nov 2015, at 12:17 PM, Severin Crisp >> > wrote:
>>> 
 Another item has appeared.  
 Links on Crikey do not work.  They come up as an   x-webdoc:// format 
 which is not recognisable.   I have asked Crikey to comment
 Severin Crisp
 
 
> On 23 Nov 2015, at 12:09 PM, Philippe Chaperon  > wrote:
> 
> Hi Everyone,
> 
> I too am missing the ‘magic wheel’ and the drop-down options in Mail. 
> Hopefully Apple will bring it back in its usual place.  
> 
> Slightly off-topic but still on the retrograde changes in El Capitan, I 
> have noticed that the Dictionary which used to have a variety of 
> languages available now seem locked to the OS chosen language, ie English 
> in my case. Under Yosemite I was able to have English, French, Spanish 
> and other languages although the main OS is in English.
> 
> Have I possibly missed a setting somewhere? 
> 
> Many thanks and have a wonderful day, 
> 
> Philippe Chaperon
> 
> On 23 Nov 2015, at 7:30 am, Peter Hinchliffe  > wrote:
> 
> 
>> On 20 Nov 2015, at 5:51 PM, Severin Crisp > > wrote:
>> 
>> The list of all my mailboxes are showing but the little magic wheel at 
>> the bottom with drop down options is not there.  
>> Severin 
> 
> Yes, it has disappeared. I miss it as well. Along with has gone the 
> permanent activity panel. It still makes appearance periodically during 
> sending and receiving events, but remains hiddne for the rest of the 
> time. We now have to use the Mailbox menu for those functions we found in 
> the Gear icon, and use the (now ancient) Window > Activity window to see 
> a permanent display of send/receive activity.
> 
> Peter HinchliffeApwin Computer Services
> FileMaker Pro Solutions Developer
> Perth, Western Australia
> Phone (618) 9332 6482Mob 0403 046 948
> 
> Mac because I prefer it -- Windows because I have to.
> 
> -- The WA Macintosh User Group Mailing List --
> Archives -  

Re: Mail - El Capitan

[Ronda Brown]

Hey Severin,

Don't hesitate - Make that call to T4 and get them to rush up a new iPad to you 
on 'the hill'  ;-)
We only live once!

Sent from Ronni's iPad4


> On 24 Nov 2015, at 2:34 PM, Severin Crisp  wrote:
> 
> Many thanks Ronni for your usual thorough, knowledgable and effective 
> investigation!   Yes, clicking on View in Browser is a complete fix for me at 
> this stage.  Crikey have not responded!  
> Severin
> 
> I had not realised how computer dependent we become.  Our two mobile devices, 
> iPhone and iPad, have gone walkabout to Cambodia with Jenny and my son so I 
> just have my iMac - upstairs.  With my severely restricted mobility it is a 
> pain when I am downstairs.  I have been tempted, but resisted, a phone call 
> to T4 to ask them to hand deliver a retina iPad!Sunday all will return to 
> normal.  
> 
>  
>> On 24 Nov 2015, at 1:33 PM, Ronni Brown  wrote:
>> 
>> Hi Severin,
>> 
>> Are you only experiencing non-active links when clicking on links in the 
>> Crikey newsletter in Apple Mail & iOS 9.1?
>> I have noticed the problem in the 1pm newsletter in email on my Macs & iOS 
>> devices.
>> 
>> If you click on ‘View in Browser’ at the top right in the Newsletter - the 
>> Newsletter opens and all the links work correctly viewed in browser.
>> Which leads me to think the links in the Newsletter (below the INSIDER 
>> heading line) delivered to our email are not coded/formatted correctly.
>> 
>> To try to prove this point - I did this:
>> 1. Open the newsletter in Safari by click ‘View in Browser'
>> 2. When the Newsletter displays in Safari - Click the Share button  [↑] 
>> 3. Choose "Email this page"
>> 4. In the new message, make sure "Send Web Content As" is set to "Web Page"
>> 
>> When the email arrives it shows all the ‘links’ and they are active 
>> ‘clickable’ ;-)
>> 
>> Be interesting to hear what Crikey have to say if they get back to you. 
>> Of course if this is not the problem you are experiencing... I’ve just 
>> wasted my time doing this experiment ;-)
>> 
>> Cheers,
>> Ronni
>> 
>>> On 23 Nov 2015, at 3:36 PM, Severin Crisp  wrote:
>>> 
>>> I also have El Capitan 10.11.1 and Safari 9.0.1 but links to items post the 
>>> finger but are just dead.  With control and copy the first of today's links 
>>> I get:-
>>> 
>>> Encryption opponents rush to exploit the victims of Paris
>>> 
>>> If I copy this to Safari it takes me there, but why did it not decode it 
>>> and do it straight away?  
>>> Severin
>>> 
>>> 
 On 23 Nov 2015, at 2:03 PM, Ronda Brown  wrote:
 
 Hi Severin,
 
 The links on Crikey work fine in my Safari 9.0.1 El Capitan 10.11.1
 
 Sent from Ronni's iPad4
 
 
> On 23 Nov 2015, at 12:17 PM, Severin Crisp  
> wrote:
> 
> Another item has appeared.  
> Links on Crikey do not work.  They come up as an   x-webdoc:// format 
> which is not recognisable.   I have asked Crikey to comment
> Severin Crisp
> 
> 
>> On 23 Nov 2015, at 12:09 PM, Philippe Chaperon  wrote:
>> 
>> Hi Everyone,
>> 
>> I too am missing the ‘magic wheel’ and the drop-down options in Mail. 
>> Hopefully Apple will bring it back in its usual place.  
>> 
>> Slightly off-topic but still on the retrograde changes in El Capitan, I 
>> have noticed that the Dictionary which used to have a variety of 
>> languages available now seem locked to the OS chosen language, ie 
>> English in my case. Under Yosemite I was able to have English, French, 
>> Spanish and other languages although the main OS is in English.
>> 
>> Have I possibly missed a setting somewhere? 
>> 
>> Many thanks and have a wonderful day, 
>> 
>> Philippe Chaperon
>> 
>>> On 23 Nov 2015, at 7:30 am, Peter Hinchliffe 
>>>  wrote:
>>> 
>>> 
>>> On 20 Nov 2015, at 5:51 PM, Severin Crisp  
>>> wrote:
>>> 
>>> The list of all my mailboxes are showing but the little magic wheel at 
>>> the bottom with drop down options is not there.  
>>> Severin
>> 
>> Yes, it has disappeared. I miss it as well. Along with has gone the 
>> permanent activity panel. It still makes appearance periodically during 
>> sending and receiving events, but remains hiddne for the rest of the 
>> time. We now have to use the Mailbox menu for those functions we found 
>> in the Gear icon, and use the (now ancient) Window > Activity window to 
>> see a permanent display of send/receive activity.
>> 
>> Peter HinchliffeApwin Computer Services
>> FileMaker Pro Solutions Developer
>> Perth, Western Australia
>> Phone (618) 9332 6482Mob 0403 046 948
>> 
>> Mac because I prefer 

Re: Mail - El Capitan

[Stephen Chape]

Sorry Ronni ..   I was not very clear !
This happens after I have attached to an email an image that is on the desktop.
Once the email has been sent I may delete that image from the desktop if no 
longer required.
Then I cannot delete that image from the Trash until I Quit Mail.
I just keep getting a message that the image is in use.

Not a big deal but a little annoying to a “tidy freak” like me !


> On 23 Nov 2015, at 9:39 PM, Severin Crisp  wrote:
> 
> Yes, selected
> 
>> On 23 Nov 2015, at 4:50 PM, Ronni Brown > > wrote:
>> 
>> Hi Severin,
>> 
>> Under > Edit > Substitutions  - do you have 'Smart Links’ selected?
>> 
>> http://www.crikey.com.au/2015/11/23/encryption-opponents-rush-to-exploit-the-victims-of-paris/
>>  
>> 
>> 
>> I have noticed on the Crikey website some location of their links don’t 
>> work, but work if you click the link located in another position on the site.
>> 
>> Cheers,
>> Ronni
>> 
>> 13-inch MacBook Air (April 2014)
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>> 
>> OS X El Capitan 10.11.1
>> 
>> 
>> 
>> 
>>> On 23 Nov 2015, at 3:36 PM, Severin Crisp >> > wrote:
>>> 
>>> I also have El Capitan 10.11.1 and Safari 9.0.1 but links to items post the 
>>> finger but are just dead.  With control and copy the first of today's links 
>>> I get:-
>>> 
>>> Encryption opponents rush to exploit the victims of Paris 
>>> 
>>> 
>>> If I copy this to Safari it takes me there, but why did it not decode it 
>>> and do it straight away?  
>>> Severin
>>> 
>>> 
 On 23 Nov 2015, at 2:03 PM, Ronda Brown > wrote:
 
 Hi Severin,
 
 The links on Crikey work fine in my Safari 9.0.1 El Capitan 10.11.1
 
 Sent from Ronni's iPad4
 
 
 On 23 Nov 2015, at 12:17 PM, Severin Crisp > wrote:
 
> Another item has appeared.  
> Links on Crikey do not work.  They come up as an   x-webdoc:// format 
> which is not recognisable.   I have asked Crikey to comment
> Severin Crisp
> 
> 
>> On 23 Nov 2015, at 12:09 PM, Philippe Chaperon > > wrote:
>> 
>> Hi Everyone,
>> 
>> I too am missing the ‘magic wheel’ and the drop-down options in Mail. 
>> Hopefully Apple will bring it back in its usual place.  
>> 
>> Slightly off-topic but still on the retrograde changes in El Capitan, I 
>> have noticed that the Dictionary which used to have a variety of 
>> languages available now seem locked to the OS chosen language, ie 
>> English in my case. Under Yosemite I was able to have English, French, 
>> Spanish and other languages although the main OS is in English.
>> 
>> Have I possibly missed a setting somewhere? 
>> 
>> Many thanks and have a wonderful day, 
>> 
>> Philippe Chaperon
>> 
>> On 23 Nov 2015, at 7:30 am, Peter Hinchliffe > > wrote:
>> 
>> 
>>> On 20 Nov 2015, at 5:51 PM, Severin Crisp >> > wrote:
>>> 
>>> The list of all my mailboxes are showing but the little magic wheel at 
>>> the bottom with drop down options is not there.  
>>> Severin 
>> 
>> Yes, it has disappeared. I miss it as well. Along with has gone the 
>> permanent activity panel. It still makes appearance periodically during 
>> sending and receiving events, but remains hiddne for the rest of the 
>> time. We now have to use the Mailbox menu for those functions we found 
>> in the Gear icon, and use the (now ancient) Window > Activity window to 
>> see a permanent display of send/receive activity.
>> 
>> Peter HinchliffeApwin Computer Services
>> FileMaker Pro Solutions Developer
>> Perth, Western Australia
>> Phone (618) 9332 6482Mob 0403 046 948
>> 
>> Mac because I prefer it -- Windows because I have to.
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - > >
>> Guidelines - > >
>> Settings & Unsubscribe - 
>> > >
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 

Re: Mail - El Capitan

[Ronni Brown]

> On 24 Nov 2015, at 9:29 AM, Stephen Chape  wrote:
> 
> Sorry Ronni ..   I was not very clear !
> This happens after I have attached to an email an image that is on the 
> desktop.
> Once the email has been sent I may delete that image from the desktop if no 
> longer required.
> Then I cannot delete that image from the Trash until I Quit Mail.
> I just keep getting a message that the image is in use.
> 
> Not a big deal but a little annoying to a “tidy freak” like me !

Hi  Stephen,

This sounds perfectly normal to me.
1.  You Attach an image that is located on the Desktop to a new email message
2. Once the email message (with the attached image on the desktop) has been 
sent, you place the image on the desktop in the  Trash
3. Try too 'Empty Trash' and you Receive a message ‘The operation can’t be 
completed because the item “xxx.jpg” is still in use.’
You are Unable to Empty the trash until you Quit Mail 

This is normal I feel, because Mail is still holding on to the 'link to the 
location of the image'.
Once you Quit Mail and reopen Mail you are then able to Empty the Trash.

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

OS X El Capitan 10.11.1

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: Mail - El Capitan

[petercrisp]

Yes! And a 6S Plus as well. so you're fully connected! 

- Original Message -
From: wamug@wamug.org.au
To:
Cc:
Sent:Tue, 24 Nov 2015 15:01:16 +0800
Subject:Re: Mail - El Capitan

Hey Severin, 
 Don't hesitate - Make that call to T4 and get them to rush up a new
iPad to you on 'the hill'  ;-) We only live once!

Sent from Ronni's iPad4 

On 24 Nov 2015, at 2:34 PM, Severin Crisp  wrote:

  Many thanks Ronni for your usual thorough, knowledgable and
effective investigation!   Yes, clicking on View in Browser is a
complete fix for me at this stage.  Crikey have not responded!
 Severin 
 I had not realised how computer dependent we become.  Our two mobile
devices, iPhone and iPad, have gone walkabout to Cambodia with Jenny
and my son so I just have my iMac - upstairs.  With my severely
restricted mobility it is a pain when I am downstairs.  I have been
tempted, but resisted, a phone call to T4 to ask them to hand deliver
a retina iPad!    Sunday all will return to normal.   
  
 On 24 Nov 2015, at 1:33 PM, Ronni Brown  wrote: 
 Hi Severin,
 Are you only experiencing non-active links when clicking on links in
the Crikey newsletter in Apple Mail & iOS 9.1? I have noticed the
problem in the 1pm newsletter in email on my Macs & iOS devices. 
 If you click on ‘VIEW IN BROWSER’ at the top right in the
Newsletter - the Newsletter opens and all the links work correctly
viewed in browser. Which leads me to think the links in the Newsletter
(below the INSIDER heading line) delivered to our email are not
coded/formatted correctly. 
 To try to prove this point - I did this:  1. Open the newsletter in
Safari by click ‘View in Browser' 2. When the Newsletter displays in
Safari - Click the Share button  [↑]  3. Choose "Email this page"
4. In the new message, make sure "Send Web Content As" is set to "Web
Page" 
 When the email arrives it shows all the ‘links’ and they are
active ‘clickable’ ;-)  
 Be interesting to hear what Crikey have to say if they get back to
you.  Of course if this is not the problem you are experiencing...
I’ve just wasted my time doing this experiment ;-) 
 Cheers, Ronni

 On 23 Nov 2015, at 3:36 PM, Severin Crisp  wrote: 
 I also have El Capitan 10.11.1 and Safari 9.0.1 but links to items
post the finger but are just dead.  With control and copy the first
of today's links I get:-
  Encryption opponents rush to exploit the victims of Paris 
 If I copy this to Safari it takes me there, but why did it not decode
it and do it straight away?   Severin 

 On 23 Nov 2015, at 2:03 PM, Ronda Brown  wrote: 
  Hi Severin, 
 The links on Crikey work fine in my Safari 9.0.1 El Capitan 10.11.1

Sent from Ronni's iPad4 

On 23 Nov 2015, at 12:17 PM, Severin Crisp  wrote:

  Another item has appeared.  Links on Crikey do not work.  They
come up as an   x-webdoc://     format which is not recognisable.
  I have asked Crikey to comment Severin Crisp 

 On 23 Nov 2015, at 12:09 PM, Philippe Chaperon  wrote: 
Hi Everyone,

I too am missing the ‘magic wheel’ and the drop-down options in
Mail. Hopefully Apple will bring it back in its usual place.  

Slightly off-topic but still on the retrograde changes in El Capitan,
I have noticed that the Dictionary which used to have a variety of
languages available now seem locked to the OS chosen language, ie
English in my case. Under Yosemite I was able to have English, French,
Spanish and other languages although the main OS is in English.

Have I possibly missed a setting somewhere? 

Many thanks and have a wonderful day, 

Philippe Chaperon

On 23 Nov 2015, at 7:30 am, Peter Hinchliffe  wrote:

On 20 Nov 2015, at 5:51 PM, Severin Crisp  wrote:

The list of all my mailboxes are showing but the little magic wheel at
the bottom with drop down options is not there.  
Severin 

Yes, it has disappeared. I miss it as well. Along with has gone the
permanent activity panel. It still makes appearance periodically
during sending and receiving events, but remains hiddne for the rest
of the time. We now have to use the Mailbox menu for those functions
we found in the Gear icon, and use the (now ancient) Window > Activity
window to see a permanent display of send/receive activity.

Peter Hinchliffe    Apwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482    Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

-- The WA Macintosh User Group Mailing List --
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-- The WA Macintosh User Group Mailing List --
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              ASSOC PROF R SEVERIN CRISP, FAIP, FIP, CPHYS 15
Thomas St, Mount Clarence, Albany, 6330, Western Australia        
          ph (08) 9842 1950 ( Int'l +61 8 9842 1950)        
                   mail to: sevcr...@westnet.com.au [15]

Re: Mail - El Capitan

[Ronda Brown]

Hi Severin,

The links on Crikey work fine in my Safari 9.0.1 El Capitan 10.11.1

Sent from Ronni's iPad4


> On 23 Nov 2015, at 12:17 PM, Severin Crisp  wrote:
> 
> Another item has appeared.  
> Links on Crikey do not work.  They come up as an   x-webdoc:// format 
> which is not recognisable.   I have asked Crikey to comment
> Severin Crisp
> 
> 
>> On 23 Nov 2015, at 12:09 PM, Philippe Chaperon  wrote:
>> 
>> Hi Everyone,
>> 
>> I too am missing the ‘magic wheel’ and the drop-down options in Mail. 
>> Hopefully Apple will bring it back in its usual place.  
>> 
>> Slightly off-topic but still on the retrograde changes in El Capitan, I have 
>> noticed that the Dictionary which used to have a variety of languages 
>> available now seem locked to the OS chosen language, ie English in my case. 
>> Under Yosemite I was able to have English, French, Spanish and other 
>> languages although the main OS is in English.
>> 
>> Have I possibly missed a setting somewhere? 
>> 
>> Many thanks and have a wonderful day, 
>> 
>> Philippe Chaperon
>> 
>>> On 23 Nov 2015, at 7:30 am, Peter Hinchliffe  
>>> wrote:
>>> 
>>> 
>>> On 20 Nov 2015, at 5:51 PM, Severin Crisp  wrote:
>>> 
>>> The list of all my mailboxes are showing but the little magic wheel at the 
>>> bottom with drop down options is not there.  
>>> Severin
>> 
>> Yes, it has disappeared. I miss it as well. Along with has gone the 
>> permanent activity panel. It still makes appearance periodically during 
>> sending and receiving events, but remains hiddne for the rest of the time. 
>> We now have to use the Mailbox menu for those functions we found in the Gear 
>> icon, and use the (now ancient) Window > Activity window to see a permanent 
>> display of send/receive activity.
>> 
>> Peter HinchliffeApwin Computer Services
>> FileMaker Pro Solutions Developer
>> Perth, Western Australia
>> Phone (618) 9332 6482Mob 0403 046 948
>> 
>> Mac because I prefer it -- Windows because I have to.
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> 
> 
>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>mail to: sevcr...@westnet.com.au
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: Mail - El Capitan

[Philippe Chaperon]

Hi Ronni, 

Oh! I love Ronni and Apple. Many thanks for the instructions and now I have my 
beloved french and english dictionary in full use!

Many thanks Ronni and WAMUG. 

Kind regards, 

Philippe 


On 23 Nov 2015, at 1:52 pm, Ronda Brown  wrote:

Hi Philippe,

Open Dictionary - Go to Dictionary > Preferences
Under Drag reference sources into the order you prefer:
Select. Multidictionaire de la langue francaise (French)
Or German, Spanish, Italian etc

Cheers,
Ronni
Sent from Ronni's iPad4


> On 23 Nov 2015, at 12:09 PM, Philippe Chaperon  wrote:
> 
> Hi Everyone,
> 
> I too am missing the ‘magic wheel’ and the drop-down options in Mail. 
> Hopefully Apple will bring it back in its usual place.  
> 
> Slightly off-topic but still on the retrograde changes in El Capitan, I have 
> noticed that the Dictionary which used to have a variety of languages 
> available now seem locked to the OS chosen language, ie English in my case. 
> Under Yosemite I was able to have English, French, Spanish and other 
> languages although the main OS is in English.
> 
> Have I possibly missed a setting somewhere? 
> 
> Many thanks and have a wonderful day, 
> 
> Philippe Chaperon
> 
> On 23 Nov 2015, at 7:30 am, Peter Hinchliffe  
> wrote:
> 
> 
>> On 20 Nov 2015, at 5:51 PM, Severin Crisp  wrote:
>> 
>> The list of all my mailboxes are showing but the little magic wheel at the 
>> bottom with drop down options is not there.  
>> Severin
> 
> Yes, it has disappeared. I miss it as well. Along with has gone the permanent 
> activity panel. It still makes appearance periodically during sending and 
> receiving events, but remains hiddne for the rest of the time. We now have to 
> use the Mailbox menu for those functions we found in the Gear icon, and use 
> the (now ancient) Window > Activity window to see a permanent display of 
> send/receive activity.
> 
> Peter HinchliffeApwin Computer Services
> FileMaker Pro Solutions Developer
> Perth, Western Australia
> Phone (618) 9332 6482Mob 0403 046 948
> 
> Mac because I prefer it -- Windows because I have to.
-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: Mail - El Capitan

[Severin Crisp]

Another Mail odd behaviour.  It is very loath to select an item to open it.  
Often it is as if Mail is frozen, at other times it tries to move the email 
left or right to open an option, but does not actually get there!  
Severin


> On 23 Nov 2015, at 3:36 PM, Severin Crisp  wrote:
> 
> I also have El Capitan 10.11.1 and Safari 9.0.1 but links to items post the 
> finger but are just dead.  With control and copy the first of today's links I 
> get:-
> 
> Encryption opponents rush to exploit the victims of Paris 
> 
> 
> If I copy this to Safari it takes me there, but why did it not decode it and 
> do it straight away?  
> Severin
> 
> 
>> On 23 Nov 2015, at 2:03 PM, Ronda Brown > > wrote:
>> 
>> Hi Severin,
>> 
>> The links on Crikey work fine in my Safari 9.0.1 El Capitan 10.11.1
>> 
>> Sent from Ronni's iPad4
>> 
>> 
>> On 23 Nov 2015, at 12:17 PM, Severin Crisp > > wrote:
>> 
>>> Another item has appeared.  
>>> Links on Crikey do not work.  They come up as an   x-webdoc:// format 
>>> which is not recognisable.   I have asked Crikey to comment
>>> Severin Crisp
>>> 
>>> 
 On 23 Nov 2015, at 12:09 PM, Philippe Chaperon > wrote:
 
 Hi Everyone,
 
 I too am missing the ‘magic wheel’ and the drop-down options in Mail. 
 Hopefully Apple will bring it back in its usual place.  
 
 Slightly off-topic but still on the retrograde changes in El Capitan, I 
 have noticed that the Dictionary which used to have a variety of languages 
 available now seem locked to the OS chosen language, ie English in my 
 case. Under Yosemite I was able to have English, French, Spanish and other 
 languages although the main OS is in English.
 
 Have I possibly missed a setting somewhere? 
 
 Many thanks and have a wonderful day, 
 
 Philippe Chaperon
 
 On 23 Nov 2015, at 7:30 am, Peter Hinchliffe > wrote:
 
 
> On 20 Nov 2015, at 5:51 PM, Severin Crisp  > wrote:
> 
> The list of all my mailboxes are showing but the little magic wheel at 
> the bottom with drop down options is not there.  
> Severin 
 
 Yes, it has disappeared. I miss it as well. Along with has gone the 
 permanent activity panel. It still makes appearance periodically during 
 sending and receiving events, but remains hiddne for the rest of the time. 
 We now have to use the Mailbox menu for those functions we found in the 
 Gear icon, and use the (now ancient) Window > Activity window to see a 
 permanent display of send/receive activity.
 
 Peter HinchliffeApwin Computer Services
 FileMaker Pro Solutions Developer
 Perth, Western Australia
 Phone (618) 9332 6482Mob 0403 046 948
 
 Mac because I prefer it -- Windows because I have to.
 
 -- The WA Macintosh User Group Mailing List --
 Archives - >
 Guidelines - >
 Settings & Unsubscribe - 
 >
 
 -- The WA Macintosh User Group Mailing List --
 Archives - >
 Guidelines - >
 Settings & Unsubscribe - 
 >
>>> 
>>> 
>>> 
>>>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
>>> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>>>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>>>mail to: sevcr...@westnet.com.au 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - >> >
>>> Guidelines - >> >
>>> Settings & Unsubscribe - 
>>> >> 

Re: Mail - El Capitan

[Ronda Brown]

Hey Philippe I also use the  'French-English' Dictionary ;-)

Sent from Ronni's iPad4


> On 23 Nov 2015, at 2:08 PM, Philippe Chaperon  wrote:
> 
> Hi Ronni, 
> 
> Oh! I love Ronni and Apple. Many thanks for the instructions and now I have 
> my beloved french and english dictionary in full use!
> 
> Many thanks Ronni and WAMUG. 
> 
> Kind regards, 
> 
> Philippe 
> 
> 
> On 23 Nov 2015, at 1:52 pm, Ronda Brown  wrote:
> 
> Hi Philippe,
> 
> Open Dictionary - Go to Dictionary > Preferences
> Under Drag reference sources into the order you prefer:
> Select. Multidictionaire de la langue francaise (French)
> Or German, Spanish, Italian etc
> 
> Cheers,
> Ronni
> Sent from Ronni's iPad4
> 
> 
>> On 23 Nov 2015, at 12:09 PM, Philippe Chaperon  wrote:
>> 
>> Hi Everyone,
>> 
>> I too am missing the ‘magic wheel’ and the drop-down options in Mail. 
>> Hopefully Apple will bring it back in its usual place.  
>> 
>> Slightly off-topic but still on the retrograde changes in El Capitan, I have 
>> noticed that the Dictionary which used to have a variety of languages 
>> available now seem locked to the OS chosen language, ie English in my case. 
>> Under Yosemite I was able to have English, French, Spanish and other 
>> languages although the main OS is in English.
>> 
>> Have I possibly missed a setting somewhere? 
>> 
>> Many thanks and have a wonderful day, 
>> 
>> Philippe Chaperon
>> 
>> On 23 Nov 2015, at 7:30 am, Peter Hinchliffe  
>> wrote:
>> 
>> 
>>> On 20 Nov 2015, at 5:51 PM, Severin Crisp  wrote:
>>> 
>>> The list of all my mailboxes are showing but the little magic wheel at the 
>>> bottom with drop down options is not there.  
>>> Severin
>> 
>> Yes, it has disappeared. I miss it as well. Along with has gone the 
>> permanent activity panel. It still makes appearance periodically during 
>> sending and receiving events, but remains hiddne for the rest of the time. 
>> We now have to use the Mailbox menu for those functions we found in the Gear 
>> icon, and use the (now ancient) Window > Activity window to see a permanent 
>> display of send/receive activity.
>> 
>> Peter HinchliffeApwin Computer Services
>> FileMaker Pro Solutions Developer
>> Perth, Western Australia
>> Phone (618) 9332 6482Mob 0403 046 948
>> 
>> Mac because I prefer it -- Windows because I have to.
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: Mail - El Capitan

[Ronda Brown]

Hi Philippe,

Open Dictionary - Go to Dictionary > Preferences
Under Drag reference sources into the order you prefer:
Select. Multidictionaire de la langue francaise (French)
Or German, Spanish, Italian etc

Cheers,
Ronni
Sent from Ronni's iPad4


> On 23 Nov 2015, at 12:09 PM, Philippe Chaperon  wrote:
> 
> Hi Everyone,
> 
> I too am missing the ‘magic wheel’ and the drop-down options in Mail. 
> Hopefully Apple will bring it back in its usual place.  
> 
> Slightly off-topic but still on the retrograde changes in El Capitan, I have 
> noticed that the Dictionary which used to have a variety of languages 
> available now seem locked to the OS chosen language, ie English in my case. 
> Under Yosemite I was able to have English, French, Spanish and other 
> languages although the main OS is in English.
> 
> Have I possibly missed a setting somewhere? 
> 
> Many thanks and have a wonderful day, 
> 
> Philippe Chaperon
> 
> On 23 Nov 2015, at 7:30 am, Peter Hinchliffe  
> wrote:
> 
> 
>> On 20 Nov 2015, at 5:51 PM, Severin Crisp  wrote:
>> 
>> The list of all my mailboxes are showing but the little magic wheel at the 
>> bottom with drop down options is not there.  
>> Severin
> 
> Yes, it has disappeared. I miss it as well. Along with has gone the permanent 
> activity panel. It still makes appearance periodically during sending and 
> receiving events, but remains hiddne for the rest of the time. We now have to 
> use the Mailbox menu for those functions we found in the Gear icon, and use 
> the (now ancient) Window > Activity window to see a permanent display of 
> send/receive activity.
> 
> Peter HinchliffeApwin Computer Services
> FileMaker Pro Solutions Developer
> Perth, Western Australia
> Phone (618) 9332 6482Mob 0403 046 948
> 
> Mac because I prefer it -- Windows because I have to.
-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: Mail - El Capitan

[Severin Crisp]

I also have El Capitan 10.11.1 and Safari 9.0.1 but links to items post the 
finger but are just dead.  With control and copy the first of today's links I 
get:-

Encryption opponents rush to exploit the victims of Paris 


If I copy this to Safari it takes me there, but why did it not decode it and do 
it straight away?  
Severin


> On 23 Nov 2015, at 2:03 PM, Ronda Brown  wrote:
> 
> Hi Severin,
> 
> The links on Crikey work fine in my Safari 9.0.1 El Capitan 10.11.1
> 
> Sent from Ronni's iPad4
> 
> 
> On 23 Nov 2015, at 12:17 PM, Severin Crisp  > wrote:
> 
>> Another item has appeared.  
>> Links on Crikey do not work.  They come up as an   x-webdoc:// format 
>> which is not recognisable.   I have asked Crikey to comment
>> Severin Crisp
>> 
>> 
>>> On 23 Nov 2015, at 12:09 PM, Philippe Chaperon >> > wrote:
>>> 
>>> Hi Everyone,
>>> 
>>> I too am missing the ‘magic wheel’ and the drop-down options in Mail. 
>>> Hopefully Apple will bring it back in its usual place.  
>>> 
>>> Slightly off-topic but still on the retrograde changes in El Capitan, I 
>>> have noticed that the Dictionary which used to have a variety of languages 
>>> available now seem locked to the OS chosen language, ie English in my case. 
>>> Under Yosemite I was able to have English, French, Spanish and other 
>>> languages although the main OS is in English.
>>> 
>>> Have I possibly missed a setting somewhere? 
>>> 
>>> Many thanks and have a wonderful day, 
>>> 
>>> Philippe Chaperon
>>> 
>>> On 23 Nov 2015, at 7:30 am, Peter Hinchliffe >> > wrote:
>>> 
>>> 
 On 20 Nov 2015, at 5:51 PM, Severin Crisp > wrote:
 
 The list of all my mailboxes are showing but the little magic wheel at the 
 bottom with drop down options is not there.  
 Severin 
>>> 
>>> Yes, it has disappeared. I miss it as well. Along with has gone the 
>>> permanent activity panel. It still makes appearance periodically during 
>>> sending and receiving events, but remains hiddne for the rest of the time. 
>>> We now have to use the Mailbox menu for those functions we found in the 
>>> Gear icon, and use the (now ancient) Window > Activity window to see a 
>>> permanent display of send/receive activity.
>>> 
>>> Peter HinchliffeApwin Computer Services
>>> FileMaker Pro Solutions Developer
>>> Perth, Western Australia
>>> Phone (618) 9332 6482Mob 0403 046 948
>>> 
>>> Mac because I prefer it -- Windows because I have to.
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - >> >
>>> Guidelines - >> >
>>> Settings & Unsubscribe - 
>>> >> >
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - >> >
>>> Guidelines - >> >
>>> Settings & Unsubscribe - 
>>> >> >
>> 
>> 
>> 
>>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
>> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>>mail to: sevcr...@westnet.com.au 
>> 
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - > >
>> Guidelines - > >
>> Settings & Unsubscribe - 
>> > >
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 



 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western 

Re: Mail - El Capitan

[Graeme Winters]

I have noticed the same problem with Mail and find it necessary to close down 
Mail to correct.
I have assumed that this  will probably be corrected with a future upgrade

Graeme
> On 23 Nov 2015, at 3:43 PM, Severin Crisp  wrote:
> 
> Another Mail odd behaviour.  It is very loath to select an item to open it.  
> Often it is as if Mail is frozen, at other times it tries to move the email 
> left or right to open an option, but does not actually get there!  
> Severin
> 
> 
>> On 23 Nov 2015, at 3:36 PM, Severin Crisp > > wrote:
>> 
>> I also have El Capitan 10.11.1 and Safari 9.0.1 but links to items post the 
>> finger but are just dead.  With control and copy the first of today's links 
>> I get:-
>> 
>> Encryption opponents rush to exploit the victims of Paris 
>> 
>> 
>> If I copy this to Safari it takes me there, but why did it not decode it and 
>> do it straight away?  
>> Severin
>> 
>> 
>>> On 23 Nov 2015, at 2:03 PM, Ronda Brown >> > wrote:
>>> 
>>> Hi Severin,
>>> 
>>> The links on Crikey work fine in my Safari 9.0.1 El Capitan 10.11.1
>>> 
>>> Sent from Ronni's iPad4
>>> 
>>> 
>>> On 23 Nov 2015, at 12:17 PM, Severin Crisp >> > wrote:
>>> 
 Another item has appeared.  
 Links on Crikey do not work.  They come up as an   x-webdoc:// format 
 which is not recognisable.   I have asked Crikey to comment
 Severin Crisp
 
 
> On 23 Nov 2015, at 12:09 PM, Philippe Chaperon  > wrote:
> 
> Hi Everyone,
> 
> I too am missing the ‘magic wheel’ and the drop-down options in Mail. 
> Hopefully Apple will bring it back in its usual place.  
> 
> Slightly off-topic but still on the retrograde changes in El Capitan, I 
> have noticed that the Dictionary which used to have a variety of 
> languages available now seem locked to the OS chosen language, ie English 
> in my case. Under Yosemite I was able to have English, French, Spanish 
> and other languages although the main OS is in English.
> 
> Have I possibly missed a setting somewhere? 
> 
> Many thanks and have a wonderful day, 
> 
> Philippe Chaperon
> 
> On 23 Nov 2015, at 7:30 am, Peter Hinchliffe  > wrote:
> 
> 
>> On 20 Nov 2015, at 5:51 PM, Severin Crisp > > wrote:
>> 
>> The list of all my mailboxes are showing but the little magic wheel at 
>> the bottom with drop down options is not there.  
>> Severin 
> 
> Yes, it has disappeared. I miss it as well. Along with has gone the 
> permanent activity panel. It still makes appearance periodically during 
> sending and receiving events, but remains hiddne for the rest of the 
> time. We now have to use the Mailbox menu for those functions we found in 
> the Gear icon, and use the (now ancient) Window > Activity window to see 
> a permanent display of send/receive activity.
> 
> Peter HinchliffeApwin Computer Services
> FileMaker Pro Solutions Developer
> Perth, Western Australia
> Phone (618) 9332 6482Mob 0403 046 948
> 
> Mac because I prefer it -- Windows because I have to.
> 
> -- The WA Macintosh User Group Mailing List --
> Archives -  >
> Guidelines -  >
> Settings & Unsubscribe - 
>  >
> 
> -- The WA Macintosh User Group Mailing List --
> Archives -  >
> Guidelines -  >
> Settings & Unsubscribe - 
>  >
 
 
 
  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
mail to: sevcr...@westnet.com.au 
 
 
 
 
 
 -- The WA Macintosh 

Re: Mail - El Capitan

[Severin Crisp]

Another item has appeared.  
Links on Crikey do not work.  They come up as an   x-webdoc:// format which 
is not recognisable.   I have asked Crikey to comment
Severin Crisp


> On 23 Nov 2015, at 12:09 PM, Philippe Chaperon  wrote:
> 
> Hi Everyone,
> 
> I too am missing the ‘magic wheel’ and the drop-down options in Mail. 
> Hopefully Apple will bring it back in its usual place.  
> 
> Slightly off-topic but still on the retrograde changes in El Capitan, I have 
> noticed that the Dictionary which used to have a variety of languages 
> available now seem locked to the OS chosen language, ie English in my case. 
> Under Yosemite I was able to have English, French, Spanish and other 
> languages although the main OS is in English.
> 
> Have I possibly missed a setting somewhere? 
> 
> Many thanks and have a wonderful day, 
> 
> Philippe Chaperon
> 
> On 23 Nov 2015, at 7:30 am, Peter Hinchliffe  
> wrote:
> 
> 
>> On 20 Nov 2015, at 5:51 PM, Severin Crisp  wrote:
>> 
>> The list of all my mailboxes are showing but the little magic wheel at the 
>> bottom with drop down options is not there.  
>> Severin 
> 
> Yes, it has disappeared. I miss it as well. Along with has gone the permanent 
> activity panel. It still makes appearance periodically during sending and 
> receiving events, but remains hiddne for the rest of the time. We now have to 
> use the Mailbox menu for those functions we found in the Gear icon, and use 
> the (now ancient) Window > Activity window to see a permanent display of 
> send/receive activity.
> 
> Peter HinchliffeApwin Computer Services
> FileMaker Pro Solutions Developer
> Perth, Western Australia
> Phone (618) 9332 6482Mob 0403 046 948
> 
> Mac because I prefer it -- Windows because I have to.
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 



 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
   mail to: sevcr...@westnet.com.au




-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: Mail - El Capitan

[Philippe Chaperon]

Hi Everyone,

I too am missing the ‘magic wheel’ and the drop-down options in Mail. Hopefully 
Apple will bring it back in its usual place.  

Slightly off-topic but still on the retrograde changes in El Capitan, I have 
noticed that the Dictionary which used to have a variety of languages available 
now seem locked to the OS chosen language, ie English in my case. Under 
Yosemite I was able to have English, French, Spanish and other languages 
although the main OS is in English.

Have I possibly missed a setting somewhere? 

Many thanks and have a wonderful day, 

Philippe Chaperon
  
On 23 Nov 2015, at 7:30 am, Peter Hinchliffe  wrote:


> On 20 Nov 2015, at 5:51 PM, Severin Crisp  wrote:
> 
> The list of all my mailboxes are showing but the little magic wheel at the 
> bottom with drop down options is not there.  
> Severin 

Yes, it has disappeared. I miss it as well. Along with has gone the permanent 
activity panel. It still makes appearance periodically during sending and 
receiving events, but remains hiddne for the rest of the time. We now have to 
use the Mailbox menu for those functions we found in the Gear icon, and use the 
(now ancient) Window > Activity window to see a permanent display of 
send/receive activity.

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: Mail - El Capitan

[Peter Hinchliffe]

> On 20 Nov 2015, at 5:51 PM, Severin Crisp  wrote:
> 
> The list of all my mailboxes are showing but the little magic wheel at the 
> bottom with drop down options is not there.  
> Severin 

Yes, it has disappeared. I miss it as well. Along with has gone the permanent 
activity panel. It still makes appearance periodically during sending and 
receiving events, but remains hiddne for the rest of the time. We now have to 
use the Mailbox menu for those functions we found in the Gear icon, and use the 
(now ancient) Window > Activity window to see a permanent display of 
send/receive activity.

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: Mail - El Capitan

[Ronda Brown]

Hi Severin,

Do you mean none of the mailboxes are showing in the left column?
If so: Go to View > Show Mailbox List.

Cheers,
Ronni

Sent from Ronni's iPad4


> On 20 Nov 2015, at 5:25 PM, Severin Crisp  wrote:
> 
> Where has the handy little drop down menus below the list of mailboxes gone?  
> Very handy for clearing junk, emptying trash etc.   
> Severin Crisp
> 
> 
>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>mail to: sevcr...@westnet.com.au
> 
-- The WA Macintosh User Group Mailing List --
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Re: Mail - El Capitan

[Severin Crisp]

The list of all my mailboxes are showing but the little magic wheel at the 
bottom with drop down options is not there.  
Severin 
> On 20 Nov 2015, at 5:44 PM, Ronda Brown  wrote:
> 
> Hi Severin,
> 
> Do you mean none of the mailboxes are showing in the left column?
> If so: Go to View > Show Mailbox List.
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
> On 20 Nov 2015, at 5:25 PM, Severin Crisp  > wrote:
> 
>> Where has the handy little drop down menus below the list of mailboxes gone? 
>>  Very handy for clearing junk, emptying trash etc.   
>> Severin Crisp
>> 
>> 
>>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
>> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>>mail to: sevcr...@westnet.com.au 
>> 
>> 
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 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
   mail to: sevcr...@westnet.com.au




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Re: Mail gone

[Rosemary Spark]

Hi Ronni,
Thanks.
That worked after a couple of tries!
Though I had monumental problems with permissions on the backup files.
My husband is very happy as he now has all the mail with his PhD supervisor
back!

Thanks for your help.

Cheers
Rosemary


Rosemary Spark
PO Box 781
South Fremantle WA 6162 Australia
Phone: + 61 8 94336609
Mobile: 0414268043
arkaysp...@gmail.com

On 1 August 2015 at 10:21, Ronda Brown ro...@mac.com wrote:

 How to manually restore your Mail folder from Time Machine:

 You'll only hope of restoring his mail is following the instructions from-

 To get around this, you will have to restore your Mail data folder
 manually, along with the corresponding Mail preferences file, which can be
 done by first quitting Mail and then performing the following routine:

 It is quite involved so print the entire instructions from Step 1
 
 http://www.macissues.com/2014/12/07/how-to-manually-restore-your-mail-folder-from-time-machine/#comments
 

 Sent from Ronni's iPad4


 On 1 Aug 2015, at 9:23 am, Rosemary Spark arkaysp...@gmail.com wrote:

 Hi there,
 To add to the Mail query i.e. how to recover Mail from Time Machine where
 do I look for the mailboxes?

 Macbook Pro Retina, 13-inch, Early 2013)
 Yosemite 10.4

 Rosemary Spark
 PO Box 781
 South Fremantle WA 6162 Australia
 Phone: + 61 8 94336609
 Mobile: 0414268043
 arkaysp...@gmail.com

 On 30 July 2015 at 11:11, Rosemary Spark arkaysp...@gmail.com wrote:

 When my husband's MacBook Pro started acting up ( filing up his space
 between one moment and the next despite moving vast amounts of pictures. We
 restored permissions etc) ) We took it to the Apple genius store where we
 were advised to re- install Yosemite on an empty drive which they did for
 us. Then we copied over the user's file and re- installed Applications.
 The Apple Mail would not receive mail ( despite repairing permissions
 etc) so I deleted his account and then re- installed Gmail account on the
 system. Even though I thought I'd saved his messages from his Inbox in a
 new folder ..somehow that got deleted and he's lost all his Mail
 messages that weren't in Gmail. Now he wants me to go back to an earlier
 version.

 What is the best way to restore Apple Mail from his Time Machine backups?

 Thanks
 Rosemary Spark


 --
 Kind Regards
 Rosemary Spark
 0414268043
 arkaysp...@gmail.com



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Re: Mail gone

[Ronda Brown]

Hi Rosemary,

Pleased to hear you have recovered all mail messages.
I hope you don't rely only on Time Machine backups.

Could you reply with your progress to the message: 
Subject - Re: iphoto to photos problem - Posted 27 July 2015 please.

Cheers,
Ronni

Sent from Ronni's iPad4


 On 5 Aug 2015, at 8:15 pm, Rosemary Spark arkaysp...@gmail.com wrote:
 
 Hi Ronni,
 Thanks. 
 That worked after a couple of tries!
 Though I had monumental problems with permissions on the backup files.
 My husband is very happy as he now has all the mail with his PhD supervisor 
 back!
 
 Thanks for your help.
 
 Cheers
 Rosemary
 
 
 Rosemary Spark
 PO Box 781
 South Fremantle WA 6162 Australia
 Phone: + 61 8 94336609
 Mobile: 0414268043
 arkaysp...@gmail.com
 
 
 On 1 August 2015 at 10:21, Ronda Brown ro...@mac.com wrote:
 How to manually restore your Mail folder from Time Machine:
 
 You'll only hope of restoring his mail is following the instructions from-
 
 To get around this, you will have to restore your Mail data folder 
 manually, along with the corresponding Mail preferences file, which can be 
 done by first quitting Mail and then performing the following routine:
 
 It is quite involved so print the entire instructions from Step 1 
 http://www.macissues.com/2014/12/07/how-to-manually-restore-your-mail-folder-from-time-machine/#comments
 
 Sent from Ronni's iPad4
 
 
 On 1 Aug 2015, at 9:23 am, Rosemary Spark arkaysp...@gmail.com wrote:
 
 Hi there,
 To add to the Mail query i.e. how to recover Mail from Time Machine where 
 do I look for the mailboxes?
 
 Macbook Pro Retina, 13-inch, Early 2013)
 Yosemite 10.4
 
 Rosemary Spark
 PO Box 781
 South Fremantle WA 6162 Australia
 Phone: + 61 8 94336609
 Mobile: 0414268043
 arkaysp...@gmail.com
 
 
 On 30 July 2015 at 11:11, Rosemary Spark arkaysp...@gmail.com wrote:
 When my husband's MacBook Pro started acting up ( filing up his space 
 between one moment and the next despite moving vast amounts of pictures. 
 We restored permissions etc) ) We took it to the Apple genius store where 
 we were advised to re- install Yosemite on an empty drive which they did 
 for us. Then we copied over the user's file and re- installed Applications.
 The Apple Mail would not receive mail ( despite repairing permissions etc) 
 so I deleted his account and then re- installed Gmail account on the 
 system. Even though I thought I'd saved his messages from his Inbox in a 
 new folder ..somehow that got deleted and he's lost all his Mail messages 
 that weren't in Gmail. Now he wants me to go back to an earlier version.
 
 What is the best way to restore Apple Mail from his Time Machine backups?
 
 Thanks
 Rosemary Spark
 
 
 -- 
 Kind Regards
 Rosemary Spark
 0414268043
 arkaysp...@gmail.com
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