Re: Question for delete campaign

Hi Ran, The error OperationAccessDenied.OPERATION_NOT_PERMITTED_FOR_REMOVED_ENTITY is caused by when you're trying to update the entity under a removed entity (e.g.,

Re: Chartramp - Open source project for Google Ads API

Hi Majid, It is expected that the value for countryCode will be blank when you retrieve it as this field is generally used for filters. According to the documentation , it

Re: Try to update ad group keyword

Hi Ran, I have received the requested information you provided privately on another thread. For better communication, I will respond in this thread. Upon my investigation, I was not able to find the adGroupId you are using. Could you confirm that this adGroupId (63567506098) still exists in

Re: Try to update ad group keyword

Hi Ran, Could you provide the complete SOAP request and response logs that show it does not update the keyword via *reply privately to author* so I could investigate this further? Regards, Dannison AdWords API Team On Wednesday, November 14, 2018 at 6:33:35 AM UTC+8, RAN HU wrote: > > Hi

Re: expandedTextAd.getFinalUrlSuffix() return always null

Hi Anna, To further investigate your issue, could you please give the complete SOAP request and response logs where the expandedTextAd.getFinalUrlSuffix() is returning null? You may use the *reply privately to author* option. Regards, Dannison AdWords API Team On Wednesday, November 14, 2018

Re: Landing Page Report ExpandedFinalUrlString

Hi KDJ, Could you provide the clientCustomerId via the *reply privately to author* option so I could further investigate this issue? Regards, Dannison AdWords API Team On Wednesday, November 14, 2018 at 5:26:02 AM UTC+8, rentcafed...@gmail.com wrote: > > Hi, > > I'm trying to get the final

Re: Uploading Offline Coversions - import log?

Hi Andy, You may try to check the Change History of your account which is a tool that lists the changes you've made to your account during the past two years. However, you may confirm this to the Advertiser's Community Forum

Re: Create Campaign Soap Order

Hi Ran, Could you provide the complete SOAP request and response logs generated when the error was encountered via *Reply privately to author *so I could investigate this further? The ordering of the settings should vary on the situation. However, it is advised to follow the order (as shown

Re: Feature Request: New DateRange Types THIS_YEAR & LAST_YEAR

Hi Marcel, Thank you for your suggestion. I will file a feature request on your behalf. However, I cannot provide a comment whether or not this will be implemented or not in the future updates. Regards, Dannison AdWords API Team On Friday, November 9, 2018 at 11:56:46 PM UTC+8, Marcel Zemp

Re: ADGROUP_PERFORMANCE_REPORT returns 400 error

Hi Saidar, Unfortunately, I cannot provide a comment on why it is redirecting to your catch function. However, you could refer to the sample codes for reporting provided in this guide and our reporting guidelines

Re: Newbie In Need Of Direction

Hi Dan, Unfortunately, I can only point you to our documented guide. To help you get started you can follow this guide about the AdWords API and for the sample Python code basic operations you may refer to this guide

Re: Product Performance Reporting not showing products that were deleted only on Merchant

Hi Rafael, To investigate this further, could you provide the clientCustomerId used in downloading the report and screenshot that shows the product in the Google Ads UI? You may send them to me using the *reply privately to author* option. Regards, Dannison, AdWords API Team On Thursday,

Re: Error when set advertisingChannelSubType value

Hi Tuan, The error OPERATION_NOT_PERMITTED_FOR_CAMPAIGN_TYPE is encountered when you are invoking an operation that is not supported for that specific campaign type. Upon checking

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR while adding HTML5 ads

Hi there, The UNEXPECTED_INTERNAL_API_ERROR indicates that there might be a temporary issue in the servers or could be due to a bug. Could you confirm if you are able to encounter

Re: USER_PERMISSION_DENIED to a new MCC account

Hi Omri, The AuthorizationError.USER_PERMISSION_DENIED error occurs when user does not have permission to access the customer. It could be that there is no link between the manager

Re: Check if telephone number was clicked in Google Ads

Hi Eryk, Account statistics in reports(such as clicks, conversions and impressions) are are usually computed within a day. You may refer to this guide about data freshness for further details. As per your

Re: Why I got empty content in CRITERIA_PERFORMANCE_REPORT in python

Hi there, Upon reviewing this thread, Saidar is correct in his conclusion that you might not have any data on your account. Make sure that the clientCustomerId you're using is correct when downloading the report. However, if you validate that there is indeed some data in your account and the

Re: Point me in the right direction: geographical breakdown of audience

Hi Michael, Yes, you are correct. Whitelisting means only limited users can access this specific feature. If you wish to whitelist your account, kindly respond back with your clientCustomerId and inform me so I could confirm this to the team whether or not it is possible. You may respond using

Re: Check if telephone number was clicked in Google Ads

Hi Eryk, You could download the Call Metrics Call Details Report to get data for call tracking of call-only ads or call extensions. You may use the CallTrackingDisplayLocation

Re: Point me in the right direction: geographical breakdown of audience

Hi Michael, You could try using the AdWordsUserListService.get() to get your audience lists. However, the only location related field in this service is the addressInfo

Re: Point me in the right direction: geographical breakdown of audience

Hi Michael, Unfortunately, there is no report type that can retrieve audience level statistics and location data together. For location type reports, only the Geo Performance Report and Campaign Location

Re: Adding In-Market audience to the campaign with the "Observation" option

Hi there, Adding Observations settings from the API is currently not supported. This is currently supported in the Google Ads UI only. Please see this documentation for your reference. Regards, Dannison AdWords API Team On Tuesday,

Re: myBusinessAccountIdentifier lost

Hi, To further investigate this issue, could you provide the complete SOAP request and response logs used in your upload? Also, could you provide the complete report definition you used along with

Re: Offline Call Conversions Upload Error - Getting "InternalApiError.UNEXPECTED_INTERNAL_API_ERROR"

Hi Joel, The UNPARSEABLE_CALLERS_PHONE_NUMBER error message may occur if the caller’s phone number cannot be parsed due to incorrect format. It should be

Re: Can't get impressions by date

Hi, Could you try using a date range in your query by inserting the query "WHERE date DURING LAST_7_DAYS" after the FROM clause? Refer to the sample working query I used below. Query: SELECT date, metrics.impressions FROM customer WHERE date DURING LAST_7_DAYS ORDER BY date LIMIT 10 If this

Re: Google Ads API and test accounts help

Hi Morten, Could you provide the complete SOAP request and response logs that were generated during the service call so I could better investigate this issue? You may use the *reply privately to author* option when sending the requested information. Regards, Dannison AdWords API Team On

Re: Update the status of a CrmBasedUserList from Closed to Open

Hi Dorian, Could you also provide your SOAP request and response logs that were generated when you encountered this similar situation? It would help in the team's investigation. You may send these to me via the *Reply privately to author* option. Regards, Dannison AdWords API Team On Friday,

Re: Update the status of a CrmBasedUserList from Closed to Open

Hi Greg, Could you provide the complete SOAP request and response logs when you encountered the error CANNOT_ADD_CLOSED_USER_LIST so I could investigate this further? I would need the logs for me to better assist you. You may send these to me via the *Reply privately to author* option. If you

Re: Update the status of a CrmBasedUserList from Closed to Open

Hi Joana/Greg, The user list status should not be affected with the membershipLifeSpan , it has also nothing to do with low volume. Could you provide the complete SOAP

Re: SOAP error with merketing API

Hi, Could you further elaborate the issue your client is encountering so I could better assist you? I am unable to view the screenshot your provided. Also, could you provide the complete SOAP request and response logs? You may reply using the *reply privately to author* option. Regards,

Re: Too many adgroups or what I am doing wrong?

Hi, The error UNEXPECTED_INTERNAL_API_ERROR you are encountering means that the AdWords API server had problems processing your request or it could also be due to a bug. It is advised

Re: Update the status of a CrmBasedUserList from Closed to Open

Hi Joana, Your code appears to be logically correct. If recent changes have been applied to your user list, it usually takes a while before it is reflected. Could you try running your code again and see if the changes have been reflected? If not, could you provide the complete SOAP request and

Re: Ad Performance Report

Hi Chris, Ad Performance Report should be able to retrieve all statistics in the ad level. However, since you mentioned that the results you are getting are not what you are expecting, could you provide the complete report definition

Re: AdwordsUserListService Return Null in ListType

Hi David, Could you provide the complete SOAP request and response, and the clientCustomerId you're using? Additionally, please provide a screenshot of the sample userList from your UI view and send these requested information via *reply privately to author.* Regards, Dannison AdWords API

Re: Resetting the Developer Token on the new UI

Hi David, In resetting the developerToken in the new UI, you could do so by navigating to *Settings > API Center*, click the drop down in the developerToken field and click the *Reset Token* text. Let me know if you have further clarifications. Regards, Dannison AdWords API Team On Friday,

Re: Using Conversion Type Name for filtering Conversion data

Hi Joao, To clarify, I've seen you post this same issue in the AdWords Scripts forum and you are already in contact with their team. Since our team specializes in AdWords API

Re: Python SSL error 'certificate verify failed'

Hi Davide, The error you're encountering doesn't seem to be AdWords API specific as you were able to successfully run a report in another machine. You could try to report an issue to the googleads-python-lib issue tracker as the

Re: Some users will auth with oAuth and other accounts will not (random fails)

Hi Andy, According to the OAuth 2.0 documentation , there is currently a limit of 50 refresh tokens per user account per client. If the limit is reached, creating a new refresh token automatically invalidates the oldest

Re: Criterion CSV list

Hi Branko, The Codes and Formats documentation lists all available criterion IDs and system codes and formats that are supported in the AdWords API. It appears that some of the criteria from your screenshot is available

Re: Adwords API : GetCampaign.php > Number of results found: 0

Hi there, I was able to receive the screenshots you sent yesterday via reply privately to author, and I've also responded privately. Have you received my response? If not, please see response below: "*Upon checking, 989-401-0993 is a test client account and should return the data when using

Re: Regarding getting zipcode level data from Adwords API?

Hi Soham, You can try to use the Click Performance Report and look at the field AoiMostSpecificTargetId

Re: Matching Adwords IDs to Adwords Names (CriteriaId)

Hi, Could you confirm if what you meant by AdWords Id and AdWords names are the details of the AdWords account such as the clientCustomerId and the account name? If so, you could use the ExternalCustomerId

Re: Developer rate scope since yesterday (emergency!! )

Hi there, According to the documentation , the best thing to do here is to slow down your requests to the API you're calling. One of the simplest ways to do this is to honor the RateExceededError.retryAfterSeconds

Re: Adwords API : GetCampaign.php > Number of results found: 0

Hi there, In order for me to understand your issue more, could you provide more details on the issue you're having? Please send over (via *reply privately to author*) screenshots, a description of the issue you're having, your SOAP request and response or any other information you think might

Re: how to get clicks and impression when keywords are empty in any campaigns ?

Hi Nikhlesh, Could you confirm if you have set includeZeroImpressions() to *true*, for you to retrieve rows that have zero impressions? You may read more about this in this guide

Re: What is the minimum duration between uploading an offline conversion and subsequently uploading an adjustment for the conversion?

Hi Ryan, The error TOO_RECENT_CONVERSION means that the conversion adjustment was created too early. According to this guide

Re: Adwords API : GetCampaign.php > Number of results found: 0

Hi Boris, Thanks for reaching out. I'm from the AdWords API team and I'll provide support for your concern. Could you clarify if the campaign type under the clientCustomerID 368-235-5970 is True View for reach? I asked this because upon checking, there is 1 campaign in your client test

Re: Is there a Go library for AdWords?

Hi Robert, Currently, Go isn't supported as an official client library for AdWords API. You can use other client libraries such as Java, .NET, Python, PHP, Perl and Ruby. Let me know if you have any

Re: Customer Managed Accounts Selector response Unexpected error

Hi Toms, The UNEXPECTED_INTERNAL_API_ERROR you encountered during your first attempt may mean the AdWords API server had problems processing your request or it could also be due to a

Re: Sign up to Google Ads manager goes straight to Ad Words only

Hi Gregory, Thanks for reaching out. I'm from the AdWords API team and I'll provide support for your concern. When creating a new MCC account, use an email address which has not yet been associated to any AdWords accounts. If you haven't done this, please do so. Let me know if you have any

Re: cannot access adwords services via test account using production developers token.

Hi Parvathy, Could you provide your clientId and clientSecret via *Reply privately to author* so I could further investigate this issue? Regards, Dannison AdWords API Team On Monday, October 8, 2018 at 8:54:14 PM UTC+8, Parvathy H wrote: > > Hi, > Thank you for the advice. > > I am calling a

Re: getConversionValue method

Hi Stefanow, Could you confirm if you are using the AdWords Scripts or the AdWords API? If you are using AdWords Scripts, I would suggest you open your concern to the AdWords Scripts Forum as their team are better equipped in answering

Re: AttributeError: 'str' object has no attribute 'get'

Hi Shwetha, Your concern appears to be more of a client library concern. With this said, I suggest you open your concern to the GitHub issue tracker as the product owners are better of assisting you with your concern. Regards,

Re: Getting a Fatal error : cURL error 56: SSL read: error:00000000:lib(0):func(0):reason(0), errno 104 (see https://curl.haxx.se/libcurl/c/libcurl-errors.html)

Hi Ronak, To investigate this further, could you provide the complete report definition and the complete SOAP request and response logs that were generated when the error was encountered? You may

Re: Custom Affinity via AdWords API

Hi Henry, Custom Affinity is already available in AdWords API starting from v201806. Unfortunately, AdWords API currently does not support the association of custom affinities in campaigns. However, It is available in the ad group level. You may use the AdGroupCriterionService

Re: Youtube video ad report using Python

Hi Shiv, Could you confirm if what you wish to retrieve is the direct equivalent of the Ad Group Performance report in the API, the same as the attached file? If so, you could check out the Adgroup Performance Report

Re: TrialService InternalApiError.UNEXPECTED_INTERNAL_API_ERROR

Hi, It appears that this post is related to this thread . You may refer to the link provided for my response and to better track our communication. Regards, Dannison AdWords API Team On

Re: TrialService gets UNEXPECTED_INTERNAL_API_ERROR (related with MakeSoapRequest)

Hi Stella, The UNEXPECTED_INTERNAL_API_ERROR error message may occur if the service request is too big or possible due to a bug. It is advisable to wait for a few minutes before

Re: Getting a Fatal error : cURL error 56: SSL read: error:00000000:lib(0):func(0):reason(0), errno 104 (see https://curl.haxx.se/libcurl/c/libcurl-errors.html)

Hi Pravin, Could you confirm if this happened frequently? Could you provide the complete report definition and the complete SOAP request and response logs that were generated when the error was

Re: AuthenticationError.OAUTH_TOKEN_INVALID

Hi Nikhil, My apologies for the delayed response. To answer your concern in this thread , if you are making calls against your production account, then yes, the OAuth2 Credentials

Re: cannot access adwords services via test account using production developers token.

Hi Parvathy, I have to delete your previous reply as it contains sensitive information. Please see below your reply with the masked sensitive information. I tried to access service by giving the clent id ,secret_id and refresh token of Test manager account email address. the production mcc

Re: cannot access adwords services via test account using production developers token.

Hi Nikhil, I can see that you have posted a new thread with regards to your issue in which I have responded. You could refer to that thread for better communication. Regards, Dannison

Re: cannot access adwords services via test account using production developers token.

Hi, The OAUTH_ TOKEN_INVALID error means the OAuth access token in the header is not

Re: API (Python) fetches keyword duplicates?

Hi, To further investigate this issue, could you provide the complete SOAP request and response logs that were generated that shows duplicate entries? It would also be helpful if you can provide screenshots of your observations. You may provide these information using the *Reply privately to

Re: QuotaCheckError.DEVELOPER_TOKEN_NOT_APPROVED despite the fact I am using test client accounts created through a test manager account

Hi Alex, Could you provide the test account's clentCustomerID, complete SOAP request and response logs and the manager account's clientCustomerId that has the developer token so I can have a closer look at the issue? Please reply to me via *reply privately to author*. Thanks, Dannison AdWords

Re: BudgetOrder creation failed. Invalid Billing account

Hi Henry, The error INVALID_BILLING_ACCOUNT is encountered when the billing account used when creating a BudgetOrder is not a valid one. Could you confirm if the account has been

Re: Salesforce > Google Ads Connector

Hi, Your concern seems to be more of a product related concern. With this said, you could open your concern on the Advertiser's Community Forum as the product experts are better equipped in answering your concerns.

Re: PHP target audience

Hi, You don't need to apologize for your English as I understand you well. Could you confirm if what you meant by adding audience to company is adding audience to campaign level? If so, to target your audience list in your campaign via AdWords API, you will need to use the

Re: Exception GOOGLE_WEB_DESIGNER_ZIP_FILE_NOT_PUBLISHED when try to upload media bundle

Hi Inessa, The entry point of your HTML5 is the HTML file. Please make sure it is included in your zip file and that it is a complete HTML document that includes at least one click tag and can load in an iFrame. You may refer to this guide

Re: Cost/conv. & Conv. rate difference between total and single row

Hi Tiana, To better investigate this issue, could you provide the complete report definition along with your clientCustomerId via *Reply privately to author*? Regards, Dannison AdWords API Team On

Re: Get UAC report break down by location (country)

Hi Son, Yes, the AdWords API supports the Campaign Location Target Report for UAC. To get the details of your location, you should use the Id

Re: Exception GOOGLE_WEB_DESIGNER_ZIP_FILE_NOT_PUBLISHED when try to upload media bundle

Hi Inessa, My apologies as I'm not aware if there's a Google Web Designer API as our team specializes on AdWords API only. Yes, you may upload HTML5 ads in AdWords API that you have created on your own (as stated in situation 3 in this link

Re: Extra keywords are getting added to output report

Hi, To further investigate your issue, kindly provide the complete SOAP request and response logs when you added the two keywords you mentioned, your clientCustomerId, and a screenshot of your report showing the retrieved three keywords. Kindly reply via the *Reply privately to author.* Best

Re: Exception GOOGLE_WEB_DESIGNER_ZIP_FILE_NOT_PUBLISHED when try to upload media bundle

Hi Inessa, It seems that your zip file from Google Web Designer was not published. Kindly try again after making sure that your zip file was published in Google Web Designer (you may follow this guide to publish your zip). Kindly

Re: FeedItemTarget not return existing device targeting

Hi, If what you are looking for is a way to determine the PlatformRestriction of your extensions, then what you need to use should be either the

Re: AdGroupCriterionService: can still get removed product partitions.

Hi, It is an expected behavior that once you remove the criterion, you would still be able to retrieve this when using the AdGroupCriterionService.get() . It would just appear with a Status

Re: Why is ConversionTrackerService not returning all conversion?

Hi, So I can better investigate the issue you are encountering when retrieving your ConversionTrackers , could you provide to me your clientCustomerId and the complete SOAP request

Re: "Notes" available through API or script ?

Hi Bestien, My apologies as we cannot comment if and when such features would be made available in future versions of the AdWords API or other related products such as AdWords Scripts. You may follow our blog to keep yourself up

Re: How to get amount spent on campaigns by an account?

Hi Shireen, The Cost field in the Campaign Performance Report will get you the amount spent on your campaigns. However, the data retrieved in the said field is not real time as there are delays

Re: Support for API?

Hi, Could you confirm if your team has already opened a thread with regards to this concern? It seems that you have similar issues with this post . If you are on the same team, could you

Re: OAUTH_TOKEN_INVALID

Hi Elena, The OAUTH_ TOKEN_INVALID error means the OAuth access token in the header is

Re: Google Ads API vs AWords API

Hi Caihua, Unfortunately, we are unable to provide details for the upcoming plans for the two APIs as of the moment. For now, you may check this blog post which discusses about the Google Ads API. For updates,

Re: In which Service/Report can I get Ads Disapproval reason from?

Hi Vivian, For ad-level reports, you could use the Ad Performance Report instead of the Ad Group Performance Report. You may get the field CombinedApprovalStatus

Re: Some fields of the company are empty.

Hi, Could you please provide us the complete SOAP request and response logs via *Reply privately to author* so I could further investigate your issue? If you haven't enabled the SOAP logs yet, you can enable it by following this guide

Re:

Hi Ankit, According to this link , AdWords reviews most ads within 1 business day, but more complex reviews could take longer. If we find the ad doesn’t violate any of our advertising policies

Re: How do I get a general report on all companies by gender?

Hi, To better assist you, could you provide more context of the term "company" you are pertaining to? Could you confirm if you are pertaining to an AdWords account or a campaign? Also, filtering the number of ad groups in the Gender Performance Report is not supported in the AdWords API. If

Re: Universal campaign application bundle id

Hi, To better assist you, could you provide more context of the issue you are encountering about bundle Id applications? If possible, kindly provide a UI screenshot (via *Reply privately to author*) that shows this so I can further investigate. Regards, Dannison AdWords API Team On Monday,

Re: CrmBasedUserList - clear a list (full cleaning)

Hi, Your code seems to be correct. You may use this sample code to pattern your existing code. You could run your code and confirm if there are indeed no errors. Should errors persist,

Re: How can I get added to Responsive Search Ad Pilot?

Hi Gaurav, Could you provide your clientCustomerId so I can have the team check if you are eligible for the beta use of Responsive Search Ads? You may reply via *Reply privately to author*. Regards, Dannison AdWords API Team On Saturday, September 1, 2018 at 7:26:17 AM UTC+8,

Re: ad asset report for universal app campaigns

Hi Esteban, Unfortunately, there are no reports for generating data on media/asset level. AdWords API has limited types of reports that support Universal App Campaigns. You may refer to this guide for the

Re: Not finding ads.properties on installed maven

Hi, Be sure to download your project from the release section in GitHub for the latest codes and import this project into your Eclipse. You may follow the Getting Started guide

Re: Cancel account method in adwords api

Hi, Cancelling of accounts is still currently not supported in the AdWords API. You could keep an eye out on our blog for updates in the AdWords API. For further questions, kindly open a new forum thread for better tracking as

Re: CrmBasedUserList - clear a list (full cleaning)

Hi, For AdWordsUserListService, AdWords API only allows you to view the list but not its actual members, so it is not possible to see in the response the detailed information of the members that are being deleted. However, if you wish to know if this is possible in the AdWords UI, you may open

Re: CrmBasedUserList - clear a list (full cleaning)

Hi, If you wish to delete all members of a userList, you could use the MutateMembersOperand and set the removeAll

Re: When will you apply new updates for ETA: Headline3, Description2 in ReportService ? v201809?

Hi Hiromi, The recent updates for ExpandedTextAd are not yet supported in the AdWords API. I also could not provide a comment on what the new features would be on the upcoming update. You could keep an eye on our blog for future

Re: "--" value in query

Hi, The two dashes returned in your report means that there is no value returned for that cell. Since you mentioned that you are encountering discrepancies, could you provide your clientCustomerId and some

Re: Feedback for google-ads-ruby

Hi Don, It appears that you also created the same feedback on the client library github tracker and the team is currently aware about the issue you submitted. Regards, Dannison AdWords API Team On Monday, July 23, 2018 at 3:03:15 PM

Re: How do I get a general report on all companies by gender?

Hi, Could you confirm if you wish to download reports across all your client accounts at once? If this is what you are pertaining to, you may refer to this link to know more

Re: Fix/Troublshooting PolicyViolationError during BatchUpload

Hi, To get more information about your error, I suggest you enable logging in your client library by following this guide . After enabling logging, you could rerun the service and

Re: Are 'Ad Suggestions' planned/available for the API?

Hi Eric, Unfortunately, Ad Suggestions are currently not supported in the AdWords API. My apologies as I could not provide a comment whether this will be implemented in the future updates. You may keep an eye on our blog for

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