Re: Custom Affinity in Criteria perfomance report

Hi Igor, And I need criteria performance report in single attribution. This is mandatory and critical for us. Could you please clarify why you need this report type despite the behavior I explained before, that is, you can't guarantee what to get back? But the problem is not in attribution.

Re: CONVERSION_PRECEDES_CLICK error while uploading offline conversions

Hi Kevin, When uploading offline conversions, please follow the validation rules listed on this page . To your question, you can get the time by using the OfflineConversionFeedService

Re: CustomerService.getCustomers documentation needs fixing

Hi Florian, The significant difference between v201605.CustomerService and v201607.CustomerService is that v201607 does not

Re: Api returning UNEXPECTED_INTERNAL_API_ERROR when mutating BudgetOrderService

Hi Jonathan, To be able to debug, could you please provide me with the SOAP XML request and response logs for the API call? Please click on *Reply privately to author *when responding. Regards, Vishal, AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on

Re: Custom Affinity in Criteria perfomance report

Hi, I understand single and multiply attribution in AdWords. I know the difference. We're using both types of attribution. And I need criteria performance report in single attribution. This is mandatory and critical for us. But the problem is not in attribution. Problem is that API don't return

Re: Custom Affinity in Criteria perfomance report

Hello, Let me summarize some info here again. (I already edited some messages above so that people who happen to read from the beginning don't get confused) First, I'm so sorry to make you misunderstand that CUSTOM_AFFINITY is not returned in CRITERIA_PERFORMANCE_REPORT. Actually, it *does*

Re: RetryAfterSeconds=30, Still Not Working After 30.

I've sent you the logs, thanks for your help. On Friday, September 16, 2016 at 1:27:28 AM UTC-4, Thanet Knack Praneenararat (AdWords API Team) wrote: > > Hello Charles, > > Just the latest request that you sent and got the rate exceeded error > would be fine. > You don't need to send all of

Re: Receiving CustomerError.TEMPORARY and CustomerError.UNKNOWN failures

Done. Here's the tricky part: the log files aren't generated when this failure occurs. I have attached the log files of a successful request/response, which occured immediately after one of the exceptions was thrown. Again, it seemed totally random, but I only had to try the request about 5

Re: Receiving CustomerError.TEMPORARY and CustomerError.UNKNOWN failures

Hi Aaron, If you have any SOAP logs with this error, could you please send them to me so we can see why this is happening? Please do so using *reply privately to author.* Thanks, Anthony AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and

Re: Receiving CustomerError.TEMPORARY and CustomerError.UNKNOWN failures

We are also seeing the CustomerError.UNKNOWN problem, which is beginning to occur very frequently on our reporting software. In almost every case re-sending the exact same request results in a successful response. On Friday, September 16, 2016 at 10:37:06 AM UTC-5, Anthony Madrigal wrote: > Hi

Re: Migrating production Ads to ExpandedTextAds

Hi Priya, If you plan to migrate existing ads to Expanded Text Ads using AdGroupService, you might be limited by the operational limits associated with your developer token. You might also encounter RateExceededError

CustomerService.getCustomers documentation needs fixing

Hi, CustomerService.getCustomers() does not work as documented. Old forums threads were quoting the docs, but I find more recent threads saying that without a customer ID header the method behaves like the old CustomerService.get (returning the main account for the authenticated user), and

Api returning UNEXPECTED_INTERNAL_API_ERROR when mutating BudgetOrderService

Hi all, I use the AdWords API v201607 and I use a MCC account to manage many customer AdWords accounts and budgets. The MCC account is whitelisted to use BudgetOrderService. The issue is : I mutate an ADD operation with ManagedCustomerService to create a new ManagedCustomer. Right after, I

Re: Expanded Text Ad v201607 : AdPerformance report not populating displayUrl field

Hi Alok, Expanded text ads do not use displayUrl fields. You should use FinalUrls, Path1 and Path2 fields in the report query to retrieve the URL details of your Expanded text ads in Ad Performance Report

Re: Receiving CustomerError.TEMPORARY and CustomerError.UNKNOWN failures

Hi Ketaki, The TEMPORARY error occurs when there is a server error. Unfortunately, there is no way to pinpoint exactly what the UNKNOWN error was caused from without the SOAP request.

Migrating production Ads to ExpandedTextAds

Hello API Team, We are in the process of migrating existing ads to expanded text format. So I'm trying to implement a logic that reads all existing ads from an account/cmpgn/adgroup and then create expanded ads version of them. I'm considering using AdGroupAdService instead of BatchJobService

Re: Receiving CustomerError.TEMPORARY and CustomerError.UNKNOWN failures

Hi Anthony, We are getting this issue intermittently only on server machine and not from local machine. Also we haven't logged the SOAP request. So it is hard for us to get the same SOAP request which is giving error. Can you please give exact cause of *CustomerError.TEMPORARY* and

Re: Receiving CustomerError.TEMPORARY and CustomerError.UNKNOWN failures

Hi Ketaki, If you could please provide me with some SOAP requests and responses where this error is coming up via *reply privately to author*, we can check why these failures are occurring. Thanks, Anthony AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us

Expanded Text Ad v201607 : AdPerformance report not populating displayUrl field

Hi Guys, we have implemented Expanded TextAd feature (using api v201607), but adPerformance report is not returning/populating displayUrl field.Rest of the fields like header1,header2,description,finalUrl is returned as expected.I know displayUrl is part of ad Type but I would expect

Receiving CustomerError.TEMPORARY and CustomerError.UNKNOWN failures

>From today morning, we are getting intermittent API errors - *CustomerError.TEMPORARY* and *CustomerError.UNKNOWN* Same was working till wednesday. Is there any change happened from API? We are using latest i.e.V201607 of adwords. Regards, Ketaki. -- --

CONVERSION_PRECEDES_CLICK error while uploading offline conversions

Hi, I encounter this error when I upload offline conversions to google adwords. I tried to search online to see if there is any helpful info there, but it seems that they didn't work for my case. I wonder if there is a way that I can check the click time of the gclid. The conversion time in

Re: Trying to execute the GetKeywordIdeas.php but unsuccessful using Test Accounts

Hi Josh, Try to use "Other" and before that "Web application", does not work, I get from PHP-LIB examples. An error has occurred: {

Re: Ad_Performance_Report not showing Ad, Description line and Display Url

I found the solution, this happened because the new update from google : Expanded text Ad, so you have to filter whether its expanded text ad or the

Re: [4-8906000013328] Custom Affinity in Criteria perfomance report

Hi, Thanet. When do you plan to add CUSTOM_AFFINITY to criteria performance report finally? We cannot optimize correctly out campaigns. It’s very strange. Where can I find actual release notes for AdWords API? Does CUSTOM_AFFINITY is the only exception/bug in this report? Why do you answer

Re: Receiving CustomerError.UNKNOWN failures

Hi Dorian, I would need to see the SOAP logs to check the case. If the case is sporadic, then you may just retry the calls but if it appears to be frequent, please send me the logs showing the issue to check it. Thanks, Joyce, AdWords API Team -- --

Re: Receiving CustomerError.UNKNOWN failures

Hi Joyce, thanks for your quick reply. Unfortunately we don't have SOAP logging enabled on production systems for efficiency reasons. We'll try to reproduce the error using full logging, but as it's quite sporadic I can't promise that we'll manage to do so. Best regards, Dorian On Friday,

Re: Receiving CustomerError.UNKNOWN failures

Hi Dorian, Could you please send me the SOAP request and response that shows this issue while using AdWords API? Please use *reply privately to author* when responding. Thanks, Joyce, AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and

Re: Dynamics Remarketing ads

Hi, Apologies for the delayed response. This case stays the same as discussed in the forum link you provided. Just to add, the Responsive Ads for Display is available in API for test accounts only from v201605. However,

Re: OfflineConversionError.INVALID_CONVERSION_TYPE

Hi, I'm a colleague of Shwetha and I will be providing the support in the meantime. Regarding your concern, I would recommend that you check out these validation rules and try your request once

Receiving CustomerError.UNKNOWN failures

Hi all, since this morning, we've been receiving (very) sporadic "CustomerError.UNKNOWN" API errors. They don't seem to be documented anywhere—should we just retry? Thanks for any feedback and best regards, Dorian -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our

Re: Talend and Adwords

Hello, Apologies as this forum may not be the right channel for the concern recently posted. This forum is dedicated for AdWords API related concerns only. Thanks, Joyce, AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+:

Dynamics Remarketing ads

Hi, I want to make dynamic display ads for dynamic remarketing campaign. Can I do this via AdWords API? In this https://groups.google.com/forum/#!topic/adwords-api/I8t-fhNUIp8 said, that it impossible. But it was 8 months ago. Has something changed since than? -- --

Re: Talend and Adwords

Thank you! Can you help me out instead on this issue: "synchronizing system clock in the machine" I kept on reading this in some other forums but I am at a lost on how to do or check it. It seems that the error I am encountering may be due to the time difference between Google API and my

Re: Ad_Performance_Report not showing Ad, Description line and Display Url

Hi Abdurrahman, Could you please send to me the report definition to better look into the case? Also, could you try calling the AdGroupAdService.get operation for the ad that is not showing the headline,