date:20180214

Re: Invalid_Billing_Account

2018-02-14 Thread 'Luis Xander Talag (AdWords API Team)' via AdWords API Forum

Hi Allen,

There has been no recent change related to this that I'm aware of. To 
further investigate this, could you provide the complete SOAP request and 
response logs when you encountered the issue? Also, could you check if the 
billing account Id 

 is 
still existing by running the getBillingAccounts() 

 method? 
You may check to this guide 

 for 
reference. Please reply using *Reply privately to author*.

Thanks and regards,
Luis
AdWords API Team

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Re: Performance of the mutate members API call for a CrmBasedUserList

2018-02-14 Thread 'Vincent Racaza (AdWords API Team)' via AdWords API Forum

Hi Stephanie,

Please see my comments below to your questions.

1. Based on this guide 
, 
it may take up to 6 to 12 hours for your list to be actually 
populated/updated with members. Basically, if you have 3 requests for 
adding members, removing them, then adding them again in 2 hours apart per 
request, then per request will still have 6 to 12 hrs before it is 
completed. You can make your last request as your point in counting the 
number of hours for the whole requests to complete.

2. Yes, you can already associate the audience/user list with "In process" 
status to your campaigns, and it will be successful in the API. However, 
your audience criterion won't function as intended as there are no members 
of your audience yet, or it is still in progress in adding members to it.

Let me know if you have further clarifications.

Thanks,
Vincent
AdWords API Team

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Re: Content type of the response message does not match the content type of the binding

2018-02-14 Thread 'Peter Oliquino' via AdWords API Forum

Hi Erick,

I had to remove the other screenshot that you attached as it contained 
sensitive information such as your clientCustomerId. You may refer to our forum 
posting guidelines 
 
for 
future posts in order to avoid exposing private information related to your 
account(s). As for the issue, the error you encountered does not appear to 
be AdWords API specific, but rather a setup issue in your client library. 
However, in order to further look into this and possibly identify a fix, 
could you provide which client library you are using and any other logs 
that I could use to further investigate? You may reply using the *Reply 
privately to author* option for the information I requested.

Also, my apologies as I seem to not recognize the issue regarding the 
"contract" in your other screenshot. Could you confirm if this was included 
in the SOAP request and response 
 
generated 
when you used one of the AdWords API's services?

Best regards,
Peter
AdWords API Team

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Re: Ad group label filter for ad performance report

2018-02-14 Thread harish.padmakar via AdWords API Forum

Hello Bharani,
 
Thanks for all the help!

I have a name.py file which is a basic adwords api script to download 
adgroup performance data. I want to know if there is a way to directly add 
the information from credentials.yaml in name.py itself instead of using *path 
*in *adwords.AdWordsClient.LoadFromStorage(path)*.Thanks!

On Friday, 1 December 2017 21:00:44 UTC+5:30, Bharani Cherukuri (AdWords 
API Team) wrote:
>
> Hello Harish, 
>
> Please find my detailed response below:
>
> SOAP logs are the actual API request and response log in the XML format. 
> These logs help to troubleshoot the error and fix the issue. You may refer 
> to our troubleshooting guide 
>  for 
> more information. You could also enable SOAP logging for the Python client 
> library by following the steps mentioned in this guide 
> .
>
> As for your second concern, you may refer to this guide 
> 
>  which 
> lists all the supported predicates for DURING clause. For this use case, 
> you will have to run two reports separately specifying the two dateRanges 
> as:
>
>- First report with .During(start_date=20171001, end_date=20171004)
>- Second Report with .During(start_date=20171009, end_date=20171031)
>
> Then you can accumulate results of both the reports for this specific 
> dateRange 
>  
> to obtain the desired results. Let me know if you have any other questions. 
>
> Regards,
> Bharani, AdWords API Team
>

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Invalid_Billing_Account

2018-02-14 Thread Allen


I've started getting INVALID_BILLING_ACCOUNT errors since 12th Feb when 
trying to add budgets to new Clients.

Has anything changed? No code changes at our end. No change of 
BillingAccountID that I am aware of.

--Allen

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Re: Resetting Developer Token and Client Secrets

2018-02-14 Thread 'Vincent Racaza (AdWords API Team)' via AdWords API Forum

Hi Peter,

My apologies for the confusion in regards to the developer token. Based on 
the guide 
, 
yes, you can always reset your developer token if you feel that this is 
compromised. In regards to the impact of resetting your developer token 
with your OAuth2 credentials, this does not have an impact. You can still 
use your current OAuth2 credentials (client ID, client secret, refresh 
token) with your new value of your developer token immediately. When you 
reset your developer token, the old developer token is also invalidated 
immediately.

For resetting your client secret in the Google API Console Credentials page 
, it will also 
invalidate immediately the old client secret for a given client ID. 
However, as you have tested (I have also tested this on my test account), 
this does not have any effect to the refresh token as generally, refresh 
token is tied up to your client ID. So if your client ID is still existing, 
and you did not delete it, then the refresh token will still be valid not 
unless you have reached the limit of 50 refresh tokens. If you really want 
to manually invalidate the refresh token, then you need to revoke it. 


Let me know if my explanation is clear or if you have further 
clarifications.

Thanks,
Vincent
AdWords API Team

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Re: getCustomers() returns AuthenticationError.CUSTOMER_NOT_FOUND since we upgraded from v201702, for some accounts

2018-02-14 Thread 'Luis Xander Talag (AdWords API Team)' via AdWords API Forum

Hi Jay,

The error AuthenticationError.CUSTOMER_NOT_FOUND 

 means 
that you are trying to access an account that was just created with 
ManagedCustomerService before the account is established in the backend. I 
suggest that you try to wait an initial of five minutes after the account 
is created before issuing requests against it. If the issue persist or if 
these accounts in question were already existing even before, please 
provide the complete SOAP request and response logs so that I could further 
investigate this and reply using *Reply privately to author*.

Thanks and regards,
Luis
AdWords API Team

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Re: Skip Removed Adgoups, KeyWords, and Text Ads?

2018-02-14 Thread 'Dhanya Sundararaju (AdWords API Team)' via AdWords API Forum

Hi Edward,
For your code to ignore removed adgroup and keywords, you would need to use 
predicates 

 in 
your selector 
 as 
below:

*// For AdGroups*
// Create selector.
SelectorBuilder builder = new SelectorBuilder();
Selector selector = builder
.fields(AdGroupField.Id, AdGroupField.Name, AdGroupField.Status)
.orderAscBy(AdGroupField.Name)
.offset(offset)
.limit(PAGE_SIZE)
*.in(AdGroupField.Status,"ENABLED","PAUSED")*
.build();

*//For Keywords*
// Create selector.
SelectorBuilder builder = new SelectorBuilder();
Selector selector = builder
.fields(
AdGroupCriterionField.Id,
AdGroupCriterionField.CriteriaType,
AdGroupCriterionField.AdGroupId,
AdGroupCriterionField.Status
)
.orderAscBy(AdGroupCriterionField.KeywordText)
.offset(offset)
.limit(PAGE_SIZE)
.in(AdGroupCriterionField.AdGroupId, adGroupId.toString())
.in(AdGroupCriterionField.CriteriaType, "KEYWORD")
   * .in(AdGroupCriterionField.Status, "ENABLED", "PAUSED")*
.build();


Regards,
Dhanya, AdWords API Team

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Performance of the mutate members API call for a CrmBasedUserList

2018-02-14 Thread Stephanie

Hello,

I am writing to get more specific data and insight than what I could find 
in the AdWords API guide and reference documentation. I saw that it takes 
6-12 hours for a list to be populated with members and wanted to know more 
about how it handles uploads more frequent than once every 12 hours.

1. How would it handle a member being added to an audience, removed from 
that audience, and added to a different audience in separate batches? If 
those operations were submitted two hours apart, for example, would they 
all be resolved within 6-12 hours or would it take 6-12 hours per operation?
2. Are audiences able to be used in ad campaigns while their status is "In 
Process"?

Thanks,
Stephanie

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Re: Cannot upload media bundle using API (code from example)

2018-02-14 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum

Hi Peter,

It is still possible that this will fail, due to 
this: 
https://greensock.com/forums/topic/17508-google-will-no-longer-support-html5-ads-with-clickability/.
 
The file pointed to by our guide uses ExitApi.js.

Cheers
Anash P. Oommen,
AdWords API Advisor.

On Wednesday, February 14, 2018 at 8:33:54 AM UTC-5, Peter Okunev wrote:
>
> Solved:
>
> a) hint from Michael to check the creative here 
> https://h5validator.appspot.com/adwords/asset
> b) the error I had is due to response = urllib.request.urlopen(url)
> url with redirects like https://goo.gl/9Y7qI2 does not catch the final 
> file
>
> On Monday, 8 January 2018 16:33:11 UTC+1, Michael Vinogradov wrote:
>>
>>
>> Hi
>>
>> Need help ! 
>> I trying upload html5 using API and get error 
>> MediaBundleError.INVALID_MEDIA_BUNDLE 
>> @ media[0].data.
>>
>> My code based on this example 
>> https://github.com/googleads/googleads-php-lib/blob/master/examples/AdWords/v201708/Misc/UploadMediaBundle.php
>>
>>
>> Code:
>>
>>
>> $mediaService = $this->googleApiClient->get($this->session, 
>> MediaService::class);
>>
>> // Create HTML5 media and add it to the list.
>> $html5Zip = new MediaBundle();
>> $html5Zip->setData(file_get_contents('https://goo.gl/9Y7qI2'));
>> $html5Zip->setType(MediaMediaType::MEDIA_BUNDLE);
>> $mediaBundles = [$html5Zip];
>> // Upload the media bundle to the server.
>> $result = $mediaService->upload($mediaBundles);
>>
>>
>> SOAP file in attachment.
>>
>>
>> Thank you
>>
>>

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Re: Error API First Call

2018-02-14 Thread 'Dhanya Sundararaju (AdWords API Team)' via AdWords API Forum

Hi ,

Yes, please enter the client customer id in the googleads.yaml 

 file, 
sample given below :

client_customer_id: 123-456-7890 

If you still get errors, could you reply back with the following details?

   1. A screenshot of your Customer ID above your email address in the top 
   right corner of any page after you sign into your AdWords account.
   2. The emailid that you use to make API calls.
   3. Copy of your googleads.yaml file.

You may opt to *reply privately to author*.

Regards,
Dhanya, AdWords API Team

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Re: Could not apply AdNetworkType2 segment to Keyword Performence Report

2018-02-14 Thread 'Dhanya Sundararaju (AdWords API Team)' via AdWords API Forum

Hi Ketaki,

I tried to recreate your issue, but through the UI, I was able to add only 
3 segments. However, each time I added a segment, 'Network (with search 
partners)' did show up as one of the items in the dropdown list. To 
troubleshoot further, could you send across a screenshot of the UI, when 
you get the error message? Also, since this issue pertains to the UI, I 
would also suggest you to post your question on the advertiser community 
forum 
 
so 
that the product experts there will be able to provide their comments.

Regards,
Dhanya, AdWords API Team

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Re: How to get access to basic API Token

2018-02-14 Thread 'Dhanya Sundararaju (AdWords API Team)' via AdWords API Forum

Hi Kateryna,

Regarding your question, I tried to pull up token access requests for the 
MCC id 552-654-5306, but could not find it. Had you filled out the second 
part  of the application 
form? Once you submit that form, the AdWords API Compliance team will 
respond with an answer within a business day. This will grant you Basic 
Access 
. 
With basic access, you will be able to make 10,000 operations and 1000 
report downloads in a day. Please refer this 

 guide 
for better clarity and let me know if you have further questions.

Regards,
Dhanya, AdWords API Team

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getCustomers() returns AuthenticationError.CUSTOMER_NOT_FOUND since we upgraded from v201702, for some accounts

2018-02-14 Thread Jay Carter


We have updated to use v201710, and have been receiving the following error 
when using the "getCustomers" operation of 
https://developers.google.com/adwords/api/docs/reference/v201710/CustomerService,
 
*for some accounts.*

AuthenticationError.CUSTOMER_NOT_FOUND

Please let me know what information you need to investigate.

Thanks

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Re: offline conversions uploads

2018-02-14 Thread 'Bharani Cherukuri (AdWords API Team)' via AdWords API Forum

Hello, 

We usually recommend that you wait 6 hours after creating the 
UploadConversion before uploading new conversions. When a conversion for 
the same google click ID, conversion name and conversion time is uploaded 
multiple times, the first one results in a conversion being recorded. The 
duplicates are ignored and reported as successes, to indicate that a 
conversion for this combination has already been recorded. Let me know if 
you have any other questions. 

Regards,
Bharani, AdWords API Team

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Re: DownloadCriteriaReportWithSelector Error

2018-02-14 Thread 'Milind Sankeshware (AdWords API Team)' via AdWords API Forum

Hi Dominik,

PHP 5.5.9 and higher is a requirement for the new PHP client library. 
Please refer this 

 guide 
for more details. Could you please update PHP version and check? Let me 
know if you have any further question.

Thanks,
Milind, AdWords API Team.

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Re: How to get access to basic API Token

2018-02-14 Thread 'Dhanya Sundararaju (AdWords API Team)' via AdWords API Forum

Hi Kateryna,

I have deleted your post from the forum as it contained confidential 
information like emailid and legible developer token. Following is your 
redacted email:

Hello every one!

I setup Adwords API in first time and now I create test MCC * 
*** and get test  developer token * 
*** in main account. I creates test API token 2 
month ago. But i didn't get any emails. 

What are the next steps? 

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Re: Adding FinalURLs for Keywords Using Incremental Batch Job

2018-02-14 Thread Edward Bernays

Hello,
Just making sure you got my private message.

On Monday, February 12, 2018 at 11:17:43 PM UTC-5, Vincent Racaza (AdWords 
API Team) wrote:
>
> Hi Edward,
>
> The CANNOT_MODIFY_URL_FIELDS_WITH_DUPLICATE_ELEMENTS 
> 
>  error 
> means that you are not allowed to modify any URL fields if you have 
> duplicate elements for the ad group criterion in the request. Since you are 
> adding a criterion in batch, can you confirm if there are no duplicate 
> elements in your request (two criteria with the same keyword, final URL and 
> ad group ID)?
>
> If you can confirm that there are no duplicate elements on your end and 
> still the error persists, then can you enable your SOAP logs 
> 
>  and 
> provide to me the SOAP request and response of your uploaded operation as 
> well as your batch job ID via *Reply privately to author* option?
>
> Thanks,
> Vincent
> AdWords API Team
>

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Re: Skip Removed Adgoups, KeyWords, and Text Ads?

2018-02-14 Thread Edward Bernays

Hi Dhanya,

I was wondering if it was possible for the API to ignore removed keywords & 
adgroups. I have over 100,000 removed keywords and it's slowing down my 
script.

On Tuesday, February 13, 2018 at 3:56:02 PM UTC-5, Dhanya Sundararaju 
(AdWords API Team) wrote:
>
> Hi Edward,
>
> To get the removed AdGroups, Keywords and Ads, you can use the 
> AdGroupService 
> 
> , AdGroupCriterionService 
> 
>  and AdGroupAdService 
> 
>  respectively. 
> Then, use the selector 
> 
>  fields 
> to filter by *status* for AdGroups and Ads; and by *userStatus* for 
> keywords.
>
> Sample code snippet in java for AdGroup is as below:
> Selector selector = builder
> .fields(AdGroupField.Id, AdGroupField.Name, AdGroupField.Status)
> .orderAscBy(AdGroupField.Name)
> .offset(offset)
> .limit(PAGE_SIZE)
> .equals(AdGroupField.Status,"REMOVED")
> .build();
>
> Please let me know if you have further questions.
>
> Regards,
> Dhanya, AdWords API Team
>
>

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Re: Resetting Developer Token and Client Secrets

2018-02-14 Thread Peter Lanser

Hi Vincent,

actually you can reset the developer token: 
https://developers.google.com/adwords/api/docs/guides/reset-devtoken

Maybe my question was not clear enough. We had to reset our developer token 
and secrets of existing OAuth2 client configurations. My question would 
have been if these changes take effect immediately and if these changes 
have any effects on existing refresh tokens (of the reset OAuth2 
configurations).

However, in the meantime we did these changes with the following outcomes:

- After reset the previous developer token is invalidated immediately.
- The same is true for resetting the secret of an existing OAuth2 
credential. After the reset the previous secret is invalidated immediately.
- The existing refresh tokens (of the reset OAuth2 configuration) have *not* 
been invalidated by these changes. They are still valid.

Regards,
Peter

However, neither the reset of the developer token nor the reset of of an 
existing OAuth2 secret had any effects on existing refresh tokens of this 
(reset) OAuth credential.

On Tuesday, February 13, 2018 at 8:53:47 AM UTC+1, Vincent Racaza (AdWords 
API Team) wrote:
>
> Hi Peter,
>
> You cannot reset on your end the developer token as the token is generated 
> when you completed the sign-up  
> for an MCC 
> account (all the 3 steps in the guide). However, do you have any reasons 
> (e.g. is it compromised or have you accidentally shared it to somebody?) on 
> why you want to reset your developer token? If you wish to have your 
> developer token be reset, I can notify the AdWords Compliance Team to 
> confirm if this is possible.
>
> In terms of OAuth2 credentials (client ID, client secret, refresh token), 
> you can create a new client ID and secret in the Google API Console 
> Credentials page . 
> When you create a new client ID in the credentials page, it won't 
> invalidate other existing client IDs unless you manually delete them in the 
> credential page. When you delete a client ID, you cannot use it in your API 
> requests as this will generate an error.
>
> As for your refreshToken, since it is dependent of your *clientId* and 
> *clientSecret*, then once you delete the two, this will invalidate all 
> the refresh tokens associated to it. However, if your goal is to generate a 
> new refresh token only for a specific client ID, then the old refresh token 
> won't be invalidated unless you manually revoked its access 
> 
>  or 
> you have reached the limit of 50 refresh tokens (e.g. your 51st generation 
> of refresh token will invalidate the first/oldest refresh token for a given 
> client ID) per user/email account. You can check this guide 
>  for 
> more information on this.
>
> Furthermore, you can check this guide 
>  for 
> more information on how to authenticate in the AdWords API.
>
> Let me know if you have further clarifications.
>
> Thanks,
> Vincent
> AdWords API Team
>

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Re: Error API First Call

2018-02-14 Thread santiagoruffino

Hello! Try to paste the Client ID, but it did not work. Just to 
corroborate, that data I have to paste in the file "googleads.yaml", right? 
Thank you

El viernes, 9 de febrero de 2018, 16:29:38 (UTC-3), Dhanya Sundararaju 
(AdWords API Team) escribió:
>
> Hi ,
>
> You can find the Customer ID above your email address in the top right 
> corner of any page after you sign into your AdWords account. Please refer 
> this 
> 
>  guide 
> for better clarity.
>
> Regards,
> Dhanya, AdWords API Team
>

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Re: Cannot upload media bundle using API (code from example)

2018-02-14 Thread Peter Okunev

Solved:

a) hint from Michael to check the creative 
here https://h5validator.appspot.com/adwords/asset
b) the error I had is due to response = urllib.request.urlopen(url)
url with redirects like https://goo.gl/9Y7qI2 does not catch the final file

On Monday, 8 January 2018 16:33:11 UTC+1, Michael Vinogradov wrote:
>
>
> Hi
>
> Need help ! 
> I trying upload html5 using API and get error 
> MediaBundleError.INVALID_MEDIA_BUNDLE 
> @ media[0].data.
>
> My code based on this example 
> https://github.com/googleads/googleads-php-lib/blob/master/examples/AdWords/v201708/Misc/UploadMediaBundle.php
>
>
> Code:
>
>
> $mediaService = $this->googleApiClient->get($this->session, 
> MediaService::class);
>
> // Create HTML5 media and add it to the list.
> $html5Zip = new MediaBundle();
> $html5Zip->setData(file_get_contents('https://goo.gl/9Y7qI2'));
> $html5Zip->setType(MediaMediaType::MEDIA_BUNDLE);
> $mediaBundles = [$html5Zip];
> // Upload the media bundle to the server.
> $result = $mediaService->upload($mediaBundles);
>
>
> SOAP file in attachment.
>
>
> Thank you
>
>

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Re: DownloadCriteriaReportWithSelector Error

2018-02-14 Thread Dominik Raffetseder

Okay, is working now.
But when i do this again, i get always this error:

PHP Parse error:  syntax error, unexpected ':', expecting ';' or '{' in 
/usr/share/nginx/www/adwords/googleads-php-lib/vendor/symfony/serializer/Normalizer/GetSetMethodNormalizer.php
 
on line 59



Am Montag, 12. Februar 2018 21:19:42 UTC+1 schrieb Milind Sankeshware 
(AdWords API Team):
>
> Hi Dominik,
>
> In version 201702, the behavior of this report functionality is same as in 
> version 201710. To obtain the report, you have to run against the 
> non-manager account. The ManagedCustomerService 
> 
>  can 
> be used to get account information, and if 
> ManagedCustomer.canManageClients 
> 
>  is 
> true then the account is a manager account. Let me know if you have further 
> questions.
>
> Thanks,
> Milind, AdWords API Team.
>

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offline conversions uploads

2018-02-14 Thread Missandei

Hello, 

I wanted to ask how google process offline conversions. 

What if i upload last 24 hours conversions each 2 hours. Does google skip 
already uploaded conversions ? 

Does process time will be longer if I will send already uploaded clicks 
again ? 


Thank you for your answer.

Best, M.

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Re: Identify Adwords Express campaigns uniquely

2018-02-14 Thread Christian

Thanks Peter, we'll have a try with that.

On Wednesday, February 14, 2018 at 6:40:26 AM UTC+1, Peter Oliquino wrote:
>
> Hi Christian,
>
> Using the CampaignService.get(), you should use the 
> AdvertisingChannelSubType 
> 
>  field 
> instead (SEARCH_EXPRESS, DISPLAY_EXPRESS) as the EXPRESS value is currently 
> only available via the AdvertisingChannelType 
> 
>  field 
> of the Campaign Performance Report. Let me know if this helps.
>
> Best regards,
> Peter
> AdWords API Team
>

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How to get access to basic API Token

2018-02-14 Thread Kateryna Melnyk

Hello every one!

I setup Adwords API in first time and now I create test 
MCC https://prnt.sc/iejeze and get test  developer 
token https://prnt.sc/iejfmd in main account. I creates test API token 2 
month ago. But i didn't get any emails. 

What are the next steps? 

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Could not apply AdNetworkType2 segment to Keyword Performence Report

2018-02-14 Thread Ketaki

Hi,

We are downloading Keyword Performence Report data by calling its API. In 
code, we have applied below 4 segments to the report. - 

· AdNetworkType2

· Device

· ClickType

· Date


This is working correctly.

Now we are trying to generate similar report from AdWords UI side. For this 
we go to Campaigns tab -> then Keywords tab (from left side panel). Here we 
have to download report with same fields and similar segments. For this we 
click on Download icon -> select segments. The segment dropdown doesn't 
contain AdNetworkType2 or Network (with search partners) field.

Can you please help me, how can I apply AdNetworkType2 segment to the 
report?

Also while applying more than 3 segments, its showing message 'If you 
include multiple segments, your download may not be completed'. Can I get 
correct data after applying 4 segments?


Regards,
Ketaki.

   - 
   

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Re: TargetingIdeaService getting RateExceededError.RATE_EXCEEDED

2018-02-14 Thread 'Vincent Racaza (AdWords API Team)' via AdWords API Forum

Hi Dimitri,

No, I did not do something regarding the error. However, upon further 
checking with the team, the TargetingIdeaService 

 is 
more expensive service compared to the other AdWords API services. The rate 
limits for this service can vary based on the time of day, overall volume 
of API usage by all users, and other factors. Therefore, this is not 
dependent alone in your QPS in your account, but to other accounts as well 
by all users.

This said, if you encounter again the RateExceededError with 
rateScope=ACCOUNT for this service, then the only way to minimize this 
issue is to slow down 
 
and 
retry your request based on the number of seconds specified in the 
retryAfterSeconds field of your response. 

Thanks,
Vincent
AdWords API Team

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Re: TargetingIdeaService getting RateExceededError.RATE_EXCEEDED

2018-02-14 Thread Dimitri Levin

Hi Vincent,

no, it is everything fine. Did you do something?

Am Montag, 12. Februar 2018 03:54:47 UTC+1 schrieb Vincent Racaza (AdWords 
API Team):
>
> Hi Dimitri,
>
> Can you confirm if you are still encountering the RateExceededError in 
> TargetingIdeaService even until now? If so, can you provide your latest 
> SOAP request and response logs via *Reply privately to author *so I can 
> further investigate this?
>
> Thanks,
> Vincent
> AdWords API Team
>

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