Re: Google Ads API - How to get subaccounts under another account

Hi Stiven, To get the accessible accounts for a user, you can use CustomerService.ListAccessibleCustomers which returns resource names of customers

Re: Client's Token Key Has Dropped Off

Hi Stephanie, My apologies as we can only provide support through email. Since your concern is specific to developer token, I would recommend that you contact the Compliance Team via this link as they are more equipped in assisting you on

Re: Unable to find campaigns in AD_PERFORMANCE_REPORT which are present in CAMPAIGN_PERFORMANCE_REPORT

Hi Fibinse, To further investigate, could you provide the clientCustomerId used and some of CampaignId or CampaignNames not present in your Ad Performance Report via *Reply privately to author*? Regards, Dannison AdWords API Team On Friday, January 11, 2019 at 8:40:49 AM UTC+8,

Re: AdWords Campaign Types that are Unavailable via Reports

Hi Austin, Unfortunately, I cannot provide you a list of campaigns or campaign sub-types that are not supported in the AdWords API. However, if you have a campaign type in mind, you could inform me with the details so I could check and verify on our end if this is supported or not. You may

Re: Recommendations Services API

Hi Jonathan, Unfortunately, the recommendations feature is not supported in the AdWords API. However, the recommendation feature is available in the Google Ads API Beta. You may refer to this guide

Re: Upload offline conversions using test account

Hi Roberto, I am a colleague of Sreelakshmi, allow me to provide support for your concern. The error UNAUTHORIZED_USER is encountered when you are managing a click that does not belong to

Re: Reset a keyword's bid amounts

Hi Zhe, Could you provide the complete request and response logs for your API call using the *Reply privately to author option* so I can investigate this more? If you haven't turned on SOAP logging yet, you may refer to this guide

Re: Possible to retrieve invoices through API?

Hi Ed, I still haven't heard any updates from engineering if this will be implemented in AdWords API or in future versions. You may continue to follow our blog for any updates or announcements. Thanks, Dannison AdWords API Team

Re: Where to find Products Active field for Product Groups? I'm pulling a Product Partition Report and would like that column as well. Its in the UI.

Hi Josh, Upon further investigation, the products active column in the UI is indeed not yet available in API reports. You may refer here for the reports that support shopping/product data. Kindly follow the blog

Re: How we can get Video Campaign sub type?

Hi Qaiser, The campaign sub types (such as standard) in UI has no corresponding attribute in the API's Campaign object. This UI column is similar to AdvertisingChannelType and

Re: C# Migrate from AdWords API v201708 to v201809 - The OAuth client was not found

Hi Boris, The error "Failed to refresh access token" means that your refreshToken is probably expired. There might be an issue with your OAuth2 Credentials. I would recommend to regenerate a new set of credentials by following this guide

Re: how to revoke a client account thats we gained access through an MCC

Hi Eran, Thank you for clarifying your concern. There wouldn't be any additional process for your company to do if they remove a client account from their MCC. Thanks, Dannison AdWords API Team On Thursday, January 3, 2019 at 5:14:43 PM UTC+8, Eran Karaso wrote: > > Hi Luis, > > No, since we

Re: Audience Targeting Cannot Set Targeting type "Observation"

Hi Ronak, Unfortunately, the Observation option is currently not supported in the AdWords API. This is currently supported in the Google Ads UI only. Please see this documentation for your reference. Regards, Dannison AdWords API Team On

Re: Adding In-Market audience to the campaign with the "Observation" option

Hi there, I understand your frustration, however, this is currently still not available via the API. Let me file a feature request for you, however there's no guarantee of if and when this will be supported. Regards, Dannison AdWords API Team On Thursday, January 3, 2019 at 1:28:59 PM UTC+8,

Re: Can we fetch CreativeUrlCustomParameters for Geo Performance Report ?

Hi Ankur, Since the Geo Performance Report and Ad Performance Report are aggregated in two different entities, then

Re: Can we fetch CreativeUrlCustomParameters for Geo Performance Report ?

Hi Ankur, Unfortunately, CreativeUrlCustomParameters is not available for Geo Performance Report. CreativeUrlCustomParameters is only available thru the Ad Performance Report

Re: Can I get a report covering a data of last 7 days with aggregation of daily?

Hi there, The specification you provided regarding the number of columns you would want to have isn't possible. However, what you can do is to download the report per day to obtain the results you want. Regards, Dannison AdWords API Team On Friday, December 28, 2018 at 6:25:45 AM UTC+8,

Re: Ads API Stability

Hi Wes, Since the Google Ads API is still in beta, it is not recommended to use this for production as of the moment because some of the features are not yet available. It would be better to test the Google Ads API for test accounts in the mean time to let you get used to the environment. You

Re: How to make Adwords manager account and developer token?

Hi Ju, It seems that the account you're accessing isn't a manager account. A manager account should have an 'API Centre' option upon navigating to Tools > Setup. To be able to see this option, please login a manager account. If you haven't created a manager account yet, you may refer to this

Re: Bulk Jobs are stuck

Hi MG/Emma, Could you provide the complete SOAP request and response logs of the BatchJobService that were generated so I could further investigate on this? You may provide them to me using the *reply privately to author* option. Regards, Dannison AdWords API Team On Thursday, December 27,

Re: Getting multiple report rows sometimes for the same search query in reports

Hi David, Could you provide the complete report definition used and the clientCustomerId via *reply privately to author* so I could further investigate this? Additionally, the Search Query Performance Report only shows the first 128 char bytes of a query; so two rows with seemingly identical

Re: How to unset device targeting via API?

Hi Inessa, As discussed in the forum post you have provided, exclusion of placements in a campaign level is not possible. You may refer to this guide for

Re: Ad Performance Report And AdType

Hi Eric, I am a colleague of Luis, allow me to provide additional support for your concern. Zweitze is correct, upon checking the fields you have provided, the field SearchImpressionShare is

Re: test account

Hi Michele, You can create test accounts under a test manager account only. You could refer to this guide on how to create test accounts. For the credentials concern, if you are pertaining to OAuth2

Re: Clarification on returned date ranges for bid landscapes services.

Hi Petros, To help me understand your concern and for further investigation, could you provide the complete SOAP request and response logs that were generated when you ran the bid landscapes? You may provide them using the *Reply privately to author* option. You may take note that with bid

Re: When will YouTube placement Urls be available again?

Hi Thomas, In reports, if you wish to pull the YouTube channel, you may use only the VideoChannelId field of the Video Performance Report. Based on the mapping guide

Re: Clarification on returned date ranges for bid landscapes services.

Hi Petros, The startDate and endDate of the CriterionBidLandscape

Re: About TV screen correspondence

Hi Yuki, Currently, the TV screens in the reports are not yet supported. The field will be supported from Jan 8, 2019 as mentioned in the Blog . The new criterion will have a platformName of

Re: Will the FeedItemId and FeedId be unique?

Hi, The FeedItemId and FeedId are globally unique. You may refer to this guide for further details. Regards, Dannison AdWords API Team On Saturday, December 15, 2018 at 5:45:06 AM UTC+8,

Re: When will YouTube placement Urls be available again?

Hi Thomas, Unfortunately, I cannot provide a comment on when will this be supported in the Google Ads API. Currently, there are no workaround solutions to pull YouTube video placements in the URL Performance Report. As for your question if it will be supported in Google Ads Scripts, you could

Re: I can't find Adwords API center in account settings

Hi, Could you provide a UI screenshot as well as your MCC ID and email address you used to log in so we can check this further? Furthermore, could you send the link to the form you used when you created your MCC account? Regards, Dannison AdWords API Team On Thursday, December 13, 2018 at

Re: Cannot Match Search Volume from Adwords TargetingIdeaService to Web UI

Hi Yang, Could you confirm if you have applied the same filters on your TargetingIdeaService and your Keyword Planner? You could refer to this mapping guide to confirm this as this is

Re: about RateExceededError

Hi, According to this guide , the error you are encountering occurs if the same application makes a high number of requests per second on a single Google Ads account managed by a manager account,

Re: RateExceededError after a few operations

Hi Alexandra, Unfortunately, there is currently no way to know how many requests your account has made for the day. However, you could refer to the rate sheet guide on how the operations are computed. According to this

Re: Try to update ad group keyword

Hi Rahat, If you have concerns or issue with the AdWords API, could you open your concern in a new thread and elaborate further so I could better assist you? Regards, Dannison AdWords API Team On Tuesday, December 11, 2018 at 11:19:52 PM UTC+8, Rahat wrote: > > > > (adsbygoogle =

Re: GetCampaigns.php and Download Campaign Report are different

Hi, Could you provide the complete report definition when you downloaded the report and the complete SOAP request and response logs when you run the GetCampaigns.php so I could further investigate on

Re: How can i reach Google Ads campaigns with Google Login

Hi Mahir, The invalid_grant error normally occurs due to expired refreshToken. To resolve this issue, you may try to regenerate the refreshToken and the OAuth2 credentials using an email address which has currently access

Re: Get Images that is associate with Ads (Respnsive Ad, Responsive Display Ad, Or any other ad)

Hi, My apologies for misunderstanding your initial concern. You could retrieve medias associated to your responsive search ads using the AdGroupAdService.get() by setting a predicate

Re: how to get household income data

Hi, To further investigate, could you provide the complete SOAP request and response logs that were generated when you were trying to retrieve the INCOME_RANGE? You may provide them using the *reply privately to author* option. If you have not enabled logging yet, you may refer to this guide

Re: Is there an API for realtime ingestion of Adwords data or incremental ingestion.

Hi Mohan, Unfortunately, the AdWords API does not provide data in a real-time basis and there is no workaround for this. You may refer to the data freshness guide for further details. Regards, Dannison AdWords

Re: Get Images that is associate with Ads (Respnsive Ad, Responsive Display Ad, Or any other ad)

Hi, Could you provide the complete SOAP request and response logs that were generated when you executed the services? You may provide these using the *Reply privately to author* option. The MediaService.get()

Re: Estimated time of arrival for Benchmark Price metrics via API?

Hi Dorian, We appreciate the feedback, however this is out of scope for the AdWords API. You may reach out to the Google groups support channel as they can help you out with your feedback. Regards, Dannison AdWords API Team On Thursday,

Re: Integer or Float with Customizer

Hi Costantin My apologies for the confusion. Instead of using *INT64* as the AdCustomizerFeedAttribute.Type, you should use the *INTEGER *as the value instead. Also, the FLOAT type is not supported for AdCustomizerFeedAttribute.Type as it is not included in this guide

Re: Integer or Float with Customizer

Hi Costantin, Based on the latest logs that you have provided, you are specifying a wrong type for your feedAttributeName = price. Based on this documentation , 'Price' should have a type of STRING and not

Re: Concurrent data errors have occurred frequently recently. why?

Hi, The issue on this thread should already be fixed. You may try to do your request again and confirm. If the error still persist, kindly provide the new generated complete SOAP request and response logs so I could investigate on this. You may use the *reply privately to author* option.

Re: Estimated time of arrival for Benchmark Price metrics via API?

Hi Chris, Unfortunately we do not have any news yet on if and when the new price benchmarks metric fields will be supported in the API. You can follow our blog to be updated on new features and updates. Regards, Dannison AdWords

Re: Can't delete users using v201806's AdwordsUserListService

Hi Pablo, According to this blog post , an account needs to be whitelisted to perform CrmBasedUserList operations. Could you confirm if your account has already been whitelisted for this? Could you also

Re: Integer or Float with Customizer

Hi Costantin, Upon comparing your code to the sample code provided here , I am seeing unnecessary commas, could you try the code snippet below which I have removed the commas? customizer_feed = {

Re: Can't delete users using v201806's AdwordsUserListService

Hi Pablo, The error INVALID_USER_LIST_ID is encountered when you are trying to mutate a user list Id that does not belong to your account. Could you try running the

Re: criteria service PLACEMENT not work

Hi Alejandro, Could you please provide the complete SOAP request and response logs (including the clientCustomerId) via the the *Reply privately to author* option so I can look into the issue you're having? You can enable SOAP logging on your end by referring to this guide

Re: Probably a Simple Question About External Conditions Causing Campaigns to Pause and Unpause

Hi Andy, Unfortunately, I cannot comment on your question as this is out of scope for the AdWords API support. You may contact the Google Analytics support team as they are the proper team to handle these types of inquiries. Regards, Dannison

Re: watch time & earned subscribers

Hi Lucie, Unfortunately, the YouTube related columns you mentioned are not available in the AdWords API. You can check the list of available fields in the AdWords API in this link . Regards, Dannison AdWords API

Re: TrialAsyncErrorService: Could not retrieve errors for trial

Hi Stella, To further investigate this, could you provide the complete SOAP request and response logs that were generated when the TrialAsyncErrorService was executed? You may use the *Reply privately to author* option. If you have not enabled logging, you may refer to this guide

Re: XML Exception from ManagedCustomerService

Hi Kevin, This seems to be a client library issue. You can open your concern directly on the GitHub issue tracker by visiting this site . Regards,

Re: Integer or Float with Customizer

Hi Costantin, The RequiredError.REQUIRED only error occurs when there are missing required fields. Can you provide the complete XML SOAP request and response logs so we can investigate this further? You may

Re: Getting DetailedReportDownloadResponseException: DatabaseError.ACCESS_PROHIBITED for Geo Performance reports.

Hi Luciano, Could you please provide a screenshot of the error you're having, the complete report definition , and the clientCustomerId you're using via the *Reply privately to author* option so I

Re: UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA

Hi Sergey, Could you confirm if the account you're trying to use is already whitelisted? To clarify, you would need to whitelist the account when creating a CrmBasedUserList through AdWordsUserListService. You may refer to this blog

Re: Geo Performance report taking forever to download.

Hi Manu, Could you provide a screenshot of the error you're having and the complete report definition along with the clientCustomerId via the *Reply privately to author* option so I can look into

Re: AdWords Java SDK - Getting DatabaseError.CONCURRENT_MODIFICATION

Hi, The team is still currently working on this. I will provide updates once available. Regards, Dannison AdWords API Team On Monday, November 26, 2018 at 7:08:37 PM UTC+8, alessandro.bard...@trovaprezzi.it wrote: > > > Hi, > > We have experienced the same issue. We have created an

Re: Label Operations

Hi Sam, In case I misunderstood your concern and you were talking about LabelService (LabelOperation) , note that LabelService(LabelOperation) is not supported in BatchJobService

Re: how to get available impressions number for ad group ?

Hi, As a workaround, since Impressions are supported in reports, you could download reports by referring to our sample codes and reporting guidelines .

Re: gclid in market audiences

Hi Alex, To further explain my previous response, we can identify if an in market audience is being triggered for the GCLID via the CriteriaParameters field. However, the Click

Re: Gmail ad incomplete response received from AdGroupAd Service

Hi there, To start troubleshooting, could you double check if these values are also missing from the Google Ads UI? Additionally, could you provide the complete SOAP request and response logs of the service API call you used so I could investigate this further? Regards, Dannison AdWords API

Re: Getting negative keywords added to negative list ,for a specified time ,using change history API

Hi Manisha, Unfortunately, the timestamp information in keywords are currently not supported in the said services. However, you may keep an eye on our blog regarding new features and updates in the AdWords API. Regards, Dannison

Re: AdWords Java SDK - Getting DatabaseError.CONCURRENT_MODIFICATION

Hi Philo, I am a colleague of Sreelakshmi. Allow me to respond to you as she is OOO. Unfortunately, there are no updates with the team regarding this. Rest assured we will provide updates to you once available. Regards, Dannison AdWords API Team On Friday, November 23, 2018 at 11:34:17 PM

Re: How to get ACCOUNT_PERFORMANCE_REPORT for manager account?

Hi Tom, Could you provide the sample code and the yaml file you used so I could investigate this further? You may send them to me via the *reply privately to author* option. Regards, Dannison AdWords API Team On Friday, November 23, 2018 at 11:57:14 PM UTC+8, tom.wagst...@raisingit.com

Re: BatchJob processing times

Hi Thorsten, To further investigate this, could you provide the complete SOAP request and response logs generated on your batch job via *reply privately to author*? Regards, Dannison AdWords API Team On Friday, November 23, 2018 at 10:29:34 PM UTC+8, Thorsten Merz wrote: > > Hello, > > once

Re: Getting negative keywords added to negative list ,for a specified time ,using change history API

Hi, You can fetch ad group level criteria (includes negative keywords) via the AdGroupCriterionService.get() . As for campaign level, you can use the CampaignCriterionService.get()

Re: gclid in market audiences

Hi Alex, My apologies as there is currently no way via the AdWords API to associate your GCLIDs directly to your in-market audiences. You may continue to follow our blog for any updates regarding this feature. Best regards,

Re: First Call

Hi Dan, My apologies as developing using node.js is outside of our expertise. If you wish to learn about the AdWords API's call structure, you can refer to this guide . As for getting metrics such as costs, clicks, and

Re: [PHP] googleads/googleads-php-lib VS googleads/google-ads-php

Hi Paweł, Both of the libraries you specified are under Google Ads. The difference between the two libraries is that the googleads-php-lib

Re: Bulk upload negative keywords

Hi Costantin, Your concern appears to be in the Google Ads UI. With this said, you could open your concern to the Advertiser's Community Forum as the product experts are better equipped in answering your concerns.

Re: Concurrent data errors have occurred frequently recently. why?

Hi Jia, The team is currently aware of this issue and are currently investigating on this. I will provide you updates of this issue once available. Regards, Dannison AdWords API Team On Thursday, November 22, 2018 at 8:57:33 PM UTC+8, jia zheng wrote: > > The request I sent is as follows： > >

Re: How to get ACCOUNT_PERFORMANCE_REPORT for manager account?

Hi Tom, The error CUSTOMER_SERVING_TYPE_REPORT_MISMATCH is encountered because you are using a manager account to run your reports. Reports can only be downloaded on a

Re: games

Hi, It appears that your concern is out of the AdWords API support scope. You could open your concern to the Advertiser's Community Forum as the product experts are better equipped in answering your concerns. Regards,

Re: Marital status criterion for ads ?

Hi, Unfortunately, marital status is not supported in the AdWords API. You can view the list of criterion available here . However, for the Google Ads UI, you can confirm this in the

Re: Missing required fields error with AdService

Hi Markus, My apologies for missing this out. Performance data is still retained even after updating the details of the ad. This should not affect your metrics reports. I can file a feature request for documentation update on your behalf. If you wish to do so, could you provide the link of

Re: Campaign Service campaignUpdate throws ApiException when ShoppingSetting have merchantId set

Hi Ronald, Could you please provide the complete SOAP request and response logs (without redacting any information such as clientCustomerId and the merchantId) using the *Reply privately to author *option so I can investigate this more? Regards, Dannison AdWords API Team On Thursday,

Re: Cost per Conversion and Conversion Rate calculations - API

Hi Olivier, The AdWords API only reflects the results in the UI. Since you mentioned that your computation does not reflect in the Google Ads UI, it would be better to open your concern to the Advertiser's Community Forum ,

Re: Label Operations

Hi Sam, Mutating labels are supported in batch processing. You can see different label operations here , and may use corresponding service to perform batch jobs for it. Additionally, if you're

Re: try to create multiple ad on same ad group, but api throw error DatabaseError.CONCURRENT_MODIFICATION

Hi Ran, The team is aware of this issue and we are currently investigating the cause of the problem. I'll let you know as soon as we have any updates. Regards, Dannison AdWords API Team On Thursday, November 22, 2018 at 4:04:37 AM UTC+8, RAN HU wrote: > > Hi Google, > > try to create multiple

Re: How could I custom a daterange in this script?

Hi Yang, You can use the custom date range when you want to retrieve the data you had for the last three months. You may refer to the sample code below: .During(start_date='', end_date='') Note that the values for start date and end date should be in the format MMDD. You may also visit

Re: Labels return empty in keywords performance report

Hi Yang, To clarify, the two dashes indicate that there is no value for the cell. Are the values from the API different from what you're seeing from the Google Ads UI? You can refer to this link

Re: how to get available impressions number for ad group ?

Hi, If you wish to get the impressions metrics in the AdWords API, this is only possible using reports. The Impressions metric is not supported in the AdWords API services. Let me know if you have

Re: Cost per Conversion and Conversion Rate calculations - API

Hi Olivier, It appears that you are using the Campaign Performance Report . You could download this by referring to our reporting guidelines

Re: Why I get unexpected values from the KEYWORDS_PERFORMANCE_REPORT report

Hi Yang, Glad you fixed the issue. Let me know if you have further clarifications with the AdWords API. Regards, Dannison AdWords API Team On Thursday, November 22, 2018 at 1:05:43 AM UTC+8, y...@pangeare.com wrote: > > Hi, > > I think I found the reason, I parsed the returned CSV incorrectly.

Re: Missing required fields error with AdService

Hi Markus, To answer your question, yes, you are correct. As explained in the guide I have provided, you could use the AdService.mutate()

Re: Why I get unexpected values from the KEYWORDS_PERFORMANCE_REPORT report

Hi Yang, Could you provide me the clientCustomerId you used so I could further check this? You may provide them to me using the *reply privately to author* option. Regards, Dannison AdWords API Team On Wednesday, November 21, 2018 at 5:26:01 AM UTC+8, y...@pangeare.com wrote: > > Hello All,

Re: Adwords API issue after account's billing

Hi there, The error CUSTOMER_NOT_FOUND means that there is no account found for the customer ID provided in the header. Could you double-check if the clientCustomerId you're using is correct

Re: Missing required fields error with AdService

Hi Markus, According to this guide , in order to update your ad, you also have to SET one of the following fields (headlinePart1, headlinePart2 and description) as well. Let me know if this

Re: Using Or with Where statement

Hi, Logically speaking, you may omit the conditions Clicks > 0 and Conversions > 0 because once an impression has been generated, it means that there is also a Click or a Conversion generated. Whit this said, you may retain the Impressions > 0 only in your condition and it would still

Re: Get all userlists on an account and list their names and id's in java

Hi Thomas, The selector fields are case-sensitive. You could try using "Id" and "Name" in your selector with proper capitalization. If this does not solve the problem, could you provide

Re: Adwords API - Product Partition: KeyError: None

Hi Neil, To better investigate the issue, could you provide the complete SOAP request and response logs when the error was encountered via *Reply privately to author*? If you have not yet enabled logging, you may refer to this guide

Re: Using Or with Where statement

Hi, My apologies for missing this out in my previous response. It appears that you are using an OR operator, this is not supported in the AWQL. You may refer to this guide for further details. Regards, Dannison

Re: Chartramp - Open source project for Google Ads API

Hi Majid, Could you access this link and click on the "Open Table" button and see if you have access to it? Regards, Dannison AdWords API Team On Friday, November 16, 2018 at 7:30:24 PM UTC+8, Majid Khosravi wrote: > >

Re: Using Or with Where statement

Hi, The Impressions , Clicks , and Conversions

Re: Comment récupérer une liste de campagnes -- LARAVEL PHP

Hi Hadrien, Apologies but we can only provide support via English. For your question on how to recover a list of campaigns, you may use CampaignService.get() . You may refer to this sample code

Re: Chartramp - Open source project for Google Ads API

Hi Majid, The link I sent should be publicly available. Could you send over a screenshot of what you're seeing upon accessing it? Regards, Dannison AdWords API Team On Thursday, November 15, 2018 at 8:07:36 AM UTC+8, Majid Khosravi wrote: > > Thanks but it seems that fusion table is private

Re: Why I could not find the new metrics in the keywords performance report?

Hi Yang, The team is currently checking on these fields. I will provide you with an update once available. Regards, Dannison AdWords API Team On Wednesday, November 14, 2018 at 11:37:46 PM UTC+8, y...@pangeare.com wrote: > > Hello All, > > Based on the notice

Re: Chartramp - Open source project for Google Ads API

Hi Majid, What you can do here is upon retrieving the Id of the Location from CAMPAIGN_LOCATION_TARGET_REPORT, you can map the location ID to the country code using this guide . Regards,

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