I'm in agreement with Simon that it's much faster and reliable to host in
the cloud than a server on site. It would cost me many more hours, hand
holding, and worry if I had to host this server in my network. If I went on
vacation and something happened, I'd be stressed.
With sonar living in the
On 10/17/17 6:14 PM, Mike Hammett wrote:
Expect repeated harassment until a good reason is presented or you
capitulate.
It's the SFP of the billing\OSS world.
I always welcome my competitors to have external dependencies. When they
try to hand wave their problems away as vendor or cloud
I'm more stubborn than you buddy
On Oct 17, 2017 8:14 PM, "Mike Hammett" wrote:
> Expect repeated harassment until a good reason is presented or you
> capitulate.
>
> It's the SFP of the billing\OSS world.
>
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions
Make sure your ensemble and high heels match your purse. . .
On Oct 17, 2017 9:58 AM, "Steve Jones" wrote:
> if only i held the purse strings
>
> On Tue, Oct 17, 2017 at 9:25 AM, Josh Reynolds
> wrote:
>
>> Pay for the service. They're the
Expect repeated harassment until a good reason is presented or you capitulate.
It's the SFP of the billing\OSS world.
-
Mike Hammett
Intelligent Computing Solutions
Midwest Internet Exchange
The Brothers WISP
- Original Message -
From: "Simon Westlake"
All good, just didn't want you overlooking that initial post.
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Tue, Oct 17, 2017 at 9:09 PM, Simon Westlake
wrote:
> Never ends up being that simple, but yes, we've made a
Never ends up being that simple, but yes, we've made a business decision
not to.
On Oct 17, 2017 6:33 PM, "Mike Hammett" wrote:
> If what they have doesn't meet requirements, it's their fault if it's
> slow. If they fuck it up themselves, it's billable hours if easy or wipe,
>
If what they have doesn't meet requirements, it's their fault if it's slow. If
they fuck it up themselves, it's billable hours if easy or wipe, reinstall,
import last known good DB if not easy.
My intent was to say that whatever methods you do to manage your existing
infrastructure can just
There's no reason it can't technically, but think about what you just said,
and then managing that for hundreds of customers that don't have that level
of understanding. And then we have to deal with ongoing deployment,
updates, etc.
Reality is, it ain't gonna happen :)
On Oct 17, 2017 6:15 PM,
A VM on Digital Ocean isn't significantly different than a VM on my
infrastructure. Need two VMs? Ten?
Have IOPS requirements? IO latency requirements? RAM requirements?
There's no reason it can't be a local install, assuming Sonar already has
partitions between customers. Whatever you do to
Sure, if you don't want to be able to provide that level of service.
There comes a point where you can't deliver a product of high complexity
at a high level of scaling when everything runs on one VM. We're already
there with a lot of our customers - we have clusters of dedicated
servers doing
So don't do that? :-p
-
Mike Hammett
Intelligent Computing Solutions
Midwest Internet Exchange
The Brothers WISP
- Original Message -
From: "Simon Westlake"
To: af@afmug.com
Sent: Tuesday, October 17, 2017 5:55:30 PM
Subject: Re: [AFMUG] Sonar
Glad someone got it...
From: CBB - Jay Fuller
Sent: Tuesday, October 17, 2017 4:56 PM
To: af@afmug.com
Subject: Re: [AFMUG] Sonar
..snicker...
I hear sonar can keep you up at night! ;)
- Original Message -
From: ch...@wbmfg.com
To: af@afmug.com
Sent: Tuesday, October 17,
How many different billing vendors were on display at Wispapalloza?
From: Simon Westlake
Sent: Tuesday, October 17, 2017 4:55 PM
To: af@afmug.com
Subject: Re: [AFMUG] Sonar
It makes a big difference when it doesn't run on a server, but a cluster of
auto-scaling VMs. I would agree that in a
..snicker...
I hear sonar can keep you up at night! ;)
- Original Message -
From: ch...@wbmfg.com
To: af@afmug.com
Sent: Tuesday, October 17, 2017 5:49 PM
Subject: Re: [AFMUG] Sonar
I hear Sonar is easy...
From: CBB - Jay Fuller
Sent: Tuesday, October 17, 2017
I have talked to many wisps. Migrating from one billing platform to another
seems to always be a time consuming process.
I've heard over and over we are four months into thissix months into this.
Sometimes the software can force you to do things
you should have been doing all along (which
It seemed like 75.
-
Mike Hammett
Intelligent Computing Solutions
Midwest Internet Exchange
The Brothers WISP
- Original Message -
From: ch...@wbmfg.com
To: af@afmug.com
Sent: Tuesday, October 17, 2017 5:56:23 PM
Subject: Re: [AFMUG] Sonar
How many different
It makes a big difference when it doesn't run on a server, but a cluster
of auto-scaling VMs. I would agree that in a simple deployment
methodology, it becomes fairly irrelevant, but if you are running across
something like Azure or AWS, it is far from a one to one mapping to just
drop it on
I will be honest and say it depends. It depends what you're coming from,
and it depends how engaged you want to me. Migrating a company from one
platform to another is very difficult. 75% of our staff are dedicated to
support, training, and onboarding, and I think we're getting better at
it
One of my first jobs (high school) was doing data conversion for a local
software vendor. Paid good money back in 1995 - $10 an hour. I'd work 12 hour
shifts with friends - we'd work 24 hour shifts (evenings and weekends). It was
massaging a lot of data , removing certain characters, etc. I
I hear Sonar is easy...
From: CBB - Jay Fuller
Sent: Tuesday, October 17, 2017 4:48 PM
To: af@afmug.com
Subject: Re: [AFMUG] Sonar
...i really want to comment on thisbut i won't lol
i like young flashy software tho!! but sometimes it isn't...matured.
yah, i tried to not comment lol
...i really want to comment on thisbut i won't lol
i like young flashy software tho!! but sometimes it isn't...matured.
yah, i tried to not comment lol
not saying that about sonar at allor hot wives for that matter.
- Original Message -
From: James Howard
To:
Back in the day of that mainframe conversion, CSV files and PC based databases
and spreadsheets did not exist like they do now.
Perhaps visicalc. Maybe foxpro.
From: Nathan Anderson
Sent: Tuesday, October 17, 2017 4:43 PM
To: af@afmug.com
Subject: Re: [AFMUG] Sonar
So I'm
So I'm confused...you're helping to make my point for me? :-)
And "you will only be screwed for a very short time" can somehow be reconciled
with the statement that "I think it took more than 6 months to actually get it
up and going"...how exactly? In my world, 6 months is not "a very short
I think the point is that if it runs on your server or runs on my server
doesn't make much difference from the software management perspective, but it
plays a big part of business continuity. I'd imagine most people on a MRC-based
billing\OSS platform would migrate to a new one, but doing it
And I would be amazed if a major vendor went out of business in this
industry and all the competitors didn't scramble to build tools to
create a seamless transition. We already have one click tools for most
of our competitors to import their data into Sonar, and we're working on
the rest. The
You can have VMs on your own hardware. ;-)
I'd much prefer my billing system on-net, managed by whomever. It doesn't
matter if the VM is in Digital Ocean or AWS or my VMWare when they do what they
do.
-
Mike Hammett
Intelligent Computing Solutions
Midwest Internet Exchange
The
So we only had ~430 last year?
I always thought we were almost double that, but I guess that's counting the
vendors, associates, etc.
-
Mike Hammett
Intelligent Computing Solutions
Midwest Internet Exchange
The Brothers WISP
- Original Message -
From: "Chuck Hogg"
The value of WISPA goes well beyond the conferences...the conferences fund
the purpose of WISPA, which is to continue to advocate for our industry in
Washington at both the house/senate congressional and FCC levels. WISPA
advocates on your industry's behalf. The conferences and lists are how we
The Procera option is huge as well IMO. I'll probably start using Sonar in
the first part of next year. Does Sonar have its own CC processing or does
it just integrate with others?
On Tue, Oct 17, 2017 at 4:39 PM, Sterling Jacobson
wrote:
> My problem and some of the
And be willing to port their DB over through different formats each time
with the financial consequences..
On 10/17/17 11:48 AM, James Howard wrote:
So you’re saying that some people will take their time and choose one
and stick with it for life while others will play the field, pick the
So you’re saying that some people will take their time and choose one and stick
with it for life while others will play the field, pick the hottest youngest
available model and then get tired of it and move to something newer and
flashier every few years?
From: Af [mailto:af-boun...@afmug.com]
Same goes for picking a wife.
From: Matt Hoppes
Sent: Tuesday, October 17, 2017 3:38 PM
To: af@afmug.com
Subject: Re: [AFMUG] Sonar
A great reason to make sure you pick the right billing platform the first time.
On Oct 17, 2017, at 17:28, wrote:
It
My problem and some of the reasons I’m switching to Sonar are:
PCI compliance of Platypus, it was somehow always out of compliance the day
after I paid techs to put it back in compliance.
Running and hosting myself requires constant upkeep of the OS itself which
introduced problems now and
A great reason to make sure you pick the right billing platform the first time.
> On Oct 17, 2017, at 17:28, wrote:
>
> It never goes smoothly.
>
> I used to work for banks, talk about a headache when you change out their
> software that manages all the
Yes. Sonar was not on boarding for someone.
> On Oct 17, 2017, at 17:28, wrote:
>
> It never goes smoothly.
>
> I used to work for banks, talk about a headache when you change out their
> software that manages all the customer accounts etc. They migrated
Then I guess you guys are in agreement on the facts, but disagree on the
severity of the problem?
-- Original Message --
From: ch...@wbmfg.com
To: af@afmug.com
Sent: 10/17/2017 5:28:13 PM
Subject: Re: [AFMUG] Sonar
It never goes smoothly.
I used to work for banks, talk about a
It never goes smoothly.
I used to work for banks, talk about a headache when you change out their
software that manages all the customer accounts etc. They migrated off an old
dinosaur main frame to an AS-400 with all the latest software. I think it took
more than 6 months to actually get it
Didn't this thread start out with somebody complaining that their new vendor
either wasn't willing to do this or weren't doing an effective or good job of
it? Vendor on-boarding is not always an option, or at least is not something
that is guaranteed to work or go smoothly.
-- Nathan
From:
Been through this many times in my life. Done it both ways. Several times.
Prefer the new vendor to do onboarding for me.
You get what you pay for.
From: Nathan Anderson
Sent: Tuesday, October 17, 2017 3:11 PM
To: af@afmug.com
Subject: Re: [AFMUG] Sonar
Not true. It doesn't matter
Not true. It doesn't matter what the file format of the export is: you still
have to take the time to figure out how to shoehorn data from one schema into
another. As talked about earlier, maybe you'll get support from your new
vendor with that, maybe not. There will be mistakes made during
Export backups as CSV and you can re-import it into any database. You will
only be screwed for a very short time.
From: Nathan Anderson
Sent: Tuesday, October 17, 2017 2:13 PM
To: af@afmug.com
Subject: Re: [AFMUG] Sonar
I have to say that I'm partially with Matt on this one.
It's
We are going on 10 :)
> On Oct 17, 2017, at 16:55, Josh Reynolds wrote:
>
> Right, keep that running for 30 years with no support.
>
>> On Oct 17, 2017 1:36 PM, "Matt Hoppes"
>> wrote:
>> Local install.
>>
>>> On Oct 17, 2017, at
Right, keep that running for 30 years with no support.
On Oct 17, 2017 1:36 PM, "Matt Hoppes"
wrote:
> Local install.
>
> On Oct 17, 2017, at 13:32, Josh Reynolds wrote:
>
> Good luck with that. Any company could close up shop today, and
I have to say that I'm partially with Matt on this one.
It's really not about access to your own data, although that can certainly be a
component depending on how things are designed. It sounds like perhaps Sonar
has no problem giving you reasonable access to exports of your data for you to
Do you contract your customers with the WISP? I don't.
The contract is a deterrent that keeps some customers away for "no
reason". It doesn't make them sticky as they'll find a way out of it if
they really want out.
If you're a customer of Sonar you're not leaving them without a damn good
I see 11GHz PCNs out of Ohio occasionally. That happens because IIRC,
the coordination radius is 125 miles, but also 250 miles +/- 2.5 (or 5?)
degrees on the path azimuth. It seems excessive, and it probably is, but
that's the way it has worked for decades.
On 10/17/2017 9:21 AM, Steve Jones
Local install.
> On Oct 17, 2017, at 13:32, Josh Reynolds wrote:
>
> Good luck with that. Any company could close up shop today, and if they are
> bankrupt, they are bankrupt.
>
> On Oct 17, 2017 12:27 PM, "Matt Hoppes"
> wrote:
> It
"it's"
On Oct 17, 2017 1:06 PM, "Mike Hammett" wrote:
Yes, awareness is terrible. What do you expect from a bunch of tech guys?
marketing? :-p
The work in Washington provides more value than the conferences.
-
Mike Hammett
Intelligent Computing Solutions
Amen!
-
Mike Hammett
Intelligent Computing Solutions
Midwest Internet Exchange
The Brothers WISP
- Original Message -
From: "Adair Winter"
To: af@afmug.com
Sent: Tuesday, October 17, 2017 12:35:19 PM
Subject: Re: [AFMUG] Sonar
This
A contract isn't going to stop that.
-
Mike Hammett
Intelligent Computing Solutions
Midwest Internet Exchange
The Brothers WISP
- Original Message -
From: "Matt Hoppes"
To: af@afmug.com
Sent: Tuesday, October 17, 2017 12:27:39 PM
Yes, awareness is terrible. What do you expect from a bunch of tech guys?
marketing? :-p
The work in Washington provides more value than the conferences.
-
Mike Hammett
Intelligent Computing Solutions
Midwest Internet Exchange
The Brothers WISP
- Original Message -
How?
-
Mike Hammett
Intelligent Computing Solutions
Midwest Internet Exchange
The Brothers WISP
- Original Message -
From: "Matt Hoppes"
To: af@afmug.com
Sent: Tuesday, October 17, 2017 12:22:51 PM
Subject: Re: [AFMUG] Sonar
two things:
1) awareness of the organization and it's purpose is terrible
2) how much value can the organization provide to those who don't or can't
go to conferences?
On Oct 17, 2017 12:53 PM, "Mike Hammett" wrote:
> Only 588 Principle Members? We've gotta figure out how to
Only 588 Principle Members? We've gotta figure out how to get more of those US
WISPs to join.
-
Mike Hammett
Intelligent Computing Solutions
Midwest Internet Exchange
The Brothers WISP
- Original Message -
From: "Chuck Hogg"
To: af@afmug.com
Do you back up off site? When was the last time you tested your backup?
What if the billing software company went out of business? Etc.
My point is, nothing is promised in this world but physics.
Words, paper contracts, intent, etc... None of that really matters. Some
sort of legally binding
That is true, there is no term commitment, I don't believe in them for
something like this. If we can't keep you as a customer without a term
commitment, I certainly don't want to keep you just because of a
financial consequence. Not good for anybody.
On 10/17/2017 12:35 PM, Adam Moffett
Maybe rather than "No contract" I should have said, "no term
commitment".
-- Original Message --
From: "Simon Westlake"
To: af@afmug.com
Sent: 10/17/2017 1:34:25 PM
Subject: Re: [AFMUG] Sonar
You can export the entirety of your data at any time (manually or on
This is why I prefer my billing server live on my network and I back it up.
On Oct 17, 2017 12:32 PM, "Chuck McCown" wrote:
> I am sure you have the rights to all your data and they probably give you
> custody of periodic backups.
>
> *From:* Adam Moffett
> *Sent:* Tuesday,
You can export the entirety of your data at any time (manually or on an
automatic recurring schedule.)
Matt has already seen the agreement we have in place, he just likes to
keep doing this dance for some inexplicable reason.
On 10/17/2017 12:32 PM, Chuck McCown wrote:
I am sure you have
I am sure you have the rights to all your data and they probably give you
custody of periodic backups.
From: Adam Moffett
Sent: Tuesday, October 17, 2017 11:30 AM
To: af@afmug.com
Subject: Re: [AFMUG] Sonar
What would your recourse be if you DID have a contract?
They might have a pending
This.
On Oct 17, 2017 12:30 PM, "Adam Moffett" wrote:
What would your recourse be if you DID have a contract?
They might have a pending lawsuit, but you'd still be high and dry. It'll
come down to trust.
and I imagine they'd produce a contract if you asked for one.
Good luck with that. Any company could close up shop today, and if they are
bankrupt, they are bankrupt.
On Oct 17, 2017 12:27 PM, "Matt Hoppes"
wrote:
It also means at any point they can just close up shop leaving my data and
my customer information high and
How many attended the last WispAmerica?
From: Chuck Hogg
Sent: Tuesday, October 17, 2017 10:23 AM
To: af@afmug.com
Subject: Re: [AFMUG] Wispapalooza - where's the beef?
1880+ attendees at the show
Membership totals for 2017 as of WISPAPALOOZA
150 Vendors
588 Principle Members
6 Associate
What would your recourse be if you DID have a contract?
They might have a pending lawsuit, but you'd still be high and dry.
It'll come down to trust.
and I imagine they'd produce a contract if you asked for one.
-- Original Message --
From: "Matt Hoppes"
There are two places I absolutely want contracts. My fiber Internet provider,
and my billing provider, and my tower sites. I lied three.
> On Oct 17, 2017, at 13:27, Matt Hoppes
> wrote:
>
> It also means at any point they can just close up shop leaving my
It also means at any point they can just close up shop leaving my data and my
customer information high and dry with no recourse.
> On Oct 17, 2017, at 13:24, Josh Reynolds wrote:
>
> They provide enough value to avoid locking you in a contract that would
> otherwise
Perform a proper risk analysis.
What is the value they provide? What garantees? What is the risk the
business undertakes by not having a professional perform the service?
On Oct 17, 2017 10:58 AM, "Steve Jones" wrote:
> if only i held the purse strings
>
> On Tue,
They provide enough value to avoid locking you in a contract that would
otherwise retain your business when they don't continuously earn it.
Others are NOT the same.
On Oct 17, 2017 12:22 PM, "Matt Hoppes"
wrote:
> No contract? That's frankly beyond scary.
No contract? That's frankly beyond scary.
> On Oct 17, 2017, at 13:06, Adam Moffett wrote:
>
> Sonar is strictly per user with no contract, so if you haven't migrated any
> users in yet then you pay the minimum.which I think is $100/month.
>
>
> -- Original
Sonar is strictly per user with no contract, so if you haven't migrated
any users in yet then you pay the minimum.which I think is
$100/month.
-- Original Message --
From: "Matt Hoppes"
To: af@afmug.com
Sent: 10/17/2017 9:16:46 AM
Subject: Re:
We run the SMs bridged, but we put the LAN0 port of the SM on a
tagged VLAN (add WLAN0.50 interface, bridge WLAN0.50 and LAN0
together). On that tagged VLAN, we only allow PPPoE connections.
Yes, when a customer resets their router, we have to talk them
through PPPoE
I don’t think leaving the layer2 bridged connection from your CPE to your
network open is well advised. I would let the CPE do the PPPoE session and let
the client router be a bridge as you have been. There is no point in having
more IPs than needed, plus it eliminates the possibly for your
1880+ attendees at the show
Membership totals for 2017 as of WISPAPALOOZA
150 Vendors
588 Principle Members
6 Associate
10 Advisory
Regards,
Chuck
On Mon, Oct 16, 2017 at 3:08 PM, Tyson Burris wrote:
> I sent a private message about ten days ago letting you know we
if only i held the purse strings
On Tue, Oct 17, 2017 at 9:25 AM, Josh Reynolds wrote:
> Pay for the service. They're the professionals.
>
> Your business value does not increase by trying to provide a business
> service that you are not an expert in without the proper
I would do as you're advised. :-)
-
Mike Hammett
Intelligent Computing Solutions
Midwest Internet Exchange
The Brothers WISP
- Original Message -
From: "Micah Miller"
To: af@afmug.com
Sent: Tuesday, October 17, 2017 10:22:28 AM
Subject: [AFMUG]
Lots of people prefer to let radios do what they do best.. RF, not routing,
not PPPoE termination. Leave the CPU cycles of the radio to RF, and let a
router (or other device) behind the CPE do (mostly) everything else.
On Tue, Oct 17, 2017 at 11:22 AM, Micah Miller wrote:
>
I always have preferred running the CPE as a bridge, less issues IMO.
Although, with PPPoE you do run the risk of customers resetting their
router to default or replacing it and not being able to get online without
assistance - so there are trade-offs.
On Tuesday, October 17, 2017, Micah Miller
Good morning all!
Currently we are running it on the CPE, but are considering moving it
to the customer router.
We were advised to put PPPoE on the CPE and configure the customer
router as an AP (disable dhcp, plug it into a lan port instead of the
wan/internet,etc).
My preference is to bridge
So it's border patrol radar?
On Oct 17, 2017 9:39 AM, "Jaime Solorza" wrote:
> This telescoping tower is less than quarter mile from international bridge
> and river. The same dome antenna is on high rise bank building downtown
> and another on hospital rooftop all
Pay for the service. They're the professionals.
Your business value does not increase by trying to provide a business
service that you are not an expert in without the proper time, tools, or
data.
On Oct 17, 2017 9:21 AM, "Steve Jones" wrote:
> Yes, and im hoping the
Yes, and im hoping the boss renews it. I like the report. But id also like
the google earth
On Oct 17, 2017 7:14 AM, "Tim Hardy" wrote:
> Steve,
>
> I think Comsearch coordinated your link? If so, the path is automatically
> covered by their protection service for one year
Fail.
> On Oct 17, 2017, at 08:54, Lewis Bergman wrote:
>
> Many of them start charging you regardless if you are on their system yet.
> Once you sign the contract, you start paying.
>
>> On Mon, Oct 16, 2017 at 6:00 PM Nathan Anderson wrote:
>> I
I payed my way through college climbing towers others wouldn't climb. I
only had to work a few times a semester. i always demanded cash before I
climbed and brought a college buddy to hold the cash. 35 years ago I got
paid $3000 to relamp a tower nobody would climb. Two cross members came off
in
My assumption would be you are correct, the only suggestion I can make is to
hire a consultant that has done this and have them go though everything.
Dennis Burgess - Network Solution Engineer - Consultant
MikroTik Certified
Many of them start charging you regardless if you are on their system yet.
Once you sign the contract, you start paying.
On Mon, Oct 16, 2017 at 6:00 PM Nathan Anderson wrote:
> I can understand this if the product in question is purchased/licensed
> for a one-time upfront
Steve,
I think Comsearch coordinated your link? If so, the path is automatically
covered by their protection service for one year at no charge. Disclaimer
- I am no longer affiliated with Comsearch - officially retired on October
13th.
Tim
On Mon, Oct 16, 2017 at 11:11 PM Steve Jones
It think you are conflating two products...the PTP 550 which is the In the core
product line, and the new ePMP 300 SM which is being sold as a low cost (sub
$300) link until the new ePMP 3000 AP comes out mid next year.
Jeff Broadwick
CTIconnect
312-205-2519 Office
574-220-7826 Cell
Nevermind. We just needed a stronger transform set.
From: Af [mailto:af-boun...@afmug.com] On Behalf Of Mike Gawlowski
Sent: Monday, October 16, 2017 10:32 PM
To: af@afmug.com
Subject: [AFMUG] Mikrotik and Cisco IPSec tunnels
Anybody have experience with this? We can't seem to establish Phase2
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