Re: [AFMUG] hardest thing I've had to do with this biz...
Exactly the same... I won't mince words because I am not some pansy news organization.. This was the direct result of a controlled burn put on by Nevada Department of Forestry and University of Reno. Started 5 days before a predicted High Wind Event. There are some people feeling very bad right now and they should. Fire bosses up and down the line should lose their jobs for not stopping this. This was government at it's absolute worst. Fricken Insanity.. FRICKEN STUPID... The only good thing was no one died. There should be calls going out for the heads of who set up that fire but it's tiptoe through the tulips time... On 10/16/16 7:56 AM, Ken Hohhof wrote: Is this the same fire that news reports say destroyed the house of the owner of the Bunny Ranch? Probably not, since that is described as a wildfire. -Original Message- From: Af [mailto:af-boun...@afmug.com] On Behalf Of Robert Andrews Sent: Friday, October 14, 2016 7:13 PM To: af@afmug.com Subject: [AFMUG] hardest thing I've had to do with this biz... Today in Reno a prescribed burn that was supposed to be out two days ago blew up and took out 19 homes. A large number of them were customers including two repeater locations. How do I go to the people who lost their homes and ask to rebuild the repeaters on the ashes? Sometimes this job really sucks... Robert
Re: [AFMUG] hardest thing I've had to do with this biz...
Is this the same fire that news reports say destroyed the house of the owner of the Bunny Ranch? Probably not, since that is described as a wildfire. -Original Message- From: Af [mailto:af-boun...@afmug.com] On Behalf Of Robert Andrews Sent: Friday, October 14, 2016 7:13 PM To: af@afmug.com Subject: [AFMUG] hardest thing I've had to do with this biz... Today in Reno a prescribed burn that was supposed to be out two days ago blew up and took out 19 homes. A large number of them were customers including two repeater locations. How do I go to the people who lost their homes and ask to rebuild the repeaters on the ashes? Sometimes this job really sucks... Robert
Re: [AFMUG] hardest thing I've had to do with this biz...
Hard to know what these people need except to ask them. Usually there are agencies who find them temporary housing. We tend to assume people have insurance, that will be bad if they don’t. As far as the repeaters, were they on structures that burned down, and do you need to re-establish those repeaters to serve other areas? Were you bartering free Internet for rooftop use? If they are elsewhere in temporary housing while they rebuild, they aren’t using that free Internet, maybe restructure the deal to pay them rent so you can put a temporary tower on their land? From: Af [mailto:af-boun...@afmug.com] On Behalf Of Chuck McCown Sent: Saturday, October 15, 2016 10:25 AM To: af@afmug.com Subject: Re: [AFMUG] hardest thing I've had to do with this biz... ! From: That One Guy /sarcasm Sent: Friday, October 14, 2016 9:15 PM To: af@afmug.com <mailto:af@afmug.com> Subject: Re: [AFMUG] hardest thing I've had to do with this biz... To be honest, it could be helpful. After a disaster until there is something that sets in in a controlled manner it's pandemonium. Normalcy, even others, puts the future back on the horizon. The scope of a major loss can be overwhelming. And not to be the dickbag, but this is a potential pr goldmine, it's not pretty, but it's a shame to ever let a good tragedy go to waste. Move in, prioritize getting some temporary communications back in order, maybe even pair up with a list vendor to donate some ruckus (dan?) Make sure your guys throw a cooler full of gatorades in the truck to put on the curb for work crews. Donate some company shirts to the folks to destroy why they sift through the rubble that was their dreams, a few bundles of work gloves. Give your crews some leverage to step away and lend a hand, maybe throw a couple extra hands on your crew so you don't lose work time getting yourself back in order. The marketing thing I read once set a 16 to one ratio, they say one bad review or disgruntled customers takes 16 happy ones to offset. Being part of a disaster recovery can really give you some leverage on that ratio...or you could do it all solely because contrary to the vitriol I spit out, humanity is actually inherently good On Oct 14, 2016 8:42 PM, "George Skorup" mailto:geo...@cbcast.com> > wrote: If someone started a fire that they couldn't control and it burned down my house, they're gonna get shot. You either pay for your mistake, in full, or hope you end up in prison before I can get to you. I don't even want free shit, just fix what you broke. But that's just me. On 10/14/2016 8:28 PM, Robert wrote: Hopefully... Turns out the prescribed burn was a UNR/NDF project and some have talked about soverign immunity.. Hopefully not... I have one customer that lost everything and I'm pretty sure they have no insurance.. On 10/14/16 5:35 PM, Chuck McCown wrote: We had a whole neighborhood burned to the ground earlier this summer. All mobile/manufactured homes. Some with zero insurance. At least your folks will have a claim against whoever was doing the burn. -Original Message- From: Robert Andrews Sent: Friday, October 14, 2016 6:13 PM To: af@afmug.com <mailto:af@afmug.com> Subject: [AFMUG] hardest thing I've had to do with this biz... Today in Reno a prescribed burn that was supposed to be out two days ago blew up and took out 19 homes. A large number of them were customers including two repeater locations. How do I go to the people who lost their homes and ask to rebuild the repeaters on the ashes? Sometimes this job really sucks... Robert
Re: [AFMUG] hardest thing I've had to do with this biz...
! From: That One Guy /sarcasm Sent: Friday, October 14, 2016 9:15 PM To: af@afmug.com Subject: Re: [AFMUG] hardest thing I've had to do with this biz... To be honest, it could be helpful. After a disaster until there is something that sets in in a controlled manner it's pandemonium. Normalcy, even others, puts the future back on the horizon. The scope of a major loss can be overwhelming. And not to be the dickbag, but this is a potential pr goldmine, it's not pretty, but it's a shame to ever let a good tragedy go to waste. Move in, prioritize getting some temporary communications back in order, maybe even pair up with a list vendor to donate some ruckus (dan?) Make sure your guys throw a cooler full of gatorades in the truck to put on the curb for work crews. Donate some company shirts to the folks to destroy why they sift through the rubble that was their dreams, a few bundles of work gloves. Give your crews some leverage to step away and lend a hand, maybe throw a couple extra hands on your crew so you don't lose work time getting yourself back in order. The marketing thing I read once set a 16 to one ratio, they say one bad review or disgruntled customers takes 16 happy ones to offset. Being part of a disaster recovery can really give you some leverage on that ratio...or you could do it all solely because contrary to the vitriol I spit out, humanity is actually inherently good On Oct 14, 2016 8:42 PM, "George Skorup" wrote: If someone started a fire that they couldn't control and it burned down my house, they're gonna get shot. You either pay for your mistake, in full, or hope you end up in prison before I can get to you. I don't even want free shit, just fix what you broke. But that's just me. On 10/14/2016 8:28 PM, Robert wrote: Hopefully... Turns out the prescribed burn was a UNR/NDF project and some have talked about soverign immunity.. Hopefully not... I have one customer that lost everything and I'm pretty sure they have no insurance.. On 10/14/16 5:35 PM, Chuck McCown wrote: We had a whole neighborhood burned to the ground earlier this summer. All mobile/manufactured homes. Some with zero insurance. At least your folks will have a claim against whoever was doing the burn. -Original Message- From: Robert Andrews Sent: Friday, October 14, 2016 6:13 PM To: af@afmug.com Subject: [AFMUG] hardest thing I've had to do with this biz... Today in Reno a prescribed burn that was supposed to be out two days ago blew up and took out 19 homes. A large number of them were customers including two repeater locations. How do I go to the people who lost their homes and ask to rebuild the repeaters on the ashes? Sometimes this job really sucks... Robert
Re: [AFMUG] hardest thing I've had to do with this biz...
Hey Robert, I'm here in Reno, with WISP experience. I'm off work until Wednesday. Please let me know if I can help in any way! On 10/14/16 5:13 PM, Robert Andrews wrote: Today in Reno a prescribed burn that was supposed to be out two days ago blew up and took out 19 homes. A large number of them were customers including two repeater locations. How do I go to the people who lost their homes and ask to rebuild the repeaters on the ashes? Sometimes this job really sucks... Robert !DSPAM:2,58017490150831791814208!
Re: [AFMUG] hardest thing I've had to do with this biz...
To be honest, it could be helpful. After a disaster until there is something that sets in in a controlled manner it's pandemonium. Normalcy, even others, puts the future back on the horizon. The scope of a major loss can be overwhelming. And not to be the dickbag, but this is a potential pr goldmine, it's not pretty, but it's a shame to ever let a good tragedy go to waste. Move in, prioritize getting some temporary communications back in order, maybe even pair up with a list vendor to donate some ruckus (dan?) Make sure your guys throw a cooler full of gatorades in the truck to put on the curb for work crews. Donate some company shirts to the folks to destroy why they sift through the rubble that was their dreams, a few bundles of work gloves. Give your crews some leverage to step away and lend a hand, maybe throw a couple extra hands on your crew so you don't lose work time getting yourself back in order. The marketing thing I read once set a 16 to one ratio, they say one bad review or disgruntled customers takes 16 happy ones to offset. Being part of a disaster recovery can really give you some leverage on that ratio...or you could do it all solely because contrary to the vitriol I spit out, humanity is actually inherently good On Oct 14, 2016 8:42 PM, "George Skorup" wrote: If someone started a fire that they couldn't control and it burned down my house, they're gonna get shot. You either pay for your mistake, in full, or hope you end up in prison before I can get to you. I don't even want free shit, just fix what you broke. But that's just me. On 10/14/2016 8:28 PM, Robert wrote: > Hopefully... Turns out the prescribed burn was a UNR/NDF project and some > have talked about soverign immunity.. Hopefully not... I have one > customer that lost everything and I'm pretty sure they have no insurance.. > > On 10/14/16 5:35 PM, Chuck McCown wrote: > >> We had a whole neighborhood burned to the ground earlier this summer. >> All mobile/manufactured homes. Some with zero insurance. At least your >> folks will have a claim against whoever was doing the burn. >> >> -Original Message- From: Robert Andrews >> Sent: Friday, October 14, 2016 6:13 PM >> To: af@afmug.com >> Subject: [AFMUG] hardest thing I've had to do with this biz... >> >> Today in Reno a prescribed burn that was supposed to be out two days ago >> blew up and took out 19 homes. A large number of them were customers >> including two repeater locations. How do I go to the people who lost >> their homes and ask to rebuild the repeaters on the ashes? Sometimes >> this job really sucks... >> >> Robert >> >
Re: [AFMUG] hardest thing I've had to do with this biz...
If someone started a fire that they couldn't control and it burned down my house, they're gonna get shot. You either pay for your mistake, in full, or hope you end up in prison before I can get to you. I don't even want free shit, just fix what you broke. But that's just me. On 10/14/2016 8:28 PM, Robert wrote: Hopefully... Turns out the prescribed burn was a UNR/NDF project and some have talked about soverign immunity.. Hopefully not... I have one customer that lost everything and I'm pretty sure they have no insurance.. On 10/14/16 5:35 PM, Chuck McCown wrote: We had a whole neighborhood burned to the ground earlier this summer. All mobile/manufactured homes. Some with zero insurance. At least your folks will have a claim against whoever was doing the burn. -Original Message- From: Robert Andrews Sent: Friday, October 14, 2016 6:13 PM To: af@afmug.com Subject: [AFMUG] hardest thing I've had to do with this biz... Today in Reno a prescribed burn that was supposed to be out two days ago blew up and took out 19 homes. A large number of them were customers including two repeater locations. How do I go to the people who lost their homes and ask to rebuild the repeaters on the ashes? Sometimes this job really sucks... Robert
Re: [AFMUG] hardest thing I've had to do with this biz...
Hopefully... Turns out the prescribed burn was a UNR/NDF project and some have talked about soverign immunity.. Hopefully not... I have one customer that lost everything and I'm pretty sure they have no insurance.. On 10/14/16 5:35 PM, Chuck McCown wrote: We had a whole neighborhood burned to the ground earlier this summer. All mobile/manufactured homes. Some with zero insurance. At least your folks will have a claim against whoever was doing the burn. -Original Message- From: Robert Andrews Sent: Friday, October 14, 2016 6:13 PM To: af@afmug.com Subject: [AFMUG] hardest thing I've had to do with this biz... Today in Reno a prescribed burn that was supposed to be out two days ago blew up and took out 19 homes. A large number of them were customers including two repeater locations. How do I go to the people who lost their homes and ask to rebuild the repeaters on the ashes? Sometimes this job really sucks... Robert
Re: [AFMUG] hardest thing I've had to do with this biz...
Set a power Pole, Have temp power brought in (The county should be more than wiling to work with you on the permit) and use that for your AP's And yes free wifi to the neighborhood since they have no power. Jason Wilson Remotely Located Providing High Speed Internet to out of the way places. 530-651-1736 530-748-9608 Cell www.remotelylocated.com On Fri, Oct 14, 2016 at 5:35 PM, Chuck McCown wrote: > We had a whole neighborhood burned to the ground earlier this summer. All > mobile/manufactured homes. Some with zero insurance. At least your folks > will have a claim against whoever was doing the burn. > > -Original Message- From: Robert Andrews > Sent: Friday, October 14, 2016 6:13 PM > To: af@afmug.com > Subject: [AFMUG] hardest thing I've had to do with this biz... > > > Today in Reno a prescribed burn that was supposed to be out two days ago > blew up and took out 19 homes. A large number of them were customers > including two repeater locations. How do I go to the people who lost > their homes and ask to rebuild the repeaters on the ashes? Sometimes > this job really sucks... > > Robert >
Re: [AFMUG] hardest thing I've had to do with this biz...
We had a whole neighborhood burned to the ground earlier this summer. All mobile/manufactured homes. Some with zero insurance. At least your folks will have a claim against whoever was doing the burn. -Original Message- From: Robert Andrews Sent: Friday, October 14, 2016 6:13 PM To: af@afmug.com Subject: [AFMUG] hardest thing I've had to do with this biz... Today in Reno a prescribed burn that was supposed to be out two days ago blew up and took out 19 homes. A large number of them were customers including two repeater locations. How do I go to the people who lost their homes and ask to rebuild the repeaters on the ashes? Sometimes this job really sucks... Robert
Re: [AFMUG] hardest thing I've had to do with this biz...
Then plant some free Wi-Fi at the base. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Oct 14, 2016 7:20 PM, "Chuck McCown" wrote: > All sensitivity aside, > I would head to harbor freight. > Buy two of their largest trailers. > Go get some tower sections. Weld them to the trailers. > Park near power and put up some radios. > > You can sandbag the trailers. Adding outriggers really helps a bunch. > Or guy wires tied to barrels full of water or sand. > > *From:* Jaime Solorza > *Sent:* Friday, October 14, 2016 6:15 PM > *To:* Animal Farm > *Subject:* Re: [AFMUG] hardest thing I've had to do with this biz... > > > Oh man. Put in Gods hands .. > > On Oct 14, 2016 6:13 PM, "Robert Andrews" wrote: > >> Today in Reno a prescribed burn that was supposed to be out two days ago >> blew up and took out 19 homes. A large number of them were customers >> including two repeater locations. How do I go to the people who lost >> their homes and ask to rebuild the repeaters on the ashes? Sometimes this >> job really sucks... >> >> Robert >> >
Re: [AFMUG] hardest thing I've had to do with this biz...
Actually putting up the transmitters will be dead nuts simple. Both locations were on hills. 10 foot pole in the ground with guys will do it. More about no 110ac and needing to do solar. Mostly about dealing with locations where people lost everything... :( On 10/14/2016 05:20 PM, Chuck McCown wrote: All sensitivity aside, I would head to harbor freight. Buy two of their largest trailers. Go get some tower sections. Weld them to the trailers. Park near power and put up some radios. You can sandbag the trailers. Adding outriggers really helps a bunch. Or guy wires tied to barrels full of water or sand. *From:* Jaime Solorza *Sent:* Friday, October 14, 2016 6:15 PM *To:* Animal Farm *Subject:* Re: [AFMUG] hardest thing I've had to do with this biz... Oh man. Put in Gods hands .. On Oct 14, 2016 6:13 PM, "Robert Andrews" wrote: Today in Reno a prescribed burn that was supposed to be out two days ago blew up and took out 19 homes. A large number of them were customers including two repeater locations. How do I go to the people who lost their homes and ask to rebuild the repeaters on the ashes? Sometimes this job really sucks... Robert
Re: [AFMUG] hardest thing I've had to do with this biz...
All sensitivity aside, I would head to harbor freight. Buy two of their largest trailers. Go get some tower sections. Weld them to the trailers. Park near power and put up some radios. You can sandbag the trailers. Adding outriggers really helps a bunch. Or guy wires tied to barrels full of water or sand. From: Jaime Solorza Sent: Friday, October 14, 2016 6:15 PM To: Animal Farm Subject: Re: [AFMUG] hardest thing I've had to do with this biz... Oh man. Put in Gods hands .. On Oct 14, 2016 6:13 PM, "Robert Andrews" wrote: Today in Reno a prescribed burn that was supposed to be out two days ago blew up and took out 19 homes. A large number of them were customers including two repeater locations. How do I go to the people who lost their homes and ask to rebuild the repeaters on the ashes? Sometimes this job really sucks... Robert
Re: [AFMUG] hardest thing I've had to do with this biz...
Oh man. Put in Gods hands .. On Oct 14, 2016 6:13 PM, "Robert Andrews" wrote: > Today in Reno a prescribed burn that was supposed to be out two days ago > blew up and took out 19 homes. A large number of them were customers > including two repeater locations. How do I go to the people who lost > their homes and ask to rebuild the repeaters on the ashes? Sometimes this > job really sucks... > > Robert >
[AFMUG] hardest thing I've had to do with this biz...
Today in Reno a prescribed burn that was supposed to be out two days ago blew up and took out 19 homes. A large number of them were customers including two repeater locations. How do I go to the people who lost their homes and ask to rebuild the repeaters on the ashes? Sometimes this job really sucks... Robert