[android-developers] Re: App name/icon problems on Hero after reboot
Hi, we have the same problem in one of our apps - instead of the application name the package name gets displayed. Does someone have an update on this issue? thx On Oct 29, 9:46 pm, Greg Donald gdon...@gmail.com wrote: On Thu, Oct 29, 2009 at 1:58 PM, Dianne Hackborn hack...@android.com wrote: Has anyone tried installing an alternate home app and seeing if it still happens there? I wonder if this is something in their custom home app. I just tried Panda Home and still have the same broken app issues on reboot. -- Greg Donaldhttp://destiney.com/ -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
Re: [android-developers] Re: App name/icon problems on Hero after reboot
The update from HTC which was out yesterday is supposed to fix this issue with icons. The problem I have now, after the update, is I cannot see any of my applications on the Market and I also don't see several that I have downloaded. If it's not one thing, it's another with this crazy phone. On Fri, Nov 20, 2009 at 2:21 AM, phil philipp.bre...@gmail.com wrote: Hi, we have the same problem in one of our apps - instead of the application name the package name gets displayed. Does someone have an update on this issue? thx On Oct 29, 9:46 pm, Greg Donald gdon...@gmail.com wrote: On Thu, Oct 29, 2009 at 1:58 PM, Dianne Hackborn hack...@android.com wrote: Has anyone tried installing an alternate home app and seeing if it still happens there? I wonder if this is something in their custom home app. I just tried Panda Home and still have the same broken app issues on reboot. -- Greg Donaldhttp://destiney.com/ -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.comandroid-developers%2bunsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: App name/icon problems on Hero after reboot
That might be something to do with copy protection. I've heard from several people that they cannot see copy protected apps in the Market. However, even if that's the problem, I've no idea why it would change after the update. I think its the Market that's more crazy than the phone... On Nov 20, 9:41 pm, Justin Giles jtgi...@gmail.com wrote: The update from HTC which was out yesterday is supposed to fix this issue with icons. The problem I have now, after the update, is I cannot see any of my applications on the Market and I also don't see several that I have downloaded. If it's not one thing, it's another with this crazy phone. -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: App name/icon problems on Hero after reboot
Sprint just released a MR update for the htc hero and i have confirmed that it fixed all these application issues. i restarted and reinstalled apps and they are still working fine. SUCCESS!! - On Nov 14, 8:10 am, AngelOD angelod1...@gmail.com wrote: Hi, I would just like to add here, that I have a Scandinavian HTC Hero, and I've tried to recreate several of these errors, without luck, so whatever it is, that causes it, I'd have to assume it's not in the Scandinavian release of the firmware. Just in case someone wanted to note that to HTC during one of (I imagine) countless emails to them, since the fault is more than likely on their part, even if they say they can't recreate it themselves. Cheers, Tristan -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: App name/icon problems on Hero after reboot
HTC has just pushed an update (1.56.651.2 ) which fixed the problem. The busted apps now work just fine without reinstalling them. On Nov 14, 8:10 am, AngelOD angelod1...@gmail.com wrote: Hi, I would just like to add here, that I have a Scandinavian HTCHero, and I've tried to recreate several of these errors, without luck, so whatever it is, that causes it, I'd have to assume it's not in the Scandinavian release of the firmware. Just in case someone wanted to note that to HTC during one of (I imagine) countless emails to them, since the fault is more than likely on their part, even if they say they can't recreate it themselves. Cheers, Tristan -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: App name/icon problems on Hero after reboot
Yes - it is an HTC Hero from Sprint. On Nov 14, 8:12 pm, Dianne Hackborn hack...@android.com wrote: On Sat, Nov 14, 2009 at 3:18 PM, ZillCE zillce...@gmail.com wrote: The icon I was using was the only one on the phone created by the installation in All Programs. It was not an icon placed on the desktop. Is there is a way to delete and recreate the icons in All Programs? Sorry I didn't realize you were referring to the all apps drawer? Is this on a Hero? If so, then the issue after the reboot is probably the same problem (it reverting to your old manifest), though having a problem after an update but before a reboot is something else. -- Dianne Hackborn Android framework engineer hack...@android.com Note: please don't send private questions to me, as I don't have time to provide private support, and so won't reply to such e-mails. All such questions should be posted on public forums, where I and others can see and answer them. -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: App name/icon problems on Hero after reboot
Hi, I would just like to add here, that I have a Scandinavian HTC Hero, and I've tried to recreate several of these errors, without luck, so whatever it is, that causes it, I'd have to assume it's not in the Scandinavian release of the firmware. Just in case someone wanted to note that to HTC during one of (I imagine) countless emails to them, since the fault is more than likely on their part, even if they say they can't recreate it themselves. Cheers, Tristan -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: App name/icon problems on Hero after reboot
The icon I was using was the only one on the phone created by the installation in All Programs. It was not an icon placed on the desktop. Is there is a way to delete and recreate the icons in All Programs? = On Nov 13, 3:19 pm, Dianne Hackborn hack...@android.com wrote: On Fri, Nov 13, 2009 at 11:02 AM, ZillCE zillce...@gmail.com wrote: While not exactly the same issue, after an application upgrade (an application I wrote) I have experienced the application icon not working (The linked program is no longer installed on your phone). After a power down/up the icon works but the program crashes on startup with a ClassNotFoundException. This is a completely separate issue, and known behavior in the Android platform -- when you place a shortcut on your desktop, you are putting a shortcut to a specific activity inside of the app. If the updated app has changed the class of this activity, the shortcut will still exist referring to the old activity and no longer work. It is fixed by deleting the shortcut and creating a new one. -- Dianne Hackborn Android framework engineer hack...@android.com Note: please don't send private questions to me, as I don't have time to provide private support, and so won't reply to such e-mails. All such questions should be posted on public forums, where I and others can see and answer them. -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
Re: [android-developers] Re: App name/icon problems on Hero after reboot
On Sat, Nov 14, 2009 at 3:18 PM, ZillCE zillce...@gmail.com wrote: The icon I was using was the only one on the phone created by the installation in All Programs. It was not an icon placed on the desktop. Is there is a way to delete and recreate the icons in All Programs? Sorry I didn't realize you were referring to the all apps drawer? Is this on a Hero? If so, then the issue after the reboot is probably the same problem (it reverting to your old manifest), though having a problem after an update but before a reboot is something else. -- Dianne Hackborn Android framework engineer hack...@android.com Note: please don't send private questions to me, as I don't have time to provide private support, and so won't reply to such e-mails. All such questions should be posted on public forums, where I and others can see and answer them. -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
Re: [android-developers] Re: App name/icon problems on Hero after reboot
Just wanted to update with my current experiences: A week or so ago, I did a factory reset on my Hero. I went through the initial settings you have to do and then immediately turned off the Hero Sense UI and chose to use the stock Android UI by default. Well, yesterday, after I had updated a few apps (pandora, handcent, where), I decided to do a test and reset the phone, thinking to myself that I was confident that nothing would go wrong. Well, handcent and where had broken icons and upon running pandora, I noticed that the version number that I updated to didn't match the version number that it stated while it was running. So, there is something amiss here. There were reports that doing a reset and switching UIs would solve the problem. I have just found evidence that it doesn't. Is this still a HTC issue? Not sure at this point. Are there underlying HTC things going on in the background to handle package management display even if you aren't using the Sense UI? Maybe, maybe not. But, since this isn't happening on non-Hero devices, it makes me think HTC is doing something in the background that is causing some applications to cause problems. Thoughts? Justin On Tue, Nov 10, 2009 at 8:46 PM, westmeadboy westmead...@yahoo.co.ukwrote: I just released an update to my app and one HTC Hero (UK, unbranded, latest ROM downloaded from HTC site: HTC Hero_2.73.405.5) has reported seeing a random app icon and app name in the app list. The icon and name appear to be chosen at random from the app's resources. The user has never used his Hero to test/debug my app. He simply performed an update through the Market (from the previous version which worked without any problems). Like some others, I only ever used resources for the application label. However, the only change I made for this release was specifying a name attribute in the application element. This is the name of the Application class. I've checked to make sure this application class is actually being used. Note, the application name is specified as .MyApplication. Maybe it should refer to a resource instead!? I'm considering changing back to the old manifest (i.e. not specifying name attribute). Unfortunately, I don't have enough users to know whether my changes are successful :( -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.comandroid-developers%2bunsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: App name/icon problems on Hero after reboot
I'm not a dev, but just throwing out some info. I have a Sprint HTC Hero and this happens when I restart... Some program's name will change to com.companyname.appname, but will still work such as: Astro File Manager (2.1.0) My Backup Pro (2.1.1) Google Voice (0.2.6) seems to be unique...it looses the name but is replaced with voicemail_configuration_key unlike the others. Some apps require a reinstall such as: Meebo IM (21.0) - Will crash every time I try to sign on until it's reinstalled. Advanced Task Manager (3.7) - Phone can't find the app. -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: App name/icon problems on Hero after reboot
While not exactly the same issue, after an application upgrade (an application I wrote) I have experienced the application icon not working (The linked program is no longer installed on your phone). After a power down/up the icon works but the program crashes on startup with a ClassNotFoundException. The class not found is the main launching class from the previous application that was upgraded. That class no longer exists in the newer application because I renamed the packages when I restructured the upgrade application. I went back and restructured the upgrade application to use the same pcckage names as the previous application and now the upgrade works fine. There does seem to be an issue and it is possible if it is HTC related their testing could not reproduce the problem because they did not rename packages. Like I said it is not exactly the same issue you are seeing but thought this might help. == On Nov 3, 1:58 pm, gdonald gdon...@gmail.com wrote: On Oct 29, 12:58 pm, Dianne Hackborn hack...@android.com wrote: If this is only happening onHero, it needs to be reported toHTC, not as a generic platform bug. I reported the issue toHTCand they said they couldn't reproduce it, didn't ask me a firmware version or anything. See their response below. So Diane is saying this is not a generic Android platform bug because it's only onHTCHeros, and thenHTCis denying the bug exists even though many people in this very thread say they are experiencing it and can reproduce it. This really pisses me off. Whose bug is this? How is it ever going to get fixed? I guess I'm going back to Apple/iPhone development. If this is how open Android development works, I'm out. Dear Greg Donald, TheHTCCustomer Service Representative that has been handling your message would like to know if your question has been successfully answered. You can reply to or close your question by visiting: http://ContactUs.htc.com/wFrmMailLogin.aspx Ticket Number : [ 09USCW44ENA001067 ] If you do not respond to or close your question within 15 days, it will be closed automatically. Sincerely, HTC We are unable to receive replies to this email account. Please visit us atwww.htc.comif you have any questions or need further assistance. New Response From [ Alvin (NA Team) ] Greg, Thank you for taking the time to contactHTCAmerica Technical Support via E-Mail with your inquiry about a reported bug on code.google.com. My name is A.J. and I will be happy to assist you today. First, let me apologize for the extreme delay in response to your original inquiry.HTChas recently released a plethora of new devices in several markets as well as software updates for several of our current models. The response to these devices and OS updates has been overwhelming but we are working diligently to provide the best support possible for our customers. Thank you for your patience. I have tested this on 2 of our SprintHTCHeroes and one European model. I was unable to replicate the issue on any of the device.HTC does not offer any technical assistance for the Android Market or applications downloaded from the market. I suggest you contact the individual vendors for support or Google. I apologize for any inconvenience this may cause you. Greg, if you have any future questions about your device please feel free to visitwww.htc.comand send us another e-mail. You may also enjoywww.htcwiki.com, our customer-based forum, which has a plethora of information onHTCdevices. I would also like to invite you to participate in a customer satisfaction survey located athttp://survey.htc.com/worldwide/. I hope you have a great day! HTCAmerica Technical Support A.J. Customer Information Name Greg Donald Telephone 615-838-7503 Email Address gdon...@gmail.com Country United States Inquiry Information Inquiry Type Technical Support Inquiry Description Please see the bug report here:http://code.google.com/p/android/issues/detail?id=4419 Issue Date Time 2009/11/04 02:38 -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
Re: [android-developers] Re: App name/icon problems on Hero after reboot
On Fri, Nov 13, 2009 at 11:02 AM, ZillCE zillce...@gmail.com wrote: While not exactly the same issue, after an application upgrade (an application I wrote) I have experienced the application icon not working (The linked program is no longer installed on your phone). After a power down/up the icon works but the program crashes on startup with a ClassNotFoundException. This is a completely separate issue, and known behavior in the Android platform -- when you place a shortcut on your desktop, you are putting a shortcut to a specific activity inside of the app. If the updated app has changed the class of this activity, the shortcut will still exist referring to the old activity and no longer work. It is fixed by deleting the shortcut and creating a new one. -- Dianne Hackborn Android framework engineer hack...@android.com Note: please don't send private questions to me, as I don't have time to provide private support, and so won't reply to such e-mails. All such questions should be posted on public forums, where I and others can see and answer them. -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: App name/icon problems on Hero after reboot
On Nov 13, 7:00 am, Justin Giles jtgi...@gmail.com wrote: So, there is something amiss here. There were reports that doing a reset and switching UIs would solve the problem. I have just found evidence that it doesn't. Is this still a HTC issue? Not sure at this point. Are there underlying HTC things going on in the background to handle package management display even if you aren't using the Sense UI? See the message from mercado79 a few days back, with a link to the xda- developers forum. The device has a /data/boot-cache directory that appears to be the source of the trouble. This is not a standard Android feature. The problems occur when applications are installed and then upgraded. Somehow the installed version and the boot-cache copy of stuff are out of sync. Wiping the phone will help in the short term, since you will zap the boot-cache contents and do new installs of the upgraded apps. -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: App name/icon problems on Hero after reboot
Is there a way to remove that directory without getting root access? On Nov 9, 10:47 am, mercado79 murkin.marti...@gmail.com wrote: A somewhat more drastic step, but it appears to work is removing the / data/boot-cache directory altogether. The directory is re-populated the next time you boot up and the names, icons, etc. are all fixed. http://forum.xda-developers.com/showthread.php?t=582176 On Nov 9, 1:35 am, Bill b...@billwarnke.com wrote: http://community.sprint.com/baw/message/131296 gilroykilroy may have identified a fix. I just tried this with Sipdroid that had appeared to be reverting back to the first version installed and it appears to have cleared up the problem. I just reset the phone and haven't been able to try it with apps with incorrect names on reboot. Bill On Nov 5, 10:37 pm, kmartburrito kmartburr...@gmail.com wrote: Hi everyone, I'm also having issues like these on the HTC Hero, but I think I have something to add. Not only are icons reverting, but the applications THEMSELVES are reverting back to older versions. I've confirmed at least 20 apps that are reverted to old versions after a reboot. In fact, I haven't found a singleappthat doesn't revert so far. Using Pandora as an example, the initial version was 1.0.0 You can follow this process to replicate: 1. Uninstall theappfrom the Market, Manage Applicaitons, or Safe Mode 2. Install the new version of theappfrom the Market. Start up the appand confirm the update was successful. Pandora is easy as it shows the version (1.1.1) on the splash screen at startup. 3. Reboot the HTC Hero. 4. Theappwill have reverted back to its initially installed version, and the icons will revert to their original states as well. Here's a thread over at the XDA-Developers forum if you want to see other info about it. http://forum.xda-developers.com/showthread.php?t=580268 I hope that HTC takes some responsibility for this, as I can replicate this at will. Something is definitely rotten in the state of Denmark. -Nathan On Nov 4, 1:45 pm, Rafael Sanches ra...@users.sourceforge.net wrote: I have the exact same problem with my application too. The problem is that it seems to erase theappicon. I don't see the iconanywhere else in the phone.. menu, application manager etc. It only happened with myappso far, so it may have something to do with the process of me debugging with the phone and then uninstalling theapp(debug different signature) and downloading again from the market. What do you think? thanks rafael On Oct 29, 10:58 am, Dianne Hackborn hack...@android.com wrote: On Thu, Oct 29, 2009 at 10:52 AM, RichardC richard.crit...@googlemail.comwrote: Where is the Android bug reporting site? b.android.com If this is only happening on Hero, it needs to be reported to HTC, not as a generic platform bug. Has anyone tried installing an alternate homeappand seeing if it still happens there? I wonder if this is something in their custom homeapp. -- Dianne Hackborn Android framework engineer hack...@android.com Note: please don't send private questions to me, as I don't have time to provide private support, and so won't reply to such e-mails. All such questions should be posted on public forums, where I and others can see and answer them.- Hide quoted text - - Show quoted text - -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: App name/icon problems on Hero after reboot
I just released an update to my app and one HTC Hero (UK, unbranded, latest ROM downloaded from HTC site: HTC Hero_2.73.405.5) has reported seeing a random app icon and app name in the app list. The icon and name appear to be chosen at random from the app's resources. The user has never used his Hero to test/debug my app. He simply performed an update through the Market (from the previous version which worked without any problems). Like some others, I only ever used resources for the application label. However, the only change I made for this release was specifying a name attribute in the application element. This is the name of the Application class. I've checked to make sure this application class is actually being used. Note, the application name is specified as .MyApplication. Maybe it should refer to a resource instead!? I'm considering changing back to the old manifest (i.e. not specifying name attribute). Unfortunately, I don't have enough users to know whether my changes are successful :( -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: App name/icon problems on Hero after reboot
I'm having the same problem with my HTC Hero. The more I dig, the more apps I find that have this problem. My list: Astro APNdroid Google Voice Google Finance Handcent SMS Locale Sipdroid Pandora Barcode Scanner Toodle Droid Voice Recorder It looks like they actually are the old versions of the program and not something visual. I've turned the Sense UI off, installed, uninstalled, power cycled, etc. same stuff. Just a total mess. Bill On Nov 5, 10:37 pm, kmartburrito kmartburr...@gmail.com wrote: Hi everyone, I'm also having issues like these on the HTC Hero, but I think I have something to add. Not only are icons reverting, but the applications THEMSELVES are reverting back to older versions. I've confirmed at least 20 apps that are reverted to old versions after a reboot. In fact, I haven't found a single app that doesn't revert so far. Using Pandora as an example, the initial version was 1.0.0 You can follow this process to replicate: 1. Uninstall the app from the Market, Manage Applicaitons, or Safe Mode 2. Install the new version of the app from the Market. Start up the app and confirm the update was successful. Pandora is easy as it shows the version (1.1.1) on the splash screen at startup. 3. Reboot the HTC Hero. 4. The app will have reverted back to its initially installed version, and the icons will revert to their original states as well. Here's a thread over at the XDA-Developers forum if you want to see other info about it. http://forum.xda-developers.com/showthread.php?t=580268 I hope that HTC takes some responsibility for this, as I can replicate this at will. Something is definitely rotten in the state of Denmark. -Nathan On Nov 4, 1:45 pm, Rafael Sanches ra...@users.sourceforge.net wrote: I have the exact same problem with my application too. The problem is that it seems to erase the app icon. I don't see the icon anywhere else in the phone.. menu, application manager etc. It only happened with my app so far, so it may have something to do with the process of me debugging with the phone and then uninstalling the app (debug different signature) and downloading again from the market. What do you think? thanks rafael On Oct 29, 10:58 am, Dianne Hackborn hack...@android.com wrote: On Thu, Oct 29, 2009 at 10:52 AM, RichardC richard.crit...@googlemail.comwrote: Where is the Android bug reporting site? b.android.com If this is only happening on Hero, it needs to be reported to HTC, not as a generic platform bug. Has anyone tried installing an alternate home app and seeing if it still happens there? I wonder if this is something in their custom home app. -- Dianne Hackborn Android framework engineer hack...@android.com Note: please don't send private questions to me, as I don't have time to provide private support, and so won't reply to such e-mails. All such questions should be posted on public forums, where I and others can see and answer them. -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: App name/icon problems on Hero after reboot
http://community.sprint.com/baw/message/131296 gilroykilroy may have identified a fix. I just tried this with Sipdroid that had appeared to be reverting back to the first version installed and it appears to have cleared up the problem. I just reset the phone and haven't been able to try it with apps with incorrect names on reboot. Bill On Nov 5, 10:37 pm, kmartburrito kmartburr...@gmail.com wrote: Hi everyone, I'm also having issues like these on the HTC Hero, but I think I have something to add. Not only are icons reverting, but the applications THEMSELVES are reverting back to older versions. I've confirmed at least 20 apps that are reverted to old versions after a reboot. In fact, I haven't found a single app that doesn't revert so far. Using Pandora as an example, the initial version was 1.0.0 You can follow this process to replicate: 1. Uninstall the app from the Market, Manage Applicaitons, or Safe Mode 2. Install the new version of the app from the Market. Start up the app and confirm the update was successful. Pandora is easy as it shows the version (1.1.1) on the splash screen at startup. 3. Reboot the HTC Hero. 4. The app will have reverted back to its initially installed version, and the icons will revert to their original states as well. Here's a thread over at the XDA-Developers forum if you want to see other info about it. http://forum.xda-developers.com/showthread.php?t=580268 I hope that HTC takes some responsibility for this, as I can replicate this at will. Something is definitely rotten in the state of Denmark. -Nathan On Nov 4, 1:45 pm, Rafael Sanches ra...@users.sourceforge.net wrote: I have the exact same problem with my application too. The problem is that it seems to erase the app icon. I don't see the icon anywhere else in the phone.. menu, application manager etc. It only happened with my app so far, so it may have something to do with the process of me debugging with the phone and then uninstalling the app (debug different signature) and downloading again from the market. What do you think? thanks rafael On Oct 29, 10:58 am, Dianne Hackborn hack...@android.com wrote: On Thu, Oct 29, 2009 at 10:52 AM, RichardC richard.crit...@googlemail.comwrote: Where is the Android bug reporting site? b.android.com If this is only happening on Hero, it needs to be reported to HTC, not as a generic platform bug. Has anyone tried installing an alternate home app and seeing if it still happens there? I wonder if this is something in their custom home app. -- Dianne Hackborn Android framework engineer hack...@android.com Note: please don't send private questions to me, as I don't have time to provide private support, and so won't reply to such e-mails. All such questions should be posted on public forums, where I and others can see and answer them. -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: App name/icon problems on Hero after reboot
Somewhat more drastic, but it seems to work. http://forum.xda-developers.com/showthread.php?t=582176 Simply delete the /data/boot-cache directory and reboot. The cache directory is re-populated on boot and all appears to be working well again (correct names, icons, etc.) Bill wrote: http://community.sprint.com/baw/message/131296 gilroykilroy may have identified a fix. I just tried this with Sipdroid that had appeared to be reverting back to the first version installed and it appears to have cleared up the problem. I just reset the phone and haven't been able to try it with apps with incorrect names on reboot. Bill On Nov 5, 10:37 pm, kmartburrito kmartburr...@gmail.com wrote: Hi everyone, I'm also having issues like these on the HTC Hero, but I think I have something to add. Not only are icons reverting, but the applications THEMSELVES are reverting back to older versions. I've confirmed at least 20 apps that are reverted to old versions after a reboot. In fact, I haven't found a single app that doesn't revert so far. Using Pandora as an example, the initial version was 1.0.0 You can follow this process to replicate: 1. Uninstall the app from the Market, Manage Applicaitons, or Safe Mode 2. Install the new version of the app from the Market. Start up the app and confirm the update was successful. Pandora is easy as it shows the version (1.1.1) on the splash screen at startup. 3. Reboot the HTC Hero. 4. The app will have reverted back to its initially installed version, and the icons will revert to their original states as well. Here's a thread over at the XDA-Developers forum if you want to see other info about it. http://forum.xda-developers.com/showthread.php?t=580268 I hope that HTC takes some responsibility for this, as I can replicate this at will. Something is definitely rotten in the state of Denmark. -Nathan On Nov 4, 1:45 pm, Rafael Sanches ra...@users.sourceforge.net wrote: I have the exact same problem with my application too. The problem is that it seems to erase the app icon. I don't see the icon anywhere else in the phone.. menu, application manager etc. It only happened with my app so far, so it may have something to do with the process of me debugging with the phone and then uninstalling the app (debug different signature) and downloading again from the market. What do you think? thanks rafael On Oct 29, 10:58 am, Dianne Hackborn hack...@android.com wrote: On Thu, Oct 29, 2009 at 10:52 AM, RichardC richard.crit...@googlemail.comwrote: Where is the Android bug reporting site? b.android.com If this is only happening on Hero, it needs to be reported to HTC, not as a generic platform bug. Has anyone tried installing an alternate home app and seeing if it still happens there? I wonder if this is something in their custom home app. -- Dianne Hackborn Android framework engineer hack...@android.com Note: please don't send private questions to me, as I don't have time to provide private support, and so won't reply to such e-mails. All such questions should be posted on public forums, where I and others can see and answer them. -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: App name/icon problems on Hero after reboot
A somewhat more drastic step, but it appears to work is removing the / data/boot-cache directory altogether. The directory is re-populated the next time you boot up and the names, icons, etc. are all fixed. http://forum.xda-developers.com/showthread.php?t=582176 On Nov 9, 1:35 am, Bill b...@billwarnke.com wrote: http://community.sprint.com/baw/message/131296 gilroykilroy may have identified a fix. I just tried this with Sipdroid that had appeared to be reverting back to the first version installed and it appears to have cleared up the problem. I just reset the phone and haven't been able to try it with apps with incorrect names on reboot. Bill On Nov 5, 10:37 pm, kmartburrito kmartburr...@gmail.com wrote: Hi everyone, I'm also having issues like these on the HTC Hero, but I think I have something to add. Not only are icons reverting, but the applications THEMSELVES are reverting back to older versions. I've confirmed at least 20 apps that are reverted to old versions after a reboot. In fact, I haven't found a single app that doesn't revert so far. Using Pandora as an example, the initial version was 1.0.0 You can follow this process to replicate: 1. Uninstall the app from the Market, Manage Applicaitons, or Safe Mode 2. Install the new version of the app from the Market. Start up the app and confirm the update was successful. Pandora is easy as it shows the version (1.1.1) on the splash screen at startup. 3. Reboot the HTC Hero. 4. The app will have reverted back to its initially installed version, and the icons will revert to their original states as well. Here's a thread over at the XDA-Developers forum if you want to see other info about it. http://forum.xda-developers.com/showthread.php?t=580268 I hope that HTC takes some responsibility for this, as I can replicate this at will. Something is definitely rotten in the state of Denmark. -Nathan On Nov 4, 1:45 pm, Rafael Sanches ra...@users.sourceforge.net wrote: I have the exact same problem with my application too. The problem is that it seems to erase the app icon. I don't see the icon anywhere else in the phone.. menu, application manager etc. It only happened with my app so far, so it may have something to do with the process of me debugging with the phone and then uninstalling the app (debug different signature) and downloading again from the market. What do you think? thanks rafael On Oct 29, 10:58 am, Dianne Hackborn hack...@android.com wrote: On Thu, Oct 29, 2009 at 10:52 AM, RichardC richard.crit...@googlemail.comwrote: Where is the Android bug reporting site? b.android.com If this is only happening on Hero, it needs to be reported to HTC, not as a generic platform bug. Has anyone tried installing an alternate home app and seeing if it still happens there? I wonder if this is something in their custom home app. -- Dianne Hackborn Android framework engineer hack...@android.com Note: please don't send private questions to me, as I don't have time to provide private support, and so won't reply to such e-mails. All such questions should be posted on public forums, where I and others can see and answer them. -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: App name/icon problems on Hero after reboot
On Nov 3, 10:58 am, gdonald gdon...@gmail.com wrote: So Diane is saying this is not a generic Android platform bug because it's only on HTC Heros, and then HTC is denying the bug exists even though many people in this very thread say they are experiencing it and can reproduce it. If the problem can be reproduced on Hero phones by a range of users, and doesn't happen on any other Android device, then it's pretty clearly a problem with Hero phones. It might not be HTC's fault, but it's affecting their customers, so they're in the hot seat. Software has bugs, and when the developers can't reproduce them it's harder to sort out. (The reply says unable to replicate, not don't believe it exists, though the following couple of sentences suggest the rep is moving on.) My advice to everyone in this thread is: if you are experiencing this problem, file a bug report with HTC, with as much detail as you can manage. Hopefully a pattern will emerge that will allow them to isolate and reproduce the problem, and if it's in their stuff, provide a fix. -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
Re: [android-developers] Re: App name/icon problems on Hero after reboot
fadden wrote: My advice to everyone in this thread is: if you are experiencing this problem, file a bug report with HTC, with as much detail as you can manage. Hopefully a pattern will emerge that will allow them to isolate and reproduce the problem, and if it's in their stuff, provide a fix. Specifically, unless somebody finds a better answer, HTC's developer site offers AndroidSupport /at\ htc.com (with an appropriate punctuation substitution there) as a contact point. While that address is on a page regarding QVGA and the Tattoo, I am not aware of any other HTC channel dedicated to developer support. If somebody finds a better venue, chime in! Please provide the ROM version your Hero has, along with pointers to apps that are exhibiting the problem, and (as fadden indicated) any other details you can think of. -- Mark Murphy (a Commons Guy) http://commonsware.com | http://twitter.com/commonsguy App Widgets Deep Dive Seminar, 27 January 2010: http://bit.ly/deepdive -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: App name/icon problems on Hero after reboot
I have the exact same problem with my application too. The problem is that it seems to erase the app icon. I don't see the icon anywhere else in the phone.. menu, application manager etc. It only happened with my app so far, so it may have something to do with the process of me debugging with the phone and then uninstalling the app (debug different signature) and downloading again from the market. What do you think? thanks rafael On Oct 29, 10:58 am, Dianne Hackborn hack...@android.com wrote: On Thu, Oct 29, 2009 at 10:52 AM, RichardC richard.crit...@googlemail.comwrote: Where is the Android bug reporting site? b.android.com If this is only happening on Hero, it needs to be reported to HTC, not as a generic platform bug. Has anyone tried installing an alternate home app and seeing if it still happens there? I wonder if this is something in their custom home app. -- Dianne Hackborn Android framework engineer hack...@android.com Note: please don't send private questions to me, as I don't have time to provide private support, and so won't reply to such e-mails. All such questions should be posted on public forums, where I and others can see and answer them. -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: App name/icon problems on Hero after reboot
Yep, same problem here with a Sprint HTC Hero, Build 1.29.651.1. Any news here? On Nov 1, 6:47 pm, rooster 808 rich.al...@gmail.com wrote: I'm seeing this frequently on myHEROHTC, but not my G1 Google Dev phone. Almost every power off, I lose the Desktop Icon on the App I'm developing, just on theHero. Rich On Oct 30, 10:36 pm, James W jpbwebs...@gmail.com wrote: For what its worth, I cannot reproduce this on a non-SprintHero. I have had mine for a couple of months now, a European version, and has been out in Asia for a while with no reported similar errors. I am a close follower of the XDA Developers board, and it has not been seen there either. Perhaps it is now coming to light as more people are getting the Sprint version? I have never seen this issue on my own app, but never used raw strings for thename. I installed the Coin Toss app, tried it, put a shortcut on the home screen, rebooted, and it was fine. I will be happy to try any other apps to see if this is still the case, but as I live in Hong Kong, I cannot try paid for apps, as it is not supported. MyHerois stock European, running Android 1.5, build 2.73.405.5 146733 CL#61267 release-keys Software version: 1.0.0.A6288 Kernel: 2.6.27-8dd6deeehtc-ker...@and18-2) Hope this helps! On Oct 31, 3:52 am, Justin Giles jtgi...@gmail.com wrote: From a user standpoint, I ran across this thread on theHero phandroids.comforum: http://androidforums.com/sprint-htc-hero/12549-handcent-shortcut-icon... Basically you wipe the phone sd card, reinitialize the phone, then IMMEDIATELY turn offHTCSense UI in favor of the standard Android UI. The user that gave these instructions seems to not have any problems after they do this. Just a FYI and further evidence thatHTChas some issues they may or may not be ignoring. On Fri, Oct 30, 2009 at 10:14 AM, Greg Donald gdon...@gmail.com wrote: On Fri, Oct 30, 2009 at 9:41 AM, Justin Giles jtgi...@gmail.com wrote: I'm not entirely sure the raw string vs resource string is the full issue here though. It might be part of the problem, but not the whole explanation. As Greg mentioned earlier, he never had his appnameset as a raw string and he is experiencing the problem. On one of my applications I'm developing, I'm experiencing it as well with the appnamealways having been a resource. It's sounding more and more likeHTChaving done something funky with thepackagemanagement. Especially since Dianne has been saying that stock Android doesn't have this problem. And all of my inquiries to HTC Sprint have resulted in nothing. I'm considering returning the phone, I still have a few days before my 30 day return option has past. I mean, who really knows when this might be fixed? What other options are there at this point? -- Greg Donald http://destiney.com/-Hidequoted text - - Show quoted text - -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
Re: [android-developers] Re: App name/icon problems on Hero after reboot
Nope. I followed the instructions that I posted earlier and reset my phone and IMMEDIATELY disabled the HTC Sense UI. I haven't had these problems since. Haven't heard anything from HTC on my ticket with them (not even a thank you for your inquiry email). I'm hoping they know about this and are just ignoring it hoping to fix it with the 2.0 release...if and when it will come. In the meantime, I've lost 2 home screens and the fancy HTC widgets, but my phone actually works now. I was at least hoping for some recognition from HTC, but alas, I shall not hold my breath. Justin On Tue, Nov 3, 2009 at 9:41 AM, Alex acni...@gmail.com wrote: Yep, same problem here with a Sprint HTC Hero, Build 1.29.651.1. Any news here? On Nov 1, 6:47 pm, rooster 808 rich.al...@gmail.com wrote: I'm seeing this frequently on myHEROHTC, but not my G1 Google Dev phone. Almost every power off, I lose the Desktop Icon on the App I'm developing, just on theHero. Rich On Oct 30, 10:36 pm, James W jpbwebs...@gmail.com wrote: For what its worth, I cannot reproduce this on a non-SprintHero. I have had mine for a couple of months now, a European version, and has been out in Asia for a while with no reported similar errors. I am a close follower of the XDA Developers board, and it has not been seen there either. Perhaps it is now coming to light as more people are getting the Sprint version? I have never seen this issue on my own app, but never used raw strings for thename. I installed the Coin Toss app, tried it, put a shortcut on the home screen, rebooted, and it was fine. I will be happy to try any other apps to see if this is still the case, but as I live in Hong Kong, I cannot try paid for apps, as it is not supported. MyHerois stock European, running Android 1.5, build 2.73.405.5 146733 CL#61267 release-keys Software version: 1.0.0.A6288 Kernel: 2.6.27-8dd6deeehtc-ker...@and18-2) Hope this helps! On Oct 31, 3:52 am, Justin Giles jtgi...@gmail.com wrote: From a user standpoint, I ran across this thread on theHero phandroids.comforum: http://androidforums.com/sprint-htc-hero/12549-handcent-shortcut-icon... Basically you wipe the phone sd card, reinitialize the phone, then IMMEDIATELY turn offHTCSense UI in favor of the standard Android UI. The user that gave these instructions seems to not have any problems after they do this. Just a FYI and further evidence thatHTChas some issues they may or may not be ignoring. On Fri, Oct 30, 2009 at 10:14 AM, Greg Donald gdon...@gmail.com wrote: On Fri, Oct 30, 2009 at 9:41 AM, Justin Giles jtgi...@gmail.com wrote: I'm not entirely sure the raw string vs resource string is the full issue here though. It might be part of the problem, but not the whole explanation. As Greg mentioned earlier, he never had his appnameset as a raw string and he is experiencing the problem. On one of my applications I'm developing, I'm experiencing it as well with the appnamealways having been a resource. It's sounding more and more likeHTChaving done something funky with thepackagemanagement. Especially since Dianne has been saying that stock Android doesn't have this problem. And all of my inquiries to HTC Sprint have resulted in nothing. I'm considering returning the phone, I still have a few days before my 30 day return option has past. I mean, who really knows when this might be fixed? What other options are there at this point? -- Greg Donald http://destiney.com/-Hidequoted text - - Show quoted text - -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.comandroid-developers%2bunsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: App name/icon problems on Hero after reboot
On Oct 29, 12:58 pm, Dianne Hackborn hack...@android.com wrote: If this is only happening on Hero, it needs to be reported to HTC, not as a generic platform bug. I reported the issue to HTC and they said they couldn't reproduce it, didn't ask me a firmware version or anything. See their response below. So Diane is saying this is not a generic Android platform bug because it's only on HTC Heros, and then HTC is denying the bug exists even though many people in this very thread say they are experiencing it and can reproduce it. This really pisses me off. Whose bug is this? How is it ever going to get fixed? I guess I'm going back to Apple/iPhone development. If this is how open Android development works, I'm out. Dear Greg Donald, The HTC Customer Service Representative that has been handling your message would like to know if your question has been successfully answered. You can reply to or close your question by visiting: http://ContactUs.htc.com/wFrmMailLogin.aspx Ticket Number : [ 09USCW44ENA001067 ] If you do not respond to or close your question within 15 days, it will be closed automatically. Sincerely, HTC We are unable to receive replies to this email account. Please visit us at www.htc.com if you have any questions or need further assistance. New Response From [ Alvin (NA Team) ] Greg, Thank you for taking the time to contact HTC America Technical Support via E-Mail with your inquiry about a reported bug on code.google.com. My name is A.J. and I will be happy to assist you today. First, let me apologize for the extreme delay in response to your original inquiry. HTC has recently released a plethora of new devices in several markets as well as software updates for several of our current models. The response to these devices and OS updates has been overwhelming but we are working diligently to provide the best support possible for our customers. Thank you for your patience. I have tested this on 2 of our Sprint HTC Heroes and one European model. I was unable to replicate the issue on any of the device. HTC does not offer any technical assistance for the Android Market or applications downloaded from the market. I suggest you contact the individual vendors for support or Google. I apologize for any inconvenience this may cause you. Greg, if you have any future questions about your device please feel free to visit www.htc.com and send us another e-mail. You may also enjoy www.htcwiki.com, our customer-based forum, which has a plethora of information on HTC devices. I would also like to invite you to participate in a customer satisfaction survey located at http://survey.htc.com/worldwide/. I hope you have a great day! HTC America Technical Support A.J. Customer Information NameGreg Donald Telephone 615-838-7503 Email Address gdon...@gmail.com Country United States Inquiry Information Inquiry TypeTechnical Support Inquiry Description Please see the bug report here: http://code.google.com/p/android/issues/detail?id=4419 Issue Date Time 2009/11/04 02:38 -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: App name/icon problems on Hero after reboot
This isn't good, fragmentation of the Android platform is already underway. It seems to be a fundamental problem with this build's handling of an application's resource bundle after soft reset. Images, layout XMLs, strings XMLs, etc, all become jumbled up, rendering your application useless. If there is a workaround, it would be nice to know. On Nov 3, 3:01 pm, Justin Giles jtgi...@gmail.com wrote: I got a similar brush off response from HTC just now. Also claiming to not be able to replicate the problem. I forwarded them links to 3 different forums that I have been following where several people have been able to replicate the problem. I don't expect any fix or recognition of a problem from HTC any time soon. My first taste of an HTC phone and I'm already regretting it. On Tue, Nov 3, 2009 at 1:58 PM, gdonald gdon...@gmail.com wrote: On Oct 29, 12:58 pm, Dianne Hackborn hack...@android.com wrote: If this is only happening on Hero, it needs to be reported to HTC, not as a generic platform bug. I reported the issue to HTC and they said they couldn't reproduce it, didn't ask me a firmware version or anything. See their response below. So Diane is saying this is not a generic Android platform bug because it's only on HTC Heros, and then HTC is denying the bug exists even though many people in this very thread say they are experiencing it and can reproduce it. This really pisses me off. Whose bug is this? How is it ever going to get fixed? I guess I'm going back to Apple/iPhone development. If this is how open Android development works, I'm out. Dear Greg Donald, The HTC Customer Service Representative that has been handling your message would like to know if your question has been successfully answered. You can reply to or close your question by visiting: http://ContactUs.htc.com/wFrmMailLogin.aspx Ticket Number : [ 09USCW44ENA001067 ] If you do not respond to or close your question within 15 days, it will be closed automatically. Sincerely, HTC We are unable to receive replies to this email account. Please visit us atwww.htc.comif you have any questions or need further assistance. New Response From [ Alvin (NA Team) ] Greg, Thank you for taking the time to contact HTC America Technical Support via E-Mail with your inquiry about a reported bug on code.google.com. My name is A.J. and I will be happy to assist you today. First, let me apologize for the extreme delay in response to your original inquiry. HTC has recently released a plethora of new devices in several markets as well as software updates for several of our current models. The response to these devices and OS updates has been overwhelming but we are working diligently to provide the best support possible for our customers. Thank you for your patience. I have tested this on 2 of our Sprint HTC Heroes and one European model. I was unable to replicate the issue on any of the device. HTC does not offer any technical assistance for the Android Market or applications downloaded from the market. I suggest you contact the individual vendors for support or Google. I apologize for any inconvenience this may cause you. Greg, if you have any future questions about your device please feel free to visitwww.htc.comand send us another e-mail. You may also enjoywww.htcwiki.com, our customer-based forum, which has a plethora of information on HTC devices. I would also like to invite you to participate in a customer satisfaction survey located at http://survey.htc.com/worldwide/. I hope you have a great day! HTC America Technical Support A.J. Customer Information Name Greg Donald Telephone 615-838-7503 Email Address gdon...@gmail.com Country United States Inquiry Information Inquiry Type Technical Support Inquiry Description Please see the bug report here: http://code.google.com/p/android/issues/detail?id=4419 Issue Date Time 2009/11/04 02:38 -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.comandroid-developers%2bunsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
Re: [android-developers] Re: App name/icon problems on Hero after reboot
I got a similar brush off response from HTC just now. Also claiming to not be able to replicate the problem. I forwarded them links to 3 different forums that I have been following where several people have been able to replicate the problem. I don't expect any fix or recognition of a problem from HTC any time soon. My first taste of an HTC phone and I'm already regretting it. On Tue, Nov 3, 2009 at 1:58 PM, gdonald gdon...@gmail.com wrote: On Oct 29, 12:58 pm, Dianne Hackborn hack...@android.com wrote: If this is only happening on Hero, it needs to be reported to HTC, not as a generic platform bug. I reported the issue to HTC and they said they couldn't reproduce it, didn't ask me a firmware version or anything. See their response below. So Diane is saying this is not a generic Android platform bug because it's only on HTC Heros, and then HTC is denying the bug exists even though many people in this very thread say they are experiencing it and can reproduce it. This really pisses me off. Whose bug is this? How is it ever going to get fixed? I guess I'm going back to Apple/iPhone development. If this is how open Android development works, I'm out. Dear Greg Donald, The HTC Customer Service Representative that has been handling your message would like to know if your question has been successfully answered. You can reply to or close your question by visiting: http://ContactUs.htc.com/wFrmMailLogin.aspx Ticket Number : [ 09USCW44ENA001067 ] If you do not respond to or close your question within 15 days, it will be closed automatically. Sincerely, HTC We are unable to receive replies to this email account. Please visit us at www.htc.com if you have any questions or need further assistance. New Response From [ Alvin (NA Team) ] Greg, Thank you for taking the time to contact HTC America Technical Support via E-Mail with your inquiry about a reported bug on code.google.com. My name is A.J. and I will be happy to assist you today. First, let me apologize for the extreme delay in response to your original inquiry. HTC has recently released a plethora of new devices in several markets as well as software updates for several of our current models. The response to these devices and OS updates has been overwhelming but we are working diligently to provide the best support possible for our customers. Thank you for your patience. I have tested this on 2 of our Sprint HTC Heroes and one European model. I was unable to replicate the issue on any of the device. HTC does not offer any technical assistance for the Android Market or applications downloaded from the market. I suggest you contact the individual vendors for support or Google. I apologize for any inconvenience this may cause you. Greg, if you have any future questions about your device please feel free to visit www.htc.com and send us another e-mail. You may also enjoy www.htcwiki.com, our customer-based forum, which has a plethora of information on HTC devices. I would also like to invite you to participate in a customer satisfaction survey located at http://survey.htc.com/worldwide/. I hope you have a great day! HTC America Technical Support A.J. Customer Information NameGreg Donald Telephone 615-838-7503 Email Address gdon...@gmail.com Country United States Inquiry Information Inquiry TypeTechnical Support Inquiry Description Please see the bug report here: http://code.google.com/p/android/issues/detail?id=4419 Issue Date Time 2009/11/04 02:38 -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.comandroid-developers%2bunsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: App name/icon problems on Hero after reboot
For what it's worth, I stopped using the Sense UI in favor of the default home, but did not wipe everything first. Upon entering the default home for the first time, all my apps had the right names/ icons. After resetting though, they were displaying in their mangled state in the default home. Does that tell you guys anything? If the apps are displaying incorrectly in the default home, does that mean that HTC has changed the packages themselves, or is it just an issue with how they are displayed? I have the same build number that Justin mentioned above. On Oct 30, 3:52 pm, Justin Giles jtgi...@gmail.com wrote: From a user standpoint, I ran across this thread on the Hero phandroids.comforum: http://androidforums.com/sprint-htc-hero/12549-handcent-shortcut-icon... Basically you wipe the phone sd card, reinitialize the phone, then IMMEDIATELY turn off HTC Sense UI in favor of the standard Android UI. The user that gave these instructions seems to not have any problems after they do this. Just a FYI and further evidence that HTC has some issues they may or may not be ignoring. On Fri, Oct 30, 2009 at 10:14 AM, Greg Donald gdon...@gmail.com wrote: On Fri, Oct 30, 2009 at 9:41 AM, Justin Giles jtgi...@gmail.com wrote: I'm not entirely sure the raw string vs resource string is the full issue here though. It might be part of the problem, but not the whole explanation. As Greg mentioned earlier, he never had his app name set as a raw string and he is experiencing the problem. On one of my applications I'm developing, I'm experiencing it as well with the app name always having been a resource. It's sounding more and more like HTC having done something funky with the package management. Especially since Dianne has been saying that stock Android doesn't have this problem. And all of my inquiries to HTC Sprint have resulted in nothing. I'm considering returning the phone, I still have a few days before my 30 day return option has past. I mean, who really knows when this might be fixed? What other options are there at this point? -- Greg Donald http://destiney.com/ -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: App name/icon problems on Hero after reboot
I'm seeing this frequently on my HERO HTC, but not my G1 Google Dev phone. Almost every power off, I lose the Desktop Icon on the App I'm developing, just on the Hero. Rich On Oct 30, 10:36 pm, James W jpbwebs...@gmail.com wrote: For what its worth, I cannot reproduce this on a non-Sprint Hero. I have had mine for a couple of months now, a European version, and has been out in Asia for a while with no reported similar errors. I am a close follower of the XDA Developers board, and it has not been seen there either. Perhaps it is now coming to light as more people are getting the Sprint version? I have never seen this issue on my own app, but never used raw strings for the name. I installed the Coin Toss app, tried it, put a shortcut on the home screen, rebooted, and it was fine. I will be happy to try any other apps to see if this is still the case, but as I live in Hong Kong, I cannot try paid for apps, as it is not supported. My Hero is stock European, running Android 1.5, build 2.73.405.5 146733 CL#61267 release-keys Software version: 1.0.0.A6288 Kernel: 2.6.27-8dd6deee htc-ker...@and18-2) Hope this helps! On Oct 31, 3:52 am, Justin Giles jtgi...@gmail.com wrote: From a user standpoint, I ran across this thread on the Hero phandroids.comforum: http://androidforums.com/sprint-htc-hero/12549-handcent-shortcut-icon... Basically you wipe the phone sd card, reinitialize the phone, then IMMEDIATELY turn off HTC Sense UI in favor of the standard Android UI. The user that gave these instructions seems to not have any problems after they do this. Just a FYI and further evidence that HTC has some issues they may or may not be ignoring. On Fri, Oct 30, 2009 at 10:14 AM, Greg Donald gdon...@gmail.com wrote: On Fri, Oct 30, 2009 at 9:41 AM, Justin Giles jtgi...@gmail.com wrote: I'm not entirely sure the raw string vs resource string is the full issue here though. It might be part of the problem, but not the whole explanation. As Greg mentioned earlier, he never had his app name set as a raw string and he is experiencing the problem. On one of my applications I'm developing, I'm experiencing it as well with the app name always having been a resource. It's sounding more and more like HTC having done something funky with the package management. Especially since Dianne has been saying that stock Android doesn't have this problem. And all of my inquiries to HTC Sprint have resulted in nothing. I'm considering returning the phone, I still have a few days before my 30 day return option has past. I mean, who really knows when this might be fixed? What other options are there at this point? -- Greg Donald http://destiney.com/-Hide quoted text - - Show quoted text - -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: App name/icon problems on Hero after reboot
I have an HTC Hero, have used many of the above apps and have never seen these problems... On Nov 1, 11:47 pm, rooster 808 rich.al...@gmail.com wrote: I'm seeing this frequently on my HERO HTC, but not my G1 Google Dev phone. Almost every power off, I lose the Desktop Icon on the App I'm developing, just on the Hero. Rich On Oct 30, 10:36 pm, James W jpbwebs...@gmail.com wrote: For what its worth, I cannot reproduce this on a non-Sprint Hero. I have had mine for a couple of months now, a European version, and has been out in Asia for a while with no reported similar errors. I am a close follower of the XDA Developers board, and it has not been seen there either. Perhaps it is now coming to light as more people are getting the Sprint version? I have never seen this issue on my own app, but never used raw strings for the name. I installed the Coin Toss app, tried it, put a shortcut on the home screen, rebooted, and it was fine. I will be happy to try any other apps to see if this is still the case, but as I live in Hong Kong, I cannot try paid for apps, as it is not supported. My Hero is stock European, running Android 1.5, build 2.73.405.5 146733 CL#61267 release-keys Software version: 1.0.0.A6288 Kernel: 2.6.27-8dd6deee htc-ker...@and18-2) Hope this helps! On Oct 31, 3:52 am, Justin Giles jtgi...@gmail.com wrote: From a user standpoint, I ran across this thread on the Hero phandroids.comforum: http://androidforums.com/sprint-htc-hero/12549-handcent-shortcut-icon... Basically you wipe the phone sd card, reinitialize the phone, then IMMEDIATELY turn off HTC Sense UI in favor of the standard Android UI. The user that gave these instructions seems to not have any problems after they do this. Just a FYI and further evidence that HTC has some issues they may or may not be ignoring. On Fri, Oct 30, 2009 at 10:14 AM, Greg Donald gdon...@gmail.com wrote: On Fri, Oct 30, 2009 at 9:41 AM, Justin Giles jtgi...@gmail.com wrote: I'm not entirely sure the raw string vs resource string is the full issue here though. It might be part of the problem, but not the whole explanation. As Greg mentioned earlier, he never had his app name set as a raw string and he is experiencing the problem. On one of my applications I'm developing, I'm experiencing it as well with the app name always having been a resource. It's sounding more and more like HTC having done something funky with the package management. Especially since Dianne has been saying that stock Android doesn't have this problem. And all of my inquiries to HTC Sprint have resulted in nothing. I'm considering returning the phone, I still have a few days before my 30 day return option has past. I mean, who really knows when this might be fixed? What other options are there at this point? -- Greg Donald http://destiney.com/-Hidequoted text - - Show quoted text - -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
Re: [android-developers] Re: App name/icon problems on Hero after reboot
On Sun, Nov 1, 2009 at 7:14 PM, mscwd01 mscw...@gmail.com wrote: I have an HTC Hero, have used many of the above apps and have never seen these problems... What firmware version do you have? -- Greg Donald http://destiney.com/ -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: App name/icon problems on Hero after reboot
For what its worth, I cannot reproduce this on a non-Sprint Hero. I have had mine for a couple of months now, a European version, and has been out in Asia for a while with no reported similar errors. I am a close follower of the XDA Developers board, and it has not been seen there either. Perhaps it is now coming to light as more people are getting the Sprint version? I have never seen this issue on my own app, but never used raw strings for the name. I installed the Coin Toss app, tried it, put a shortcut on the home screen, rebooted, and it was fine. I will be happy to try any other apps to see if this is still the case, but as I live in Hong Kong, I cannot try paid for apps, as it is not supported. My Hero is stock European, running Android 1.5, build 2.73.405.5 146733 CL#61267 release-keys Software version: 1.0.0.A6288 Kernel: 2.6.27-8dd6deee htc-ker...@and18-2) Hope this helps! On Oct 31, 3:52 am, Justin Giles jtgi...@gmail.com wrote: From a user standpoint, I ran across this thread on the Hero phandroids.comforum: http://androidforums.com/sprint-htc-hero/12549-handcent-shortcut-icon... Basically you wipe the phone sd card, reinitialize the phone, then IMMEDIATELY turn off HTC Sense UI in favor of the standard Android UI. The user that gave these instructions seems to not have any problems after they do this. Just a FYI and further evidence that HTC has some issues they may or may not be ignoring. On Fri, Oct 30, 2009 at 10:14 AM, Greg Donald gdon...@gmail.com wrote: On Fri, Oct 30, 2009 at 9:41 AM, Justin Giles jtgi...@gmail.com wrote: I'm not entirely sure the raw string vs resource string is the full issue here though. It might be part of the problem, but not the whole explanation. As Greg mentioned earlier, he never had his app name set as a raw string and he is experiencing the problem. On one of my applications I'm developing, I'm experiencing it as well with the app name always having been a resource. It's sounding more and more like HTC having done something funky with the package management. Especially since Dianne has been saying that stock Android doesn't have this problem. And all of my inquiries to HTC Sprint have resulted in nothing. I'm considering returning the phone, I still have a few days before my 30 day return option has past. I mean, who really knows when this might be fixed? What other options are there at this point? -- Greg Donald http://destiney.com/- Hide quoted text - - Show quoted text - -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: App name/icon problems on Hero after reboot
The standard platform doesn't do this. If this is only happening on the Hero, one possibility is HTC introduced some kind of caching that is broken. On Thu, Oct 29, 2009 at 9:40 PM, Robert Green rbgrn@gmail.com wrote: Ok so maybe not cache but the thing that bothers me is that once broken, it's unfixable. That says persistence to me. My update doesn't fix it phones that had the bad one installed ever (though it was never bad, just bugs on hero), but people who have never installed before don't have any problems with the updated version of my app. Wouldn't you say it's possible that HTC persisted something for their version? The other thing that bothers me is that a few apps have been fixed but the devs haven't posted any info about their workarounds. On Oct 29, 9:25 pm, Dianne Hackborn hack...@android.com wrote: There is -no- cached data for applications, at least in the standard platform. We rescan and collect all of this data at each boot. On Thu, Oct 29, 2009 at 6:58 PM, Robert Green rbgrn@gmail.com wrote: Justin, Did the app name say Light Racer or net.rbgrn.lightracer after the reboot? That was the problem with it. I had a version out that used a raw string as the app label in the manifest. This updated one uses @string/app_name. If you confirm that it's the correct name and not the package name, then that's certainly one of the bugs right there. People that have installed it when it had the raw string app label never seem to get it fixed. Even updating to the one you claim works doesn't work for them. It's like once it's broken on the device, the cached data never goes away. That makes we wonder if there is a way to clear data on one of the system apps that will reset that cache... On Oct 29, 7:25 pm, Justin Giles jtgi...@gmail.com wrote: I just downloaded it, played a round, rebooted and everything seems fine with it. Icon looks good and the game loads. Swhat's amiss with the rest of us? Sheer dumb luck? Poorly coded apps? Justin On Thu, Oct 29, 2009 at 6:16 PM, Robert Green rbgrn@gmail.com wrote: Justin, would you be willing to install Light Racer, reboot and check for me? That will show if I've figured out part of the problem or not. Thanks! On Oct 29, 3:14 pm, Justin Giles jtgi...@gmail.com wrote: I installed pandahome (assuming that's what you meant by installing a different home app) and I get the same results. Messed up launcher icons after reboot. Justin On Thu, Oct 29, 2009 at 2:13 PM, Greg Donald gdon...@gmail.com wrote: On Thu, Oct 29, 2009 at 1:58 PM, Dianne Hackborn hack...@android.com wrote: If this is only happening on Hero, it needs to be reported to HTC, not as a generic platform bug. Do you know where the HTC bug reporting site is? All I can find is a simple support form that doesn't even confirm I posted anything. Has anyone tried installing an alternate home app and seeing if it still happens there? I wonder if this is something in their custom home app. I'd be happy to try if I can. What would you suggest I try? (I wasn't previously aware I could install a new home app.) -- Greg Donald http://destiney.com/ -- Dianne Hackborn Android framework engineer hack...@android.com Note: please don't send private questions to me, as I don't have time to provide private support, and so won't reply to such e-mails. All such questions should be posted on public forums, where I and others can see and answer them. -- Dianne Hackborn Android framework engineer hack...@android.com Note: please don't send private questions to me, as I don't have time to provide private support, and so won't reply to such e-mails. All such questions should be posted on public forums, where I and others can see and answer them. --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~--~~~~--~~--~--~---
[android-developers] Re: App name/icon problems on Hero after reboot
If this is a HTC problem, then who has enough arm twisting power to get them to take notice? Me along with some of my friends have contacted them about this and we have received no response. On Fri, Oct 30, 2009 at 1:10 AM, Dianne Hackborn hack...@android.comwrote: The standard platform doesn't do this. If this is only happening on the Hero, one possibility is HTC introduced some kind of caching that is broken. On Thu, Oct 29, 2009 at 9:40 PM, Robert Green rbgrn@gmail.com wrote: Ok so maybe not cache but the thing that bothers me is that once broken, it's unfixable. That says persistence to me. My update doesn't fix it phones that had the bad one installed ever (though it was never bad, just bugs on hero), but people who have never installed before don't have any problems with the updated version of my app. Wouldn't you say it's possible that HTC persisted something for their version? The other thing that bothers me is that a few apps have been fixed but the devs haven't posted any info about their workarounds. On Oct 29, 9:25 pm, Dianne Hackborn hack...@android.com wrote: There is -no- cached data for applications, at least in the standard platform. We rescan and collect all of this data at each boot. On Thu, Oct 29, 2009 at 6:58 PM, Robert Green rbgrn@gmail.com wrote: Justin, Did the app name say Light Racer or net.rbgrn.lightracer after the reboot? That was the problem with it. I had a version out that used a raw string as the app label in the manifest. This updated one uses @string/app_name. If you confirm that it's the correct name and not the package name, then that's certainly one of the bugs right there. People that have installed it when it had the raw string app label never seem to get it fixed. Even updating to the one you claim works doesn't work for them. It's like once it's broken on the device, the cached data never goes away. That makes we wonder if there is a way to clear data on one of the system apps that will reset that cache... On Oct 29, 7:25 pm, Justin Giles jtgi...@gmail.com wrote: I just downloaded it, played a round, rebooted and everything seems fine with it. Icon looks good and the game loads. Swhat's amiss with the rest of us? Sheer dumb luck? Poorly coded apps? Justin On Thu, Oct 29, 2009 at 6:16 PM, Robert Green rbgrn@gmail.com wrote: Justin, would you be willing to install Light Racer, reboot and check for me? That will show if I've figured out part of the problem or not. Thanks! On Oct 29, 3:14 pm, Justin Giles jtgi...@gmail.com wrote: I installed pandahome (assuming that's what you meant by installing a different home app) and I get the same results. Messed up launcher icons after reboot. Justin On Thu, Oct 29, 2009 at 2:13 PM, Greg Donald gdon...@gmail.com wrote: On Thu, Oct 29, 2009 at 1:58 PM, Dianne Hackborn hack...@android.com wrote: If this is only happening on Hero, it needs to be reported to HTC, not as a generic platform bug. Do you know where the HTC bug reporting site is? All I can find is a simple support form that doesn't even confirm I posted anything. Has anyone tried installing an alternate home app and seeing if it still happens there? I wonder if this is something in their custom home app. I'd be happy to try if I can. What would you suggest I try? (I wasn't previously aware I could install a new home app.) -- Greg Donald http://destiney.com/ -- Dianne Hackborn Android framework engineer hack...@android.com Note: please don't send private questions to me, as I don't have time to provide private support, and so won't reply to such e-mails. All such questions should be posted on public forums, where I and others can see and answer them. -- Dianne Hackborn Android framework engineer hack...@android.com Note: please don't send private questions to me, as I don't have time to provide private support, and so won't reply to such e-mails. All such questions should be posted on public forums, where I and others can see and answer them. --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~--~~~~--~~--~--~---
[android-developers] Re: App name/icon problems on Hero after reboot
Installed, played 1 round, rebooted, icon text looked fine. Game started with no problems. Justin On Thu, Oct 29, 2009 at 11:35 PM, Robert Green rbgrn@gmail.com wrote: Ah ha! Ok, that at least shows something. Before I changed the raw string to @string/app_name, it was causing the game to display as the package name instead of the label after a reboot. Now, if you've never installed it before, it works fine, but for those have already installed it, it keeps breaking even after installing the update. I know it's speculation but it feels like a caching issue directly or indirectly to me. Regardless of what's causing it, I'm glad that new installs are working with the updates I've made. Now to figure out how to fix it when someone's installed and has the bug already... Justin - I don't want you to have to spend any money but Light Racer 3D is showing up normally at install but then after reboot, the icon turns to a random drawable resource in the package and the label changes to com.batterypoweredgames.lightracer3d. I've also applied the app label update to this one as well. I don't suppose you'd be willing to test it? You could always refund it when you're done. That would totally confirm it for me. Also, Justin, what firmware version do you have specifically? I want to compare with the versions I've seen it break on before. Thanks! On Oct 29, 9:28 pm, Justin Giles jtgi...@gmail.com wrote: It says Light Racer. Cacheit's good if it's in your wallet...not so good when it causes bugs. On Thu, Oct 29, 2009 at 8:58 PM, Robert Green rbgrn@gmail.com wrote: Justin, Did the app name say Light Racer or net.rbgrn.lightracer after the reboot? That was the problem with it. I had a version out that used a raw string as the app label in the manifest. This updated one uses @string/app_name. If you confirm that it's the correct name and not the package name, then that's certainly one of the bugs right there. People that have installed it when it had the raw string app label never seem to get it fixed. Even updating to the one you claim works doesn't work for them. It's like once it's broken on the device, the cached data never goes away. That makes we wonder if there is a way to clear data on one of the system apps that will reset that cache... On Oct 29, 7:25 pm, Justin Giles jtgi...@gmail.com wrote: I just downloaded it, played a round, rebooted and everything seems fine with it. Icon looks good and the game loads. Swhat's amiss with the rest of us? Sheer dumb luck? Poorly coded apps? Justin On Thu, Oct 29, 2009 at 6:16 PM, Robert Green rbgrn@gmail.com wrote: Justin, would you be willing to install Light Racer, reboot and check for me? That will show if I've figured out part of the problem or not. Thanks! On Oct 29, 3:14 pm, Justin Giles jtgi...@gmail.com wrote: I installed pandahome (assuming that's what you meant by installing a different home app) and I get the same results. Messed up launcher icons after reboot. Justin On Thu, Oct 29, 2009 at 2:13 PM, Greg Donald gdon...@gmail.com wrote: On Thu, Oct 29, 2009 at 1:58 PM, Dianne Hackborn hack...@android.com wrote: If this is only happening on Hero, it needs to be reported to HTC, not as a generic platform bug. Do you know where the HTC bug reporting site is? All I can find is a simple support form that doesn't even confirm I posted anything. Has anyone tried installing an alternate home app and seeing if it still happens there? I wonder if this is something in their custom home app. I'd be happy to try if I can. What would you suggest I try? (I wasn't previously aware I could install a new home app.) -- Greg Donald http://destiney.com/ --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~--~~~~--~~--~--~---
[android-developers] Re: App name/icon problems on Hero after reboot
Oh, forgot to include my firmware build number: 1.29.651.1 CL69164 release-keys On Fri, Oct 30, 2009 at 7:20 AM, Justin Giles jtgi...@gmail.com wrote: Installed, played 1 round, rebooted, icon text looked fine. Game started with no problems. Justin On Thu, Oct 29, 2009 at 11:35 PM, Robert Green rbgrn@gmail.comwrote: Ah ha! Ok, that at least shows something. Before I changed the raw string to @string/app_name, it was causing the game to display as the package name instead of the label after a reboot. Now, if you've never installed it before, it works fine, but for those have already installed it, it keeps breaking even after installing the update. I know it's speculation but it feels like a caching issue directly or indirectly to me. Regardless of what's causing it, I'm glad that new installs are working with the updates I've made. Now to figure out how to fix it when someone's installed and has the bug already... Justin - I don't want you to have to spend any money but Light Racer 3D is showing up normally at install but then after reboot, the icon turns to a random drawable resource in the package and the label changes to com.batterypoweredgames.lightracer3d. I've also applied the app label update to this one as well. I don't suppose you'd be willing to test it? You could always refund it when you're done. That would totally confirm it for me. Also, Justin, what firmware version do you have specifically? I want to compare with the versions I've seen it break on before. Thanks! On Oct 29, 9:28 pm, Justin Giles jtgi...@gmail.com wrote: It says Light Racer. Cacheit's good if it's in your wallet...not so good when it causes bugs. On Thu, Oct 29, 2009 at 8:58 PM, Robert Green rbgrn@gmail.com wrote: Justin, Did the app name say Light Racer or net.rbgrn.lightracer after the reboot? That was the problem with it. I had a version out that used a raw string as the app label in the manifest. This updated one uses @string/app_name. If you confirm that it's the correct name and not the package name, then that's certainly one of the bugs right there. People that have installed it when it had the raw string app label never seem to get it fixed. Even updating to the one you claim works doesn't work for them. It's like once it's broken on the device, the cached data never goes away. That makes we wonder if there is a way to clear data on one of the system apps that will reset that cache... On Oct 29, 7:25 pm, Justin Giles jtgi...@gmail.com wrote: I just downloaded it, played a round, rebooted and everything seems fine with it. Icon looks good and the game loads. Swhat's amiss with the rest of us? Sheer dumb luck? Poorly coded apps? Justin On Thu, Oct 29, 2009 at 6:16 PM, Robert Green rbgrn@gmail.com wrote: Justin, would you be willing to install Light Racer, reboot and check for me? That will show if I've figured out part of the problem or not. Thanks! On Oct 29, 3:14 pm, Justin Giles jtgi...@gmail.com wrote: I installed pandahome (assuming that's what you meant by installing a different home app) and I get the same results. Messed up launcher icons after reboot. Justin On Thu, Oct 29, 2009 at 2:13 PM, Greg Donald gdon...@gmail.com wrote: On Thu, Oct 29, 2009 at 1:58 PM, Dianne Hackborn hack...@android.com wrote: If this is only happening on Hero, it needs to be reported to HTC, not as a generic platform bug. Do you know where the HTC bug reporting site is? All I can find is a simple support form that doesn't even confirm I posted anything. Has anyone tried installing an alternate home app and seeing if it still happens there? I wonder if this is something in their custom home app. I'd be happy to try if I can. What would you suggest I try? (I wasn't previously aware I could install a new home app.) -- Greg Donald http://destiney.com/ --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~--~~~~--~~--~--~---
[android-developers] Re: App name/icon problems on Hero after reboot
Justin, Thank you SO MUCH for testing this! I can now say with certainty that I have fixed the problem going forward and have identified at least one thing that triggers this problem. Hero doesn't like raw string app labels. It was probably developed with the assumption that app labels are resource strings, though the reference docs say that as a convenience while you are developing it can be set as a raw string. Perhaps they didn't test with anything set like that. Erik, Thanks for providing a list of apps that are experiencing the bug. A friend of mine told me that handcent sms was broken but is now fixed on his Hero. I wonder if it's just luck of the draw with this problem? I was hoping there was a deterministic way to make it work. On Oct 30, 8:08 am, Justin Giles jtgi...@gmail.com wrote: Oh, forgot to include my firmware build number: 1.29.651.1 CL69164 release-keys On Fri, Oct 30, 2009 at 7:20 AM, Justin Giles jtgi...@gmail.com wrote: Installed, played 1 round, rebooted, icon text looked fine. Game started with no problems. Justin On Thu, Oct 29, 2009 at 11:35 PM, Robert Green rbgrn@gmail.comwrote: Ah ha! Ok, that at least shows something. Before I changed the raw string to @string/app_name, it was causing the game to display as the package name instead of the label after a reboot. Now, if you've never installed it before, it works fine, but for those have already installed it, it keeps breaking even after installing the update. I know it's speculation but it feels like a caching issue directly or indirectly to me. Regardless of what's causing it, I'm glad that new installs are working with the updates I've made. Now to figure out how to fix it when someone's installed and has the bug already... Justin - I don't want you to have to spend any money but Light Racer 3D is showing up normally at install but then after reboot, the icon turns to a random drawable resource in the package and the label changes to com.batterypoweredgames.lightracer3d. I've also applied the app label update to this one as well. I don't suppose you'd be willing to test it? You could always refund it when you're done. That would totally confirm it for me. Also, Justin, what firmware version do you have specifically? I want to compare with the versions I've seen it break on before. Thanks! On Oct 29, 9:28 pm, Justin Giles jtgi...@gmail.com wrote: It says Light Racer. Cacheit's good if it's in your wallet...not so good when it causes bugs. On Thu, Oct 29, 2009 at 8:58 PM, Robert Green rbgrn@gmail.com wrote: Justin, Did the app name say Light Racer or net.rbgrn.lightracer after the reboot? That was the problem with it. I had a version out that used a raw string as the app label in the manifest. This updated one uses @string/app_name. If you confirm that it's the correct name and not the package name, then that's certainly one of the bugs right there. People that have installed it when it had the raw string app label never seem to get it fixed. Even updating to the one you claim works doesn't work for them. It's like once it's broken on the device, the cached data never goes away. That makes we wonder if there is a way to clear data on one of the system apps that will reset that cache... On Oct 29, 7:25 pm, Justin Giles jtgi...@gmail.com wrote: I just downloaded it, played a round, rebooted and everything seems fine with it. Icon looks good and the game loads. Swhat's amiss with the rest of us? Sheer dumb luck? Poorly coded apps? Justin On Thu, Oct 29, 2009 at 6:16 PM, Robert Green rbgrn@gmail.com wrote: Justin, would you be willing to install Light Racer, reboot and check for me? That will show if I've figured out part of the problem or not. Thanks! On Oct 29, 3:14 pm, Justin Giles jtgi...@gmail.com wrote: I installed pandahome (assuming that's what you meant by installing a different home app) and I get the same results. Messed up launcher icons after reboot. Justin On Thu, Oct 29, 2009 at 2:13 PM, Greg Donald gdon...@gmail.com wrote: On Thu, Oct 29, 2009 at 1:58 PM, Dianne Hackborn hack...@android.com wrote: If this is only happening on Hero, it needs to be reported to HTC, not as a generic platform bug. Do you know where the HTC bug reporting site is? All I can find is a simple support form that doesn't even confirm I posted anything. Has anyone tried installing an alternate home app and seeing if it still happens there? I wonder if this is something in their custom home app. I'd be happy to try if I can. What would you suggest I try? (I wasn't previously aware I could
[android-developers] Re: App name/icon problems on Hero after reboot
I'm not entirely sure the raw string vs resource string is the full issue here though. It might be part of the problem, but not the whole explanation. As Greg mentioned earlier, he never had his app name set as a raw string and he is experiencing the problem. On one of my applications I'm developing, I'm experiencing it as well with the app name always having been a resource. It's sounding more and more like HTC having done something funky with the package management. Especially since Dianne has been saying that stock Android doesn't have this problem. And all of my inquiries to HTC Sprint have resulted in nothing. Justin On Fri, Oct 30, 2009 at 9:34 AM, Robert Green rbgrn@gmail.com wrote: Justin, Thank you SO MUCH for testing this! I can now say with certainty that I have fixed the problem going forward and have identified at least one thing that triggers this problem. Hero doesn't like raw string app labels. It was probably developed with the assumption that app labels are resource strings, though the reference docs say that as a convenience while you are developing it can be set as a raw string. Perhaps they didn't test with anything set like that. Erik, Thanks for providing a list of apps that are experiencing the bug. A friend of mine told me that handcent sms was broken but is now fixed on his Hero. I wonder if it's just luck of the draw with this problem? I was hoping there was a deterministic way to make it work. On Oct 30, 8:08 am, Justin Giles jtgi...@gmail.com wrote: Oh, forgot to include my firmware build number: 1.29.651.1 CL69164 release-keys On Fri, Oct 30, 2009 at 7:20 AM, Justin Giles jtgi...@gmail.com wrote: Installed, played 1 round, rebooted, icon text looked fine. Game started with no problems. Justin On Thu, Oct 29, 2009 at 11:35 PM, Robert Green rbgrn@gmail.com wrote: Ah ha! Ok, that at least shows something. Before I changed the raw string to @string/app_name, it was causing the game to display as the package name instead of the label after a reboot. Now, if you've never installed it before, it works fine, but for those have already installed it, it keeps breaking even after installing the update. I know it's speculation but it feels like a caching issue directly or indirectly to me. Regardless of what's causing it, I'm glad that new installs are working with the updates I've made. Now to figure out how to fix it when someone's installed and has the bug already... Justin - I don't want you to have to spend any money but Light Racer 3D is showing up normally at install but then after reboot, the icon turns to a random drawable resource in the package and the label changes to com.batterypoweredgames.lightracer3d. I've also applied the app label update to this one as well. I don't suppose you'd be willing to test it? You could always refund it when you're done. That would totally confirm it for me. Also, Justin, what firmware version do you have specifically? I want to compare with the versions I've seen it break on before. Thanks! On Oct 29, 9:28 pm, Justin Giles jtgi...@gmail.com wrote: It says Light Racer. Cacheit's good if it's in your wallet...not so good when it causes bugs. On Thu, Oct 29, 2009 at 8:58 PM, Robert Green rbgrn@gmail.com wrote: Justin, Did the app name say Light Racer or net.rbgrn.lightracer after the reboot? That was the problem with it. I had a version out that used a raw string as the app label in the manifest. This updated one uses @string/app_name. If you confirm that it's the correct name and not the package name, then that's certainly one of the bugs right there. People that have installed it when it had the raw string app label never seem to get it fixed. Even updating to the one you claim works doesn't work for them. It's like once it's broken on the device, the cached data never goes away. That makes we wonder if there is a way to clear data on one of the system apps that will reset that cache... On Oct 29, 7:25 pm, Justin Giles jtgi...@gmail.com wrote: I just downloaded it, played a round, rebooted and everything seems fine with it. Icon looks good and the game loads. Swhat's amiss with the rest of us? Sheer dumb luck? Poorly coded apps? Justin On Thu, Oct 29, 2009 at 6:16 PM, Robert Green rbgrn@gmail.com wrote: Justin, would you be willing to install Light Racer, reboot and check for me? That will show if I've figured out part of the problem or not. Thanks! On Oct 29, 3:14 pm, Justin Giles jtgi...@gmail.com wrote: I installed pandahome (assuming that's what you meant by installing a different home app) and I get the same results. Messed up launcher
[android-developers] Re: App name/icon problems on Hero after reboot
On Fri, Oct 30, 2009 at 9:41 AM, Justin Giles jtgi...@gmail.com wrote: I'm not entirely sure the raw string vs resource string is the full issue here though. It might be part of the problem, but not the whole explanation. As Greg mentioned earlier, he never had his app name set as a raw string and he is experiencing the problem. On one of my applications I'm developing, I'm experiencing it as well with the app name always having been a resource. It's sounding more and more like HTC having done something funky with the package management. Especially since Dianne has been saying that stock Android doesn't have this problem. And all of my inquiries to HTC Sprint have resulted in nothing. I'm considering returning the phone, I still have a few days before my 30 day return option has past. I mean, who really knows when this might be fixed? What other options are there at this point? -- Greg Donald http://destiney.com/ --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~--~~~~--~~--~--~---
[android-developers] Re: App name/icon problems on Hero after reboot
Isn't this easy enough to create a reproducible test? Install a small test app with a raw string label. Then change it to a resource label and reinstall. The problem is provable or the cause is not that clear cut... On Oct 30, 8:14 am, Greg Donald gdon...@gmail.com wrote: On Fri, Oct 30, 2009 at 9:41 AM, Justin Giles jtgi...@gmail.com wrote: I'm not entirely sure the raw string vs resource string is the full issue here though. It might be part of the problem, but not the whole explanation. As Greg mentioned earlier, he never had his app name set as a raw string and he is experiencing the problem. On one of my applications I'm developing, I'm experiencing it as well with the app name always having been a resource. It's sounding more and more like HTC having done something funky with the package management. Especially since Dianne has been saying that stock Android doesn't have this problem. And all of my inquiries to HTC Sprint have resulted in nothing. I'm considering returning the phone, I still have a few days before my 30 day return option has past. I mean, who really knows when this might be fixed? What other options are there at this point? -- Greg Donaldhttp://destiney.com/ --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~--~~~~--~~--~--~---
[android-developers] Re: App name/icon problems on Hero after reboot
From a user standpoint, I ran across this thread on the Hero phandroids.comforum: http://androidforums.com/sprint-htc-hero/12549-handcent-shortcut-icon-missing.html#post77129 Basically you wipe the phone sd card, reinitialize the phone, then IMMEDIATELY turn off HTC Sense UI in favor of the standard Android UI. The user that gave these instructions seems to not have any problems after they do this. Just a FYI and further evidence that HTC has some issues they may or may not be ignoring. On Fri, Oct 30, 2009 at 10:14 AM, Greg Donald gdon...@gmail.com wrote: On Fri, Oct 30, 2009 at 9:41 AM, Justin Giles jtgi...@gmail.com wrote: I'm not entirely sure the raw string vs resource string is the full issue here though. It might be part of the problem, but not the whole explanation. As Greg mentioned earlier, he never had his app name set as a raw string and he is experiencing the problem. On one of my applications I'm developing, I'm experiencing it as well with the app name always having been a resource. It's sounding more and more like HTC having done something funky with the package management. Especially since Dianne has been saying that stock Android doesn't have this problem. And all of my inquiries to HTC Sprint have resulted in nothing. I'm considering returning the phone, I still have a few days before my 30 day return option has past. I mean, who really knows when this might be fixed? What other options are there at this point? -- Greg Donald http://destiney.com/ --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~--~~~~--~~--~--~---
[android-developers] Re: App name/icon problems on Hero after reboot
My application started having this problem after I updated the launcher activity with a different root package. Here's the sequence: 1) Install application on the phone with [com.package] as the path to my launcher activity. 2) Changed the path to be [com.package2] and updated the AndroidManifest.xml 3) Now some Hero phones are encountering the the bug you have described above with the icon. Somehow the old package path is being cached and you will get an exception when rebooting the phone Let me know if you did something similar where you installed your application on your phone and then changed it during later developments. On Oct 28, 4:21 pm, gdonald gdon...@gmail.com wrote: On Oct 27, 9:35 am, Mark Murphy mmur...@commonsware.com wrote: 1. Is this test phone a Sprint Hero (US), or a different Hero? Mine is a US Hero. 2. What firmware are you running? The build number on my devices is: 1.22.651.1 146733 CL62456 release-keys Mine has: 1.29.651.1 CL69164 release-keys 3. Is the app that is giving you this behavior available for me to test to see if I get the same behavior? I'm waiting until I get this issue worked out before placing it in the marketplace. First impressions, etc. --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~--~~~~--~~--~--~---
[android-developers] Re: App name/icon problems on Hero after reboot
On Oct 28, 6:51 pm, Arron La arron...@gmail.com wrote: My application started having this problem after I updated the launcher activity with a different root package. Here's the sequence: 1) Install application on the phone with [com.package] as the path to my launcher activity. 2) Changed the path to be [com.package2] and updated the AndroidManifest.xml 3) Now some Hero phones are encountering the the bug you have described above with the icon. Somehow the old package path is being cached and you will get an exception when rebooting the phone My path has been the same since I started building my app. Other apps on my phone are having the same problem now. Google Sky is now broken after this morning's update for example. Reinstall fixes the broken apps, and then a reboot breaks them again. Anyone know of a workaround yet? --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~--~~~~--~~--~--~---
[android-developers] Re: App name/icon problems on Hero after reboot
What phones are people seeing this on? Just the HTC Hero, or is this also happening on stock Android? On Thu, Oct 29, 2009 at 7:18 AM, gdonald gdon...@gmail.com wrote: On Oct 28, 6:51 pm, Arron La arron...@gmail.com wrote: My application started having this problem after I updated the launcher activity with a different root package. Here's the sequence: 1) Install application on the phone with [com.package] as the path to my launcher activity. 2) Changed the path to be [com.package2] and updated the AndroidManifest.xml 3) Now some Hero phones are encountering the the bug you have described above with the icon. Somehow the old package path is being cached and you will get an exception when rebooting the phone My path has been the same since I started building my app. Other apps on my phone are having the same problem now. Google Sky is now broken after this morning's update for example. Reinstall fixes the broken apps, and then a reboot breaks them again. Anyone know of a workaround yet? -- Dianne Hackborn Android framework engineer hack...@android.com Note: please don't send private questions to me, as I don't have time to provide private support, and so won't reply to such e-mails. All such questions should be posted on public forums, where I and others can see and answer them. --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~--~~~~--~~--~--~---
[android-developers] Re: App name/icon problems on Hero after reboot
On Thu, Oct 29, 2009 at 9:32 AM, Dianne Hackborn hack...@android.com wrote: What phones are people seeing this on? Just the HTC Hero, or is this also happening on stock Android? For me, I personally have seen two Heros it's happening on. I don't have access to stock Android, unless you count the emulator, but I can't reproduce the issues there. -- Greg Donald http://destiney.com/ --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~--~~~~--~~--~--~---
[android-developers] Re: App name/icon problems on Hero after reboot
On Thu, Oct 29, 2009 at 9:18 AM, gdonald gdon...@gmail.com wrote: Other apps on my phone are having the same problem now. Google Sky is now broken after this morning's update for example. After more app upgrades and reboots/testing today I've found the following apps are all broken the same way as my own app: Pandora Coin Flip Guitar Tuner Action GPS Status Where (doesn't crash but doesn't work) PicSay App icons are all changed and the apps crash or don't work at all. A friend's Hero has a broken Google Voice app now, but mine seems ok. Anyone have any work arounds? Where is the Android bug reporting site? -- Greg Donald http://destiney.com/ --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~--~~~~--~~--~--~---
[android-developers] Re: App name/icon problems on Hero after reboot
Where is the Android bug reporting site? b.android.com -- RichardC On Oct 29, 5:40 pm, Greg Donald gdon...@gmail.com wrote: On Thu, Oct 29, 2009 at 9:18 AM, gdonald gdon...@gmail.com wrote: Other apps on my phone are having the same problem now. Google Sky is now broken after this morning's update for example. After more app upgrades and reboots/testing today I've found the following apps are all broken the same way as my own app: Pandora Coin Flip Guitar Tuner Action GPS Status Where (doesn't crash but doesn't work) PicSay App icons are all changed and the apps crash or don't work at all. A friend's Hero has a broken Google Voice app now, but mine seems ok. Anyone have any work arounds? Where is the Android bug reporting site? -- Greg Donaldhttp://destiney.com/ --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~--~~~~--~~--~--~---
[android-developers] Re: App name/icon problems on Hero after reboot
I apologize for not responding to one of your earlier posts: Mine has: 1.29.651.1 CL69164 release-keys Since I haven't seen this problem to date on my test Hero, running an older firmware, I'm suspecting they broke something in that newer firmware. I have a second test Hero now and will do a bit more experimenting on this later today or tomorrow. I can say that I have not seen this problem at all on my main phone (a stock G1 with 1.6), and I have definitely rebooted that one in recent weeks. -- Mark Murphy (a Commons Guy) http://commonsware.com Android App Developer Books: http://commonsware.com/books.html --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~--~~~~--~~--~--~---
[android-developers] Re: App name/icon problems on Hero after reboot
I've only had one user report my app's label showing up as #ff and they are also using a Hero. I have not seen any of these problems on my own G1 or the emulator. On Oct 29, 9:32 am, Dianne Hackborn hack...@android.com wrote: What phones are people seeing this on? Just the HTC Hero, or is this also happening on stock Android? On Thu, Oct 29, 2009 at 7:18 AM, gdonald gdon...@gmail.com wrote: On Oct 28, 6:51 pm, Arron La arron...@gmail.com wrote: My application started having this problem after I updated the launcher activity with a different root package. Here's the sequence: 1) Install application on the phone with [com.package] as the path to my launcher activity. 2) Changed the path to be [com.package2] and updated the AndroidManifest.xml 3) Now some Hero phones are encountering the the bug you have described above with the icon. Somehow the old package path is being cached and you will get an exception when rebooting the phone My path has been the same since I started building my app. Other apps on my phone are having the same problem now. Google Sky is now broken after this morning's update for example. Reinstall fixes the broken apps, and then a reboot breaks them again. Anyone know of a workaround yet? -- Dianne Hackborn Android framework engineer hack...@android.com Note: please don't send private questions to me, as I don't have time to provide private support, and so won't reply to such e-mails. All such questions should be posted on public forums, where I and others can see and answer them. --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~--~~~~--~~--~--~---
[android-developers] Re: App name/icon problems on Hero after reboot
On Thu, Oct 29, 2009 at 1:03 PM, TreKing treking...@gmail.com wrote: I've only had one user report my app's label showing up as #ff and they are also using a Hero. Yes, I've seen that too, it's unpredictable what the app icon's new (broken) title will be. Occasionally it's something like com.example.foo, other times it's a color like you noted. -- Greg Donald http://destiney.com/ --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~--~~~~--~~--~--~---
[android-developers] Re: App name/icon problems on Hero after reboot
On Thu, Oct 29, 2009 at 10:52 AM, RichardC richard.crit...@googlemail.comwrote: Where is the Android bug reporting site? b.android.com If this is only happening on Hero, it needs to be reported to HTC, not as a generic platform bug. Has anyone tried installing an alternate home app and seeing if it still happens there? I wonder if this is something in their custom home app. -- Dianne Hackborn Android framework engineer hack...@android.com Note: please don't send private questions to me, as I don't have time to provide private support, and so won't reply to such e-mails. All such questions should be posted on public forums, where I and others can see and answer them. --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~--~~~~--~~--~--~---
[android-developers] Re: App name/icon problems on Hero after reboot
On Thu, Oct 29, 2009 at 1:58 PM, Dianne Hackborn hack...@android.com wrote: If this is only happening on Hero, it needs to be reported to HTC, not as a generic platform bug. Do you know where the HTC bug reporting site is? All I can find is a simple support form that doesn't even confirm I posted anything. Has anyone tried installing an alternate home app and seeing if it still happens there? I wonder if this is something in their custom home app. I'd be happy to try if I can. What would you suggest I try? (I wasn't previously aware I could install a new home app.) -- Greg Donald http://destiney.com/ --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~--~~~~--~~--~--~---
[android-developers] Re: App name/icon problems on Hero after reboot
On Thu, Oct 29, 2009 at 1:58 PM, Dianne Hackborn hack...@android.com wrote: Has anyone tried installing an alternate home app and seeing if it still happens there? I wonder if this is something in their custom home app. I just tried Panda Home and still have the same broken app issues on reboot. -- Greg Donald http://destiney.com/ --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~--~~~~--~~--~--~---
[android-developers] Re: App name/icon problems on Hero after reboot
Dianne, it's happening to me on 3 out of the 5 apps I have published. All apps work fine on: Emulator 1.1, 1.5, 1.6 G1 1.1, 1.5, 1.6 Mytouch 1.5, 1.6 Droid 2.0 The 3 apps have the issue on Hero 1.5 I had originally assumed it had something to do with the manifest, specifically the way the app label was defined. The 3 apps that I have that had problems had the raw string as the app label. The 2 that worked use @string/app_name. That's the only difference I could really see. I changed the 3 apps so that they use the resource pointer but on test phones, once it's broken, it appears as though it doesn't recover, even after uninstall/reboot/reinstall. I'd really like to get to the bottom of this but it's nearly impossible to get any response from Sprint/HTC. If you happen to have any leads and could send them this info, many of us would very much appreciate that. Thank you. PS - I fixed Light Racer so if any of you have a Hero and haven't ever installed that game before, please do then reboot and let me know if the label goes bad for you. If it still works after the reboot then my suspicions about the app label are confirmed. If not, back to the old drawing board. On Oct 29, 1:58 pm, Dianne Hackborn hack...@android.com wrote: On Thu, Oct 29, 2009 at 10:52 AM, RichardC richard.crit...@googlemail.comwrote: Where is the Android bug reporting site? b.android.com If this is only happening on Hero, it needs to be reported to HTC, not as a generic platform bug. Has anyone tried installing an alternate home app and seeing if it still happens there? I wonder if this is something in their custom home app. -- Dianne Hackborn Android framework engineer hack...@android.com Note: please don't send private questions to me, as I don't have time to provide private support, and so won't reply to such e-mails. All such questions should be posted on public forums, where I and others can see and answer them. --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~--~~~~--~~--~--~---
[android-developers] Re: App name/icon problems on Hero after reboot
I just encountered a similar problem with my Sprint Hero (US). Yesterday I updated several applications (include Google Sky!) and I just rebooted my phone and now that application along with several others have either the incorrect launcher icon or the launcher name under the icon is all screwy. Also, those applications no longer work for the most part. For instance, the Google Sky EULA popped up in a dialog and crashed. One of my development applications was on my phone as well and it's icon and name got screwed up too. Interesting thing is the free version of one of my market applications is just fine after a reboot. I'm not really sure what the issue may be. Just wanted to throw out a me too!! just in case Google is watching. Justin On Oct 28, 6:51 pm, Arron La arron...@gmail.com wrote: My application started having this problem after I updated the launcher activity with a different root package. Here's the sequence: 1) Install application on the phone with [com.package] as the path to my launcher activity. 2) Changed the path to be [com.package2] and updated the AndroidManifest.xml 3) Now some Hero phones are encountering the the bug you have described above with the icon. Somehow the old package path is being cached and you will get an exception when rebooting the phone Let me know if you did something similar where you installed your application on your phone and then changed it during later developments. On Oct 28, 4:21 pm, gdonald gdon...@gmail.com wrote: On Oct 27, 9:35 am, Mark Murphy mmur...@commonsware.com wrote: 1. Is this test phone a Sprint Hero (US), or a different Hero? Mine is a US Hero. 2. What firmware are you running? The build number on my devices is: 1.22.651.1 146733 CL62456 release-keys Mine has: 1.29.651.1 CL69164 release-keys 3. Is the app that is giving you this behavior available for me to test to see if I get the same behavior? I'm waiting until I get this issue worked out before placing it in the marketplace. First impressions, etc. --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~--~~~~--~~--~--~---
[android-developers] Re: App name/icon problems on Hero after reboot
I installed pandahome (assuming that's what you meant by installing a different home app) and I get the same results. Messed up launcher icons after reboot. Justin On Thu, Oct 29, 2009 at 2:13 PM, Greg Donald gdon...@gmail.com wrote: On Thu, Oct 29, 2009 at 1:58 PM, Dianne Hackborn hack...@android.com wrote: If this is only happening on Hero, it needs to be reported to HTC, not as a generic platform bug. Do you know where the HTC bug reporting site is? All I can find is a simple support form that doesn't even confirm I posted anything. Has anyone tried installing an alternate home app and seeing if it still happens there? I wonder if this is something in their custom home app. I'd be happy to try if I can. What would you suggest I try? (I wasn't previously aware I could install a new home app.) -- Greg Donald http://destiney.com/ --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~--~~~~--~~--~--~---
[android-developers] Re: App name/icon problems on Hero after reboot
Justin, would you be willing to install Light Racer, reboot and check for me? That will show if I've figured out part of the problem or not. Thanks! On Oct 29, 3:14 pm, Justin Giles jtgi...@gmail.com wrote: I installed pandahome (assuming that's what you meant by installing a different home app) and I get the same results. Messed up launcher icons after reboot. Justin On Thu, Oct 29, 2009 at 2:13 PM, Greg Donald gdon...@gmail.com wrote: On Thu, Oct 29, 2009 at 1:58 PM, Dianne Hackborn hack...@android.com wrote: If this is only happening on Hero, it needs to be reported to HTC, not as a generic platform bug. Do you know where the HTC bug reporting site is? All I can find is a simple support form that doesn't even confirm I posted anything. Has anyone tried installing an alternate home app and seeing if it still happens there? I wonder if this is something in their custom home app. I'd be happy to try if I can. What would you suggest I try? (I wasn't previously aware I could install a new home app.) -- Greg Donald http://destiney.com/ --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~--~~~~--~~--~--~---
[android-developers] Re: App name/icon problems on Hero after reboot
Greg Donald wrote: After more app upgrades and reboots/testing today I've found the following apps are all broken the same way as my own app: Pandora Coin Flip FWIW, I can tell you that Coin Flip (free edition) works fine on my HTC Hero even after a reboot. Note that I am running the older ROM than yours. -- Mark Murphy (a Commons Guy) http://commonsware.com | http://twitter.com/commonsguy _Android Programming Tutorials_ Version 1.0 In Print! --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~--~~~~--~~--~--~---
[android-developers] Re: App name/icon problems on Hero after reboot
On Thu, Oct 29, 2009 at 6:24 PM, Mark Murphy mmur...@commonsware.com wrote: FWIW, I can tell you that Coin Flip (free edition) works fine on my HTC Hero even after a reboot. Note that I am running the older ROM than yours. That's great to hear. So how would I go about reverting to an older firmware, while also preventing Sprint from pushing the broken version to my phone automatically later? I recall clearly, my firmware upgraded itself in the Sprint store the day I bought it. They said it was automatic. Is there some kind of no-automatic switch for firmware I don't know about? Thanks. -- Greg Donald http://destiney.com/ --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~--~~~~--~~--~--~---
[android-developers] Re: App name/icon problems on Hero after reboot
Greg Donald wrote: So how would I go about reverting to an older firmware, while also preventing Sprint from pushing the broken version to my phone automatically later? Beats me, short of finding some rooting instructions. I recall clearly, my firmware upgraded itself in the Sprint store the day I bought it. They said it was automatic. Is there some kind of no-automatic switch for firmware I don't know about? Well, the HTC Heroes in my possession are straight from HTC, not from Sprint. What's odd is that even if I manually check for updates, mine don't find any. The one that's not on the Sprint network (just WiFi) doesn't even tell me there's no firmware available -- it just quietly stops searching. -- Mark Murphy (a Commons Guy) http://commonsware.com | http://twitter.com/commonsguy _Android Programming Tutorials_ Version 1.0 In Print! --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~--~~~~--~~--~--~---
[android-developers] Re: App name/icon problems on Hero after reboot
I just downloaded it, played a round, rebooted and everything seems fine with it. Icon looks good and the game loads. Swhat's amiss with the rest of us? Sheer dumb luck? Poorly coded apps? Justin On Thu, Oct 29, 2009 at 6:16 PM, Robert Green rbgrn@gmail.com wrote: Justin, would you be willing to install Light Racer, reboot and check for me? That will show if I've figured out part of the problem or not. Thanks! On Oct 29, 3:14 pm, Justin Giles jtgi...@gmail.com wrote: I installed pandahome (assuming that's what you meant by installing a different home app) and I get the same results. Messed up launcher icons after reboot. Justin On Thu, Oct 29, 2009 at 2:13 PM, Greg Donald gdon...@gmail.com wrote: On Thu, Oct 29, 2009 at 1:58 PM, Dianne Hackborn hack...@android.com wrote: If this is only happening on Hero, it needs to be reported to HTC, not as a generic platform bug. Do you know where the HTC bug reporting site is? All I can find is a simple support form that doesn't even confirm I posted anything. Has anyone tried installing an alternate home app and seeing if it still happens there? I wonder if this is something in their custom home app. I'd be happy to try if I can. What would you suggest I try? (I wasn't previously aware I could install a new home app.) -- Greg Donald http://destiney.com/ --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~--~~~~--~~--~--~---
[android-developers] Re: App name/icon problems on Hero after reboot
Justin, Did the app name say Light Racer or net.rbgrn.lightracer after the reboot? That was the problem with it. I had a version out that used a raw string as the app label in the manifest. This updated one uses @string/app_name. If you confirm that it's the correct name and not the package name, then that's certainly one of the bugs right there. People that have installed it when it had the raw string app label never seem to get it fixed. Even updating to the one you claim works doesn't work for them. It's like once it's broken on the device, the cached data never goes away. That makes we wonder if there is a way to clear data on one of the system apps that will reset that cache... On Oct 29, 7:25 pm, Justin Giles jtgi...@gmail.com wrote: I just downloaded it, played a round, rebooted and everything seems fine with it. Icon looks good and the game loads. Swhat's amiss with the rest of us? Sheer dumb luck? Poorly coded apps? Justin On Thu, Oct 29, 2009 at 6:16 PM, Robert Green rbgrn@gmail.com wrote: Justin, would you be willing to install Light Racer, reboot and check for me? That will show if I've figured out part of the problem or not. Thanks! On Oct 29, 3:14 pm, Justin Giles jtgi...@gmail.com wrote: I installed pandahome (assuming that's what you meant by installing a different home app) and I get the same results. Messed up launcher icons after reboot. Justin On Thu, Oct 29, 2009 at 2:13 PM, Greg Donald gdon...@gmail.com wrote: On Thu, Oct 29, 2009 at 1:58 PM, Dianne Hackborn hack...@android.com wrote: If this is only happening on Hero, it needs to be reported to HTC, not as a generic platform bug. Do you know where the HTC bug reporting site is? All I can find is a simple support form that doesn't even confirm I posted anything. Has anyone tried installing an alternate home app and seeing if it still happens there? I wonder if this is something in their custom home app. I'd be happy to try if I can. What would you suggest I try? (I wasn't previously aware I could install a new home app.) -- Greg Donald http://destiney.com/ --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~--~~~~--~~--~--~---
[android-developers] Re: App name/icon problems on Hero after reboot
There is -no- cached data for applications, at least in the standard platform. We rescan and collect all of this data at each boot. On Thu, Oct 29, 2009 at 6:58 PM, Robert Green rbgrn@gmail.com wrote: Justin, Did the app name say Light Racer or net.rbgrn.lightracer after the reboot? That was the problem with it. I had a version out that used a raw string as the app label in the manifest. This updated one uses @string/app_name. If you confirm that it's the correct name and not the package name, then that's certainly one of the bugs right there. People that have installed it when it had the raw string app label never seem to get it fixed. Even updating to the one you claim works doesn't work for them. It's like once it's broken on the device, the cached data never goes away. That makes we wonder if there is a way to clear data on one of the system apps that will reset that cache... On Oct 29, 7:25 pm, Justin Giles jtgi...@gmail.com wrote: I just downloaded it, played a round, rebooted and everything seems fine with it. Icon looks good and the game loads. Swhat's amiss with the rest of us? Sheer dumb luck? Poorly coded apps? Justin On Thu, Oct 29, 2009 at 6:16 PM, Robert Green rbgrn@gmail.com wrote: Justin, would you be willing to install Light Racer, reboot and check for me? That will show if I've figured out part of the problem or not. Thanks! On Oct 29, 3:14 pm, Justin Giles jtgi...@gmail.com wrote: I installed pandahome (assuming that's what you meant by installing a different home app) and I get the same results. Messed up launcher icons after reboot. Justin On Thu, Oct 29, 2009 at 2:13 PM, Greg Donald gdon...@gmail.com wrote: On Thu, Oct 29, 2009 at 1:58 PM, Dianne Hackborn hack...@android.com wrote: If this is only happening on Hero, it needs to be reported to HTC, not as a generic platform bug. Do you know where the HTC bug reporting site is? All I can find is a simple support form that doesn't even confirm I posted anything. Has anyone tried installing an alternate home app and seeing if it still happens there? I wonder if this is something in their custom home app. I'd be happy to try if I can. What would you suggest I try? (I wasn't previously aware I could install a new home app.) -- Greg Donald http://destiney.com/ -- Dianne Hackborn Android framework engineer hack...@android.com Note: please don't send private questions to me, as I don't have time to provide private support, and so won't reply to such e-mails. All such questions should be posted on public forums, where I and others can see and answer them. --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~--~~~~--~~--~--~---
[android-developers] Re: App name/icon problems on Hero after reboot
It says Light Racer. Cacheit's good if it's in your wallet...not so good when it causes bugs. On Thu, Oct 29, 2009 at 8:58 PM, Robert Green rbgrn@gmail.com wrote: Justin, Did the app name say Light Racer or net.rbgrn.lightracer after the reboot? That was the problem with it. I had a version out that used a raw string as the app label in the manifest. This updated one uses @string/app_name. If you confirm that it's the correct name and not the package name, then that's certainly one of the bugs right there. People that have installed it when it had the raw string app label never seem to get it fixed. Even updating to the one you claim works doesn't work for them. It's like once it's broken on the device, the cached data never goes away. That makes we wonder if there is a way to clear data on one of the system apps that will reset that cache... On Oct 29, 7:25 pm, Justin Giles jtgi...@gmail.com wrote: I just downloaded it, played a round, rebooted and everything seems fine with it. Icon looks good and the game loads. Swhat's amiss with the rest of us? Sheer dumb luck? Poorly coded apps? Justin On Thu, Oct 29, 2009 at 6:16 PM, Robert Green rbgrn@gmail.com wrote: Justin, would you be willing to install Light Racer, reboot and check for me? That will show if I've figured out part of the problem or not. Thanks! On Oct 29, 3:14 pm, Justin Giles jtgi...@gmail.com wrote: I installed pandahome (assuming that's what you meant by installing a different home app) and I get the same results. Messed up launcher icons after reboot. Justin On Thu, Oct 29, 2009 at 2:13 PM, Greg Donald gdon...@gmail.com wrote: On Thu, Oct 29, 2009 at 1:58 PM, Dianne Hackborn hack...@android.com wrote: If this is only happening on Hero, it needs to be reported to HTC, not as a generic platform bug. Do you know where the HTC bug reporting site is? All I can find is a simple support form that doesn't even confirm I posted anything. Has anyone tried installing an alternate home app and seeing if it still happens there? I wonder if this is something in their custom home app. I'd be happy to try if I can. What would you suggest I try? (I wasn't previously aware I could install a new home app.) -- Greg Donald http://destiney.com/ --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~--~~~~--~~--~--~---
[android-developers] Re: App name/icon problems on Hero after reboot
Ah ha! Ok, that at least shows something. Before I changed the raw string to @string/app_name, it was causing the game to display as the package name instead of the label after a reboot. Now, if you've never installed it before, it works fine, but for those have already installed it, it keeps breaking even after installing the update. I know it's speculation but it feels like a caching issue directly or indirectly to me. Regardless of what's causing it, I'm glad that new installs are working with the updates I've made. Now to figure out how to fix it when someone's installed and has the bug already... Justin - I don't want you to have to spend any money but Light Racer 3D is showing up normally at install but then after reboot, the icon turns to a random drawable resource in the package and the label changes to com.batterypoweredgames.lightracer3d. I've also applied the app label update to this one as well. I don't suppose you'd be willing to test it? You could always refund it when you're done. That would totally confirm it for me. Also, Justin, what firmware version do you have specifically? I want to compare with the versions I've seen it break on before. Thanks! On Oct 29, 9:28 pm, Justin Giles jtgi...@gmail.com wrote: It says Light Racer. Cacheit's good if it's in your wallet...not so good when it causes bugs. On Thu, Oct 29, 2009 at 8:58 PM, Robert Green rbgrn@gmail.com wrote: Justin, Did the app name say Light Racer or net.rbgrn.lightracer after the reboot? That was the problem with it. I had a version out that used a raw string as the app label in the manifest. This updated one uses @string/app_name. If you confirm that it's the correct name and not the package name, then that's certainly one of the bugs right there. People that have installed it when it had the raw string app label never seem to get it fixed. Even updating to the one you claim works doesn't work for them. It's like once it's broken on the device, the cached data never goes away. That makes we wonder if there is a way to clear data on one of the system apps that will reset that cache... On Oct 29, 7:25 pm, Justin Giles jtgi...@gmail.com wrote: I just downloaded it, played a round, rebooted and everything seems fine with it. Icon looks good and the game loads. Swhat's amiss with the rest of us? Sheer dumb luck? Poorly coded apps? Justin On Thu, Oct 29, 2009 at 6:16 PM, Robert Green rbgrn@gmail.com wrote: Justin, would you be willing to install Light Racer, reboot and check for me? That will show if I've figured out part of the problem or not. Thanks! On Oct 29, 3:14 pm, Justin Giles jtgi...@gmail.com wrote: I installed pandahome (assuming that's what you meant by installing a different home app) and I get the same results. Messed up launcher icons after reboot. Justin On Thu, Oct 29, 2009 at 2:13 PM, Greg Donald gdon...@gmail.com wrote: On Thu, Oct 29, 2009 at 1:58 PM, Dianne Hackborn hack...@android.com wrote: If this is only happening on Hero, it needs to be reported to HTC, not as a generic platform bug. Do you know where the HTC bug reporting site is? All I can find is a simple support form that doesn't even confirm I posted anything. Has anyone tried installing an alternate home app and seeing if it still happens there? I wonder if this is something in their custom home app. I'd be happy to try if I can. What would you suggest I try? (I wasn't previously aware I could install a new home app.) -- Greg Donald http://destiney.com/ --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~--~~~~--~~--~--~---
[android-developers] Re: App name/icon problems on Hero after reboot
Ok so maybe not cache but the thing that bothers me is that once broken, it's unfixable. That says persistence to me. My update doesn't fix it phones that had the bad one installed ever (though it was never bad, just bugs on hero), but people who have never installed before don't have any problems with the updated version of my app. Wouldn't you say it's possible that HTC persisted something for their version? The other thing that bothers me is that a few apps have been fixed but the devs haven't posted any info about their workarounds. On Oct 29, 9:25 pm, Dianne Hackborn hack...@android.com wrote: There is -no- cached data for applications, at least in the standard platform. We rescan and collect all of this data at each boot. On Thu, Oct 29, 2009 at 6:58 PM, Robert Green rbgrn@gmail.com wrote: Justin, Did the app name say Light Racer or net.rbgrn.lightracer after the reboot? That was the problem with it. I had a version out that used a raw string as the app label in the manifest. This updated one uses @string/app_name. If you confirm that it's the correct name and not the package name, then that's certainly one of the bugs right there. People that have installed it when it had the raw string app label never seem to get it fixed. Even updating to the one you claim works doesn't work for them. It's like once it's broken on the device, the cached data never goes away. That makes we wonder if there is a way to clear data on one of the system apps that will reset that cache... On Oct 29, 7:25 pm, Justin Giles jtgi...@gmail.com wrote: I just downloaded it, played a round, rebooted and everything seems fine with it. Icon looks good and the game loads. Swhat's amiss with the rest of us? Sheer dumb luck? Poorly coded apps? Justin On Thu, Oct 29, 2009 at 6:16 PM, Robert Green rbgrn@gmail.com wrote: Justin, would you be willing to install Light Racer, reboot and check for me? That will show if I've figured out part of the problem or not. Thanks! On Oct 29, 3:14 pm, Justin Giles jtgi...@gmail.com wrote: I installed pandahome (assuming that's what you meant by installing a different home app) and I get the same results. Messed up launcher icons after reboot. Justin On Thu, Oct 29, 2009 at 2:13 PM, Greg Donald gdon...@gmail.com wrote: On Thu, Oct 29, 2009 at 1:58 PM, Dianne Hackborn hack...@android.com wrote: If this is only happening on Hero, it needs to be reported to HTC, not as a generic platform bug. Do you know where the HTC bug reporting site is? All I can find is a simple support form that doesn't even confirm I posted anything. Has anyone tried installing an alternate home app and seeing if it still happens there? I wonder if this is something in their custom home app. I'd be happy to try if I can. What would you suggest I try? (I wasn't previously aware I could install a new home app.) -- Greg Donald http://destiney.com/ -- Dianne Hackborn Android framework engineer hack...@android.com Note: please don't send private questions to me, as I don't have time to provide private support, and so won't reply to such e-mails. All such questions should be posted on public forums, where I and others can see and answer them. --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~--~~~~--~~--~--~---
[android-developers] Re: App name/icon problems on Hero after reboot
I just installed Light Racer on my Sprint Hero. Had never installed it before. Rebooted and it was fine, still named Light Racer, still with the same icon. I assume this is because you updated Light Racer and I had never installed it before. However, I am having this problem with several other apps, which variously use their full name (com.x...) or their icon changes to something weird: Where (icon) Quick Settings (icon) ASTRO (icon) Coin Flip (name) Meebo (name) Handcent Sms (icon) Reinstalling any of these fixes the problem, which will then come back after a reboot. Let me know if more data from me would be helpful. On Oct 29, 9:58 pm, Robert Green rbgrn@gmail.com wrote: Justin, Did the app name say Light Racer or net.rbgrn.lightracer after the reboot? That was the problem with it. I had a version out that used a raw string as the app label in the manifest. This updated one uses @string/app_name. If you confirm that it's the correct name and not the package name, then that's certainly one of the bugs right there. People that have installed it when it had the raw string app label never seem to get it fixed. Even updating to the one you claim works doesn't work for them. It's like once it's broken on the device, the cached data never goes away. That makes we wonder if there is a way to clear data on one of the system apps that will reset that cache... On Oct 29, 7:25 pm, Justin Giles jtgi...@gmail.com wrote: I just downloaded it, played a round, rebooted and everything seems fine with it. Icon looks good and the game loads. Swhat's amiss with the rest of us? Sheer dumb luck? Poorly coded apps? Justin On Thu, Oct 29, 2009 at 6:16 PM, Robert Green rbgrn@gmail.com wrote: Justin, would you be willing to install Light Racer, reboot and check for me? That will show if I've figured out part of the problem or not. Thanks! On Oct 29, 3:14 pm, Justin Giles jtgi...@gmail.com wrote: I installed pandahome (assuming that's what you meant by installing a different home app) and I get the same results. Messed up launcher icons after reboot. Justin On Thu, Oct 29, 2009 at 2:13 PM, Greg Donald gdon...@gmail.com wrote: On Thu, Oct 29, 2009 at 1:58 PM, Dianne Hackborn hack...@android.com wrote: If this is only happening on Hero, it needs to be reported to HTC, not as a generic platform bug. Do you know where the HTC bug reporting site is? All I can find is a simple support form that doesn't even confirm I posted anything. Has anyone tried installing an alternate home app and seeing if it still happens there? I wonder if this is something in their custom home app. I'd be happy to try if I can. What would you suggest I try? (I wasn't previously aware I could install a new home app.) -- Greg Donald http://destiney.com/ --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~--~~~~--~~--~--~---
[android-developers] Re: App name/icon problems on Hero after reboot
On Oct 26, 10:13 pm, Robert Green rbgrn@gmail.com wrote: Uninstall, reboot, install - Works correctly, reboot - breaks Yeah, that's it exactly. Got my app all ready to go, all polished and ready to sell, but I can't go forward until this issue is resolved. Anyone know a work-around? Anyone? --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~--~~~~--~~--~--~---
[android-developers] Re: App name/icon problems on Hero after reboot
On Oct 27, 9:35 am, Mark Murphy mmur...@commonsware.com wrote: 1. Is this test phone a Sprint Hero (US), or a different Hero? Mine is a US Hero. 2. What firmware are you running? The build number on my devices is: 1.22.651.1 146733 CL62456 release-keys Mine has: 1.29.651.1 CL69164 release-keys 3. Is the app that is giving you this behavior available for me to test to see if I get the same behavior? I'm waiting until I get this issue worked out before placing it in the marketplace. First impressions, etc. --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~--~~~~--~~--~--~---
[android-developers] Re: App name/icon problems on Hero after reboot
Yes, the test phone is running 1.5. We've tested a manifest that has @string/app_name for both the app label and launch activity label and it doesn't seem to be fixing it. Uninstall, reboot, install - Works correctly, reboot - breaks I am not seeing this with the app I used for last night's coding lab -- two Sprint Hero's handle reboots just fine. Questions: 1. Is this test phone a Sprint Hero (US), or a different Hero? 2. What firmware are you running? The build number on my devices is: 1.22.651.1 146733 CL62456 release-keys 3. Is the app that is giving you this behavior available for me to test to see if I get the same behavior? -- Mark Murphy (a Commons Guy) http://commonsware.com Android App Developer Books: http://commonsware.com/books.html --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~--~~~~--~~--~--~---
