RE : Re: Badly displayed forms

2006-10-20 Thread Frex Popo
** Hi chris,Thanks for your reply.I have tried changing to different local but still get the same issue...In fact these are not web views... for some reason those who developed the application created forms and started using them in the web ... I have not see this problem before and it

Email Engine: Attachment-Flag in AR System Email Messages not been set

2006-10-20 Thread Bettina Klostermeier
hello everyone, first some platform info: ars 6.03.00 patch 13 os solaris 9 db oracle 9.2 well, i've got a problem with the email-engine, more precisely with the attachment flag field Attachments ? in the AR System Email Messages Form. When sending a mail with attachments to the ars the flag

Re: Need Solution

2006-10-20 Thread Frank Caruso
** There are many postings on this topic. Try searching the following subjects:Changing Value Order in 'Status' field Question: Status ChangerrrSelectChangeOn 10/20/06, mahalaksmi Ramakrishnan [EMAIL PROTECTED] wrote: Hi all,Assume there are four status new,assigned,work in progress and

OT: SQL Server Date/Time Handling

2006-10-20 Thread Heider, Stephen
Handling dates in Remedy at the DB level is a frequent topic on ARS List. For those using SQL Server here is a decent article: http://www.simple-talk.com/sql/learn-sql-server/sql-server-datetime-work bench/ Registration to read the article is free. Stephen

7.0 - Product and Organizational CTI's

2006-10-20 Thread Pam Hollis
I am trying to convert our existing CTI's to the new setup of Product and Organization CTI's and was wondering if anyone could send me a csv file of their Organizational and Product CTI's so that I can get some ideas of how to set these up. Thanks Pam Hollis Tractor Supply Company AR System

Re: What's New 7.x WBT

2006-10-20 Thread Hendershot,Bruce D.
** We're upgrading from 5.1 to 7.0. The technical team has not had any "delta" training describing the changes introduced in 6.0 and 6.3. Would this WBT sufficiently catch us up or would you recommend some form of 6.x training/reading as a prerequisite? Thanks. From: Action Request System

Re: What's New 7.x WBT

2006-10-20 Thread Rick Cook
** You should absolutely catch up on v6 stuff - that's probably 85% of the changes there. The stuff in v7 is so small it only warranted a 4 hr webcast. The 6.x stuff is much more than that. Rick On 10/20/06, Hendershot,Bruce D. [EMAIL PROTECTED] wrote: ** We're upgrading from 5.1 to 7.0. The

Re: Remedy Support Site - Fixed? Not exactly their support site OT:Friday Humour

2006-10-20 Thread [EMAIL PROTECTED]
** Well, so this is a physical mailing from BMCSoftware, but it seems related to some ancient data appearing for people. Somehow I have joined a company called "Ultramar Diamond Shamrock Incorporated" [which doesn't match any support id I have on the web page] Ironically the brochure

Re: Query question

2006-10-20 Thread George Barsan
In a Oracle environment, you could sort the records in the desired order and use ROWNUM.. George On 10/20/06, Mike White [EMAIL PROTECTED] wrote: You could pick-up NextId from aradmin.arschema, and use it to reverse-loop through your form, Setting a decrementing NextID by 1, incrementing a

Midtier 6.3 and IE 7.0 compatibility.

2006-10-20 Thread Prasan Katti
Good morning Listers, I just got a note this morning that all computers in our network will be upgraded to IE 7.0 over the next month. We have several custom built applications running on Midtier 6.3 patch 18 accessed almost exclusively through IE. I checked the compatibility matrix for 6.3

OT: DB design multiple joins

2006-10-20 Thread Reiser, John J
Hello Listers, This is more of a sanity check. ( I am the only one fluent in Remedyspeak around here) I have a system I am building for our Purchasing team. To track the process I am building multiple forms because: each Material Request (MR) has zero or more Purchase Orders (PO) at create time.

IMAP/SMTP

2006-10-20 Thread Harbin, Erica
** Hi All, We are changing our email protocol from MAPI to use IMAP/SMTP. The outgoing mail is working but there hasn't been any success with the incoming mail. I am wondering if anyone went through this process or uses IMAP/SMTP and had any problems with the incoming mail. There are no

Re: Midtier 6.3 and IE 7.0 compatibility.

2006-10-20 Thread Eric Cleereman (IT)
Hi Prasan, I've tested this combination with out custom apps, and it seems to work the same as in IE6, but with one exception: IE7 defaults to more trim vertically than IE6 does. While this doesn't hang up any workflow, it can cause some elements to appear offscreen on a lower resolution

One off Error

2006-10-20 Thread Ron Mathews
Greetings everybody, I have an one off error in that it's only happening to one person, when she opens a form on her computer it's a mess. I've had her log into my computer and everything looks fine. Can somebody help me with this, it's like there's a cache file on her computer that's holding

Re: One off Error

2006-10-20 Thread Frank Caruso
** You've answered your own question ...Delete all of the .ARF and .ARV files from her PC. THose are the Remedy cache files for a forms and work flow.On 10/20/06, Ron Mathews [EMAIL PROTECTED] wrote: Greetings everybody,I have an one off error in that it's only happening to one person, whenshe

Re: OT: DB design multiple joins

2006-10-20 Thread Rick Cook
** John, this doesn't seem join-related. Parent/Child architecture, as you've laid it out, seems more sound to mewith the table fields than with multi-level joins. Rick On 10/20/06, Reiser, John J [EMAIL PROTECTED] wrote: Hello Listers,This is more of a sanity check. ( I am the only one fluent

Re: One off Error

2006-10-20 Thread Rick Cook
** Reset her default fonts (Tools -- Options -- Display) and see if that helps. Failing that, ensure that she doesn't have some weird video setup or something. Rick On 10/20/06, Ron Mathews [EMAIL PROTECTED] wrote: Greetings everybody,I have an one off error in that it's only happening to one

Re: One off Error

2006-10-20 Thread Kemes, Lisa
** One more suggestion, try setting her DPI to 96. It worked the last time I saw this problem. (Start, Control Settings, Display, Settings tab, Advanced Button) HTH Lisa From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick CookSent: Friday,

Re: OT: DB design multiple joins

2006-10-20 Thread Reiser, John J
** Rick, I started to think of using the joins for the "Main Form" so the user could see all of the fields that they edit. I didn't like the idea of multiple entries returned on a high level (parent) search so I headed in the Table and DO filed direction. The one thing that I liked about a

Re: OT: DB design multiple joins

2006-10-20 Thread Axton
This should not negatively affect performance if your join criteria is well defined and indexed/used properly. For example, if all the relationships are clearly defined pk/fk using guids, then performance will be good. If you join one form to another and you use several columns to join each of

Re: Query question

2006-10-20 Thread Joran, Peter P CTR OSD CIO
George Mike and Jason Thanks for the ideas! Pete -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of George Barsan Sent: Friday, October 20, 2006 11:12 AM To: arslist@ARSLIST.ORG Subject: Re: Query question In a Oracle

Enhancement: Schema ID on AR Admin tool...

2006-10-20 Thread Joe DeSouza
** How many of you would think that having the SchemaID displayed on the form list returned on the AR Admin tool would be useful? I know we can build a view to the arschema table on the admin tool if we need to view the schemaid that a form corresponds to or find a form that corresponds to a

Re: Oracle and Stored Procedures

2006-10-20 Thread Frank Caruso
** Stephen,Could you elaborate a little more on a function returning more than one value? I could see returning a string that could be parsed into multiple values. On 10/17/06, Heider, Stephen [EMAIL PROTECTED] wrote: ** Functions can return multiple values - you probably already knew that

Re: Crystal Error

2006-10-20 Thread David Yearsley
** That fixed the problem. ** "Carter, Craig J Civ ARPC/DPD" [EMAIL PROTECTED] Oct 20, 2006 10:57 AM I just fixed this same problem a few days ago. All I did was uninstall Remedy User and reinstall. It seems like the DLL reference gets messed up. I actually installed the latest version 7

ARERR [90] Cannot establish a network connection to the AR System server : arserver (0) : RPC: Program not registered

2006-10-20 Thread Dan Caissie
** Has anyone run into this problem while moving a database over to a DEV server? When I try to login to Remedy on the server this is what I get for a message. AR Server 6.03 Patch 5 SLQ 2000 Windows 2003 ARERR [90] Cannot establish a network connection to the AR System server :

arforkd doesn't always spawn on Solaris

2006-10-20 Thread Thorin Marty
I am rejoining the list after a three year hiatus. I have a home-grown program, Unixpage, which is spawned by a filter to send pages out of Remedy. Each of the calls to Unixpage is shown in arfork.log. Most of these calls have a return code of 0x0 and I can find the page in the page log. A

Re: ARERR [90] Cannot establish a network connection to the AR System server : arserver (0) : RPC: Program not registered (U)

2006-10-20 Thread Hennigan, Sandra H CTR OSD-CIO
Title: Message ** UNCLASSIFIED What process didyou use when you moved the database? If backup/restore, you will need to take ownership of the database. This KM on Remedy Support details the steps that need to be taken. I have attached for you. Creation Date: 2/5/2003 3:30:11 PM Last

Re: ARERR [90] Cannot establish a network connection to the AR System server : arserver (0) : RPC: Program not registered

2006-10-20 Thread Veanna Carr
** Hi Dan, I had this message a while back. Try these: Is your AR Server resolvable on the network? Check/Edit local host file. Windows\System 32\ Driverws\etc\host What are your port mapper settings? You can only register one AR Sytem to the port mapper. You can assign any

Mid-Tier (Unix) and Crystal Enterprise reporting setup

2006-10-20 Thread Luebbe, Tom
Environment Crystal Enterprise 9 on Widows Mid Tier 6.03 patch 15 running on a Solaris 9 box We are trying to set up the reporting link between the mid-tier and Crystal. We are following the documentation, where it has us setting up Samba on the Unix box. Not a problem, except that the admin

Re: Mid-Tier (Unix) and Crystal Enterprise reporting setup

2006-10-20 Thread Rick Cook
** Tom, I may be shooting in the dark here, but I remember that one of the fixes in Patch 16 was to clear up the last of the bugs that allowed login/pw to be displayed in clear text. You might look into whether upgrading your patch to that level might also help with this issue. Rick On 10/20/06,

Re: One off Error

2006-10-20 Thread William Broderick
Ron, If all else fails, try this. On the browser go to Tools Internet Options click 'Delete Files' under 'Temporary Internet Files' then on popup check the checkbox 'Delete All Offline Content'. Close browser. Reopen browser. Logon to midtier. HTH Bill Broderick

Re: IMAP/SMTP

2006-10-20 Thread L. J. Head
** Wellbeing no one else has tackled this one, here it goes. What IMAP server are you connecting to? Have you tried configuring an imap client (like outlook) to connect and poll mail on this account, it will likely give you sufficient errors to allow you to troubleshoot the problem. If

Re: Need Solution

2006-10-20 Thread Urbanek, Clint
It looks like you know this but I wanted to make sure. It is not just workflow that is affected but existing data as well. Everything that was showing up as completed will now show up as on hold. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL

Re: arforkd doesn't always spawn on Solaris

2006-10-20 Thread Axton
Since this is a proprietary app, what do the exit codes mean? Axton Grams On 10/20/06, Thorin Marty [EMAIL PROTECTED] wrote: I am rejoining the list after a three year hiatus. I have a home-grown program, Unixpage, which is spawned by a filter to send pages out of Remedy. Each of the calls

RESOLVED: Notify Action To Group Not Working

2006-10-20 Thread LAU, DARREN (ASI)
Title: RE: Notify Action To Group Not Working ** Apparently this was a bug since version 4.0. I found an entry in the knowledge base with this. P R O B L E M Why are Group Notifications not working on a

Re: arforkd doesn't always spawn on Solaris

2006-10-20 Thread Grooms, Frederick W
The exit codes of 0x1 and 0x2 are what the program unixpage are reporting to Remedy, they are not generated by Remedy. Do you have any debugging or logging in your unixpage app? Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On