This may well be off topic and I apologize for posting this to the list but
I thought it may perhaps be the quickest way to get the most current
information of what I want to know considering we have a global community
here.
I have a question about phone number formats across different
Or you can do this in the database. Here is an example doing it in Oracle.
with
data
as
(
select token, rownum rn
from (
select distinct
trim( substr (txt,
instr (txt, ',', 1, level ) + 1,
instr (txt, ',', 1, level+1)
Thanks Thad.
This solution worked. Tell me if I want to use the same functionality
but on cell phone numbers how do I do this? what would I change the
LOWER function too?
Regards,
Darshana
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Thad
Hi Abdul,
You have to add the fields as well as the active links that push the
data back to the HPD:HelpDesk form. I'd turn on logging to see what
active links are firing when the process wizard has completed to have a
look at what is going on.
-Matt
Matthew C. Gayford
Technology
Classification: UNCLASSIFIED
Caveats: NONE
Hello everyone,
Has anyone compiled a Quick Look User's Guide for Hummingbird Full Text
Search (FTS)?
I know there is stuff in the BMC manuals, but it overlaps with FTS admin
stuff and I don't think my users want to see the admin stuff.
I was
I was finally able to accomplish this via OLE. I had a hard time
finding what I needed since I am not very familiar with OLE, but it
seems to work very well.
Andy L. Mayfield
Sr. System Operation Specialist
Alabama Power Company
Office: 205-226-1805
Cell: 205-288-9140
SoLinc: 10*19140
The format for Canada is correct.
On 3/12/08, Joe D'Souza [EMAIL PROTECTED] wrote:
**
This may well be off topic and I apologize for posting this to the list but
I thought it may perhaps be the quickest way to get the most current
information of what I want to know considering we have a
Mohan,
You are right and I was wrong. If a person has an account and enters the wrong
password the system sends an error. But if the person isn't even in the system
it lets them in as a guest. I've had people log in with a space before or
after their login name, and they got in and didn't
Yes
Abdul Baytops
Director of Business Operations
Phone: 240-346-4628
Email: [EMAIL PROTECTED]
Web Address: www.digitalfoundation.org
(SDVOB) A Service Disabled Veteran Owned Business
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On
Well, a lot depends on the design of your system, but you could either
set the qualification based on the ticket status changes OR on the group
name changes. From the very little I know of your system, it sounds
like group changes would be most appropriate.
So you could do something like this:
We're planning on (belatedly) updating our 6.3 to
take into account the DST time change. Looking at the
documentation, it looks like we need to have the server
LAN folks do some updates and we need to apply patch
#21 to Remedy AR Server. Is this the only patch we'll
need? Also, I tried
Dear List,
Hope all is well, I could really use some help on this project as I
personally really think its a great opportunity. Our client has
everything in 7.x (asset, change, cmdb, slm, itsm, service desk,
incident, problem + many 3rd party tools) on an Oracle 10g r2
backend/Unix/Windows. The
Turn on Active Link logging just before you click on the process flow
wizard and you will see which active links fire to push data to
Incident.
Ty
On 3/12/08, Abdul Baytops [EMAIL PROTECTED] wrote:
Yes
Abdul Baytops
Director of Business Operations
Phone: 240-346-4628
Email: [EMAIL
The way we test it from the Unix side is with a small perl API program
that tries to login.
We check the error to see if the arserverd process is hung.
Fred
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe
In my SHR:ARDBCFields form I have 3 entries for the assignee field.
As follows:
Entry 1
FIELD ID100403
FORM GUID MAINCHANGE
VENDOR FIELD ID 100218
GUIDAUTOFILLED
Entry 2
FIELD ID100218
FORM GUID
Good point...in my application I capture both--wall clock time and
business time. I've found, though, that in our environment, most people
don't care about and/or understand the concept of business time, so the
business time schedules aren't maintained very well.
That's the catch with business
One other thing,
The error also happens if I try to update their email address for instance.
I'm going to attempt other updates to see if everything is affected.
Thanks...
- Mary
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On
I wonder if your error has to do with an update/push to AST:AssetPeople.
Its probably trying to push an update to AST:AssetPeople but is instead
creating a record there which it cant do due to a unique index on that
form.
The last bit of workflow in your zip seems to deal with an integration
Darshana,
You can use either of these solutions to accomplish your task.
1. XML Gateway - direct database connectivity
2. Link to External Databases - direct link to SQL database
Here are links:
http://www.buoyantsolutions.net/JSS.html
http://www.buoyantsolutions.net/External_DB.html
In
Rocky,
I hate to complicate things, but wall clock time may not be the
right way to go. ( Maybe it is, but maybe it is not.)
You may also need to consider Business time calculations in this
math depending on your business needs.
The classic example is this
An issue is give to the help desk
I was wondering that too Peter. I checked the form and there are no records in
there.
I just found a filter that is trying to create a User record...
CTM:PPL:ChgSubUserInfo_502_PUSR and it runs on Modify IF
(( 'Remedy Login ID' != 'DB.Remedy Login ID') OR ( 'Default Notify Mechanism'
!=
Hi,
In version 7.0 and earlier, you would do something like this:
1. AL Action 1: Push a record into a WevServiceTransactionForm
2. Have a filter attached to the WSTF call the web service and bring in
the values
3. AL Action 2: Retrieve the values from the WSTF form with a Set-Fieldsa
action that
Good morning List,
I've got a couple of strange ones for the list this morning. One of
our
techs found serveral Task Tickets that were in a status of Staging in
the
system.
He was the only tech who could see the tickets in the console window
even
though the tasks are assigned only at the
I agree with you guys but I don't want to mess with that for now :) Well
technically we are open 24/7 including holidays so I don't really have to worry
about that for now and we do have a field on the form where the tech can input
the time they spent on the ticket.
Thanks,
Rocky
Hey everyone-
7.0
SQL
Windows 2000
We have a requirement to get rid of Pending as a status on CHG. There
are a couple of ways I can think of offhand to do it but I wanted some
advice first.
First option, delete the status pending from the field and give custom
IDs to the other
What is their Profile Status?
Ty
On 3/12/08, Mary Dollus [EMAIL PROTECTED] wrote:
Morning,
I tried deleting all of that but it gives me the error message... it seems
it's pushing something somewhere but I went through all the delete filters
I could find,, and none of them create a new
Hi Ty,
It's Delete.
They all set to Delete without any issues. It's just when I actually try to
Delete them.
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of T. Dee
Sent: Wednesday, March 12, 2008 10:06 AM
To:
Hey Y'all:
Remedy ARS 6.3 P23 (Server is in Central time zone)
Windows 2003
SQL Server 2000
Admin tool ARS 6.3 P23
User Tool 6.3 P23 and 7.0.1 Patch 005
We're not sure if this issue is DST only related or DST and Leap Year
related.
We discovered an interesting phenomenon when we reviewed
Mary - what is the profile status?
Did you manually change the Support Staff field?
Ty
On 3/12/08, Mary Dollus [EMAIL PROTECTED] wrote:
One other thing,
The error also happens if I try to update their email address for instance.
I'm going to attempt other updates to see if everything is
Hi Ty,
It's Delete.
Nope, I just set the status to Delete. I've never had an issue before with
this. I think it has to do with the way the records were entered.
QA server was copied over from the dev server,,, then the User records were
copied back into the User form... so it looks like
See what happens if you take your Time Zone off. The date only fields
store the date as 3/8/2008 12:00 AM. If we have our time zone (CST), it
make everything an hour off.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of
I had this happen to - it is due to the fact that someone is blanking
out the Assignee, but Remedy is not blanking out the hidden Assigned
To field. Do a report with the Assignee and Assigned To and you will
see the problem.
Hope this helps.
Ty
On 3/12/08, Louis Cobuccio [EMAIL PROTECTED]
Thanks Ty I'll give that a go.
Lou
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of T. Dee
Sent: Wednesday, March 12, 2008 11:44 AM
To: arslist@ARSLIST.ORG
Subject: Re: Audit Log for Deleted Tickets
I had this happen to - it
Do not delete the Pending Statuses - mark them offline in SYS:Status
Reason Menu Items. Simply add new ones to the SYS:Status Reason Menu
Items. As well don't forget to get them to the hidden field Status
Reason.
As well remember about the Process Flow you have to modify the records
in
I remember I had a similar problem. I think I had to make them no
longer a support staff member first. Is this record that of a support
staff member?
On 3/12/08, Mary Dollus [EMAIL PROTECTED] wrote:
Hi Ty,
It's Delete.
They all set to Delete without any issues. It's just when I actually
Hi Michelle,
I believe I encountered the same issue you are describing on a 5.01.02 AR
Server back in 2006. I reported the issue to BMC Support, and the issue was
closed with a defect (SW00220325). See attached for a copy of the issue. I
never received any follow up on the defect (go
That probably has something to do with it - copying the user records over.
On 3/12/08, Mary Dollus [EMAIL PROTECTED] wrote:
Hi Ty,
It's Delete.
Nope, I just set the status to Delete. I've never had an issue before with
this. I think it has to do with the way the records were entered.
If you are on ARS 6.3 there is a patch for this problem.
We had the same problem, but we are on 6.0 and would need to upgrade to
6.3 and install the patch.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Michelle L
Sent:
Yep...
The db is restoring the original set of Users onto the QA server now... SO...
hopefully that fixes it. I'll keep ya posted.
Thanks everyone...
- Mary
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of T. Dee
Sent:
Hey Ty-
I'm not trying to delete the status reasons- I don't want the option for
people to choose Pending as a status at all. Unfortunately (in this
case) It's an attribute of the field, not a menu. The only way I can
think of to do that are the 2 I listed, but I'm open to other options!
Chris
When we ran into DST issues, we had to take out the Time Zone value
setting it to NULL. It actually in our case comes down to a MSFT dll
that needs to be fixed. The Remedy User tools uses that dlls for some
of it's date manipulations. We couldn't roll out the dll, because it
would require us to
Well, here's a third option. Create an Active Link that fires when the
status is changed to Pending. Make the actions whatever you want - a
message explaining to the user that Pending is verboten, changing Status to
something else, whatever. I would also make a Filter that validates the
value,
I'm curious how long it is taking people to start up AR Server 7.1 patch
001 on Solaris or other versions of UNIX.
We only have 3 apps installed - CMDB 2.1, IM 7.0.03, and SLM 7.1. The
server startup time is ~10 minutes. This is for an out-of-the box
install with no obvious changes to it -
Hey everyone-
I'm putting together a plan to upgrade from 7.0 to 7.1. We have done
some modifications to the system, but nothing too drastic. Form
changes, additional workflow, but (as far as I know) no changes to the
BMC OOTB workflow.
What sorts of changes specifically are
Mary,
I just had a minutes look at your logs, as I do not really have too much
time on my hands right now.. What I noticed is that its a Phase 2 action
that is failing so look at the first possible phase 2 action in your logs..
I would look for a push fields action.. It appears like your logs are
They verified that it's a bug and generated a Defect ID for me.
SW00290116
We'll see how long til it's fixed heh. I'm surprised no one has brought
it up with them before?
-
Dylan Wheeler
Production Control Analyst Principal
IT Operations
Downey Savings Loan Association, F.A.
Go into SYS:Status Reason Menu and just put them Offline.
Ty
On 3/12/08, Moore, Christopher Allen [EMAIL PROTECTED] wrote:
Hey Ty-
I'm not trying to delete the status reasons- I don't want the option for
people to choose Pending as a status at all. Unfortunately (in this
case) It's an
I would not remove / delete any Statuses at all - you could break workflow.
You can mark the Status Reasons Offline, but as for getting rid of
Statuses I do not recommend it.
Ty
On 3/12/08, Moore, Christopher Allen [EMAIL PROTECTED] wrote:
Hey Ty-
I'm not trying to delete the status reasons-
That depends largely on the plugins you have in place. Look at your SLM
plugin as a potential culprit. Turn off the brie and see if your startup
time changes.
Rick
On Wed, Mar 12, 2008 at 9:54 AM, William Rentfrow
[EMAIL PROTECTED] wrote:
** I'm curious how long it is taking people to start
Good question - commenting out the service does not change the startup
time very much.
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Wednesday, March 12, 2008 12:03 PM
To: arslist@ARSLIST.ORG
Remember that in AR Server 7.1, licenses are treated differently. I noticed
that when upgrading from 6.3 to 7.1 (patch 2) on Linux, the user licenses
didn't get converted - only the Server license did. I would take a backup
of my license file and my ar.conf file, to ensure that I can quickly
I believe that upgrading generally breaks upgrades :)
Thanks,
Gary Opela, Jr
Sr. Remedy Developer
Leader Communications, Inc.
405 736 3211
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Moore, Christopher Allen
Sent:
Just loading the OS and Java patches will not be sufficient. The
additional patch must be loaded.
The technical bulletin goes into a lot of detail on this issue.
06-Mar-2007 Daylight Saving Time (DST) and BMC Remedy Action
Request System 6.03 PDF
I have the same issue.
Remedy 7.0.1 patch 6.
I added the assignee column and tried referencing one of those
assignee fields (helpdesk) and it still doesn't show anything.
I look up the form that it should be looking at and look up the
records and it shows nothing in the assignee field on the
Hey Rick-
Thanks for the response!
And error message was an initial consideration as well, but one we'd
like to avoid. It seems messy to the customer if there is an option in
the list they can't use. If there's a good reason not to do it either
of the other ways I mentioned though
A few more apps here and nearly 15 to 20 minutes here.. The reason it does
that is during the startup the ARSystem reads data from a table in the
database that stores the fields display properties, and this table contains
millions of rows and the system reads this table in chunks of 100. So the
Thank you! Exactly what I need...!!
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Easter, David
Sent: Wednesday, March 12, 2008 1:19 PM
To: arslist@ARSLIST.ORG
Subject: Re: DST update...
**
Just loading the OS and Java patches will not be
Allen,
I would put using reserved field ranges to create your custom fields to be a
number 1.. By reserved I do not mean AR System reserved but the ones that
Remedy Developers use for their application.. If in case you have created
custom fields and using their range that they usually create
On a 7.1 server, select a group of workflow objects, right-click, and select
Edit. What you get will include an Advanced tab, which allows you three
options:
PREFIX - add a prefix to the names of the objects.
APPEND - add a suffix to the names of the objects.
REPLACE - replace string A with
I'm wondering something.
Updated to ITSM patch 6.
Now in Overview Console... Unassigned view doesn't bring up anything.
I have 8 unassigned incidents, but when I check the Overview console,
the unassigned doesn't show up.
This happens to all support users.
Anyone else with this issue?
On Mar 5,
Yes- we're planning to update to the newest versions of all the ITSM
apps. Thanks all of you for your advice!
Chris
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Wednesday, March 12, 2008 12:10
I think that was first introduced with the 7.0 admin tool. I didn't do
extensive testing, but I remember installing the 7.0 admin tool
specifically to use that feature against a 6.3 server, and it worked for
what I was doing. I know what you're thinking, bad Thad... don't mix
server/admin
Credit to Michiel Beijen who made this post on the list last month.
The only field that needs to be added to the Overview Console is the
column for Assignee that points to the assignee field on
SHR:ARDBC_OverviewConsoleTemplate.
To popullate that field from all the different ticket types, you
Hi, Thomas:
Thank you for responding. I appreciate the sanity check. I just checked
records from the DST change last year on March 11, 2007. You're right the
same thing happened. Those records that were created on March 11, 2007,
show a date in one of the DATE fields as March 10, 2007.
I'm
Lou - did it work?
On 3/12/08, Louis Cobuccio [EMAIL PROTECTED] wrote:
Thanks Ty I'll give that a go.
Lou
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of T. Dee
Sent: Wednesday, March 12, 2008 11:44 AM
To:
Thanks to everyone who helped me with this.
I was told by Remedy that the Field ID had to be the same on every form.
This works perfectly
Ty
On 3/12/08, Brandi Barbour [EMAIL PROTECTED] wrote:
In my SHR:ARDBCFields form I have 3 entries for the assignee field.
As follows:
Entry 1
Good advice, Joe, except that AFAIK, archgid isn't available for v7.1 yet -
if it ever will be. I don't think the 7.0 one will work against 7.1.
Rick
2008/3/12 Joe D'Souza [EMAIL PROTECTED]:
** Allen,
I would put using reserved field ranges to create your custom fields to be
a number 1..
Just a patch or from version 6 ITSM to version 7?
If you are talking about upgrading versions you are really talking about
migration - as this is not really a straight forward stick in the CD and run
an upgrade..
Joe
-Original Message-
From: Action Request System discussion
Chris,
You could create workflow that will provide an error upon the selection of
the status value and display an error message that this is no longer
allowed. This will prevent them from using the value in the menu as well as
informing the user of this change and even perhaps why. Once they
Are you using a remote Oracle database? If so, this is a known issue and
has been discussed at length (in the archives.)
We have a 10 minute startup. It is related to the server reading in
field_dispprop and field_permissions.
--
Tony Worthington
Sr. Technical Analyst
Kohl's Department
Yep - remote Oracle databasebut the infrastructure is pretty nice -
we're using SAN and very fast network speeds.
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Tony Worthington
Sent: Wednesday, March 12, 2008 1:33
Rick,
It is released to the best of my knowledge.. It usually gets installed with
the Email installation of 7.1?
These are the initial results I get if I run it which sounds like it is the
new version..
E:\Program Files\AR System\AREmail\KCH1D001archgid
Action Request System Change ID Utility
Yes - us too. Dual full-duplex gig-e fiber ... makes nary a difference
from a 10mb half duplex connection. :-)
It's how the server is requesting and processing the rows from the
database... in 50 row chunks -- a setting that cannot be changed:
Fri Feb 08 2008 17:15:35.4520 Startup TID:
Same case here but the startup time is just like you are experiencing..
Cheers
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of William Rentfrow
Sent: Wednesday, March 12, 2008 2:37 PM
To: arslist@ARSLIST.ORG
Well, the obvious reason is that it numerically re-orders the values below
it in the field. If you don't know about that, you should before deleting
the value. There's likely to be workflow that will perform unpredictably if
you were to delete the value.
You could, however, change the text of
Hi, Randy:
Thank you for your response. But, we're already on ARS 6.3 Patch 23. Was
there another patch to address this. Is this patch generally available or
is it something that you have to specifically request.
Thanks,
Michelle
Jarl,
It was good talking to you in Vancouver after reading your posts over the years.
May our paths cross again and we can lift a glass to past and future memories.
Dave
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of
Thanks Joe,
I looked at that one last night; and checked the forms it's pushing to which
are the CTM:Support Group Association form, CTM:SupportGroupFunctionalRole and
the CTM:Support Group Shift Assoc. None of these had any records for the users.
I did just receive a call from BMC for the
Well, then there are two other things to take into account. Others will
probably think of more.
1) The Task patch hasn't been upgraded at all, and would have to be
re-installed, as would your fixes to it to make it functional.
2) Be wary of the patch contents. Engineering is doing a better
Joe-
We're going from 7.0 to 7.1.
I did a 6.3 to 7.1 at my last job and it was such a mess we decided to
just do an out of the box install and input the data separately. That's
my fear now with moving to a new version and what I want to try and
avoid.
Chris
Sorry Tyjust getting back to my desk nowcrazy afternoon. I'll
try this now.
Thanks,
Lou
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of T. Dee
Sent: Wednesday, March 12, 2008 1:44 PM
To: arslist@ARSLIST.ORG
Subject:
Well, you may be right, but I didn't see it listed in the 7.0 release notes,
either. Since I've been working with 7.0 for a while, I don't know why I
didn't notice it before now.
Rick
On Wed, Mar 12, 2008 at 10:41 AM, Thad K Esser [EMAIL PROTECTED] wrote:
**
I think that was first introduced
Thanks Phil. They said Hi :)
Chris
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Phil Bautista
Sent: Wednesday, March 12, 2008 1:15 PM
To: arslist@ARSLIST.ORG
Subject: Re: Removing Pending status as a choice
Chris,
You
Wasn't it available in 6.3 as well? I remember seeing this for quite some
time so am not sure if it was with 7 or 6.3 that I first noticed it..
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Rick Cook
Sent: Wednesday,
Did anyone change the nextid for any of those supporting forms which was
possibly the reason why it couldn't create information in those forms when
it was trying to create with a push after finding no matching requests?
Joe
-Original Message-
From: Action Request System discussion
Rick-
A variation of your last suggestion is the one I was originally leaning
more towards. I knew I couldn't just delete the status because the
other options would just get moved up the list and get new numbers
(unless I changed the numbering to custom), but I don't like the idea of
doing
Hi all,
May be someone can come up with an easy way of doing this.
We are running Oracle 9i, ARS 6.0, and Helpdesk 5.0. I have to delete
records that are closed for more than 3 years. There are two areas of
concern:
Some of these records have related items. Although the (parent)
Hi All,
I need a way to dynamically change the sort order of a table field using
workflow only. Does anyone know of a way to do this in ARS 6.3?
Thanks,
--
Marc Simmons
Remedy Administrator
Everyday above ground is a good day... the rest is a choice!
Ty,
I don't see any hidden or temp fields for Assignee on either the Task or
the Change form. I also just tried running a report through crystal
against the Change form where the Infrastructure Change ID is equal to
the change request id I see on the task form, and that didn't return any
data,
Hi List,
I'm not the hiring party, but have been asked to help find someone. We are
currently looking for a mid-level to senior Remedy developer (around 3 - 5
years experience). The candidate must be a U.S. citizen and hold an active
clearance. It's a lot of work but pretty cool. We are
It would but you would have to run an active link to
perform-action-active-link on the status field on selection of the new field
you create.. Great (innovative) idea!
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of
Build custom table fields like the first and do show and hide and change
field refresh the table field.. this may run additional queries to the db so
may cost a bit more..
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of
I am having an issue with MidTier 7.1 (Version 7.1.00 Patch 001
200711152311) where it will not display any ARSystem reports. I get
the following error message:
Error during processing : ARERR [241] Cannot specify a diary field, a
character field with unlimited length or maximum length over 255
Does anyone know how the Date (not Date/Time displayed as Date Only) data is
stored?
For instance, we know Date/Time fields (regardless of how they are
displayed) are actually stored as Epoch/Unix time.
Thanks in advance!
Shawn Stonequist
EMNS Inc.
-Original Message-
From: Michelle L
Hello,
We are starting on implementation of Asset Management 7.1 and would like
to use out-of-box CI's as much as possible. Would anyone have a
suggestion for how best to print out 1) a list of out-of-box CI's and 2)
the Specifications for each of those? This would give our asset folks
Hi All,
I have a user who works remotely sometimes. When he's in the office, he can
access all the remedy forms/objects from the laptop. When working thru
remotely thru VPN, he uses the same laptop and he gets an error when opening
up
certain forms thru the user tool. Has anyone every
Hi,
I have published a small utility called RRR|SelectionChange that can help
you fix the data: https://www.rrr.se/cgi/tools/main#rrrSelectionChange
It will even retain the Status-History values if it is field id 7.
You will also need to go through all workflow as explained earlier. I
would
# of days since January 1, 4713 B.C., using a hybrid of the Julian and
Gregorian calendar systems (similar to the Oracle calendar -- see
http://www.orafaq.com/papers/dates_o.doc).
- Original Message -
From: Shawn Stonequist [EMAIL PROTECTED]
Newsgroups:
Well, as long as the workflow goes both ways, I suppose that would work.
Good idea!
Rick
On Wed, Mar 12, 2008 at 12:12 PM, Moore, Christopher Allen
[EMAIL PROTECTED] wrote:
**
Rick-
A variation of your last suggestion is the one I was originally leaning
more towards. I knew I couldn't
UNCLASSIFIED
On the Remedy WUT, server name - use the fully qualified server name
Sandra Hennigan
OSD Enterprise Remedy Administrator
Office # 703-602-2525 x248
Apparently, there is nothing that cannot happen today. Mark Twain
-Original Message-
From: Action Request System discussion
1 - 100 of 122 matches
Mail list logo
