Folks,
We are currently recruiting for a Remedy administrator and developer
here at the University of
California at Berkeley. I've enclosed the job listing, along with
links for information on working at
UC Berkeley and a link to apply.
Interested parties can also contact me directly.
Hi Listers,
I have a strange problem in my customized form. I will sumarize it below:
1. Built a display only form. (To act as a console)
2. Put a tree table there.
3. To display the menus, I have used another form and mapped the required
fields in the current form based on the qual.
4. The qual
I work in OKC and live near by, about 50 miles away. I commute each day. I have
lived in OK for 25 of my 28 years. I like OK a lot. I lived in Arkansas for 3
years, it's very nice as well.
In 24 years, I've seen 0 tornadoes, about a million ice storms, and well, you
get used to the 30 mph
I've spent a fair amount of time in the area too doing work in Norman,
OK - which is basically the burbs at this point.
I'd like to clarify what they call wind. I am familiar with wind. I
lived in Fargo ND for 13 years. Wind is pretty constant there. Quite
often it contains snow that can
William, nice job describing the summer wind. Don't forget the winter wind
though, it is face-peeling and cold. Well, I guess that frozen skin won't
really peel off. A hot day in the summer in OK is 105+, a cold day in the
winter is in the single-digits. I know there are places that get hotter,
I don't mean to rain on everyone's parade, but I can't recommend
Oklahoma City at all. I know everyone has different standards and
opinions, but I think it would only appeal to a certain subset of
people. Here are a few things that I didn't like about it:
There are more churches than bars by a
All fair points, Steve. Oh, by the way, technically, OKC is the largest city in
the nation, by land mass :)
I can not argue with your points. OKC is not for everyone. I particularly hate
the urban lifestyle. Crime here is bad in places, but it's typically
non-violent crime, although this year
...And yet, lots of people live there and love it. So, like I said, it's
not my cup of tea, and probably not yours, but it's a good fit for someone
out there. I wish KForce well in finding that someone.
Rick
On Mon, Jun 9, 2008 at 7:19 AM, Pierson, Shawn [EMAIL PROTECTED]
wrote:
I don't mean
Hi All,
We are setting up a new ITSM 7.0.3 environment with separate servers for
each tier as follows:
Database Server
AIX
Oracle 10G
Application Server
Windows 2003
ARS 7.1 patch 2
CMDB 2.1 patch 2
ITSM 7.0.3
Web Server
Windows 2003
Tomcat
Mid Tier 7.1 patch 2
The CI
Well Gary,
I live in such a place. We get -31F in the winter and it was above 103F
yesterday
You need to love extrems to be able to live here ;o)
Pascale Boyer
Analyste Remedy Expert
Vidéotron Technologie Inc
Développement produits affaires service corporatifs
300, avenue Viger Est -
Hi everyone I want to apologize as I think my questions may seem a
bit to simple and/or below the level that most of this group is, hoping
to have better questions and maybe some answers for other newbies like
me.
Unfortunately due to my current system limitation/access I am stuck
only
Server Info:
AR Server 6.3 patch 20
AR 4.x Applications (I know, I know)
Oracle 9i
Unix
Now that the preliminaries are out of the way on to the
question.
What are folks doing with Remedy and Automated Dispatch based on
location, skills, and availability? I am
Hi,
How I can use these plug-in to create a Filter that executes a
script ??
I created a script in Filter Script Library tested in Java
Scripting Test
Now my question is, how i can call this script from a Filter setfield
action.?
I cant find any reference for the script i created from the
Hi,
I have a question about ARS Scripting Plug-in for JAVA, is this plug-in
supported by BMC ?
De: Action Request System discussion list(ARSList) em nome de Kodali Prakash
Enviada: seg 9/6/2008 14:47
Para: arslist@ARSLIST.ORG
Assunto: ARS Scripting Plug-in
Yes, I believe.
On Jun 9, 11:03 pm, Tadeu Augusto Dutra Pinto [EMAIL PROTECTED]
wrote:
Hi,
I have a question about ARS Scripting Plug-in for JAVA, is this plug-in
supported by BMC ?
De: Action Request System discussion list(ARSList) em nome de Kodali
Prakash,
I say that because some months ago we tried to install this feature in our
company. And, unfortunatly, we did not use this feature because we're having
some problems during installation and the BMC's Company Representative in my
Country said that they don't support us because this
Prakash,
For a sample look at the form: Java Scripting Test
) Open the form in New mode
) Select the 'Name' of the Filter Script Library record you created
) Input up to 4 inputs in the 'Argument [1,2,3,4]' fields
) Submit the record
Filters on that form should show you what you need to know.
Not if the ip address is getting resolved by DNS.
On Jun 6, 10:55 am, Kemes, Lisa [EMAIL PROTECTED]
wrote:
Changing the IP Address on the Mid Tier server, should not break
anything as far as the client goes right?
MT 7.0.1 p5
ARS 7.0.1 p3
Windows 2003 Server
Apache/Tomcat
Lisa Kemes
AR
CMDB and Mid-tier do not need to be installed on the same server.
I think all you have to do (beyond what you've already done) to get the CI
viewer to work is to point the Default Web Path (its on the Advanced tab
of the Server Information form) to your Mid-Tier.
Thad Esser
Remedy Developer
Kevin,
If your up for it then you might try the ODBC access to ARS data. ( An
ARS ODBC driver should have been installed when the User Tool was
installed.) That might be a better programmatic way to get at the
data.
HTH.
--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action
I am sending the following because my intern can not send anything to the
arlist.
Thanks,
Larry Zimmermann
Remedy Team
4400 Dacoma, BH2, 1433F, Houston, Tx
(Office)713-431-0172
(Cell)713-823-4985
Listeners,
I am new to Remedy and I see an error that I believe i know the cause
for, I just
Barring any development, Business Hours for a group are not taken into account
for group assignment.
And yes, it will be assigned to this group - as long as it would have normally
been assigned to this group within normal support hours. In the Incident Log
however, while the 'Actual Duration'
This is the second time this has happened. I come in to work in the morning,
and no one can log in. I have to cycle remedy on the server to get it to work.
It is throwing a miscellaneous TLI error from the client, or from the MT, just
saying authentication failed.
Below is from the error logs:
Gary, this looks like it might be a connectivity issue between AR System and
the DB. This often happens when the DB is taken down for backups and then
brought back up without restarting AR System. Have you verified that this
is not the problem? If it all works again after bouncing AR System,
Larry and intern,
A Malloc error is a memory error, what was going on when the error happend?
Have you turend on logging?
hbr
On 6/9/08, Larry Zimmermann [EMAIL PROTECTED] wrote:
I am sending the following because my intern can not send anything to the
arlist.
Thanks,
Larry Zimmermann
The DB and ARServer are on the same server. I just found out that server was
rebooted at the same time.
I checked my dependencies and it shows that SQL Server is a dependency of AR
System, so the sql server should come up first and then arsystem should.
For some reason, arsystem looks like
I took special notice of that the other day too...because I am also running
1.6...but I'm running patch 3 which according to the post is the latest you
can run without coming up against that error...I would recommend trying
1.6.0_03 and see if that helps
_
From: Action Request System
I too have noticed that our ARS 7.0.1 p6 tries to start before SQL 2005 is
ready. Both are on the same 2003 server.
Jason
On Mon, Jun 9, 2008 at 1:26 PM, Gary Opela (Corporate)
[EMAIL PROTECTED] wrote:
**
The DB and ARServer are on the same server. I just found out that server
was
Tomorrow I'm going to add SQL Server agent as a dependency to remedy, so that
will give SQL server more time to come up, since SQL Server is a dependency on
SQL Server agent.
I'm running 7.1 no patch, and 2003 server with sql 2k5.
Thanks,
Gary Opela, Jr., RSP
Remedy Engineer
Leader
Yeah, from a completely uninformed position, it sounds on the surface
like a bug of some sort in SQL 2K5...like the service is announcing that
it's started BEFORE the tables are accessible yet. It seems like the
common thread is SQL 2K5...
-Original Message-
From: Action Request System
I'm having a problem with a users client. She opens Remedy and gets an
ARERR 1900 and the Application List is greyed out. This started this
morning and she hasn't had this problem before. I completely removed the
client, rebooted her machine and reinstalled but same problem. Anyone
run into this
Did you login as another user to determine if it was the user or the machine?
-Original Message-
From: Wheeler, Dylan [EMAIL PROTECTED]
To: arslist@ARSLIST.ORG
Sent: Mon, 9 Jun 2008 4:53 pm
Subject: No Application List - ARERR 1900
**
I'm having a problem with a users client.?She
Does this user have the same problem on a different machine? Maybe it's the
user account, not the machine.
Rick
On Mon, Jun 9, 2008 at 1:53 PM, Wheeler, Dylan [EMAIL PROTECTED]
wrote:
** I'm having a problem with a users client. She opens Remedy and gets an
ARERR 1900 and the Application
Chris, how did the weekend's recovery go? Any more questions or lessons
learned that you could share with us?
Rick
On Fri, Jun 6, 2008 at 1:02 PM, Rick Cook [EMAIL PROTECTED] wrote:
Well, that's an unfortunate fact that I'm afraid I don't know any way
around. The bulk of the time is really
She was able to login to another machine and she is able to login to the
mid tier.
I haven't tried logging into it on her machine myself, I'll try that
when she gets back to her desk.
-
Dylan Wheeler
Production Control Analyst Principal
IT Operations
Downey Savings Loan
I just logged in and I got the same error, so it must be something on
the machine.
-
Dylan Wheeler
Production Control Analyst Principal
IT Operations
Downey Savings Loan Association, F.A.
Email: [EMAIL PROTECTED] mailto:[EMAIL PROTECTED]
-Original Message-
Hello,
I'm working with a company in San Diego that is looking for a strong
Remedy Developer (description below). If you are interested or know
someone that is please touch base with me.
Respectfully,
Matthew Haver CIR ACIR CDR
Senior IT Recruiter
Yoh IT
Know greater talent (r)
Kevin,
I have been doing this for years and the simplest method that I have found is
to use the AR System ODBC Data Source available through MS Excel. This ODBC
driver is installed/available by default on workstations that have the Remedy
User Tool installed on it. The best part is that you
Hi everyone...
I need to understand how mid-tier ( 5.1.2 or 7.x ) manages license with
webservices.
For exemple. I have 100 users ( floating ) consuming remedy webservices and
they need to
change tickets. Will the Remedy Server hold the user licences waiting the
time-out or
the webservices
Hi Mario
From experience for version earlier than 7.x (not quite sure for
version 7.x yet), Remedy server will hold the user licences waiting
the time-out if user did not log out. Webservice will not performs
the logout after send the response straight away if user did not
logout themselves.
Server hold the user licences waiting the
time-out or
the webservices performs the logout after send the response ?
Thanks
Mario Roberto
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database 3169 (20080609) __
The message was checked by ESET NOD32
Dear Listers,
Did you get a chance to go through my problem below?
Thanks,
RemProf
On 6/9/08, Remprof [EMAIL PROTECTED] wrote:
Hi Listers,
I have a strange problem in my customized form. I will sumarize it below:
1. Built a display only form. (To act as a console)
2. Put a tree table
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