Hello,
Are you trying to install IIS and Tomcat? If so, we wrote a long list of
issues to BMC on this topic (the default install was broken) but never
got a response. I think the major problem was the 64bit mod_jk build
(1.2.31, or maybe it was 1.2.30) didn't work.
John
Thanks Jason,
I'm pushing a another system of similar build hard to see if it will crash
but it seems to be holding up so I've no idea where the problem lies.
Cheers
Peter
Hi Peter,
We haven't tried inline normalization since upgrading to 7.6.04 but we had
similar results on 7.6 (ARS
I too had many issues with getting the default install of the Mid Tier with the
BMC packaged Tomcat to run. I ended up installing Tomcat manually (downloaded
from the Apache site) and everything worked great. I also had to tweak IIS to
add in some compatibility stuff to get Jakarta working
I can't see the point of IIS in many configurations. Use Tomcat
standalone and SSO Plugin's Integrated Windows Authentication
functionality, not found in any other product :-)
___
UNSUBSCRIBE or access ARSlist Archives at
http://www.bmc.com/home/2011/bmc-acquires-aeroprise.html
___
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attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
How does BMC manage to slaughter the names of the products it acquires so
thoroughly? Aeroprise was good. It was pronounceable. It was memorable.
BMC Mobility for IT Service Management is forgettable garble.
Jennifer Meyer
Remedy Technical Support Specialist
State of North Carolina
Office
What? What's wrong with BMCMITSM? It rolls right off the tongue.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Meyer, Jennifer L
Sent: Thursday, July 07, 2011 10:13 AM
To: arslist@ARSLIST.ORG
Subject: Re: BMC Software Acquires Aeroprise
**
Listers:
The response requests to download ESS@Work has been extraordinary! Who knew?
Maybe it is/was the FREE part??
___
There is NO obligation to purchase Support or anything else for that matter but
as
Good morning,
The discount code has been claimed. Thank you for your responses.
Andre
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attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Lol.
We bought some of the web based ITSM training a few months ago for a handful
of us. We decided to all take it together in a conference room. There were
a number of points when there is no audio and you have to read so we took
turns doing it out loud. It quickly became comical when the
Does anyone know offhand what BMCMITSM is in Roman Numerals?
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Chowdhury, Tauf
Sent: Thursday, July 07, 2011 10:21 AM
To: arslist@ARSLIST.ORG
Subject: Re: BMC Software Acquires Aeroprise
**
What? What's
Well, for the ones that you can actually use, which is MCMIM, it's 2901
:)
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Meyer, Jennifer L
Sent: Thursday, July 07, 2011 10:50 AM
To: arslist@ARSLIST.ORG
Subject: Re: BMC Software Acquires
dear listers,
I'd like to create a report on the web for my ARSystem 7.5
When my ReportCreator form opens with my form name in the right place, I
cam choose all the fields of my form.
But this is too much for my users who do not knwo about my _xyz fields
How can I hide/show my form fields in
Thanks. From now on, I'm going to just chuck the B's, T's, and S's, convert
Roman Numerals to Arabic, and refer to all of their products by number.
Jennifer Meyer
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Chowdhury, Tauf
Sent: Thursday, July
Andre,
Just wanted to say thank you to you for making this selfless and generous
offer. Sharing knowledge and helping each other out is what this is all about.
And BTW it's not worth $2000. WWRUG is priceless! :-)
See you in DC!
Doug
--
Doug Blair
+1 224-558-5462
Sent from my iPad2
Any
My suggestion was for development of the product, as other freeware type
products do,
or for example even a commercial product like Tideway (ADDM) , information is
in a wiki.
A list server is not a wiki and not what I suggested.
We are of course happy to have questions/answers about issues,
I think congratulations are in order for my friends at
the-firm-formerly-known-as-Aeroprise. Your products obviously have been
meeting a need an providing useful add-on capability.
Nice work, all!
Mike Luttmann
DISA Remedy Engineer
(and former Aeroprise client)
-Original Message-
I don't think you can. I've run into this many times. It's a bummer
Lisa
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Remedy Maniac
Sent: Thursday, July 07, 2011 10:55 AM
To: arslist@ARSLIST.ORG
Subject: how to
All,
This is a strange one and effects the mid tier. When I (admin) go to a
change request, click the task tab, select task template and click
Relate, I am presented with a form to select the template that I want. I
can sort the 'Name' column alphabetically. However, when a regular
non-admin user
I'm surprised it isn't BMC Remedy ITSM Mobility
BMCRITSMM
I'm sure everyone will shorten it to BMC Mobility and expect a motorized
blue wheelchair.
I know it isn't Friday, but now that BMC has renamed everything over the
past few months Thursday, the new Friday.
That being said,
...and one that took a lot longer than I thought it would. They were BMC in
all but name for the past few years anyway. Made perfect sense to tie the
knot, and I wish the happy couple years of success!
Rick
On Jul 7, 2011 9:39 AM, arslist arsl...@danielbloom.ca wrote:
I'm surprised it isn't
You gotta remember the BMC Naming Standards checklist that the new acquisition
rename must adhere to:
1.)Does it contain the words Service,Management, or Automation (if
no, try again)
2.)Can it be represented in a 3-5 letter acronym that is earily similar to
everything else we sell?
FYI, if you're really interested, BMC Mobility is the over-arching name to be
used across BMC. However, since this acquisition is targeted specifically at
the Remedy ITSM Suite, a modifier needed to be put in place to indicate it's
associated with Remedy. Thus it is BMC Mobility for XXX
***SNORT!***
Thank God I wasn't drinking coffee. I'd have to go home.
Jennifer Meyer
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Nathan Aker
Sent: Thursday, July 07, 2011 12:51 PM
To: arslist@ARSLIST.ORG
Subject: Re: BMC Software Acquires
Ø extra credit to the first person who can correctly identify what actual
Remedy keys should be applied to the AR Server when purchasing Service Mgt
Specialist license
Well, since AR System 7.1.00, there are no longer license keys for users,
applications or modules - so it is a trick question
Any typographic errors or misspellings are all Steve Jobs' fault :-)
You just made my day with that line.
_
John Atherly | APC by Schneider Electric | Information, Process
Organization (IPO) |
A 'motorized blue wheelchair' on the screen would need to be reviewed for
section 508 compliance.
Assuming it's on the web and not within the user tool (or flash within the
web), at a minimum it would fail 1194.22(j) if it's animated (being
motorized) and possibly (c) if the 'blue' signified
As long as you're not wearing white, you should be fine with coffee.
Wearing brown works best for coffee spills...
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Meyer, Jennifer L
Sent: Thursday, July 07, 2011 1:01 PM
To: arslist@ARSLIST.ORG
Unless it's Wednesday, then you're in Copenhagen.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Easter, David
Sent: Thursday, July 07, 2011 1:01 PM
To: arslist@ARSLIST.ORG
Subject: Re: BMC Software Acquires Aeroprise
**
Ø extra credit to the
Hi All - I have been trying to use Migrator 7.6.4 to move some form
changes from my dev server to a qa server (ARS 7.6.4) but it isn't
changing the X, Y, length, width information on the destination server.
Has anyone else see this? Is there a setting I probably have incorrect
in Migrator?
David,
I'd probably get fired if I used something called BMC Mobility for XXX in my
place of employment, as we are a family-friendly business.
Instead, since we're all Remedy folks here, you could use a variable name in
the Remedy form, something like $ApplicationName$ would seem less
No fair David, you have the classified cheat sheet. :) And have the
benefit of being the meetings where these changes are decided.
To Nathan's point it is impossible to match up the licensing console to your
support renewal to validate you are not breaching contract. I think I have
mentioned
Ø I'd probably get fired if I used something called BMC Mobility for XXX
Think of its use on jugs of moonshine rather than pornography, and perhaps
that'll go over better. ;-)
-David J. Easter
Manager of Product Management, Remedy Platform
BMC Software, Inc.
The opinions, statements, and/or
I am glad Dan declared today as the new Friday. The List has made me laugh
more than what is allowed for a Thursday.
WWRUG%VERSION% is getting closer, we can make this thread show up on a Power
Point slide...
On Thu, Jul 7, 2011 at 12:46 PM, Pierson, Shawn shawn.pier...@sug.comwrote:
**
Something about using Jugs of Moonshine to describe (a) remedy or Mobility.
Almost makes me want to go back up in the woods.
On Thu, 7 Jul 2011 14:50:36 -0500, Easter, David david_eas...@bmc.com
wrote:
Ø I'd probably get fired if I used something called BMC Mobility for
XXX
Think of its use
You just can't stop with the inappropriate references can you :)
(insert mental image of Beavis and Butt-head laughing saying you just said
j...)
On Thu, Jul 7, 2011 at 12:50 PM, Easter, David david_eas...@bmc.com wrote:
**
**Ø **I’d probably get fired if I used something called “BMC
The Jugs of moonshine are necessary to identify a product after the renames and
to apply the licenses [ not keys :) ]
It's all related.
Nathan Aker
ITSM Solution Architect
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf
Questions? Contact Benard at bbeaull...@beaullieu.com
Beaullieu Associates, Inc is seeking qualified candidates to fill a
Senior Remedy Action Request System Developer position located in San
Antonio, Texas. This is a direct hire position with an established
Information Technology Services
That answer makes me think of the scene in My Cousin Vinny where Lisa Tomei's
character is responding to a trick question posed to her by the defense
attorney.
Ben Cantatore
Remedy Manager
(914) 457-6209
Emerging Health IT
3 Odell Plaza
Yonkers, New York 10701
david_eas...@bmc.com 07/07/11
Positraction baby!
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Benedetto Cantatore
Sent: Thursday, July 07, 2011 4:21 PM
To: arslist@ARSLIST.ORG
Subject: Re: BMC Software Acquires Aeroprise
**
That answer makes me think of the scene in
lol, that was the best one so far. You could also use it to describe a
solution.
Axton
On Thu, Jul 7, 2011 at 2:56 PM, pritch pri...@ptd.net wrote:
Something about using Jugs of Moonshine to describe (a) remedy or Mobility.
Almost makes me want to go back up in the woods.
On Thu, 7 Jul
**
HI Susan,
Go here - http://www.wwrug11.com/events_D1.htmluse the links at the bottom of the page to move through the days. Tutorials are already there, as are General Sessions anda couplepre-conference tutorials. Coming soon - more pre-conference tutorials and the afternoon sessions..
Hope
Hi All,
We are actively looking for a mobile client solution to connect to our ITSM 7
(ARS 7.1) suite for Incident, and optionally Problem, Management. Our primary
interest is in a client that will work on the iPad. Either a native app or web
interface would be acceptable. Compatibility on
Lyle,
Excellent timing. You may wish to speak with your BMC representative as BMC
just acquired Aerorprise to do just this...
http://politico.biz/bmc-software-acquires-aeroprise
-David J. Easter
Manager of Product Management, Remedy Platform
BMC Software, Inc.
The opinions, statements,
Lyle,
If your people will have network access -- you may consider Kinetic Request. It
allows you to build the exact screens you want (with all the chewy goodness
of iPad styling). And - a sort of nice feature -- is it will work with your
existing ITSM (no need to upgrade ARS etc...).
Also -
Hello all,
Long story, I'll try and make it quick promise. Thank you in advance for your
help.
I've added some custom fields to CHG:Infrastructure Change. These fields are
populated by questions in SRM. Did all the work to get the questions to map
correctly in SRM. I've added these
Migrator 7.6.04.0x is overlay aware (barely) and you may need to make sure
that the target form is overlaid, and that on the overlay form all of the views
that the field is in are also overlaid. You may even have to overlay the
field(s) first, then migrate the changes to the field(s). I found
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