Hi Roger,
Thanks for the input. Do I need to setup a Manual Identification? How
does this only merge a record if one exists?
Thank you.
On Mon, Dec 10, 2012 at 11:49 AM, Roger J rjust2...@aol.com wrote:
**
Do not allow Auto Identification on the dataset to be merged.
Original
Merge uses the Recon ID to either merge or not merge an entry. If a new entry
is added the automatic identification will give it a Recon ID, if the ehtry
exists and the qualification works it get the recon ID of the existing CI.
-Original Message-
From: hornetload1
ARS 7.6.04 SP 4 Our server crashes if I try to deselect the New User Must
Change Password in the Enforcement Policy section. Here are the steps taken.
Login to Remedy.Click on AR System Administration AR System Administration
Console from the Home Page.Click on System General Password
Thanks Roger. If the entry does not exist what happens? I believe an
entry gets created as if it was a new record. However, I'd like the entry
to NOT get created.
How would we do that?
Thanks
On Wed, Dec 12, 2012 at 7:01 AM, Roger J rjust2...@aol.com wrote:
**
Merge uses the Recon ID to
Kevin,
Turn on API/Filter/SQL logging and perform the same steps, where does the
server crash?...what is it doing at the time. What is the error in the
arerror.log file?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of
If you do not do the Auto Identify then the record will not get a Recon ID and
will not be merged to BMC.ASSET.
-Original Message-
From: hornetload1 hornetlo...@gmail.com
To: arslist arslist@ARSLIST.ORG
Sent: Wed, Dec 12, 2012 8:33 am
Subject: Re: NOT merging a new record into
Good idea! Make sure you include Steve Spencer, Russ Tolley Don Langdon in
this idea (BMC employees). I'm pretty sure that their product (My E-Service
which BMC recently acquired) has this feature already built in. In fact, I
believe the pre 7.6.4 version of BMC KMR (which they had also
Sonali,
I hate to say it, but the 'control' of the source needs to happen
somewhere...but in the BMC LDAP integration, that is done at the form level.
If you are looking for the ability to control it similar to an 'advanced'
feature of a piece of workflow, I think you may need to build
Done! :)
On Tue, Dec 11, 2012 at 5:32 PM, Remedy rem...@richter-home.net wrote:
**
Matt,
** **
As always you come up with great ideas.
** **
Howard
** **
*From:* Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] *On Behalf Of *Matt
I have a Remedy Engineering job Opportunity in Downtown DC. This is a contract
to hire position for a government client. You do not need to have a previous
clearance we can clear you for this opportunity. Here is a copy of the job
information, if you are interested in the position you can call
Hi All,
I know RemedyForce is a SaaS solution and BMC Remedy ITSM can be on
premise/onDemand is a basic difference. However, i am trying to find out
the difference in terms of capability when it comes to features provided
OOB.
I have seen many ppts that say RemedyForce provides most of the
Yes, but I want to change that dynamically based on a schedule. So I want
to achieve something like below:
At 10 AM pull groups form domain DomainA
At 11 AM pull groups from sub-domain DomainA1
At 1 PM pull groups from domain DomainB
At 2 PM pull grups from sub-domain DomainA2 etc...
This would
Karthik,
I'm sure this won't help you much, but maybe it will. The RemedyForce solution
is meant for smaller organizations with less data/structure. It does not (from
my understanding) include a full CMDB. It is sized and priced for someone that
needs something, but not everythingI don't
Hi Kevin,
Do you see the crash stack in arerror.log? Can you just paste the crash
stack info from arerror.log
~ Vaibhav
On Wed, Dec 12, 2012 at 5:24 AM, Kevin Shaffer
kevin_l_shaf...@hotmail.comwrote:
**
ARS 7.6.04 SP 4
Our server crashes if I try to deselect the New User Must Change
Thanks LJ, yes i knew this info. Infact, we can try out RemedyForce for
free on BMC website itself.
http://go.bmc.com/KarthikHulikal?elqPURLPage=1371elq=b6057168b3d94bfa99e5108e04ab79f7
I am using the same and doing a comparison check rightnow
Regards,
Karthik
On 12 December 2012 22:12,
We have regular webinars on Remedyforce; there is one tomorrow, as a matter of
fact! You can sign up here:
https://bmc.webex.com/bmc/onstage/g.php?d=751597429t=a
And you'll get a link to the recording post-demo
RemedyForce does include a CMDB, with basically the same structure as the
Remedy
Hi All,
When I created a People record I used the wrong login ID for a new user and
need to correct this. The field in the People record is now read only. How do I
correct this? Can I just go to the User form and update it there?
Also when some leaves what is the best way to remove a People
Hi Sonali,
Try going through Global Catalog Server instead of DC :)
From: Sonali Gupta son...@gupta.cc
To: arslist@ARSLIST.ORG
Sent: Tuesday, December 11, 2012 4:42 PM
Subject: Pulling data from multiple domains/subdomain
**
Hi Arslist,
I am looking for
I would mark that record as offline and create a new record with correct
login ID. Also, when someone leave organization, you can have their people
record offline.
~ Vaibhav
On Wed, Dec 12, 2012 at 10:40 AM, Brittain, Mark mbritt...@navisite.comwrote:
**
Hi All,
** **
When I created
Mark,
Under the 'Other functions' nav area there is a 'Remove Login ID' button that
may help you out.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark
Sent: Wednesday, December 12, 2012 11:40 AM
To:
You can also use the Data Management Wizard to change the login ID.
Application Administration Console Custom Configuration tab Foundation
Data Management Data Wizard
1. Update target values
2. Login ID
This will update the login id and all OOTB references on the supporting forms.
It'll
i think marking the people record Offline, disabling the User record does not
have any impact in term of restricting access for the user.You might want to
change the password if the user has left or delete the record.
Ravi Rai
Date: Wed, 12 Dec 2012 10:45:16 -0800
From:
And the winner is...
Cool tool and good advice.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Bess
Sent: Wednesday, December 12, 2012 12:52 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy login ID in People record
ATTENTION: I, nor anyone in my organization, is interested in being contacted
by reporting vendors for product pitches after reading the following
Anyone in ARS Land have any feedback (good or bad) on the Xtraction reporting
tool?
We're kicking the tires on it a bit and I'm just doing a
I like to refer to this part of the DMT as the Marriage/Divorce function,
since that's generally the only time I run it.
Thanks,
Shawn Pierson
Remedy Developer | Energy Transfer
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On
Nathan,
We'll take that as a challenge!
And, I understand your wishes to not be contacted, but I am bound to a
commitment to provide for my family, therefore... our sales person will
attempt to contact you unless with Xtraction (or BMC Analytics for that matter)
you can:
-Within 90
Thank you all for valuable input.
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years
I'll respect Nathan's wishes and won't address this to him or have anyone
contact him but similar to Lee I would be doing a disservice to my product
if I didn't address the topic in general. I would recommend anyone take a
look at Yurbi (www.yurbi.com) for ITSM (or SDE or Footprints) reporting.
I'm looking for a similar report and am unable to locate HPD:HelpDesk_SLA in my
current Remedy. Is there a different version of it for 7.5.00 (Patch 004)?
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Stroud, Natalie K
Sent: Tuesday, December
You may need to build it - via configuration of SLA, you also need the
SLA engine installed
Stuart Schon
Service Desk Systems - Manager
Fujitsu Australia Limited
2 Julius Avenue, North Ryde NSW 2113, Australia
T +61 2 9113 9435 M +61 458 592 245
stuart.sc...@au.fujitsu.com
30 matches
Mail list logo
