Hi
I found all ar processed running except arforkd process and this is causing
lot of issues for us, for example where we have used set field action with some
thing like this: $PROCESS$ @@:/usr/local/bin/perl/cm/scripts/cmquery
$zTemp255$
all these actions are getting failed and that is
People Templates only apply when you are creating new people. If you are
setting up people who already exist, you can't apply a template.
Unfortunately, without the ability to customize, you're going to have a tough
time getting past this one.
Thanks,
Shawn Pierson
Remedy Developer | Energy
Well, I have to add 20 users to a new support group, some things in itsm does
not impress me...:)
Från: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] För Pierson, Shawn
Skickat: den 13 maj 2013 13:27
Till: arslist@ARSLIST.ORG
Ämne:
For something like support group, you can go to the ctm:support group form
and click Add on People tab. If you do a search that returns multiple
people, I think you can ctrl+click multiple and add that way.
Sent from my iPhone
On May 13, 2013, at 9:30 AM, lars.j.petters...@vattenfall.com
Yes, but still add Companies (8) and Applications permissions (10), and
functional roles (3) * 20...Many clicks...:)
Från: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] För Tauf Chowdhury
Skickat: den 13 maj 2013 15:33
Till:
For app permissions, you can import into the ctm:people permission groups
form. Just look at the workflow that pushes to this form and map those in
your import.
That's 2 down buddy.
Sent from my iPhone
On May 13, 2013, at 9:40 AM, lars.j.petters...@vattenfall.com
Are they new users or existing users? If they're new users, you can create a
people template with all of that information. Then just create new accounts
specifying their name and contact info.
If they're existing users, you can use the data management tool. Just fill out
the spreadsheet tabs
If you are interested, please email me your resume and a good time to talk with
you. Candidates must be based in the Toronto or Montreal metro area and speak
both French and English fluently. This is a full time employee position with
benefits- not a contract.
JOB DESCRIPTION
You will be
I always install a Remedy only installation of Java in a directory the app
controls just for this reason, that way I know what version is being ran, I
control when updates are made etc.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]
Hello Govind,
Please make sure the PATH is pointing to a required 32 / 64-bit lib..
Thanks
Anay..
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Govind M
Sent: Wednesday, April 10, 2013 1:14 PM
To: arslist@ARSLIST.ORG
Subject: ARERR 8755 error
The server is in a PST and the majority of the users are on the EST. When
notifications are sent out they contain the server time which will be incorrect
for our customers outside of PST.
For example:
Customer East Coast is requesting a meeting at 3 pm. The notification will
utilize the
Yolanda,
I don't believe that Remedy 'stores' the tz difference for a user, so it
has no real way to tell what timezone a message should be sent init's
translated on the fly via regional settings on the computer when displayed
in the browser. I have always just told them what timezone the
I did try that on Friday but the field was being set to 2000 to my temp
date/time field again (see log below) so I may not have the syntax quite
correct.
I’m using this SQL query in the set fields action into the temp character field
with the idea that I am only converting the first ten
Yolanda-
You could always modify the notification filter to append the server's time
zone directly after the time field. The users will still need to do the math
in their head to get their local time but at least they see the server time
zone (which doesn't have to be named as such) directly
I think you need to put single quotes around the field for the SQL
SELECT CONVERT(VARCHAR(10), '$zTmpDiscoveredDate$', 101) AS DiscDate
That is why you are getting 2000 ( 2012 - 9 - 3 )
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
Yolanda,
There is a Time Zone field on the AR System User Preferences form (On Locale
Tab).
This field is not automatically set and you would need Users to Manually set it
or a Process or Custom Code to set it.
There is also a Time Zone form that has the Offset seconds to be used in any
Just being able to 'see' the WSDL file if you are viewing it from the View
tab of the WSDL editor in the Dev Studio, doesn't necessarily mean that the
WSDL is guaranteed to work. The viewer is just a convenience for you to look
at the file if you want to.
You will see details of whatever the
Thanks Fred, I tried that but it still returns 2012-09-03 which is the correct
date but not the correct syntax. I thought that maybe by renaming the output
(which was something I left in from the sample code I used as an example) the
$1$ in the set fields was not getting a value back so I
I would like apologize to anyone who may have received a 'spam' e-mail from
me two weeks ago. This email had a Subject line of FW and a web hyperlink
to various spam web sites.
This issue was not caught by my anti-virus/anti-malware software and was
sent to all the individuals that were
Maybe a tool which injects an api transaction to mimic end users would be good
here Howard? I can think of a few commercial options or maybe just a small java
app run as a chron type job.
Richter, Howard (CEI - Atlanta) howard.rich...@coxinc.com wrote:
**
Hello to all,
The past few nights
How about the driver program.
Axton
On May 13, 2013 5:53 PM, Lewington, Dominic dlewing...@columnit.com
wrote:
**
Maybe a tool which injects an api transaction to mimic end users would be
good here Howard? I can think of a few commercial options or maybe just a
small java app run as a
There is a Patrol Knowledge module for monitoring AR System that might be
helpful - you can plug that into your BPPM/PNET server. See
http://documents.bmc.com/supportu/documents/90/10/219010/Output/09186a33806c5fe1.htm.
I am not sure that the version in this document is the latest though, the
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