Hi Ben,
Can you elaborate more on how I can extract the attachments and transfer it to
another database without using workflows?
TIA
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Where the Answers Are,
Attachments are compressed using a proprietary algorithm of BMC. There are
posts in the BMC Communities https://communities.bmc.com/welcome of people
who say they have de-compressed them without using the AR System, but I have
not tried them.
You can use tools like the User tool to export
Amit,
That's the problem with this particular solution...if your Remedy servers
are using a load balancer then you can either configure the 'main' name to
use this RPC, but that makes ALL of your traffic go to through this new
RPC, not just the Web Service trafficso, that's why I would
Hi Allen,
Meta-Update uses the API to do the extracts to the file system. To insert into
the database you can issue a process call or direct SQL statement (through the
ARADMIN user) within the Meta-Update script (one line). You can then delete
the extracted file (one line).
All in all
You can compare the VUI in run if with the same view which u want on search
and if not same ,you can write if action to open the desired view in open window
-Original Message-
From: Julia James julia.ja...@us.ibm.com
Sent: 10-03-2015 10:38 PM
To: arslist@ARSLIST.ORG
Hi,
I am on Remedy 7.5 and the customer use Remedy User and not the web to
access the application.
I'm trying to write some code that on Query the system will redirect the
user to another view. So when the user opens the form in search mode from
the Object List it will bring them to the
Do you want default search view to be shown as the newly created view? Or once
you search the data,it should open in a new view?
-Original Message-
From: Julia James julia.ja...@us.ibm.com
Sent: 10-03-2015 10:18 PM
To: arslist@ARSLIST.ORG arslist@ARSLIST.ORG
Subject: Redirect to a
Hi,
This is OOTB as it uses a hard coded SRD for each fulfillment application.
You have to customize in such a way, it can pick up the different internal SRD
based on the tenant under which incident is created and then in turn SRD can
have tenant specific surveys n questions.
Others might
Actually it doesn't matter, as long as the search results are in the
correct view it doesn't matter which view the search screen starts on. I
need the NewDefaultAdminView (Form Alias: MECHModify).
The way I have it currently set up is that the DefaultAdminView has a
message on the top in
ARS 8.1.01
ITSM 8.1.01
SRM Surveys have been successfully turned on.
My question is regarding SRM Surveys Multi-Tenancy. The issue I have is the
inability to use separate Survey Questions by Company in our Multi-Tenancy
environment.
I know that singularly, a Survey can be attached to a SRD
Thank you Laurent!
TERRI LOCKWOOD • SENIOR SYSTEM ADMINISTRATOR • SunGard • AvantGard •
701 San Marco Blvd, Suite 1100 • Jacksonville, FL 32207
Office +1 (904) 281-8069 • Cell +1 (904) 627-8651 •
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From: Action Request System
I end up with 2 windows open the default view and the new view.
I tried in three steps but that still didn't work
On Window Open - Set temp field to Searching
On Window Open - Close Window
On Window Close - Open Window (with the temp field as my
qualification) but it
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