on list(ARSList)
> [mailto:arsl...@arslist.org] Im Auftrag von Ankur Gulati
> Gesendet: Dienstag, 21. Juli 2009 14:00
> An: arslist@ARSLIST.ORG
> Betreff: Unable to connect to secondry host in tnsnames.ora
>
> Hi Listers,
>
> We are setting up the our ARS solution using Ser
Hi Listers,
We are setting up the our ARS solution using Server group with two
Database servers in Active and Standby mode using Data guard. In the
application server, the tnsnames.ora has an entry with two
hosts(primary and secondary) connected with the same service name.
Below is the txt from t
tation
with Cisco LB.
I can request but I don't think we can share too much info at
this site. If I can I will forward to your email and not on the list.
[Ankur] Appreciate your help Danny.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslis
Hi Listers,
I've been assigned a task of developing a load balanced environment for
our remedy infrastructure. It has become a headache now since I am stuck
with few things.
Here's bit of description of the architecture.
We have planned for having two sites A and B, A will be Primary and B a
Hi Listers,
I am stuck with an easiest of the scenarios but just couldn't get it
through.
Here's the case:
There are two forms, A and B. A has two fields, A1 and A2. B has fields
and two Buttons. There's an AL "validate" on Form A which throws an
error message if A2 is NULL on form modify.
We too are facing the same issue, we are on patch 5. All we do right now
is cycle the server when email engine takes it down
--
Ankur
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Hall Chad - chahal
S = Action Request System(Remedy)
>
> Love, then teach
> Solution = People + Process + Tools
> Fast, Accurate, Cheap Pick two.
>
>
> On Thu, Jun 19, 2008 at 6:44 AM, Ankur Gulati
> <[EMAIL PROTECTED]> wrote:
> > **
> > I took the db and API log for the sea
(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Ankur Gulati
Sent: Wednesday, June 18, 2008 12:06 PM
To: arslist@ARSLIST.ORG
Subject: Re: Unable to retrieve data from a form
Thank you for the script Fred,
All the
)
[mailto:[EMAIL PROTECTED] On Behalf Of Ankur Gulati
Sent: 18 June 2008 08:08 PM
To: arslist@ARSLIST.ORG
Subject: Re: Unable to retrieve data from a form
**
Fred,
There are three tables on the form(Email handler Form
ystem discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Ankur Gulati
Sent: Wednesday, June 18, 2008 5:15 AM
To: arslist@ARSLIST.ORG
Subject: Re: Unable to retrieve data from a form
Hi Guys,
Another thing which I f
Hi Guys,
Another thing which I forgot to mention, the status bar at the bottom
does show that it found the record and it gets stuck saying "Refreshing
table up to Administrator`s limit"
Ankur
From: Ankur Gulati
Sent: 18 June 200
Hi Listers,
We have a form which has 5 BLOB fields. There are around 67000 records
and it takes around 3-4 hrs to search for a single record. I search on
the request_id. We do have couple of other indexes in place apart on
Request ID field.
The actual workflow is that an AL does a push field an
Hi Rick,
We had same issue with ARS 7.0.1 P5 and midtier 7.0.1 P5. We have an
open ticket with BMC and they don't seem to have a clue about it.
Downgraded midtier to P4, since then Tomcat is running smooth.
--
Ankur
From: Action Request System dis
tool. I have attached an export of these two group records from
my AR Server, which is also version 7.0.1.
Hope this helps,
--Thomas
- Original Message -
From: Ankur Gulati <mailto:[EMAIL PR
Hi All,
I have landed in a soup. Is there a way to recreate the Assignee and
Submitter group entries in the group form. I accidently deleted them and
now. These groups are System created and when I manually try to create
them, I am getting an error "ARERR [616] Group category is unrecognized
or i
Thank You guys,
Killed the arplugin process manually and its been 45 mins...working
almost fine(new records going through but updates are failing)
Mike...please do update once you hear from BMC.
I also have two issues logged with BMC for the same and the only answer
I get is to wait for next pa
Hi All,
Suddenly the plugin server stopped responding on production machine. The
webservice transactions are failing and sometimes 1 out of 10 records
gets transfered. Arerror.log shows repeated entries of Plugin Server not
responding ARERR[8939]
Though plugin server is up and running.
ARS: 7.
Hi Nisha,
I would suggest that, first you can extract all the attachments from
your GUI to the OSand before you do it you would want to replace the
name of the attachments with the request ids of the corresponding
tickets.
Then you can have a staging table in your database with the ticket ids
ters. Even countries that are close to each
other, like for example Denmark and Sweden, have slightly different
character sets.
John Magnussen
London, England
On 8/6/07, Ankur Gulati (GG/EIL) <[EMAIL PROTECTED]> wrote:
**
Hi Liters,
Hi Liters,
anything on this?
Regards
Ankur
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Ankur Gulati (GG/EIL)
Sent: 31 July 2007 06:59 PM
To: arslist@ARSLIST.ORG
Subject: European character set issue
Hi All,
I have a query related to European character set support. I have checked
the archives but it all got very confusing so I am asking it once again.
The production environment supports European character set. I ran this
query SELECT value$ FROM sys.props$ WHERE name = 'NLS_CHARACTERSET' in
ation environment do you intend to use CC?
Rick
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Ankur Gulati (GR/EIL)
Sent: Tuesday, June 12, 2007 11:56 PM
To: arslist@ARSLIST.ORG
Subject: Unable to Integrate ClearCase
Hi Listers,
ARS: 7.01
OS: Solaris
I am trying to integrate ClearCase with remedy. Followed the
instructions done whatever was mentioned in the setup pages from the Adv
guide. The issue is that the Source Control menu options are still
disabled. I can see an extra column in the admin which says
Hi Steve,
To start with I'd suggest you to go through
http://www.perl.org/books/beginning-perl/
http://www.perl.org/books/beginning-perl/> to get some exp in
perl and then you can go through www.arsperl.org
http://www.arsperl.org> and
http://www.arsperl.org/manual/toc.html
http://www.arsperl.or
Hi List,
Scenario:
ARS 7.0.1 Patch 2
Database: Oracle 9i
Some times back we did a migration from 6.0.1 to 7.0.1. Few days back
the system administrator created some new groups. When the users
belonging to these new groups login to the user tool via Citrix and try
to save a record, the user to
all possible searches
happening through qualifications used in 'set field if' actions of
workflow, or qualifications used in table fields, qualifications used in
search menus that might be defined and are used on this form, etc..
Hope this helps..
Joe D'Souza
----- Original Mes
Hi Listers,
We have a home grown application with few integrations with external
interfaces. Since last few weeks the application performance has
depleted by 60%. Earlier it was 20% CPU utilization and now the remedy
application takes 70-75% at any given time. The data would not be more
than 700,
le it, start your ARS server and then disable it..
Joe
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL
PROTECTED] Behalf Of Ankur Gulati (GR/EIL)
Sent: Sunday, February 25, 2007 11:27 PM
To: arslist@ARSLIS
(Connection refused) while
accessing forms
Hi All,
Is possible that ARS server is in administrator mode.
Regards,
Daniel
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Ankur Gulati (GR/EIL)
Sent: Friday, February 23, 2007
sh.so.10.1 . You can then take it from there.
Regards
Jiri Pospisil
Technology Support Systems
▪T▪ ▪ ▪Mobile UK▪
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Ankur Gulati (GR/EIL)
Sent: 22 February 2007 14:25
T
Hi Listers,
A wicked error is giving me a hard time.. Here's the scenario:
OS: Solaris 9
ARS: 6.0.1 and 7.0.1
DB: Oracle, oracle 9.1 client for 6 and 10.2 client for 7
Yes I have two different versions of remedy running on same server, till
morning both were running perfectly fine. Few ho
Hm..I think what you are saying is rightlemme get more into
it and do some more tests Will keep the list posted.
Ankur
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Misi Mladoniczky
Sent: 06 February 2007 03:
Hi All,
I suddenly got into a spooky situation when everything works fine and
suddenly next day you retry and things starts to act weird.
There's a filter which when passed sets a field and here's the SQL and
FLTR log excerpt for the same.
This is for the ticket coming in through mail
>
Hi Misi,
I Would love to go through the copy of the presentation.
BR
Ankur
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Misi Mladoniczky
Sent: 01 February 2007 03:19 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARLogAnaly
Sent: Tuesday, January 02, 2007 12:59 AM
To: arslist@ARSLIST.ORG
Cc: Ankur Gulati (GR/EIL)
Subject: ARPlugin error + Web Service mapping
**
Hi Listers,
Wish you all a happy new year. :)
Whe
Hi Listers,
Wish you all a happy new year. :)
When the Web Service is called I get an error message
ARERR [8939] The AR System Plug-In server is not responding. Cannot
connect to the system at this time. Contact your AR System
Administrator for assistance.
Though the web service gets
case you may want to use
double-quotes
around $Start_Date$.
Thanks
Radhika
Direct : +44 20718 20262
Extn : 20262
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Ankur Gulati
Sent: 13 December, 2006 7
nia.
- Original Message ----
From: Ankur Gulati <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Wednesday, December 13, 2006 7:25:37 AM
Subject: Date/Time in table field Qualification
** Hi Listers,
I am trying a basic qualification in the Table field
'create_date'<=$Start
Hi Listers,
I am trying a basic qualification in the Table field
'create_date'<=$Start_Date$ both the fields are the Date/Time fields of a
regular forms.
when I run it it gives "ARERR [313] Data types are not appropriate for
relational operation"
but when I try 'create_date'<=$DATE$ it works fi
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