ot; ARS server?
>
> --
> Carey Matthew Black
> Remedy Skilled Professional (RSP)
> ARS = Action Request System(Remedy)
>
> Love, then teach
> Solution = People + Process + Tools
> Fast, Accurate, Cheap Pick two.
>
>
>
> On Feb 1, 2008 4:01 AM, Hugo Visser <[EMA
OK, but my code isn't using any of the things you mention. In fact the code
that I tested ran on 7.1 beta without any native dependencies. The following
snippet triggers JNI loading stuff and errors if it fails:
ARServerUser context = new ARServerUser("Demo","","","ltvisserh71");
c
Yes, you should check the application password on the server, it looks like
a service such as Approval or Email Engine cannot login to the AR System.
Hugo
On Jan 31, 2008 3:58 PM, Moore, Chris <[EMAIL PROTECTED]> wrote:
> **
>
> Hey everyone- we restarted our server this morning after moving it
Hi,
Can anybody confirm that they are using the 7.1 API (released, not beta
version) in a pure Java way, without any use of the .dlls (for example, on a
Mac)? The reason why I'm asking this is because I'm running in to problems
when I try to run my API in pure java mode. I've disabled JNI loading
I suspect that the client-type is only valid when coming through the remedy
wireless product, which I think is discontinued. Remedy wireless supplied
WAP access to the AR System.
Hugo
On Jan 25, 2008 1:34 AM, Joe D'Souza <[EMAIL PROTECTED]> wrote:
> Not that I heard of but one of the $client-typ
Gidd,
OK, sure it's a nice flex/flash app, sure JSS does a good job supplying
data, but from an AR System perspective it has not much to do with AR System
any more. What makes AR System strong IMHO is that you can create a UI and
serve it up in the WUT or the Mid-Tier. And I agree that MT might no
OK, that works, but it isn't really what you wanted right? Because now the
workflow will always trigger whenever something that is not the user tool
touches the record. That could be for example the Mid-Tier, Email engine or
custom API's. A better approach might be not to rely on the client-type at
Hi,
I'm porting some pre-7.1 Java code to the 7.1 API (edplus actually) and I'm
wondering what the history tag should be in the generateFieldMaps function
of the ARQualifierHelper.
In the current version of edplus (
http://edplus.googlecode.com/svn/trunk/src/com/expertdesk/edplus/EntryIterator.jav
You might want to check out http://www.arswiki.org/wiki/OSI_Bug_Reporting if
you are setting the TCP port with ARServerUser.setPort();
Hugo
On Jan 17, 2008 3:18 PM, Carey Matthew Black <[EMAIL PROTECTED]> wrote:
> [EMAIL PROTECTED],
>
> ARERR 90 is a fairly generic error message. Basically your
I think we've found that "Remedy automatically escapes commands to the
database most of the time", we'll log a bug for that pretty soon now.
Hugo
On Jan 2, 2008 9:20 PM, Durrant, Michael M. - ITSD <[EMAIL PROTECTED]>
wrote:
> Remedy automatically "escapes" commands going to the database so SQL
>
A better RFE IMHO would be to allow functions in the Run-If statement, so
that we could use UPPER($Description$) = "FOO". This way your app still
works on a server set to case sensitive server and allows you to keep doing
case sensitive compares when needed on a case insensitive server.
If the com
There are no bugs relating to this in the SUN bugtracker as far as I can
see, so a Java bug seems unlikely. One other option is that BMC is using
some com.sun java classes which are not part of the JRE and might disappear
or change any time (these are sun implementation classes).
Hugo
On Jan 7, 2
Michiel,
A quick test of "System.out.println("test".getBytes("iso-2022-jp"));" shows
that that particular encoding is supported on my Java 6 install. So unless
BMC is doing something funky it should work.
However, it may be that you need to install the "international" version of
the JRE, or select
This is a tricky one, the attachment isn't actually updated in the DB.
However, the WUT will create a temp file somewhere to show and open the
attachment. If you change the attachment the temp file is changed. Now when
you open the same temp file is opened again, it is not overwritten. It
appears t
Using the access control (form permissions) that the AR System provides
would be your best option IMHO.
Hugo
On Dec 18, 2007 9:33 AM, vikas kapoor <[EMAIL PROTECTED]> wrote:
> ** Hi Misi,
>
> Thanx for the reply. But this change would restrict all the users for
> accessing the forms.
> How could
should use unicode data types within the db.
> Makes transitioning from non-unicode to unicode a bit more difficult,
> but not impossible.
>
> Axton Grams
>
>
> On Dec 13, 2007 4:05 AM, Hugo Visser <[EMAIL PROTECTED]> wrote:
> > ** I'm sorry, but I'm find
Ofcourse that does make sense! ExpertDesk has OLA's for tasks (any tasks,
being Change, Incident, Problem or Operations) since at least version 4
(we're heading for release 6.7). In our implementations, we turn things
around: if you don't need any OLA's (but most customers do), we define a
"generic
I'm sorry, but I'm finding this almost offensive. Unicode was invented to
map a character to a byte representation. So when your product "supports
unicode" it most of the time means that you can enter any kind of character
in a field or whatever and that the system will do the right thing to store
Hi,
I don't really get why you'd want to write a plugin if you are still
inexperienced with ARS (how do you even know you need one), but hey, it's
your party...
For 6.3 however, there's no Java API to create AR System plugins. You can
only write plugins using the C API. You could build a thin JNI
You should change your batch file to include a "change directory" statement.
One of my favorite windows batchfile tricks is using "cd /d %~dp0" which
will change to the directory where the batch file is located and also change
the drive. This only works when using "cmd.exe" so the client should be
No, the admin tool does the actual "syncing". Since the admin tool is a
client side and windows only, you cannot synchronize the search database
from a unix command line.
Hugo
On Nov 29, 2007 5:37 PM, Drew Shuller <[EMAIL PROTECTED]> wrote:
> Can the Synch Search Database be run from a Unix comm
Tomcat does not require the SDK, the JRE is sufficient
(http://apache.dsmirror.nl/tomcat/tomcat-5/v5.5.25/RELEASE-NOTES). The
BMC installer however does require a SDK present. Maybe that's a
left-over from when they bundled ServletExec. You could also call it a
bug in the installer if you like.
Hu
Any screenshots or presentations on the upcoming dev studio?
Hugo
On Nov 14, 2007 8:27 AM, Geoffrey Endresen <[EMAIL PROTECTED]> wrote:
> Exactly. The new Eclipse developer studio looks awesome.
>
> On Nov 8, 2007 2:52 PM, Susan Palmer <[EMAIL PROTECTED]> wrote:
> > **
>
> > Great summary Geoffre
into the guide. Seems
> that the execute on conditions do not help.
> Any idea on this matter?
> Serouche
>
>
> Hugo Visser wrote:
> > If you are running this from within filter guides, I think you can't
> > make the server refresh a table you are processing. It'
If you are running this from within filter guides, I think you can't
make the server refresh a table you are processing. It's refreshed
once when you first access it, and the server appears to cache the
result in the transaction you are running. So even if you change the
qualification in workflow,
While that could work, it doesn't seem to be very more secure, as I
can still capture the hashed password and use that to login or send
email requests. In the past one could login with the hashed password
from the usertool, I'm not sure if that still works...lets hope not :)
Hugo
On Nov 8, 2007 5
I think we all did Patrick ... :) Let's hope they'll get it right.
On Nov 8, 2007 5:21 PM, patrick zandi <[EMAIL PROTECTED]> wrote:
> **
> My undo, it is finially in.. I asked for that years ago.
> awesome...
>
>
>
>
> On 11/7/07, Rod Harris <[EMAIL PROTECTED]> wrote:
> > **
> >
> >
> >
> > Hi Bri
those from the local AR Server Mid-Tier
> virtual path.
>
> Brain can you please try opening any other extension file, like DOC,
> XLS, etc. Maybe this might lead us somewhere.
>
> Awaiting some positive results for further investigation
>
>
>
> On 11/3/07, Hugo Viss
Again, you should verify that the mime-type that is sent is the correct one.
One option would be to install the firebug extension to see what is being
sent to the browser. If the mime-type is incorrect (for example text/plain),
Firefox will just open it as text, like most other browsers. "IE works"
It's probably a mime-type issue. IE is doing some guess work based on the
extension of the file, that's why it might (or might not even) work in IE.
The only real fix is to configure the web server or in your case the servlet
container correctly. What you could try is to add the pdf mime type to th
I know we are eating our own dog food, our Customer Care department uses
ExpertDesk (ofcourse!). And yes, the detailed description field is of length
0. No rocket science there :)
On topic, I always assumed that BMC uses some form of ITSM for their
support, but they do not? What about the last big
...Or ExpertDesk, http://www.expertdesk.com for that matter...On ITIL
compliance see: http://www.expertdesk.com/en_US/ITILcompliant.html.
(Yes there are more OTB AR System apps out there!)
Hugo
On 10/24/07, Gidd <[EMAIL PROTECTED]> wrote:
>
> ** Stan,
>
> Where in your reply is there a Yes or No
the ar.cfg file.
> >
> > For all instance initialization, the public initialize(ARPluginContext
> > context) should be used. The initialize method is invoked once for
> > each thread instance in plugin server.
> > ---
> >
> > Still i lik
Hm, the constant values start from 0 for INFO to 3 for FATAL, so it looks
like there is no lower level than INFO...(by design I guess)...
Hugo
On 10/8/07, Jarl Grøneng <[EMAIL PROTECTED]> wrote:
>
> Why is there no DEBUG loglevel in the Java plugin api?
>
> This is whats accesible:
> PLUGIN_LOG_L
Right, the way I read the javadoc I understand that the initialize will be
called once the plugin is loaded. From the javadoc I can not tell for sure
if that moment is the plugin server is started. It's not clear what is meant
with "at startup load time"...It could be the plugin server start up, bu
Dan,
I don't really see the issue here. There is a difference in implementation
for the Java plugin server and the C plugin server. For example, the C
plugin server will only start one thread unless you configure the plugin
server otherwise. The C plugin server will initialize the plugin when the
I'd install Java 6 in a separate path, side by side with the current
1.4install. Later if you want it to make the default, you just symlink
the
install. This way if anything goes wrong you can always go back to the last
known working configuration.
ARS uses Java components in several places, for e
The 7.1 API uses log4j for logging, in fact it forces it on you. I wish BMC
had taken more care when looking at the pile of dependencies. In stead of
using a heavyweight logging framework like log4j they could also have used
the standard java.util.logging. Even if you _do not_ want any logging for
me about how good ITSM is and that I have to defend myself.
> (Remind me to never do business with IT Prophets if that's how they're
> going to treat people).
>
> Thanks,
>
>
> Gary Opela, Jr
>
> Sr. Remedy Developer
>
> Leader Communications, Inc.
>
You can use arcache to create a temporary admin account, so that you can log
in again as an administrator and fix things. The command is documented in
the configuration guide.
Hugo
On 9/20/07, Sanjana AGARWAL <[EMAIL PROTECTED]> wrote:
>
> Hello,
>
> During some experimenting I have removed Demo
Scott,
I agree, it would be way to harsh to bash or fear ITIL without any
arguments. I'm not sure where this comes from, after all, ITIL is about best
practices. It's not about forcing you into some kind of strict process
model. Maybe the fear is because of the way ITIL is presented to some of you
It could be your version of "tar" (you didn't share the OS you are
installing on). I know that GNU tar differs from some other tar versions,
some open source sites explicitly state that you need gnu tar for their
releases. It might be that you need GNU tar or that your OS version of tar
needs updat
3
> server so I thought it might be related to that.
>
> Cheers,
>
> Sebastiaan
>
>
> 2007/9/17, Hugo Visser <[EMAIL PROTECTED]>:
> >
> > ** Hi,
> >
> > Has anybody gotten the active link "service" action working? During beta
> &
Hi,
Has anybody gotten the active link "service" action working? During beta it
was working somewhat, but in the release I can't get it to do anything but
crash the user tool.
If it doesn't crash it just logs a "goto guide label" action in the workflow
log and doesn't do anything (API logging does
If you mean that you'd like to have duplicate login names, then I think
you're out of luck, because a user login name must be unique within the AR
System. The only solution would be a naming convention so that your user
id's are unique for the entire server.
Hugo
On 9/11/07, Steve Burke <[EMAIL P
lity correct
> in that case. But having the ability to rename(enable/disable) a guide
> and sub in your own (based on name) might be a very good choice for a
> customization design pattern for those objects too.
>
> --
> Carey Matthew Black
> Remedy Skilled Professional (RSP)
> ARS = Act
My bet is that AR Developer Studio will be built on Eclipse and therefore it
will be much easier to integrate with VCS's like CVS and SVN that already
have a team provider in Eclipse. I'm not sure how the copy-merge model of
CVS and SVN are a good fit when it comes to AR development however.
I und
What about all of the administration stuff in the API? Also, for large
amounts of data transfer XML is not really the right vehicle IMHO. A binary
protocol is usually a better fit, performance wise. It would be nice however
if that protocol would be "open" so that people that like Ruby can use that
Hi Carey,
Quite, a list but I'll just pick one :)
On 8/15/07, Carey Matthew Black <[EMAIL PROTECTED]> wrote:
>
> * STOP using names as the unique identifier for an ARS object. An
> internal GUID would go a long way to making the whole development
> process easier. ( Change a name and move it to p
When looking at Java memory usage you should be aware that when you allow a
certain heap size, this doesn't mean all of the heap is actually used at
some point. A good behaving Java app will allocate up to the max heap, both
"active" object and "dead" objects that are about to be garbage collected.
Fred is right here, you are building a new URL you should escape the special
characters in the url. Anything else does not count as a valid url and might
work (on IIS for example) or might not work (on anything else :P)
URLEncoder would be the class you'd use for this in Java.
Hugo
On 8/9/07, Pr
Hi Brian,
It is very unlikely that the JAVA VM has a memory leak of that amount of
memory. Most of the time it's the JAVA Application (your app server and
Mid-Tier) that is more likely to leak memory or maybe more acurate "hold on
to memory".
You are not running the latest 1.4.2 version however,
Ravi,
The jars only won't cut it. You also need the native libraries and ofcourse
the documentation. I suggest that you either get those files from Axton's
site http://arswiki.org/projects/arapi or from a server install that has the
API files installed in a separate folder.
Hugo
On 8/8/07, Sam R
= 'ATTACH16929'
>
>
> HTH someone.
>
> Stephen
>
> --
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] *On Behalf Of *Hugo Visser
> *Sent:* Thursday, August 02, 2007 5:15 AM
> *To:* ar
You cannot compare the file contents, but using TR you should be able to
detect that a file was attached again (if the DB value wasn't $NULL$). The
"value" contains the file size in bytes, the compressed size in the DB and
the full filename on the client.
Also note that user cannot change the atta
Usually I refrain from plugging our product, but what the heck...
ExpertDesk is out OTB application that has also full localisation support
out of the box. By default we supply English, Dutch, French, German and
Polish locales (views and error messages). On top of that we have a full
data separati
On 7/30/07, David Sanders <[EMAIL PROTECTED]> wrote:
> > To resolve this, I need to calculate MANUALLY what could be the length
> of
> the value with this special characters, and make the field bigger...
>
> Correct. AR System developers tend to triple the number of single-byte
> characters neede
Appajee,
Is it (going to be) documented which classes rely on native libraries when
running against a 7.1 server? I can imagine that if qualifier parsing
requires a dll, and my program doesn't require that, I can leave out the
dll?
Regards,
Hugo
On 7/26/07, Papolu, Appajee <[EMAIL PROTECTED]> w
David,
I think it's a WUT bug. In ExpertDesk we sometimes encounter the same
problem, though not always. It looks like a temporary file is created and
shown in the view field. But the file is also deleted at some point. When
the file doesn't exists anymore the view field displays a not found erro
Hi Julio,
The short answer is that you can only trigger filters by submitting or
modifying data. Escalations are timed filters which you basically cannot
force to trigger. Active links are client side workflow objects and cannot
be "triggered" on the server.
But I would recommend you to look at
If the problem is just that the request id / samAccountname is null, then
you could always map another character field to the samAccountName and use
that for updating.
Hugo
On 6/25/07, Roney Samuel Varghese <[EMAIL PROTECTED]> wrote:
Dear Dmitry,
LDAP_OBJECT_CLASS_VIOLATION: Indicates that th
There's a little hint on the pricing in the subject line of the email :)
Hugo
On 6/25/07, Serouche Rahimpour <[EMAIL PROTECTED]> wrote:
hello,
something I missed or still didn't find out: how much does it cost ?
Thanks.
Serouche
Misi Mladoniczky wrote:
> Hi,
>
> Managing Help Texts in Remed
Tarun,
Sorry, but Stephen is spot on. From the manual:
"Warning:Typically, you should optimize the Push Field If qualification for
best system performance. In most circumstances, the Push Field If
statement will run a query to retrieve the list of requests in which you
will
push data values.
How
---
*From:* Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] *On Behalf Of *Hugo Visser
*Sent:* Friday, June 08, 2007 1:30 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Hypothetical
** What really disappoints me is that they are using vendor forms all over
the place
What really disappoints me is that they are using vendor forms all over the
place nowadays. That looks to me like "hey we couldn't do it in workflow, so
we built a plugin". Doesn't that mean something?
Oh and while I'm on rant mode, could we please have a "export but ignore all
of the standard AR
Unfortunately only VSS is supported. There are some products that enable you
to work with subversion in products that have the scc interface such as
Remedy has, but I haven't been able to get those working correctly with the
AR System.
Hugo
On 5/30/07, Mudit Chaudhry <[EMAIL PROTECTED]> wrote:
similar symptoms on a different box and OS would, as I
said, tend to rule out this. And yes, my workaround would also be work for
the reasons you're hinting at.
Cheers
Ben
--
*From:* Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] *On B
have problem with FreeAR…()
--
*From:* Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] *On Behalf Of *Hugo Visser
*Sent:* Tuesday, May 29, 2007 12:19 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Problem with function FreeARQualifierStruct
** Most likely you are compiling
Most likely you are compiling against a different msvcrt version then the
Remedy API is compiled against. I've run in to this when writing plugins,
aparently it's also an issue with "normal" API's. What happens is that
somewhere along the line the Remedy API allocates some memory. But since the
AP
isk. How can I set the ARTCPPORT variable
on
Midtier startup?
Regards,
Enrique.
Hugo Visser-3 wrote:
>
> OK, one thing to note that setting a server port does not override the
use
> of a portmapper. If you want the server only to run on a port you should
> turn of the "Reg
Thanks, looks worthwile to investigate what's going on in CMDB to see what
goodies BMC is keeping from us :)
Hugo
On 5/24/07, Chris Williams <[EMAIL PROTECTED]> wrote:
Francois,
Unless you have a specific case, the best I can do at this stage is
point
you to the CMDB API documentation (call
Hi
Does anybody have some more technical info on the
Application-Invoke-External-Filter? For example, whould I be able to plugin
my own "external filter" ?
Hugo
On 5/24/07, Chris Williams <[EMAIL PROTECTED]> wrote:
**
Francois,
What type of information are you after?
You should see 2 Fi
sources developed for, but we could upgrade Midtier. BMC told us that this
is a known bug, but we have read release notes and there is not reference
to
that bug.
I have a meeting tomorrow and I need to explain the problem and solution,
and I´m not sure about BMC reply.
Regards,
Enrique.
Hugo Vis
rks correctly we will apply it on production environment. We have
above 500 users, so we think a lot of time about any change we could do.
Casualty?
Regards,
Quique.
Hugo Visser-3 wrote:
>
> Hi Enrique,
>
> Have you checked that the port is specified on the Mid-Tier
configuration
>
Hi Enrique,
Have you checked that the port is specified on the Mid-Tier configuration
page? The Mid-Tier will not use the settings from the ar.conf, but has it's
own connection settings page.
Hugo
On 5/18/07, Enrique Palazuelos <[EMAIL PROTECTED]> wrote:
I was not suscribed to arslist, I´ve b
The reason I say hefty
is because all varchar columns in the db would need to be altered to
use the character limit and not the byte limit. Not sure how this
translates to other db's either.
Axton
On 5/10/07, Hugo Visser <[EMAIL PROTECTED]> wrote:
> ** Axton,
>
> Thanks, that
e to work.
Did BMC give a statement of direction for this issue, or is this a
handicap we are intended to live with?
Axton Grams
On 5/10/07, Hugo Visser <[EMAIL PROTECTED]> wrote:
> ** Hello List,
>
> I was wondering how many of you are running an ar system install in
unicode
> mod
Hello List,
I was wondering how many of you are running an ar system install in unicode
mode for your applications. Here's my situation: we develop an out of the
box workflow application called ExpertDesk that supports multiple locales.
Currently they are English, Dutch, German, Polish and French
It could be some ARImport magic that's going on. If you have \r \t \n or
such in your file, ARImport might see those as special characters, they are
special characters in the ARX format, but they might be treated as such when
you're importing CSV. To be sure you should escape those backslashes wit
Hi Rudolf,
Relational integrity is not enforced on the database level, but through
workflow. That is the reason why you do not see any relationships in the
database. Basically you shouldn't have to worry about the DB as it is "just"
the storage that Remedy uses for it's data (it's not specified h
I'm more fluent in Java so here's an example using edplus in addition to the
Remedy Java API:
http://edplus.googlecode.com/svn/trunk/example/ModifyEntry.java
Using this code you could query for entries where status (field id 7) is
'New' and set the status to 'Assigned' (1) like this:
java -cp .
Hello,
I've updated the examples for the ExpertDesk plus library and added an
example for creating an entry. For those who missed the announcement, the
ExpertDesk plus library is an add-on library to the AR System Java API that
aims to simplify api development. It's open source (Apache License),
Hello List,
I'm proud to announce that Mansystems has open sourced some of its utility
Java code under the Apache License. It's hosted on google code at
http://code.google.com/p/edplus
Here's a description of the library:
ExpertDesk Plus (edplus) is a Java library that simplifies AR System Java
Sound like a complicated way to say "I was ignoring you Daniel" :)
Sorry, couldn't resist...
Hugo
On 3/14/07, James Tobin <[EMAIL PROTECTED]> wrote:
Dear List,
I am more than happy to speak with all individuals (or companies) with
whom
Cubicegg may have a business relationship with.
However
To make installing patches easier, I always install the JDK ior JRE n a
directory without the patch number, for example c:\jdk\1.4.2. This way when
_12 or _13 comes out you don't have to change your environment variables
(which makes sense, since you're keeping the same version). On unix you'd
cou
He didn't say Mid-Tier doesn't work on Vista, what he's saying that it is
not a supported configuration. Mid-Tier is currently working fine on an XP
system, also not supported. Saying that developers will be "unable" to
develop on Vista doesn't make sense at all and is most likely not true.
A WUT
You might be safe using this for upgrades as long as the patch doesn't
involve changing or updating the data dictionary. The "shared" option will
not touch your database, assuming that some other install or patch has
already "upgraded" the db, if needed.
So for installing patches, I'd always use
back. So
that ID will never be used.
*Chad Hall*
(501) 342-2650
--
*From:* Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] *On Behalf Of *Hugo Visser
*Sent:* Friday, February 09, 2007 7:21 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Next-ID-Block-S
discussion list(ARSList) [mailto:
[EMAIL PROTECTED] *On Behalf Of *Hugo Visser
*Sent:* Friday, February 09, 2007 5:04 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Next-ID-Block-Size
** There's one thing that you have to know when working with this feature.
If you restart the server the &q
There's one thing that you have to know when working with this feature. If
you restart the server the "reserved" block gets lost for ever. So when you
start with a fresh form, and have reserved 1000 entry id's, the first entry
id will be 000...1. If you restart the server 999 entry id's ar e "lost
JBoss seems like a bit of overkill for just running Mid-Tier. JBoss is an
Java EE application server, while Tomcat is a servlet container only. For
Mid-Tier a servlet container is sufficient. As a sidenote, for Tomcat it is
not needed to install a JDK. Installing the JRE is enough to run Tomcat. I
I haven't tested this, but you can try this:
Make sure the Mid-Tier has a preference server set. Login using the usertool
while using the same preference server. Set the timezone using the
tools->options->locale tab of the user tool settings.
That should have created a prefrence record for the us
Rick,
I think the misunderstanding is that all clients fire the interval at the
same time. This is not true, as there is no synchronisation between clients.
What could be true (I haven't verified, but I can imagine), is that there's
one "queue" that handles all interval activelinks, like the esca
Hi,
Tomcat will cache compiled jsp's in it's "work" directory. When a jsp is
modified it's timestamp is updated and Tomcat will recompile and cache the
jsp again. Since you are copying over "old" files over "new" files, Tomcat
does not notice the change and does not recompile the jsp. So effectiv
Michelle,
Unfortunately there is no "true" csv format. There are several variants,
some supporting returns. Some use quoted values, some do not. From a
technical point of view it is very hard to support just "csv". The import
tool should be detecting the csv variant, but obviously it is only stic
That really sounds like a awsome product John!!! Too bad you have already
mentioned it a thousand times. I think we got your point now :)
On 12/11/06, John Baker <[EMAIL PROTECTED]> wrote:
Dan,
Or you could use the XML Gateway, which is a bit like Kinetic but an awful
lot
better. For a start,
Thanks for the effort Dan!
On 12/12/06, Dan Hardy <[EMAIL PROTECTED]> wrote:
Hi all,
I have re-licensed three open source projects as LGPL which were
previously GPL. This should eliminate any concerns about using these
projects at client sites, or even in commercial offerings. They of co
Dan,
If we could abstract out the binding between the JNI stuff and the Server
object, using a ServerFactory or whatever, you could "plugin" the server
implementation. Either one build on RTL, the Remedy API or somekind of
remote api. For that the API itself must be pretty solid ofcourse.
Just a
n, you don't need to provide
source code for the library."
Axton Grams
On 12/11/06, Hugo Visser <[EMAIL PROTECTED]> wrote:
>
> ** Axton,
>
> I'm well aware of GPL and Java being opensourced under the GPL. There's
> one exception though, Java is GPLled wit
imply implement a layer of abstraction that makes programming with them
much easier.
Axton Grams
On 12/11/06, Hugo Visser <[EMAIL PROTECTED]> wrote:
>
> ** Dan,
>
> Personally I'm reluctant to use another library that uses JNI. Although
> the Remedy supplied API is a bit weird and
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