teresa.s.fan...@accenturefederal.com wrote:
List,
I am in the process of going from 7.1 to 8.1. But in my case going from:
Windows 2003 to windows 2008
SQL Server 2005 to 2012 and 64 bit.
My high level plan is to install 8.1 on the windows 2008 server and then
apply all my changes ( not major
There is some very good information available here:
A]
https://communities.bmc.com/community/bmcdn/bmc_it_service_support/blog/2013/08/12/itsm-upgrade
B] Refer the videO @
: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sandeep Pandey
Sent: Sunday, March 02, 2014 12:15 PM
To: arslist@ARSLIST.ORG
Subject: upgrade 7.1 to 8.1 with ITSM
**
Dear All,
We are planning to start upgrade from 7.1 to 8.1 latest version of ARS and
ITSM
Of Sandeep Pandey
Sent: 02 March 2014 06:45
To: arslist@ARSLIST.ORG
Subject: upgrade 7.1 to 8.1 with ITSM
**
Dear All,
We are planning to start upgrade from 7.1 to 8.1 latest version of ARS and
ITSM. I was going through documents but came to one doubt.
We have few customization over Help Desk
Thanks Carl and Kiran for providing information. Really helpful l
information.
So we can go directly to ARS 8.1 upgrade from 7.1 but at the same time we
have to work on creation/fixing of overlays for th e existing customization
before upgrading other applications.
Thanks,
Sandeep Pandey
List,
I am in the process of going from 7.1 to 8.1. But in my case going from:
Windows 2003 to windows 2008
SQL Server 2005 to 2012 and 64 bit.
My high level plan is to install 8.1 on the windows 2008 server and then
apply all my changes ( not major changes) and use migrator to bring over
First approach is good and fast but instead of using migrator for data
movement use rrr|Chive utility.. It works wonders.
Thanks,
Vikram
On Mar 2, 2014 11:04 PM, teresa S Fannin
teresa.s.fan...@accenturefederal.com wrote:
**
List,
I am in the process of going from 7.1 to 8.1. But in my
removed.
Cheers,
J
On Sun, 2 Mar 2014 17:32:20 +, teresa S Fannin
teresa.s.fan...@accenturefederal.com wrote:
List,
I am in the process of going from 7.1 to 8.1. But in my case going from:
Windows 2003 to windows 2008
SQL Server 2005 to 2012 and 64 bit.
My high level plan is to install
Dear All,
We are planning to start upgrade from 7.1 to 8.1 latest version of ARS and
ITSM. I was going through documents but came to one doubt.
We have few customization over Help Desk and CMDB in 7.1, so we have to
have choose the upgrade stage called *upgrade arsystem server without
overlay
I would suggest 7.1 to 7.6.04 to 8.1
On 02-Mar-2014 12:15 PM, Sandeep Pandey sandeep.rem...@gmail.com wrote:
**
Dear All,
We are planning to start upgrade from 7.1 to 8.1 latest version of ARS and
ITSM. I was going through documents but came to one doubt.
We have few customization over
We have some AR System 7.1 servers (all custom forms, no ITSM) that we want to
upgrade to 8.1. We currently are using only the UT as the client, but will be
adding a mid-tier server as at least a potential front-end, since after 8.1,
it's entirely possible that APIs/DLLs might change and cause
Rick,
I know you can go from 7.5 directly to 8.1and from 7.1 to 7.5 of
coursebut I can't pull anything off the top of my head that would
prevent an upgrade directly from 7.1 to 8.1...so my recommendation would be
to try it and see :)
Regarding the move to 'Custom'...absolutely no need
Hi,
I would install a new 8.1 server and then user RRR|Chive to migrate all your
data over. This will reduce the cut-over time to an hours or so.
If you are completely custom, and have very few, and well documented, changed
to the core forms such as User or Group, you can skip the best practice
I would test the upgrade in a dev environment before worrying about extra
hardware, db's, etc
- Original Message -
From: Misi Mladoniczky m...@rrr.se
To: arslist@ARSLIST.ORG
Sent: Thursday, October 17, 2013 2:07:55 PM
Subject: Re: Upgrading AR System 7.1 to 8.1
Hi,
I would install
- Original Message -
From: Misi Mladoniczky m...@rrr.se
To: arslist@ARSLIST.ORG
Sent: Thursday, October 17, 2013 2:07:55 PM
Subject: Re: Upgrading AR System 7.1 to 8.1
Hi,
I would install a new 8.1 server and then user RRR|Chive to migrate all your
data over. This will reduce the cut-over
.
- Original Message -
From: Misi Mladoniczky m...@rrr.se
To: arslist@ARSLIST.ORG
Sent: Thursday, October 17, 2013 2:37:19 PM
Subject: Re: Upgrading AR System 7.1 to 8.1
Hi,
If you installed a brand new 7.1 on brand new hardware, I suspect that the
hardware is ready for retirement as well
We just completed our upgrade of 7.5 to 8.1 on 10/5. We built new servers
switching from Sun to Linux, moved from Oracle 10g to 11g with unicode, and
added Mid-Tier on the new servers. When ready to do the actual migration
cutover for production we used rrrChive to update data (thanks Misi love
@ARSLIST.ORG
Sent: Wed, Sep 18, 2013 12:18 pm
Subject: 7.1 to 8.1
**
All,
Has anyone gone from ITSM and ARS 7.1 to 8.1 and would like to share your
experience? My plan is to start with a fresh install of 8.1 in a staging area
and then bring over my customization (nothing to drastic here
All,
Has anyone gone from ITSM and ARS 7.1 to 8.1 and would like to share your
experience? My plan is to start with a fresh install of 8.1 in a staging area
and then bring over my customization (nothing to drastic here) and bring over
all the data, foundation and Incidents and Changes
...@accenturefederal.com
To: arslist arslist@ARSLIST.ORG
Sent: Wed, Sep 18, 2013 12:18 pm
Subject: 7.1 to 8.1
**
All,
Has anyone gone from ITSM and ARS 7.1 to 8.1 and would like to share your
experience? My plan is to start with a fresh install of 8.1 in a staging
area and then bring over my
to do.
-Original Message-
From: teresa S Fannin teresa.s.fan...@accenturefederal.com
To: arslist arslist@ARSLIST.ORG
Sent: Wed, Sep 18, 2013 12:18 pm
Subject: 7.1 to 8.1
**
All,
Has anyone gone from ITSM and ARS 7.1 to 8.1 and would like to share your
experience
Hi Teresa,
We have successfully done a upgrade from 7.1 to 8.1. But there are
important points to be considered. We used the 7 step staged approach which
you find details in the docs.bmc.com.
One main issues we faced is with the CMDB architecture change to remove
attributes from CMDB and place
Hi,
Is it possible to move 7.1 SRD's to 8.1, or do I need to recreate them?
ARS/ITSM/SRM 8.1
MS SQL
Windows
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I believe that if you are upgrading your 7.1 SRM to 8.1, it'll convert
everything necessary.
On Thu, Jul 18, 2013 at 1:56 PM, Rick Phillips r...@netfirst.com wrote:
Hi,
Is it possible to move 7.1 SRD's to 8.1, or do I need to recreate them?
ARS/ITSM/SRM 8.1
MS SQL
Windows
:
**
I believe that if you are upgrading your 7.1 SRM to 8.1, it'll convert
everything necessary.
On Thu, Jul 18, 2013 at 1:56 PM, Rick Phillips r...@netfirst.com
mailto:r...@netfirst.com wrote:
Hi,
Is it possible to move 7.1 SRD's to 8.1, or do I need to recreate
them?
ARS
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