Re: upgrade 7.1 to 8.1 with ITSM

2014-03-03 Thread Misi Mladoniczky
teresa.s.fan...@accenturefederal.com wrote: List, I am in the process of going from 7.1 to 8.1. But in my case going from: Windows 2003 to windows 2008 SQL Server 2005 to 2012 and 64 bit. My high level plan is to install 8.1 on the windows 2008 server and then apply all my changes ( not major

Re: upgrade 7.1 to 8.1 with ITSM

2014-03-03 Thread Vivek Patil
There is some very good information available here: A] https://communities.bmc.com/community/bmcdn/bmc_it_service_support/blog/2013/08/12/itsm-upgrade B] Refer the videO @

Re: upgrade 7.1 to 8.1 with ITSM

2014-03-02 Thread Hullule, Kiran
: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sandeep Pandey Sent: Sunday, March 02, 2014 12:15 PM To: arslist@ARSLIST.ORG Subject: upgrade 7.1 to 8.1 with ITSM ** Dear All, We are planning to start upgrade from 7.1 to 8.1 latest version of ARS and ITSM

Re: upgrade 7.1 to 8.1 with ITSM

2014-03-02 Thread Carl Wilson
Of Sandeep Pandey Sent: 02 March 2014 06:45 To: arslist@ARSLIST.ORG Subject: upgrade 7.1 to 8.1 with ITSM ** Dear All, We are planning to start upgrade from 7.1 to 8.1 latest version of ARS and ITSM. I was going through documents but came to one doubt. We have few customization over Help Desk

Re: upgrade 7.1 to 8.1 with ITSM

2014-03-02 Thread Sandeep Pandey
Thanks Carl and Kiran for providing information. Really helpful l information. So we can go directly to ARS 8.1 upgrade from 7.1 but at the same time we have to work on creation/fixing of overlays for th e existing customization before upgrading other applications. Thanks, Sandeep Pandey

Re: upgrade 7.1 to 8.1 with ITSM

2014-03-02 Thread teresa S Fannin
List, I am in the process of going from 7.1 to 8.1. But in my case going from: Windows 2003 to windows 2008 SQL Server 2005 to 2012 and 64 bit. My high level plan is to install 8.1 on the windows 2008 server and then apply all my changes ( not major changes) and use migrator to bring over

Re: upgrade 7.1 to 8.1 with ITSM

2014-03-02 Thread Vikrant Kulkarni
First approach is good and fast but instead of using migrator for data movement use rrr|Chive utility.. It works wonders. Thanks, Vikram On Mar 2, 2014 11:04 PM, teresa S Fannin teresa.s.fan...@accenturefederal.com wrote: ** List, I am in the process of going from 7.1 to 8.1. But in my

Re: upgrade 7.1 to 8.1 with ITSM

2014-03-02 Thread J Lander
removed. Cheers, J On Sun, 2 Mar 2014 17:32:20 +, teresa S Fannin teresa.s.fan...@accenturefederal.com wrote: List, I am in the process of going from 7.1 to 8.1. But in my case going from: Windows 2003 to windows 2008 SQL Server 2005 to 2012 and 64 bit. My high level plan is to install

upgrade 7.1 to 8.1 with ITSM

2014-03-01 Thread Sandeep Pandey
Dear All, We are planning to start upgrade from 7.1 to 8.1 latest version of ARS and ITSM. I was going through documents but came to one doubt. We have few customization over Help Desk and CMDB in 7.1, so we have to have choose the upgrade stage called *upgrade arsystem server without overlay

Re: upgrade 7.1 to 8.1 with ITSM

2014-03-01 Thread Gulshan Gupta
I would suggest 7.1 to 7.6.04 to 8.1 On 02-Mar-2014 12:15 PM, Sandeep Pandey sandeep.rem...@gmail.com wrote: ** Dear All, We are planning to start upgrade from 7.1 to 8.1 latest version of ARS and ITSM. I was going through documents but came to one doubt. We have few customization over

Upgrading AR System 7.1 to 8.1

2013-10-17 Thread Rick Cook
We have some AR System 7.1 servers (all custom forms, no ITSM) that we want to upgrade to 8.1. We currently are using only the UT as the client, but will be adding a mid-tier server as at least a potential front-end, since after 8.1, it's entirely possible that APIs/DLLs might change and cause

Re: Upgrading AR System 7.1 to 8.1

2013-10-17 Thread LJ LongWing
Rick, I know you can go from 7.5 directly to 8.1and from 7.1 to 7.5 of coursebut I can't pull anything off the top of my head that would prevent an upgrade directly from 7.1 to 8.1...so my recommendation would be to try it and see :) Regarding the move to 'Custom'...absolutely no need

Re: Upgrading AR System 7.1 to 8.1

2013-10-17 Thread Misi Mladoniczky
Hi, I would install a new 8.1 server and then user RRR|Chive to migrate all your data over. This will reduce the cut-over time to an hours or so. If you are completely custom, and have very few, and well documented, changed to the core forms such as User or Group, you can skip the best practice

Re: Upgrading AR System 7.1 to 8.1

2013-10-17 Thread pritch
I would test the upgrade in a dev environment before worrying about extra hardware, db's, etc - Original Message - From: Misi Mladoniczky m...@rrr.se To: arslist@ARSLIST.ORG Sent: Thursday, October 17, 2013 2:07:55 PM Subject: Re: Upgrading AR System 7.1 to 8.1 Hi, I would install

Re: Upgrading AR System 7.1 to 8.1

2013-10-17 Thread Misi Mladoniczky
- Original Message - From: Misi Mladoniczky m...@rrr.se To: arslist@ARSLIST.ORG Sent: Thursday, October 17, 2013 2:07:55 PM Subject: Re: Upgrading AR System 7.1 to 8.1 Hi, I would install a new 8.1 server and then user RRR|Chive to migrate all your data over. This will reduce the cut-over

Re: Upgrading AR System 7.1 to 8.1

2013-10-17 Thread pritch
. - Original Message - From: Misi Mladoniczky m...@rrr.se To: arslist@ARSLIST.ORG Sent: Thursday, October 17, 2013 2:37:19 PM Subject: Re: Upgrading AR System 7.1 to 8.1 Hi, If you installed a brand new 7.1 on brand new hardware, I suspect that the hardware is ready for retirement as well

Re: Upgrading AR System 7.1 to 8.1

2013-10-17 Thread Susan Palmer
We just completed our upgrade of 7.5 to 8.1 on 10/5. We built new servers switching from Sun to Linux, moved from Oracle 10g to 11g with unicode, and added Mid-Tier on the new servers. When ready to do the actual migration cutover for production we used rrrChive to update data (thanks Misi love

Re: 7.1 to 8.1

2013-09-18 Thread Roger Justice
@ARSLIST.ORG Sent: Wed, Sep 18, 2013 12:18 pm Subject: 7.1 to 8.1 ** All, Has anyone gone from ITSM and ARS 7.1 to 8.1 and would like to share your experience? My plan is to start with a fresh install of 8.1 in a staging area and then bring over my customization (nothing to drastic here

7.1 to 8.1

2013-09-18 Thread teresa S Fannin
All, Has anyone gone from ITSM and ARS 7.1 to 8.1 and would like to share your experience? My plan is to start with a fresh install of 8.1 in a staging area and then bring over my customization (nothing to drastic here) and bring over all the data, foundation and Incidents and Changes

Re: 7.1 to 8.1

2013-09-18 Thread Misi Mladoniczky
...@accenturefederal.com To: arslist arslist@ARSLIST.ORG Sent: Wed, Sep 18, 2013 12:18 pm Subject: 7.1 to 8.1 ** All, Has anyone gone from ITSM and ARS 7.1 to 8.1 and would like to share your experience? My plan is to start with a fresh install of 8.1 in a staging area and then bring over my

Re: 7.1 to 8.1

2013-09-18 Thread Susan Palmer
to do. -Original Message- From: teresa S Fannin teresa.s.fan...@accenturefederal.com To: arslist arslist@ARSLIST.ORG Sent: Wed, Sep 18, 2013 12:18 pm Subject: 7.1 to 8.1 ** All, Has anyone gone from ITSM and ARS 7.1 to 8.1 and would like to share your experience

Re: 7.1 to 8.1

2013-09-18 Thread Karthik Nagaramu
Hi Teresa, We have successfully done a upgrade from 7.1 to 8.1. But there are important points to be considered. We used the 7 step staged approach which you find details in the docs.bmc.com. One main issues we faced is with the CMDB architecture change to remove attributes from CMDB and place

SRM 7.1 to 8.1

2013-07-18 Thread Rick Phillips
Hi, Is it possible to move 7.1 SRD's to 8.1, or do I need to recreate them? ARS/ITSM/SRM 8.1 MS SQL Windows ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20

Re: SRM 7.1 to 8.1

2013-07-18 Thread Longwing, Lj
I believe that if you are upgrading your 7.1 SRM to 8.1, it'll convert everything necessary. On Thu, Jul 18, 2013 at 1:56 PM, Rick Phillips r...@netfirst.com wrote: Hi, Is it possible to move 7.1 SRD's to 8.1, or do I need to recreate them? ARS/ITSM/SRM 8.1 MS SQL Windows

Re: SRM 7.1 to 8.1

2013-07-18 Thread Rick Phillips
: ** I believe that if you are upgrading your 7.1 SRM to 8.1, it'll convert everything necessary. On Thu, Jul 18, 2013 at 1:56 PM, Rick Phillips r...@netfirst.com mailto:r...@netfirst.com wrote: Hi, Is it possible to move 7.1 SRD's to 8.1, or do I need to recreate them? ARS