Re: AR System Clients and API's

2010-04-01 Thread LJ Longwing
I like that as a way to display the intervals _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Shellman, David Sent: Wednesday, March 31, 2010 7:46 PM To: arslist@ARSLIST.ORG Subject: Re: AR System Clients and API's ** LJ, Have you

Re: AR System Clients and API's

2010-03-31 Thread Misi Mladoniczky
. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Misi Mladoniczky Sent: Tuesday, March 30, 2010 9:37 AM To: arslist@ARSLIST.ORG Subject: Re: AR System Clients and API's Hi Lisa, Yes, it is in the RRR|Log-product

Re: AR System Clients and API's

2010-03-31 Thread LJ Longwing
: Wednesday, March 31, 2010 2:29 AM To: arslist@ARSLIST.ORG Subject: Re: AR System Clients and API's Hi, I think that part of this could fit in ARInside. The things you can derive from escalation definitions. What RRR|Log does is that i looks at the actual escalations fired, how many records

Re: AR System Clients and API's

2010-03-31 Thread Shellman, David
: AR System Clients and API's ** LOL...more bad habits we pick up from our parentssounds like a good idea...I would love to see that feature in therethe only question I have for you is one of displayswhich is where I currently come up short in my current program that does it...here

Re: AR System Clients and API's

2010-03-30 Thread Gopal-srg
Hi, Thanks for the information provided, the main reason why i started this thread , there is a issue with respect to the Application entry point execution. Please follow the below mentioned thread and provide some resolution to this issue,

Re: AR System Clients and API's

2010-03-30 Thread Kemes, Lisa
...@arslist.org] On Behalf Of Misi Mladoniczky Sent: Monday, March 29, 2010 3:32 PM To: arslist@ARSLIST.ORG Subject: Re: AR System Clients and API's Hi again, One more thing. If you are doing performance tuning, you do not need to understand everything. Check out the presentation I did during WWRUG09

Re: AR System Clients and API's

2010-03-30 Thread Kemes, Lisa
: AR System Clients and API's Misi, You discuss something called an Escalation Timeline in your .pdf file. Is this something that the customer can gather through API Calls? (I was not at WWRUG last year). :( Lisa -Original Message- From: Action Request System discussion list

Re: AR System Clients and API's

2010-03-30 Thread Misi Mladoniczky
@ARSLIST.ORG Subject: Re: AR System Clients and API's Misi, You discuss something called an Escalation Timeline in your .pdf file. Is this something that the customer can gather through API Calls? (I was not at WWRUG last year). :( Lisa -Original Message- From: Action

Re: AR System Clients and API's

2010-03-30 Thread LJ Longwing
Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Misi Mladoniczky Sent: Tuesday, March 30, 2010 9:37 AM To: arslist@ARSLIST.ORG Subject: Re: AR System Clients and API's Hi Lisa, Yes, it is in the RRR|Log-product. The demand has not been very great

Re: AR System Clients and API's

2010-03-30 Thread Jason Miller
: Tuesday, March 30, 2010 11:11 AM To: arslist@ARSLIST.ORG Subject: Re: AR System Clients and API's Misi, You discuss something called an Escalation Timeline in your .pdf file. Is this something that the customer can gather through API Calls? (I was not at WWRUG last year

Re: AR System Clients and API's

2010-03-30 Thread LJ Longwing
Subject: Re: AR System Clients and API's Hi Lisa, Yes, it is in the RRR|Log-product. The demand has not been very great for the escalation-timeline-functionality. The result is that it is not yet in production. If you (or anyone else) are interested in trying the current, let us call it beta

Re: AR System Clients and API's

2010-03-30 Thread Lyle Taylor
30, 2010 12:28 PM To: arslist@ARSLIST.ORG Subject: Re: AR System Clients and API's ** Sounds like a not-bad ideahow about going over there and opening an enhancement request :) From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org

Re: AR System Clients and API's

2010-03-30 Thread LJ Longwing
To: arslist@ARSLIST.ORG Subject: Re: AR System Clients and API's ** So, is not-bad kind of like good, or is more like there is a continuum something like this: Terrible - bad - not-good - not-bad - OK - good - great - excellent :-) From: Action Request System discussion list(ARSList

Re: AR System Clients and API's

2010-03-30 Thread Jason Miller
(ARSList) [mailto: arsl...@arslist.org] *On Behalf Of *Jason Miller *Sent:* Tuesday, March 30, 2010 11:50 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: AR System Clients and API's ** A possible addition to ARInside? :-) On Tue, Mar 30, 2010 at 8:43 AM, LJ Longwing lj.longw...@gmail.comwrote: I

Re: AR System Clients and API's

2010-03-30 Thread Jason Miller
. -- *From:* Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] *On Behalf Of *Lyle Taylor *Sent:* Tuesday, March 30, 2010 12:30 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: AR System Clients and API's ** So, is “not-bad” kind of like “good

Re: AR System Clients and API's

2010-03-30 Thread LJ Longwing
To: arslist@ARSLIST.ORG Subject: Re: AR System Clients and API's ** Not only that but the fire time of an interval Escalation is dependent on the ARS start up time. The amount of error increases the larger the interval. One minute intervals would not be off no matter when the server started but what

Re: AR System Clients and API's

2010-03-29 Thread Gopal-srg
Hi, Thank you for this information.I have gone through these logs, it is really of great help. But i wanted to know one more thing, how these commands are getting initiated from the User tool, which file from the ARUser installed directory initiates this command sequence. Please provide this

Re: AR System Clients and API's

2010-03-29 Thread Misi Mladoniczky
Hi, You need to know a lot of things to understand this. For example if a user hits a button, one or more Active-Link-Actions may be triggered. These actions are defined through the AR Admin Tool / Developer Studio (from version 7.5). If the ACTL-action was a Set-Field, the system performs one

Re: AR System Clients and API's

2010-03-29 Thread Misi Mladoniczky
Hi again, One more thing. If you are doing performance tuning, you do not need to understand everything. Check out the presentation I did during WWRUG09, where I point out the most interesting API-calls: http://rrr.se/doc/WWRUG09_RRR_LogFilePerformanceTuning.pdf Best Regards - Misi,

Re: AR System Clients and API's

2010-03-27 Thread Misi Mladoniczky
Hi, The ARUser uses the C-API as described in the Programmers Guide PDF. The communication is Sun RPC over TCP. If you want to know exactly which calls ARUser makes, you can set the environment variable ARAPILOGGING=1 before starting it, and read the resulting arapires.log and arapicmd.log.

AR System Clients and API's

2010-03-26 Thread Ra50
Hi all, Need to now how the BMC Remedy User Client works with C API(existing communication) to access the AR Server(No custom API).Is there any documents that clearly describes this communication? Please someone provide information on this, it will be of great help. -- View this message in