Re: Diary Field Issue - how to get the missed diary field values

2009-09-03 Thread Meenakshinathan
ARS_CreateDiaryForm. HTH -- Stephen Remedy Skilled Professional -Original Message- From: Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] On Behalf Of Matt Reinfeldt Sent: Tuesday, September 01, 2009 12:19 PM To: arsl...@arslist.org Subject: Re: Diary Field

Re: Diary Field Issue - Attention - Remedy Product Defect.

2009-09-02 Thread Stephen Heider
] *On Behalf Of *Warren Baltimore *Sent:* Tuesday, September 01, 2009 1:53 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: Diary Field Issue - Attention - Remedy Product Defect. ** I would think because it already is there! As I sit here thinking about it, I can see some nice things about the seperate

Re: Diary Field Issue - Attention - Remedy Product Defect

2009-09-02 Thread Stephen Heider
Professional -Original Message- From: Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] On Behalf Of Matt Reinfeldt Sent: Tuesday, September 01, 2009 12:19 PM To: arslist@ARSLIST.ORG Subject: Re: Diary Field Issue - Attention - Remedy Product Defect

Re: Diary Field Issue - Attention - Remedy Product Defect.

2009-09-01 Thread Meenakshinathan
Subject: Re: Urgent :: Diary Field Issue -- Please help Yes, i created a critical issue more than a hour, but nobody was responded... waiting for their call. Thanks for the info that in 7.5 patch 002 also the same error repeats.. On Aug 31, 7:48 pm, Eaton, Mark (DCS) mark.ea

Re: Diary Field Issue - Attention - Remedy Product Defect.

2009-09-01 Thread LJ Longwing
: Diary Field Issue - Attention - Remedy Product Defect. BMC announced this as a product defect SW00342702. i am going to modify all my workflows that not to push any empty or null values from a character field to a diary field. Just want to share this info to you all. Issue Summary * Have a diary

Re: Diary Field Issue - Attention - Remedy Product Defect.

2009-09-01 Thread patrick zandi
] On Behalf Of Meenakshinathan Sent: Tuesday, September 01, 2009 2:13 AM To: arslist@ARSLIST.ORG Subject: Re: Diary Field Issue - Attention - Remedy Product Defect. BMC announced this as a product defect SW00342702. i am going to modify all my workflows that not to push any empty or null

Re: Diary Field Issue - Attention - Remedy Product Defect.

2009-09-01 Thread Matt Reinfeldt
of them as needed. Just a thought. Matt R. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Meenakshinathan Sent: Tuesday, September 01, 2009 3:13 AM To: arslist@ARSLIST.ORG Subject: Re: Diary Field Issue - Attention

Re: Diary Field Issue - Attention - Remedy Product Defect.

2009-09-01 Thread LJ Longwing
, September 01, 2009 8:56 AM To: arslist@ARSLIST.ORG Subject: Re: Diary Field Issue - Attention - Remedy Product Defect. ** how old is this? ars 7.1? On Tue, Sep 1, 2009 at 10:17 AM, LJ Longwing lj.longw...@gmail.com wrote: That is a HUGE defect, did they say when they expect to have a patch out

Re: Diary Field Issue - Attention - Remedy Product Defect.

2009-09-01 Thread John Sundberg
: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Meenakshinathan Sent: Tuesday, September 01, 2009 3:13 AM To: arslist@ARSLIST.ORG Subject: Re: Diary Field Issue - Attention - Remedy Product Defect. BMC announced this as a product defect SW00342702. i am

Re: Diary Field Issue - Attention - Remedy Product Defect.

2009-09-01 Thread Warren Baltimore
Of Meenakshinathan Sent: Tuesday, September 01, 2009 3:13 AM To: arslist@ARSLIST.ORG Subject: Re: Diary Field Issue - Attention - Remedy Product Defect. BMC announced this as a product defect SW00342702. i am going to modify all my workflows that not to push any empty or null values from a character

Re: Diary Field Issue - Attention - Remedy Product Defect.

2009-09-01 Thread Jarl Grøneng
2009/9/1 Warren Baltimore warrenbaltim...@gmail.com: Oh, and the bugthat is incredibly bad!  How do you miss that one? Warren Agree on that!!! (no vacation for the core developers this week :) -- Jarl ___

Re: Diary Field Issue - Attention - Remedy Product Defect.

2009-09-01 Thread Thad K Esser
| --| | | Subject: | | --| |Re: Diary Field Issue - Attention - Remedy Product Defect

Re: Diary Field Issue - Attention - Remedy Product Defect.

2009-09-01 Thread Matt Reinfeldt
To: arslist@ARSLIST.ORG Subject: Re: Diary Field Issue - Attention - Remedy Product Defect. ** I would think because it already is there! As I sit here thinking about it, I can see some nice things about the seperate form, but doesn't it create an added complication when it comes

Re: Diary Field Issue - Attention - Remedy Product Defect.

2009-09-01 Thread John Sundberg
Subject: Re: Diary Field Issue - Attention - Remedy Product Defect. ** I would think because it already is there! As I sit here thinking about it, I can see some nice things about the seperate form, but doesn't it create an added complication when it comes to Reporting? It's one more join

Urgent :: Diary Field Issue -- Please help

2009-08-31 Thread Meenakshinathan
Hi, I am in Remedy 7.5 patch 001 running on SuSE linux with oracle10g database. I need a solution urgently in my production system. I have a diary field which is using to store each user comments at various stages. If any one user is typed a space and modify the request the whole old diary

Re: Urgent :: Diary Field Issue -- Please help

2009-08-31 Thread Meenakshinathan
List, Please let me know if anyone cannot understand my question? I am giving further more details.. Create a test from, add add a diary field into it. Open the form in aruser and create one request. open the same request and try to add a space and save the request. Now if you the diary field

Re: Urgent :: Diary Field Issue -- Please help

2009-08-31 Thread Eaton, Mark (DCS)
Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Meenakshinathan Sent: Monday, August 31, 2009 6:39 AM To: arslist@ARSLIST.ORG Subject: Re: Urgent :: Diary Field Issue -- Please help List, Please let me know if anyone cannot understand my

Re: Urgent :: Diary Field Issue -- Please help

2009-08-31 Thread Meenakshinathan
discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Meenakshinathan Sent: Monday, August 31, 2009 6:39 AM To: arsl...@arslist.org Subject: Re: Urgent :: Diary Field Issue -- Please help List, Please let me know if anyone cannot understand my question? I am giving further more

Re: Urgent :: Diary Field Issue -- Please help

2009-08-31 Thread Rick Cook
@ARSLIST.ORG Subject: Re: Urgent :: Diary Field Issue -- Please help Yes, i created a critical issue more than a hour, but nobody was responded... waiting for their call. Thanks for the info that in 7.5 patch 002 also the same error repeats.. On Aug 31, 7:48 pm, Eaton, Mark (DCS) mark.ea

Re: Urgent :: Diary Field Issue -- Please help

2009-08-31 Thread Meenakshinathan
Subject: Re: Urgent :: Diary Field Issue -- Please help Yes, i created a critical issue more than a hour, but nobody was responded... waiting for their call. Thanks for the info that in 7.5 patch 002 also the same error repeats.. On Aug 31, 7:48 pm, Eaton, Mark (DCS) mark.ea...@weyerhaeuser.com

Re: Diary Field Issue

2007-06-08 Thread Grooms, Frederick W
open at it's default size and position. Fred From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kendhammer, Mike Sent: Friday, June 08, 2007 9:41 AM To: arslist@ARSLIST.ORG Subject: Re: Diary Field Issue ** Bruce, I

Re: Diary Field Issue

2007-06-08 Thread Joseph Kasell
list(ARSList)Subject [EMAIL PROTECTED] Re: Diary Field Issue ORG

Re: Diary Field Issue

2007-06-08 Thread patrick zandi
list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Kendhammer, Mike *Sent:* Friday, June 08, 2007 8:24 AM *To:* arslist@ARSLIST.ORG *Subject:* Diary Field Issue ** Happy Friday! A user of mine traveling overseas was trying to do a demonstration of our custom help desk app. When she clicked

Re: Diary Field Issue

2007-06-08 Thread Bruce Scott
PROTECTED] On Behalf Of Kendhammer, Mike Sent: Friday, June 08, 2007 7:24 AM To: arslist@ARSLIST.ORG Subject: Diary Field Issue ** Happy Friday! A user of mine traveling overseas was trying to do a demonstration of our custom help desk app. When she clicked on the button to expand the diary

Re: Diary Field Issue

2007-06-08 Thread L. J. Head
@ARSLIST.ORG Subject: Diary Field Issue ** Happy Friday! A user of mine traveling overseas was trying to do a demonstration of our custom help desk app. When she clicked on the button to expand the diary field (Activity Log) to the dialog box, neither the Diary History nor the Diary Editor fields

Re: Diary Field Issue

2007-06-08 Thread Kendhammer, Mike
) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Friday, June 08, 2007 9:48 AM To: arslist@ARSLIST.ORG Subject: Re: Diary Field Issue The size and position of the diary editor are stored in the ar.ini file so deleting the cache will not fix it. You can open the ar.ini and find

Re: Diary Field Issue

2007-06-08 Thread Kendhammer, Mike
! Mike From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of L. J. Head Sent: Friday, June 08, 2007 9:34 AM To: arslist@ARSLIST.ORG Subject: Re: Diary Field Issue I am able to replicate your 'problem' screen shot

Re: Diary Field Issue

2007-06-08 Thread L. J. Head
Of Kendhammer, Mike Sent: Friday, June 08, 2007 8:41 AM To: arslist@ARSLIST.ORG Subject: Re: Diary Field Issue ** Bruce, I didn't even think about deleting the .arf and .arv files. I'll have her do that. L.J., I was able to shrink it down as well. It must have opened like

Re: Diary Field Issue

2007-03-16 Thread jaya munjal
:36 AM Subject: Diary Field Issue ** Hi Listerner I am facing a problem while working with Diary Fields. Below is the scenario that I want to implement When ever the status is set to Closed on Form 1, it pushes the data to Form 2. There is a work log field( Diary Field) that also

Re: Diary Field Issue

2007-03-16 Thread Joe DeSouza
a Set Field filter on form 2, on 'Submit'. Set fields will copy the whole shebang TR + DB value... Hope this helps. Joe D'Souza - Original Message From: jaya munjal [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Thursday, March 15, 2007 2:26:36 AM Subject: Diary Field Issue ** Hi

Re: Diary Field Issue

2007-03-16 Thread brian . bishop
PROTECTED] On Behalf Of Joe DeSouza Sent: 16 March 2007 11:46 To: arslist@ARSLIST.ORG Subject: Re: Diary Field Issue Hmm .. in that case I wonder if a direct SQL to update the diary field contents would yield better results? Want to give that a shot? Joe - Original Message From: jaya

Re: Diary Field Issue

2007-03-16 Thread Robert Molenda
To: arslist@ARSLIST.ORG Subject: Re: Diary Field Issue Jaya, If the solution works for you bar the missing TR value, then force a commit down to the database on form 1 before you do the set fields in form 2. You can do this with an Application-Release-Pending command run before the push fields

Re: Diary Field Issue

2007-03-15 Thread Joe DeSouza
value... Hope this helps. Joe D'Souza - Original Message From: jaya munjal [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Thursday, March 15, 2007 2:26:36 AM Subject: Diary Field Issue ** Hi Listerner I am facing a problem while working with Diary Fields. Below is the scenario

Diary Field Issue

2007-03-14 Thread jaya munjal
Hi Listerner I am facing a problem while working with Diary Fields. Below is the scenario that I want to implement When ever the status is set to Closed on Form 1, it pushes the data to Form 2. There is a work log field( Diary Field) that also needs to be pushed to Form 2( Dairy