)
[mailto:arsl...@arslist.org] On Behalf Of William Rentfrow
Sent: 28 April 2009 19:19
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Email Engine not polling inbound emails
I just noticed the time when you sent this. OUCH! :)
What specifically did your Unix team say when they said the email engine
: Remedy Email Engine not polling inbound emails
I just noticed the time when you sent this. OUCH! :)
What specifically did your Unix team say when they said the email engine
wasn't running? Was the process running but hung? Or was it just not
running at all?
And did your AR System Email Error
Hi,
Yesterday our production server stopped polling the inbound mailboxes,
1. The logs (email and arerror) do not should anything for the time
window
2. Our UNIX team reported that the email engine was not running
3. All outbound email was working fine
4. We are on ARS v7.1
: Tuesday, April 28, 2009 4:18 AM
To: arslist@ARSLIST.ORG
Subject: Remedy Email Engine not polling inbound emails
**
Hi,
Yesterday our production server stopped polling the inbound mailboxes,
1. The logs (email and arerror) do not should anything for the time
window
2. Our UNIX
...@arslist.org
Subject: Remedy Email Engine not polling inbound emails
**
Hi,
Yesterday our production server stopped polling the inbound mailboxes,
1. The logs (email and arerror) do not should anything for the time
window
2. Our UNIX team reported that the email engine was not running
3
Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of lee
Sent: Tuesday, April 28, 2009 9:45 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Email Engine not polling inbound emails
We had this issue on a Windows box.
We had to change the java heap
.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Jackie Morris
Sent: 28 April 2009 14:11
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Email Engine not polling inbound emails
Check the number of messages in the AR Email Message form.
We have found
] On Behalf Of O'Brien, Keith KOB. (Citco)
Sent: Tuesday, April 28, 2009 4:18 AM
To: arsl...@arslist.org
Subject: Remedy Email Engine not polling inbound emails
**
Hi,
Yesterday our production server stopped polling the inbound mailboxes,
1. The logs (email and arerror) do not should anything
To: arslist@ARSLIST.ORG
Subject: Remedy Email Engine not polling inbound emails
**
Hi,
Yesterday our production server stopped polling the inbound mailboxes,
1. The logs (email and arerror) do not should anything for the time
window
2. Our UNIX team reported that the email engine
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