Re: URL DIRECT LINKS IN 7.6.04 CHANGE FOR ITSM FORMS DUE TO SHR:LANDINGCONSOLE INTERFERENCE

2012-05-14 Thread Goodall, Andrew C
FYI - If you want to display an incident in submit mode and pre-populate fields in 7.6.04 this is what you have to do: http:///arsys/forms//SHR%3ALandingConsole/Default+Administrator+View/?mode=search&F304255500=HPD:Help%20Desk&F100076=FormOpenNoAppList&F303647600=CreateTicket&F=&F= the key

Re: URL DIRECT LINKS IN 7.6.04 CHANGE FOR ITSM FORMS DUE TO SHR:LANDINGCONSOLE INTERFERENCE

2012-05-06 Thread Samuel J Albury III
BMC was so kind as to furnish this after Analytics links didn't function I researched about this issue and 7.6.04 SP2 does not support opening up a record in the Landing Console by typing in the form name and qualification in the URL. As a workaround, you could try building the URL as follows:

Re: URL DIRECT LINKS IN 7.6.04 CHANGE FOR ITSM FORMS DUE TO SHR:LANDINGCONSOLE INTERFERENCE

2012-05-04 Thread ravi rai
11:18:57 -0500 From: nathan_a...@mcafee.com Subject: Re: URL DIRECT LINKS IN 7.6.04 CHANGE FOR ITSM FORMS DUE TO SHR:LANDINGCONSOLE INTERFERENCE To: arslist@ARSLIST.ORG ** Yes, we have run into the issues with URL changes for a RKM 7.6.04 article as well. Below is a dynamic URL you can use as a

Re: URL DIRECT LINKS IN 7.6.04 CHANGE FOR ITSM FORMS DUE TO SHR:LANDINGCONSOLE INTERFERENCE

2012-05-03 Thread Nathan Aker
list@ARSLIST.ORG Subject: Re: URL DIRECT LINKS IN 7.6.04 CHANGE FOR ITSM FORMS DUE TO SHR:LANDINGCONSOLE INTERFERENCE ** totally ridiculous... there should be a hall of fame/shame devoted to ridiculous stuff like this From: Action Request System discussion list(A

Re: URL DIRECT LINKS IN 7.6.04 CHANGE FOR ITSM FORMS DUE TO SHR:LANDINGCONSOLE INTERFERENCE

2012-05-02 Thread strauss
ject: Re: URL DIRECT LINKS IN 7.6.04 CHANGE FOR ITSM FORMS DUE TO SHR:LANDINGCONSOLE INTERFERENCE ** totally ridiculous... there should be a hall of fame/shame devoted to ridiculous stuff like this From: Action Request System discussion list(ARSList) [ars

Re: URL DIRECT LINKS IN 7.6.04 CHANGE FOR ITSM FORMS DUE TO SHR:LANDINGCONSOLE INTERFERENCE

2012-05-02 Thread Guillaume Rheault
: arslist@ARSLIST.ORG Subject: Re: URL DIRECT LINKS IN 7.6.04 CHANGE FOR ITSM FORMS DUE TO SHR:LANDINGCONSOLE INTERFERENCE ** RKM application is the same way... it used to have links that never changed.. now it does not.. every update new link.. Someone on the list posted (I seem to remember

Re: URL DIRECT LINKS IN 7.6.04 CHANGE FOR ITSM FORMS DUE TO SHR:LANDINGCONSOLE INTERFERENCE

2012-05-02 Thread patrick zandi
ristopher Strauss, Ph.D. >> Call Tracking Administration Manager >> University of North Texas Computing & IT Center >> http://itsm.unt.edu/ >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> arslist@ARSLIST.ORG] *

Re: URL DIRECT LINKS IN 7.6.04 CHANGE FOR ITSM FORMS DUE TO SHR:LANDINGCONSOLE INTERFERENCE

2012-05-02 Thread Guillaume Rheault
RSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Guillaume Rheault Sent: Wednesday, May 02, 2012 12:15 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: URL DIRECT LINKS IN 7.6.04 CHANGE FOR ITSM FORMS DUE TO SHR:LANDINGCONSOLE INTERFERENCE ** The only direct

Re: URL DIRECT LINKS IN 7.6.04 CHANGE FOR ITSM FORMS DUE TO SHR:LANDINGCONSOLE INTERFERENCE

2012-05-02 Thread patrick zandi
list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Guillaume Rheault > *Sent:* Wednesday, May 02, 2012 12:15 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: URL DIRECT LINKS IN 7.6.04 CHANGE FOR ITSM FORMS DUE TO > SHR:LANDINGCONSOLE INTERFERENCE > > ** ** > >

Re: URL DIRECT LINKS IN 7.6.04 CHANGE FOR ITSM FORMS DUE TO SHR:LANDINGCONSOLE INTERFERENCE

2012-05-02 Thread strauss
: arslist@ARSLIST.ORG Subject: Re: URL DIRECT LINKS IN 7.6.04 CHANGE FOR ITSM FORMS DUE TO SHR:LANDINGCONSOLE INTERFERENCE ** The only direct access URL that still works, without specifying the SHR:LandingConsole is the one where the entry id (field id 1) is specified, such as http://remedy/arsy

Re: URL DIRECT LINKS IN 7.6.04 CHANGE FOR ITSM FORMS DUE TO SHR:LANDINGCONSOLE INTERFERENCE

2012-05-02 Thread Guillaume Rheault
n Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on behalf of Goodall, Andrew C [ago...@jcp.com] Sent: Friday, April 20, 2012 1:44 PM To: arslist@ARSLIST.ORG Subject: URL DIRECT LINKS IN 7.6.04 CHANGE FOR ITSM FORMS DUE TO SHR:LANDINGCONSOLE INTERFERENCE ** All, FYI – just found o

Re: URL DIRECT LINKS IN 7.6.04 CHANGE FOR ITSM FORMS DUE TO SHR:LANDINGCONSOLE INTERFERENCE

2012-04-20 Thread John Sundberg
applications into the ITSM suite.. > > Joe > > *From:* Goodall, Andrew C > *Sent:* Friday, April 20, 2012 1:44 PM > *Newsgroups:* public.remedy.arsystem.general > *To:* arslist@ARSLIST.ORG > *Subject:* URL DIRECT LINKS IN 7.6.04 CHANGE FOR ITSM FORMS DUE TO > SH

Re: URL DIRECT LINKS IN 7.6.04 CHANGE FOR ITSM FORMS DUE TO SHR:LANDINGCONSOLE INTERFERENCE

2012-04-20 Thread Ty Smith
ST.ORG] On Behalf Of Joe Martin D'Souza Sent: Friday, April 20, 2012 1:02 PM To: arslist@ARSLIST.ORG Subject: Re: URL DIRECT LINKS IN 7.6.04 CHANGE FOR ITSM FORMS DUE TO SHR:LANDINGCONSOLE INTERFERENCE ** Thanks for sharing that doc. This would be quite useful trying to integrate custom applic

Re: URL DIRECT LINKS IN 7.6.04 CHANGE FOR ITSM FORMS DUE TO SHR:LANDINGCONSOLE INTERFERENCE

2012-04-20 Thread Joe Martin D'Souza
FOR ITSM FORMS DUE TO SHR:LANDINGCONSOLE INTERFERENCE ** All, FYI – just found out that the direct url link calls to create, display, or search a record has changed in 7.6.04 due to the SHR:LandingConsole workflow e.g. to display an incident in search mode you used to be able to do

URL DIRECT LINKS IN 7.6.04 CHANGE FOR ITSM FORMS DUE TO SHR:LANDINGCONSOLE INTERFERENCE

2012-04-20 Thread Goodall, Andrew C
All, FYI - just found out that the direct url link calls to create, display, or search a record has changed in 7.6.04 due to the SHR:LandingConsole workflow e.g. to display an incident in search mode you used to be able to do: http:///arsys/forms//HPD%3AHelp+Desk/Best+Prac tice+View/?q