;> it is a nice idea to design message numbers that tell you a brief story.
>>
>>
>>
>> My 2 cents.
>>
>>
>>
>> Joe
>>
>>
>> ------
>>
>> *From:* Action Request System discussion list(ARSList) [mailto
t;
>
> --
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Rick Westbrock
> *Sent:* Monday, February 16, 2015 10:08 AM
>
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: USER_CACHE Problems
message numbers that tell you a brief story.
My 2 cents.
Joe
_
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Westbrock
Sent: Monday, February 16, 2015 10:08 AM
To: arslist@ARSLIST.ORG
Subject: Re: USER_CACHE Problems
discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Mueller, Doug
Sent: Saturday, February 14, 2015 1:12 AM
To: arslist@ARSLIST.ORG
Subject: Re: USER_CACHE Problems
**
Warren,
Just to confirm behavior.
The AR System does not record anywhere in the DB where you are logged in from.
So
: USER_CACHE Problems
**
Well You guys all rock. But it turned out to be workflow related!
I don't know if this is out of the box, but there are some active links that
fire when a person first logs in to my system and checks if they logged in from
some where else. My suspicion is that it is c
00:46
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: USER_CACHE Problems
And there was in fact an active link that first checked if the user was in
the Admin group.
On Fri, Feb 13, 2015 at 1:25 PM, Joe D'Souza wrote:
> **
>
> There would be one subtle but
arren R. Baltimore II
> *Sent:* Friday, February 13, 2015 1:00 PM
>
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: USER_CACHE Problems
>
>
>
> **
>
> Well You guys all rock. But it turned out to be workflow related!
>
> I don't know if this is out of the
. Baltimore II
Sent: Friday, February 13, 2015 1:00 PM
To: arslist@ARSLIST.ORG
Subject: Re: USER_CACHE Problems
**
Well You guys all rock. But it turned out to be workflow related!
I don't know if this is out of the box, but there are some active links that
fire when a person first lo
tes.
>
>
>
> I know that is not the same issue as you, but could be a related issue?
>
>
>
> Joe
>
>
> --
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Grooms
Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Friday, February 13, 2015 11:53 AM
To: arslist@ARSLIST.ORG
Subject: Re: USER_CACHE Problems
Here is an off-hand thought . Does the machine the user is on have multiple
network cards
;Login Name, Password, License Type, Email Address, Default Notify
>> >> mechanism
>> >>
>> >>
>> >> You could change their license type to read, save, refresh, and change
>> it
>> >> back to see if that user's record in the u
)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Warren R. Baltimore II
Sent: Friday, February 13, 2015 10:47 AM
To: arslist@ARSLIST.ORG
Subject: Re: USER_CACHE Problems
**
Good morning/afternoon/evening/night my fellow listers!
First off, I apologize for not responding sooner to everyone's kind off
e
> it
> >> back to see if that user's record in the user_cache is updated
> >>
> >>
> >> -Original Message-
> >> From: Action Request System discussion list(ARSList) [mailto:
> >> arslist@ARSLIST.ORG] On Behalf Of Misi Mla
equest System discussion list(ARSList) [mailto:
>> arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky
>> Sent: Thursday, February 12, 2015 11:56 AM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: USER_CACHE Problems
>>
>> Hi,
>>
>> If you get ARERR 329, th
@ARSLIST.ORG
Subject: Re: USER_CACHE Problems
**
Thanks Misi! I was looking at that also. This is one of the stranger
issues I have dealt with.
On Feb 12, 2015 2:33 PM, "Misi Mladoniczky" wrote:
Hi,
The user_cache does not seem to hold information about the IP of the last
logi
Default Notify
> >> mechanism
> >>
> >>
> >> You could change their license type to read, save, refresh, and change
> it
> >> back to see if that user's record in the user_cache is updated
> >>
> >>
> >> -Original Mess
gt;> -Original Message-
>> From: Action Request System discussion list(ARSList) [mailto:
>> arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky
>> Sent: Thursday, February 12, 2015 11:56 AM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: USER_CACHE Problems
>&g
list(ARSList) [mailto:
> arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky
> Sent: Thursday, February 12, 2015 11:56 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: USER_CACHE Problems
>
> Hi,
>
> If you get ARERR 329, the user/password seems not to match. At least not to
> what
56 AM
To: arslist@ARSLIST.ORG
Subject: Re: USER_CACHE Problems
Hi,
If you get ARERR 329, the user/password seems not to match. At least not to
what is in the cache...
You can use another program named arecache to add a new admin user that you
can later use with arreload.
Note that the -s o
ber of
>> records returned limit (if you have one set on the server) before running
>> or you will only get that number of users loaded into the user_cache
>>
>> Fred
>>
>> -Original Message-
>> From: Action Request System discussion list(ARSList) [mai
From: Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
> Sent: Thursday, February 12, 2015 11:08 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: USER_CACHE Problems
>
> **
>
> For Solaris I have always had to use t
)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Thursday, February 12, 2015 11:08 AM
To: arslist@ARSLIST.ORG
Subject: Re: USER_CACHE Problems
**
For Solaris I have always had to use the “export VARIABLE=VALUE” method in
order for later applications to see the data in the environment
quotes
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Warren R. Baltimore II
Sent: Thursday, February 12, 2015 9:30 AM
To: arslist@ARSLIST.ORG
Subject: Re: USER_CACHE Problems
**
Disable-Admin-Ops is set to F
I set the port using: set ARTCPPORT [portid
the user_cache table for each user.
>
> Mark
>
> -Original Message-
> From: Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] On Behalf Of Warren R. Baltimore II
> Sent: Thursday, February 12, 2015 8:41 AM
> To: arslist@ARSLIST.ORG
> Su
ORG] On Behalf Of Warren R. Baltimore II
> Sent: Thursday, February 12, 2015 8:41 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: USER_CACHE Problems
>
> **
> I did bounce the Remedy system after the problem started. It didn't work
> though I've been trying the following com
nsert into the
user_cache table for each user.
Mark
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Warren R. Baltimore II
Sent: Thursday, February 12, 2015 8:41 AM
To: arslist@ARSLIST.ORG
Subject: Re: USER_CACHE Problems
Another thing that I delete when weird things happen is the AR System User
Preference record.
Julia James
From: Tommy Morris
To: arslist@ARSLIST.ORG
Date: 02/12/2015 08:51 AM
Subject:Re: USER_CACHE Problems
Sent by:"Action Request System discussion list(AR
(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Warren R. Baltimore II
Sent: Thursday, February 12, 2015 8:41 AM
To: arslist@ARSLIST.ORG
Subject: Re: USER_CACHE Problems
**
I did bounce the Remedy system after the problem started. It didn't work
though I've been trying the followi
. Baltimore II
Sent: Thursday, February 12, 2015 8:41 AM
To: arslist@ARSLIST.ORG
Subject: Re: USER_CACHE Problems
**
I did bounce the Remedy system after the problem started. It didn't work
though I've been trying the following command:
# ./arreload -a "[userid]" -p "
-Original Message-
> From: Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky
> Sent: Thursday, February 12, 2015 7:58 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: USER_CACHE Problems
>
> Hi,
>
> Have you
of users loaded into the user_cache
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky
Sent: Thursday, February 12, 2015 7:58 AM
To: arslist@ARSLIST.ORG
Subject: Re: USER_CACHE Problems
Hi,
Have you
I'll give it a shot It's been awhile since I've tried one of these
triggers
On Thu, Feb 12, 2015 at 8:58 AM, Misi Mladoniczky wrote:
> Hi,
>
> Have you tried the arreload-program?
> arreload -u User -f -a adminuser -p adminpassword
>
> The -f is supposed to flush the cache before reload
Gave it a shotno joy in mudville I'm afraid Thanks for the idea
though!
On Thu, Feb 12, 2015 at 8:37 AM, Karthik wrote:
> **
> Deleting and recreating their user record works?
>
> - Karthik
>
> On 12 February 2015 at 18:29, Warren R. Baltimore II <
> warrenbaltim...@gmail.com> wrote:
>
Hi,
Have you tried the arreload-program?
arreload -u User -f -a adminuser -p adminpassword
The -f is supposed to flush the cache before reloading it.
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13
Deleting and recreating their user record works?
- Karthik
On 12 February 2015 at 18:29, Warren R. Baltimore II <
warrenbaltim...@gmail.com> wrote:
> **
> ARS 6.3
> Oracle 10x
> Sun OS 5.1
>
> A little help please!
>
> My legacy server is showing an issue that I have not dealt with before.
>
> A
ARS 6.3
Oracle 10x
Sun OS 5.1
A little help please!
My legacy server is showing an issue that I have not dealt with before.
A couple of days, my database started showing some problems related to
tablespace. This caused a bunch of weird issues. The tablespace issue has
been resolved. A couple
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