Hi: I am trying to build a escalation to delete records from AR System
Email Messages form that have a create date older than 90 days. What do
I include in Command Line field within the Run Process Action? The
following doesn't seem to be working.
Application-Delete-Entry BMC:SSP:Issue
Hi Ravi,
This should be working fine with giving the field id $1$, instead of
$Request ID$.
You do try that and see whether it works or not.
Thanks,
RemProf
On 6/11/08, Ravi [EMAIL PROTECTED] wrote:
Hi: I am trying to build a escalation to delete records from AR System
Email Messages form
Hi: Just so that I understand, what does the $1$ mean?
Thanks
Ravi
Remprof wrote:
**
Hi Ravi,
This should be working fine with giving the field id $1$, instead of
$Request ID$.
You do try that and see whether it works or not.
Thanks,
RemProf
On 6/11/08, *Ravi* [EMAIL PROTECTED]
: Wednesday, June 11, 2008 12:36 PM
To: arslist@ARSLIST.ORG
Subject: Re: Workflow to delete records from AR System Email Messages
**
Hi Ravi,
This should be working fine with giving the field id $1$, instead of
$Request ID$.
You do try that and see whether it works or not.
Thanks
to delete records from AR System Email Messages
**
Hi Ravi,
This should be working fine with giving the field id $1$, instead of
$Request ID$.
You do try that and see whether it works or not.
Thanks,
RemProf
On 6/11/08, *Ravi* [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote:
Hi: I am trying
-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Ravi
Sent: Wednesday, June 11, 2008 5:48 AM
To: arslist@ARSLIST.ORG
Subject: Re: Workflow to delete records from AR System Email Messages
Thanks. Actually I have Application-Delete-Entry $SCHEMA$ $Request ID
Hi Ravi,
It is the field id for Request ID field, right??? :)
Thanks,
RemProf
On 6/11/08, Ravi [EMAIL PROTECTED] wrote:
Hi: Just so that I understand, what does the $1$ mean?
Thanks
Ravi
Remprof wrote:
**
Hi Ravi,
This should be working fine with giving the field id $1$, instead of
But I donot see a field called Request ID in this form. Could that be
the issue. There is a field called Unique Identifier. Should I be using
that one?
Remprof wrote:
**
Hi Ravi,
It is the field id for Request ID field, right??? :)
Thanks,
RemProf
On 6/11/08, *Ravi* [EMAIL PROTECTED]
, June 11, 2008 7:30 AM
To: arslist@ARSLIST.ORG
Subject: Re: Workflow to delete records from AR System Email Messages
But I donot see a field called Request ID in this form. Could that be
the issue. There is a field called Unique Identifier. Should I be using
that one?
Remprof wrote:
**
Hi Ravi
: Workflow to delete records from AR System Email Messages
We have an escalation that does the same thing (def attached). Here is the
command line: Application-Delete-Entry AR System Email Messages
$Email ID$
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL
@ARSLIST.ORG
Subject: Re: Workflow to delete records from AR System Email Messages
We have an escalation that does the same thing (def attached). Here is the command line:
Application-Delete-Entry AR System Email Messages
$Email ID$
-Original Message-
From: Action Request System
: Workflow to delete records from AR System Email Messages
Hi: I am trying to build a escalation to delete records from AR System
Email Messages form that have a create date older than 90 days. What do
I include in Command Line field within the Run Process Action? The
following doesn't seem
(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Ravi
Sent: Wednesday, June 11, 2008 7:20 AM
To: arslist@ARSLIST.ORG
Subject: Workflow to delete records from AR System Email Messages
Hi: I am trying to build a escalation to delete records from AR System
Email Messages form that have a create date
Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Ravi
Sent: Wednesday, June 11, 2008 7:20 AM
To: arslist@ARSLIST.ORG
Subject: Workflow to delete records from AR System Email Messages
Hi: I am trying to build a escalation to delete records from AR System
Email
, Brian
Enviada: qua 11/6/2008 12:10
Para: arslist@ARSLIST.ORG
Assunto: Re: Workflow to delete records from AR System Email Messages
That is how I have been doing it for over a year without a problem.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL
?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Ravi
Sent: Wednesday, June 11, 2008 7:20 AM
To: arslist@ARSLIST.ORG
Subject: Workflow to delete records from AR System Email Messages
Hi: I am trying to build a escalation
Another option might be to add a record to the SYS:Application Clean Up form
and a couple of filters.
Date: Wed, 11 Jun 2008 13:35:22 -0600From: [EMAIL PROTECTED]: Re: Workflow to
delete records from AR System Email MessagesTo: [EMAIL PROTECTED]
Ravi,
And BMC support told me to do that for
2008 13:35:22 -0600
From: [EMAIL PROTECTED]
Subject: Re: Workflow to delete records from AR System Email Messages
To: arslist@ARSLIST.ORG
** Ravi,
And BMC support told me to do that for the mail messages form when I did my
go-live (with ITSM 7, patch 2) last year, since the number of messages
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