many thanks all for your inputs. Especially Jason and Rick.
I was seeking for just some mental support I received as bonus some cuisine
tips.
Never thought to ARS dev as a sausage grinder though ... rather like doing a
pizza ... ok looking for Easter Eggs could also be pretty similar sometimes
I
This is a little late, but I was just reminded by something else about some
of the unusual systems I have done development on, using Remedy
(excluding integration projects) as your post came in:
CD Music Inventory
Custom Fleet Asset Management
KPI Monitoring
Telco Project Management
Custom
having said all this, can anybody recommend any good course preferably on-line?
or in Germany?
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Where the Answers Are, and have been for 20 years
Best/Only courses you will find are either offered by BMC, or BMC
Partnerssome are online, but most are in classroomand I'm sure you
could find something in Germany.
https://bmc.csod.com/
On Thu, Nov 13, 2014 at 7:38 AM, Zee Remshab 6mor...@gmail.com wrote:
having said all this, can
be a great opportunity
to fix this (and introduce new once).
~
Terje
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Westbrock
Sent: Tuesday, November 11, 2014 6:53 PM
To: arslist@ARSLIST.ORG
Subject: Re: how fast could
Of Terje Moglestue
Sent: November 12, 2014 10:25 AM
To: arslist@ARSLIST.ORG
Subject: Re: how fast could that be?
I have used ARUtilities for years. It is a excellent tool when digging into
ITSM code.
Looking at the inconstancies in terms of field names, IDs, field definitions,
dead code and more
I love the Jello analogy. I am totally stealing that one.
On Tue, Nov 11, 2014 at 7:04 AM, John Sundberg
john.sundb...@kineticdata.com wrote:
**
I think if you are a smart person … you could write workflow within the
first week (even day).
However, I don’t think you should write workflow
So if everybody writes a bug tracking app, why are there so few
(Remedy-based) available on the Net (BMC Communities?)
On Tue, Nov 11, 2014 at 7:18 AM, John Sundberg
john.sundb...@kineticdata.com wrote:
**
Funny - that is pretty much what I started writing as my first ARS some 20
years ago
Here's the kicker - I know of only one person (besides myself) who ever
took that advice. And maybe because they're pretty easy to build
ourselves, and most of us have corporate standard software to do that
already.
Rick Cook
On Wed, Nov 12, 2014 at 8:32 AM, Jason Miller jason.mil...@gmail.com
)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller
Sent: Wednesday, November 12, 2014 10:29 AM
To: arslist@ARSLIST.ORG
Subject: Re: how fast could that be?
**
I love the Jello analogy. I am totally stealing that one.
On Tue, Nov 11, 2014 at 7:04 AM, John Sundberg
john.sundb
I think there are a few variables that could help speed up the process.
How much experience do you have with ARS development? 1 to 2 years, hold
on there youngster. 8+ years, proceed with caution but you'll get it.
Do you have a team to work with? If there is a strong ITSM resource that
can
To follow up your comment, Jason, I think that digging into and really
understanding how one application or structure works (i.e. Notifications,
Approvals, Locations, etc.) is a really good way to learn ITSM, BUT...I
wouldn't send someone unfamiliar with AR System into that morass. There
needs to
I found one the Communities (actually was posted to the BMCDN) that Herb
built many, many version ago . My team just started using it a few weeks
ago because we were using spreadsheets for some projects, OneNote for
others and what finally broke the camel's back was the business analyst on
a
Permission granted :)
Here is another one I use…
ARS development is like a sausage grinder — it is go forward only.
(Meaning - there is no reasonable back-out strategy)
You put something new into the system (meanwhile users are
modifying/entering data) …. and the way ARS works to “back out”
dear listers,
say you have +15 years in the IT, many years as DBA/sys admin/web admin +
several years on BMC Remedy but only ARSystem and haven't opened yet the ITSM
objects in the Dev Studio.
How long could that take to get the hand on the ITSM modules and be capable of
writing basic workflow
If your question is how long would it take you to be able to build forms
and workflow objects, the answer is probably measured in hours or days. If
your question is how long would it take to be able to build GOOD forms and
objects, that depends on getting some formal training and working with
I think if you are a smart person … you could write workflow within the
first week (even day).
However, I don’t think you should write workflow in the first week.
I would assume you are not a “from scratch” system … but walking into a
“real system”.
If that is the case — I think it would be 6+
John is correct about jumping into ITSM code. It contains concepts too
advanced for beginners, and even has some old timers scratching their heads
and diving into manuals at times. I used to recommend that new Remedy
developers start out by writing a bug tracking application. It's easy
(should
.
hbr
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Zee Remshab
Sent: Tuesday, November 11, 2014 9:27 AM
To: arslist@ARSLIST.ORG
Subject: [arslist] how fast could that be?
dear listers,
say you have +15 years
Funny - that is pretty much what I started writing as my first ARS some 20
years ago now.
(After I figured out how to install an XWindows client onto Windows 3.1 or
Windows 95, TCP/IP (WRQ stack) on my machine, and basic Unix navigation)
(That’s right — Windows didn’t come with TCP/IP — you had to
yep life could be much easier ... the fact is that i could download and paly
with ITSM 7.0 and 7.1 but after that BMC somehow put more restrictions onto
their product which is fair enough ... but there has been so many changes since
then that i wonder how fast i could catch up ...
anyway many
that's probably one of the ... nice ? ... aspects of the job ... you need to be
good in pretty much all areas from A-Z ...
thanks for having commented
___
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Where
discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Zee Remshab
Sent: Tuesday, November 11, 2014 8:27 AM
To: arslist@ARSLIST.ORG
Subject: how fast could that be?
dear listers,
say you have +15 years in the IT, many years as DBA/sys admin/web admin +
several years on BMC Remedy
(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: Tuesday, November 11, 2014 8:57 AM
To: arslist@ARSLIST.ORG
Subject: Re: how fast could that be?
The scary thing is all those years of experience don't prepare you for the
nightmare that is ITSM 7.6.04 (can't say anything about
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