Re: please help
Thankyou very much Folks for your great help !!! LJ LongWing (Head) wrote: Members of dynamic groups are controlled by values in fields. Depending on which group you are discussing. So for example. If you are looking at the dynamic group 'Submitter', the member of that group, for any given record, is the user ID that exists in field 2 on a particular record in a particular form, the same thing goes for Assignee, field 4, and 'Assignee Group', field 112...later versions allow you to define your own Dynamic groups by matching field ID's to Group ID's within a specific group ID range. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of arsadm Sent: Wednesday, December 17, 2008 12:24 PM To: arslist@ARSLIST.ORG Subject: Re: please help Thanks a lot for your quick response. I've one more doubt on this ,If the group is dynamic through User form i cannot assign users to it. So which form i've to use for assigning users to a dynamic group. Thanks, ARSADM LJ LongWing (Head) wrote: You don't. not directly. You find out what groups comprise the computation, and if they are a member of what computes as a member of it, then they are set as a member of that group. _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of arsadm Sent: Wednesday, December 17, 2008 10:45 AM To: arslist@ARSLIST.ORG Subject: please help ** Hi Group, how can i assign a user to a computed group list (special permission group) ? Thanks in advance. ARSADM _ View this message in context: please help Sent from the ARS (Action Request System) mailing list archive at Nabble.com. __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __ _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are -- View this message in context: http://www.nabble.com/please-help-tp21057857p21059608.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are -- View this message in context: http://www.nabble.com/please-help-tp21057857p21072840.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Display percentage
Can you give us some more info on what you want? Do you mean formatting number fields or just calculating them? Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Gornto, Robert R Civ USAF AETC 37 CS/SCOO Sent: Wednesday, December 17, 2008 5:30 PM To: arslist@ARSLIST.ORG Subject: Display percentage Anyone know of a way to calculate /display percentages in 7.0 ? //SIGNED// Robert R. Gornto, YC-02,37 CS/SCOO Chief, Network Operations DSN 945-0483 Comm 210 925-0483 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Another SLM Question
There's an SLM tab with a table that lists the applicable service targets, showing the status of each. The table references the Service targets you have established, and these are stored in the SLA module. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Shafqat Ayaz Sent: Wednesday, December 17, 2008 6:03 PM To: arslist@ARSLIST.ORG Subject: Another SLM Question ** Hi All currently we have 2 Service Targets defined. One is for Acknowledgement of Incidents and another for Resolving of Incidents. The SLA Status field gives the following values Service Target Breached and All Service Targets Breached My question is this, when it says Service Target Breached, obviously only 1 target has been breached, how to find out which Target has been breached? Does the SLM Module store this value somewhere and if so where/ ARS 7.01 SLM 7.1 Many thanks as usual for all your help Shafqat Ayaz __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Remedy resource available Jan. - Referral Incentive!
Gary, My client needs a team of 4 remedy developer but the only concern would be that of the years of experience. I have been on the search for a few days. They need someone between 3-5 years with pay rate of about $50 ph. Not sure if this helps Thanks, Leah _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Gary Lambert Sent: Wednesday, December 17, 2008 5:10 PM To: arslist@ARSLIST.ORG Subject: Remedy resource available Jan. - Referral Incentive! Hello Listers, Do you know of a Remedy project that can use a super-strong Remedy Developer? We have a great referral incentive program that pays $1,000 for a referral resulting in a long-term (6 mo.+) contract. You will look good because he is a really good team player with over 8 years of Remedy experience. He has a great track record and rock-solid references. Also with training and experience with ITSM, CMDB, Oracle, Unix, Java and C. Please feel free to contact me for more info. Thanks! Gary Lambert Pacific Telematics, Inc. glambert AT mailto:glamb...@ptelematics.com ptelematics.com (650) 218-8603 __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: OT: ARUtilities holiday special (ending soon)
It can be worth the effort, if you have a good contract. They come in piles sometimes, then dry up for a while. SI Systems has always treated me well. The only feature from RDP that I think would be good to have is it's ability to tell you all the code that impacts a field (uses it in Run If, Set Fields If, Set Fields, Push Fields If, Push Fields, Table Qualification, Table Field Column, Menu, etc) That's really handy. Steve On Dec 17, 6:19 pm, rem...@arutilities.com wrote: Hey Steve, Tell me some of the things that RDP does that ARUtilities should, and I will give you a free license key for ARUtilities 7.0 If i can add some new features everyone would be happy, and I haven't had the chance to look at RDP. And, yes, still at CGI. I am wondering though how i would be able to break out into the self employment world that you did. Do you know the best headhunter to contact? And is it worth the effort? Les You are such a shill :) Heh. Downloaded your latest version. My contract, if you remember, is at DFAIT, and we are having huge issues with RDP. Though ARUtilities doesn't fully replace RDP, it has some tools we can use. Been trying to get the manager here to put in a purchase request. Steve O'Leary PS: still at CGI? On Dec 17, 11:12 am, rem...@arutilities.com wrote: Hello everyone, This is just a note to let you know that ARUtilities is available at a very special price until January 1st 2009. ARUtilities is a tool set used by many Remedy Developers around the world ___ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org Platinum Sponsor:www.rmsportal.comARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Group/User Notifications.
Hello everyone, I have a number of child Incidents linked to a parent Incident. Each child Incident has a number of tasks. What I need is, when a user presses a button on the Incident form, a notification is sent to the user whom THE PARENT INCIDENT has been assigned to, (or the group in case the incident has not been assigned to anyone yet). The notification should also be sent to the user to which THE CHILD INCIDENT t has been assigned to (or the group in case the child incident has not been assigned to anyone). The same for all the child Incidents of the parent Incident. The notification should also be sent to the user to which THE TASK of the child incident has been assigned to (or the group in case the task has not been assigned to anyone). The same should apply to all the tasks of each child Incident. What would the best way to approach this problem? Is it by creating a form and storing the ID of the parent incident, child incidents, and taks, along with all the group and users and then use a filter on submit to that form and send a notification? How about walking through the incident and taks form to find the relevant IDs? Anyone did before and want to share their thoughts. Thanks in advance frex. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Remedy resource available Jan. - Referral Incentive!
Is it because of the Credit Cruch that people think rates can go down? Of course I don't know any specific details about this engagement but in my opinion 50 dollars / hour for somebody with 3-5 years of experience is just too low... -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl On Thu, Dec 18, 2008 at 15:37, Leah George lgeo...@everesttech.com wrote: ** Gary, My client needs a team of 4 remedy developer but the only concern would be that of the years of experience. I have been on the search for a few days. They need someone between 3-5 years with pay rate of about $50 ph. Not sure if this helps Thanks, Leah From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Gary Lambert Sent: Wednesday, December 17, 2008 5:10 PM To: arslist@ARSLIST.ORG Subject: Remedy resource available Jan. - Referral Incentive! Hello Listers, Do you know of a Remedy project that can use a super-strong Remedy Developer? We have a great referral incentive program that pays $1,000 for a referral resulting in a long-term (6 mo.+) contract. You will look good because he is a really good team player with over 8 years of Remedy experience. He has a great track record and rock-solid references. Also with training and experience with ITSM, CMDB, Oracle, Unix, Java and C. Please feel free to contact me for more info. Thanks! Gary Lambert Pacific Telematics, Inc. glambert AT ptelematics.com (650) 218-8603 __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Remedy resource available Jan. - Referral Incentive!
For sure, you get what you pay for, Good Luck -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Michiel Beijen Sent: Thursday, December 18, 2008 10:40 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy resource available Jan. - Referral Incentive! Is it because of the Credit Cruch that people think rates can go down? Of course I don't know any specific details about this engagement but in my opinion 50 dollars / hour for somebody with 3-5 years of experience is just too low... -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl On Thu, Dec 18, 2008 at 15:37, Leah George lgeo...@everesttech.com wrote: ** Gary, My client needs a team of 4 remedy developer but the only concern would be that of the years of experience. I have been on the search for a few days. They need someone between 3-5 years with pay rate of about $50 ph. Not sure if this helps Thanks, Leah From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Gary Lambert Sent: Wednesday, December 17, 2008 5:10 PM To: arslist@ARSLIST.ORG Subject: Remedy resource available Jan. - Referral Incentive! Hello Listers, Do you know of a Remedy project that can use a super-strong Remedy Developer? We have a great referral incentive program that pays $1,000 for a referral resulting in a long-term (6 mo.+) contract. You will look good because he is a really good team player with over 8 years of Remedy experience. He has a great track record and rock-solid references. Also with training and experience with ITSM, CMDB, Oracle, Unix, Java and C. Please feel free to contact me for more info. Thanks! Gary Lambert Pacific Telematics, Inc. glambert AT ptelematics.com (650) 218-8603 __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are DISCLAIMER Important! This message is intended for the above named person(s) only and is CONFIDENTIAL AND PROPRIETARY. If you are not the intended recipient of this e-mail and have received it in error, please immediately notify the sender by return email and then delete it from your mailbox. This message may be protected by the attorney-client privilege and/or work product doctrine. Accessing, copying, disseminating or re-using any of the information contained in this e-mail by anyone other than the intended recipient is strictly prohibited. Finally, you should check this email and any attachments for the presence of viruses, as the sender accepts no liability for any damage caused by any virus transmitted by this email. Thank you. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Remedy resource available Jan. - Referral Incentive!
That depends on what type of work is required. If they want a junior resource for data entry or something like that, then it could be ok. Also keep in mind that some recruiting firms are getting their job requirements from other firms, who are getting it from other firms, and so on. This is how you get a client paying $200/hour or more and expecting a decent Remedy developer, while the developer gets paid $50/hour and doesn't even know the difference between an Active Link and Filter, and thinks ITIL is what they do before planting a garden. For the person with the job requirement that started this conversation, my suggestion would be not to ask for four people at a mediocre rate, but rather to combine the positions, perhaps bringing in two people, paying one person $115/hour and the other $85/hour. That can still be lower than what I've seen, but you can get much better quality folks that way. Shawn Pierson -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Michiel Beijen Sent: Thursday, December 18, 2008 9:40 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy resource available Jan. - Referral Incentive! Is it because of the Credit Cruch that people think rates can go down? Of course I don't know any specific details about this engagement but in my opinion 50 dollars / hour for somebody with 3-5 years of experience is just too low... -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl On Thu, Dec 18, 2008 at 15:37, Leah George lgeo...@everesttech.com wrote: ** Gary, My client needs a team of 4 remedy developer but the only concern would be that of the years of experience. I have been on the search for a few days. They need someone between 3-5 years with pay rate of about $50 ph. Not sure if this helps Thanks, Leah From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Gary Lambert Sent: Wednesday, December 17, 2008 5:10 PM To: arslist@ARSLIST.ORG Subject: Remedy resource available Jan. - Referral Incentive! Hello Listers, Do you know of a Remedy project that can use a super-strong Remedy Developer? We have a great referral incentive program that pays $1,000 for a referral resulting in a long-term (6 mo.+) contract. You will look good because he is a really good team player with over 8 years of Remedy experience. He has a great track record and rock-solid references. Also with training and experience with ITSM, CMDB, Oracle, Unix, Java and C. Please feel free to contact me for more info. Thanks! Gary Lambert Pacific Telematics, Inc. glambert AT ptelematics.com (650) 218-8603 __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender.
Re: Remedy resource available Jan. - Referral Incentive!
It depends on whether the position is permanent or contract and what benefits come with it, which are not clear from the previous email. If this is strictly a 6-month contract job with no perm conversion or benefits, I agree that the rate is a bit low. If this is a perm position with full medical, dental, 401k, and all other standard perks, then the rate is fairly decent. We also don't know location. $50 per hour can go a long way in Timbuktu, Wisconsin, but might leave you strapped for cash in Manhattan, Washington D.C., or San Francisco. Good hunting, James Van Sickle Remedy Developer Office: 972-409-4902 Mobile: 214-263-9340 -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Michiel Beijen Sent: Thursday, December 18, 2008 9:40 AM To: arslist@ARSLIST.ORG Subject: Re: [ARSLIST] Remedy resource available Jan. - Referral Incentive! Is it because of the Credit Cruch that people think rates can go down? Of course I don't know any specific details about this engagement but in my opinion 50 dollars / hour for somebody with 3-5 years of experience is just too low... -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl On Thu, Dec 18, 2008 at 15:37, Leah George lgeo...@everesttech.com wrote: ** Gary, My client needs a team of 4 remedy developer but the only concern would be that of the years of experience. I have been on the search for a few days. They need someone between 3-5 years with pay rate of about $50 ph. Not sure if this helps Thanks, Leah From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Gary Lambert Sent: Wednesday, December 17, 2008 5:10 PM To: arslist@ARSLIST.ORG Subject: Remedy resource available Jan. - Referral Incentive! Hello Listers, Do you know of a Remedy project that can use a super-strong Remedy Developer? We have a great referral incentive program that pays $1,000 for a referral resulting in a long-term (6 mo.+) contract. You will look good because he is a really good team player with over 8 years of Remedy experience. He has a great track record and rock-solid references. Also with training and experience with ITSM, CMDB, Oracle, Unix, Java and C. Please feel free to contact me for more info. Thanks! Gary Lambert Pacific Telematics, Inc. glambert AT ptelematics.com (650) 218-8603 __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are _ The sender of this e-mail is a contractor to Commercial Metals Company or subsidiaries (collectively CMC). The sender is not an employee of CMC and has no authority, express or implied, to bind CMC to any transaction or contract. CMC allows contractors to utilize this email address extension only in the course of providing services specifically covered by the terms of their engagement. No other use is authorized. CMC expressly disclaims liability for any unauthorized use. _ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Remedy resource available Jan. - Referral Incentive!
You know, you all are right from your stand point. How I see it is, A client knows what it wants the best. I would suggest the same thing you said, but they are the final decision makers. My only point is that if every client started hiring highly experienced candidates what about the ones that have just started their career. I constantly used to hear this from my candidates. I know why you are all saying what you are but unfortunately the fact is that the economy is facing something really serious and I as a recruiter have seen it affect all areas of technology. I definitely hope it gets better soon. Funny thing is that, companies are still hiring but the price they are willing to pay has take downward swing for known reasons! -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Pierson, Shawn Sent: Thursday, December 18, 2008 10:53 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy resource available Jan. - Referral Incentive! That depends on what type of work is required. If they want a junior resource for data entry or something like that, then it could be ok. Also keep in mind that some recruiting firms are getting their job requirements from other firms, who are getting it from other firms, and so on. This is how you get a client paying $200/hour or more and expecting a decent Remedy developer, while the developer gets paid $50/hour and doesn't even know the difference between an Active Link and Filter, and thinks ITIL is what they do before planting a garden. For the person with the job requirement that started this conversation, my suggestion would be not to ask for four people at a mediocre rate, but rather to combine the positions, perhaps bringing in two people, paying one person $115/hour and the other $85/hour. That can still be lower than what I've seen, but you can get much better quality folks that way. Shawn Pierson -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Michiel Beijen Sent: Thursday, December 18, 2008 9:40 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy resource available Jan. - Referral Incentive! Is it because of the Credit Cruch that people think rates can go down? Of course I don't know any specific details about this engagement but in my opinion 50 dollars / hour for somebody with 3-5 years of experience is just too low... -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl On Thu, Dec 18, 2008 at 15:37, Leah George lgeo...@everesttech.com wrote: ** Gary, My client needs a team of 4 remedy developer but the only concern would be that of the years of experience. I have been on the search for a few days. They need someone between 3-5 years with pay rate of about $50 ph. Not sure if this helps Thanks, Leah From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Gary Lambert Sent: Wednesday, December 17, 2008 5:10 PM To: arslist@ARSLIST.ORG Subject: Remedy resource available Jan. - Referral Incentive! Hello Listers, Do you know of a Remedy project that can use a super-strong Remedy Developer? We have a great referral incentive program that pays $1,000 for a referral resulting in a long-term (6 mo.+) contract. You will look good because he is a really good team player with over 8 years of Remedy experience. He has a great track record and rock-solid references. Also with training and experience with ITSM, CMDB, Oracle, Unix, Java and C. Please feel free to contact me for more info. Thanks! Gary Lambert Pacific Telematics, Inc. glambert AT ptelematics.com (650) 218-8603 __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: CMDB 2.0 Class mapping
I agree that Equipment would probably be a good place. We went a step further and setup a subclass under Equipment to hold our mobile phones and other wireless devices since they had some specific attributes we needed to track that were not related to our other Equipment data. James Van Sickle Remedy Developer Office: 972-409-4902 Mobile: 214-263-9340 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Tony Worthington Sent: Wednesday, December 17, 2008 3:18 PM To: arslist@ARSLIST.ORG Subject: Re: [ARSLIST] CMDB 2.0 Class mapping BMC_Equipment? Unless you have the Telecom extension (which I've never seen.) Tony Worthington Sr. Technical Analyst Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee Falls, WI 53051 262.703.5911 (phone) tony.worthing...@kohls.com mailto:tony.worthing...@kohls.com www.Kohls.com http://www.kohls.com/ From: Jason Niu thevis...@optonline.net To: arslist@ARSLIST.ORG Date: 12/17/2008 02:09 PM Subject: CMDB 2.0 Class mapping Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG ** Hi there, I am trying to figure out which CMDB class to map some data into, for the following items: 1. Telephone 2. Radio talking device 3. Rack drawers ( for mouse/keyboard) Any idea? Thanks in advanced, - Know what you want and be focused. - Jason Niu __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ CONFIDENTIALITY NOTICE: This is a transmission from Kohl's Department Stores, Inc. and may contain information which is confidential and proprietary. If you are not the addressee, any disclosure, copying or distribution or use of the contents of this message is expressly prohibited. If you have received this transmission in error, please destroy it and notify us immediately at 262-703-7000. CAUTION: Internet and e-mail communications are Kohl's property and Kohl's reserves the right to retrieve and read any message created, sent and received. Kohl's reserves the right to monitor messages by authorized Kohl's Associates at any time without any further consent. _ The sender of this e-mail is a contractor to Commercial Metals Company or subsidiaries (collectively CMC). The sender is not an employee of CMC and has no authority, express or implied, to bind CMC to any transaction or contract. CMC allows contractors to utilize this email address extension only in the course of providing services specifically covered by the terms of their engagement. No other use is authorized. CMC expressly disclaims liability for any unauthorized use. _ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are image001.jpg
Re: Remedy resource available Jan. - Referral Incentive!
I live in corporate America. lets make that healthcare in corporate America. Meaning I am a W2 employee with full benefits, vacation time, sick time, the works. The rates that are being quoted are not bad if you are a real employee and not a consultant who has to pay for all of those things. With the way the economy is going... be thankful for what you have! -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Leah George Sent: Thursday, December 18, 2008 10:08 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy resource available Jan. - Referral Incentive! You know, you all are right from your stand point. How I see it is, A client knows what it wants the best. I would suggest the same thing you said, but they are the final decision makers. My only point is that if every client started hiring highly experienced candidates what about the ones that have just started their career. I constantly used to hear this from my candidates. I know why you are all saying what you are but unfortunately the fact is that the economy is facing something really serious and I as a recruiter have seen it affect all areas of technology. I definitely hope it gets better soon. Funny thing is that, companies are still hiring but the price they are willing to pay has take downward swing for known reasons! -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Pierson, Shawn Sent: Thursday, December 18, 2008 10:53 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy resource available Jan. - Referral Incentive! That depends on what type of work is required. If they want a junior resource for data entry or something like that, then it could be ok. Also keep in mind that some recruiting firms are getting their job requirements from other firms, who are getting it from other firms, and so on. This is how you get a client paying $200/hour or more and expecting a decent Remedy developer, while the developer gets paid $50/hour and doesn't even know the difference between an Active Link and Filter, and thinks ITIL is what they do before planting a garden. For the person with the job requirement that started this conversation, my suggestion would be not to ask for four people at a mediocre rate, but rather to combine the positions, perhaps bringing in two people, paying one person $115/hour and the other $85/hour. That can still be lower than what I've seen, but you can get much better quality folks that way. Shawn Pierson -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Michiel Beijen Sent: Thursday, December 18, 2008 9:40 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy resource available Jan. - Referral Incentive! Is it because of the Credit Cruch that people think rates can go down? Of course I don't know any specific details about this engagement but in my opinion 50 dollars / hour for somebody with 3-5 years of experience is just too low... -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl On Thu, Dec 18, 2008 at 15:37, Leah George lgeo...@everesttech.com wrote: ** Gary, My client needs a team of 4 remedy developer but the only concern would be that of the years of experience. I have been on the search for a few days. They need someone between 3-5 years with pay rate of about $50 ph. Not sure if this helps Thanks, Leah From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Gary Lambert Sent: Wednesday, December 17, 2008 5:10 PM To: arslist@ARSLIST.ORG Subject: Remedy resource available Jan. - Referral Incentive! Hello Listers, Do you know of a Remedy project that can use a super-strong Remedy Developer? We have a great referral incentive program that pays $1,000 for a referral resulting in a long-term (6 mo.+) contract. You will look good because he is a really good team player with over 8 years of Remedy experience. He has a great track record and rock-solid references. Also with training and experience with ITSM, CMDB, Oracle, Unix, Java and C. Please feel free to contact me for more info. Thanks! Gary Lambert Pacific Telematics, Inc. glambert AT ptelematics.com (650) 218-8603 __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender.
Re: Date/Time Field Create Entry Format
Hi All, Does anyone know the correct syntax for filling in a Date Time field? I am writing a program that fills in a date time field. // Date/Time datatype fieldValues[536870916] = new System.DateTime(2004, 02, 02).ToUniversalTime(); // Date datatype fieldValues[536870918] = 125000; Regards, Bala ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
In need of help with Assigned To Individual field drop down menu (UNCLASSIFIED)
Classification: UNCLASSIFIED Caveats: NONE Hi all, I upgraded our ARS 6.3, HPD 5.6, SQL Server 2000 -- ARS 7.1 p5, HPD 5.6, SQL Server 2000. I've only upgraded the Remedy system baseline and left everything as is. The upgrade went through successfully, however, I am having a problem that I cannot figure out. I created a helpdesk ticket as normally would, but when I tried to select the Assigned To Individual field (drop down menu), only my name pops up. I do not see anybody else in my group. Also, I can't select any other Individuals in any other groups. I've checked the menu attribute for the Assigned To Individual field, and nothing has changed. The menu is pulling from the User form where 'Group List' LIKE zAssignedGroupID. The zAssignedGroupID is populated when I select the Group field (which pulls from the Group form). The weird thing about this is that there is a workaround. The user profile has to have a Fixed License and Administrator privileges. If the user profile has Floating License or no Administrator privileges, then he/she cannot see other technicians in the drop down menu of the Assigned To Individual field. I cannot regular endusers have Administrator privileges, that would be unacceptable. I've talked to Remedy Support this morning and they are checking with the licensing department. I didn't think I needed to upgrade my AR Server license file since it was only a system upgrade, I did not/do not plan to upgrade to ITSM7. I'm having a feeling that Remedy support will take too long. Any help is appreciated. Thanks so much, Thien Classification: UNCLASSIFIED Caveats: NONE ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Mid-Tier Report Form
Report form is pretty buggy. Here is what I submitted to Remedy Support. They had no clue. It is odd and I am running out of trouble shooting steps. It is definitely something on the App server it seems. Mid-Tier 7.1 patch 5 and Patch 2 have both been tried. ARServer version 7.1 patch 5. Here is the situation: My Production Mid-Tier web servers will not produce a report, AR System or Cystal type, against our Production AR System App server. BUT, the same 2 web servers Will produce a report on all our other servers (qa, dev, train). The Reports will run fine when I use an Open Window/Report with Embedded in the AL so I know the BOXI server and the arr reports are working on the web. It Does Not matter what the Report is being run. It is on All reports in the Reporting form. It thinks the fields are gone. I am suspect of the mid-tier actuall retrieving the complete cache but I do not know any other methods to retrive cache othe than flush cache Here is the error I am getting: Error during processing : ARERR [314] Field does not exist on current form : 212 ARERR [314] Field does not exist on current form : 211 ARERR [314] Field does not exist on current form : 210 The fields are definitely there and all Perms are in order. Here are the steps I have been through with no luck: - re-installed mid-tier on WebServerProd- uninstalled mid-tier and the re-installed on WebServerProd- Deleted and re-imported the Report form directly from the InstallForms directory def file Any ideas would be great. Thanks _ Send e-mail anywhere. No map, no compass. http://windowslive.com/Explore/hotmail?ocid=TXT_TAGLM_WL_hotmail_acq_anywhere_122008 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: In need of help with Assigned To Individual field drop down menu (UNCLASSIFIED)
If you are talking about the Assigned to Individual field on the Help Desk form, this menu is referencing SHR:Assignments, my guess is the permissions on the Request id (1) of the SHR:Assignments got wacked. Check the permissions there first, I bet public got removed and is only referencing Assignee Doug -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Nguyen, AnhThien Mr CTR NG NGB ARNG Sent: Thursday, December 18, 2008 11:58 AM To: arslist@ARSLIST.ORG Subject: In need of help with Assigned To Individual field drop down menu (UNCLASSIFIED) Classification: UNCLASSIFIED Caveats: NONE Hi all, I upgraded our ARS 6.3, HPD 5.6, SQL Server 2000 -- ARS 7.1 p5, HPD 5.6, SQL Server 2000. I've only upgraded the Remedy system baseline and left everything as is. The upgrade went through successfully, however, I am having a problem that I cannot figure out. I created a helpdesk ticket as normally would, but when I tried to select the Assigned To Individual field (drop down menu), only my name pops up. I do not see anybody else in my group. Also, I can't select any other Individuals in any other groups. I've checked the menu attribute for the Assigned To Individual field, and nothing has changed. The menu is pulling from the User form where 'Group List' LIKE zAssignedGroupID. The zAssignedGroupID is populated when I select the Group field (which pulls from the Group form). The weird thing about this is that there is a workaround. The user profile has to have a Fixed License and Administrator privileges. If the user profile has Floating License or no Administrator privileges, then he/she cannot see other technicians in the drop down menu of the Assigned To Individual field. I cannot regular endusers have Administrator privileges, that would be unacceptable. I've talked to Remedy Support this morning and they are checking with the licensing department. I didn't think I needed to upgrade my AR Server license file since it was only a system upgrade, I did not/do not plan to upgrade to ITSM7. I'm having a feeling that Remedy support will take too long. Any help is appreciated. Thanks so much, Thien Classification: UNCLASSIFIED Caveats: NONE ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are DISCLAIMER Important! This message is intended for the above named person(s) only and is CONFIDENTIAL AND PROPRIETARY. If you are not the intended recipient of this e-mail and have received it in error, please immediately notify the sender by return email and then delete it from your mailbox. This message may be protected by the attorney-client privilege and/or work product doctrine. Accessing, copying, disseminating or re-using any of the information contained in this e-mail by anyone other than the intended recipient is strictly prohibited. Finally, you should check this email and any attachments for the presence of viruses, as the sender accepts no liability for any damage caused by any virus transmitted by this email. Thank you. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Date/Time Field Create Entry Format
What language? _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Bala Patel Sent: Thursday, December 18, 2008 9:44 AM To: arslist@ARSLIST.ORG Subject: Re: Date/Time Field Create Entry Format ** Hi All, Does anyone know the correct syntax for filling in a Date Time field? I am writing a program that fills in a date time field. // Date/Time datatype fieldValues[536870916] = new System.DateTime(2004, 02, 02).ToUniversalTime(); // Date datatype fieldValues[536870918] = 125000; Regards, Bala __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: In need of help with Assigned To Individual field drop down menu (UNCLASSIFIED)
In the admin tool open the User tool and give the Request ID field public permissions, that should solve your issue. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Nguyen, AnhThien Mr CTR NG NGB ARNG Sent: Thursday, December 18, 2008 9:58 AM To: arslist@ARSLIST.ORG Subject: In need of help with Assigned To Individual field drop down menu (UNCLASSIFIED) Classification: UNCLASSIFIED Caveats: NONE Hi all, I upgraded our ARS 6.3, HPD 5.6, SQL Server 2000 -- ARS 7.1 p5, HPD 5.6, SQL Server 2000. I've only upgraded the Remedy system baseline and left everything as is. The upgrade went through successfully, however, I am having a problem that I cannot figure out. I created a helpdesk ticket as normally would, but when I tried to select the Assigned To Individual field (drop down menu), only my name pops up. I do not see anybody else in my group. Also, I can't select any other Individuals in any other groups. I've checked the menu attribute for the Assigned To Individual field, and nothing has changed. The menu is pulling from the User form where 'Group List' LIKE zAssignedGroupID. The zAssignedGroupID is populated when I select the Group field (which pulls from the Group form). The weird thing about this is that there is a workaround. The user profile has to have a Fixed License and Administrator privileges. If the user profile has Floating License or no Administrator privileges, then he/she cannot see other technicians in the drop down menu of the Assigned To Individual field. I cannot regular endusers have Administrator privileges, that would be unacceptable. I've talked to Remedy Support this morning and they are checking with the licensing department. I didn't think I needed to upgrade my AR Server license file since it was only a system upgrade, I did not/do not plan to upgrade to ITSM7. I'm having a feeling that Remedy support will take too long. Any help is appreciated. Thanks so much, Thien Classification: UNCLASSIFIED Caveats: NONE ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Display percentage
My guess is that you would have to use a character field and perform the calculation yourself. number/max*100 is it's percentage. On Wed, Dec 17, 2008 at 4:29 PM, Gornto, Robert R Civ USAF AETC 37 CS/SCOO robert.gor...@lackland.af.mil wrote: ** Anyone know of a way to calculate /display percentages in 7.0 ? //SIGNED// Robert R. Gornto, YC-02,37 CS/SCOO Chief, Network Operations DSN 945-0483 Comm 210 925-0483 __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ -- A fool acts, regardless; knowing well that he is wrong. The ignoramus acts on only what he knows, but all that he knows. The ignoramus may be saved, but the fool knows that he is doomed. Robert Halstead ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: OT: ARUtilities holiday special (ending soon)
Hi Les, That is a feature I would love to see in the 6.3 version of ARUtilities as well. If you could extend that functionality to Active Link and Filter searches when you search for a field ID that would be great! On Thu, Dec 18, 2008 at 7:43 AM, ccrashh ccra...@gmail.com wrote: It can be worth the effort, if you have a good contract. They come in piles sometimes, then dry up for a while. SI Systems has always treated me well. The only feature from RDP that I think would be good to have is it's ability to tell you all the code that impacts a field (uses it in Run If, Set Fields If, Set Fields, Push Fields If, Push Fields, Table Qualification, Table Field Column, Menu, etc) That's really handy. Steve On Dec 17, 6:19 pm, rem...@arutilities.com wrote: Hey Steve, Tell me some of the things that RDP does that ARUtilities should, and I will give you a free license key for ARUtilities 7.0 If i can add some new features everyone would be happy, and I haven't had the chance to look at RDP. And, yes, still at CGI. I am wondering though how i would be able to break out into the self employment world that you did. Do you know the best headhunter to contact? And is it worth the effort? Les You are such a shill :) Heh. Downloaded your latest version. My contract, if you remember, is at DFAIT, and we are having huge issues with RDP. Though ARUtilities doesn't fully replace RDP, it has some tools we can use. Been trying to get the manager here to put in a purchase request. Steve O'Leary PS: still at CGI? On Dec 17, 11:12 am, rem...@arutilities.com wrote: Hello everyone, This is just a note to let you know that ARUtilities is available at a very special price until January 1st 2009. ARUtilities is a tool set used by many Remedy Developers around the world ___ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org Platinum Sponsor:www.rmsportal.comARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are -- A fool acts, regardless; knowing well that he is wrong. The ignoramus acts on only what he knows, but all that he knows. The ignoramus may be saved, but the fool knows that he is doomed. Robert Halstead ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Midtier 7.1 and Firefox
Sorry I meant Left side of screen not right. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rob Wherry Sent: Wednesday, December 17, 2008 1:45 PM To: arslist@ARSLIST.ORG Subject: Midtier 7.1 and Firefox ** Has anyone had problems displaying forms in Firefox using the 7.1 midtier? It is chopping off the right side of the form using Firefox but it does not when using IE 6 or 7. __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: OT: ARUtilities holiday special (ending soon)
Actually the functionality is already there: Search for your field in the Fields list, and then Right-Click the desired field and choose References. This will allow you to select the reference type. This is also a feature that is currently being extended. Hope this helps. Les Hi Les, That is a feature I would love to see in the 6.3 version of ARUtilities as well. If you could extend that functionality to Active Link and Filter searches when you search for a field ID that would be great! On Thu, Dec 18, 2008 at 7:43 AM, ccrashh ccra...@gmail.com wrote: It can be worth the effort, if you have a good contract. They come in piles sometimes, then dry up for a while. SI Systems has always treated me well. The only feature from RDP that I think would be good to have is it's ability to tell you all the code that impacts a field (uses it in Run If, Set Fields If, Set Fields, Push Fields If, Push Fields, Table Qualification, Table Field Column, Menu, etc) That's really handy. Steve On Dec 17, 6:19 pm, rem...@arutilities.com wrote: Hey Steve, Tell me some of the things that RDP does that ARUtilities should, and I will give you a free license key for ARUtilities 7.0 If i can add some new features everyone would be happy, and I haven't had the chance to look at RDP. And, yes, still at CGI. I am wondering though how i would be able to break out into the self employment world that you did. Do you know the best headhunter to contact? And is it worth the effort? Les You are such a shill :) Heh. Downloaded your latest version. My contract, if you remember, is at DFAIT, and we are having huge issues with RDP. Though ARUtilities doesn't fully replace RDP, it has some tools we can use. Been trying to get the manager here to put in a purchase request. Steve O'Leary PS: still at CGI? On Dec 17, 11:12 am, rem...@arutilities.com wrote: Hello everyone, This is just a note to let you know that ARUtilities is available at a very special price until January 1st 2009. ARUtilities is a tool set used by many Remedy Developers around the world ___ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org Platinum Sponsor:www.rmsportal.comARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are -- A fool acts, regardless; knowing well that he is wrong. The ignoramus acts on only what he knows, but all that he knows. The ignoramus may be saved, but the fool knows that he is doomed. Robert Halstead ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Midtier 7.1 and Firefox
What version of Firefox? I use Firefox all the time and have never experienced this.. _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rob Wherry Sent: Thursday, December 18, 2008 11:47 AM To: arslist@ARSLIST.ORG Subject: Re: Midtier 7.1 and Firefox ** Sorry I meant Left side of screen not right. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rob Wherry Sent: Wednesday, December 17, 2008 1:45 PM To: arslist@ARSLIST.ORG Subject: Midtier 7.1 and Firefox ** Has anyone had problems displaying forms in Firefox using the 7.1 midtier? It is chopping off the right side of the form using Firefox but it does not when using IE 6 or 7. __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Midtier 7.1 and Firefox
Also ... What patch level of MidTier 7.1.0? -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ Longwing Sent: Thursday, December 18, 2008 1:01 PM To: arslist@ARSLIST.ORG Subject: Re: Midtier 7.1 and Firefox What version of Firefox? I use Firefox all the time and have never experienced this.. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rob Wherry Sent: Thursday, December 18, 2008 11:47 AM To: arslist@ARSLIST.ORG Subject: Re: Midtier 7.1 and Firefox Sorry I meant Left side of screen not right. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rob Wherry Sent: Wednesday, December 17, 2008 1:45 PM To: arslist@ARSLIST.ORG Subject: Midtier 7.1 and Firefox Has anyone had problems displaying forms in Firefox using the 7.1 midtier? It is chopping off the right side of the form using Firefox but it does not when using IE 6 or 7. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Resolved: In need of help with Assigned To Individual field drop down menu (UNCLASSIFIED)
Classification: UNCLASSIFIED Caveats: NONE Thanks to those that responded. The way it's set up here, in addition to the Request ID, I had to open up in the User form the Group List field with Public permissions in order for the Assignee to see the other Individuals in a group. Thien -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ Longwing Sent: Thursday, December 18, 2008 12:22 PM To: arslist@ARSLIST.ORG Subject: Re: In need of help with Assigned To Individual field drop down menu (UNCLASSIFIED) In the admin tool open the User tool and give the Request ID field public permissions, that should solve your issue. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Nguyen, AnhThien Mr CTR NG NGB ARNG Sent: Thursday, December 18, 2008 9:58 AM To: arslist@ARSLIST.ORG Subject: In need of help with Assigned To Individual field drop down menu (UNCLASSIFIED) Classification: UNCLASSIFIED Caveats: NONE Hi all, I upgraded our ARS 6.3, HPD 5.6, SQL Server 2000 -- ARS 7.1 p5, HPD 5.6, SQL Server 2000. I've only upgraded the Remedy system baseline and left everything as is. The upgrade went through successfully, however, I am having a problem that I cannot figure out. I created a helpdesk ticket as normally would, but when I tried to select the Assigned To Individual field (drop down menu), only my name pops up. I do not see anybody else in my group. Also, I can't select any other Individuals in any other groups. I've checked the menu attribute for the Assigned To Individual field, and nothing has changed. The menu is pulling from the User form where 'Group List' LIKE zAssignedGroupID. The zAssignedGroupID is populated when I select the Group field (which pulls from the Group form). The weird thing about this is that there is a workaround. The user profile has to have a Fixed License and Administrator privileges. If the user profile has Floating License or no Administrator privileges, then he/she cannot see other technicians in the drop down menu of the Assigned To Individual field. I cannot regular endusers have Administrator privileges, that would be unacceptable. I've talked to Remedy Support this morning and they are checking with the licensing department. I didn't think I needed to upgrade my AR Server license file since it was only a system upgrade, I did not/do not plan to upgrade to ITSM7. I'm having a feeling that Remedy support will take too long. Any help is appreciated. Thanks so much, Thien Classification: UNCLASSIFIED Caveats: NONE ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are _ __ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are Classification: UNCLASSIFIED Caveats: NONE ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
OT: Remedy Developers needed
We are looking for Remedy developers with ITSM 7.x experience. This is a full time position located in Charleston SC. Please reply off line with your resume' to remedy@med.navy.mil Thank You, James Sent from my Verizon Wireless BlackBerry ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Resolved: In need of help with Assigned To Individual field drop down menu (UNCLASSIFIED)
That's a common problem when upgrading the remedy server...they reinstall the default forms with default permissions...and it always breaks this type of functionality. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Nguyen, AnhThien Mr CTR NG NGB ARNG Sent: Thursday, December 18, 2008 12:16 PM To: arslist@ARSLIST.ORG Subject: Resolved: In need of help with Assigned To Individual field drop down menu (UNCLASSIFIED) Classification: UNCLASSIFIED Caveats: NONE Thanks to those that responded. The way it's set up here, in addition to the Request ID, I had to open up in the User form the Group List field with Public permissions in order for the Assignee to see the other Individuals in a group. Thien -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ Longwing Sent: Thursday, December 18, 2008 12:22 PM To: arslist@ARSLIST.ORG Subject: Re: In need of help with Assigned To Individual field drop down menu (UNCLASSIFIED) In the admin tool open the User tool and give the Request ID field public permissions, that should solve your issue. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Nguyen, AnhThien Mr CTR NG NGB ARNG Sent: Thursday, December 18, 2008 9:58 AM To: arslist@ARSLIST.ORG Subject: In need of help with Assigned To Individual field drop down menu (UNCLASSIFIED) Classification: UNCLASSIFIED Caveats: NONE Hi all, I upgraded our ARS 6.3, HPD 5.6, SQL Server 2000 -- ARS 7.1 p5, HPD 5.6, SQL Server 2000. I've only upgraded the Remedy system baseline and left everything as is. The upgrade went through successfully, however, I am having a problem that I cannot figure out. I created a helpdesk ticket as normally would, but when I tried to select the Assigned To Individual field (drop down menu), only my name pops up. I do not see anybody else in my group. Also, I can't select any other Individuals in any other groups. I've checked the menu attribute for the Assigned To Individual field, and nothing has changed. The menu is pulling from the User form where 'Group List' LIKE zAssignedGroupID. The zAssignedGroupID is populated when I select the Group field (which pulls from the Group form). The weird thing about this is that there is a workaround. The user profile has to have a Fixed License and Administrator privileges. If the user profile has Floating License or no Administrator privileges, then he/she cannot see other technicians in the drop down menu of the Assigned To Individual field. I cannot regular endusers have Administrator privileges, that would be unacceptable. I've talked to Remedy Support this morning and they are checking with the licensing department. I didn't think I needed to upgrade my AR Server license file since it was only a system upgrade, I did not/do not plan to upgrade to ITSM7. I'm having a feeling that Remedy support will take too long. Any help is appreciated. Thanks so much, Thien Classification: UNCLASSIFIED Caveats: NONE ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are _ __ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are Classification: UNCLASSIFIED Caveats: NONE ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
JOBAIDS?
Is anyone here familiar with a bundle of resources called JOBAIDS? Another developer I work with says she needs it...I'm not familiar with it. Anyone know about it and where I might get it? Thanks, Norm ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Another SLM Question
It might be different in SLM 7.1 (we run 7.0 at the moment), but try SLM:Measurement or SLM:MeasurementSVT if you want to report on this data. Anne Ramey E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Shafqat Ayaz Sent: Wednesday, December 17, 2008 6:03 PM To: arslist@ARSLIST.ORG Subject: Another SLM Question ** Hi All currently we have 2 Service Targets defined. One is for Acknowledgement of Incidents and another for Resolving of Incidents. The SLA Status field gives the following values Service Target Breached and All Service Targets Breached My question is this, when it says Service Target Breached, obviously only 1 target has been breached, how to find out which Target has been breached? Does the SLM Module store this value somewhere and if so where/ ARS 7.01 SLM 7.1 Many thanks as usual for all your help Shafqat Ayaz __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: JOBAIDS?
I'm pretty sure that jobs aids are just a fancy term for documentation. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kaiser, Norm E CIV USAF AFMC 96 CS/SCCE Sent: Thursday, December 18, 2008 1:42 PM To: arslist@ARSLIST.ORG Subject: JOBAIDS? ** Is anyone here familiar with a bundle of resources called JOBAIDS? Another developer I work with says she needs it...I'm not familiar with it. Anyone know about it and where I might get it? Thanks, Norm __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Admin Tool Sync Search Database
Joe, BMC provided an updated DLL for the Admin tool that fixed the timouts trying to do Sync Search Database with 7.1.0 p 3/4. They said it was in the patch 4 of the admin tool but it was not there. We had to replace the DLL to fix the problem. I can dig it up and email it to you if you can't get it from them. Regards, Chuck Baldi On Wed, Dec 17, 2008 at 1:10 AM, Joe DeSouza joe_rem...@yahoo.com wrote: ** I have long given up on that functionality especially with the new ITSM database and its ginormous structure causing the functionality to fail, that I now prefer writing simple SQL's to query for most related objects which works for me.. Sometimes I feel like documenting every SQL that I use for different things and then integrating them all into an application that would generate such information for me.. Joe -- *From:* Frank Caruso caruso.fr...@gmail.com *To:* arslist@ARSLIST.ORG *Sent:* Tuesday, December 16, 2008 11:20:02 AM *Subject:* Re: Admin Tool Sync Search Database ** Solaris 9 - Sybase 15 I am seeing the same issue on 7.1.0 p3 On Tue, Dec 16, 2008 at 11:00 AM, Grooms, Frederick W frederick.w.gro...@xo.com wrote: Has anyone noticed that with the 7.1.0 (Patch 004) Admin tool the Sync Search Database is no longer marked as running when you start it? I just had the issue where to different developers were trying to run it at the same time. Fred __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Group/User Notifications.
This is just a thought, but you could build a table field on the incident form of all the child tickets for that parent, and another for all the tasks related.. I guess the problem would be getting all the tasks that were related to the children and parent.. Essentially, you could walk a table and build your recipients list that way. On Thu, Dec 18, 2008 at 7:49 AM, Frex Popo frexp...@yahoo.fr wrote: ** Hello everyone, I have a number of child Incidents linked to a parent Incident. Each child Incident has a number of tasks. What I need is, when a user presses a button on the Incident form, a notification is sent to the user whom THE PARENT INCIDENT has been assigned to, (or the group in case the incident has not been assigned to anyone yet). The notification should also be sent to the user to which THE CHILD INCIDENT t has been assigned to (or the group in case the child incident has not been assigned to anyone). The same for all the child Incidents of the parent Incident. The notification should also be sent to the user to which THE TASK of the child incident has been assigned to (or the group in case the task has not been assigned to anyone). The same should apply to all the tasks of each child Incident. What would the best way to approach this problem? Is it by creating a form and storing the ID of the parent incident, child incidents, and taks, along with all the group and users and then use a filter on submit to that form and send a notification? How about walking through the incident and taks form to find the relevant IDs? Anyone did before and want to share their thoughts. Thanks in advance frex. __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ -- A fool acts, regardless; knowing well that he is wrong. The ignoramus acts on only what he knows, but all that he knows. The ignoramus may be saved, but the fool knows that he is doomed. Robert Halstead ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: JOBAIDS?
That's what I suspected, too, but this admin insists it's some executables she used in a Remedy class. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Pierson, Shawn Sent: Thursday, December 18, 2008 1:49 PM To: arslist@ARSLIST.ORG Subject: Re: JOBAIDS? ** I'm pretty sure that jobs aids are just a fancy term for documentation. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kaiser, Norm E CIV USAF AFMC 96 CS/SCCE Sent: Thursday, December 18, 2008 1:42 PM To: arslist@ARSLIST.ORG Subject: JOBAIDS? ** Is anyone here familiar with a bundle of resources called JOBAIDS? Another developer I work with says she needs it...I'm not familiar with it. Anyone know about it and where I might get it? Thanks, Norm __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ Private and confidential as detailed here http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access hyperlink, please e-mail sender. __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Admin Tool Sync Search Database
Charles, Sure I woudln't mind that although I had almost lost my faith in that function and avoided it - and relied more on direct DB queries to get what I wanted. Cheers Joe From: Charles Baldi charles.ba...@gmail.com To: arslist@ARSLIST.ORG Sent: Thursday, December 18, 2008 2:59:38 PM Subject: Re: Admin Tool Sync Search Database ** Joe, BMC provided an updated DLL for the Admin tool that fixed the timouts trying to do Sync Search Database with 7.1.0 p 3/4. They said it was in the patch 4 of the admin tool but it was not there. We had to replace the DLL to fix the problem. I can dig it up and email it to you if you can't get it from them. Regards, Chuck Baldi On Wed, Dec 17, 2008 at 1:10 AM, Joe DeSouza joe_rem...@yahoo.com wrote: ** I have long given up on that functionality especially with the new ITSM database and its ginormous structure causing the functionality to fail, that I now prefer writing simple SQL's to query for most related objects which works for me.. Sometimes I feel like documenting every SQL that I use for different things and then integrating them all into an application that would generate such information for me.. Joe From: Frank Caruso caruso.fr...@gmail.com To: arslist@ARSLIST.ORG Sent: Tuesday, December 16, 2008 11:20:02 AM Subject: Re: Admin Tool Sync Search Database ** Solaris 9 - Sybase 15 I am seeing the same issue on 7.1.0 p3 On Tue, Dec 16, 2008 at 11:00 AM, Grooms, Frederick W frederick.w.gro...@xo.com wrote: Has anyone noticed that with the 7.1.0 (Patch 004) Admin tool the Sync Search Database is no longer marked as running when you start it? I just had the issue where to different developers were trying to run it at the same time. Fred ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Remedy resource available Jan. - Referral Incentive!
I recently had the pleasure of working with a Remedy developer from Gary's team (sounds a lot like the description below). He was definitely an expert in Remedy development and more. He is very detail oriented and thorough in both development and troubleshooting. Janet Mahan Network Systems Administrator II EMBARQ Voice | Data | Internet | Wireless | Entertainment This e-mail is the property of EMBARQ and may contain confidential and privileged material for the sole use of the intended recipient(s). Any review, use, distribution or disclosure by others is strictly prohibited. If you are not the intended recipient (or authorized to receive for the recipient), please contact the sender and delete all copies of the message. - Hello Listers, Do you know of a Remedy project that can use a super-strong Remedy Developer? We have a great referral incentive program that pays $1,000 For a referral resulting in a long-term (6 mo.+) contract. You will look good because he is a really good team player with over 8 years of Remedy experience. He has a great track record and rock-solid references. Also with training and experience with ITSM, CMDB, Oracle, Unix, Java And C. Please feel free to contact me for more info. Thanks! Gary Lambert Pacific Telematics, Inc. glambert AT ptelematics.com (650) 218-8603 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
RESOLVED:Another SLM Question
Anne thank you very much, that was exactly what i was looking for shafqat --- On Thu, 12/18/08, Ramey, Anne anne.ra...@its.nc.gov wrote: From: Ramey, Anne anne.ra...@its.nc.gov Subject: Re: Another SLM Question To: arslist@ARSLIST.ORG Date: Thursday, December 18, 2008, 7:42 PM ** It might be different in SLM 7.1 (we run 7.0 at the moment), but try SLM:Measurement or SLM:MeasurementSVT if you want to report on this data. Anne Ramey E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Shafqat Ayaz Sent: Wednesday, December 17, 2008 6:03 PM To: arslist@ARSLIST.ORG Subject: Another SLM Question ** Hi All currently we have 2 Service Targets defined. One is for Acknowledgement of Incidents and another for Resolving of Incidents. The SLA Status field gives the following values Service Target Breached and All Service Targets Breached My question is this, when it says Service Target Breached, obviously only 1 target has been breached, how to find out which Target has been breached? Does the SLM Module store this value somewhere and if so where/ ARS 7.01 SLM 7.1 Many thanks as usual for all your help Shafqat Ayaz __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Midtier 7.1 and Firefox
Firefox 3.0.1 on 1 machine and 3.0.4 on another and Midtier 7.1 patch 5 on new web server and our Development box is patch 2. The old web server is 7.0.1 patch 4 and does not have this problem on the same forms. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Grooms, Frederick W Sent: Thursday, December 18, 2008 11:12 AM To: arslist@ARSLIST.ORG Subject: Re: Midtier 7.1 and Firefox Also ... What patch level of MidTier 7.1.0? -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ Longwing Sent: Thursday, December 18, 2008 1:01 PM To: arslist@ARSLIST.ORG Subject: Re: Midtier 7.1 and Firefox What version of Firefox? I use Firefox all the time and have never experienced this.. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rob Wherry Sent: Thursday, December 18, 2008 11:47 AM To: arslist@ARSLIST.ORG Subject: Re: Midtier 7.1 and Firefox Sorry I meant Left side of screen not right. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rob Wherry Sent: Wednesday, December 17, 2008 1:45 PM To: arslist@ARSLIST.ORG Subject: Midtier 7.1 and Firefox Has anyone had problems displaying forms in Firefox using the 7.1 midtier? It is chopping off the right side of the form using Firefox but it does not when using IE 6 or 7. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Midtier 7.1 and Firefox
So both versions of firefox exhibit the same behavior on both versions of 7.1, but neither exhibit it on 7.0.1? -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rob Wherry Sent: Thursday, December 18, 2008 3:08 PM To: arslist@ARSLIST.ORG Subject: Re: Midtier 7.1 and Firefox Firefox 3.0.1 on 1 machine and 3.0.4 on another and Midtier 7.1 patch 5 on new web server and our Development box is patch 2. The old web server is 7.0.1 patch 4 and does not have this problem on the same forms. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Grooms, Frederick W Sent: Thursday, December 18, 2008 11:12 AM To: arslist@ARSLIST.ORG Subject: Re: Midtier 7.1 and Firefox Also ... What patch level of MidTier 7.1.0? -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ Longwing Sent: Thursday, December 18, 2008 1:01 PM To: arslist@ARSLIST.ORG Subject: Re: Midtier 7.1 and Firefox What version of Firefox? I use Firefox all the time and have never experienced this.. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rob Wherry Sent: Thursday, December 18, 2008 11:47 AM To: arslist@ARSLIST.ORG Subject: Re: Midtier 7.1 and Firefox Sorry I meant Left side of screen not right. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rob Wherry Sent: Wednesday, December 17, 2008 1:45 PM To: arslist@ARSLIST.ORG Subject: Midtier 7.1 and Firefox Has anyone had problems displaying forms in Firefox using the 7.1 midtier? It is chopping off the right side of the form using Firefox but it does not when using IE 6 or 7. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Admin Tool Sync Search Database
That would be a nice thing to have. Perhaps they put it in patch 5 of the Admin tool, but wait, the Admin tool was not included in 7.1.0 patch 005. Can we hope for Patch 6? Fred From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Charles Baldi Sent: Thursday, December 18, 2008 2:00 PM To: arslist@ARSLIST.ORG Subject: Re: Admin Tool Sync Search Database Joe, BMC provided an updated DLL for the Admin tool that fixed the timouts trying to do Sync Search Database with 7.1.0 p 3/4. They said it was in the patch 4 of the admin tool but it was not there. We had to replace the DLL to fix the problem. I can dig it up and email it to you if you can't get it from them. Regards, Chuck Baldi On Wed, Dec 17, 2008 at 1:10 AM, Joe DeSouza joe_rem...@yahoo.com wrote: I have long given up on that functionality especially with the new ITSM database and its ginormous structure causing the functionality to fail, that I now prefer writing simple SQL's to query for most related objects which works for me.. Sometimes I feel like documenting every SQL that I use for different things and then integrating them all into an application that would generate such information for me.. Joe From: Frank Caruso caruso.fr...@gmail.com To: arslist@ARSLIST.ORG Sent: Tuesday, December 16, 2008 11:20:02 AM Subject: Re: Admin Tool Sync Search Database Solaris 9 - Sybase 15 I am seeing the same issue on 7.1.0 p3 On Tue, Dec 16, 2008 at 11:00 AM, Grooms, Frederick W frederick.w.gro...@xo.com wrote: Has anyone noticed that with the 7.1.0 (Patch 004) Admin tool the Sync Search Database is no longer marked as running when you start it? I just had the issue where to different developers were trying to run it at the same time. Fred ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Midtier 7.1 and Firefox
Yep. IE does not have this issue in either 7.1 patch nor the 7.0.1 midtier either. Just Firefox. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ Longwing Sent: Thursday, December 18, 2008 2:22 PM To: arslist@ARSLIST.ORG Subject: Re: Midtier 7.1 and Firefox So both versions of firefox exhibit the same behavior on both versions of 7.1, but neither exhibit it on 7.0.1? -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rob Wherry Sent: Thursday, December 18, 2008 3:08 PM To: arslist@ARSLIST.ORG Subject: Re: Midtier 7.1 and Firefox Firefox 3.0.1 on 1 machine and 3.0.4 on another and Midtier 7.1 patch 5 on new web server and our Development box is patch 2. The old web server is 7.0.1 patch 4 and does not have this problem on the same forms. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Grooms, Frederick W Sent: Thursday, December 18, 2008 11:12 AM To: arslist@ARSLIST.ORG Subject: Re: Midtier 7.1 and Firefox Also ... What patch level of MidTier 7.1.0? -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ Longwing Sent: Thursday, December 18, 2008 1:01 PM To: arslist@ARSLIST.ORG Subject: Re: Midtier 7.1 and Firefox What version of Firefox? I use Firefox all the time and have never experienced this.. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rob Wherry Sent: Thursday, December 18, 2008 11:47 AM To: arslist@ARSLIST.ORG Subject: Re: Midtier 7.1 and Firefox Sorry I meant Left side of screen not right. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rob Wherry Sent: Wednesday, December 17, 2008 1:45 PM To: arslist@ARSLIST.ORG Subject: Midtier 7.1 and Firefox Has anyone had problems displaying forms in Firefox using the 7.1 midtier? It is chopping off the right side of the form using Firefox but it does not when using IE 6 or 7. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
