Re: Objects are slow to migrate using Migrator 8.1.02

2016-02-15 Thread Bala iLink
Kevin, We are using Remedy Migrator (same version as yours) and it will take time to migrate then the normal dev studio import/export for its own reasons. Since its a Group form, its possible that the cache will come into effect as well. Thanks, Bala From:

Re: CHG: Risk Level Question

2016-02-15 Thread Bala iLink
Mark, Change the Selection Values and retain the Alias Values. It will leave you with only modifying the selection values. No need to change the Workflows, as it will take care of the alias values. Thanks, Bala From: Action Request System discussion

Re: Goofy Error

2016-02-15 Thread Bala iLink
Mark, It appears that the escalation or the workflow triggered by the escalation is setting up the 'status' field to NULL, which is a mandatory field. Can you check the form name for T1060 in the schema tables and see, why the status is updating it to null. Thanks, Bala

Re: Splunk

2016-02-15 Thread Bala iLink
Hi Mark, We are using Splunk to monitor our AR Servers. We are manually setting up few parameters to look out for in our servers. Thanks, Bala From: Action Request System discussion list(ARSList) on behalf of Brittain, Mark

Re: Help with AIE

2016-01-28 Thread Bala iLink
m discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Bala iLink Sent: Thursday, January 28, 2016 5:22 AM To: arslist@ARSLIST.ORG Subject: Re: Help with AIE ** Mark, You need to define the data source & data exchanges for creating AIE jobs. During data exchange, field mappings betwe

Re: Help with AIE

2016-01-28 Thread Bala iLink
Mark, You need to define the data source & data exchanges for creating AIE jobs. During data exchange, field mappings between remedy & the source system will be defined. Since AIE is no longer available in the latest versions, you cannot see the documents . Thanks, Bala

Re: Server crashing when saving in Dev Studio

2016-01-28 Thread Bala iLink
Hi Levi, Did your server is enabled with Object Relationship? If so, can you switch off the Object Relationship and try restarting the server. Thanks, Bala From: Action Request System discussion list(ARSList) on behalf of Levi Lippincott

Re: Email Error in stderr log

2016-01-18 Thread Bala iLink
Hi, Do you have incoming email configured in your system? If so, do you have incoming email templates configured? Thanks, Bala From: Action Request System discussion list(ARSList) on behalf of Lockwood, Teresa

Re: Issues with 7.6.03 7.6.04 install

2011-12-25 Thread Bala iLink
Hi Ben, Have you tried reviewing the armonitor and arerror logs? Thanks, Bala Date: Thu, 22 Dec 2011 18:43:10 +0100 From: ben.cher...@softwaretoolhouse.com Subject: Issues with 7.6.03 7.6.04 install To: arslist@ARSLIST.ORG ** Hi Folks, Season’s greetings to all. I’m at a bit of a loss

Re: HPD:INC:ValidateAsgneeShft_055 filter

2011-06-18 Thread Bala iLink
Hi you have to create overlay before proceeding any changes to workflow objects from 7.6.04 Thanks Bala Date: Thu, 16 Jun 2011 16:26:20 -0300 From: maumontesi...@gmail.com Subject: Re: HPD:INC:ValidateAsgneeShft_055 filter To: arslist@ARSLIST.ORG ** Sorry, I forgot to mention by env: BMC

Re: Reset Password At Login, Web Version

2011-05-16 Thread Bala iLink
at 10:50 AM, Bala iLink bala.ilink...@hotmail.com wrote: ** HI They are able to see the change password but there is a bug in OTB In Midtier change password is not working as it always throw an error msg Old Password is not correct but it is working fine in user tool we have raised

Re: Decision Tree in ITSM 7.5, how to invoke?

2011-05-12 Thread Bala iLink
Hi Decision tree is working based on the requester company details you have to fill in the requester info to automatically pops the decision tree Thanks Bala Date: Wed, 11 May 2011 08:50:01 -0700 From: ars_l...@yahoo.com Subject: Decision Tree in ITSM 7.5, how to invoke? To:

Re: Reset Password At Login, Web Version

2011-05-12 Thread Bala iLink
HI They are able to see the change password but there is a bug in OTB In Midtier change password is not working as it always throw an error msg Old Password is not correct but it is working fine in user tool we have raised a ticket with bmc waiting for the response Thanks Bala Date: Tue, 10

Re: Issue with attachment

2011-04-15 Thread Bala iLink
Hey Vaibhav, H r u.. how d o u doing? Have u tried looking into email attachments form? Did the attachment actually created a record in it? Regards, Bala S Date: Thu, 14 Apr 2011 11:53:40 +0530 From: vaibhavsing...@hcl.com Subject: Issue with attachment To: arslist@ARSLIST.ORG **

Re: Email Notifcation

2011-04-01 Thread Bala iLink
Hi Rajesh I would suggest to configure the minutes required for resolving an incident in a field and either use sql query or a hidden table to count the no of records and then multiply with value in the field Thanks Bala Date: Fri, 1 Apr 2011 06:18:03 +0200 From: nairraj...@siemens.com

Re: 7.6.04 on a windows environment.

2011-04-01 Thread Bala iLink
Hi I am currently installing 7.6.04 on dev box Windows 64 bit sql server 2008 r2 Thanks Bala Date: Tue, 29 Mar 2011 18:14:11 -0500 From: lilbear63_2...@yahoo.com Subject: 7.6.04 on a windows environment. To: arslist@ARSLIST.ORG Is anyone out there in production or planning on going to

Re: Urgent please help! how to refresh table using filters

2011-03-14 Thread Bala iLink
You can tirgger Active Link using Events from Filter and use Change Field Action in Active Link to refresh the table. Thanks, Bala Date: Sun, 13 Mar 2011 22:49:01 + From: mestr...@blizzard.com Subject: Urgent please help! how to refresh table using filters To: arslist@ARSLIST.ORG

Re: Development environment refresh with Production - Guidlines

2010-12-26 Thread Bala iLink
Does your environment have cmdb data in it? Date: Thu, 23 Dec 2010 08:27:23 +0530 From: vaibhavsing...@hcl.com Subject: Development environment refresh with Production - Guidlines To: arslist@ARSLIST.ORG ** Hi All, We are going to perform DB refresh of Development environment from