Kevin,
We are using Remedy Migrator (same version as yours) and it will take time to
migrate then the normal dev studio import/export for its own reasons. Since its
a Group form, its possible that the cache will come into effect as well.
Thanks,
Bala
From:
Mark,
Change the Selection Values and retain the Alias Values. It will leave you with
only modifying the selection values. No need to change the Workflows, as it
will take care of the alias values.
Thanks,
Bala
From: Action Request System discussion
Mark,
It appears that the escalation or the workflow triggered by the escalation is
setting up the 'status' field to NULL, which is a mandatory field. Can you
check the form name for T1060 in the schema tables and see, why the status is
updating it to null.
Thanks,
Bala
Hi Mark,
We are using Splunk to monitor our AR Servers. We are manually setting up few
parameters to look out for in our servers.
Thanks,
Bala
From: Action Request System discussion list(ARSList) on
behalf of Brittain, Mark
m discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Bala iLink
Sent: Thursday, January 28, 2016 5:22 AM
To: arslist@ARSLIST.ORG
Subject: Re: Help with AIE
**
Mark,
You need to define the data source & data exchanges for creating AIE jobs.
During data exchange, field mappings betwe
Mark,
You need to define the data source & data exchanges for creating AIE jobs.
During data exchange, field mappings between remedy & the source system will be
defined. Since AIE is no longer available in the latest versions, you cannot
see the documents .
Thanks,
Bala
Hi Levi,
Did your server is enabled with Object Relationship? If so, can you switch off
the Object Relationship and try restarting the server.
Thanks,
Bala
From: Action Request System discussion list(ARSList) on
behalf of Levi Lippincott
Hi,
Do you have incoming email configured in your system?
If so, do you have incoming email templates configured?
Thanks,
Bala
From: Action Request System discussion list(ARSList) on
behalf of Lockwood, Teresa
Hi Ben,
Have you tried reviewing the armonitor and arerror logs?
Thanks,
Bala
Date: Thu, 22 Dec 2011 18:43:10 +0100
From: ben.cher...@softwaretoolhouse.com
Subject: Issues with 7.6.03 7.6.04 install
To: arslist@ARSLIST.ORG
**
Hi Folks, Season’s greetings to all. I’m at a bit of a loss
Hi
you have to create overlay before proceeding any changes to workflow objects
from 7.6.04
Thanks
Bala
Date: Thu, 16 Jun 2011 16:26:20 -0300
From: maumontesi...@gmail.com
Subject: Re: HPD:INC:ValidateAsgneeShft_055 filter
To: arslist@ARSLIST.ORG
**
Sorry, I forgot to mention by env:
BMC
at 10:50 AM, Bala iLink bala.ilink...@hotmail.com
wrote:
**
HI
They are able to see the change password but there is a bug in OTB In
Midtier change password is not working as it always throw an error msg Old
Password is not correct but it is working fine in user tool
we have raised
Hi
Decision tree is working based on the requester company details you have to
fill in the requester info to automatically pops the decision tree
Thanks
Bala
Date: Wed, 11 May 2011 08:50:01 -0700
From: ars_l...@yahoo.com
Subject: Decision Tree in ITSM 7.5, how to invoke?
To:
HI
They are able to see the change password but there is a bug in OTB In Midtier
change password is not working as it always throw an error msg Old Password is
not correct but it is working fine in user tool
we have raised a ticket with bmc waiting for the response
Thanks
Bala
Date: Tue, 10
Hey Vaibhav,
H r u.. how d o u doing?
Have u tried looking into email attachments form? Did the attachment actually
created a record in it?
Regards,
Bala S
Date: Thu, 14 Apr 2011 11:53:40 +0530
From: vaibhavsing...@hcl.com
Subject: Issue with attachment
To: arslist@ARSLIST.ORG
**
Hi Rajesh
I would suggest to configure the minutes required for resolving an incident in
a field and either use sql query or a hidden table to count the no of records
and then multiply with value in the field
Thanks
Bala
Date: Fri, 1 Apr 2011 06:18:03 +0200
From: nairraj...@siemens.com
Hi
I am currently installing 7.6.04 on dev box
Windows 64 bit
sql server 2008 r2
Thanks
Bala
Date: Tue, 29 Mar 2011 18:14:11 -0500
From: lilbear63_2...@yahoo.com
Subject: 7.6.04 on a windows environment.
To: arslist@ARSLIST.ORG
Is anyone out there in production or planning on going to
You can tirgger Active Link using Events from Filter and use Change Field
Action in Active Link to refresh the table.
Thanks,
Bala
Date: Sun, 13 Mar 2011 22:49:01 +
From: mestr...@blizzard.com
Subject: Urgent please help! how to refresh table using filters
To: arslist@ARSLIST.ORG
Does your environment have cmdb data in it?
Date: Thu, 23 Dec 2010 08:27:23 +0530
From: vaibhavsing...@hcl.com
Subject: Development environment refresh with Production - Guidlines
To: arslist@ARSLIST.ORG
**
Hi All,
We are going to perform DB refresh of Development environment from
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