old guys are accustom to, but look towards something newer
in the near future.
hbr
Howard Richter
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Stan Feinstein
Sent: Saturday, June 04, 2016 9:53 AM
To: arslist
I know this is the place for Remedy, however, I need to say to all of my
friends in Paris who were affected by the bastards who did this heriffic crime.
My prays are with you.
Sent from HBR's iPad Air
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All, today and about this time, is my 3rd year kidney transplant
anniversary. All I can say is thanks to my hero, my son Andrew. For giving
me my life back.
If you feel so inclined reach out to my son Andrew (on face book page) and
let him know what you think.
Howard Richter
Red Hat
Not sure, just got this report on the way home. My thinking was cache as
well, but wondered if someone else had send some strange setting that might
need to be set or unset in IE 10.
hbr
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford,
I agree thanks Doug.
I was among those that needed a little more sleep. Even missed breakfast.
Howard
Sent from my iPhone 5
On Oct 16, 2014, at 10:01 AM, Stanley Feinstein st...@projectremedies.com
wrote:
Doug,
I really appreciate your writing this commentary.
Thanks.
Stan
To all who attended,
It was a great event and as always I do enjoy spending time with my Remedy/BMC
family.
As always parting is such sweet sorrow. However, there will be next year ( time
to start saving some money for the tables ).
Safe travels to all and see you on the ARlist as well as
Doug keeps looking younger and younger, guess it's time to get my eyes checked.
Sent from my iPhone 5
On Oct 15, 2014, at 4:35 PM, Tanner, Doug doug.tan...@compass-usa.com
wrote:
**
Guess who?
Doug Tanner
This email is subject to certain disclaimers, which may be reviewed via the
Where were those hiding ?
Sent from my iPhone 5
On Oct 14, 2014, at 7:43 PM, Doug Blair d...@blairing.com wrote:
Some things never change :-)
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Hey Misi,
Just wanted to know if/when we can touch base today.
I am out with a group from Cox but should be back around 3 or 4.
Hbr
Sent from my iPhone 5
On Oct 11, 2014, at 10:12 PM, Misi Mladoniczky m...@rrr.se wrote:
Ooops, did that last email get sent???
In any event, I left all my
You got to say its different
Hbr
Sent from my iPhone 5
On Oct 7, 2014, at 8:24 AM, Joe D'Souza jdso...@shyle.net wrote:
Not sure I care about the new logo and the new colour scheme.
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
Good morning, afternoon and evening all,
I just got asked if there was a way to access our Remedy/ITSM system outside
of the corporate network, if there are no parts (i.e. mid-tiers) in the DMZ.
They are thinking that they can use some magic with SSO and federation to do
this. We are using the
Mine was when I installed my first 3.2 system and nothing worked.
Hbr
Sent from my iPhone 5
On Feb 17, 2014, at 2:16 PM, Susan Palmer suzanpal...@gmail.com wrote:
**
June 1995
ARSlist later that year
Went through several training classes (mgmt believed in those then) and then
worked
Since it's a Friday and the birthday of the Mac, I thought that we should
all celebrate by eating a apple today.
http://www.gizmodo.co.uk/2014/01/happy-30th-birthday-macintosh-the-controver
sial-world-changer/
Howard Richter
Red Hat Certified Technician
CompTIA Linux+ Certified
**
Of course for those of us allergic to raw apples, make sure it's cooked
first
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Howard Richter
Sent: Friday, January 24, 2014 11:09 AM
To: arslist@ARSLIST.ORG
Subject: OTP: Happy 30th Birthday
you're married to. --P. J. O'Rourke
Howard Richter
Red Hat Certified Technician
CompTIA Linux+ Certified
ITIL Foundation Certified
E-Mail = hrich...@richter-home.net
Linkedin profile http://www.linkedin.com/in/hbr4270
Please consider the environment before printing this message
remember as Nancy Cartwright said
Fridays are not 'pants optional'
http://buzzle.com/images/quotes/funny-friday-quotes-5.jpg
Howard
Howard Richter
Red Hat Certified Technician
CompTIA Linux+ Certified
ITIL Foundation Certified
E-Mail = hrich...@richter-home.net
Linkedin profile http
Dan
Thanks, I just hope it's as great as 2013 rug was.
Hbr
Sent from my iPhone 5
On Oct 8, 2013, at 11:14 AM, arslist arsl...@danielbloom.ca wrote:
There will have to be a code yes. I have spent 5.5 years dealing with the
hotels and contracts and the answer to your suggestion is: not
If you find out let me know. I have a couple of videos as well.
Hbr
Sent from my iPhone 5
On Oct 8, 2013, at 7:37 PM, Joe D'Souza jdso...@shyle.net wrote:
**
Drat let me see how that works out.
I’ll try it later tonight after I get back from watching Gravity which I
heard has broken
After recovering from my redeye back to Atlanta, I just wanted to thank
everyone who worked so hard on putting WWRUG13 together.
The knowledge I have acquired and the memories of the people that I met up
with, will stay with me forever.
The one scary part was, walking in to the meeting
On a cruise ship, traveling the world. Taking photos and meeting all kinds of
people.
Just not a Carnival owned cruise line.
hbr
Sent from one of Howard's iPads
On Sep 26, 2013, at 3:00 PM, John Sundberg john.sundb...@kineticdata.com
wrote:
**
Where would you work?
-John
--
Hi all,
Happy Friday.
I was looking at the new app for RUG and did not see any sessions on
mobilization. I just wanted to see in my old age, if I missed anything.
Also my son, who is a newbie app programmer sent me this old joke ( I
changed it a little for our world)
A man was
Well you guys have fun. I will see you Monday late afternoon, for my first
RUG (after 16 years of playing with Remedy).
I am looking forward to this.
Howard
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: Thursday,
I just called and they are all gone. In fact (per the reservation desk) the
hotel is almost full.
See you on the 30th.
hbr
Sent from one of Howard's iPads
On Sep 17, 2013, at 10:46 PM, Joe D'Souza jdso...@shyle.net wrote:
**
I’m not sure about today as I haven’t tried today but on Saturday
.
That the hotel is almost sold out is no shock, as mentioned earlier they
sold out last year too, and we are bigger this year.
Daniel
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Howard Richter
Sent: September 18, 2013 11:07 AM
Good one
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Schryver, Curt
Sent: Wednesday, September 18, 2013 7:08 PM
To: arslist@ARSLIST.ORG
Subject: OT: Humor: Did you get a room?
**
I was hoping to make a few more of these for laughs, but
Something must have opened up, I got a 329 rate (mon-Friday)
Howard
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza
Sent: Tuesday, September 17, 2013 8:31 PM
To: arslist@ARSLIST.ORG
Subject: Re: WWRUG13: Reduced room rate is almost
All,
I was just asked how someone can join our list, but could not give them the
info.
Can someone send me that?
Take care,
Howard
Sent from one of Howard's iPads
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Thanks I will pass it on.
Sent from one of Howard's iPads
On Aug 26, 2013, at 11:46 AM, Shellman, David dave.shell...@te.com wrote:
Through www.arslist.org
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Howard
Good morning, afternoon and evening all,
We are looking into some issues with data that was archived and need to
verify some info.
So I need to ask, if you enable archiving on a form, and it moved the record
to the new archived form what is the create date of the record?
Would it be
://www.coxenterprises.com/ Description: Description: Description: Cox
Enterprises, Inc
Howard Richter, Remedy Administrator
6205 Peachtree Dunwoody Road, Atlanta, GA 30328-4524
Email = howard.rich...@coxinc.com
_ARSlist: Where the Answers Are and have been for 20 years_
_ARSlist: Where the Answers
once a day.
So any ideas?
http://www.coxenterprises.com/ Error! Filename not specified.
Howard Richter, Remedy Administrator
6205 Peachtree Dunwoody Road, Atlanta, GA 30328-4524
Email = howard.rich...@coxinc.com
_ARSlist: Where the Answers Are and have been for 20 years_
one record, into this form once a day.
So any ideas?
Error! Filename not specified.http://www.coxenterprises.com/
Howard Richter, Remedy Administrator
6205 Peachtree Dunwoody Road, Atlanta, GA 30328-4524 Email =
howard.rich...@coxinc.commailto:howard.rich...@coxinc.com
_ARSlist: Where
Scott,
In my 30+ years in IT and a few positions found for me by headhunters, when
I am asked for my SS number or other that I would give an employer. I walk
away.
I do understand that they need to do some type of checkup on the person they
want to put in front of a possible employer, but
An NDA before the job offer. Something is not passing the smell test here.
Also I have an issue with the line is marketing your skills and for a
period of 3 months thereafter. I have seen them for a certain job (for
example only he can represent you for job order xxx at Google). But this is
to
Dale,
You make some good points.
All I can say is Scott, good luck.
Hbr
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Dale Hurtt
Sent: Thursday, August 01, 2013 8:28 PM
To: arslist@ARSLIST.ORG
Subject: Re: Recruiters
All
My mind is slipping how do I submit for best product ?
Howard
Sent from my iPhone 5
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Where the Answers Are, and have been for 20 years
, 2013 at 3:14 PM, Howard Richter hbr4...@gmail.com wrote:
All
My mind is slipping how do I submit for best product ?
Howard
Sent from my iPhone 5
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http://hpselectronics.com/zkty/fhcvz.xytvfaikjhwvtemodxn
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Where the Answers Are, and have been for 20 years
I you get some answers on this new license scheme please post them.
Howard
Sent from my iPhone 5
On Jun 20, 2013, at 3:43 AM, clemence clemence...@gmail.com wrote:
** I've been approched by BMC Sales to convert my existing remedy licenses to
Term Licenses. Has anyone know anything about
work type in CHG:Worklog form, however, the webservice is
not seeing it (nor does it show up in the pick list) on the change
management form.
Any ideas what I am missing?
Take care all,
Howard
image001.gif
Howard Richter, Remedy Administrator
6205 Peachtree Dunwoody Road, Atlanta
, or is arreload -u User safe to use on a 7.6.4 (arserver/itsm)
system.
Howard
image001.gif
Howard Richter, Remedy Administrator
6205 Peachtree Dunwoody Road, Atlanta, GA 30328-4524
Email = howard.rich...@coxinc.com
Office = 678.645.4633, Cell = 404.226.2745
Cox Innovation Agent (CIA)
image002
. By the way, is there anyone on board who knows how to fly a plane?”
Airplane (1980)
Howard
Howard Richter
Red Hat Certified Technician
CompTIA Linux+ Certified
ITIL Foundation Certified
E-Mail = mailto:hrich...@richter-home.net hrich...@richter-home.net
Linkedin profile
So if that is correct Oracle could go after Amazon/Microsoft/SAP by writing
one check.
Larry must be planning a very large party, if this works the way we have
planned.
hbr
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of
@ARSLIST.ORG ] On Behalf Of Howard Richter
Sent: Saturday, May 18, 2013 10:02 PM
To: arslist@ARSLIST.ORG
Subject: Re: huh? financial news for bmc ?
Dan,
What all of my business classes and reading of the Wall Street Journal have
taught me is that you need to have the plans in place before you
it on the Hawaiian island of Lanai, which he recently
purchased.
Rick
On May 23, 2013 12:16 PM, Howard Richter hbr4...@gmail.com wrote:
So if that is correct Oracle could go after Amazon/Microsoft/SAP by writing
one check.
Larry must be planning a very large party, if this works the way we have
planned.
hbr
How about an Oracle Cloud as well?
Sent from my iPhone 5
On May 22, 2013, at 12:49 PM, Lee Cullom lee.cul...@northcraftanalytics.com
wrote:
This is smart! Oracle would love this because they get to dump BMC
Analytics, replace it with an OBIEE solution and get more of a leg up in
the BI
Nate,
Glad to hear you're ok.
My family's prayers are with you and all that are suffering.
Howard
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Nathan Aker
Sent: Tuesday, May 21, 2013 5:55 PM
To: arslist@ARSLIST.ORG
the user tool
the filter would fire. I forgot that filters don't fire when using a modify
all from the user tool.
So I need to ask, what is the easiest escalation that I can create to
update all of my enabled user records?
An old man thanks you,
Howard
Howard Richter
Red Hat Certified
At the end of the day, Remedy will be in use by many.
It will take us older (and better looking) men and women, to teach the young
whippersnappers how to work on this wonderful thing we call Remedy.
Now time for my nap.
hbr
-Original Message-
From: Action Request System discussion
, it will calculate each record
only once
HTH,
Joel
Joel Senderjdsen...@earthlink.net310.829.5552
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Howard Richter
Sent: Tuesday, May 21, 2013 5:21 PM
To: arslist@ARSLIST.ORG
Subject: Esclation to update all
Dan,
What all of my business classes and reading of the Wall Street Journal have
taught me is that you need to have the plans in place before you make an offer
on a company.
So I am sure that they had the plans drawn out of what they will be doing with
Remedy and the other pieces of BMC,
: Description: Cox
Enterprises, Inc
Howard Richter, Remedy Administrator
6205 Peachtree Dunwoody Road, Atlanta, GA 30328-4524
Email = howard.rich...@coxinc.com
Office = 678.645.4633, Cell = 404.226.2745
Cox Innovation Agent (CIA)
Description: Description:
http://innovation.coxenterprises.com/ideas
I just wanted to wish a happy Mother's Day to all of those hard working
mothers, who kept us safe and warm.
Howard
Sent from my iPhone 5
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Where the Answers
to them unless I can't solve it (which
isn't often honestly with personal experience, ARSList, and BMC Communities
at hand)the last few times I have contacted them, the experience seems
better than it was for many years.
On Thu, May 9, 2013 at 4:00 PM, Howard Richter hbr4...@gmail.com wrote
Shawn,
Since I have worked with Remedy since 1996, I can say that its has been a
downward spiral since Peregrine acquired Remedy. The initial Remedy support was
great, then when Peregrine fired most of the Remedy team it was for (please
fill in the blank).
When BMC picked up Remedy, things
often honestly with personal experience, ARSList, and BMC Communities
at hand)the last few times I have contacted them, the experience seems
better than it was for many years.
On Thu, May 9, 2013 at 4:00 PM, Howard Richter hbr4...@gmail.com wrote:
Shawn,
Since I have worked with Remedy
All,
We have a 7.6.4 system that has an integration that we need to remove
(filters/webservices). We can modify the items in question by creating
overlays, however, when we try and remove the items we can only remove the
overlays.
Since my coding skills are as old as I, (give me the old
, May 9, 2013 at 4:42 PM, Howard Richter hbr4...@gmail.com wrote:
**
All,
We have a 7.6.4 system that has an integration that we need to remove
(filters/webservices). We can modify the items in question by creating
overlays, however, when we try and remove the items we can only remove
by error when in base development.
Joe
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Howard Richter
Sent: Thursday, May 09, 2013 8:35 PM
To: arslist@ARSLIST.ORG
Subject: Re: How to remove workflow from a 7.6.4 system?
Thanks and its
My guess is worse. It's a good bet if you can find someone to take it
Howard
Sent from my iPhone 5
On May 6, 2013, at 10:09 AM, William Rentfrow wrentf...@stratacominc.com
wrote:
**
I have $1 on this being Peregrine 2.0.
From: Action Request System discussion list(ARSList)
Yep and that is what Bain will sell first to pay for this deal.
Maybe they will sell Remedy to Oracle and then BMC will license it back for
ITSM.
Hbr
Sent from my iPhone 5
On May 6, 2013, at 1:43 PM, laurent matheo lm...@me.com wrote:
**
Humm isn't mainframe the most profitable part of BMC?
, 2013 at 1:24 PM, Howard Richter hbr4...@gmail.com wrote:
**
Yep and that is what Bain will sell first to pay for this deal.
Maybe they will sell Remedy to Oracle and then BMC will license it back for
ITSM.
Hbr
Sent from my iPhone 5
On May 6, 2013, at 1:43 PM, laurent matheo lm...@me.com
with private equity firm
Silver Lake to take Dell Inc private for $24.4 billion earlier this year.
Silver Lake accounts for only ...
http://economictimes.indiatimes.com/news/international-business/bain-golden
-gate-in-the-lead-to-buy-bmc-software-sources/articleshow/19814853.cms
Howard Richter
All,
Happy Friday.
I just saw this article and thought that maybe JFK was right, space is our
future.
Here is the link to that article
http://www.huffingtonpost.com/2013/04/11/stephen-hawking-space-exploration-h
umanity_n_3061329.html?utm_hp_ref=science
Something to think about,
All,
I am starting to wonder if the overall plan is to break up the company to
and to sell the Remedy piece to Oracle and then license it back for ITSM (as
well as the Cloud and other items).
Just saying.
Howard
From: Action Request System discussion list(ARSList)
bits and bytes would be nice.
See the article at Huffington post.
http://www.huffingtonpost.com/2013/04/03/cell-phone-birthday_n_3007003.html
http://www.huffingtonpost.com/2013/04/03/cell-phone-birthday_n_3007003.html
?utm_hp_ref=email_share
Take care all,
hbr
Howard Richter
Red Hat
All,
Last year I got a new kidney and this year I might attend my first WWRUG after
working with remedy since 96.
So I need to ask where, when, how much, hotel costs and anything else you can
think of, so I can try and get the funding.
It would be great to put a face to a lot of names and
Any one know of an ldap password reset tool that integrates with ITSM 7.6.4 or
greater?
Thanks
Hbr
Sent from my iPhone 5
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Where the Answers Are, and have
Good morning, afternoon and evening all.
I just was asked a strange question. If I have a change inplace (lets say draft
mode), could an external system push tasks into those changes via a web service?
Thanks,
Howard
Sent from one of Howard's iPads
Happy Friday all,
We have been seeing a very strange error since our go-live with 7.6.4 (and
working with no luck with BMC support), when we restart our mid-tiers. We
are on windows server 2008 and using MSSQL 2008.
What we have seen is we will shut down our two customer facing arservers
Of Howard Richter
Sent: Friday, February 01, 2013 10:40 AM
To: arslist@ARSLIST.ORG
Subject: Slow system restart/arsystem errors after restarting the mid-tiers
on 7.6.4
**
Happy Friday all,
We have been seeing a very strange error since our go-live with 7.6.4 (and
working with no luck with BMC support
discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Howard Richter
Sent: Friday, February 01, 2013 13:32
To: arslist@ARSLIST.ORG
Subject: Re: Slow system restart/arsystem errors after restarting the
mid-tiers on 7.6.4
Done all of that. But with the latest outage we have it narrowed down
I never saw any update on the list, for this question.
We are just talking about it here, but I can not find any one that has done it
or has any info.
Hbr
Sent from my iPhone 5
On Jan 23, 2013, at 7:09 PM, Samuel J Albury III sjalb...@dne-llc.com wrote:
Please update us on that. I am very
David,
I think all of us admins/consultants/etc. would give you a great big thank
you, if the mapping/utility you and your team at BMC is created and then
published.
This has been a pain in my side since my days with Remedy.
Take care and thanks,
Howard
From: Action Request
David,
Thanks for information. In all of my years of working with BMC/Remedy, the
sales bundles have always confused me and they seem to always change.
Thanks again and have a great weekend,
Howard
-Original Message-
From: Action Request System discussion list(ARSList)
All,
The Friday postings on this group, always give me a great start to the
weekend, and even at times I have added to that tradition. However, this
Friday post will not have that same effect.
On Fridays, I work at home and all day today I have been watching the
tragedy at Sandy Hook
Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Howard Richter
Sent: Monday, December 10, 2012 8:22 AM
To: arslist@ARSLIST.ORG
Subject: Re: The New BMC Chat (what version of ARS and ITSM will it work on)
Dave
Thanks for the info, however, what does
Dave
Thanks for the info, however, what does the customer support notice (11/26/12)
talk about?
It states BMC Chat 8.0, product ITSM 8.0, 7.6.04
Howard
Sent from my iPhone 5
On Dec 10, 2012, at 10:56 AM, Easter, David david_eas...@bmc.com wrote:
The naming is a little confusing. Just
Christopher,
Thanks.
Not even BMC support know that.
Now I wonder what version of ARS does it need.
Thanks again and take care,
Howard
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of strauss
Sent: Saturday, December 08, 2012
Good morning Misi,
I would ask to see it in writing. When I was trying to make sure my companies
licenses were correct, it took a number of conversations until I got the
correct information. The Blue licensing model, seems to have a number of
questions and miss information.
Good luck and let
that each and every one is as fortunate as
I have been.
Enjoy life and stay healthy.
Now something fun to think about;
Thanksgiving dinners take eighteen hours to prepare. They are consumed in
twelve minutes. Half-times take twelve minutes. This is not coincidence.
Erma Bombeck
Howard
My two cents is that Oracle will be the buyer of BMC or parts of it one day.
I always felt that that would be a great match and bring the ARsystem up to
the next level.
I might not be right and it's just my two cents, but you never know.
Howard
-Original Message-
From: Action Request
the user load is low (like 3am) we have no issues.
Any ideas?
Take care,
Howard
image001.gif
Howard Richter, Remedy Administrator
6205 Peachtree Dunwoody Road, Atlanta, GA 30328-4524
Email = howard.rich...@coxinc.com
Office = 678.645.4633, Cell = 404.226.2745
One question are they named licenses or floating?
Take care,
Howard
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Hocks, Mike (DOT)
Sent: Monday, October 01, 2012 6:26 PM
To: arslist@ARSLIST.ORG
Subject: Re: Self
It would not slow the email engine, however, the logic in the arsystem could be
impacted.
We only save 30 days back and saw a little performance bounce.
Enjoy the weekend
Howard
Sent from my iPhone 4
On Sep 8, 2012, at 11:15 AM, Teresa Fannin teresasfan...@aol.com wrote:
**
I was
Very nice…
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Maddala, Venkat
Sent: Friday, August 31, 2012 12:01 AM
To: arslist@ARSLIST.ORG
Subject: Re: If BMC Remedy had a theme song
**
Got some serious development to do this weekend, so
I might add
Greenback Boogle - Ima Robot
Money for Nothing - Dire Straits
Life Is a Lemon and I Want My Money Back - Meat Loaf
Here We Go Again - Demi Lovato
Damaged - Danity Kane (just swap heart for software)
Or this this video (called fix it)
Mac,
We were trying to go to 15k.
What is funny is that you have two additional changes that I was not given
by BMC.
arsystem.nativereport.onscreen_max_entries=5000
arsystem.webreport.onscreen_max_entries=5000
In fact the two entries above, are not in our config.properties file.
://www.rockwellcollins.com/ www.rockwellcollins.com
From:Howard Richter hbr4...@gmail.com
To:arslist@ARSLIST.ORG
Date:08/16/2012 09:18 AM
Subject:Re: Report limit in ITSM 7.6.4
Sent by:Action Request System discussion list(ARSList)
arslist@ARSLIST.ORG
-Specialized Systems / Service Management
MS 352-100, 2205 Northmont Pkwy., Duluth, GA, USA
Phone: 678-252-4364 / VPN: 252-4364
mailto:cmrho...@rockwellcollins.com cmrho...@rockwellcollins.com
http://www.rockwellcollins.com/ www.rockwellcollins.com
From:Howard Richter hbr4
All,
Thank you all for your ideas and advice,
Part of our issue was the load balancer and connections from the mid-tier. For
some reason our three mid-tiers would bounce between the two app servers during
a session.
To resolve that we needed to remove both app server and then re-add them,
Good morning Misi,
How is the new baby?
We were on 7.5 p6 Arserver with ITSM 7.6.1 and went to 7.6.4 r3 of ARserver
with ITSM 7.6.4 r2. We tried the new mid-tier settings, and had a few issues.
Per BMC we went back to the old school sticky bit, so we could stay up and
maybe fix this issue.
I
David
Thanks. This was the type of information I was looking for for the past two
months
Take care
Howard
Sent from my iPhone 4
On Jul 20, 2012, at 8:24 PM, Easter, David david_eas...@bmc.com wrote:
**
All,
I'm pleased to announce that BMC has created a white paper that describes
Carl,
Thanks. We are trying not to push out the user tool at this point. I can see
some trying to open incident with it, then say the system is broken.
Howard
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Carl Wilson
Sent: Friday, July
It's a grain of salt (and I need to avoid that), but it might just fly.
The odd thing, is when I use one of the reports in the user tool on my 7.6.1
system it works. But when I use the same report (also on the user tool) in
the 7.6.4 system, it does not display any data and I can find the data by
David,
I am glad you popped into this.
The reason for the request is due to the reports that are OOB and were
created for crystal reports. I have asked support for a list of the reports
not converted and only received a list of the Web reports, but not one that
shows what reports were
Joe,
Thanks I just hope this is not the start of the peregrine years all over again..
Have a great 4th.
Howard
Sent from one of Howard's iPads
On Jul 3, 2012, at 8:25 PM, Joel Sender jdsen...@earthlink.net wrote:
It looks like the war is over.
,
Howard
http://www.coxenterprises.com/ Description: Description: Cox Enterprises,
Inc
Howard Richter, Remedy Administrator
6205 Peachtree Dunwoody Road, Atlanta, GA 30328-4524
Email = howard.rich...@coxinc.com
Office = 678.645.4633, Cell = 404.226.2745
Cox Innovation Agent (CIA)
Description
On Jun 29, 2012, at 12:39 PM, Howard Richter hbr4...@gmail.com wrote:
**
Todd,
Thanks. I have tried even removing the cached files, restarting the server
(i.e. box), all with no luck.
The strange thing is the permission are the same for two users, one that works
and one that fails
Hi all and I am back from my transplant. Thanks to all
Now for my first posting, I Need a tool to report on ITSM app license usage by
user and company.
We are moving to 7.6.4
Thanks
Hbr
Sent from my iPhone 4
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