Re: 911: ITSM 7.x and Reporting

2008-06-12 Thread Bilinski, John
discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kathy Morris Sent: Wednesday, June 11, 2008 7:25 PM To: arslist@ARSLIST.ORG Subject: Re: 911: ITSM 7.x and Reporting ** The User tool -Original Message- From: Howard Richter [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Wed, 11 Jun

Re: 911: ITSM 7.x and Reporting

2008-06-12 Thread Benedetto Cantatore
and Reporting ** The User tool -Original Message- From: Howard Richter [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Wed, 11 Jun 2008 2:12 pm Subject: Re: 911: ITSM 7.x and Reporting ** Kathy, One question where are you runing the reports (web or the user tool)? Howard On 6/11/08, Kathy

Re: 911: ITSM 7.x and Reporting

2008-06-12 Thread Howard Richter
are going with the Enterprise Server XI for reporting. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kathy Morris Sent: Wednesday, June 11, 2008 7:25 PM To: arslist@ARSLIST.ORG Subject: Re: 911: ITSM 7.x and Reporting

Re: 911: ITSM 7.x and Reporting

2008-06-12 Thread strauss
Morris Sent: Wednesday, June 11, 2008 3:58 PM To: arslist@ARSLIST.ORG Subject: 911: ITSM 7.x and Reporting ** Hello, Its been a long while that I have been chiseling away at this mystery. I can not figure out why this report is not executing in ITSM 7.x. We are going live and I have all

Re: 911: ITSM 7.x and Reporting

2008-06-12 Thread Kathy Morris
Tab. -Original Message- From: strauss [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Thu, 12 Jun 2008 7:58 am Subject: Re: 911: ITSM 7.x and Reporting ** Were either of the reports I sent you able to be run on your server?  They were modified from OOTB reports in Crystal Reports

911: ITSM 7.x and Reporting

2008-06-11 Thread Kathy Morris
Hello, Its been a long while that I have been chiseling away at this mystery.? I can not figure out why this report is not executing in ITSM 7.x.? We are going live and I have all these reports from Crystal XI, that are not opening in Remedy.? Remedy says this is a customization so no help.?

Re: 911: ITSM 7.x and Reporting

2008-06-11 Thread Howard Richter
Kathy, One question where are you runing the reports (web or the user tool)? Howard On 6/11/08, Kathy Morris [EMAIL PROTECTED] wrote: ** Hello, Its been a long while that I have been chiseling away at this mystery. I can not figure out why this report is not executing in ITSM 7.x. We

Re: 911: ITSM 7.x and Reporting

2008-06-11 Thread Kathy Morris
The User tool -Original Message- From: Howard Richter [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Wed, 11 Jun 2008 2:12 pm Subject: Re: 911: ITSM 7.x and Reporting ** Kathy, ? One question where are you runing the reports (web or the user tool)? ? Howard ? On 6/11/08, Kathy