2nd attempt...
From: strauss [mailto:stra...@unt.edu]
Sent: Thursday, July 30, 2009 1:47 PM
To: arslist@ARSLIST.ORG
Subject: RE: Install Asset onto a working Incident/Problem/Change system?
**
How do you deal with the fact that unless you license the application with a
license you do
correct me..
Cheers
Joe
From: Howard Richter hbr4...@gmail.com
To: arslist@ARSLIST.ORG
Sent: Wednesday, July 29, 2009 4:23:34 PM
Subject: Re: Install Asset onto a working Incident/Problem/Change system?
**
All I can say is ouch. Could it been the order that items
09 4:23:34 PMSubject: Re: Install Asset onto a working Incident/Problem/Change system?**
All I can say is ouch. Could it been the order that items were installed in?Sent from Howard Richter's iPhone
On Jul 29, 2009, at 2:45 PM, Charles Baldi charles.ba...@gmail.com wrote:
**
An update.
not to.
Rick
--
*From*: Howard Richter
*Date*: Wed, 29 Jul 2009 16:23:34 -0400
*To*: arslist@ARSLIST.ORG
*Subject*: Re: Install Asset onto a working Incident/Problem/Change
system?
All I can say is ouch. Could it been the order that items were installed
--
*From:* Charles Baldi charles.ba...@gmail.com
*To:* arslist@ARSLIST.ORG
*Sent:* Monday, July 20, 2009 4:07:55 PM
*Subject:* Re: Install Asset onto a working Incident/Problem/Change
system?
** Yes, same errors when importing manually. Fundamentally these are
all because
be better off trying to
reinstall.
Joe
From: Charles Baldi charles.ba...@gmail.com
To: arslist@ARSLIST.ORG
Sent: Monday, July 20, 2009 4:29:43 PM
Subject: Re: Install Asset onto a working Incident/Problem/Change
system?
** The SHR:Schema Names form already had an entry, but the arschema
table
@ARSLIST.ORG
Subject: Re: Install Asset onto a working Incident/Problem/Change system?
All I can say is ouch. Could it been the order that items were
installed in?
Sent from Howard Richter's iPhone
On Jul 29, 2009, at 2:45 PM, Charles Baldi charles.ba...@gmail.com
wrote:
**
An update
, 2009 4:29:43 PM
*Subject:* Re: Install Asset onto a working Incident/Problem/Change
system?
** The SHR:Schema Names form already had an entry, but the arschema table
does not.
On Mon, Jul 20, 2009 at 4:14 PM, Joe DeSouza joe_rem...@yahoo.comwrote:
**
Does the arschema table have
an entry, but the arschema table does
not.
From: Charles Baldi charles.ba...@gmail.com
To: arslist@ARSLIST.ORG
Sent: Monday, July 20, 2009 4:29:43 PM
Subject: Re: Install Asset onto a working Incident/Problem/Change system?
On Mon, Jul 20, 2009 at 4:14 PM, Joe
charles.ba...@gmail.com
*To:* arslist@ARSLIST.ORG
*Sent:* Monday, July 20, 2009 4:29:43 PM
*Subject:* Re: Install Asset onto a working Incident/Problem/Change
system?
** The SHR:Schema Names form already had an entry, but the arschema table
does not.
On Mon, Jul 20, 2009 at 4:14 PM, Joe DeSouza
/
*From:* Action Request System discussion list(ARSList) [mailto:
arsl...@arslist.org] *On Behalf Of *Charles Baldi
*Sent:* Thursday, July 16, 2009 1:12 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Install Asset onto a working Incident/Problem/Change
system?
**
To clarify, we do have CMDB
.
-Original Message-
From: Charles Baldi charles.ba...@gmail.com
To: arslist@ARSLIST.ORG
Sent: Mon, Jul 20, 2009 1:17 pm
Subject: Re: Install Asset onto a working Incident/Problem/Change system?
**
So when I try to install Asset, I get 60 failed objects under the ast component
1:17:54 PM
Subject: Re: Install Asset onto a working Incident/Problem/Change system?
So when I try to install Asset, I get 60 failed objects under the ast component
and the culprit appears to be that the system is unable to create
AST:BaseElement. If I try to force the creation using Sync Asset
*Subject:* Re: Install Asset onto a working Incident/Problem/Change
system?
**
So when I try to install Asset, I get 60 failed objects under the ast
component and the culprit appears to be that the system is unable to create
AST:BaseElement. If I try to force the creation using Sync Asset UI
And manually importing these fails too?
Joe
From: Charles Baldi charles.ba...@gmail.com
To: arslist@ARSLIST.ORG
Sent: Monday, July 20, 2009 1:43:15 PM
Subject: Re: Install Asset onto a working Incident/Problem/Change system?
**
Joe,
Good suggestion
PM
*Subject:* Re: Install Asset onto a working Incident/Problem/Change
system?
** Joe,
Good suggestion, but the installer is not failing. It completes happily,
but the summary table at the end (and the log files) show many, many def
file load errors along the way.
Chuck
On Mon, Jul 20
Does the arschema table have an entry for it already?
Joe
From: Charles Baldi charles.ba...@gmail.com
To: arslist@ARSLIST.ORG
Sent: Monday, July 20, 2009 4:07:55 PM
Subject: Re: Install Asset onto a working Incident/Problem/Change system?
**
Yes, same errors
...@gmail.com
*To:* arslist@ARSLIST.ORG
*Sent:* Monday, July 20, 2009 4:07:55 PM
*Subject:* Re: Install Asset onto a working Incident/Problem/Change
system?
** Yes, same errors when importing manually. Fundamentally these are all
because the AST:BaseElement form does not exist. I cannot find a def
Hello list,
We have been asked to install Asset Management into an existing
configuration that already has Incident, Problem, and Change. Our current
configs are:
ARS 1.7 p005
Incident/Problem/Change 7.0.03, p008
Windows 2003 server
SQL Server 2005
We are opening an issue with BMC to get some
From: Charles Baldi cba...@ieee.org
To: arslist@ARSLIST.ORG
Sent: Thursday, July 16, 2009 1:43:05 PM
Subject: Install Asset onto a working Incident/Problem/Change system?
**
Hello list,
We have been asked to install Asset Management into an existing configuration
that already has
previously
installed ITSM improperly and the only fix was to do a new clean install.
-Original Message-
From: Joe DeSouza joe_rem...@yahoo.com
To: arslist@ARSLIST.ORG
Sent: Thu, Jul 16, 2009 1:52 pm
Subject: Re: Install Asset onto a working Incident/Problem/Change system?
**
Hi
/
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Charles Baldi
Sent: Thursday, July 16, 2009 12:43 PM
To: arslist@ARSLIST.ORG
Subject: Install Asset onto a working Incident/Problem/Change system?
**
Hello list,
We have been asked to install Asset
] *On Behalf Of *Charles Baldi
*Sent:* Thursday, July 16, 2009 12:43 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Install Asset onto a working Incident/Problem/Change system?
**
Hello list,
We have been asked to install Asset Management into an existing
configuration that already has Incident
To: arslist@ARSLIST.ORG
Subject: Re: Install Asset onto a working Incident/Problem/Change system?
**
To clarify, we do have CMDB 2.1.0 at patch 4.
Our first attempt to install Asset resulted in a pile of errors against missing
forms (e.g., AST:PurchaseLineItemAssetJoin). I was puzzled because I
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