e upgrade straight
>>> through (taking turns for some shut eye). That was to upgrade 3 app
>>> servers and 3 mid tier servers.
>>> Hope that gives you some idea
>>>
>>>
>>> On Tue, Jan 19, 2016 at 11:51 PM, David Charters <
>>> d
list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sean Harries
Sent: Thursday, January 21, 2016 3:32 AM
To: arslist@ARSLIST.ORG
Subject: Re: Upgrade ITSM from 7.6.04 SP3 to 9.0.01
**
I would completely agree with David here, new environment clean build and move
over just your customisations
.com> wrote:
>>
>>> **
>>>
>>> 9.x has a very cool data manger you will want to use for data. Custom
>>> objects export and import or if there are not too many do it by hand. 9.x
>>> is so different you might not want or need those customization
pt:_e(%7B%7D,'cvml','arslist@ARSLIST.ORG');>
> *Subject:* Re: Upgrade ITSM from 7.6.04 SP3 to 9.0.01
>
>
>
> ** Thank you, David. I think we are going to set up the new environment
> just as you described. My concern would be those overlays and custom
> objects. Would there be
gt; *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Daniel Wu
> *Sent:* Tuesday, January 19, 2016 10:05 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: Upgrade ITSM from 7.6.04 SP3 to 9.0.01
>
>
>
> ** Thank you, David. I think we
,'cvml','da...@charterstechnologies.com');>> wrote:
>>
>> My recommendation having done this would be to bring up a 9.x server
>> fresh, copy data and cut over. Don't try to upgrade from 7.6.4 to 9.x. The
>> ITSM and Remedy database models are too different.
>
hose customizations. Have you
>> done a gap analysis yet to create the requirments?
>>
>>
>>
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> arslist@ARSLIST.ORG] *On Behalf Of *Daniel Wu
>> *Sent:* Tuesday, January 19, 2016 10:05 PM
>> *To
Is there any major issue upgrade from ARS 7.6.04 SP3 to 9.0.01 ?
We are considering upgrade options. And we are debating from 8.1.02 vs. 9.0.01.
Any help or guides is much appreciated.
About our ITSM 7.6.04 SP3:
sitting on unix based Oracle 11gR2 DB
App Server is separated with Mid Tier server.
@ARSLIST.ORG] On Behalf Of Daniel Wu
Sent: Tuesday, January 19, 2016 4:38 PM
To: arslist@ARSLIST.ORG
Subject: Upgrade ITSM from 7.6.04 SP3 to 9.0.01
Is there any major issue upgrade from ARS 7.6.04 SP3 to 9.0.01 ?
We are considering upgrade options. And we are debating from 8.1.02 vs. 9.0.01.
Any help
RSLIST.ORG <javascript:;>
> Subject: Upgrade ITSM from 7.6.04 SP3 to 9.0.01
>
> Is there any major issue upgrade from ARS 7.6.04 SP3 to 9.0.01 ?
> We are considering upgrade options. And we are debating from 8.1.02 vs.
> 9.0.01.
> Any help or guides is much appreciated.
>
System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Daniel Wu
Sent: Tuesday, January 19, 2016 10:05 PM
To: arslist@ARSLIST.ORG
Subject: Re: Upgrade ITSM from 7.6.04 SP3 to 9.0.01
** Thank you, David. I think we are going to set up the new environment just as
you described. My
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