Hi,
We have published Cook-book for ITSM Suite 81 Upgrade document on BMC
Remedy Community group.
Please click here to check the BMC Community blog post :
: Upgrade from 7.6.4 to 8.1
**
Just to add my $0.02, we’re close to moving to 8.1 in production, although
we’re past the technical team testing phase and about to go to UAT. We did
already get to 8.1 ARS in Production with ITSM 7.6.4 with no new problems
so I can vouch for that as well
: Re: Upgrade from 7.6.4 to 8.1 (and OT:BMC Documentation)
**
I'm pretty sure you have to have ITSM upgraded prior to SRM, even if BMC
doesn't officially say that. I don't recall what it is, but I think there is
some field mapping change or something that would be different and limit
@ARSLIST.ORGSubject: Re:
Upgrade from 7.6.4 to 8.1
** Same here. We actually finished our QA and about to start UAT on our
upgrade from version 8.0 to 8.1p002.
Found a few timezone related issues which we are working with BMC to
resolve.Our users are global with some areas of the application using site
local
To: arslist@ARSLIST.ORG
Subject: Upgrade from 7.6.4 to 8.1
**
Hi,
We are planning the upgrade from 7.6.4 to 8.1. Wondering what others have
experienced with a 7.6.4 to 8x upgrade. Our company feels this upgrade is
going to be very difficult. We have never archived any data. There were over
100
Memorial Hermann Healthcare System
claire.sanf...@memorialhermann.org
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Pierson, Shawn
Sent: Tuesday, January 14, 2014 6:41 AM
To: arslist@ARSLIST.ORG
Subject: Re: Upgrade from 7.6.4 to 8.1
**
Just to add
list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: Tuesday, January 14, 2014 11:49 AM
To: arslist@ARSLIST.ORG
Subject: Re: Upgrade from 7.6.4 to 8.1
**
If all I want to do is upgrade ARS and SRM from 7.6.4 to 8.X, does anyone have
anything that is step by step on how
: Tuesday, January 14, 2014 10:19 AM
To: arslist@ARSLIST.ORG
Subject: Re: Upgrade from 7.6.4 to 8.1 (and OT:BMC Documentation)
**
I'm pretty sure you have to have ITSM upgraded prior to SRM, even if BMC
doesn't officially say that. I don't recall what it is, but I think there is
some field mapping
@ARSLIST.ORG
Subject: Re: Upgrade from 7.6.4 to 8.1
**
On the subject of upgrade, an upgrade of AR System (server and midtier) and SRM
to 8.1 while ITSM remains
at 7.6.04 is a fully supported upgrade path to the system.
You cannot upgrade Incident without upgrading Change or Asset without upgrading
:41 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Upgrade from 7.6.4 to 8.1
**
Just to add my $0.02, we’re close to moving to 8.1 in production, although
we’re past the technical team testing phase and about to go to UAT. We did
already get to 8.1 ARS in Production with ITSM 7.6.4
@ARSLIST.ORG
Subject: Re: Upgrade from 7.6.4 to 8.1
**
On the subject of upgrade, an upgrade of AR System (server and midtier) and SRM
to 8.1 while ITSM remains
at 7.6.04 is a fully supported upgrade path to the system.
You cannot upgrade Incident without upgrading Change or Asset without upgrading
but nothing
different than the usual.
Doug
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: Tuesday, January 14, 2014 11:40 AM
To: arslist@ARSLIST.ORG
Subject: Re: Upgrade from 7.6.4 to 8.1
**
Doug,
Thank you for the reply
PM
Subject: Re: Upgrade from 7.6.4 to 8.1
**
Same here. We actually finished our QA and about to start UAT on our upgrade
from version 8.0 to 8.1p002.
Found a few timezone related issues which we are working with BMC to resolve.
Our users are global with some areas of the application using site
.
Jim Coryat
x34655
*From:* Gadgil, Abhijeet [mailto:abhijee...@bmc.com]
*Sent:* Thursday, January 09, 2014 7:55 AM
*Subject:* Re: Upgrade from 7.6.4 to 8.1
**
Pl go through webinar below as a start:
https://communities.bmc.com/community/bmcdn/bmc_it_service_support/blog/2013/08/07
@ARSLIST.ORG
Subject: Re: Upgrade from 7.6.4 to 8.1
**
Same here. We actually finished our QA and about to start UAT on our upgrade
from version 8.0 to 8.1p002.
Found a few timezone related issues which we are working with BMC to resolve.
Our users are global with some areas of the application
[mailto:abhijeet_gad...@bmc.com]
Sent: Thursday, January 09, 2014 7:55 AM
Subject: Re: Upgrade from 7.6.4 to 8.1
**
Pl go through webinar below as a start:
https://communities.bmc.com/community/bmcdn/bmc_it_service_support/blog/2013/08/07/upgrading-to-bmc-remedy-81-things-that-you-really-need-to-know
Abhijeet
, Abhijeet [mailto:abhijeet_gad...@bmc.com]
*Sent:* Thursday, January 09, 2014 7:55 AM
*Subject:* Re: Upgrade from 7.6.4 to 8.1
**
Pl go through webinar below as a start:
https://communities.bmc.com/community/bmcdn/bmc_it_service_support/blog/2013/08/07/upgrading-to-bmc-remedy-81-things-that-you
Coryat
x34655
*From:* Gadgil, Abhijeet [mailto:abhijee...@bmc.com javascript:]
*Sent:* Thursday, January 09, 2014 7:55 AM
*Subject:* Re: Upgrade from 7.6.4 to 8.1
**
Pl go through webinar below as a start:
https://communities.bmc.com/community/bmcdn/bmc_it_service_support/blog
not necessarily reflect those of BMC Software, Inc.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kathy Morris
Sent: 08 January 2014 22:22
To: arslist@ARSLIST.ORG
Subject: Upgrade from 7.6.4 to 8.1
**
Hi,
We are planning the upgrade from 7.6.4 to 8.1
Hi,
We are planning the upgrade from 7.6.4 to 8.1. Wondering what others have
experienced with a 7.6.4 to 8x upgrade. Our company feels this upgrade is
going to be very difficult. We have never archived any data. There were
over 100 hotfixes applied to 7.6.4. Besides the release notes
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