correct me..
Cheers
Joe
From: Howard Richter hbr4...@gmail.com
To: arslist@ARSLIST.ORG
Sent: Wednesday, July 29, 2009 4:23:34 PM
Subject: Re: Install Asset onto a working Incident/Problem/Change system?
**
All I can say is ouch. Could it been the order that items
09 4:23:34 PMSubject: Re: Install Asset onto a working Incident/Problem/Change system?**
All I can say is ouch. Could it been the order that items were installed in?Sent from Howard Richter's iPhone
On Jul 29, 2009, at 2:45 PM, Charles Baldi charles.ba...@gmail.com wrote:
**
An update.
not to.
Rick
--
*From*: Howard Richter
*Date*: Wed, 29 Jul 2009 16:23:34 -0400
*To*: arslist@ARSLIST.ORG
*Subject*: Re: Install Asset onto a working Incident/Problem/Change
system?
All I can say is ouch. Could it been the order that items were installed
--
*From:* Charles Baldi charles.ba...@gmail.com
*To:* arslist@ARSLIST.ORG
*Sent:* Monday, July 20, 2009 4:07:55 PM
*Subject:* Re: Install Asset onto a working Incident/Problem/Change
system?
** Yes, same errors when importing manually. Fundamentally these are
all because
be better off trying to
reinstall.
Joe
From: Charles Baldi charles.ba...@gmail.com
To: arslist@ARSLIST.ORG
Sent: Monday, July 20, 2009 4:29:43 PM
Subject: Re: Install Asset onto a working Incident/Problem/Change
system?
** The SHR:Schema Names form already had an entry, but the arschema
table
@ARSLIST.ORG
Subject: Re: Install Asset onto a working Incident/Problem/Change system?
All I can say is ouch. Could it been the order that items were
installed in?
Sent from Howard Richter's iPhone
On Jul 29, 2009, at 2:45 PM, Charles Baldi charles.ba...@gmail.com
wrote:
**
An update
, 2009 4:29:43 PM
*Subject:* Re: Install Asset onto a working Incident/Problem/Change
system?
** The SHR:Schema Names form already had an entry, but the arschema table
does not.
On Mon, Jul 20, 2009 at 4:14 PM, Joe DeSouza joe_rem...@yahoo.comwrote:
**
Does the arschema table have
an entry, but the arschema table does
not.
From: Charles Baldi charles.ba...@gmail.com
To: arslist@ARSLIST.ORG
Sent: Monday, July 20, 2009 4:29:43 PM
Subject: Re: Install Asset onto a working Incident/Problem/Change system?
On Mon, Jul 20, 2009 at 4:14 PM, Joe
charles.ba...@gmail.com
*To:* arslist@ARSLIST.ORG
*Sent:* Monday, July 20, 2009 4:29:43 PM
*Subject:* Re: Install Asset onto a working Incident/Problem/Change
system?
** The SHR:Schema Names form already had an entry, but the arschema table
does not.
On Mon, Jul 20, 2009 at 4:14 PM, Joe DeSouza
/
*From:* Action Request System discussion list(ARSList) [mailto:
arsl...@arslist.org] *On Behalf Of *Charles Baldi
*Sent:* Thursday, July 16, 2009 1:12 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Install Asset onto a working Incident/Problem/Change
system?
**
To clarify, we do have CMDB
.
-Original Message-
From: Charles Baldi charles.ba...@gmail.com
To: arslist@ARSLIST.ORG
Sent: Mon, Jul 20, 2009 1:17 pm
Subject: Re: Install Asset onto a working Incident/Problem/Change system?
**
So when I try to install Asset, I get 60 failed objects under the ast component
1:17:54 PM
Subject: Re: Install Asset onto a working Incident/Problem/Change system?
So when I try to install Asset, I get 60 failed objects under the ast component
and the culprit appears to be that the system is unable to create
AST:BaseElement. If I try to force the creation using Sync Asset
*Subject:* Re: Install Asset onto a working Incident/Problem/Change
system?
**
So when I try to install Asset, I get 60 failed objects under the ast
component and the culprit appears to be that the system is unable to create
AST:BaseElement. If I try to force the creation using Sync Asset UI
And manually importing these fails too?
Joe
From: Charles Baldi charles.ba...@gmail.com
To: arslist@ARSLIST.ORG
Sent: Monday, July 20, 2009 1:43:15 PM
Subject: Re: Install Asset onto a working Incident/Problem/Change system?
**
Joe,
Good suggestion
PM
*Subject:* Re: Install Asset onto a working Incident/Problem/Change
system?
** Joe,
Good suggestion, but the installer is not failing. It completes happily,
but the summary table at the end (and the log files) show many, many def
file load errors along the way.
Chuck
On Mon, Jul 20
Does the arschema table have an entry for it already?
Joe
From: Charles Baldi charles.ba...@gmail.com
To: arslist@ARSLIST.ORG
Sent: Monday, July 20, 2009 4:07:55 PM
Subject: Re: Install Asset onto a working Incident/Problem/Change system?
**
Yes, same errors
...@gmail.com
*To:* arslist@ARSLIST.ORG
*Sent:* Monday, July 20, 2009 4:07:55 PM
*Subject:* Re: Install Asset onto a working Incident/Problem/Change
system?
** Yes, same errors when importing manually. Fundamentally these are all
because the AST:BaseElement form does not exist. I cannot find a def
Hi Charles,
How are you doing.. Are you still with WCG?
The only reasons that Remedy recommends installing Asset first, is that if you
install other apps first, they install Assets footprints (scaled down
version that could be used for inventory and not really management). This would
add up
previously
installed ITSM improperly and the only fix was to do a new clean install.
-Original Message-
From: Joe DeSouza joe_rem...@yahoo.com
To: arslist@ARSLIST.ORG
Sent: Thu, Jul 16, 2009 1:52 pm
Subject: Re: Install Asset onto a working Incident/Problem/Change system?
**
Hi
Asset installs at patch 003, and cannot be brought up to patch 008 without
first running patch 007, the last patch to include patches 004-006. Because
patch 007 will apply to ALL ITSM apps, it will knock ALL of your other apps
back to 007. Then you can run 008 against everything. The release
To clarify, we do have CMDB 2.1.0 at patch 4.
Our first attempt to install Asset resulted in a pile of errors against
missing forms (e.g., AST:PurchaseLineItemAssetJoin). I was puzzled because
I expected the Asset install to handle all the AST forms. Perhaps this is
because we are at ITSM patch
To: arslist@ARSLIST.ORG
Subject: Re: Install Asset onto a working Incident/Problem/Change system?
**
To clarify, we do have CMDB 2.1.0 at patch 4.
Our first attempt to install Asset resulted in a pile of errors against missing
forms (e.g., AST:PurchaseLineItemAssetJoin). I was puzzled because I
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