Re: [cisco-voip] Call Manager publisher - Database Communication Error

2023-06-05 Thread Charles Goldsmith
platform config xml is created during install, which is something that TAC will have to root in and modify / resolve for you. On Sun, Jun 4, 2023 at 9:01 AM Terry Oakley wrote: > Cannot login to the GUI on the publisher but can on both subscribers. > cli to publisher and ran 'show tech

Re: [cisco-voip] Compatibility question

2023-03-09 Thread Charles Goldsmith
Yes, runs fine on 7.03k, which is the latest patch IIRC. >From the docs: - *ESXi patches* within a supported ESXi major/minor/maintenance (e.g. patch 6.7.0d for "L1TF – VMM" mitigation): all are supported unless otherwise indicated, or if they clash with other requirements in this

Re: [cisco-voip] Webex App Config XML?

2022-07-26 Thread Charles Goldsmith
It's my understanding that the jabber-config.xml works on Webex soft phone settings, but not sure if it has options for other Webex settings. Never had the need to modify them. Have you checked for those settings in the control hub? On Tue, Jul 26, 2022 at 4:02 PM Johnson, Tim wrote: > Hello

Re: [cisco-voip] Certificate questioin

2022-07-06 Thread Charles Goldsmith
If you check all of your certs, I bet you have none that reference the GeoTrust. IIRC, it was used for the Call Home feature, and unless you are using that, you don't need it and can safely delete it out of the trust. On Wed, Jul 6, 2022 at 12:17 PM Terry Oakley wrote: > I would have in the

Re: [cisco-voip] Copper plant

2022-02-04 Thread Charles Goldsmith
Lisa, is it your copper or Verizons? If Verizon is removed, can you re-use the copper for analog phones and use VG's? That would probably be the most cost effective way to transition. Dropping ethernet is the next option and not cost effective as. you've stated. The other thing you could go

Re: [cisco-voip] SIP Log Export CDR to CSC

2021-06-23 Thread Charles Goldsmith
I know Variphy is working on CDR for CUBEs, so you may send them a message, to see if they have that in beta yet. On Wed, Jun 23, 2021 at 10:26 AM Lizzy Anderson wrote: > Morning Folx, > > I have a mess of DIDs to test for a port and need a way to take SIP logs > in txt format from ISR/CUBE

Re: [cisco-voip] OT: Best Serial Console Device

2021-03-15 Thread Charles Goldsmith
I'm a big fan of https://www.get-console.com/shop/en/27-airconsole I keep one in my backpack and it's the best console I've worked with. I've never worked with the expanders, but I understand it can do up to 16 ports, may not be good for every use case, but for me, I don't work without it :)

Re: [cisco-voip] RedSky SIP Trunk

2020-10-08 Thread Charles Goldsmith
assuming that any potential call back goes to the DID, redsky is only providing the address info and the call back number On Thu, Oct 8, 2020 at 10:05 AM Matthew Loraditch < mloradi...@heliontechnologies.com> wrote: > Outbound only > > Get Outlook for iOS > > Matthew

Re: [cisco-voip] Keeping my phone clean in the age of Covid-19 and other nasty germs

2020-09-24 Thread Charles Goldsmith
Thankfully I don't have to deal with that, but if it were me, I'd ask my management/HR to get involved, get the CDC suggested methods (assuming you are in the US), and let them draft a policy and implement it. This is all primarily to CYA, because you don't want to be blamed for anything that

Re: [cisco-voip] End of Sale for Perpetual Calling Licenses and related SWSS

2020-09-24 Thread Charles Goldsmith
"come with *tired* TAC support?" I bet they are! On Thu, Sep 24, 2020 at 9:23 AM Anthony Holloway < avholloway+cisco-v...@gmail.com> wrote: > That's great info, thank you for sharing. > > Does this mean that "traditional" tac support is also changing? Because, > doesn't Flex come with tired

Re: [cisco-voip] os admin and security password recovery 10.5.2

2020-08-25 Thread Charles Goldsmith
Use the recovery ISO to change the passwords, it doesn't matter which order you do the nodes in, but before you shut it down, hit RTMT and make sure your database is in sync. On Tue, Aug 25, 2020 at 7:34 PM naresh rathore wrote: > hi > > > one of our new customer have redundant cucm, im and

Re: [cisco-voip] [External] IPCC best practice

2020-08-19 Thread Charles Goldsmith
Agreed with TIm, it's just simpler to involve less systems if you can. With 12.0 UCCX and higher, the calendar function is a nice addition, no more XML files for schedules. On Wed, Aug 19, 2020 at 7:37 AM Johnson, Tim wrote: > It seems to me that there's not a "best practice" label for most >

Re: [cisco-voip] [External] Re: how to disable backup warning message on cucm

2020-07-29 Thread Charles Goldsmith
Agreed, SFTP via linux or windows isn't hard, then VEEAM those, that's what I advise my customers. On Wed, Jul 29, 2020 at 5:21 PM James B wrote: > To add, configuring an SFTP server is not all that hard. Either build a > Linux box that includes SFTP or build a Windows box and use OpenSSH—both

Re: [cisco-voip] UCCX 11.6 Real Time Port Usage

2020-07-09 Thread Charles Goldsmith
You can simply put Tanner in the To: field, old school I know, but it still works :) On Thu, Jul 9, 2020 at 4:46 PM Anthony Holloway < avholloway+cisco-v...@gmail.com> wrote: > That's nothing I've ever heard of. I'd imagine you could use the CTI API >

Re: [cisco-voip] Wildcard certificates

2020-06-18 Thread Charles Goldsmith
It has never been supported, so, if you run into any issues and TAC sees it, they may tell you to remove it, just FYI. Given that, with Digicert, can you duplicate a wildcard cert, like you can a Multi-San? On Thu, Jun 18, 2020 at 11:57 PM James Andrewartha < jandrewar...@ccgs.wa.edu.au> wrote:

Re: [cisco-voip] 7900 Factory Reset w/out connecting to the network

2020-06-08 Thread Charles Goldsmith
No DHCP is needed, don't even need a live network to reset, just need power you only need option 150 if you want it to try and update firmware, and of course, it needs a phone config on CUCM to do that for what a 7970 is worth as trade in or resell, it's too much work, a hammer works

Re: [cisco-voip] CAD to Finesse Utility

2020-06-07 Thread Charles Goldsmith
A few months ago, I had contacted the author, Ryan, about 12.0 support, this was his reply: "I haven’t updated the tool since the initial release. It may work, or at least get some of the configuration migrated over. It all depends on whether the Finesse API has changed since the version I wrote

Re: [cisco-voip] Third Party CDR Analysis

2020-06-04 Thread Charles Goldsmith
Another vote for Variphy, I have several customers that are happy with it. > On Jun 3, 2020, at 9:00 PM, Brian Meade wrote: > >  > Variphy seems to be my favorite so far. I like it much better than the ISI > offering. > >> On Wed, Jun 3, 2020 at 4:25 PM UC Penguin wrote: >> I’m curious

Re: [cisco-voip] 8865 Wireless and the integrated switch

2020-05-29 Thread Charles Goldsmith
Does not seem to, laptop would never pull a DHCP address, didn't try to test further than that. On Fri, May 29, 2020 at 8:56 AM Josh Nordquist wrote: > Hello, > > I was wondering if I have a wireless VOIP handset (Like a 8865) connected > to a wireless network will the integrated switch still

Re: [cisco-voip] UCCX upgrade versions

2020-05-25 Thread Charles Goldsmith
Anytime you are planning an upgrade or install of UCCX, you should be consulting the compatibility guides https://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-express/products-device-support-tables-list.html Along with CUCM version compatibility, it has phone,

Re: [cisco-voip] Cisco moth-balling CUE - Is Connection SRSV the answer?

2020-05-04 Thread Charles Goldsmith
while, having an unreliable AA > going around because SRSV is trying to connect? (again, I don’t know the > ins and outs of SRSV and CNXN clusters). > > > > Having CUE available let me sleep at night and gave me a quick get out of > jail free card I could use for almost any maint

Re: [cisco-voip] Cisco moth-balling CUE - Is Connection SRSV the answer?

2020-05-04 Thread Charles Goldsmith
I find myself swapping between CUC and CUCXN, depending on who I'm talking to and context, and if it's someone not in Collaboration, Spelling it out. Seems CUCM is universal around technical people, but the others aren't so much. Unity... *shudders* On Mon, May 4, 2020 at 1:01 PM Anthony

Re: [cisco-voip] Cisco moth-balling CUE - Is Connection SRSV the answer?

2020-05-04 Thread Charles Goldsmith
Lelio, just curious why you would have scheduled downtime for the entire CUC cluster? I can appreciate downtime for a node for maintenance, but even during an upgrade, your cluster should be up, one node or the other. If it's more DC / network outage, why not have the 2nd node of your CUC

Re: [cisco-voip] UCCX 12.5(1) Docker Engine Not Running

2020-04-21 Thread Charles Goldsmith
I put this in my lab right after 12.5 came out, but never setup RTMT alerts (who does unless you are testing that functionality)... Guess QA doesn't either :) On Tue, Apr 21, 2020 at 12:15 PM Anthony Holloway < avholloway+cisco-v...@gmail.com> wrote: > For what it's worth, this turned out to

Re: [cisco-voip] Renewing Expressway E Cert

2020-04-17 Thread Charles Goldsmith
of updating certs every 90 days and > the service restarts, however, with the way Expressway implemented it, the > renewals are automatic and there is no service interruption at all. > > On Fri, Apr 17, 2020 at 4:50 PM Charles Goldsmith wrote: > >> Early on with MRA,

Re: [cisco-voip] Renewing Expressway E Cert

2020-04-17 Thread Charles Goldsmith
Early on with MRA, back in the CUCM 9.1 days, a mobile user coming in across MRA got cert alerts if you didn't have signed certs on all of the applications (CUCM, IM, Unity Connection). There was/is no easy way to push an internal CA cert to those devices. That's the whole reason we push for 3rd

Re: [cisco-voip] [EXTERNAL] Cost-Effective Public Certificate Authority for CUCM certificates

2020-04-05 Thread Charles Goldsmith
Last I looked, SSL certs can be had for 2 years, so agreed, not as good as 3, but still. I'm a big fan of Let's Encrypt, but putting that on the inside of your network will be challenging, since that whole process has to be accessed from the internet for it to work. I do hope they solve it for

Re: [cisco-voip] Can MRA work with old UCM configured with IP addresses?

2020-04-01 Thread Charles Goldsmith
never tried, but I wouldn't be surprised if FQDN is required. Are your hosts discovered in the expressway core and showing as TCP Active? I'm also assuming you have TLS verify mode off? On Wed, Apr 1, 2020 at 9:13 PM Dana Tong wrote: > Hi all, > > > I have a customer who was installed some 9

Re: [cisco-voip] CUCM Interop with MS Teams

2020-03-24 Thread Charles Goldsmith
I've set it up with one customer so far, we brought a partner in to help with it, using a Ribbon SBC. The partner setup the ribbon, took very little time and we can direct route to MS Teams. On Tue, Mar 24, 2020 at 5:06 PM UC Penguin wrote: > Does anyone have an experience with setting up

Re: [cisco-voip] Mitel 3300 anyone?

2020-03-23 Thread Charles Goldsmith
I set one up years ago, but direct between CUCM and Mitel, and I remember it being a pain and had to reach out to TAC for help. This was back around the 7 or 8.0 days. Sorry, not much help there, but we did get it to pass calls. On Mon, Mar 23, 2020 at 7:48 PM Dana Tong wrote: > Hi all, > > >

Re: [cisco-voip] Uccx maximum ivr ports

2020-03-11 Thread Charles Goldsmith
That's the way I read it, Advanced IVR ports are double the agent count, up to a maximum of 400, basic IVR ports have no limit hard coded, but it does reference a calculation. I didn't dig into it to see. On Tue, Mar 10, 2020 at 7:00 PM Bill Talley wrote: > The platform capacity on UCCX is 400

Re: [cisco-voip] 8800 w/ USB External Sound Card

2020-02-18 Thread Charles Goldsmith
No, but I don't think it's driverless, the OS just already has drivers for it if it works without installing anything. The phones would need to have drivers for this to work, would be interesting if it did, but my guess is that it won't. On Tue, Feb 18, 2020 at 9:03 AM Lelio Fulgenzi wrote: >

Re: [cisco-voip] CUCM Cluster Expansion

2020-02-13 Thread Charles Goldsmith
Agreed 100% on this, unless you are on be6k stuff. Prior to the m5 hardware, it was cut and dry, if you had > 2.5ghz processors, you could use the 7500 user or larger with no problem. 1000 user ova was less can be on 2.0 - 2.4ghz, and most of the be6k stuff came with 2.4ghz. There are some

Re: [cisco-voip] 8851 - power draw

2020-02-07 Thread Charles Goldsmith
I have a single 8845 here in my office, on a 2960 switch. It was manufactured 09/19 per the box. My 2960 is reporting it as a class 2 and it's drawing 7w with power/screen on.Just to give you a bit more data. I don't have an 8851 here. My 8865 is on wifi and in the other office, but if you

Re: [cisco-voip] 12.5 Upgrade files posted on CCO

2020-02-06 Thread Charles Goldsmith
ract, TAC is far more willing to > assist you than to look for an exit. > > Sent from my iPhone > > On Feb 6, 2020, at 12:42, Charles Goldsmith wrote: > >  > Agreed, but I've never done this for a customer, and here is my > reasoning. From my understanding, whe

Re: [cisco-voip] 12.5 Upgrade files posted on CCO

2020-02-06 Thread Charles Goldsmith
Agreed, but I've never done this for a customer, and here is my reasoning. >From my understanding, when you install/upgrade, the md5 of the iso used is written into the logs or a file on the system. If TAC were so inclined, they could tell if you installed from valid media or not. Granted, I've

Re: [cisco-voip] [EXTERNAL] 12.5 Upgrade files posted on CCO

2020-02-06 Thread Charles Goldsmith
I've had no problem upgrading customers from 10.5 to 12.5 su1 using the files downloaded from the support site. We only use PUT to get the upgrade SO# for licensing, and half of the time that's not even needed. PUT also gets you bootable iso's, but not always the latest SU. On Thu, Feb 6, 2020

Re: [cisco-voip] Cisco website downloads

2020-02-05 Thread Charles Goldsmith
Using Firefox ESR here on my mac. On Wed, Feb 5, 2020 at 9:58 AM Anthony Holloway < avholloway+cisco-v...@gmail.com> wrote: > I switched to the new MS Edge and everything is peachy. ;) > > On Wed, Feb 5, 2020 at 9:48 AM Charles Goldsmith wrote: > >> For what it's worth

Re: [cisco-voip] Cisco website downloads

2020-02-05 Thread Charles Goldsmith
For what it's worth, I downloaded 12.5.1su2 just fine last night, and just downloaded a smaller ova with no problems as a test. Maybe all of your hard work, selling, and help in the community has finally paid off, they are giving you a well-deserved break :) On Wed, Feb 5, 2020 at 9:38 AM

Re: [cisco-voip] Cisco website downloads

2020-02-05 Thread Charles Goldsmith
Have you tried turning it off and on again? On Wed, Feb 5, 2020 at 9:38 AM Anthony Holloway < avholloway+cisco-v...@gmail.com> wrote: > And when you click the link to send an email to report the > problembounce back! > > [image: image.png] > > On Wed, Feb 5, 2020 at 9:35 AM Anthony Holloway

Re: [cisco-voip] uccx browser response slow when redundant uccx is down

2020-02-03 Thread Charles Goldsmith
Best practices is to have an NTP of stratum 4 or lower, but I wouldn't think it would cause a slow down. Your cluster is having issues, so resolve that, just causing more work on your system if all tests aren't good. Are you on supported hardware? Does RTMT have any alerts that would be

Re: [cisco-voip] CUCM requirements for AD account import - anything else other than SN=* (non-empty) ?

2020-01-30 Thread Charles Goldsmith
This is what I recommend to customers, users, not pc's and the ipPhone field is populated. (&(objectclass=user)(!(objectclass=Computer))(ipPhone=*)) On Thu, Jan 30, 2020 at 3:34 PM Lelio Fulgenzi wrote: > > OK - I'm trying to reconcile accounts being imported into CUCM before I > modify the

Re: [cisco-voip] Expressway Cluster failover for MRA...

2020-01-29 Thread Charles Goldsmith
out clustering, if Core1 fails, Edge1 will still be active and > Jabber clients will still see Edge1 running and attempt to connect through > it! > > > > *De:* cisco-voip *En nombre de *Charles > Goldsmith > *Enviado el:* martes, 28 de enero de 2020 23:18 > *Para:* Leli

Re: [cisco-voip] Expressway Cluster failover for MRA...

2020-01-28 Thread Charles Goldsmith
We've built them as individual pairs (Edge/Core) and then use DNS to control which one goes where. Without the cluster, we know that Edge1 will always talk to Core1. I get the feeling that clustering was always meant to be in the same DC, and for redundancy purposes in the same DC. If you have

Re: [cisco-voip] best way to move CUCM Publisher from one host/DC to another

2019-12-11 Thread Charles Goldsmith
ic mac addresses can definitely bite you but I’m curious how this > workaround (that we do document as best practice) works in the real world. > > > >- Ryan > > > > *From: *cisco-voip on behalf of > Charles Goldsmith > *Date: *Wednesday, December 11, 2019 at 10:37 A

Re: [cisco-voip] best way to move CUCM Publisher from one host/DC to another

2019-12-11 Thread Charles Goldsmith
0 mbps (if I recall correctly, 680-682 was the > highest it hit). > > Not disagreeing, just interesting... it would be worth some investigating > someday. > > Sent from my iPhone > > On Dec 11, 2019, at 01:50, Charles Goldsmith wrote: > >  > I'm a big fan of

Re: [cisco-voip] best way to move CUCM Publisher from one host/DC to another

2019-12-10 Thread Charles Goldsmith
I'm a big fan of SCP as well, but it's limited to 1 vCPU on the encryption, so that seems to limit it more than the links. I know this because trying to move VM's over 10gbit connections and was only getting about 400 mbps. If you have a middle pc/jump box, I'm a big fan of simple export/import

Re: [cisco-voip] CUCM CDR Reporting options

2019-12-10 Thread Charles Goldsmith
I’m a fan of Variphy, grab a trial, it has a lot in it > On Dec 10, 2019, at 5:02 PM, Dana Tong wrote: > >  > Hi all, > > What are you guys using for CDR analysis and reporting? Are there any SaaS > offerings for CUCM CDR’s? > > I thought I saw some reporting and analytics service that

Re: [cisco-voip] Webex: feedback issues in rooms with mice and speakers

2019-11-15 Thread Charles Goldsmith
Not that I've seen. Have had too many people join a meeting from their laptop in a room with a video unit and room mics and we get feedback. On Fri, Nov 15, 2019 at 7:06 PM Lelio Fulgenzi wrote: > > I may have asked this before, but my searching isn’t working. > > If I set up Webex in a room

Re: [cisco-voip] Automatic disconnect

2019-11-03 Thread Charles Goldsmith
Not that I'm aware of, but we have used Informacast to do panic buttons : https://www.singlewire.com/informacast/use-case/panic-buttons On Sun, Nov 3, 2019 at 6:43 AM wrote: > > > > > Can I program a speed dial button on a 7945/7965 to call an extension and > have it automatically hang-up in

Re: [cisco-voip] End-to-End Troubleshooting & Central Log Repo

2019-10-01 Thread Charles Goldsmith
We tried to get https://sipcapture.org/ up and going for doing sip traces across multiple clusters, but it just didn't speak CUCM very well and we just didn't have time to work with them on getting it to work. This was probably 18 months ago. It may be a solution, if you can get it to run. On

Re: [cisco-voip] what's the NC model of phones?

2019-09-17 Thread Charles Goldsmith
at an 8841 has. > > > > From the brochure: > > > > > https://www.cisco.com/c/dam/en/us/products/collateral/collaboration-endpoints/unified-ip-phone-7940g/prod_brochure0900aecd800f6d4a.pdf > > > > Probably more. > > > > > > --- > > *Lelio Fu

Re: [cisco-voip] what's the NC model of phones?

2019-09-17 Thread Charles Goldsmith
| Guelph, ON | > N1G 2W1 > > 519-824-4120 Ext. 56354 | le...@uoguelph.ca > > > > www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook > > > > [image: University of Guelph Cornerstone with Improve Life tagline] > > > > *From:* cisco-voip *On

Re: [cisco-voip] what's the NC model of phones?

2019-09-17 Thread Charles Goldsmith
is "no crypto *and* > strong crypto" > > -mn > > > -Original Message- > From: cisco-voip On Behalf Of > Charles Goldsmith > Sent: September 13, 2019 3:30 PM > To: Myron Young > Cc: voyp list, cisco-voip (cisco-voip@puck.nether.net) < >

Re: [cisco-voip] Jabber with CCX , over MRA

2019-09-17 Thread Charles Goldsmith
A lot of good info here : https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_12_0/design/guide/uccx_b_solution-design-guide-1201/uccx_b_solution-design-guide-1201_chapter_011.html#UCCX_RF_E796A578_00 >From the compatibility guide :

Re: [cisco-voip] what's the NC model of phones?

2019-09-13 Thread Charles Goldsmith
a/ccs | @UofGCCS on Instagram, Twitter and Facebook >> >> >> >> -Original Message- >> From: Charles Goldsmith >> Sent: Friday, September 13, 2019 4:05 PM >> To: Lelio Fulgenzi >> Cc: voyp list, cisco-voip (cisco-voip@puck.nether.net) >

Re: [cisco-voip] what's the NC model of phones?

2019-09-13 Thread Charles Goldsmith
No crypto > On Sep 13, 2019, at 3:02 PM, Lelio Fulgenzi wrote: > > > Anyone know what the NC model of phones are? > > There's the CP-8845-K9=, but also the CP-8845-NC-K9=. And the NC version is > more expensive with a longer lead time. > > Can't find any details on the datasheet or any

Re: [cisco-voip] Bulk Admin and Jabber

2019-09-13 Thread Charles Goldsmith
tone Rd E | Guelph, ON | > N1G 2W1 > > 519-824-4120 Ext. 56354 | le...@uoguelph.ca > > > > www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook > > > > [image: University of Guelph Cornerstone with Improve Life tagline] > > > > *From:* Charles Goldsmith >

Re: [cisco-voip] Bulk Admin and Jabber

2019-09-13 Thread Charles Goldsmith
It just has to be unique, the association comes from the End User device association as well as the Owner User ID. Anthony has it correct. On Fri, Sep 13, 2019 at 12:41 PM Lelio Fulgenzi wrote: > Ok. Hold on. Are you sure? I did mean userID. As a Cisco requirement. Not > company standard. > >

Re: [cisco-voip] Bulk Admin and Jabber

2019-09-13 Thread Charles Goldsmith
Yeah, Hunt Groups complain, but with phone devices, I've found you can change things around, at least when doing a partial information import with templates. I don't remember if I've tried to move things during an import all phones type, but I try to steer clear of those types of imports. Let's

Re: [cisco-voip] Bulk Admin and Jabber

2019-09-13 Thread Charles Goldsmith
This goes without saying, but I'll say it anyway for clarification. It will fail, if it's a required field :) On Fri, Sep 13, 2019 at 9:38 AM Anthony Holloway < avholloway+cisco-v...@gmail.com> wrote: > CUCM does not fail because of blank cells, causing lots of consecutive > commas. That's

Re: [cisco-voip] Bulk Admin and Jabber

2019-09-13 Thread Charles Goldsmith
This is really good advice, and how I always build out a system. You not only have devices to import, but line association, end-user update (add device association to the end user) and unity connection imports. I always have a master XLSX file with the raw data, columns are linked into another

Re: [cisco-voip] Bulk Admin and Jabber

2019-09-13 Thread Charles Goldsmith
Yes sir, you'll find it's VERY large. On Fri, Sep 13, 2019 at 8:27 AM Lelio Fulgenzi wrote: > Thanks. > > I’m wondering, can I do an export first as a starting point? > > Will try it. > > Thx. > > *-sent from mobile device-* > > > *Lelio Fulgenzi, B.A.* | Senior Analyst > > Computing and

Re: [cisco-voip] Bulk Admin and Jabber

2019-09-12 Thread Charles Goldsmith
You can do an Export/Import > Import phones, but it's more complex. I always use templates for my deployments. On Thu, Sep 12, 2019 at 5:22 PM Lelio Fulgenzi wrote: > > It’s been a while since I’ve used Bulk Admin Tool. > > Wondering how it might help with our Jabber deployment. > > I’m

Re: [cisco-voip] Enjoy a No-Compromise User Experience with Cisco Jabber 12.7 - Cisco Blog

2019-09-11 Thread Charles Goldsmith
Supported yes, work well, not so much :) On Wed, Sep 11, 2019 at 11:04 AM Anthony Holloway < avholloway+cisco-v...@gmail.com> wrote: > Funny, I was just in a situation this week where the Desk Phone control of > the secondary line issue came up. Looks like 12.7 solves this now. > > However, it

Re: [cisco-voip] Your Associated Webex Sites

2019-09-09 Thread Charles Goldsmith
Lelio, I think this mainly applies to partners, since we can see our customer sites. Anthony, I don't think there is a public listing of your sites, not that I've seen anyway. On Mon, Sep 9, 2019 at 12:07 AM Lelio Fulgenzi wrote: > > I’m not quite sure I understand the question. > > Are you

Re: [cisco-voip] Setup

2019-09-03 Thread Charles Goldsmith
3, 2019, 12:07:53 PM CDT, Charles Goldsmith < > w...@woka.us> wrote: > > > John, the settings in your system are very specific to your site and > setup. If you are not familiar with it, I'd advise you to reach out to > your partner / VAR for assistance. > > > On T

Re: [cisco-voip] Setup

2019-09-03 Thread Charles Goldsmith
John, the settings in your system are very specific to your site and setup. If you are not familiar with it, I'd advise you to reach out to your partner / VAR for assistance. On Tue, Sep 3, 2019 at 11:59 AM John Huston via cisco-voip < cisco-voip@puck.nether.net> wrote: > Hello, > > Is there a

Re: [cisco-voip] CUCM SU release cycle

2019-08-15 Thread Charles Goldsmith
ca > > > > www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook > > > > [image: University of Guelph Cornerstone with Improve Life tagline] > > > > *From:* Ryan Huff > *Sent:* Thursday, August 15, 2019 1:31 PM > *To:* Lelio Fulgenzi >

Re: [cisco-voip] CUCM SU release cycle

2019-08-15 Thread Charles Goldsmith
(then presumably, >> 15 after that). >> >> Sent from my iPhone >> >> On Aug 15, 2019, at 02:05, Anthony Holloway < >> avholloway+cisco-v...@gmail.com> wrote: >> >>  >> What's going on with .5 releases? I don't think I heard about that. &

Re: [cisco-voip] CUCM SU release cycle

2019-08-14 Thread Charles Goldsmith
Yeah, I think with the move away from the .5 releases, we'll be getting more SU's and less major releases. On Wed, Aug 14, 2019 at 10:58 PM Ki Wi wrote: > Hi Group, > in the past , the SU release is every 6 months (usually longer than that, > approximately twice a year maximum) but now Cisco is

Re: [cisco-voip] Unity DRS components

2019-08-12 Thread Charles Goldsmith
Unity Connection has always been the oddball, the pub only backs it self up, you have to schedule the sub to do it's own backup. On Mon, Aug 12, 2019 at 8:30 AM Myron Young wrote: > Morning, > > Is it just me or shouldn’t both the Unity Pub and Sub servers be shown as > available “components

Re: [cisco-voip] Unity Connection Mailbox

2019-07-26 Thread Charles Goldsmith
Not that I'm aware of, but there is a sloppy work around. Go into CUC and change Diane's mailbox to a dummy number, 40019 and then add x4001 as an alternate on Bobbie's mailbox. Once the forward is removed, you have to manually go undo it in CUC. I warned you, sloppy :) On Fri, Jul 26, 2019

Re: [cisco-voip] room kits - smartnet or not?

2019-07-11 Thread Charles Goldsmith
Phones are relatively inexpensive, I advise people to buy spares in case of issues vs smartnet on every phone for large installs. Small installs, it's a good peace of mind. Video units are expensive, so you are gambling that nothing is going to go wrong. In 2 years if something does go out on

Re: [cisco-voip] Call flow for device registered to Hybrid Cloud via local PSTN

2019-05-15 Thread Charles Goldsmith
It's only a matter of time that the SCCP phones will not function with the latest features. I realize that the 79x5's just went EOL a couple of years ago, but we've had SIP only phones for at least 8 years now. On Wed, May 15, 2019 at 6:22 PM Lelio Fulgenzi wrote: > Whoa. > > >

Re: [cisco-voip] PUT Tool Bootables - what version?

2019-05-15 Thread Charles Goldsmith
> -Ryan > > On May 15, 2019, at 17:26, Charles Goldsmith wrote: > > I don't know how true this is, but years ago I was told that when you do > an install, that the md5sum of the iso is written out in the install, so > that TAC can tell if it's a legit image that is used to d

Re: [cisco-voip] PUT Tool Bootables - what version?

2019-05-15 Thread Charles Goldsmith
ne Rd E | Guelph, ON | >> N1G 2W1 >> >> 519-824-4120 Ext. 56354 <519-824-4120;56354> | le...@uoguelph.ca >> >> >> >> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook >> >> >> >> [image: University of Guelph Cor

Re: [cisco-voip] PUT Tool Bootables - what version?

2019-05-15 Thread Charles Goldsmith
versity of Guelph >>> >>> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | >>> N1G 2W1 >>> >>> 519-824-4120 Ext. 56354 | le...@uoguelph.ca >>> >>> >>> >>> www.uoguelph.ca/ccs >>> <https

Re: [cisco-voip] PUT Tool Bootables - what version?

2019-05-15 Thread Charles Goldsmith
t; >> 519-824-4120 Ext. 56354 | le...@uoguelph.ca >> >> >> >> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook >> >> >> >> [image: University of Guelph Cornerstone with Improve Life tagline] >> >> >> >>

Re: [cisco-voip] PUT Tool Bootables - what version?

2019-05-15 Thread Charles Goldsmith
Plus, UCCX is shipping bootables (filename doesn't reflect it). Description : UCCX 12.0(1) image for fresh install and upgrades. UCSInstall_UCCX_12_0_1_UCOS_12.0.1.1-24.sgn.iso On Wed, May 15, 2019 at 11:04 AM Evgeny Izetov wrote: > Wasn't their excuse with not providing bootables that it

Re: [cisco-voip] Softphones

2019-03-20 Thread Charles Goldsmith
https://community.cisco.com/t5/collaboration-voice-and-video/jabber-multiline-is-here/ta-p/3643644 On Wed, Mar 20, 2019 at 4:01 PM Matthew Loraditch < mloradi...@heliontechnologies.com> wrote: > Jabber multiline has been out since 12.0. FYI > > Get Outlook for iOS > > >

Re: [cisco-voip] Softphones

2019-03-20 Thread Charles Goldsmith
Jabber multi-line is there, you need 11.5.1su3 or higher and a cop file, IIRC. And it works nicely. On Wed, Mar 20, 2019 at 3:55 PM Parker Pearson - Donoma < par...@donomasoftware.com> wrote: > Speaking as an end user – our geo-diverse team uses Cisco softphone > functionality *heavily. *I’d

Re: [cisco-voip] Webex Control Hub Question (SSO and External Administrators)

2019-03-18 Thread Charles Goldsmith
True, but when you are the partner and your SSO is unavailable :) On Mon, Mar 18, 2019 at 3:59 PM Brian Meade wrote: > Your Cisco partner can have external admin accounts for your org to > disable SSO if needed as well. > > On Mon, Mar 18, 2019 at 4:16 PM Lelio Fulgenzi wrote: > >> >> OK -

Re: [cisco-voip] Webex Control Hub Question (SSO and External Administrators)

2019-03-18 Thread Charles Goldsmith
Ask Cisco to disable SSO if you run into an issue, yes, it's happened to us once and we had to get it disabled. :) On Mon, Mar 18, 2019 at 3:16 PM Lelio Fulgenzi wrote: > > OK - Here's a chicken and egg question. > > Unlike with Webex legacy admin console, when you enable SSO on Control >

Re: [cisco-voip] 12.5(1) dropped

2019-01-28 Thread Charles Goldsmith
12.0 CUCM was not bootable except what was on PUT of course. I haven’t seen any indication that 12.5 was to be different. > On Jan 28, 2019, at 11:44 AM, Brian Meade wrote: > > Pretty easy with UltraISO. I do it all the time with no issues. >

Re: [cisco-voip] CUCM upgrade from 10.5 to 11.5

2019-01-21 Thread Charles Goldsmith
; I might even consider a direct connected pc. Evaluate the time and effort vs >> speed of export/import. >> >> -sent from mobile device- >> >> >> >> >> Lelio Fulgenzi, B.A. | Senior Analyst >> >> Computing and Communications Services | Uni

Re: [cisco-voip] CUCM upgrade from 10.5 to 11.5

2019-01-21 Thread Charles Goldsmith
@uoguelph.ca > > www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook > > > > On Jan 20, 2019, at 11:38 PM, Charles Goldsmith wrote: > >> Shut the VM down, ssh or console in, copy the directory. On Linux, it’s cp >> -R dir/ new-dir/ >> >>

Re: [cisco-voip] CUCM upgrade from 10.5 to 11.5

2019-01-20 Thread Charles Goldsmith
tch is great. But if I can’t >>>>>>> connect, then I can’t do full tests. We end up doing some mock >>>>>>> migrations and stuff. Also testing phones, etc. >>>>>>> >>>>>>> But hey, still worth a shot! >>>>&g

Re: [cisco-voip] CUCM upgrade from 10.5 to 11.5

2019-01-18 Thread Charles Goldsmith
| 50 Stone Rd E | Guelph, ON | > N1G 2W1 > > 519-824-4120 Ext. 56354 | le...@uoguelph.ca > > > > www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook > > > > [image: University of Guelph Cornerstone with Improve Life tagline] > > > > *From

Re: [cisco-voip] CUCM upgrade from 10.5 to 11.5

2019-01-18 Thread Charles Goldsmith
ce & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | > N1G 2W1 > > 519-824-4120 Ext. 56354 | le...@uoguelph.ca > > > > www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook > > > > [image: University of Guelph Cornerstone with Improve Life tagline

Re: [cisco-voip] CUCM upgrade from 10.5 to 11.5

2019-01-18 Thread Charles Goldsmith
If you are one of my customers, I can arrange that. Do we have a web page where you can just go sign up, no. But there are services that let you rent bare metal servers. VMware and AWS are teaming up to rent you vsphere on AWS bare metal. > On Jan 18, 2019, at 1:45 PM, Lelio Fulgenzi

Re: [cisco-voip] vCME (Virtual Communications Manager Express) now available on CSR1000v IOS XE Gibraltar 16.10

2018-12-05 Thread Charles Goldsmith
Lelio, that's a different animal. The 5000 series doesn't mention UC apps at all, it just supports some voice modules. I think it assumes you will be managing those modules via CUCM. I didn't dig through all of the docs. It's an interesting product. On Tue, Dec 4, 2018 at 11:58 PM Lelio

Re: [cisco-voip] Fixed in?

2018-09-12 Thread Charles Goldsmith
I recently dealt with a customer's cert renewal on 10.5.1 base (has the bug about case sensitivity) and digicert. They can manually make changes on the CSR/cert to give you exactly what you need, but you have to request it. Customers just love to put the server names in all upper case. We spent

Re: [cisco-voip] UCCX Call Redirect and Called Address Reset

2018-09-11 Thread Charles Goldsmith
Anthony, wouldn't your CSS on cti ports (via the call control group) determine what transformation is applied to the call? On Tue, Sep 11, 2018 at 4:58 PM Anthony Holloway < avholloway+cisco-v...@gmail.com> wrote: > I didn't know this, and so I thought I'd share, but who knows, maybe it > was

Re: [cisco-voip] recovery disk - what's it worth?

2018-08-23 Thread Charles Goldsmith
Recovery disks are used when your CUCM won't boot or you can't login. There is a file repair utility, as well as a password reset utility, plus something else I don't remember. It has 4 options on the menu. In the lab, I've also used it to get into the system as root and mount the partitions,

Re: [cisco-voip] Jabber edit forward list...

2018-07-18 Thread Charles Goldsmith
Have you compared the forward numbers in jabber to what is shown in the self care portal? Looking at my setup, I can forward to voicemail and Work:, latter which is defined by AD. If I add numbers, it's just that, I cannot associate a label and it only remembers the last number entered. These

Re: [cisco-voip] multi-SAN / server certificates vs individual certs (CUCM/IMP)

2018-06-28 Thread Charles Goldsmith
gt; > On Jun 28, 2018, at 10:24 AM, Charles Goldsmith > wrote: > > Generate a CSR from each server type (CUCM, CUC, UCCX, and each > expressway) and load all hostnames into each server, including your cluster > name of the expressway and the domain name. At Digicert, load your c

Re: [cisco-voip] multi-SAN / server certificates vs individual certs (CUCM/IMP)

2018-06-28 Thread Charles Goldsmith
ccs | @UofGCCS on Instagram, Twitter and Facebook > > > > [image: University of Guelph Cornerstone with Improve Life tagline] > > > > *From:* Charles Goldsmith > *Sent:* Thursday, June 28, 2018 10:40 AM > *To:* Lelio Fulgenzi > *Cc:* voyp list, cisco-voip (cisco-voip@puck

Re: [cisco-voip] multi-SAN / server certificates vs individual certs (CUCM/IMP)

2018-06-28 Thread Charles Goldsmith
I've used multi-san certs on at least a dozen installs and have had no issues at all. In fact, with a good SSL provider, you can use the same Multi-SAN on CUCM, CUC, UCCX, Expressways. I like how Digicert does it, just duplicate the cert and make sure all of the hostnames are listed in the SAN.

[cisco-voip] CAD EOL

2018-06-28 Thread Charles Goldsmith
Resurrecting an old topic with a new subject, we ran across this recently and wanted to give a reminder and PSA. The EOL announcement for 10.x and 11.0 do NOT mention the different EOL date for CAD.

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