Re: [cisco-voip] CUC 10.5 to 14 ER Not working

It won’t upgrade or you are running the check and it’s failing? It’s been a while since I’ve done one of these myself, but if it’s just the check tool, try to just run the actual upgrade. I believe the tool is intended to be run on all servers before you start anything. From: cisco-voip On

Re: [cisco-voip] Small business E911 solution

I'm very curious if you find something. I'm not aware of anything cost effective at your size. RedSky's minimum purchase for a CUCM based system is 12-14k. Have you looked at moving to a hosted phone system? Almost every vendor I'm aware of includes E911 therein Matthew Loraditch Sr

Re: [cisco-voip] Error Processing SAML Response

kef> Matthew Loraditch Sr. Network Engineer (He/Him/His) p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip on behalf of Lelio Fulgenzi Sent: Thursday, September 16, 2021 4:32:12 PM To: Jonathan Charles ; Benjamin Turner Cc: cisco-voip@puck.neth

[cisco-voip] CCX 12.5 SU1 HTTP Trigger doing 302 Redirect

because it's billable. Matthew Loraditch Sr. Network Engineer (He/Him/His) p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman

Re: [cisco-voip] New handset models

I haven't heard any whispers of anything in partner world or otherwise nor have I actually seen anyone even ask the question. Matthew Loraditch Sr. Network Engineer (He/Him/His) p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com -Original Message- From

Re: [cisco-voip] CCX Selected Resource User ID showing as Stars

Thanks, guess I found a bug but if that changed line does what I need, not going to bother with tac! Matthew Loraditch Sr. Network Engineer (He/Him/His) p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Anthony Holloway Sent: Thursday, June 17, 2021 1

[cisco-voip] CCX Selected Resource User ID showing as Stars

lues I got in my debug: [cid:image002.png@01D761F6.8425D540] What is going on here? Do I need to change how I capture this? Matthew Loraditch Sr. Network Engineer (He/Him/His) p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechno

Re: [cisco-voip] CUM 11.5 report question

Do you not have IMPP online? Diagnostics, System Dashboard will show logged in users. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip On Behalf Of James Dust Sent: Wednesday, April 21, 2021 3:16 PM

Re: [cisco-voip] UCCX Hold Music

That wouldn’t matter in this scenario but appreciate the info! Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: DJ Lundberg Sent: Wednesday, April 7, 2021 2:48 PM To: Matthew Loraditch ; Brian V Cc: cisco-voip

Re: [cisco-voip] UCCX Hold Music

Didn’t think about that, so I could just play the new MOH as a prompt, As long as it’s interruptible the call will still transfer to the agent while playing if one becomes available? Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi

[cisco-voip] UCCX Hold Music

install, can I mix and match IVR port licenses? I don't believe so, and certainly not on a smart install on flex based on what I can see. They have intermittent announcements right now, which is what I usually do for folks, I'm thinking this would be a nightmare. Matthew Loraditch Sr. Network

Re: [cisco-voip] 12.5 Migration/Rename/SBD

Actually I don’t think I can use BCM. They have to be both online for that and that won’t be the case. Like I said many moons! Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip On Behalf Of Matthew

[cisco-voip] 12.5 Migration/Rename/SBD

since I've had to do a migration like this. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman

Re: [cisco-voip] Adding UCCX CTI ports

Appreciate the datapoints. We’ll see what the call center managers feel like doing. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Tanner Ezell Sent: Wednesday, March 24, 2021 10:25 AM To: Josh Nordquist Cc

[cisco-voip] Adding UCCX CTI ports

Can this be done w/o disrupting call flow? Have a situation with extreme volume for an install beyond anything ever anticipated. Have license capacity. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com

Re: [cisco-voip] isr dsp in wrong port?

. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip On Behalf Of Scott Voll Sent: Tuesday, March 23, 2021 4:47 PM To: cisco-voip@puck.nether.net Subject: [cisco-voip] isr dsp in wrong port? [EXTERNAL] Has

[cisco-voip] Non Flash Versions of the Cisco Phone Tutorials

Is anyone aware of any updated non flash versions of these tutorials? Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com ___ cisco-voip mailing list cisco-voip@puck.nether.net

Re: [cisco-voip] RedSky SIP Trunk

Outbound only Get Outlook for iOS<https://aka.ms/o0ukef> Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Anthony Holloway Sent: Thursday, October 8, 2020 8:58:39 AM To: M

Re: [cisco-voip] End of Sale for Perpetual Calling Licenses and related SWSS

support managers and account reviews or similar. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Anthony Holloway Sent: Thursday, September 24, 2020 10:23 AM To: Matthew Loraditch Cc: cisco-voip@puck.nether.net

[cisco-voip] End of Sale for Perpetual Calling Licenses and related SWSS

-communications/cisco-collaboration-flex-plan/datasheet-c78-744220.html Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com ___ cisco-voip mailing list cisco-voip@puck.nether.net https

Re: [cisco-voip] SIP Binding: Different Binds for Carrier vs Internal

Yeah I thought about that, but not my area of strength nor something I anticipate needing us to know down the road. The binding stuff seems to be sufficient for my needs. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com

Re: [cisco-voip] SIP Binding: Different Binds for Carrier vs Internal

a complicated (to me!) routing situation and I need my PSTN traffic to the ITSP to be on an IP that only they know about and my internal traffic to be the same. This was the best way I could think of to make that happen. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w

[cisco-voip] SIP Binding: Different Binds for Carrier vs Internal

so >as long as I do the binding, I will get what I want to happen happening. Am I generally correct in all of my current thoughts? Anything I'm not thinking of? Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologi

[cisco-voip] Phone Number Monitoring

. The service is SIP based and stays registered so it's very hard to monitor the status. Has anyone used a service like this: www.phonenumbermonitoring.com<http://www.phonenumbermonitoring.com> that will test your numbers for you and report if they fail or not? Matthew Loraditch Sr. N

Re: [cisco-voip] Remote UCCX users

but it’s no longer supported and hasn’t been updated in a while so depending on your risk tolerance that may or may not be an option. We are still using IPC for remote workers. Once 12.5 SU1 comes out you can FINALLY have a uccx extension on as many devices as you want. Matthew Loraditch Sr

Re: [cisco-voip] 12.5 SU3 is Out - Important change (IMO)

The latter it’s software inside each server. You can’t do anything with it it’s just there. You may need to follow different commands to restart Tomcat now? Not sure and didn’t see anything about that. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e

Re: [cisco-voip] 12.5 SU3 is Out - Important change (IMO)

New service in front of Tomcat to make tomcat services more performant. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Lelio Fulgenzi Sent: Friday, August 14, 2020 3:54 PM To: Matthew Loraditch ; cisco-voip

[cisco-voip] 12.5 SU3 is Out - Important change (IMO)

12_5_1/SU3/cucm_b_release-notes-for-cucm-imp-1251su3/cucm_m_about-this-release.html#concept_297A520DF0A0B5830F2B916C4CBC88E3 Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com ___ cisco-vo

Re: [cisco-voip] UCCX Flex Licensing

and they said admin rights should not use a license on a flex install. As I have their ear if anyone else is willing to confirm or test on their 12.5 Flex system, let me know! Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com

Re: [cisco-voip] OAuth for Unity Connection/Office 365

Oh god, I never replied to this in April. I posted here what I did that made things work: https://community.cisco.com/t5/collaboration-applications/oauth-for-office-365-unity-connection-12-5-su2/m-p/4098350#M43230 Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w

Re: [cisco-voip] Creating Jabber for non-existent phones

I would add, why not just bulk add jabber for everyone who is licensed for it and then include in your normal onboarding? Does someone care if it’s configured and not used? Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi

Re: [cisco-voip] UCCX Flex Licensing

Premium Flex or a mix ? and you only have built in admin or sync’d users are also admin? Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Brian Meade Sent: Thursday, June 11, 2020 5:56 PM To: Matthew Loraditch Cc

Re: [cisco-voip] UCCX Flex Licensing

He is not, I didn’t get further response during the webcast. If you are comfortable DM’ing or Teamsing me his info, please do. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Anthony Holloway Sent: Thursday, June

Re: [cisco-voip] UCCX Flex Licensing

I’m on a partner webcast now and asking about this. If you have premium flex licensing even the built-in admin requires a license! I’m beating them up on this as it’s still not documented anywhere and I’ve got customers on flex that will have issues when upgrading to 12.5 Matthew Loraditch

Re: [cisco-voip] CAD to Finesse Utility

Go figure this would be the customer with no custom reason codes, no custom workflows and one special field in enterprise data. I think I’ll just handle that manually. :P Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi

Re: [cisco-voip] CAD to Finesse Utility

Thanks. I don’t remember how much this customer has configured so we’ll see as I work though it tomorrow and make a call Get Outlook for iOS<https://aka.ms/o0ukef> Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologi

[cisco-voip] CAD to Finesse Utility

Does anyone know if this will still work on an upgrade from 10.6 to 12.0? It says it doesn't work in 11.5 but no mention of 12. I'm guessing not, but if anyone has unofficially used it, you will save me some time writing a ton of junk down! Matthew Loraditch Sr. Network Engineer p

Re: [cisco-voip] Migration from CUCM/UCXN/UCCX 8.5 to 12.5

We name most things by the site name or similar. If you were looking a device export or something it can get mighty confusing IMO if you just saw several columns all saying SITENAME as the values. Easier to mix up data when you have non unique values. Matthew Loraditch Sr. Network Engineer

Re: [cisco-voip] Migration from CUCM/UCXN/UCCX 8.5 to 12.5

where case never mattered. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Pawlowski, Adam Sent: Thursday, May 28, 2020 3:08 PM To: James B ; Anthony Holloway ; Matthew Loraditch Cc: cisco-voip@puck.nether.net

Re: [cisco-voip] Migration from CUCM/UCXN/UCCX 8.5 to 12.5

Slide 92 Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Anthony Holloway Sent: Thursday, May 28, 2020 2:51 PM To: Matthew Loraditch Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Migration from CUCM

Re: [cisco-voip] Migration from CUCM/UCXN/UCCX 8.5 to 12.5

Interesting thing is this preso (which is not official for TAC Purposes) says I can go from 8.6 to 12.5 directly in OS admin, but docs say use PCD. Not going to try it, but nevertheless curious. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi

Re: [cisco-voip] Migration from CUCM/UCXN/UCCX 8.5 to 12.5

Free Beer to all participants at the next in person Cisco Live! Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Anthony Holloway Sent: Thursday, May 28, 2020 2:02 PM To: Kent Roberts Cc: Matthew Loraditch

Re: [cisco-voip] Migration from CUCM/UCXN/UCCX 8.5 to 12.5

of the upgrade/migration time is just waiting for things. Although I did just remember I can COBRAS Unity Connection… been a hot minute since I did that but that just shaved some of my time off. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi

[cisco-voip] Migration from CUCM/UCXN/UCCX 8.5 to 12.5

done one and not sure how it could handle the subnet situation that will have to exist. Welcome to my fun life! Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com

Re: [cisco-voip] UCCX upgrade versions

If you have to build a new install, I would go to at least 12.0 as there are GUI changes in that version to Finesse and then you can avoid that change down the road. I’ve not used on demand recording so I can’t speak to that. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w

Re: [cisco-voip] UCCX Flex Licensing

/us/products/collateral/customer-collaboration/guide-c07-741219.html And that is some garbage if true and needs to be fixed. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Anthony Holloway Sent: Tuesday, May 12

Re: [cisco-voip] UCCX Flex Licensing

. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Lelio Fulgenzi Sent: Tuesday, May 12, 2020 9:14 AM To: Myron Young Cc: Matthew Loraditch ; Cisco VoIP Group Subject: RE: [cisco-voip] UCCX Flex Licensing [EXTERNAL

Re: [cisco-voip] UCCX Flex Licensing

I don’t know anything about EAs, don’t have anyone big enough to sell them to. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Lelio Fulgenzi Sent: Monday, May 11, 2020 8:19 PM To: Matthew Loraditch Cc: Anthony

Re: [cisco-voip] UCCX Flex Licensing

A port is a port. Chat/Email and Advanced Outbound Campaigns (predictive/progressive dialing) require Flex Premium so agents doing those functions would need premium. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com

Re: [cisco-voip] UCCX Flex Licensing

You need to dissociate flex std/prem from L-CCX std/pre. Every feature on flex is the equivalent of the L-CCX premium level from a capabilities standpoint. Does that make sense? Get Outlook for iOS<https://aka.ms/o0ukef> Matthew Loraditch Sr. Network Engineer p: 443.541.

Re: [cisco-voip] UCCX Flex Licensing

of SWSS and should probably try and get them to move. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip On Behalf Of Anthony Holloway Sent: Monday, May 11, 2020 5:21 PM To: Pawlowski, Adam Cc: Cisco

Re: [cisco-voip] UCCX 12.5(1) Docker Engine Not Running

Was mostly curious and had the RAM, couldn’t get it working and documentation is sparse to put it mildly so left it alone for now. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Anthony Holloway Sent: Friday

Re: [cisco-voip] UCCX 12.5(1) Docker Engine Not Running

Didn’t think about that…. It’s running. Curious did you put enough RAM on for the cloud stuff to run? I’m wondering if it’s part of that. Mine has the RAM for the cloud services. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi

Re: [cisco-voip] UCCX 12.5(1) Docker Engine Not Running

If I could get RTMT to load on my one 12.5 install I’d let you know… some crazy java error but haven’t had time to deal with TAC on it. Happens on multiple PCs, Fresh RTMT installs and all. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi

Re: [cisco-voip] [EXTERNAL] Re: PSTN Calls Incorrectly Flagged as "Potential SPAM"

I’m wondering how this is all going work once shaken/stir are fully implemented. Are we going to have to prove we own numbers to other carriers? I’m sure many of us have DIDs outpulsed of alternative circuits at times. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w

Re: [cisco-voip] RedSky SIP Trunk

Nope it is actually as simple as they said. Basic sip trunk out of CUCM. No special profiles, or anything. Am having problems as one of my CUCMs goes through an ISR to get to RedSky vs an ASA. ISR NAT is being funky but dealing with that. Matthew Loraditch Sr. Network Engineer p

[cisco-voip] RedSky SIP Trunk

Has anyone done this? Surprisingly they don't provide a bunch of guidance here. I'm so used to carriers and other vendors being very very specific about how to setup their trunks. I was planning on doing them directly in CUCM as that seemed simpler, but would appreciate any input. Matthew

Re: [cisco-voip] [External] Re: certificate renewals - 1 year only - due to Apple changes

I think CSR 14 is supposed to deal with simplicity of certificate operations Get Outlook for iOS<https://aka.ms/o0ukef> Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisc

Re: [cisco-voip] migrating mpp phones to callmanager (and back)

It's not free unless you are on Flex Plan: https://www.cisco.com/c/dam/en/us/products/collateral/collaboration-endpoints/unified-ip-phone-7800-series/firmware-migration-master-guide.pdf Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi

Re: [cisco-voip] Voicemail Timeout in UCCX

Thanks, and the latter. I’m going to go with 3 second difference just for some extra room Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Anthony Holloway Sent: Thursday, February 20, 2020 12:23 PM To: Matthew

[cisco-voip] Voicemail Timeout in UCCX

assuming they aren't available and putting the call into the queue. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com ___ cisco-voip mailing list cisco-voip@puck.nether.net https

Re: [cisco-voip] CER Configuration - Guides?

Thank you, that is super useful Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Matt Taber (mtaber) Sent: Wednesday, February 19, 2020 1:01 PM To: Matthew Loraditch Cc: cisco-voip@puck.nether.net Subject: Re

[cisco-voip] CER Configuration - Guides?

Any good guides or blogs that go through this in a more real world way than the documentation? I haven't found anything super helpful yet. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com

Re: [cisco-voip] Official Cisco E911 Guidance

Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Anthony Holloway Sent: Tuesday, February 18, 2020 3:54 PM To: Matthew Loraditch Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Official Cisco E911 Guidance [EXTERNAL] I

[cisco-voip] Official Cisco E911 Guidance

-743415.pdf Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] CUCM Cluster Expansion

Yeah, I’m just trying to understand (as I read the ovf file) what the actual difference is between the 1000/2500 user OVA. I seem to be missing something (or maybe not). CPU is actually 1 less starting but same reservation, same RAM, same HDD. Matthew Loraditch Sr. Network Engineer p

[cisco-voip] CUCM Cluster Expansion

and figure this out. Thanks all! Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco

Re: [cisco-voip] Field Notice from Cisco making Secure LDAP mandatory

Interesting. Our root cert is and has been loaded, but I’m still using just the IPs so normally that would make the handshake fail. Get Outlook for iOS<https://aka.ms/o0ukef> Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: m

Re: [cisco-voip] Field Notice from Cisco making Secure LDAP mandatory

if it worked or not. Outside of the most regimented environments you should be able to just make the change. If it fails talk to your AD team as they would likely have something blocked or disabled. Get Outlook for iOS<https://aka.ms/o0ukef> Matthew Loraditch Sr. Network Engineer p: 443.541.

Re: [cisco-voip] OAuth for Unity Connection/Office 365

someone and hope to hear it’s half baked and will be finished later and/or I found an issue and it’ll get fixed. Will work with TAC eventually if I don’t get any feedback Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com

[cisco-voip] OAuth for Unity Connection/Office 365

and all the test options are going through and failing Autodiscover... If I look at the Mailbox Sync Logs I don't see any evidence it's trying to use Oauth/EWS. Going down the rabbit hole so everyone else doesn't have to! Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w

Re: [cisco-voip] Cisco Headset Inventory SSL Issue

After an hour down the rabbit hole: https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvk45630/?rfs=iqvred Hopefully this helps someone else out! Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip

[cisco-voip] Cisco Headset Inventory SSL Issue

the phones get it ? Regen tvs? Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo

[cisco-voip] HTTP Response for HTTP Triggered Script

sent back. Is this normal behavior or can I do something with the doc being sent back to make it work? Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com ___ cisco-voip mailing

Re: [cisco-voip] Webex + OBTP + Multiple Rooms

Interesting. Its like they added extra logic to it instead of just if webex info exists add button Get Outlook for iOS<https://aka.ms/o0ukef> Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologi

Re: [cisco-voip] Webex + OBTP + Multiple Rooms

Presuming a Microsoft environment the recipients can just forward the invite to the relevant room mailboxes no matter the org. As long as the webex section is unaltered the meetings should be picked up by the webex obtp process Get Outlook for iOS<https://aka.ms/o0ukef> Matthew Loradi

[cisco-voip] UCCX Question...

sent to the agent for screen popping via session mapping. If anyone knows of a good tutorial that shows passing variables from one application to another simply, let me know. I've read a few and they are very confusing. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w

Re: [cisco-voip] TMSXE 5.5 and TMS 15.9

My understanding is the versions are always lockstep with TMS and the extensions. Updating any requires to update them all to the corresponding releases. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip

Re: [cisco-voip] Webex Directory Connector Welcome Emails

You must enable sso. You can sync licenses based on ad groups now if that helps your license issue. Get Outlook for iOS<https://aka.ms/o0ukef> Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologi

Re: [cisco-voip] OT: DNS for data centers

You can definitely do this. If nothing else you can use host files, but you can for sure do it with servers as well. I’m not sure what type of servers you use for DNS, but if visually seeing a Windows server with it would help, DM me next week and I can show you one. Matthew Loraditch Sr

Re: [cisco-voip] OT: DNS for data centers

and other entries having to be maintained internally. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip On Behalf Of Lelio Fulgenzi Sent: Friday, November 8, 2019 4:22 PM To: voyp list, cisco-voip (cisco

Re: [cisco-voip] Webex: Welcome back Productivity Tools

kef> Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip on behalf of Anthony Holloway Sent: Wednesday, November 6, 2019 7:22:19 PM To: Lelio Fulgenzi Cc: voyp list, cisc

Re: [cisco-voip] UCCx and Jabber - compatible or not?

Correct. CSF/TAB/TCT is to use Jabber as a softphone not deskphone control. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Lelio Fulgenzi Sent: Friday, October 18, 2019 3:36 PM To: Matthew Loraditch ; Johnson

Re: [cisco-voip] UCCx and Jabber - compatible or not?

Yeah just don’t create one if you don’t like having them blank. You don’t need a CSF for deskphone control. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Johnson, Tim Sent: Friday, October 18, 2019 3:30 PM

Re: [cisco-voip] UCCx and Jabber - compatible or not?

Correct. If you have agents who want to use Jabber and have a hardphone DO NOT put their agent DN on any other device. If you search the DN in CUCM you need to see that DN associated to only a single device Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com

Re: [cisco-voip] UCCx and Jabber - compatible or not?

and breaks no UCCX “rules” Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Lelio Fulgenzi Sent: Friday, October 18, 2019 3:17 PM To: Matthew Loraditch ; voyp list, cisco-voip (cisco-voip@puck.nether.net) Subject

Re: [cisco-voip] UCCx and Jabber - compatible or not?

of the sessions asking how they were going to fix this. Jabber CTI control is kosher and has no bearing on this issue. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip On Behalf Of Lelio Fulgenzi Sent

Re: [cisco-voip] valid sku for cuwl license

kef> Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip on behalf of naresh rathore Sent: Thursday, October 10, 2019 6:23:13 PM To: cisco-voip@puck.nether.net Subject:

[cisco-voip] CME 11 GUI Files

If anyone has access to CME-11.0.0.0-GUI.tar and can unicast it to me, I would be much obliged. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com ___ cisco-voip mailing list

Re: [cisco-voip] Is Your CCIE Status on Your Cisco.com Profile?

scenarios usually. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip On Behalf Of Anthony Holloway Sent: Tuesday, September 24, 2019 12:59 PM To: UC Penguin Cc: Cisco VoIP Group Subject: Re: [cisco-voip

Re: [cisco-voip] CCX Editor Step Properties

I’ve seen it editing scripts locally, in the repository, versions old and new. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip On Behalf Of Johnson, Tim Sent: Tuesday, September 24, 2019 11:47 AM

Re: [cisco-voip] Your Associated Webex Sites

Oh, Interesting. Everyone we have is on CI and Control Hub, so I don’t see other sites. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Brian Meade Sent: Monday, September 9, 2019 9:25 AM To: Matthew

Re: [cisco-voip] Your Associated Webex Sites

Well how would you get access??? That’s the part I don’t understand. You aren’t getting access unless I give it to you or you work for Cisco in the appropriate areas Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From

Re: [cisco-voip] Your Associated Webex Sites

of accounts? Unless I’m missing what you are thinking about? Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip On Behalf Of Anthony Holloway Sent: Monday, September 9, 2019 8:11 AM To: Charles Goldsmith Cc: Cisco

Re: [cisco-voip] Install Patch disconcerting.CSCvq17528_vmtools_initramfs_v1.0.cop.sgn

It should probably be written better. They are likely referring to standalone PLM/ELM. PLM/ELM is coresident on every CUCM/UCXN install between 9 and 12 so it’d be impossible to find a server w/o it. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e

Re: [cisco-voip] CUCM SU release cycle

I heard this in a preso. Customers were not moving to .0 releases because they were perceived to be bad and waiting for .5 or .1 type releases. The defect rates though are not much if any different these days and they won’t want to be making releases that nobody uses. Matthew Loraditch Sr

Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes

We do it like Lelio. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip On Behalf Of Lelio Fulgenzi Sent: Friday, August 9, 2019 1:40 PM To: Jonathan Charles ; cisco-voip@puck.nether.net Subject: Re

Re: [cisco-voip] UC 12.5 zero out report

No it’s not Get Outlook for iOS<https://aka.ms/o0ukef> Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip on behalf of Anthony Holloway Sent: Thursday, August 8,

Re: [cisco-voip] Do you need TMS to get OBTP

If you are doing booking in outlook you will need TMS XE Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Jonathan Charles Sent: Wednesday, August 7, 2019 12:39 PM To: Matthew Loraditch Cc: cisco-voip

Re: [cisco-voip] Do you need TMS to get OBTP

You need TMS. Something has to publish the schedule to the endpoints, on prem that’s TMS. In the cloud that’s Webex. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip On Behalf Of Jonathan Charles Sent

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