[cisco-voip] n-1 metric

2017-02-02 Thread Scott Voll
is there an n-1 type metric so you know what you can upgrade before CM? we have CER, UCCX, UC, PLM, CUPS, and CM. Looks like UCCX and CM have to upgrade together (thought that was changing, but guess not), but looking for a doc on what can be done before hand. Just trying to have a few smaller ma

Re: [cisco-voip] CUCM settings

2017-02-15 Thread Scott Voll
https://www.variphy.com/ used to be able to do this Not sure if they still do. Scott On Fri, Feb 10, 2017 at 3:13 PM, Ryan Huff wrote: > Depends on what type of "settings" you're talking about. From a 10,000 > foot view, I'd say you could probably go to the bulk administration tool > and u

[cisco-voip] IOS compatibility with CM 11.5

2017-03-22 Thread Scott Voll
Back in the day there was a compatibility matrix for routers / vgw's with each version of CM software. I'm not finding anything like that in 11.5. is it that it's no longer an issue, or am I just not google fu'ing it well enough? TIA Scott ___ cisco-v

Re: [cisco-voip] Headset Recommendations for 79xx?

2017-04-04 Thread Scott Voll
Plantronics Savi 745 have been working well for us, both on 7961 with lifters and now with 8861 with HHC cables. you can get them in one ear or dual ear configurations. Works with Jabber and IPC also. All around a great headset. Scott On Wed, Mar 29, 2017 at 1:12 PM, chris wrote: > Hello, >

Re: [cisco-voip] Question regarding Rightfax Configuration and "Transmission Error"

2017-04-06 Thread Scott Voll
Wow Frank, that is a lot of troubleshooting, and a great run down. Can I ask what your failure rate is? We have about a 2-4% failure rate and have decided not to troubleshoot those as they tend to be a Telco issue between us and the sender. We use a lot of toll bypass so if it doesn't work over

[cisco-voip] Finesse cert error

2017-04-27 Thread Scott Voll
OK, as of yesterday I started having reports of users in Chrome and Firefox getting an error connecting to the Finesse webpage. Looking at the cert It's sha2 but I get Not secure in FF and not private in Chrome. Chome complains of NET::ERR_CERT_COMMON_NAME_INVALID cert is internal CA and the sig

Re: [cisco-voip] Finesse cert error

2017-04-28 Thread Scott Voll
; > CCIE Collaboration # 40065 > > > > > > *From: *cisco-voip on behalf of > Nathan Reeves > *Date: *Friday, 28 April 2017 at 4:04 AM > *To: *Scott Voll > *Cc: *"cisco-voip@puck.nether.net" > *Subject: *Re: [cisco-voip] Finesse cert error > >

[cisco-voip] SMTP on CM?

2017-04-28 Thread Scott Voll
How often does CM query smtp DNS name? we are changing our Cname for SMTP and would like to know how long I should expect for the emails to change. Thanks Scott ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/list

Re: [cisco-voip] SMTP on CM?

2017-04-28 Thread Scott Voll
ved at service start (like NTP references on IOS), or > possible never cached and DNS is hit for every connection (like SIP trunks > with DNS names in CUCM). > > On Fri, Apr 28, 2017 at 1:05 PM Scott Voll wrote: > >> How often does CM query smtp DNS name? we are changing our

Re: [cisco-voip] CCX and NTP

2017-05-08 Thread Scott Voll
I'm guessing you have a cisco router or two Simple put NTP on them, pointing to 3-5 good NTP sources and then use them company wide. Works pretty well for us. we use Two different Routers with different sources, then use both routers for all our devices, including Windows. Haven't had any is

[cisco-voip] UCCx SSO

2017-05-16 Thread Scott Voll
Anyone have SSO working with UCCx 11.5su1? Have had a TAC case open for a while and can't get it fixed. Just wondering if anyone else has it working? CM / UC / CUPS etc went fine. Just seeing if anyone has it working. Thanks scott ___ cisco-voip mai

Re: [cisco-voip] UCCx SSO

2017-05-16 Thread Scott Voll
Moves the login to ADFS, you put in the user / pass there now instead of the admin page. it's not sending the credentials for some reason. Scott On Tue, May 16, 2017 at 1:32 PM, Nimloth wrote: > Yes, we have it working. > What issue you have? > W dniu 16.05.2017, o 22:20, uż

[cisco-voip] Home Cluster in User management

2017-05-23 Thread Scott Voll
Is there a way to tick the check mark on Home Cluster automatically with each new user? we are running 11.5. TIA Scott [image: Inline image 1] ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] Home Cluster in User management

2017-05-24 Thread Scott Voll
Management>User/Phone Add) > you specify the 'Home Cluster' tick box as well as IM&P, Service Profile > and User Profile. > > Thanks, > > Daniel > > > On 2017-05-24 08:31, Scott Voll wrote: > > Is there a way to tick the check mark on Home Cluster

Re: [cisco-voip] Configure 3845 router for 911 calls.

2017-07-27 Thread Scott Voll
I agree with Neal, but I would use one partition for each site for 911, then a third partition for everything else, then, put the correct 911 partition in the site CSS and use the third partition in both CSS. Save a lot of time recreating RP for the other stuff Guess it depends on how many RP

Re: [cisco-voip] UCM Upgrade Poll

2017-08-24 Thread Scott Voll
1. I'm guessing we are 10% True bugs and 90% environment, but I will agree with other comments about DNS and NTP being a dumb reason to fail 2. as for time, over the years we used to spend over 6 months on upgrades.. we are down to about 2 months. in our enviroment we have to document all the

Re: [cisco-voip] Problems With Internation Dial Plan (GBNP)

2017-09-01 Thread Scott Voll
have you used DNA to confirm it's not matching something else? Scott On Fri, Sep 1, 2017 at 3:01 AM, Gary Parker wrote: > Morning all, I came across a significant block of numbers in the UK that > can’t be called by our cucm (11.5.1(SU2) with the 3.1.34-GB dialplan) due > to them not being rec

Re: [cisco-voip] Problems With Internation Dial Plan (GBNP)

2017-09-01 Thread Scott Voll
On 1 Sep 2017, at 14:44, Scott Voll wrote: > > > > have you used DNA to confirm it's not matching something else? > > > > Scott > > Yes, definitely. DNA came back with “unallocated number”. > > Gary ___ cisco-

[cisco-voip] OT: Add move change

2017-09-06 Thread Scott Voll
What do other use for add, moves and changes to there environments? We have a home grown app that is not working well, to notify Telecom group about changes to the phones, new users, configuration changes, etc. Does anyone know of any can'd or cloud based software? Are there any that interface w

Re: [cisco-voip] OT: Add move change

2017-09-07 Thread Scott Voll
20 Ext 56354 <(519)%20824-4120> > > le...@uoguelph.ca > > www.uoguelph.ca/ccs > > Room 037, Animal Science and Nutrition Building > > Guelph, Ontario, N1G 2W1 > > > > *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf > Of *Scott Vol

Re: [cisco-voip] Voicemail history

2017-09-07 Thread Scott Voll
to dove tail off this we found that if we integrated with outlook, we were then under retention laws for email but if we left the vm on UC the retention law was much different. We just (april) enabled our 30 day retention policy for any heard messages. if they are marked unread they can k

[cisco-voip] PLM service affecting?

2017-09-19 Thread Scott Voll
Quick question. is PLM patching service affecting? we just want to patch PLM in the middle of the day and afraid to poke the button. ;-) TIA Scott ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisc

Re: [cisco-voip] PLM service affecting?

2017-09-19 Thread Scott Voll
you are good. > > > > *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf > Of *Scott Voll > *Sent:* Tuesday, September 19, 2017 4:01 PM > *To:* cisco-voip@puck.nether.net > *Subject:* [cisco-voip] PLM service affecting? > > > > Quick question. is PLM

[cisco-voip] PLM dead

2017-10-13 Thread Scott Voll
am I last to know? They are once again moving licensing? https://communities.cisco.com/message/271653 Scott ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] Phone equipment refresh?

2018-01-30 Thread Scott Voll
Lisa, we found our selves in this same situation about 3 years ago. we were pretty much a 7961 environment (1200+ phones). because we have multiple sites we just came up with a refresh cycle. for us, it was just 3 short years. Depending on your deployment, you might have to take longer. We ch

Re: [cisco-voip] route calls to VM after sending to Route list

2018-03-06 Thread Scott Voll
if the call goes from pattern to route list, add to the Route List the next place for it to go. else, use your UCCX and on transfer you have some options there to use. Not sure of your exact problem, but those come to mind. scott On Tue, Mar 6, 2018 at 9:57 AM, Carlo Calabrese via cisco-voip <

Re: [cisco-voip] Call Recording Options

2018-03-21 Thread Scott Voll
Enghouse has QMS. we use it without contact center but it does have plug ins for it. Works for our needs. Both for inhouse and remote users. Scott On Fri, Mar 9, 2018 at 9:27 AM, Dan Mason wrote: > Has anyone had any experience with 3rd party call recording vendors? Any > recommendations f

Re: [cisco-voip] Wireless Phones

2018-03-21 Thread Scott Voll
Not sure how far the wireless needs to go, but we have used Plantronic headsets and they get most of the floor coverage. But have started to move to Jabber for the Iphone ( we do have expressways). That has been expanding like wildfire. It might expand enough that we will finally be able to get

[cisco-voip] on boarding new employees

2018-04-25 Thread Scott Voll
Does anyone have a good solution for on boarding new employees? we have to: create a 7961 EM profile create a 8861 EM profile Create a IP Communicator EM Profile create an IP communicator device associate the user EM profiles to the AD account create an Unity connection VM box set the zero out op

[cisco-voip] CER default call back

2018-07-31 Thread Scott Voll
on CER 11.5 where does CER send call back numbers after the 3 hours after the post 911 call? I've done some googling and it said the default ERL on site contact, but that 's not what is happening. Need to change it as an end user is getting the calls. TIA scott ___

Re: [cisco-voip] CER default call back

2018-07-31 Thread Scott Voll
Nevermind I was looking incorrectly at the default ERL. it is the top on site person. On Tue, Jul 31, 2018 at 11:33 AM Ed Leatherman wrote: > What you read was what i understood it to be, so i'm interested in hearing > what you find out. > > On Tue, Jul 31, 2018, 2:26 PM

[cisco-voip] CM 11.5 hunt group longest idle

2018-08-06 Thread Scott Voll
Anyone getting reports in CM 11.5 of Hunt groups not working correctly? We have the hunt group set to longest idle but one person seems to be getting all the calls. How do you trouble shoot this? it's not like UCCx reports. is there a way to see who is logged into the hunt group? and How long?

[cisco-voip] VM Ware Support 6.7

2018-10-09 Thread Scott Voll
All-- I"m currently running most all UC apps on 11.5/6. It looks like from what I can find, ESXi is supported up to 6.5. My infrastructure Engineer would like to upgrade to 6.7. Does anyone see any problems with that? Will TAC explode if they find out? TIA Scott _

[cisco-voip] Application user password

2018-10-23 Thread Scott Voll
Any way to find out what an application user password is? I really don't what to reset it, so I was hoping there was a way to find it. Thanks scott ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-vo

[cisco-voip] UC apps on VMware 6.7

2018-11-08 Thread Scott Voll
Anyone running 11.x apps (CM/UC/UCCx/CER/etc) on VMWare 6.7? I know the docs don't show it being supported, but Cisco usually doesn't go back and test older versions of UC with newer versions of VMWare. Just wondering what is happening in the real world. TIA Scott __

Re: [cisco-voip] UC apps on VMware 6.7

2018-11-08 Thread Scott Voll
& Nutrition Bldg | 50 Stone Rd E | Guelph, ON | > N1G 2W1 > > 519-824-4120 Ext. 56354 | le...@uoguelph.ca > > > > www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook > > > > [image: University of Guelph Cornerstone with Improve Life tagline] > &

[cisco-voip] for those upgrading to 12.5 and use BIB

2019-05-24 Thread Scott Voll
For those that are upgrading to CM 12.5 and use call Recording with BIB, just wanted give you a heads up on a Bug https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvo36582/?rfs=iqvred Dumps the CM process. you lose most of all registrations (phones and gateways) when it core dumps and restarts the

Re: [cisco-voip] Singlewire Remote Phone Control - Now Free!

2015-03-16 Thread Scott Voll
and what it supports now is all it will support. They are not continuing the product moving forward. Great product. have used it for years. Call to see if they were going to support the 8861 as that is our new standardized model and found out it's not getting anything new. Guess we will look

Re: [cisco-voip] Collaboration Suite v9 with AD2008 with AD2012 schema update (mixed mode)

2015-03-25 Thread Scott Voll
This was the same thing I got also. we are running 8.6 with 2012 AD DC's and running mixed 2008 schema. No problems. running CM, UC, UCCx, CER, etc. Scott On Tue, Mar 24, 2015 at 6:09 PM, Jason Aarons (AM) < jason.aar...@dimensiondata.com> wrote: > Dan Keller points out the Cisco officially

[cisco-voip] Hardware for UC

2015-03-30 Thread Scott Voll
What hardware is everyone using to upgrade there UC enviroment to? We have UCS Blades with netapp storage, but have had some limitations on IO (prior to the upgraded controllers) that I'm a little concerned about. I like the idea of vmotion. But I'm thinking if it's my back side on the line with

Re: [cisco-voip] 3rd party conference phones

2015-04-09 Thread Scott Voll
You are ALWAYS going to have wires. if it's wireless it will always have a minimum of power wires. With that said, we had the same issue 2 years ago before the 8831 came out. We went with the FLX2 from revo labs like nick suggested. everyone loved the fact that there was NO wires. Here we are

[cisco-voip] DX80 Remote Access?

2015-04-15 Thread Scott Voll
Anyone have any of these DX80's? How are you supporting it remotely? Log me in Rescue does not work. Webex does not work I'm deploying these to remove sites and need to support the users and don't want to drive 4 hours each way. TIA Scott ___ cisco-v

Re: [cisco-voip] DX80 Remote Access?

2015-04-15 Thread Scott Voll
, Apr 15, 2015 at 12:04 PM, Scott Voll wrote: > >> Anyone have any of these DX80's? >> >> How are you supporting it remotely? >> >> Log me in Rescue does not work. >> Webex does not work >> >> I'm deploying these to remove sites and ne

Re: [cisco-voip] DX80 Remote Access?

2015-04-15 Thread Scott Voll
Same Error. On Wed, Apr 15, 2015 at 10:11 AM, Brian Meade wrote: > You need to use a user that has CTI control of the device. > > On Wed, Apr 15, 2015 at 12:56 PM, Scott Voll wrote: > >> [image: Inline image 1] >> >> unless the admin user / pwd is something

Re: [cisco-voip] DX80 Remote Access?

2015-04-15 Thread Scott Voll
y Holloway < avholloway+cisco-v...@gmail.com> wrote: > It is an Android Tablet at the end of the day, so I did a google search > for remotely supporting these guys and this was the first link. > > http://www.bomgar.com/solutions/mobile-device-support > > On Wed, Apr 15,

[cisco-voip] BE7000m for UC

2015-04-27 Thread Scott Voll
who is using BE7000m for there UC deployment. Any pro's vs con's? TIA Scott ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip

[cisco-voip] licensing 8.6 vs 10.5

2015-04-28 Thread Scott Voll
we are looking at upgrading soon. Can someone confirm what I believe: in version 10.x our licensing changes to user based. With this, I can add as many nodes as I like? I currently have 2 nodes. if I wanted to add a 3rd that would be included? or adding HA? This would be for CM, UC, CER, prese

[cisco-voip] RTMT??? or some other way to monitor a phone

2015-05-07 Thread Scott Voll
We are troubleshooting a wireless deployment of 8861 phones. is there any way to monitor just a phone / phone model / device pool / etc so I can just see what I'm looking for? Looks like RTMT is just all registered phones. TIA Scott ___ cisco-voip mai

Re: [cisco-voip] RTMT??? or some other way to monitor a phone

2015-05-07 Thread Scott Voll
Sorry, yes. I just want to see the registration of those pilot phones. Scott On Thu, May 7, 2015 at 2:38 PM, Brian Meade wrote: > What exactly are you trying to monitor? Just registration status? > > On Thu, May 7, 2015 at 5:34 PM, Scott Voll wrote: > >> We are

Re: [cisco-voip] RTMT??? or some other way to monitor a phone

2015-05-07 Thread Scott Voll
manager? > > Thanks, > > Ryan > > > ---- Original Message > From: Scott Voll > Sent: Thursday, May 7, 2015 05:34 PM > To: cisco-voip@puck.nether.net > Subject: [cisco-voip] RTMT??? or some other way to monitor a phone > > We are troubleshooting a wireless deployment

Re: [cisco-voip] RTMT??? or some other way to monitor a phone

2015-05-07 Thread Scott Voll
> Ryan > > > ---- Original Message > From: Scott Voll > Sent: Thursday, May 7, 2015 05:39 PM > To: Brian Meade > Subject: Re: [cisco-voip] RTMT??? or some other way to monitor a phone > CC: cisco-voip@puck.nether.net > > Sorry, yes. I just want to

Re: [cisco-voip] RTMT??? or some other way to monitor a phone

2015-05-08 Thread Scott Voll
the primary > subscriber the phones are registered to. That will show all phone > registrations/unregistrations. > > On Thu, May 7, 2015 at 5:42 PM, Scott Voll wrote: > >> we have 8861 phones that are just below an AP that are registering and >> unregistering (but workin

[cisco-voip] what if...... phone loses connectivity while upgrading

2015-05-11 Thread Scott Voll
What if a phone loses connectivity to CM while in the middle of a firmware update? I need to load new firmware for my 8861's but I have had some connectivity issues over wireless and don't want to brick the phone. TIA Scott ___ cisco-voip mailing list

Re: [cisco-voip] what if...... phone loses connectivity while upgrading

2015-05-12 Thread Scott Voll
2015, at 4:58 PM, Brian Meade wrote: > > I believe the 8800 series has an active/inactive partition so shouldn't > be too much of a worry. > > On Mon, May 11, 2015 at 4:31 PM, Scott Voll wrote: > >> What if a phone loses connectivity to CM while in the middle of a >&

[cisco-voip] OT -- Anyone see this?

2015-05-21 Thread Scott Voll
I have not seen anything on either nsp or voip this morning. Just checking that I'm not having issues. Scott ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] 1/4 calls to DDI while rest to ext.

2015-05-22 Thread Scott Voll
use case might help us to understand... But things that come to might are using UCCx for sending calls where you want them to go. you could also look at using Hunt groups native to CM but knowing what your trying to accomplish will help us to give a better answer. YMMV Scott On Fri, May 2

Re: [cisco-voip] 1/4 calls to DDI while rest to ext.

2015-05-22 Thread Scott Voll
I think you could also use a global variable and look up which call your on and route 1-3 to one and number 4 somewhere else. But my UCCx is a little rusty as my partner has managed UCCx since I came here. or a circular hunt group in CM might work to. Haven't' tried this. YMMV Scot On Fri, M

Re: [cisco-voip] 1/4 calls to DDI while rest to ext.

2015-05-26 Thread Scott Voll
re about the circular HG as it distributes evenly. > > On 22 May 2015 at 17:33, Scott Voll wrote: > >> I think you could also use a global variable and look up which call your >> on and route 1-3 to one and number 4 somewhere else. But my UCCx is a >> little rusty

[cisco-voip] OT: EM video?

2015-06-04 Thread Scott Voll
Any cool videos of IKE (cartoon guy) and Extension Mobility or something. we are rolling out Extension Mobility corporate wide and they were hoping for something fun. TIA Scott ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.

[cisco-voip] Forked Audio

2015-06-12 Thread Scott Voll
Our Current call recording vendor just told me they only support SCCP phones. is anyone else using a Forked audio call recording server that supports SIP and Built in Bridge? we are migrating to 8861's which are SIP phones. What Vendors are you using and do you have the pro's and con's you would

Re: [cisco-voip] What is better than MediaSense for recording calls?

2015-06-18 Thread Scott Voll
We have had telrex callrex now enghouse QMS for about 2+ years. System works with forked audio. Does the job. I don't care for the fact that you have to have two different servers so you can run SCCP phones and one to run SIP phones. The front end is wrote in silverlight, which I'm not a fan of

[cisco-voip] Expressway ?'s

2015-06-18 Thread Scott Voll
I"m still on UC 8.6. we are planning an upgrade to 10.x We currently have DLU's for licensing and will be moving to CUWL Standard ( I think). How does Expressways factor into this? is it part of CUWL? Is there a Cost? What all can you do with Expressway. What I believe I understand is that i

[cisco-voip] 8861 via wireless

2015-06-22 Thread Scott Voll
Has anyone setup the 8861 phone on wireless? How is it going? We continue to have issues with our Proof of Concept. I have a idea that it's the phone drivers. but can't prove it. TIA Scott ___ cisco-voip mailing list cisco-voip@puck.nether.net ht

[cisco-voip] PCD download Bootable?

2015-07-21 Thread Scott Voll
OK, I have found the upgrade, but where do I find the bootable version of PCD? I've tried PUT and can't find it. Any ideas? Thanks scott ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] PCD download Bootable?

2015-07-21 Thread Scott Voll
I have Valid contracts and just PUT for UC, CM, CER, UCCx, PLM and got all of them downloaded. But I Can't find PCD in the PUT. Am I looking for the wrong thing? I do see a Prime Collaboration Standard. is that it in PUT? TIA Scott On Tue, Jul 21, 2015 at 9:19 AM, Ryan Huff wrote: > Scot,

Re: [cisco-voip] PCD download Bootable?

2015-07-21 Thread Scott Voll
Follow up. I did find it under my edelivery for CM. Sorry for the noise. scott On Tue, Jul 21, 2015 at 9:29 AM, Scott Voll wrote: > I have Valid contracts and just PUT for UC, CM, CER, UCCx, PLM and got all > of them downloaded. But I Can't find PCD in the PUT. Am I look

[cisco-voip] 8861 not programable buttons

2015-07-29 Thread Scott Voll
How do you setup the buttons on the right hand side? I have two 8861's one has a phone and recent. the other has a phone, vm and recent. How do I get them configured the same? Thanks scott ___ cisco-voip mailing list cisco-voip@puck.nether.net https

Re: [cisco-voip] jabber on wIntel on a stick platform

2015-07-31 Thread Scott Voll
can you get a HD camera that you could power over USB extensions? or is the computer close enough to the camera? On Fri, Jul 31, 2015 at 3:06 AM, Ed Leatherman wrote: > Neat idea Lelio, i might try that out myself. > > On Thu, Jul 30, 2015 at 3:43 PM, Lelio Fulgenzi wrote: > >> >> anyone try r

[cisco-voip] Jabber vm tab missing

2015-08-10 Thread Scott Voll
running Jabber 10.5.2 CM 8.6.2 UC 8.6.2 I have my Jabber client and I have VM, Meetings, and Phone control. My coworker does not have the VM. Any ideas why I have the account tab and he does not? TIA Scott ___ cisco-voip mailing list cisco-voip@puck.

Re: [cisco-voip] Jabber vm tab missing

2015-08-10 Thread Scott Voll
No end user service profile in 8.6.2 On Mon, Aug 10, 2015 at 2:51 PM, Ed Leatherman wrote: > My first thought off the cuff is make sure they have that service in their > end user service profile , not sure if its the same in cucm 8 though > > On Mon, Aug 10, 2015, 5:29 PM Scott

[cisco-voip] CER export to Intrado

2015-08-21 Thread Scott Voll
So I've dealt with intrado and CER for a while and always end up with issues. for every Location I create two ELIN's. The problem is that with the export it ends up with the primary ELIN is the same as the main number, but the second ELIN is not the same as the Main telephone number so it gets ki

Re: [cisco-voip] CER export to Intrado

2015-08-24 Thread Scott Voll
rnett, Nick < nick.barn...@countryfinancial.com> wrote: > I also got stuck supporting CER. I have never used two ELINs. What is the > purpose of that scenario? > > > > Thanks, > > Nick > > > > *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.ne

[cisco-voip] UCCx CAD client pre upgrade

2015-08-31 Thread Scott Voll
For all those UCCx guys that upgrade lots and lots of UCCx deployments. How do you get the CAD client before the upgrade so you can have the workstation guys deploy it? Do you setup a test UCCx box and just download it from there, or is there a better way? we are upgrading from 8.5 to 10.6. We h

[cisco-voip] UCM physical 8.6.2 to VM 10.5

2015-09-01 Thread Scott Voll
I've been looking through the list to find some more answers, but i'm really looking for real world experience. We plan to use PCD to upgrade our CM from MCS servers on 8.6.2 to VM's on 10.5. Sounds like this is a pretty easy way to go. Can someone confirm or deny. What are some pitfalls? It's

[cisco-voip] Licensing going from 8.6 to 10.5

2015-09-10 Thread Scott Voll
What is the right way to upgrade my licenses? I know there has been talk about associating phones to users. What is the current thought? I have Smartnet UCSS, whatever it's called now for 1000 CM, and UC I have ~1400 phones mainly 7961. a few others see below. All Users are using EM. All us

Re: [cisco-voip] Unity user parameters greyed out

2015-09-11 Thread Scott Voll
just upgraded to UC 10.5 having the same issue with the extension grayed out on LDAP enabled users after the upgrade. is this a bug? Can someone let me know what you found out? Thanks Scott On Fri, Jul 24, 2015 at 11:19 AM, Chris Ward (chrward) wrote: > Ryan, > > > > Can you unicast me your

Re: [cisco-voip] Unity user parameters greyed out

2015-09-14 Thread Scott Voll
ail.com] > *Sent:* Friday, September 11, 2015 2:41 PM > *To:* Scott Voll ; Chris Ward (chrward) < > chrw...@cisco.com> > > *Cc:* cisco-voip@puck.nether.net > *Subject:* Re: [cisco-voip] Unity user parameters greyed out > > > > Here you go: > > > > h

[cisco-voip] Feature Request to fix Licensing issues with EM

2015-09-17 Thread Scott Voll
OK, everyone has complained about the licensing nightmare that EM plays in CM 9 and 10. My coworker has come up with a fix.. In thinking this all through, I thought about how I would like it all to work mechanically. Here is what I would like to request as a Feature/Enhancement Request:

Re: [cisco-voip] Feature Request to fix Licensing issues with EM

2015-09-17 Thread Scott Voll
real time? Which was probably how it worked prior to ELM. Just > spitballing a few ideas. > > On Thu, Sep 17, 2015 at 1:29 PM Scott Voll wrote: > >> OK, everyone has complained about the licensing nightmare that EM plays >> in CM 9 and 10. >> >> My coworker has come

Re: [cisco-voip] Feature Request to fix Licensing issues with EM

2015-09-17 Thread Scott Voll
and assign each > person a random phone, because their CUWL Standard would cover it. The > negative is that the UCM User page, and their Jabber client on the PC/Mac, > would show this random phone for them to manage. > > I think > > On Thu, Sep 17, 2015 at 1:55 PM, Sc

Re: [cisco-voip] CUCM 10.5 and OpenText 10.6

2015-10-05 Thread Scott Voll
Ed-- (Troy too) Thanks for posting the fix. That was perfect for our upgrade too!! Scott On Fri, May 1, 2015 at 12:48 PM, Countryman, Edward < edward.country...@presencehealth.org> wrote: > This turned out to be a setting in Rightfax. Now working again! > > Many thanks to Troy Putnam for ema

[cisco-voip] RTMT Hunt List Members Available

2015-10-05 Thread Scott Voll
OK, as of this weekend we have joined the rest of the new world. We are on CM/ UCCx / UC / CER / etc 10.5.2 or better. But when we looked at RTMT under Hunt List and Memebers Available We are seeing Zero. But if I look at Calls in Progress / calls active, I see my call and get someone, so I Know

[cisco-voip] delete license file in CCx 10.5

2015-10-07 Thread Scott Voll
Why can't I delete a file in CCx 10.5. Licensing gave me a bad one and now my call center is down. Scott ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip

[cisco-voip] CDR on CM 10.5.2.12901-1

2015-10-08 Thread Scott Voll
Any bugs on this version with CM not sending CDR's to reporting server? our Reporting vendor is saying they are not getting the CDR's. we just upgraded from 8.6.2 to 10.5.2.12901-1 TIA Scott ___ cisco-voip mailing list cisco-voip@puck.nether.net https

Re: [cisco-voip] CDR on CM 10.5.2.12901-1

2015-10-08 Thread Scott Voll
ice under > network services? > > > > *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf > Of *Scott Voll > *Sent:* Thursday, October 08, 2015 12:05 PM > *To:* cisco-voip@puck.nether.net > *Subject:* [cisco-voip] CDR on CM 10.5.2.12901-1 > > >

Re: [cisco-voip] CDR on CM 10.5.2.12901-1

2015-10-12 Thread Scott Voll
Follow up. got the SOAP thing working, but this is a rebuild of the SUB. Anything I have to do with a SUB rebuild? I'm wondering if I'm only getting PUB CDR's. TIA Scott On Thu, Oct 8, 2015 at 11:16 AM, Scott Voll wrote: > Sorry, we are getting some, not all. but that le

[cisco-voip] CAD client Focus

2015-10-15 Thread Scott Voll
we upgraded from UCCx 8.5 to 10.6. in 8.5 you could setup the CAD client to NOT take the focus on the screen. Now, no matter what we try, the CAD client always takes focus as soon as the phone rings. Anyone know how to change that? TIA Scott ___ cisc

[cisco-voip] ExtMob 10.5 error 23?

2015-10-22 Thread Scott Voll
Has anyone seen Error 23 on a extension Mobility login in CM 10.5.2? We are AD LDAP integrated. I can't figure out what the issue is. I've reset the phone. removed Extmob and re-enabled it. Any help would be appreciated. Scott ___ cisco-voip mailing

Re: [cisco-voip] ExtMob 10.5 error 23?

2015-10-22 Thread Scott Voll
update. in case anyone else runs into the error 23 with Extension Mobility on CM 10.5. under the user profile, you have to select the Home Cluster Check box. Scott On Thu, Oct 22, 2015 at 10:26 AM, Scott Voll wrote: > Has anyone seen Error 23 on a extension Mobility login in CM 10.

[cisco-voip] SRST sccp vs sip

2015-10-26 Thread Scott Voll
Does anyone have a simple SIP SRST config they can share? What is the difference between the SCCP vs SIP? TIA Scott ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip

[cisco-voip] UCCx 10.6 CAD vs Finesse

2015-10-27 Thread Scott Voll
Does anyone have CAD and Finesse running at the same time? Can you? We have seen documentation that you can only run one or the other. But I seem to remember that someone said in 10.6 you can run both. Anyone able to confirm or deny? TIA Scott ___ c

[cisco-voip] CM 8.6 to 10.5 common Partition

2015-10-28 Thread Scott Voll
OK so we had CM 8.6 running on MCS servers with 146 gb mirrored drives. Now I'm on VM CM 10.5 and the OVA came with a 80 gig drive. Now I'm bouncing at my 90% used common partition. is this normal? is this a bug? is it that i'm using a 80 gig drive. Before I open a TAC case... What is the

[cisco-voip] Windows SFTP / FTP server recommendations?

2015-10-29 Thread Scott Voll
What are others using for there UC backup server Application for SFTP and FTP? I've started a pilot with FreeFTPd but it keeps crashing and then I have to restart it and run my backups again. What have others had good success using? Thanks Scott ___ c

Re: [cisco-voip] I need some feedback on the use of alternate enterprise number mask

2015-10-29 Thread Scott Voll
could you just use a translation pattern. 9130XXX translates to 130xxx. Scott On Thu, Oct 29, 2015 at 9:35 AM, Barnett, Nick < nick.barn...@countryfinancial.com> wrote: > Here’s the scenario. Our HQ has been on CUCM for several years, but our > field offices have their own pots KSU solu

[cisco-voip] Remote Phone Control -- Opinions

2015-10-29 Thread Scott Voll
So what vendor do you use for Remote phone control? Do you like them? Pro's and Con's? We have used SingleWire for the last 5 or 6 years, but they have made their's free and not continuing support for new Models. We are moving from 7961's to 88xx series. I have a Demo of Uplinx. It seems very

Re: [cisco-voip] Remote Phone Control -- Opinions

2015-10-30 Thread Scott Voll
Nice list. Thanks for the feed back. Scott On Fri, Oct 30, 2015 at 9:22 AM, Tom Sparks wrote: > I recently did some research into these tools and here are my pros and > cons for whoever is insterested. > > *UnifiedFX, Singlewire* > Pros: nice, functional, affordable > Cons: thick client, po

Re: [cisco-voip] Call to Huntgroup drop when Group only contains csf --- Known Issue ----

2015-11-25 Thread Scott Voll
It's not just you. we were hitting the hunt group disconnect with Extension Mobility. All users were logged out and it would disconnect also. we got an ES (10.5.2.13038-1) and that seems to have fixed the hunt group log out disconnect issue. FWIW Scott On Mon, Nov 23, 2015 at 12:12 AM, Robe

Re: [cisco-voip] Unity Licenses

2015-12-03 Thread Scott Voll
Our experience is NO. After Begging and telling them we were going to upgrade they did get us a Temp license but it was only good for 365 days. They said the EoS stands. you have to upgrade. YMMV Scott On Thu, Dec 3, 2015 at 8:45 AM, Rob Dawson wrote: > Ca you still order Unity licenses? Any

Re: [cisco-voip] Wireless Headset Recommendations

2015-12-07 Thread Scott Voll
+1 on the plantronic Savi's we have the 740 / 745 / and dual ear and have loved them. also love not having to have a lifter with the built in HHC. We have about 750 deployed currently Scott On Mon, Dec 7, 2015 at 9:10 AM, Ryan Ratliff (rratliff) wrote: > In my experience the bluetooth headse

[cisco-voip] ExtMob Application window remains

2015-12-10 Thread Scott Voll
OK, I'm on CM 10.5.2.13038-1 I have 8861 phone running both 10.3.1 and 11.0.1. Both phone loads after logging into or out of extension Mobility leave the application windows on the screen. Is this a configuration issue? I don't see a bug ID for it. But users are tired of hitting the exit button

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