Thanks for the great responses, everyone!
In general, I'm not a fan of the idea of using money to incentivise
employees. Personally, I'm not incentivised by the idea of commissions on
sales, etc.
That said, when a space is looking to hire a really good CM, and is in a
market with a high
To be clear, the problem with the incentive to "get more members" is that it
puts the community staff in the position to tell someone they KNOW isn't a good
fit that they should join anyway. This isn't just a vague "concern" it's a
leading problem among spaces and staff that I have advised.
I think generally a good idea IF you can get a better quality community
manager (e.g. former entrepreneur, etc) for the job - similar to the
comment Alex Linsker had that where he sees it mostly with partners, so the
goal is to have a high end community manager :)
However those I'd rather
I agree with Alex Hillman, if I offered a commission I would want it to pay
more if someone stays a member for 10 years than for 10 months.
I don't see any problem with cash incentive to get members especially if a
place is already paying cash for someone to do other things that members could
Rather than think "community vs sales" I'd think short term value vs long term.
Short term incentives are heinously positioned to get people doing all of the
wrong things. Instead look to long term value like x per member who has stayed
6, 12, 18, 24 months etc etc.
I also like bonuses tied to
Hi-
*I posted this on the Coworking Leadership Slack team so if you are there, I
apologize for the redundant post.
I'm exploring commission and bonus structure for a couple of clients right now.
I have traditionally shied away from using commission for community based
coworking spaces because I
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