In my experience, usability reports go largely unread. The business
wants to know the quick wins as well as the longer term issues, but
they need to be easy to digest, engaging and prioritised: filter out
the stuff people dont need to know right now. As a UX designer
working in an agile
Hello,
I was wondering if you have any thoughts on usability best practices
for clicking on a picture to enlarge it.
The context is a newspaper-type article (as opposed to a gallery or
photo site - which, I think, is an important difference in regard to
user expectations), and it's one where the
On Aug 25, 2009, at 5:44 AM, Guy Redwood wrote:
That's why the in-depth understanding comes from using the
eyetracking data in a retrospective review session with the users.
When you play back eye tracking to the user, they tell you why they
did things.
We don't sit there looking at heatmaps,
Two things have always helped to ensure my designs are always
executable:
1. Make sure the project has a designated front-end developer, and
be VERY close to that person (or actually BE that person, as I
prefer).
2. Always be ahead of the development team. I agree with Brandon
that if you're
Jared, we don't badger and we don't make things up.
Users are very relaxed and chat freely in our retrospective sessions.
That's the point.
Are you assuming that we need to badger users because that's what
you do in your think aloud sessions? Is that because the user is
trying to do something,
You might also consider how much value the user will get from
enlarging pictures. Having the ability to enlarge pictures on a site
does not necessarily mean every visitor will want to use the
functionality, or on every photo. I would weigh the benefit of
clearly identifying pictures that can be
In addition to doing the design in my group, I'm also responsible for most
of the HTML/CSS -- so I'll know immediately if something's not implemented
to spec.
But that fundamental designer-developer chasm remains. We've developed a
technology called Clickframes that lets me spec out our web apps
Mashoor, I'm guessing that you make a report and then mail/ hand it out.
*If* that's the case, then there's a simple solution. The issue with
preparing a report and mailing it out to stakeholders is that there is a
slim chance that it will be read by all. Taking print outs and personally
handing
Thanks for the responses, but I think I didn't explain it very well.
What I have is a weight loss web service. The user can set goals, say
20 lbs, and that goal can then be broken up into milestones, say every
5 lbs. So in this case, the user has a 25%, 50%, 75% and 100%
milestone every 5 lbs.
I am glad that Jim brought up the QA team. They should have specs,
scenarios or prototypes from which to build test plans. If eng knows
they'll get a bug filed against them, they're more likely to
implement to spec.
Designers should also be brought into the QA cycle to catch visual
problems that
When: Wednesday, August 26th. Starting at 6:30pm until 8:30pm
Where: Neary's Pub. 1 Chatham St. Dublin 2.** (http://tinyurl.com/m3mw73)
**
What: Plan the IxD Showcase for Design Week '09
(http://www.designweek.ie/)
IxDA Dublin are presenting an “Interaction Design Showcase at Dublin's
Design
http://www.ianschafer.com/2008/03/duane-reade-dollar-rewards-how-not-to-run-a-loyalty-program.html
The above link discusses the Duane Reade Rewards program, something that many
shoppers are a part of in NYC with the ubiquitous DR drug store chain. Not a
usability study, as much as one man's
Wow, just as I was thinking that this thread was getting a little
tiresome and unproductive, I discovered that it actually started in
2005!
http://www.ixda.org/search.php?tag=eyetracking
Jared - it's really not fair as you have had way more practice
attacking eyetracking than I have had
Like David Danielson did in the paper Victor referenced, the best bet
is to test the headers with users, in as quantitatively
representative a manner as is feasible for your team.
If there's no budget / time / interest in researching this topic
with users, then it's a question of the relative
Something has to be said for it being the 3rd ranking all time selling
game in history. 21.82 million units! Either this product is pure
marketing creating a demand or there could be something to it :)
On Sat, Aug 22, 2009 at 2:39 PM, Adam Tramposhadamtramp...@gmail.com wrote:
I've always been
The scope and contents of a usability report should be tailored to
reflect the organizational context in which it is sponsored and
produced.
If you are internal to the organization, and the organization is
small, then I think a bullet list of recommended changes that can be
discussed in person
I'll just add that nothing I've done has ever been more persuasive to a
dev team than producing a highlight reel. Watching one person struggle
with an interaction is one thing, watching 5 users have the same problem
in 5 1 minute clips is quite another.
The change in the way the work and the
It sounds like not many here have a Wii, so it seems like it might be
a good time for me to come in and clear a few things up:
First, let's not confuse Wii Fit with Wii Sports. The tennis game
you speak of is part of Wii Sports, which is more game than exercise
regimen -- that said, it does
brian
i cant see there being a globally valid solution here. If the rewards
for 75% and 100% are lame, disclosing them won't help -- might even
hurt. If I saw messages from other members to the effect of OMG I
just got the 100% reward and it ROCKS! I might eat half as much twice
as
On Aug 25, 2009, at 7:21 AM, Guy Redwood wrote:
Here's a video of some retail testing.
http://www.youtube.com/watch?v=38w95lKFIWc
What do you find irrelevant about the eye tracking?
I didn't see anything in the video that surprised me or informed me
about users interacting with the Amazon
How about using an explicit zoom button, rather than going into zoom
mode from clicking anywhere on the image?
An image is a big, appealing target, especially in a sea of text. It
sounds like it would easy to click it accidentally. Lots of e-commerce
sites use magnifying glass buttons (or a
Jared, you are selling Caroline's point short... how about this
scenario:
We report that test participants asked to locate the search box
looked in the upper right corner for it. They told us that this is
where they expected it to be and the eyetracking confirms that this
is where they looked for
I started to do one on MLB score graphics on different channels around
playoff time last year; but alas, real work took over my time and it fell by
the wayside. I'd love to see what you find out.
Marty DeAngelo
Director, User Experience
Digitas Health
On Thu, Aug 13, 2009 at 7:12 AM, Mike
19 years doing it, I can't help but bring it up. Grin.
Two more things from you brought up:
1. Cultivate a UX test savvy QA person. They can see the 13 shades of
gray and single pixel alignment issues at 10 paces. Let them do that
consistency checking, and support them in getting things
I'm not sure monetary or point rewards are going to be helpful here.
As I cautioned above, shifting the focus of your user from the task
to the reward may cause them to be less interested in (or have less
positive feelings about) the task. That is, causing the user to
refocus on rewards
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