Graphics Fundamentals

[Jack DeLand]

I inherited some old files, and the graphics look awful - squished and 
squiggly - except when I print to a printer, or generate a PDF. Then 
they look fine, nice and crisp, even if (intentionally) shrunken.  The 
writer who did this is long gone, and of course the process was never 
documented, so I don't know how he did it. 

I have tried shrinking in Snag-It, and reducing the percent of size on 
import. Both options yield a fuzzy look that I'm getting complaints 
about.  Is there some sort of FM option or technique that I can use to 
get the same results as he did?

-- 
Jack DeLand :: Member, Information Architecture Institute :: Michigan :: +1 248 
252 2200 :: GMT -5

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Re: Graphics Fundamentals

[Jack DeLand]

Hello, Sean -
They may be .eps, but they are copied and pasted into the files, not 
linked, so I can't open them, or at least don't know how to. There is no 
graphics subdirectory or other file location. Ideas?
Jack
Sean Pollock wrote:
 I'm guessing they are .eps graphics,  
 http://clk.atdmt.com/MRT/go/127032870/direct/01/

-- 
Jack DeLand :: Member, Information Architecture Institute :: Michigan :: +1 248 
252 2200 :: GMT -5

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List of graphics files

[Jack DeLand]

I have inherited a few hundred graphics files.  Less than 25% of these 
are actually needed in my FM files; the rest are junk that can be 
archived and pretty much forgotten.  I know how to get a LOF, and I know 
how to see the properties for each file reference.  But what I want to 
do is get a list of graphics files on disk, so that I can separate the 
wheat from the chaff, so to speak.  Is there a FM function, a utility, 
or a script I could use to do this?  Am I missing something obvious?

Thanks!

-- 
Jack DeLand :: Member, Information Architecture Institute :: 734.629.7890 :: 
www.jackdeland.com

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Re: Are you creating PDFs for Linux?

[Jack DeLand]

Thank you, Bodvar.  Could you post an example of syntax that you know 
works under Linux?
Best,
Jack

Bodvar Bjorgvinsson wrote:
 Does not this depend very much on what you want to include in the
 PDFs? Regular PDFs are no pain. I regularly pdf from various apps in
 Linux, but nothing really fancy, as I have not seen the need there
 yet. Most foreign PDFs have been no problem for me. Only a few times
 I have had problems with opening pdf pages directly from websites, but
 then I have had such problems on the Windoze too. In both situations
 it has often to do with unstability of the Temporary Internet
 Folder(s) or the browsers use of them.

 Regards,

 Bodvar

 2008/12/20 Jack DeLand jdela...@comcast.net:
   
 I would appreciate hearing from anyone who's successful in creating PDFs for 
 Linux.  We have a sporadic failure of jumps between PDFs. Any help 
 appreciated - deadline looming.
 Thanks
 --
 Jack DeLand :: Member, Information Architecture Institute :: Michigan :: +1 
 248 252 2200 :: GMT -5

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-- 
Jack DeLand :: Member, Information Architecture Institute :: 734.629.7890 :: 
www.jackdeland.com

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Re: List of graphics files

[Jack DeLand]

Thanks, Shlomo - sounds good. And thanks to the others who replied 
offlist. It seems quite popular.

Jack


-- 
Jack DeLand :: member, information architecture institute :: 734.629.7890 :: 
www.jackdeland.com

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Re: Reduce Number of Color Definitions?

[Jack DeLand]

Thanks very much, Fred.  I had no clue as to where all these things had 
come from.

Fred Ridder wrote:
 use the MIF filters to wash the document. Use Save As
-- 
Jack DeLand :: member, information architecture institute :: 734.629.7890 :: 
www.jackdeland.com

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Re: Changing Paper size in template

[Jack DeLand]

I have a very precise template spec in German for A4 and amerikanisches 
Format - their solution is to trim off a few centimeters on the bottom 
margin!

-- 
Jack DeLand :: member, information architecture institute :: 734.629.7890 :: 
www.jackdeland.com

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Aligning Autonumbers

[Jack DeLand]

This one is a little odd. I'm trying to match a graphic artist's iodea 
of what our numbering should look like.  It goes in outline still from n 
to n.n to n.n.n, like
9
9.9
9.9.9
but he wants it to align on the right, not the left.  I can sort of 
kluge it with spaces in text, but not so in the TOC. I'm thinking a tab 
should be used, but where and how would it be inserted?
Thanks in advance.
FM 8 on Vista.

-- 
Jack DeLand :: member, information architecture institute :: 248.252.2200 :: 
www.jackdeland.com

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Re: Aligning Autonumbers

[Jack DeLand]

Thanks to all for your help.  I am translating the German specs from the 
graphic designer, and yes, he did come up with that TOC design by 
himself. 100 bucks says he never used FM. They are big on 
Interleaf/Quicksilver.

-- 
Jack DeLand :: member, information architecture institute :: 734.629.7890 :: 
www.jackdeland.com

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Re: [OT] checking links within a chm file

[Jack DeLand]

FAR is an excellent tool that I have used for years.  Chief developer 
Rob Chandler is a Microsoft MVP, and I am sure it will support the new 
Help 3 format as well as CHM and Help 2 when it becomes public.

Lynn Durell wrote:
 Hi,

 Thanks Kathy, this works a treat! Exactly what I was after.

 Thanks to everyone for all their help on this. This list is 
 soo useful. :)

 Kind Regards,
 Lynn




 Kathy Moore kmo...@reactiondesign.com 
 03/05/2009 07:29

 To
 lynn.dur...@dds.co.uk
 cc

 Subject
 Re: [OT] checking links within a chm file






 Hi, Lynn,
  
 I worked with .chm in my last job, and used FAR as a valuable tool for 
 what sounds like your kind of challenge. You can see it for yourself and 
 download a trial from Helpware at http://www.helpware.net/FAR/
  
 HTH--

 Kathleen Moore
 Reaction Design


 

 Message: 1
 Hi Framers,

 I've created a chm file using MS HTMLHelp and I want to check that the 
 internal hyperlinks within it are correct. For example, I've added a See 
 also section at the bottom of a page to link to another page within the 
 same chm file. I've had to rename a number of the html files so I want to 
 double-check I haven't missed any renames or have any typos.

 My links I want to check look like this:

   a href=../../Forms/html/ParametersForm.htmParameters (form)/a

 I've found something called CHMCheck, but this checks the external links 
 to other referenced chm files only, not internal links.

 Can anyone point me to a free tool that can do this?

 Thanks very much in advance.
 Lynn


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-- 
Jack DeLand :: member, information architecture institute :: 734.629.7890 :: 
www.jackdeland.com

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Re: Push or Click???

[Jack DeLand]

I believe Microsoft Style Guide says click.  I do have some European 
writers who use the term push consistently.

HTH
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Re: can a chapter in a book be set to conditional?

[Jack DeLand]

I don't really have objections to building multiple books, myself, but 
I wish that I could control page numbering for subordinate or included 
books from the top-level book.  Then again, I need to remember to do 
separate updates for all books before generating.  It would be nice to 
be able to control this from the top-level book as well.

Jack DeLand

Fred Ridder wrote:
 What is your objection to building two books? That's the way FrameMaker is 
 designed to work. If it weren't for the ability to build different books from 
 differing collections of chapters is the primary reason for the extra 
 comlication of the chapter/book paradigm.

 -Fred Ridder

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Re: can a chapter in a book be set to conditional?

[Jack DeLand]

Fred,

I have a similar but not identical situation. (FM 9)  I have two 
versions of the same product; one is cut down from the other.  There are 
roughly 100 components to the large manual I inherited, which is a 
reference guide. These are currently grouped into 7 sections.  The 
smaller version of the document will use components from different 
sections mixed together. All 100 pieces undergo revision about every 4 
months.

What I'm thinking is that I should break out each component from its 
section, and have 100 pieces that I can mix and match as needed.  About 
90 pieces will be in the same position within both manuals, and in fact 
the sections that contain these would remain unchanged.  My idea is to 
include a nested book as an alternate section for my combined pieces 
destined for the small guide, and exclude it when generating the large 
manual.  I would have another book for the parallel section of the large 
guide, and exclude it when generating the small manual.

Does this make sense?  I do have the separate versions of front matter 
as you and Richard suggest.  I would appreciate any input.  I am still 
in the planning stage.

Jack D


Fred Ridder wrote:
 The question I answered did not deal with multi-level (nested?) books. 
 It was a simple question about building two different deliverables 
 from a mostly shared set of component files. The answer to that 
 question is that the method for excluding one chapter from one 
 deliverable while including in the other deliverable is to construct 
 two different book files from the same set of chapters (except the one 
 to be excluded, of course).
 Richard Combs recommended using separate cover pages that contain the 
 version-specific values of user variables (e.g. document ID and book 
 title for headers/footers), which is also my practice. I also use the 
 cover page to contain the version-specific conditional text settings 
 which I import along with the variables into the chapters when I'm 
 preparing to publish the individual versions. I also keep separate 
 sets of book-specific generated files (TOC, LOF, LOT, Index) for each 
 variant just to make the publishing process more foolproof.

 -Fred Ridder

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Re: Anchoring Callout Text to a Figure

[Jack DeLand]

David Spreadbury wrote:
 Not to beat this horse much further into the ground, but why would I place a 
 callout to an item in a graphic outside the frame containing the graphic?

   
Well, in my case, this is an example of an FM noob expecting a behavior 
learned in other tools to work in FM.  If one can place objects on a 
virtual page through whatever means, why not be able to select them all 
and easily group them together?   It works in X, it works in Y, so ... 
why should I have to put things inside a certain dotted line to make it 
work? 

I really like FrameMaker, but there are many intuitive things that 
just aren't so to someone starting out.  That's why I read the Help, 
open some books, and ask people on this list. 

Thanks to all.
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CleanImport Install Problem

[Jack DeLand]

I am trying out CleanImport from electropubs on two machines: home, Win 
XP Pro SP3, FM 8.0p277; work, Win XP Pro SP3, FM 8.0p277 and FM 
9.0p250.  All FM installations are stock, i.e., no additional plug-ins 
or non-Adobe anything interacting.

It installs and runs on the work machine in both 8 and 9.  It is not 
recognized on the home machine, i.e., it apparently does not load when 
FM is started up - no menu appears. I am using the install path in 
Nigel's instructions in all cases.

Has anyone encountered a similar issue?  It obviously is 
machine-specific, but I'm not sure what to look at. Ideas?

-- 
Jack DeLand

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Re: Free online version of Read Me First! A Style Guide for theComputer Industry, Third Edition (3rd Edition)

[Jack DeLand]

http://books.google.com/books?id=TJSwqVS24CYCprintsec=frontcoverdq=read+me+firstcd=1#v=onepageq=f=false

It says it's a limited preview, but I was able to scroll all the way 
from the front to the back cover.

-- 
Jack DeLand
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Re: Garbage characters in FM9

[Jack DeLand]

I got the same sort of effect at one point with the same setup as 
Alison's.  In my case, it seemed to be a low memory problem, and it has 
not recurred.  FWIW, YMMV


Jack DeLand :: information design  implementation

On 3/29/2010 5:44 PM, Alison Craig wrote:

I hope I haven't got garbage in places that I've never noticed.



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Re: Change reference page graphic line across files?

[Jack DeLand]

Thanks to you all for your help.  I think I've got it now.
p.s. Really love FAR.

Jack DeLand :: information design  implementation

On 7/27/2010 5:33 PM, Jeremy H. Griffith wrote:

On Tue, 27 Jul 2010 19:34:14 + (UTC), jdela...@comcast.net
wrote:

   

I was wondering if there is an easy way to change the line
that you get with the standard Single Line on reference
pages. I want to update about 300 files with a new line
thickness for my Frame Above paragraph tag. I am not able
to just import reference pages, otherwise I would do just
that. I looked in a mif file, but couldn't find a setting.
Any ideas?
 

In the reference page MIF you'll see something like this:

   Tag `Single Line
   PolyLine
Unique 1119222
Pen 0
PenWidth  0.5 pt
Separation 5
ObColor `company color 1'
HeadCap Square
TailCap Square
NumPoints 2
Point  40.1003 mm 2.14791 mm
Point  165.10028 mm 2.14791 mm
 # end of PolyLine

Look for yours in a file that is as you want it, and also
in one that is not.  Compare and see what is different;
that's what you need to replace.  The length, for example,
is determined by the last two Point settings, each the
x,y co-ords of the line endpoints.  Thickness is PenWidth.

You can do the mass replace in the MIF with many tools;
we'd use FARhttp://helpware.net/FAR/.  You can save all
files in books as MIF with one command using the free demo
version of Mif2Go.  If you name the MIF files with an .fm
extension, you don't have to bother saving them back; Frame
will do that automatically whenever you use one.

HTH!

-- Jeremy H. Griffith, at Omni Systems Inc.
   jer...@omsys.com   http://www.omsys.com/

   

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Minion Pro Italic

[Jack DeLand]

Hello Framers,

 

FM 10.0.1.408 as part of TCS3, Win 7, 12 GB RAM

 

I purchased 3 fonts from Linotype: Minion Pro (Regular), Minion Pro
SemiBold, and Minion Pro Italic.  In Paragraph Designer's Family box I can
see entries for Minion Pro and Minion SmBd.  I don't see a separate
Italic version there. I can get an italic look by choosing Minion Pro and
selecting Italic in the Angle dropdown.  But is this actually using the
Minion Pro Italic font, or is it an effect on the Regular font?  I am
setting a book up for pre-press.

 

TIA,

 

Jack DeLand

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RE: Minion Pro Italic

[Jack DeLand]

Thanks, Dov.

 

To be utterly clear: choosing Minion Pro in the Family dropdown and
selecting Italic from the Angle dropdown in creating a Character or
Paragraph style will result in the Minion Pro Italic font being used when
output through an Oce' VarioPrint 6160 digital printer?  My concern was that
it might drop the italic and substitute the regular font.

 

Jack DeLand

 

From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Dov Isaacs
Sent: Sunday, November 13, 2011 2:05 PM
To: framers@lists.frameusers.com
Subject: RE: Minion Pro Italic
Importance: High

 

Choosing the italic style of Minion Pro Regular should yield the true italic
when displaying, printing, and/or creating PDF.

 

You can verify this by testing with some text using lower case 'a' and
similar characters which are very different in real italic than in
synthesized (i.e. obliqued) italic.

 

- Dov

 

From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jack DeLand
Sent: Saturday, November 12, 2011 8:01 AM
To: framers@lists.frameusers.com
Subject: Minion Pro Italic

 

Hello Framers,

 

FM 10.0.1.408 as part of TCS3, Win 7, 12 GB RAM

 

I purchased 3 fonts from Linotype: Minion Pro (Regular), Minion Pro
SemiBold, and Minion Pro Italic.  In Paragraph Designer's Family box I can
see entries for Minion Pro and Minion SmBd.  I don't see a separate
Italic version there. I can get an italic look by choosing Minion Pro and
selecting Italic in the Angle dropdown.  But is this actually using the
Minion Pro Italic font, or is it an effect on the Regular font?  I am
setting a book up for pre-press.

 

TIA,

 

Jack DeLand

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RE: FM + CMS + SMEs w/o $$$?

[Jack DeLand]

John,

 

Thank you very much for your detailed reply and kind offer.  To answer your 
question, the SMEs would not be able to publish to user docs; I am the sole 
owner. We (developers and I) do all have access to XML editors, and this may be 
the push I need to finally “go structured”.  

 

We do a lot of work with Federal clients and others who for reasons of security 
do not have access to the Net, and for that reason, web-based solutions such as 
wikis would not reach about 20-22% of our user base.  Internal documentation is 
another circumstance and one that I can’t go into.

 

I’ll do some cogitating about the structured route.  It makes a lot of sense, 
and now would be a perfect time to do it.  

 

Regards,

Jack DeLand

 

From: John Sgammato [mailto:jsgamm...@imprivata.com] 
Sent: Friday, January 27, 2012 9:08 AM
To: 'jackdel...@comcast.net'; framers@lists.frameusers.com
Subject: RE: FM + CMS + SMEs w/o $$$?

 

If you go to structured FM, then the SMEs can write topics in their favorite 
XML/text editor. 

But getting structured is a major change that your organization might not be 
ready for. 

 

I would ask the boss to refine the task. Is it for SMEs to publish to users 
without your attention? That’s tricky. But if you have to edit it to company 
standards and do any wordsmithing at all, then they may as well just send you 
content in Word or in an email. In my experience, the reformatting part of it 
is quick compared to making sure the content is complete and accurate for the 
reader.

 

We are setting off into a project that will include your goal: Our Support crew 
needed a new knowledgebase that includes their Solutions and my product 
documentation. I got involved and suggested MindTouch (which was recommended to 
me by Scott Abel and which you can see in action at the AutoDesk/AutoCad 
knowledgebase).  

What we get: All my legacy content becomes nodes in the knowledgebase – each 
procedure, every Heading 1 and Heading 2, becomes a tagged article in the KB. 
All the content is searchable by keyword and by product version. 

All new content can be published from FM. The published content is HTML with a 
familiar sort of interface, so Support can continue entering their own 
Solutions, but now they can reference all the product documentation as well. 
Access is role-based, so Services can add their own articles, and make them 
readable internal-only. Articles are commentable, so a user (or a support or 
Services guy) can add comments to clarify or support a procedure, and I can get 
an automatic email notification so I can update the article as needed. 

So SMEs can publish content directly, or they can submit it to me, and we get 
hugely-improved functionality as well. 

I’ll be happy to answer any questions about my experience as we go through it; 
feel free to contact me directly.

 

John Sgammato 

Principal Technical Writer

Imprivata, Inc

 

 

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of 
jackdel...@comcast.net
Sent: Thursday, January 26, 2012 1:58 PM
To: framers@lists.frameusers.com
Subject: FM + CMS + SMEs w/o $$$?

 

All,

I have been tasked with finding a way to allow SME input directly into our 
publishing workflow. That is, the developers and managers would be able to edit 
text and add graphics to our source files. I want to keep FrameMaker as the 
publishing engine.  I'm thinking a CMS would be in order, but the company is 
aghast at the thought of spending more than 10K a year on word processing.  I 
basically need functionality something like Author-it that ties into Frame.  I 
could do single-sourcing with RH (we have TCS3.5).  I'm thinking we would have 
3 developers at a time who might be using the system, plus me.  That's a budget 
of $2500 or less per year per user.

Can anyone point me toward some current resources here?  

Thanks,

Jack DeLand

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RE: FM + CMS + SMEs w/o $$$?

[Jack DeLand]

Richard,

 

Thanks very much for your detailed input.  I am the sole writer for our
outfit, with 15 developers in the UK and some management types in the UK and
Michigan.  I think moving to structured FM may be the better method for us
for a variety of reasons, but I will look into the feasibility of having
SMEs do edits in FM.  Definitely food for thought.

 

Regards,

Jack

 

From: ri...@inficon.com [mailto:ri...@inficon.com] 
Sent: Friday, January 27, 2012 8:36 AM
To: jackdel...@comcast.net
Cc: framers@lists.frameusers.com
Subject: Re: FM + CMS + SMEs w/o $$$?

 

Jack, 

My SME's work directly in unstructured FrameMaker 9. We all work on the same
set of files in a shared directory on our corporate internet. I have a
well-defined set of templates, along with a well-defined set of Corporate
Branding Standards and Grammar Standards. I work closely with the SMEs. I
help the SMEs set up the project, train the SMEs in how to use the
FrameMaker templates, edit their work to standards, and guide the process
from start through final approvals to publishing. My deliverable is always
PDF ready to print on standard 8 1/2 x 11 paper. The PDF is posted on our
internet page and/or shipped with product on a Manuals CD.  INFICON is
ISO9001:2008 Registered. I am audited regularly. 

There are 250 people at my location. We have 15 copies of FrameMaker that
rotate through many different SMEs, depending on project activity. My
Information Systems (IS) department manages the FrameMaker licenses and
installations, IS set up the shared directory, and IS backs up the shared
directory nightly. We've been doing this for many years. Regular SMEs have
become very proficient with FrameMaker. New SMEs adapt to FrameMaker very
quickly. We all have Win7 MSOffice Professional. The SMEs use MSWord for
many of their project documentation activities. However, they prefer using
FM for manuals and other customer-facing documents. 

I don't use a CMS. All project related files are kept in a shared directory.
I use Bruce Foster's Archive plugin to keep everything neat and tidy (and to
archive the files to a secure directory when the project is published.) In
the past couple of years I have looked closely at structured authoring, XML,
DITA with a CMS. To me, this approach is expensive while providing little
added value and is therefore difficult to justify. I agree that just a CMS
may be helpful. But, even just a decent CMS alone is hard to justify given
its cost. Our current methodology works so well for us that I need to see
real value-added improvement to justify the cost of changing. I've not seen
them, yet. 

My SMEs use FrameMaker 9, a digital camera (to JPG), and a screen capture
program (FullShot or Snagit to PNG). It used to be that I was the only one
to have Photoshop and Illustrator to edit the JPG and PNG files. But, many
of the SMEs have obtained these programs because they watched what I could
do with them, and they want to use them for their other projects as well
(e.g., Engineering Proposals). 

Don't be afraid of having your SMEs use FrameMaker for authoring. As long as
you have well-defined templates backed up by corporate standards, you'll
find that your SMEs will not have any issues with working in FrameMaker. 

Thanks!
Richard

__

Richard Inch
Technical Documentation Manager
Intelligent Sensor Solutions
INFICON
Two Technology Place
East Syracuse, NY 13057-9714
phone: +315.434.2507
fax: +315.437.3803
e-mail: richard.i...@inficon.com
 http://www.inficon.com/ http://www.inficon.com
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From:jackdel...@comcast.net 
To:framers@lists.frameusers.com 
Date:01/26/2012 03:56 PM 
Subject:FM + CMS + SMEs w/o $$$? 
Sent by:framers-boun...@lists.frameusers.com 

  _  




All,

I have been tasked with finding a way to allow SME input directly into our
publishing workflow. That is, the developers and managers would be able to
edit text and add graphics to our source files. I want to keep FrameMaker as
the publishing engine.  I'm thinking a CMS would be in order, but the
company is aghast at the thought of spending more than 10K a year on word
processing.  I basically need functionality something like Author-it that
ties into Frame.  I could do single-sourcing with RH (we have TCS3.5).  I'm
thinking we would have 3 developers at a time who might be using the system,
plus me.  That's a budget of 

RE: A fresh perspective from a newbie

[Jack DeLand]

As another FM newbie, I have to agree, and am saddened that this list should
need monitoring.  

Respectfully (your Liberal friend),
Jack DeLand

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Robert M Graw
Sent: Thursday, March 22, 2012 4:22 PM
To: framers@lists.frameusers.com; framers-boun...@lists.frameusers.com
Subject: A fresh perspective from a newbie

All,
I'm new to the Frame Users group (less than two weeks) and I appreciate most
of the postings for their value and insight. My company is upgrading from
FM8 to FM10 so any comments and suggestions about FM10 (tips, tricks,
warnings, etc.) are welcomed.
It might not seem like my place as a newbie but Keith's extreme comments
have served as a valuable reminder---aren't postings meant to be about FM?
Business laws, Big B, or political affiliations have little bearing on how
FM does or doesn't work. I think there have been enough replies to Keith of
that fact already.
My best recommendation for Ken in Atlanta is to find new employment IF that
is a possibility because you're using FM in ways that most companies
wouldn't, at least not companies who understand the value of safety and
industry reputation. However, what people have suggested in the interim is
very sound advice.
To all, thanks for the postings and great reading material---keep it up!

(Embedded image moved to file: pic27967.jpg)



From:   Rick Quatro r...@rickquatro.com
To: framers@lists.frameusers.com
Date:   03/22/2012 02:24 PM
Subject:RE: best use of graphics in FM (was: framers Digest, Vol 77,
Issue 17)
Sent by:framers-boun...@lists.frameusers.com



Keith,

Your signature contains a definition of a racist. I wonder what you call
someone who makes blanket statements about unions, big business, and
republicans. I will be kind and call it stereotyping. It takes some effort
and intelligence to research issues and discuss them on their merits instead
of categorizing things according to labels, political talking points, and
sound bites. But of course, this requires that we think, which is more work
than many people are willing to do.

Respectfully (your Republican friend),
Rick

Rick Quatro
Carmen Publishing Inc.
*** 585-283-5045 *** NEW NUMBER
r...@frameexpert.com
http://www.frameexpert.com


Date: Wed, 21 Mar 2012 15:21:53 -0700
From: keith.sm...@att.net
Subject: Re: framers Digest, Vol 77, Issue 17
To: framers@lists.frameusers.com
Ken, it might be a good idea to inform you MANAGER of the Third Tort Law.

You need to protect yourself by getting written instructions on what to
include, and not include in the document. I saw this happen to an individual
I was working with. Fortunately, he had signed instructions from the Product
Manager to not include some safety instructions, as it would upset the
customer. So when a customer got burned badly, the customer went after the
company, the company went after the writer, and the writer offered up the
program manager, who got fired, and sued. Yeah, CYA.

Tort's Third Law
It is a good idea to be versed in Tort Law, specifically Tort's Third Law.
The emphasis of the Tort Law is consumer protection.  Tort Law did for the
consumer what the unions did for the worker.  According to the Third Law, A
product is defective when, at the time of sale or distribution, it contains
a manufacturing defect, is defective in design or is defective because of
INADEQUATE INSTRUCTIONS OR WARNINGS.

This is important to any of us in the technical writing domain, as it puts
the onus on us to provide adequate (and standard) instructions, which
includes warnings in the instructions (and on labels if that is a part of
our job). Most writers are completely oblivious to their responsibility
under the Tort Law and many companies are equally oblivious (or choose to
ignore).
As such, they are also ignorant to the fact that they can be sued in a
liability action, as a company and as individuals, for their failure to
provide adequate instructions and warnings.

To make matters even more complicated, it's a double-edged sword for a
writer.   Business loves to hate the Tort Law and tends to kill the
messenger.  If you, as the writer, are doing a proper job, you are the
messenger.

There are also very few places that teach you this stuff - even the
university tech writing courses overlook it.
If you muck around without knowing the standards and the law, you could get
yourself and your clients sued.

BTW, The Big B (big business) is currently throwing a lot of money at our
political types to try and weaken the Tort Law and relieve themselves of the
burden of liability (recalling those bloody toys that kill or maim kids is
such a blessed nuisance and just munches away at the bottom line).

In addition, any politicians who do not play ball will find themselves up
against some pretty big bucks intent on running them out on a rail. The
republicans in particular are fond

RE: Tech writing for web apps - style guides?

[Jack DeLand]

I've used the Windows User Experience Interaction Guidelines
http://msdn.microsoft.com/en-us/library/windows/desktop/aa511258.aspx. It is
mainly for design principles, but it includes rules for documenting
interface components. It's a downloadable PDF, and is almost 900 pages long.
(!)

 

Jack DeLand

 

734 972 3026 (cell)

www.adamcharlesconsulting.com http://www.adamcharlesconsulting.com/ 

www.linkedin/in/jackdeland

jack.deland (skype)

 

From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Amy Super
Sent: Friday, August 17, 2012 2:27 PM
To: framers@lists.frameusers.com
Subject: Tech writing for web apps - style guides?

 

Hi all, 

My company is working on web-based applications. In the past, we've used the
Microsoft Manual of Style for Technical Publications as our style guide for
installed apps, but I'm looking for a source that includes more web app
information. For example, what are the usage rules for screen, tab, page,
link, log in, sign in, etc.

 

Is there a style guide out there that anybody would recommend? 

 

Thanks!
Amy

 

 

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RE: Tech writing for web apps - style guides?

[Jack DeLand]

Oops, cancel that. You wanted web only. Sorry.

 

Jack DeLand

 

734 972 3026 (cell)

www.adamcharlesconsulting.com http://www.adamcharlesconsulting.com/ 

www.linkedin/in/jackdeland

jack.deland (skype)

 

From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jack DeLand
Sent: Thursday, August 23, 2012 10:11 AM
To: 'Amy Super'; framers@lists.frameusers.com
Subject: RE: Tech writing for web apps - style guides?

 

I've used the Windows User Experience Interaction Guidelines
http://msdn.microsoft.com/en-us/library/windows/desktop/aa511258.aspx. It is
mainly for design principles, but it includes rules for documenting
interface components. It's a downloadable PDF, and is almost 900 pages long.
(!)

 

Jack DeLand

 

734 972 3026 (cell)

www.adamcharlesconsulting.com http://www.adamcharlesconsulting.com/ 

www.linkedin/in/jackdeland

jack.deland (skype)

 

From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Amy Super
Sent: Friday, August 17, 2012 2:27 PM
To: framers@lists.frameusers.com
Subject: Tech writing for web apps - style guides?

 

Hi all, 

My company is working on web-based applications. In the past, we've used the
Microsoft Manual of Style for Technical Publications as our style guide for
installed apps, but I'm looking for a source that includes more web app
information. For example, what are the usage rules for screen, tab, page,
link, log in, sign in, etc.

 

Is there a style guide out there that anybody would recommend? 

 

Thanks!
Amy

 

 

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RE: why is FM's UI so weird and buggy?

[Jack DeLand]

I started using Frame at version 9.  I found the previous interface(s) to be
awkward, weird, and intimidating, as did some of my colleagues. I tried at
version 4 and put it away. I'm not delighted with everything about the pods
interface, and the bugs are definitely troubling, but it seems to me that
Adobe was trying to please (impress?) a new crop of users. It worked with
me. In general, I enjoy the flexibility of the new interface, and I can
always reset the workspace to my liking. It's a major improvement from my
point of view.

Just one person's opinion. C'est la vie.

Jack DeLand, CSM | 734 972 3026 (cell) | jack.deland (skype) |
www.linkedin.com/in/jackdeland

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RE: Do not use the Courier(r) font when Adobe Type Manager(r) is turned off

[Jack DeLand]

There's also Source Code Pro, available for free from SourceForge.  And it
is an open license, Adobe-created OTF. I'm just sayin'.
http://sourceforge.net/projects/sourcecodepro.adobe/?source=directory

 

Jack DeLand, CSM | 734 972 3026 (cell) | jack.deland (skype) |
www.linkedin.com/in/jackdeland

 

From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Syed Zaeem Hosain
(syed.hos...@aeris.net)
Sent: Wednesday, July 24, 2013 4:02 PM
To: Davis, David; framers@lists.frameusers.com
Subject: RE: Do not use the Courier(r) font when Adobe Type Manager(r) is
turned off

 

I don't have any difficulties using Courier in FrameMaker today. :)

 

However, some years ago, I switched to Consolas for fixed-width text in my
documents. It looks _much_ cleaner on sample code, in PDF files and on a
display screen, etc., than any of the Courier fonts available.

 

You might check to see if the company will allow it instead of Courier.

 

Z

 

From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Davis, David
Sent: Wednesday, July 24, 2013 7:21 AM
To: framers@lists.frameusers.com
Subject: Do not use the Courier(r) font when Adobe Type Manager(r) is
turned off

 

Hi folks. 
After not using Frame day-to-day for a few years, I've finally landed a
contract where they want me to use it.

So I am just finding out what's new in Frame 11 and reading through all the
docs.

 

Not wanting to bombard the list with minutiae, but there are some quite odd
things buried in the Frame help files that look like they've been there
since the 1990s - 

E.g. in Home / Using FrameMaker 11 / Templates and Page Layout / Formats 
Fonts I found this little oddball:

 

-  Do not use the CourierR font when Adobe Type ManagerR is turned off
or not installed. If you do use Courier without ATM, FrameMaker products do
not accurately display the Courier font.

 

Lol what on earth is that about? Adobe Type Manager hasn't been needed for
working with PostScript Type1 fonts since Windows 2000! 

David

 

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RE: problems creating pdf files from FM11

[Jack DeLand]

Interestingly, I had similar problems with FM 10 last night but not today. It 
is fully patched and running on Windows 7 Ultimate (also up to date), 3.2 GHz 
machine, 12 GB RAM, 1 terabyte of free space. I changed nothing, but got the 
message saying that an appropriate printer could not be found.  Today, it’s 
working, and all I did was to reboot.

 

Stumped in Ypsilanti. 

 

Jack DeLand, CSM | 734 972 3026 (cell) | jack.deland (skype) | 
www.linkedin.com/in/jackdeland

 

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Ken Poshedly
Sent: Wednesday, August 21, 2013 11:14 AM
To: framers@lists.frameusers.com
Subject: problems creating pdf files from FM11

 

The subject line says just what it is.

 

Background:

*   I'm on a Windows XP terminal with FM8 and Adobe Acrobat 9 Professional.
*   The other three writers are on Windows 7 terminals with FM11 and Adobe 
Acrobat 10 Professional.
*   We create pdf files by printing to the Adobe printer to get a ps 
(postscript) file, then running that through Distiller.

 

All worked OK through Wednesday, but not today (Thursday).

While I _can_ continue to successfully create pdf files as described, at least 
two of the other three guys can't.

 

What we've done:

*   Saved a sample file down to mif version 7 onto our network drive for me 
to open in FM8.
*   I open the sample file in FM8 but still can't create a ps file (always 
0 kb file size results) from that sample file.
*   This is true whether I try it straight from the mif file or save it as 
an FM8 file and then try it.

Nobody had consciously changed anything on their terminals over the course of 
Wednesday to cause this today.

 

And yes, I've made sure that the Rely on system fonts only checkbox is 
UNchecked when they and I try to create a ps file using the sample FM11 file.

 

My suggested fix is for the three to remain on Windows 7 but reinstall FM8 
since we here only output pdf files for hardcopy distribution anyway. That's a 
losing battle, however, even though it would increase our productivity 
immensely -- at least in the short term.

 

Help please.

 

-- Ken in Atlanta

 

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RE: Adobe PS driver vanished after Adobe failed Acrobat update

[Jack DeLand]

That's true. But it shouldn't have to be so.

Jack DeLand, CSM | 734 972 3026 (cell) | jack.deland (skype) |
www.linkedin.com/in/jackdeland

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Robert Lauriston
Sent: Monday, September 16, 2013 4:32 PM
To: Framer's List
Subject: Re: Adobe PS driver vanished after Adobe failed Acrobat update

The experts say it's a bad idea to have Acrobat Reader and Acrobat on the
same system.

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RE: acrobat and reader conflicts

[Jack DeLand]

Frankly, I don’t see how Adobe gets away with this. What would be the reaction 
if the Microsoft Word reader was incompatible with Word? Much bad karma, most 
likely.  Must be the Cool Factor…. which I enjoy.

 

Jack DeLand, CSM | 734 972 3026 (cell) | jack.deland (skype) | 
www.linkedin.com/in/jackdeland

 

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Craig Ede
Sent: Friday, October 04, 2013 10:55 AM
To: 'Stuart Rogers'; 'Framer's List'
Subject: acrobat and reader conflicts RE: TIME URGENT ... Missing Adobe PDF 
printer driver

 

Well, if Reader is so incompatible with Acrobat it would be a GREAT idea if 
Adobe's installation software for Reader checked for an installation of Acrobat 
before installing itself. (Duh!) -Hint to Adobe

 

That being said, except for this single problem I've had no other conflicts 
with Reader and Acrobat being installed together. But there really is no need 
for installing both of them. I thought I was installing only the browser 
plug-in when I updated via the Norton security suggestion.

 

Craig

 

From: Stuart Rogers [mailto:srog...@phoenix-geophysics.com] 
Sent: Friday, October 04, 2013 9:44 AM
To: Craig Ede
Cc: framers
Subject: Re: TIME URGENT ... Missing Adobe PDF printer driver

 

On 2013-Oct-02 11:58 AM, Craig Ede wrote:

Nonetheless, after a couple of days of attempting both FM and Acrobat updates 
with no change, changing the default application that opened the PDF is what 
finally resulting in getting a working PDF printer. It was a Acrobat update 
that finally did the trick, BTW, but since FM is linked to Distiller, it seems 
to me that should be part of its update function, but maybe not.

I'm just reporting what worked for me. Despite occasional problems like this 
I've never had to reinstall either application from scratch.

Another note: It was an update to Acrobat Reader 11 as a add-in to my browser 
through a security recommendation of my Norton security software that 
originally triggered the problem of losing the PDF printer.

Craig


As Dave Stamm pointed out, it is highly likely that your problem was caused by 
conflicts between multiple versions of Acrobat/Reader; and Dov Isaacs, Adobe's 
PDF guru, has warned against multiple installations countless times.

If you have Acrobat, do NOT install Reader!

http://helpx.adobe.com/acrobat/kb/problems-installing-removing-acrobat-reader.html
 --

Acrobat and Adobe Reader have numerous components that have similar 
functionality and can cause conflicts on a machine. The most prevalent among 
these conflicts involves the plug-ins for rendering PDF files in the browser, 
PDFMaker inside Office Applications, and the Adobe PDF printer.

Best regards,

-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325
 
http://www.phoenix-geophysics.com
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RE: Writing APi documents - best practice

[Jack DeLand]

Join the LinkedIn group API Documentation.

Jack DeLand, CSM | 734 972 3026 (cell) | jack.deland (skype) |
http://www.linkedin.com/in/jackdeland

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Saving out FM graphics

[Jack DeLand]

Happy new year, Framers -

 

I have inherited some files that use FrameMaker shapes created using the
Graphics toolbar in FM10. I have FM 11, latest patches, on Win 7. I need to
get these out of Frame and into a graphic format suitable for WebHelp.  What
is the best way to get these graphics saved out? 

 

Thanks as always.

 

Jack DeLand, CSM | 734 972 3026 (cell) | jack.deland (skype) |
http://www.linkedin.com/in/jackdeland
http://www.linkedin.com/in/jackdeland

 

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Re: extremely slow PNG loading

[Jack DeLand]

Irfanview is terrific for lots of graphic manipulations. It also has the worst 
Help file I have ever seen. I offered to do one for Irfan, but he refused. 

- Original Message -

From: Shmuel shmue...@gmail.com 
To: Tammy Van Boening tamm...@spectrumwritingllc.com, framers 
framers@lists.frameusers.com 
Sent: Monday, March 30, 2015 11:20:38 AM 
Subject: Re: extremely slow PNG loading 

You could convert all the graphic files in a few minutes with IrfanView ($12 
for commercial use). As far as reinserting the graphics, you could save the 
files as MIF and change the extension with a text editor. This should take 
another few minutes. Total time should be under an hour. 

I never tried this, so test it before you start changing everything. 

-- 
Shmuel Wolfson 
Technical Writer 
052-763-7133 

On 30-Mar-15 5:14 PM, Tammy Van Boening wrote: 





Hi Stuart, 



I have seen this behavior as well frequently with FM 10, all patched, Win 7-64 
bit. Everything is local and I have 500 GB hard drive, with approximately 250GB 
of that being free space. It's not reproducible from file to file and some 
files aren't affected at all. The one time that I have noticed the issue is 
right after a Windows update and/or an update to my McAfee virus protection 
software. And to top it off, initially, some files did not have the issue, and 
then boom, all of a sudden, they did and vise-versa. The files are 
graphic-laded such as yours and very large (500+ pages with 200+ images) and 
all the images are PNGs with up to a max of around 900 bytes. I don't have the 
option at this stage in the game to convert the files and reimport, so I am 
just stuck, but if anyone else can give insight into this, it would be 
sincerely appreciated. It's a real time-killer for me and FWIW, I did not have 
this issue with the exact same files in FM7 or FM8! 



TVB 





Tammy Van Boening 

Owner/Principal 

Spectrum Writing, LLC 

www.spectrumwritingllc.com 


TammyVB *AT* spectrumwritingllc *DOT* com 






From: framers-boun...@lists.frameusers.com [ 
mailto:framers-boun...@lists.frameusers.com ] On Behalf Of Stuart Rogers 
Sent: Thursday, March 26, 2015 5:05 PM 
To: ' framers@lists.frameusers.com ' 
Subject: extremely slow PNG loading 




Hi Framers, 

FM 10 (TCS 3.5), Win 7 64-bit, 16 GB RAM, i7 CPU 

I have a two-page file that imports by reference 24 different small PNG files, 
many of them repeated several times, for a total of 75 images. The PNG files 
are each about 900 bytes in size, all located in a subfolder of the folder 
containing the file. When I open this document, FM takes about 5 seconds to 
display each graphic (5-6 minutes to open the entire file). All files are on a 
local 180 GB SSD. 

I have converted all the PNG files to TIF and reimported into a copy of the 
file. The entire document opens in about 3 seconds. 

Has anyone else noticed this problem with PNG? That format has become my 
standard output for most purposes, but I'll have to change that if there isn't 
a fix in FM. 

Thanks, 


-- 
Stuart Rogers 
Technical Communicator 
Phoenix Geophysics Limited 
3781 Victoria Park Avenue, Unit 3 
Toronto, ON, Canada  M1W 3K5 
+1 (416) 491-7340 x 325 
http://www.phoenix-geophysics.com 


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"Anchoring" Callout Text to a Figure

[Jack DeLand]

David Spreadbury wrote:
> Not to beat this horse much further into the ground, but why would I place a 
> callout to an item in a graphic outside the frame containing the graphic?
>
>   
Well, in my case, this is an example of an FM noob expecting a behavior 
learned in other tools to work in FM.  If one can place objects on a 
virtual page through whatever means, why not be able to select them all 
and easily group them together?   It works in X, it works in Y, so ... 
why should I have to put things inside a certain dotted line to make it 
work? 

I really like FrameMaker, but there are many "intuitive" things that 
just aren't so to someone starting out.  That's why I read the Help, 
open some books, and ask people on this list. 

Thanks to all.

CleanImport Install Problem

[Jack DeLand]

I am trying out CleanImport from electropubs on two machines: home, Win 
XP Pro SP3, FM 8.0p277; work, Win XP Pro SP3, FM 8.0p277 and FM 
9.0p250.  All FM installations are "stock", i.e., no additional plug-ins 
or non-Adobe anything interacting.

It installs and runs on the work machine in both 8 and 9.  It is not 
recognized on the home machine, i.e., it apparently does not load when 
FM is started up - no menu appears. I am using the install path in 
Nigel's instructions in all cases.

Has anyone encountered a similar issue?  It obviously is 
machine-specific, but I'm not sure what to look at. Ideas?

-- 
Jack DeLand

Free online version of Read Me First! A Style Guide for theComputer Industry, Third Edition (3rd Edition)

[Jack DeLand]

http://books.google.com/books?id=TJSwqVS24CYC=frontcover=read+me+first=1#v=onepage==false

It says it's a "limited preview," but I was able to scroll all the way 
from the front to the back cover.

-- 
Jack DeLand

Changing Paper size in template

[Jack DeLand]

I have a very precise template spec in German for A4 and "amerikanisches 
Format" - their solution is to trim off a few centimeters on the bottom 
margin!

-- 
Jack DeLand :: member, information architecture institute :: 734.629.7890 :: 
www.jackdeland.com

Aligning Autonumbers

[Jack DeLand]

This one is a little odd. I'm trying to match a graphic artist's iodea 
of what our numbering should look like.  It goes in outline still from n 
to n.n to n.n.n, like
9
9.9
9.9.9
but he wants it to align on the right, not the left.  I can sort of 
kluge it with spaces in text, but not so in the TOC. I'm thinking a tab 
should be used, but where and how would it be inserted?
Thanks in advance.
FM 8 on Vista.

-- 
Jack DeLand :: member, information architecture institute :: 248.252.2200 :: 
www.jackdeland.com

Aligning Autonumbers

[Jack DeLand]

Thanks to all for your help.  I am translating the German specs from the 
graphic designer, and yes, he did come up with that TOC design by 
himself. 100 bucks says he never used FM. They are big on 
Interleaf/Quicksilver.

-- 
Jack DeLand :: member, information architecture institute :: 734.629.7890 :: 
www.jackdeland.com

Jumping to Figure Captions

[Jack DeLand]

I inherited about 1,000 figures.  Jumps are made from text to the figure 
cations, style "Caption."  Problem is, the captions are underneath the 
figures, most of which are large, and the window scrolls the caption to 
the top of the page, which of course means the figure is "lost."  I'm 
getting complaints from our testers.

Is there an automated way to fix this situation so that the figure will 
stay visible, i.e., not scroll up? I'm sure I could redo it with 
markers, but that's a great deal of work, as you might imagine.

p.s. This is the most informative list I've ever been on. Thanks and 
Happy New Year to all!

-- 
Jack DeLand :: member, information architecture institute :: 734.629.7890 :: 
www.jackdeland.com

Jumping to Figure Captions

[Jack DeLand]

Yes, it is Unstructured. I will be getting into Structure soon, though.  
I will give this a shot. Thanks much to you and all who responded.

Jack

David Spreadbury wrote:
> Jack,
> You don't say whether you are using Structured or Unstructured.
>  
> If using Structured, try changing your cross-reference format to point 
> to the Figure and not the Caption. This will cause the jump to stop at 
> the anchored frame which is immediately above the figure.
>  
> If using Unstructured, create a Paragraph Format for your anchored 
> frames, i.e., Figure.
>
> --- On *Thu, 1/1/09, Jack DeLand //* wrote:
>
> From: Jack DeLand 
> Subject: Jumping to Figure Captions
> To: framers at lists.frameusers.com
> Date: Thursday, January 1, 2009, 12:31 PM
>
> I inherited about 1,000 figures.  Jumps are made from text to the figure 
> cations, style "Caption."  Problem is, the captions are underneath
> the 
> figures, most of which are large, and the window scrolls the caption to 
> the top of the page, which of course means the figure is "lost." 
> I'm 
> getting complaints from our testers.
>
> Is there an automated way to fix this situation so that the figure will 
> stay visible, i.e., not scroll up? I'm sure I could redo it with 
> markers, but that's a great deal of work, as you might imagine.
>
> p.s. This is the most informative list I've ever been on. Thanks and 
> Happy New Year to all!
>
> -- 
> Jack DeLand :: member, information architecture institute :: 734.629.7890 
> ::
> www.jackdeland.com
>
> ___
>
>
> You are currently subscribed to Framers as dspreadb at yahoo.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to 
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>
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> http://www.frameusers.com/ for more resources and info.
>   
>
>

-- 
Jack DeLand :: member, information architecture institute :: 734.629.7890 :: 
www.jackdeland.com

Reduce Number of Color Definitions?

[Jack DeLand]

I have inherited some docs that have a huge number (dozens) of color 
definitions, all in RGB values.  I want to edit these down to about 10 
entries that I actually need.  Is there a fast and easy way to do this?
TIA

-- 
Jack DeLand :: member, information architecture institute :: 734.629.7890 :: 
www.jackdeland.com

Reduce Number of Color Definitions?

[Jack DeLand]

Thanks very much, Fred.  I had no clue as to where all these things had 
come from.

Fred Ridder wrote:
> use the MIF filters to "wash" the document. Use Save As
-- 
Jack DeLand :: member, information architecture institute :: 734.629.7890 :: 
www.jackdeland.com

Push or Click???

[Jack DeLand]

I believe Microsoft Style Guide says "click."  I do have some European 
writers who use the term "push" consistently.

HTH

[OT] checking links within a chm file

[Jack DeLand]

FAR is an excellent tool that I have used for years.  Chief developer 
Rob Chandler is a Microsoft MVP, and I am sure it will support the new 
Help 3 format as well as CHM and Help 2 when it becomes public.

Lynn Durell wrote:
> Hi,
>
> Thanks Kathy, this works a treat! Exactly what I was after.
>
> Thanks to everyone for all their help on this. This list is 
> soo useful. :)
>
> Kind Regards,
> Lynn
>
>
>
>
> "Kathy Moore"  
> 03/05/2009 07:29
>
> To
> 
> cc
>
> Subject
> Re: [OT] checking links within a chm file
>
>
>
>
>
>
> Hi, Lynn,
>  
> I worked with .chm in my last job, and used FAR as a valuable tool for 
> what sounds like your kind of challenge. You can see it for yourself and 
> download a trial from Helpware at http://www.helpware.net/FAR/
>  
> HTH--
>
> Kathleen Moore
> Reaction Design
>
>
> 
>
> Message: 1
> Hi Framers,
>
> I've created a chm file using MS HTMLHelp and I want to check that the 
> internal hyperlinks within it are correct. For example, I've added a "See 
> also" section at the bottom of a page to link to another page within the 
> same chm file. I've had to rename a number of the html files so I want to 
> double-check I haven't missed any renames or have any typos.
>
> My links I want to check look like this:
>
>   Parameters (form)
>
> I've found something called CHMCheck, but this checks the external links 
> to other referenced chm files only, not internal links.
>
> Can anyone point me to a free tool that can do this?
>
> Thanks very much in advance.
> Lynn
>
>
> ___
>
>
> You are currently subscribed to Framers as jdeland1 at comcast.net.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to 
> framers-unsubscribe at lists.frameusers.com
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> http://www.frameusers.com/ for more resources and info.
>
>   

-- 
Jack DeLand :: member, information architecture institute :: 734.629.7890 :: 
www.jackdeland.com

can a chapter in a book be set to conditional?

[Jack DeLand]

I don't really have "objections" to building multiple books, myself, but 
I wish that I could control page numbering for "subordinate" or included 
books from the top-level book.  Then again, I need to remember to do 
separate updates for all books before generating.  It would be nice to 
be able to control this from the top-level book as well.

Jack DeLand

Fred Ridder wrote:
> What is your objection to building two books? That's the way FrameMaker is 
> designed to work. If it weren't for the ability to build different books from 
> differing collections of chapters is the primary reason for the extra 
> comlication of the chapter/book paradigm.
>
> -Fred Ridder

can a chapter in a book be set to conditional?

[Jack DeLand]

Fred,

I have a similar but not identical situation. (FM 9)  I have two 
versions of the same product; one is cut down from the other.  There are 
roughly 100 components to the large manual I inherited, which is a 
reference guide. These are currently grouped into 7 sections.  The 
smaller version of the document will use components from different 
sections mixed together. All 100 pieces undergo revision about every 4 
months.

What I'm thinking is that I should break out each component from its 
section, and have 100 pieces that I can mix and match as needed.  About 
90 pieces will be in the same position within both manuals, and in fact 
the sections that contain these would remain unchanged.  My idea is to 
include a nested book as an alternate section for my combined pieces 
destined for the small guide, and exclude it when generating the large 
manual.  I would have another book for the parallel section of the large 
guide, and exclude it when generating the small manual.

Does this make sense?  I do have the separate versions of front matter 
as you and Richard suggest.  I would appreciate any input.  I am still 
in the planning stage.

Jack D


Fred Ridder wrote:
> The question I answered did not deal with multi-level (nested?) books. 
> It was a simple question about building two different deliverables 
> from a mostly shared set of component files. The answer to that 
> question is that the method for excluding one chapter from one 
> deliverable while including in the other deliverable is to construct 
> two different book files from the same set of chapters (except the one 
> to be excluded, of course).
> Richard Combs recommended using separate cover pages that contain the 
> version-specific values of user variables (e.g. document ID and book 
> title for headers/footers), which is also my practice. I also use the 
> cover page to contain the version-specific conditional text settings 
> which I import along with the variables into the chapters when I'm 
> preparing to publish the individual versions. I also keep separate 
> sets of book-specific generated files (TOC, LOF, LOT, Index) for each 
> variant just to make the publishing process more foolproof.
>
> -Fred Ridder

Change reference page graphic line across files?

[Jack DeLand]

Thanks to you all for your help.  I think I've got it now.
p.s. Really love FAR.

Jack DeLand :: information design & implementation

On 7/27/2010 5:33 PM, Jeremy H. Griffith wrote:
> On Tue, 27 Jul 2010 19:34:14 + (UTC), jdeland1 at comcast.net
> wrote:
>
>
>> I was wondering if there is an easy way to change the line
>> that you get with the standard "Single Line" on reference
>> pages. I want to update about 300 files with a new line
>> thickness for my Frame Above paragraph tag. I am not able
>> to just import reference pages, otherwise I would do just
>> that. I looked in a mif file, but couldn't find a setting.
>> Any ideas?
>>  
> In the reference page MIF you'll see something like this:
>
>
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
>>  # end of PolyLine
>
> Look for yours in a file that is as you want it, and also
> in one that is not.  Compare and see what is different;
> that's what you need to replace.  The length, for example,
> is determined by the last two Point settings, each the
> x,y co-ords of the line endpoints.  Thickness is PenWidth.
>
> You can do the mass replace in the MIF with many tools;
> we'd use FAR<http://helpware.net/FAR/>.  You can save all
> files in books as MIF with one command using the free demo
> version of Mif2Go.  If you name the MIF files with an .fm
> extension, you don't have to bother saving them back; Frame
> will do that automatically whenever you use one.
>
> HTH!
>
> -- Jeremy H. Griffith, at Omni Systems Inc.
>   http://www.omsys.com/
>
>

Garbage characters in FM9

[Jack DeLand]

I got the same sort of effect at one point with the same setup as 
Alison's.  In my case, it seemed to be a low memory problem, and it has 
not recurred.  FWIW, YMMV

Jack DeLand :: information design & implementation

On 3/29/2010 5:44 PM, Alison Craig wrote:
> I hope I haven't got garbage in places that I've never noticed.
>

Are you creating PDFs for Linux?

[Jack DeLand]

I would appreciate hearing from anyone who's successful in creating PDFs for 
Linux.  We have a sporadic failure of jumps between PDFs. Any help appreciated 
- deadline looming.
Thanks
-- 
Jack DeLand :: Member, Information Architecture Institute :: Michigan :: +1 248 
252 2200 :: GMT -5

Graphics Fundamentals

[Jack DeLand]

I inherited some old files, and the graphics look awful - squished and 
squiggly - except when I print to a printer, or generate a PDF. Then 
they look fine, nice and crisp, even if (intentionally) shrunken.  The 
writer who did this is long gone, and of course the process was never 
documented, so I don't know how he did it. 

I have tried "shrinking" in Snag-It, and reducing the percent of size on 
import. Both options yield a "fuzzy" look that I'm getting complaints 
about.  Is there some sort of FM option or technique that I can use to 
get the same results as he did?

-- 
Jack DeLand :: Member, Information Architecture Institute :: Michigan :: +1 248 
252 2200 :: GMT -5

Graphics Fundamentals

[Jack DeLand]

Hello, Sean -
They may be .eps, but they are copied and pasted into the files, not 
linked, so I can't open them, or at least don't know how to. There is no 
graphics subdirectory or other file location. Ideas?
Jack
Sean Pollock wrote:
> I'm guessing they are .eps graphics,  
> <http://clk.atdmt.com/MRT/go/127032870/direct/01/>

-- 
Jack DeLand :: Member, Information Architecture Institute :: Michigan :: +1 248 
252 2200 :: GMT -5

List of graphics files

[Jack DeLand]

I have inherited a few hundred graphics files.  Less than 25% of these 
are actually needed in my FM files; the rest are junk that can be 
archived and pretty much forgotten.  I know how to get a LOF, and I know 
how to see the properties for each file reference.  But what I want to 
do is get a list of graphics files on disk, so that I can separate the 
wheat from the chaff, so to speak.  Is there a FM function, a utility, 
or a script I could use to do this?  Am I missing something obvious?

Thanks!

-- 
Jack DeLand :: Member, Information Architecture Institute :: 734.629.7890 :: 
www.jackdeland.com

Are you creating PDFs for Linux?

[Jack DeLand]

Thank you, Bodvar.  Could you post an example of syntax that you know 
works under Linux?
Best,
Jack

Bodvar Bjorgvinsson wrote:
> Does not this depend very much on what you want to include in the
> PDFs? Regular PDFs are no pain. I regularly pdf from various apps in
> Linux, but nothing really fancy, as I have not seen the need there
> yet. Most "foreign" PDFs have been no problem for me. Only a few times
> I have had problems with opening pdf pages directly from websites, but
> then I have had such problems on the Windoze too. In both situations
> it has often to do with unstability of the "Temporary Internet
> Folder(s)" or the browsers use of them.
>
> Regards,
>
> Bodvar
>
> 2008/12/20 Jack DeLand :
>   
>> I would appreciate hearing from anyone who's successful in creating PDFs for 
>> Linux.  We have a sporadic failure of jumps between PDFs. Any help 
>> appreciated - deadline looming.
>> Thanks
>> --
>> Jack DeLand :: Member, Information Architecture Institute :: Michigan :: +1 
>> 248 252 2200 :: GMT -5
>>
>> ___
>>
>>
>> You are currently subscribed to Framers as bodvar at gmail.com.
>>
>> Send list messages to framers at lists.frameusers.com.
>>
>> To unsubscribe send a blank email to
>> framers-unsubscribe at lists.frameusers.com
>> or visit 
>> http://lists.frameusers.com/mailman/options/framers/bodvar%40gmail.com
>>
>> Send administrative questions to listadmin at frameusers.com. Visit
>> http://www.frameusers.com/ for more resources and info.
>>
>> 
>
>
>
>   

-- 
Jack DeLand :: Member, Information Architecture Institute :: 734.629.7890 :: 
www.jackdeland.com

List of graphics files

[Jack DeLand]

Thanks, Shlomo - sounds good. And thanks to the others who replied 
offlist. It seems quite popular.

Jack


-- 
Jack DeLand :: member, information architecture institute :: 734.629.7890 :: 
www.jackdeland.com

Minion Pro Italic

[Jack DeLand]

Thanks, Dov.



To be utterly clear: choosing Minion Pro in the Family dropdown and
selecting Italic from the Angle dropdown in creating a Character or
Paragraph style will result in the Minion Pro Italic font being used when
output through an Oce' VarioPrint 6160 digital printer?  My concern was that
it might drop the italic and substitute the regular font.



Jack DeLand



From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Dov Isaacs
Sent: Sunday, November 13, 2011 2:05 PM
To: framers at lists.frameusers.com
Subject: RE: Minion Pro Italic
Importance: High



Choosing the italic style of Minion Pro Regular should yield the true italic
when displaying, printing, and/or creating PDF.



You can verify this by testing with some text using lower case 'a' and
similar characters which are very different in real italic than in
synthesized (i.e. obliqued) italic.



- Dov



From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Jack DeLand
Sent: Saturday, November 12, 2011 8:01 AM
To: framers at lists.frameusers.com
Subject: Minion Pro Italic



Hello Framers,



FM 10.0.1.408 as part of TCS3, Win 7, 12 GB RAM



I purchased 3 fonts from Linotype: Minion Pro (Regular), Minion Pro
SemiBold, and Minion Pro Italic.  In Paragraph Designer's Family box I can
see entries for "Minion Pro" and "Minion SmBd".  I don't see a separate
Italic version there. I can get an italic look by choosing Minion Pro and
selecting "Italic" in the Angle dropdown.  But is this actually using the
Minion Pro Italic font, or is it an effect on the Regular font?  I am
setting a book up for pre-press.



TIA,



Jack DeLand

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Tech writing for web apps - style guides?

[Jack DeLand]

I've used the "Windows User Experience Interaction Guidelines"
http://msdn.microsoft.com/en-us/library/windows/desktop/aa511258.aspx. It is
mainly for design principles, but it includes rules for documenting
interface components. It's a downloadable PDF, and is almost 900 pages long.
(!)



Jack DeLand



734 972 3026 (cell)

www.adamcharlesconsulting.com <http://www.adamcharlesconsulting.com/> 

www.linkedin/in/jackdeland

jack.deland (skype)



From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Amy Super
Sent: Friday, August 17, 2012 2:27 PM
To: framers at lists.frameusers.com
Subject: Tech writing for web apps - style guides?



Hi all, 

My company is working on web-based applications. In the past, we've used the
Microsoft Manual of Style for Technical Publications as our style guide for
installed apps, but I'm looking for a source that includes more web app
information. For example, what are the usage rules for screen, tab, page,
link, log in, sign in, etc.



Is there a style guide out there that anybody would recommend? 



Thanks!
Amy





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Tech writing for web apps - style guides?

[Jack DeLand]

Oops, cancel that. You wanted web only. Sorry.



Jack DeLand



734 972 3026 (cell)

www.adamcharlesconsulting.com <http://www.adamcharlesconsulting.com/> 

www.linkedin/in/jackdeland

jack.deland (skype)



From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Jack DeLand
Sent: Thursday, August 23, 2012 10:11 AM
To: 'Amy Super'; framers at lists.frameusers.com
Subject: RE: Tech writing for web apps - style guides?



I've used the "Windows User Experience Interaction Guidelines"
http://msdn.microsoft.com/en-us/library/windows/desktop/aa511258.aspx. It is
mainly for design principles, but it includes rules for documenting
interface components. It's a downloadable PDF, and is almost 900 pages long.
(!)



Jack DeLand



734 972 3026 (cell)

www.adamcharlesconsulting.com <http://www.adamcharlesconsulting.com/> 

www.linkedin/in/jackdeland

jack.deland (skype)



From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Amy Super
Sent: Friday, August 17, 2012 2:27 PM
To: framers at lists.frameusers.com
Subject: Tech writing for web apps - style guides?



Hi all, 

My company is working on web-based applications. In the past, we've used the
Microsoft Manual of Style for Technical Publications as our style guide for
installed apps, but I'm looking for a source that includes more web app
information. For example, what are the usage rules for screen, tab, page,
link, log in, sign in, etc.



Is there a style guide out there that anybody would recommend? 



Thanks!
Amy





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FM + CMS + SMEs w/o $$$?

[Jack DeLand]

John,



Thank you very much for your detailed reply and kind offer.  To answer your 
question, the SMEs would not be able to publish to user docs; I am the sole 
owner. We (developers and I) do all have access to XML editors, and this may be 
the push I need to finally ?go structured?.  



We do a lot of work with Federal clients and others who for reasons of security 
do not have access to the Net, and for that reason, web-based solutions such as 
wikis would not reach about 20-22% of our user base.  Internal documentation is 
another circumstance and one that I can?t go into.



I?ll do some cogitating about the structured route.  It makes a lot of sense, 
and now would be a perfect time to do it.  



Regards,

Jack DeLand



From: John Sgammato [mailto:jsgamm...@imprivata.com] 
Sent: Friday, January 27, 2012 9:08 AM
To: 'jackdeland at comcast.net'; framers at lists.frameusers.com
Subject: RE: FM + CMS + SMEs w/o $$$?



If you go to structured FM, then the SMEs can write topics in their favorite 
XML/text editor. 

But getting structured is a major change that your organization might not be 
ready for. 



I would ask the boss to refine the task. Is it for SMEs to publish to users 
without your attention? That?s tricky. But if you have to edit it to company 
standards and do any wordsmithing at all, then they may as well just send you 
content in Word or in an email. In my experience, the reformatting part of it 
is quick compared to making sure the content is complete and accurate for the 
reader.



We are setting off into a project that will include your goal: Our Support crew 
needed a new knowledgebase that includes their Solutions and my product 
documentation. I got involved and suggested MindTouch (which was recommended to 
me by Scott Abel and which you can see in action at the AutoDesk/AutoCad 
knowledgebase).  

What we get: All my legacy content becomes nodes in the knowledgebase ? each 
procedure, every Heading 1 and Heading 2, becomes a tagged article in the KB. 
All the content is searchable by keyword and by product version. 

All new content can be published from FM. The published content is HTML with a 
familiar sort of interface, so Support can continue entering their own 
Solutions, but now they can reference all the product documentation as well. 
Access is role-based, so Services can add their own articles, and make them 
readable internal-only. Articles are commentable, so a user (or a support or 
Services guy) can add comments to clarify or support a procedure, and I can get 
an automatic email notification so I can update the article as needed. 

So SMEs can publish content directly, or they can submit it to me, and we get 
hugely-improved functionality as well. 

I?ll be happy to answer any questions about my experience as we go through it; 
feel free to contact me directly.



John Sgammato 

Principal Technical Writer

Imprivata, Inc





From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at 
lists.frameusers.com] On Behalf Of jackdel...@comcast.net
Sent: Thursday, January 26, 2012 1:58 PM
To: framers at lists.frameusers.com
Subject: FM + CMS + SMEs w/o $$$?



All,

I have been tasked with finding a way to allow SME input directly into our 
publishing workflow. That is, the developers and managers would be able to edit 
text and add graphics to our source files. I want to keep FrameMaker as the 
publishing engine.  I'm thinking a CMS would be in order, but the company is 
aghast at the thought of spending more than 10K a year on "word processing".  I 
basically need functionality something like Author-it that ties into Frame.  I 
could do single-sourcing with RH (we have TCS3.5).  I'm thinking we would have 
3 developers at a time who might be using the system, plus me.  That's a budget 
of $2500 or less per year per user.

Can anyone point me toward some current resources here?  

Thanks,

Jack DeLand

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FM + CMS + SMEs w/o $$$?

[Jack DeLand]

Richard,



Thanks very much for your detailed input.  I am the sole writer for our
outfit, with 15 developers in the UK and some management types in the UK and
Michigan.  I think moving to structured FM may be the better method for us
for a variety of reasons, but I will look into the feasibility of having
SMEs do edits in FM.  Definitely food for thought.



Regards,

Jack



From: rinch at Inficon.com [mailto:ri...@inficon.com] 
Sent: Friday, January 27, 2012 8:36 AM
To: jackdeland at comcast.net
Cc: framers at lists.frameusers.com
Subject: Re: FM + CMS + SMEs w/o $$$?



Jack, 

My SME's work directly in unstructured FrameMaker 9. We all work on the same
set of files in a shared directory on our corporate internet. I have a
well-defined set of templates, along with a well-defined set of Corporate
Branding Standards and Grammar Standards. I work closely with the SMEs. I
help the SMEs set up the project, train the SMEs in how to use the
FrameMaker templates, edit their work to standards, and guide the process
from start through final approvals to publishing. My deliverable is always
PDF ready to print on standard 8 1/2 x 11 paper. The PDF is posted on our
internet page and/or shipped with product on a Manuals CD.  INFICON is
ISO9001:2008 Registered. I am audited regularly. 

There are 250 people at my location. We have 15 copies of FrameMaker that
rotate through many different SMEs, depending on project activity. My
Information Systems (IS) department manages the FrameMaker licenses and
installations, IS set up the shared directory, and IS backs up the shared
directory nightly. We've been doing this for many years. Regular SMEs have
become very proficient with FrameMaker. New SMEs adapt to FrameMaker very
quickly. We all have Win7 MSOffice Professional. The SMEs use MSWord for
many of their project documentation activities. However, they prefer using
FM for manuals and other customer-facing documents. 

I don't use a CMS. All project related files are kept in a shared directory.
I use Bruce Foster's Archive plugin to keep everything neat and tidy (and to
archive the files to a secure directory when the project is published.) In
the past couple of years I have looked closely at structured authoring, XML,
DITA with a CMS. To me, this approach is expensive while providing little
added value and is therefore difficult to justify. I agree that just a CMS
may be helpful. But, even just a decent CMS alone is hard to justify given
its cost. Our current methodology works so well for us that I need to see
real value-added improvement to justify the cost of changing. I've not seen
them, yet. 

My SMEs use FrameMaker 9, a digital camera (to JPG), and a screen capture
program (FullShot or Snagit to PNG). It used to be that I was the only one
to have Photoshop and Illustrator to edit the JPG and PNG files. But, many
of the SMEs have obtained these programs because they watched what I could
do with them, and they want to use them for their other projects as well
(e.g., Engineering Proposals). 

Don't be afraid of having your SMEs use FrameMaker for authoring. As long as
you have well-defined templates backed up by corporate standards, you'll
find that your SMEs will not have any issues with working in FrameMaker. 

Thanks!
Richard

__

Richard Inch
Technical Documentation Manager
Intelligent Sensor Solutions
INFICON
Two Technology Place
East Syracuse, NY 13057-9714
phone: +315.434.2507
fax: +315.437.3803
e-mail: richard.inch at inficon.com
  http://www.inficon.com
___

NOTICE: - This message including any attachments is intended only for the
use of the designated recipient(s) named above and may contain confidential
information protected by law. If you are not the intended recipient, you are
hereby notified that any disclosure, copying, distribution, or the taking of
any action in reliance on the contents of this information is strictly
prohibited. If you have received this transmission in error, please notify
the sender immediately by e-mail and delete the original message including
any attachments. 



From:jackdel...@comcast.net 
To:framers at lists.frameusers.com 
Date:01/26/2012 03:56 PM 
Subject:FM + CMS + SMEs w/o $$$? 
Sent by:framers-bounces at lists.frameusers.com 

  _  




All,

I have been tasked with finding a way to allow SME input directly into our
publishing workflow. That is, the developers and managers would be able to
edit text and add graphics to our source files. I want to keep FrameMaker as
the publishing engine.  I'm thinking a CMS would be in order, but the
company is aghast at the thought of spending more than 10K a year on "word
processing".  I basically need functionality something like Author-it that
ties into Frame.  I could do single-sourcing with RH (we have TCS3.5).  I'm
thinking we would have 3 developers at a time who might be using the system,
plus me.  

A fresh perspective from a "newbie"

[Jack DeLand]

As another FM newbie, I have to agree, and am saddened that this list should
need monitoring.  

Respectfully (your Liberal friend),
Jack DeLand

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Robert M Graw
Sent: Thursday, March 22, 2012 4:22 PM
To: framers at lists.frameusers.com; framers-bounces at lists.frameusers.com
Subject: A fresh perspective from a "newbie"

All,
I'm new to the Frame Users group (less than two weeks) and I appreciate most
of the postings for their value and insight. My company is upgrading from
FM8 to FM10 so any comments and suggestions about FM10 (tips, tricks,
warnings, etc.) are welcomed.
It might not seem like my place as a "newbie" but Keith's extreme comments
have served as a valuable reminder---aren't postings meant to be about FM?
Business laws, Big B, or political affiliations have little bearing on how
FM does or doesn't work. I think there have been enough replies to Keith of
that fact already.
My best recommendation for Ken in Atlanta is to find new employment IF that
is a possibility because you're using FM in ways that most companies
wouldn't, at least not companies who understand the value of safety and
industry reputation. However, what people have suggested in the interim is
very sound advice.
To all, thanks for the postings and great reading material---keep it up!

(Embedded image moved to file: pic27967.jpg)



From:   "Rick Quatro" 
To: 
Date:   03/22/2012 02:24 PM
Subject:RE: best use of graphics in FM (was: framers Digest, Vol 77,
Issue 17)
Sent by:framers-bounces at lists.frameusers.com



Keith,

Your signature contains a definition of a racist. I wonder what you call
someone who makes blanket statements about unions, "big business", and
"republicans". I will be kind and call it stereotyping. It takes some effort
and intelligence to research issues and discuss them on their merits instead
of categorizing things according to labels, political talking points, and
sound bites. But of course, this requires that we think, which is more work
than many people are willing to do.

Respectfully (your Republican friend),
Rick

Rick Quatro
Carmen Publishing Inc.
*** 585-283-5045 *** NEW NUMBER
rick at frameexpert.com
http://www.frameexpert.com


Date: Wed, 21 Mar 2012 15:21:53 -0700
From: keith.sm...@att.net
Subject: Re: framers Digest, Vol 77, Issue 17
To: framers at lists.frameusers.com
Ken, it might be a good idea to inform you MANAGER of the Third Tort Law.

You need to protect yourself by getting written instructions on what to
include, and not include in the document. I saw this happen to an individual
I was working with. Fortunately, he had signed instructions from the Product
Manager to not include some safety instructions, as it would "upset the
customer". So when a customer got burned badly, the customer went after the
company, the company went after the writer, and the writer offered up the
program manager, who got fired, and sued. Yeah, CYA.

Tort's Third Law
It is a good idea to be versed in Tort Law, specifically Tort's Third Law.
The emphasis of the Tort Law is consumer protection.  Tort Law did for the
consumer what the unions did for the worker.  According to the Third Law, "A
product is defective when, at the time of sale or distribution, it contains
a manufacturing defect, is defective in design or is defective because of
INADEQUATE INSTRUCTIONS OR WARNINGS."

This is important to any of us in the technical writing domain, as it puts
the onus on us to provide adequate (and standard) instructions, which
includes warnings in the instructions (and on labels if that is a part of
our job). Most writers are completely oblivious to their responsibility
under the Tort Law and many companies are equally oblivious (or choose to
ignore).
As such, they are also ignorant to the fact that they can be sued in a
liability action, as a company and as individuals, for their failure to
provide adequate instructions and warnings.

To make matters even more complicated, it's a double-edged sword for a
writer.   Business loves to hate the Tort Law and tends to kill the
messenger.  If you, as the writer, are doing a proper job, you are the
messenger.

There are also very few places that teach you this stuff - even the
university tech writing courses overlook it.
If you muck around without knowing the standards and the law, you could get
yourself and your clients sued.

BTW, The Big B (big business) is currently throwing a lot of money at our
political types to try and weaken the Tort Law and relieve themselves of the
burden of liability (recalling those bloody toys that kill or maim kids is
such a blessed nuisance and just munches away at the bottom line).

In addition, any politicians who do not play ball will find themselves up
against some pretty big bucks intent on running them out 

problems creating pdf files from FM11

[Jack DeLand]

Interestingly, I had similar problems with FM 10 last night but not today. It 
is fully patched and running on Windows 7 Ultimate (also up to date), 3.2 GHz 
machine, 12 GB RAM, 1 terabyte of free space. I changed nothing, but got the 
message saying that an appropriate printer could not be found.  Today, it?s 
working, and all I did was to reboot.



Stumped in Ypsilanti. 



Jack DeLand, CSM | 734 972 3026 (cell) | jack.deland (skype) | 
www.linkedin.com/in/jackdeland



From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Ken Poshedly
Sent: Wednesday, August 21, 2013 11:14 AM
To: framers at lists.frameusers.com
Subject: problems creating pdf files from FM11



The subject line says just what it is.



Background:

*   I'm on a Windows XP terminal with FM8 and Adobe Acrobat 9 Professional.
*   The other three writers are on Windows 7 terminals with FM11 and Adobe 
Acrobat 10 Professional.
*   We create pdf files by printing to the Adobe "printer" to get a ps 
(postscript) file, then running that through Distiller.



All worked OK through Wednesday, but not today (Thursday).

While I _can_ continue to successfully create pdf files as described, at least 
two of the other three guys can't.



What we've done:

*   Saved a sample file down to mif version 7 onto our network drive for me 
to open in FM8.
*   I open the sample file in FM8 but still can't create a ps file (always 
"0 kb" file size results) from that sample file.
*   This is true whether I try it straight from the mif file or save it as 
an FM8 file and then try it.

Nobody had consciously changed anything on their terminals over the course of 
Wednesday to cause this today.



And yes, I've made sure that the "Rely on system fonts only" checkbox is 
UNchecked when they and I try to create a ps file using the sample FM11 file.



My suggested fix is for the three to remain on Windows 7 but reinstall FM8 
since we here only output pdf files for hardcopy distribution anyway. That's a 
losing battle, however, even though it would increase our productivity 
immensely -- at least in the short term.



Help please.



-- Ken in Atlanta



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Saving out FM graphics

[Jack DeLand]

Happy new year, Framers -



I have inherited some files that use FrameMaker shapes created using the
Graphics toolbar in FM10. I have FM 11, latest patches, on Win 7. I need to
get these out of Frame and into a graphic format suitable for WebHelp.  What
is the best way to get these graphics saved out? 



Thanks as always.



Jack DeLand, CSM | 734 972 3026 (cell) | jack.deland (skype) |
<http://www.linkedin.com/in/jackdeland>
http://www.linkedin.com/in/jackdeland



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why is FM's UI so weird and buggy?

[Jack DeLand]

I started using Frame at version 9.  I found the previous interface(s) to be
awkward, weird, and intimidating, as did some of my colleagues. I tried at
version 4 and put it away. I'm not delighted with everything about the pods
interface, and the bugs are definitely "troubling", but it seems to me that
Adobe was trying to please (impress?) a new crop of users. It worked with
me. In general, I enjoy the flexibility of the new interface, and I can
always reset the workspace to my liking. It's a major improvement from my
point of view.

Just one person's opinion. C'est la vie.

Jack DeLand, CSM | 734 972 3026 (cell) | jack.deland (skype) |
www.linkedin.com/in/jackdeland

"Do not use the Courier(r) font when Adobe Type Manager(r) is turned off"

[Jack DeLand]

There's also Source Code Pro, available for free from SourceForge.  And it
is an open license, Adobe-created OTF. I'm just sayin'.
http://sourceforge.net/projects/sourcecodepro.adobe/?source=directory



Jack DeLand, CSM | 734 972 3026 (cell) | jack.deland (skype) |
www.linkedin.com/in/jackdeland



From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Syed Zaeem Hosain
(Syed.Hosain at aeris.net)
Sent: Wednesday, July 24, 2013 4:02 PM
To: Davis, David; framers at lists.frameusers.com
Subject: RE: "Do not use the Courier(r) font when Adobe Type Manager(r) is
turned off"



I don't have any difficulties using Courier in FrameMaker today. :)



However, some years ago, I switched to Consolas for fixed-width text in my
documents. It looks _much_ cleaner on sample code, in PDF files and on a
display screen, etc., than any of the Courier fonts available.



You might check to see if the company will allow it instead of Courier.



Z



From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Davis, David
Sent: Wednesday, July 24, 2013 7:21 AM
To: framers at lists.frameusers.com
Subject: "Do not use the Courier(r) font when Adobe Type Manager(r) is
turned off"



Hi folks. 
After not using Frame day-to-day for a few years, I've finally landed a
contract where they want me to use it.

So I am just finding out what's new in Frame 11 and reading through all the
docs.



Not wanting to bombard the list with minutiae, but there are some quite odd
things buried in the Frame help files that look like they've been there
since the 1990s - 

E.g. in "Home / Using FrameMaker 11 / Templates and Page Layout / Formats >
Fonts" I found this little oddball:



-  "Do not use the CourierR font when Adobe Type ManagerR is turned off
or not installed. If you do use Courier without ATM, FrameMaker products do
not accurately display the Courier font."



Lol what on earth is that about? Adobe Type Manager hasn't been needed for
working with PostScript Type1 fonts since Windows 2000! 

David



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Writing APi documents - best practice

[Jack DeLand]

Join the LinkedIn group "API Documentation".

Jack DeLand, CSM | 734 972 3026 (cell) | jack.deland (skype) |
http://www.linkedin.com/in/jackdeland

Choosing a Help Format

[Jack DeLand]

I haven?t kept up with this thread; has anyone mentioned Flare Help Viewer?  It 
is much more modern than CHM, and runs in .Net 4.0 (required).  Worth a trial.



Jack DeLand, CSM | 734 972 3026 (cell) | jack.deland (skype) | 
http://www.linkedin.com/in/jackdeland



From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Fei Min Lorente
Sent: Thursday, November 28, 2013 9:23 AM
To: grant at hedgewizard.net; Robert Lauriston
Cc: framers at lists.frameusers.com
Subject: RE: Choosing a Help Format



Thanks for the suggestion, Grant, but I?m not clear on whether it supports 
Windows 7. We?ll look into it.



Yup, Rob confirmed that MS Help Viewer only works with Visual Studio. So it 
looks like we?re stuck with MS HTML Help (.chm), which is a bit more modern 
than WinHelp. Eclipse Help and OmniHelp are also still in the running. We found 
that we can do a rudimentary context-sensitive help with any of them if we link 
to a URL and don?t try to link to a mid-page anchor.



Thanks to everyone who responded. With your help, we are very close to making a 
decision.



Fei Min

From: grant at hedgewizard.net [mailto:gr...@hedgewizard.net] 
Sent: Wednesday, November 27, 2013 7:48 PM
To: Robert Lauriston
Cc: Fei Min Lorente; framers at lists.frameusers.com
Subject: Re: Choosing a Help Format



Not only that, but MS stopped support  for the 32-bit help viewer. ( 
WinHlp32.exe) 

However, they do still distribute it  http://support.microsoft.com/kb/917607 , 
albeit with some fairly scary warnings. 



There is an alternative viewer: Help Explorer Viewer ( 
http://download.cnet.com/Help-Explorer-Viewer/3000-6675_4-1061.html) 



Grant Hogarth 




> On November 27, 2013 at 9:41 AM Robert Lauriston  
> wrote: 
> 
> 
> There's no free runtime help viewer? That would explain why no one 
> uses that format. 
> 
> On Wed, Nov 27, 2013 at 7:54 AM, Fei Min Lorente 
>  wrote: 
> > We?ve been in touch with Rob Chandler (creator of mshcMigrate) and he?s 
> > helped us realize that I might have been describing our challenge 
> > incorrectly. The developers are using VS 2010 to create an application that 
> > will run independently from Visual Studio, using .NET 4.0 as the framework. 
> > From everything we?ve read, it seems that MS Help Viewer only works if 
> > Visual Studio is installed; is that right? 


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acrobat and reader conflicts

[Jack DeLand]

Frankly, I don?t see how Adobe gets away with this. What would be the reaction 
if the Microsoft Word reader was incompatible with Word? Much bad karma, most 
likely.  Must be the Cool Factor?. which I enjoy.



Jack DeLand, CSM | 734 972 3026 (cell) | jack.deland (skype) | 
www.linkedin.com/in/jackdeland



From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Craig Ede
Sent: Friday, October 04, 2013 10:55 AM
To: 'Stuart Rogers'; 'Framer's List'
Subject: acrobat and reader conflicts RE: TIME URGENT ... Missing Adobe PDF 
printer driver



Well, if Reader is so incompatible with Acrobat it would be a GREAT idea if 
Adobe's installation software for Reader checked for an installation of Acrobat 
before installing itself. (Duh!) <-Hint to Adobe



That being said, except for this single problem I've had no other conflicts 
with Reader and Acrobat being installed together. But there really is no need 
for installing both of them. I thought I was installing only the browser 
plug-in when I updated via the Norton security suggestion.



Craig



From: Stuart Rogers [mailto:srog...@phoenix-geophysics.com] 
Sent: Friday, October 04, 2013 9:44 AM
To: Craig Ede
Cc: framers
Subject: Re: TIME URGENT ... Missing Adobe PDF printer driver



On 2013-Oct-02 11:58 AM, Craig Ede wrote:

Nonetheless, after a couple of days of attempting both FM and Acrobat updates 
with no change, changing the default application that opened the PDF is what 
finally resulting in getting a working PDF printer. It was a Acrobat update 
that finally did the trick, BTW, but since FM is linked to Distiller, it seems 
to me that should be part of its update function, but maybe not.

I'm just reporting what worked for me. Despite occasional problems like this 
I've never had to reinstall either application from scratch.

Another note: It was an update to Acrobat Reader 11 as a add-in to my browser 
through a security recommendation of my Norton security software that 
originally triggered the problem of losing the PDF printer.

Craig


As Dave Stamm pointed out, it is highly likely that your problem was caused by 
conflicts between multiple versions of Acrobat/Reader; and Dov Isaacs, Adobe's 
PDF guru, has warned against multiple installations countless times.

If you have Acrobat, do NOT install Reader!

http://helpx.adobe.com/acrobat/kb/problems-installing-removing-acrobat-reader.html
 --

"Acrobat and Adobe Reader have numerous components that have similar 
functionality and can cause conflicts on a machine. The most prevalent among 
these conflicts involves the plug-ins for rendering PDF files in the browser, 
PDFMaker inside Office Applications, and the Adobe PDF printer."

Best regards,

-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com
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Adobe PS driver vanished after Adobe failed Acrobat update

[Jack DeLand]

That's true. But it shouldn't have to be so.

Jack DeLand, CSM | 734 972 3026 (cell) | jack.deland (skype) |
www.linkedin.com/in/jackdeland

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Robert Lauriston
Sent: Monday, September 16, 2013 4:32 PM
To: Framer's List
Subject: Re: Adobe PS driver vanished after Adobe failed Acrobat update

The experts say it's a bad idea to have Acrobat Reader and Acrobat on the
same system.

Re: [Framers] ANN: Antiwebinar series

[Jack DeLand]

Thanks, Rick - very nice, and a great looking site!

-Original Message-
From: Framers
[mailto:framers-bounces+jackdeland=comcast@lists.frameusers.com] On
Behalf Of Rick Quatro
Sent: Saturday, November 12, 2016 11:43 AM
To: 'Frame Users' 
Subject: Re: [Framers] ANN: Antiwebinar series

I forgot the link:

http://frameautomation.com/framemaker-autonumber-primer/

(Thanks Jerilyn)


-Original Message-
From: Framers
[mailto:framers-bounces+rick=rickquatro@lists.frameusers.com] On Behalf
Of Rick Quatro
Sent: Friday, November 11, 2016 5:51 PM
To: 'Frame Users'
Subject: [Framers] ANN: Antiwebinar series

Hello Framers,

I just posted a new video on my blog called "FrameMaker Autonumber Primer".
If you are a new FrameMaker user, this video will give you a 20-minute
overview of autonumbers and how they work. This is the first in my
"antiwebinar" series. No forms to fill out, no fancy slides, just (mainly)
unedited content that you can view whenever you want. You may hear some
doors slamming in the background or my creaky chair, but I will get straight
to the point so you can learn something. Please let me know if you have any
questions or comments.


Rick

Rick Quatro
Carmen Publishing Inc.
r...@frameexpert.com
585-366-4017


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Re: [Framers] Mif wash .book files

[Jack DeLand]

Thanks for verifying- been having Comcast troubles. 

Jack DeLand
734 972 3026

> On Nov 17, 2016, at 3:11 PM, Stamm, David <david.st...@gd-ms.com> wrote:
> 
> 2016-11-17-04T20:10Z
> 
> Jack -
> 
> Yes, your posts got through, as did your message.  Whether I can act on your 
> message is another matter.
> 
> Thanks,
> Dave Stamm
> Information Engineer
> 
> -Original Message-
> From: Jack DeLand [mailto:jackdel...@comcast.net] 
> Sent: 2016-11-17-Thursday 15:08
> To: Robert Lauriston
> Cc: Stamm, David-P45904; framers@lists.frameusers.com
> Subject: Re: [Framers] Mif wash .book files
> 
> Are my posts not getting through? Recommend this quite a while back. 
> 
> Jack DeLand
> 734 972 3026
> 
>> On Nov 17, 2016, at 2:55 PM, Robert Lauriston <rob...@lauriston.com> wrote:
>> 
>> It doesn't matter why Notepad sucks, you need a professional-quality 
>> text editor. The most popular among tech writers is probably
>> Notepad++.
>> 
>>> On Thu, Nov 17, 2016 at 11:14 AM, Stamm, David <david.st...@gd-ms.com> 
>>> wrote:
>>> 2016-11-17-04T19:15Z
>>> 
>>> Robert -
>>> 
>>> You, too, have hit upon something.  Your test resulted in no joy again.  
>>> ¿So, what does Notepad do that corrupts the .mif file?
>>> 
>>> Dave Stamm
>>> Information Engineer
>>> 
>>> -Original Message-
>>> From: robert.lauris...@gmail.com [mailto:robert.lauris...@gmail.com] 
>>> On Behalf Of Robert Lauriston
>>> Sent: 2016-11-17-Thursday 14:11
>>> To: Stamm, David-P45904; framers@lists.frameusers.com
>>> Subject: Re: [Framers] Mif wash .book files
>>> 
>>> It's easy to check if Notepad is the issue. Save as .mif, open in Notepad, 
>>> save a copy, open the copy in FrameMaker.
>> ___
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Re: [Framers] Mif wash .book files

[Jack DeLand]

I never trust Notepad. Notepad++ is a free programming editor, very nice. 
You'll love it!

Jack DeLand
734 972 3026

> On Nov 17, 2016, at 12:25 PM, Stamm, David <david.st...@gd-ms.com> wrote:
> 
> 2016-11-17-04T17:25Z
> 
> Windows 7 Enterprise operating system
> 
> FrameMaker 2015 Release (13.0.5.547) installed on workstation
> 
> FrameMaker source and inset files are on a server on our local area network
> 
> ==
> 
> Help, please, even if only to tell me that I'm "holding my mouth wrong."
> 
> With [BookName].book open, on the menu bar, I choose File | Save Book As... > 
> MIF 2015 (.mif).  The program saves the .book file as [BookName].mif.
> 
> Through Windows Explorer, I open [BookName].mif with Notepad, delete various 
> and sundry cruft such bad color definitions, old character tags, and old 
> conditional text tags.
> 
> I save [BookName].mif and exit Notepad.
> 
> Through Windows Explorer, I try to open [BookName].mif with FrameMaker 2015, 
> which displays the "Unknown file type" window.
> 
> In the "Unknown file type" window, there are numerous types of file listed.  
> "MIF" is among the choices, but .fm is not.
> 
> When I choose "MIF" and the "Convert" button, the program complains that "The 
> filter encountered an error and could not complete the translation."
> 
> ¿Am I the only one who has experienced this?
> 
> Thanks,
> Dave Stamm
> Information Engineer.
> 
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Re: [Framers] Putting Text in a gray box? - Can it be a para tag?

[Jack DeLand]

" a monospaced font such as Courier."
Might one suggest using Source Code Pro here? It's Adobe, it's free, and is 
becoming increasingly popular with developers.

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Re: [Framers] FrameMaker Data in Footer

[Jack DeLand]

LEP = list of effective pages, I would guess. 

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Re: [Framers] Final note about Adobe Licensing

[Jack DeLand]

And now I wonder how many closet Flare users are on this list. 

Jack DeLand • Principal
Adam Charles Consulting, LLC

734 972 3026

https://www.linkedin.com/in/jackdeland/
http://www.adamcharlesconsulting.com/ 

-Original Message-
From: Framers  On 
Behalf Of Rick Quatro
Sent: Tuesday, June 26, 2018 11:25 AM
To: 'An email list for people using Adobe FrameMaker software.' 

Subject: Re: [Framers] Final note about Adobe Licensing

Mark,

Now that you are a couple of years into it, it would be good to hear what your 
satisfaction is with Flare versus FrameMaker. Thanks.

Rick

Rick Quatro
Carmen Publishing Inc.
r...@frameexpert.com
585-729-6746 NEW!



-Original Message-
From: Framers  On 
Behalf Of Eichelberger, Mark (King of Prussia)
Sent: Tuesday, June 26, 2018 10:55 AM
To: An email list for people using Adobe FrameMaker software. 

Subject: Re: [Framers] Final note about Adobe Licensing

All of these posts regarding Adobe's poor support/abandonment of FM are one of 
the reasons why my company decided to focus on another tool and migrate away 
from FM.  All of the technical publications staff (including me) are now using 
Madcap Flare and we have just completed a 2 year migration of all FM documents 
into Flare.   It was a bit sad to say goodbye to FM, but the handwriting was on 
the wall.  


Mark Eichelberger
Senior Technical Writer
Credit Union Solutions
Fiserv
Office: 1-610-233-4534
www.fiserv.com 
FORTUNE World's Most Admired Companies® 2014 | 2015 | 2016
Facebook: Like Fiserv  •  Twitter: Follow @Fiserv  •  LinkedIn: Connect Fiserv  
•  Careers: Join Fiserv





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Re: [Framers] Final note about Adobe Licensing

[Jack DeLand]

Few people are more Flare-dedicated than me, but I don't think I'll leave this 
list, either. Too much good info & good people, plus I still use FM for my book.


Jack DeLand • Principal
Adam Charles Consulting, LLC

734 972 3026

https://www.linkedin.com/in/jackdeland/
http://www.adamcharlesconsulting.com/ 

-Original Message-
From: Framers  On 
Behalf Of Eichelberger, Mark (King of Prussia)
Sent: Tuesday, June 26, 2018 11:34 AM
To: An email list for people using Adobe FrameMaker software. 

Subject: Re: [Framers] Final note about Adobe Licensing

Jack,
I just have not gotten around to unsubscribing to this list.  I probably will 
one day, but I have not yet decided to cut the cord completely.

-Original Message-
From: Framers 
 On Behalf 
Of Jack DeLand
Sent: Tuesday, June 26, 2018 11:26 AM
To: 'An email list for people using Adobe FrameMaker software.' 

Subject: Re: [Framers] Final note about Adobe Licensing

And now I wonder how many closet Flare users are on this list. ....

Jack DeLand • Principal
Adam Charles Consulting, LLC

734 972 3026

https://www.linkedin.com/in/jackdeland/
http://www.adamcharlesconsulting.com/ 

-Original Message-
From: Framers  On 
Behalf Of Rick Quatro
Sent: Tuesday, June 26, 2018 11:25 AM
To: 'An email list for people using Adobe FrameMaker software.' 

Subject: Re: [Framers] Final note about Adobe Licensing

Mark,

Now that you are a couple of years into it, it would be good to hear what your 
satisfaction is with Flare versus FrameMaker. Thanks.

Rick

Rick Quatro
Carmen Publishing Inc.
r...@frameexpert.com
585-729-6746 NEW!



-Original Message-
From: Framers  On 
Behalf Of Eichelberger, Mark (King of Prussia)
Sent: Tuesday, June 26, 2018 10:55 AM
To: An email list for people using Adobe FrameMaker software. 

Subject: Re: [Framers] Final note about Adobe Licensing

All of these posts regarding Adobe's poor support/abandonment of FM are one of 
the reasons why my company decided to focus on another tool and migrate away 
from FM.  All of the technical publications staff (including me) are now using 
Madcap Flare and we have just completed a 2 year migration of all FM documents 
into Flare.   It was a bit sad to say goodbye to FM, but the handwriting was on 
the wall.  


Mark Eichelberger
Senior Technical Writer
Credit Union Solutions
Fiserv
Office: 1-610-233-4534
www.fiserv.com 
FORTUNE World's Most Admired Companies® 2014 | 2015 | 2016
Facebook: Like Fiserv  •  Twitter: Follow @Fiserv  •  LinkedIn: Connect Fiserv  
•  Careers: Join Fiserv





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Re: [Framers] Flare

[Jack DeLand]

FWIW, I had taught RoboHelp for several years and wrote a chapter of one
RoboHelp user guide. The big transition for me in moving to Flare was
thinking up how to do page layouts using CSS and HTML as opposed to the more
traditional DTP mindset.

I don't think anything would be gained by expanding this list to include
Flare topics (no pun).


Jack DeLand . Principal
Adam Charles Consulting, LLC

734 972 3026

https://www.linkedin.com/in/jackdeland/
http://www.adamcharlesconsulting.com/ 

-Original Message-
From: Framers 
On Behalf Of Robert Lauriston
Sent: Tuesday, June 26, 2018 12:32 PM
To: An email list for people using Adobe FrameMaker software.

Subject: Re: [Framers] Flare

Depends on your experience. I had used RoboHelp before I used Flare and
they're generally very similar.

Most of my problems with Flare were due to bad UI design or incomplete or
confusing documentation. Often I couldn't find features that I knew were in
there someplace. I got answers to most of my questions quickly on
forums.madcapsoftware.com, and when I didn't that was usually because Flare
couldn't do that particular thing.

If you've never used any topic-oriented authoring tool (Oxygen, XMetal,
RoboHelp, Paligo, really any single-source authoring tool except
FrameMaker), there's probably more of a learning curve.

On Tue, Jun 26, 2018 at 9:19 AM, Shmuel Wolfson  wrote:
> Does it have a steeper learning curve than Frame?
>
>
> On 26-Jun-18 6:51 PM, Eichelberger, Mark (King of Prussia) wrote:
>>
>> Rick,
>> I still consider myself a bit of a novice in Flare since, in my 
>> opinion, it has a steep learning curve.  But Madcap offers plenty of 
>> videos and free webinars on the basics of the software and my 
>> associates have shared many helpful tips and suggestions, so we all 
>> have gotten through the migration relatively painless.  We have had 
>> some issues with Madcap support, specifically when we ran into 
>> connectivity issues using its source control option to integrate with 
>> Microsoft Team Foundation Server.  They seemed to be very hesitant to 
>> get involved thinking it was an MS issue and not a Flare issue.  We were
left to handle most of these source control issues with our
>> companies' TFS administrators and developers.   But that has been the
only
>> blip in what has otherwise been very good support.  Their reps gets 
>> back to us with reported issues within a few  hours (our support plan 
>> provides 24 hour email support as opposed to phone support)  and they 
>> are usually very responsive and helpful in issue resolution.  
>> Overall, I am very pleased with the application.
>>
>> Mark
>>
>> -Original Message-
>> From: Framers
>>  
>> On Behalf Of Rick Quatro
>> Sent: Tuesday, June 26, 2018 11:25 AM
>> To: 'An email list for people using Adobe FrameMaker software.'
>> 
>> Subject: Re: [Framers] Final note about Adobe Licensing
>>
>> Mark,
>>
>> Now that you are a couple of years into it, it would be good to hear 
>> what your satisfaction is with Flare versus FrameMaker. Thanks.
>>
>> Rick
>>
>> Rick Quatro
>> Carmen Publishing Inc.
>> r...@frameexpert.com
>> 585-729-6746 NEW!
>>
>>
>>
>> -Original Message-
>> From: Framers 
>> 
>> On Behalf Of Eichelberger, Mark (King of Prussia)
>> Sent: Tuesday, June 26, 2018 10:55 AM
>> To: An email list for people using Adobe FrameMaker software.
>> 
>> Subject: Re: [Framers] Final note about Adobe Licensing
>>
>> All of these posts regarding Adobe's poor support/abandonment of FM 
>> are one of the reasons why my company decided to focus on another 
>> tool and migrate away from FM.  All of the technical publications 
>> staff (including
>> me) are now using Madcap Flare and we have just completed a 2 year
migration
>> of all FM documents into Flare.   It was a bit sad to say goodbye to FM,
but
>> the handwriting was on the wall.
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Re: [Framers] list members not using FrameMaker now

[Jack DeLand]

And Ferraris and Jeeps both run on petrol.  It's what you do with it and how
that makes the difference. Once you adapt to the Flare UI, you'll appreciate
how carefully thought out the tool is. The designers are always just over
the horizon, thinking up cool stuff.  Try the download. ...

-Original Message-
From: Framers 
On Behalf Of Shmuel Wolfson
Sent: Tuesday, June 26, 2018 12:35 PM
To: Etzel, Gary ; Framers - frameusers.com

Subject: Re: [Framers] list members not using FrameMaker now

But Frame supports HTML5, so where is the advantage in Flare as far as that?


On 26-Jun-18 7:20 PM, Etzel, Gary wrote:
> I'll come out of lurking for a minute to add my name to the list of
recovering Frame addicts. And we were serious FrameMaker junkies, too. We're
the people who wrote the Sourcerer plugin, if that name rings a bell.
Sourcerer evolved directly into all of Russ Ward's great structured
FrameMaker plugins at West Street Consulting, all of which we used for many
years to develop and extremely intricate workflow. But times change. For us,
we saw that HTML5 output was the future of our Online Help needs. When we
compared Frame/RoboHelp to Flare, and Adobe to MadCap, it wasn't even close.
That was several years ago. We're Flare junkies now and couldn't be happier.
>
> I lurk here to keep tabs on what's going on in the FrameMaker world, but
I've never seen anything that will make me second guess our decision to
switch to Flare. FrameMaker is a great tool and still has a role in the
TechComm world. But I will say again, very respectfully, that times change
and we need to change with them or risk becoming as obsolete as the software
products we love.
>
> Best regards,
>
> Gary Etzel
>
>
>
> **
>  This e-mail and any attachments thereto may contain 
> confidential information and/or information protected by intellectual
property rights for the exclusive attention of the intended addressees named
above. If you have received this transmission in error, please immediately
notify the sender by return e-mail and delete this message and its
attachments. Unauthorized use, copying or further full or partial
distribution of this e-mail or its contents is prohibited.
> **
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Re: [Framers] Final note about Adobe Licensing

[Jack DeLand]

For single sourcing, Flare is unmatched, but it will never replace FM for page 
layout. However, CSS is a fascinating world. 

Jack DeLand • Principal
Adam Charles Consulting, LLC

734 972 3026

https://www.linkedin.com/in/jackdeland/
http://www.adamcharlesconsulting.com/ 

-Original Message-
From: Framers  On 
Behalf Of D L Reynolds
Sent: Saturday, June 23, 2018 11:42 AM
To: framers@lists.frameusers.com
Subject: Re: [Framers] Final note about Adobe Licensing

What a shame. I remember when the Adobe folks were the good guys.

Tammy, please keep us updated on your Flare experience.

   — Donna Reynolds
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Re: [Framers] Windows 10 backwards compatibility?

[Jack DeLand]

FWIW, there are free shell utilities that will emulate a Win 7 Start menu and 
what not. 

Jack DeLand
734 972 3026

> On Jan 9, 2018, at 10:10 AM, David Creamer <ideasli...@ideastraining.com> 
> wrote:
> 
> I usually just keep the latest version installed, but periodically need to
> install an older version for online training. I have not had any major
> problems with older versions that I can remember. 
> 
> Windows 10, generally, is not a big deal, once you get over the start menu
> changes. Even that is not a major difference, really.
> 
> The biggest issue I've had with older versions of Frame is using a uHD
> (ultra high res) monitor. The 2017 version finally works properly with my 4K
> monitor (there was a hack with 2015, but it was not always reliable). For
> older software, I keep a couple of 1080 monitors attached too.
> 
> David Creamer
> IDEAS Training
> http://www.ideastraining.com
> 
> Adobe Authorized Instructor & Certified Expert since 1995
> 
> 
> 
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Re: [Framers] Are "point-pages" still in use?

[Jack DeLand]

FWIW, Bechtel Power did so for a nuke project I was on back in the 80's.

-Original Message-
From: Framers 
On Behalf Of Lin Sims
Sent: Tuesday, August 14, 2018 4:34 PM
To: An email list for people using Adobe FrameMaker software.

Subject: Re: [Framers] Are "point-pages" still in use?

As I recall, the airline industry also mandates use of point pages, for the
same reason that the rail industry does. I'm not entirely certain if the
military does, but I think they used to.


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Re: [Framers] ANN: FrameMaker 2019

[Jack DeLand]

Yes, and the RoboHelp blurb says: "And it's a complete new RoboHelp
developped from the scratch."
Yow. 

Jack DeLand . Principal
Adam Charles Consulting, LLC

+1 734 972 3026

https://www.linkedin.com/in/jackdeland/
http://www.adamcharlesconsulting.com/ 



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Re: [Framers] ANN: I owe taxes sale!

[Jack DeLand]

First World problem, Rick - making too much money! ...  Rick's scripts saved
me oodles of work in a previous incarnation, worth every penny.

Jack DeLand . Principal
Adam Charles Consulting, LLC

734 972 3026

https://www.linkedin.com/in/jackdeland/
http://www.adamcharlesconsulting.com/ 

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Re: [Framers] Have not seen any emails in this list since ...

[Jack DeLand]

Z 
Apparently not. 
So it’s not just me….

Jack DeLand
734 972 3026

> On Jan 12, 2023, at 2:23 AM, Johan Anglemark  wrote:
> 
>    According to the list archive the message you replied to (and changed
>   the subject of) was the last one previous to your reply. So over two
>   months' worth of silence, yep.
> 
>   -j
> 
>   On 2023-01-12 5:05 fm, Mike Wickham wrote:
> 
> I see your message. Not sure when I saw the last message, though.
> Mike
> On 1/11/2023 9:17 PM, Syed Zaeem Hosain wrote:
> 
> ... November 1 of 2022.
> Am I off the list somehow?
> Z
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> This message is from the Framers mailing list
> 
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