Disappearing commenting function

2009-09-29 Thread David Kuhn
Although this problem is not on the FrameMaker side of things, I'm sure it is 
common for Frame users to send out docs as PDFs for review.
A major problem with the Commenting function has appeared in Adobe Reader.
It seems like it MIGHT be related to some Adobe updates that were just pushed 
through by our company.
I enabled a PDF for commenting and sent it out for email review.
The receivers see in the document properties that it is enabled for commenting, 
but they cannot access the commenting toolbar.
This happened both with Reader 8 and 9.
I could not find the toolbar either.  There was nothing under the View  
Toolbars menu or the Tools menu that would activate it.
We have been using this function for a long time and depend on it, but it has 
suddenly disappeared.

A strange fact is that when one user upgraded from Reader 8 to 9, it solved the 
problem for them, even though someone else with Reader 9 still had the problem.
Help!


David Kuhn
Technical Writer, PBG

+1.972.9.776.1956 (desk)
+1.972.54.307.8987 (mobile)

AMDOCS  CUSTOMER EXPERIENCE SYSTEMS INNOVATION

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Disappearing commenting function

2009-09-29 Thread David Kuhn
Although this problem is not on the FrameMaker side of things, I'm sure it is 
common for Frame users to send out docs as PDFs for review.
A major problem with the Commenting function has appeared in Adobe Reader.
It seems like it MIGHT be related to some Adobe updates that were just pushed 
through by our company.
I enabled a PDF for commenting and sent it out for email review.
The receivers see in the document properties that it is enabled for commenting, 
but they cannot access the commenting toolbar.
This happened both with Reader 8 and 9.
I could not find the toolbar either.  There was nothing under the View > 
Toolbars menu or the Tools menu that would activate it.
We have been using this function for a long time and depend on it, but it has 
suddenly disappeared.

A strange fact is that when one user upgraded from Reader 8 to 9, it solved the 
problem for them, even though someone else with Reader 9 still had the problem.
Help!


David Kuhn
Technical Writer, PBG

+1.972.9.776.1956 (desk)
+1.972.54.307.8987 (mobile)

AMDOCS > CUSTOMER EXPERIENCE SYSTEMS INNOVATION

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Odd cross-ref substitution 7.2

2008-09-15 Thread David Kuhn
Generally I sing the praises about how much more stable Frame's
cross-references are than Word.

I just had a really odd occurrence, though, which I need to understand.

I removed a heading which was the link destination of several
cross-references.

When I searched for broken cross-references, none were found.

Instead the cross-reference retained it's old label (expected) but
linked to a nearby heading instead.

This is obviously dangerous.

Any ideas about what could cause this and how to prevent it?



David Kuhn
Technical Writer, PBG


+1.972.9.776.1956 (desk)
+1.972.54.307.8987 (mobile)

AMDOCS > CUSTOMER EXPERIENCE SYSTEMS INNOVATION




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Odd cross-ref substitution 7.2

2008-09-15 Thread David Kuhn
I do actually work with Text Symbols showing except, as you do, for a
Print preview. (I suppose it's possible that I couldn't resist an edit
in this mode, however.)

The cross-reference markers tend to overlap the first character in a
heading and I find it very difficult to believe that I selected the
section and text under it, but missed the marker. Though it must have
happened as a fluke of cursor positioning. 

But even with the text symbols showing, this would have been difficult
to see, a marker that overlaps a character jumping to the next heading.

I do have a larger issue, though with the symbols. 
Sometimes I find it very difficult to tell what they are doing there.
The upside down T is conditional text.
The right-side up T is a cross-reference marker.
(I forget about the index.)
But other than that, aren't there some additional functions of markers
in which the same symbol can be used for different things?
How do you distinguish?

There was a document that I couldn't identify what purpose particular
markers served. The writer decided, then, to delete all the markers in
the document. I couldn't believe it (even more that he reported no
problems with cross-references afterward.)

In short, is there a way to select a marker and find out what it is
doing?



David Kuhn
Technical Writer, PBG


+1.972.9.776.1956 (desk)
+1.972.54.307.8987 (mobile)

AMDOCS > CUSTOMER EXPERIENCE SYSTEMS INNOVATION


-Original Message-
From: Combs, Richard [mailto:richard.co...@polycom.com] 
Sent: Monday, September 15, 2008 5:26 PM
To: David Kuhn; framers at lists.frameusers.com
Subject: RE: Odd cross-ref substitution 7.2

David Kuhn wrote: 

> I removed a heading which was the link destination of several
> cross-references.
> 
> When I searched for broken cross-references, none were found.
> 
> Instead the cross-reference retained it's old label (expected) but
> linked to a nearby heading instead.
>
> This is obviously dangerous.
> 
> Any ideas about what could cause this and how to prevent it?

By "nearby," you mean adjacent, right? Rick explained about the marker,
but permit me to make a larger point. 

I'll bet dollars to doughnuts that the reason you didn't know about the
marker is because you work with View > Text Symbols turned off. Many
Framers seem to work that way. 

*That*, IMHO, is obviously dangerous. It's far too easy to delete
something you didn't intend to -- or, as in your case, fail to delete
something you did intend to. 

I can't _imagine_ editing without being able to see everything I'm
editing (x-ref markers, index markers, pilcrows, etc). The only time I
turn off Text Symbols and Borders (with one click, thanks to my
Microtype-enhanced toolbar) is when I want to see how the page will look
when printed/PDFed.

"It's my opinion and it's very true." ;-)

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--







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Solution to Problem Printing to PDF from FrameMaker 8

2008-06-26 Thread David Kuhn
Though nobody asked, I thought it would be a good idea to share a
solution I just received from an Adobe engineer regarding a problem
printing to PDF from FrameMaker 8. 
The scenario: We had a document with multiple conditions. The document
printed OK for two of the conditions, but not the third.
When trying to print a FrameMaker 8 document to PDF, the third condition
resulted in an error message that begins as follows:
Internal Error 8004, 6343724, 8484240, 0. FrameMaker has detected a
serious problem and must quit.

Following is the unedited response:

As a work around, you can try the following:

1.   Open the book
2.   Open all the files of the book (this is an important
step for things to work).
3.   Do a 'Show All'
4.   Save as Pdf (optional steps)
5.   Set the conditions as before (the third condition)
6.   Save As Pdf.

If you are working on an individual document, open the document, and
start from step 3.

David Kuhn
Technical Writer, PBG


+1.972.9.776.1956 (desk)
+1.972.54.307.8987 (mobile)

AMDOCS  CUSTOMER EXPERIENCE SYSTEMS INNOVATION



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Solution to Problem Printing to PDF from FrameMaker 8

2008-06-26 Thread David Kuhn
Though nobody asked, I thought it would be a good idea to share a
solution I just received from an Adobe engineer regarding a problem
printing to PDF from FrameMaker 8. 
The scenario: We had a document with multiple conditions. The document
printed OK for two of the conditions, but not the third.
When trying to print a FrameMaker 8 document to PDF, the third condition
resulted in an error message that begins as follows:
Internal Error 8004, 6343724, 8484240, 0. FrameMaker has detected a
serious problem and must quit.

Following is the unedited response:

As a work around, you can try the following:

1.   Open the book
2.   Open all the files of the book (this is an important
step for things to work).
3.   Do a 'Show All'
4.   Save as Pdf (optional steps)
5.   Set the conditions as before (the third condition)
6.   Save As Pdf.

If you are working on an individual document, open the document, and
start from step 3.

David Kuhn
Technical Writer, PBG


+1.972.9.776.1956 (desk)
+1.972.54.307.8987 (mobile)

AMDOCS > CUSTOMER EXPERIENCE SYSTEMS INNOVATION



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RE: Use of TemplateMapper for converting from Word?

2008-05-19 Thread David Kuhn
 

Regarding the issue of using TemplateMapper to convert from word,
Caroline Tabach wrote:

 

To try and make this more useful, Save the Word document as rtf

Then open the RTF file in FrameMaker.

Now all of your styles are preserved.

Obviously this might not solve your other issue, but does help with the
paragraph styles.

 

I found that I lost more by importing from RTF. There was still no
differentiation between Word styles. But graphics were no longer in
anchored frames and, although references can in very funny by importing
the word doc, at least they were working references. But this was lost
when importing the RTF.

 

Then I dug out an old message from Fred Ridder, I think, who suggested
using word macros to help map the styles.

This led to my discovery that the non-differentiation between styles was
actually an issue with the Word template being used. An older template
version did convert better with TemplateMapper because it differentiated
more between styles. So the current word template can be prepped for
conversion to Frame by macros. 

 

 

 

-Original Message-

From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of David Kuhn

Sent: Thursday, May 15, 2008 6:09 PM

To: framers@lists.frameusers.com

Subject: Use of TemplateMapper for converting from Word?

 

When I first heard of TemplateMapper, I wondered if this could be used

to help convert from Word to FrameMaker.

Then I saw some postings on the list that confirmed that some people do

use it for this.

 

Now that I have TemplateMapper, I cannot figure out how it is helpful

for this. 

If you Import a Word document, selecting Copy into Document, then all

the paragraph tags (except headings and captions) become *BodyText with

no distinction between bullets or numbers, for example.

 

Other issues:

* It doesn't look like the TemplateMapper can help with the

cross-references because, for instance, there's no way to distinguish

between the cross-reference types. 

 

* Because our notes are in tables, it doesn't look like there is

any way around redoing them all manually.

 

* It doesn't actually convert the tables. I need to go over them

with TableCleaner.

 

 

 

 

David Kuhn

Technical Writer, PBG

 

 

+1.972.9.776.1956 (desk)

+1.972.54.307.8987 (mobile)

 

AMDOCS  CUSTOMER EXPERIENCE SYSTEMS INNOVATION

 

 

 

This message and the information contained herein is proprietary and
confidential and subject to the Amdocs policy statement,

you may review at http://www.amdocs.com/email_disclaimer.asp

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Use of TemplateMapper for converting from Word?

2008-05-19 Thread David Kuhn


Regarding the issue of using TemplateMapper to convert from word,
Caroline Tabach wrote:



To try and make this more useful, Save the Word document as rtf

Then open the RTF file in FrameMaker.

Now all of your styles are preserved.

Obviously this might not solve your other issue, but does help with the
paragraph styles.



I found that I lost more by importing from RTF. There was still no
differentiation between Word styles. But graphics were no longer in
anchored frames and, although references can in very funny by importing
the word doc, at least they were working references. But this was lost
when importing the RTF.



Then I dug out an old message from Fred Ridder, I think, who suggested
using word macros to help map the styles.

This led to my discovery that the non-differentiation between styles was
actually an issue with the Word template being used. An older template
version did convert better with TemplateMapper because it differentiated
more between styles. So the current word template can be prepped for
conversion to Frame by macros. 







-Original Message-

From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of David Kuhn

Sent: Thursday, May 15, 2008 6:09 PM

To: framers at lists.frameusers.com

Subject: Use of TemplateMapper for converting from Word?



When I first heard of TemplateMapper, I wondered if this could be used

to help convert from Word to FrameMaker.

Then I saw some postings on the list that confirmed that some people do

use it for this.



Now that I have TemplateMapper, I cannot figure out how it is helpful

for this. 

If you Import a Word document, selecting Copy into Document, then all

the paragraph tags (except headings and captions) become *BodyText with

no distinction between bullets or numbers, for example.



Other issues:

* It doesn't look like the TemplateMapper can help with the

cross-references because, for instance, there's no way to distinguish

between the cross-reference types. 



* Because our notes are in tables, it doesn't look like there is

any way around redoing them all manually.



* It doesn't actually convert the tables. I need to go over them

with TableCleaner.









David Kuhn

Technical Writer, PBG





+1.972.9.776.1956 (desk)

+1.972.54.307.8987 (mobile)



AMDOCS > CUSTOMER EXPERIENCE SYSTEMS INNOVATION







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Incorrect special characters

2008-05-15 Thread David Kuhn
I am trying to insert the following special characters using FrameMaker 7.2.
I have tried the FrameMaker character sets PDF provided by Microtype for 
FrameMaker 7.2 and also the character sets listed for FrameMaker 8 on the 
FrameMaker resources website. 
But they appear as the wrong symbols.  

*   ≥ (greater than or equal to) Ctrl + q + 3 or ANSI 0179
*   ≠ (not equal to) Ctrl + q + 9 or ANSI 0185
*   ≤ (less than or equal to) Ctrl + q + # or ANSI 0163 (according to 
microtype) ANSI 0162 According to FrameMaker 8 manual

Any suggestions?

David Kuhn
Technical Writer, PBG


+1.972.9.776.1956 (desk)
+1.972.54.307.8987 (mobile)

AMDOCS  CUSTOMER EXPERIENCE SYSTEMS INNOVATION



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Use of TemplateMapper for converting from Word?

2008-05-15 Thread David Kuhn
When I first heard of TemplateMapper, I wondered if this could be used
to help convert from Word to FrameMaker.
Then I saw some postings on the list that confirmed that some people do
use it for this.

Now that I have TemplateMapper, I cannot figure out how it is helpful
for this. 
If you Import a Word document, selecting Copy into Document, then all
the paragraph tags (except headings and captions) become *BodyText with
no distinction between bullets or numbers, for example.

Other issues:
*   It doesn't look like the TemplateMapper can help with the
cross-references because, for instance, there's no way to distinguish
between the cross-reference types. 

*   Because our notes are in tables, it doesn't look like there is
any way around redoing them all manually.

*   It doesn't actually convert the tables. I need to go over them
with TableCleaner.




David Kuhn
Technical Writer, PBG


+1.972.9.776.1956 (desk)
+1.972.54.307.8987 (mobile)

AMDOCS  CUSTOMER EXPERIENCE SYSTEMS INNOVATION



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Use of TemplateMapper for converting from Word?

2008-05-15 Thread David Kuhn
When I first heard of TemplateMapper, I wondered if this could be used
to help convert from Word to FrameMaker.
Then I saw some postings on the list that confirmed that some people do
use it for this.

Now that I have TemplateMapper, I cannot figure out how it is helpful
for this. 
If you Import a Word document, selecting Copy into Document, then all
the paragraph tags (except headings and captions) become *BodyText with
no distinction between bullets or numbers, for example.

Other issues:
*   It doesn't look like the TemplateMapper can help with the
cross-references because, for instance, there's no way to distinguish
between the cross-reference types. 

*   Because our notes are in tables, it doesn't look like there is
any way around redoing them all manually.

*   It doesn't actually convert the tables. I need to go over them
with TableCleaner.




David Kuhn
Technical Writer, PBG


+1.972.9.776.1956 (desk)
+1.972.54.307.8987 (mobile)

AMDOCS > CUSTOMER EXPERIENCE SYSTEMS INNOVATION



This message and the information contained herein is proprietary and 
confidential and subject to the Amdocs policy statement,
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Comparison of plugin options

2008-04-30 Thread David Kuhn
I need to advise my group what plugin to purchase for easy mapping of
templates with different tag names.
The obvious choice is TemplateMapper. 
Paragraph Tools (Silicon Prairie) is also a possibility, but it is more
limited.
I was wondering if combining Paragraph Tools with BookXRefs (Leximation)
would achieve the same effect for less money.


RE: Upgrade to Frame 8?

2008-03-26 Thread David Kuhn
There are members on my team with Frame 8 that complain that Frame still
crashes even after p273. I'm still working with version 7.2 and we have
not identified yet what might be causing it to crash.


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Upgrade to Frame 8?

2008-03-26 Thread David Kuhn
There are members on my team with Frame 8 that complain that Frame still
crashes even after p273. I'm still working with version 7.2 and we have
not identified yet what might be causing it to crash.


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Globally changing cross-reference styles

2008-03-18 Thread David Kuhn
There was a change in the style used for all our headings, from numbered
sections to non-numbered.
One results is that we need to reapply all the cross-reference styles.
So far we have been doing it manually. 
Am I missing something?
Is there a way to globally change cross-reference styles without
purposely corrupted the template by redefining the existing Styles.

If any Adobe people are listening: The options in the Find dropdown list
are great. But the Change options are very limited. Shouldn't the Change
options mirror the Find options?

David Kuhn
Technical Writer, PBG


+1.972.9.776.1956 (desk)
+1.972.54.307.8987 (mobile)

AMDOCS  CUSTOMER EXPERIENCE SYSTEMS INNOVATION



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Globally changing cross-reference styles

2008-03-18 Thread David Kuhn
There was a change in the style used for all our headings, from numbered
sections to non-numbered.
One results is that we need to reapply all the cross-reference styles.
So far we have been doing it manually. 
Am I missing something?
Is there a way to globally change cross-reference styles without
purposely corrupted the template by redefining the existing Styles.

If any Adobe people are listening: The options in the Find dropdown list
are great. But the Change options are very limited. Shouldn't the Change
options mirror the Find options?

David Kuhn
Technical Writer, PBG


+1.972.9.776.1956 (desk)
+1.972.54.307.8987 (mobile)

AMDOCS > CUSTOMER EXPERIENCE SYSTEMS INNOVATION



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boilerplate text on reference pages

2008-02-28 Thread David Kuhn
I currently have 4 types of notes (in tables) in my template: Note,
Caution, Tip, and Development.
I need to add a 5th that looks the same as the Development table, using
the same icon, but with the text in the second column displaying
Implementation rather than Development.

I tried selecting the table and renaming it.
Then I created a Paragraph tag that Inserts the Implementation text.
The result is that I insert the table and the Development table appears.

I select the second column and select the Implementation paragraph tag.
If I click the icon itself, it still says Development.

Obviously, this is a workaround rather than the correct solution.
I know the answer lies in the reference page, but I can't figure this
out.
The reference pages contain lines with two frames side by side: one with
the icon, the other with the text, such as Development: with room for
the actual note. 

But I don't out how the two separate frames are connected. 
And I don't see anything in the Table Designer to assist me.


David Kuhn
Technical Writer, PBG


+1.972.9.776.1956 (desk)
+1.972.54.307.8987 (mobile)

AMDOCS  CUSTOMER EXPERIENCE SYSTEMS INNOVATION



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boilerplate text on reference pages

2008-02-28 Thread David Kuhn
I currently have 4 types of notes (in tables) in my template: Note,
Caution, Tip, and Development.
I need to add a 5th that looks the same as the Development table, using
the same icon, but with the text in the second column displaying
Implementation rather than Development.

I tried selecting the table and renaming it.
Then I created a Paragraph tag that Inserts the Implementation text.
The result is that I insert the table and the Development table appears.

I select the second column and select the Implementation paragraph tag.
If I click the icon itself, it still says Development.

Obviously, this is a workaround rather than the correct solution.
I know the answer lies in the reference page, but I can't figure this
out.
The reference pages contain lines with two frames side by side: one with
the icon, the other with the text, such as Development: with room for
the actual note. 

But I don't out how the two separate frames are connected. 
And I don't see anything in the Table Designer to assist me.


David Kuhn
Technical Writer, PBG


+1.972.9.776.1956 (desk)
+1.972.54.307.8987 (mobile)

AMDOCS > CUSTOMER EXPERIENCE SYSTEMS INNOVATION



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boilerplate text on reference pages

2008-02-28 Thread David Kuhn
I'm not sure, I never used it.

I just searched the help for the topic and came up with nothing.



I saw that the Development paragraph tag includes the text Development:\
in the Numbering tab.

So in trying to create the Implementation table, I changed this text.

Even though I created the new table style in the catalog.



Oh, I stumbled on the answer.

I forgot to update all.

Now when I insert more tables, at least the Implementation text appears.

The icon text when you hover over it still says development,
unfortunately, but I think I can live with it unless someone has a
clever solution.

(I'm sure you do.)



David Kuhn
Technical Writer, PBG


+1.972.9.776.1956 (desk)
+1.972.54.307.8987 (mobile)

AMDOCS > CUSTOMER EXPERIENCE SYSTEMS INNOVATION



From: Rene Stephenson [mailto:rinn...@yahoo.com] 
Sent: Thursday, February 28, 2008 5:31 PM
To: David Kuhn; framers at lists.frameusers.com
Subject: Re: boilerplate text on reference pages



Could this be a job for AutoText...?



Rene L. Stephenson



- Original Message 
From: David Kuhn <david.k...@amdocs.com>
To: framers at lists.frameusers.com
Sent: Thursday, February 28, 2008 10:11:19 AM
Subject: boilerplate text on reference pages

I currently have 4 types of notes (in tables) in my template: Note,
Caution, Tip, and Development.
I need to add a 5th that looks the same as the Development table, using
the same icon, but with the text in the second column displaying
Implementation rather than Development.

I tried selecting the table and renaming it.
Then I created a Paragraph tag that Inserts the Implementation text.
The result is that I insert the table and the Development table appears.

I select the second column and select the Implementation paragraph tag.
If I click the icon itself, it still says Development.

Obviously, this is a workaround rather than the correct solution.
I know the answer lies in the reference page, but I can't figure this
out.
The reference pages contain lines with two frames side by side: one with
the icon, the other with the text, such as Development: with room for
the actual note. 

But I don't out how the two separate frames are connected. 
And I don't see anything in the Table Designer to assist me.


David Kuhn
Technical Writer, PBG


+1.972.9.776.1956 (desk)
+1.972.54.307.8987 (mobile)

AMDOCS > CUSTOMER EXPERIENCE SYSTEMS INNOVATION



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pagination dilemma

2008-02-03 Thread David Kuhn
I had to adjust our template to add a line to the header (recently one
was also added to the footer), resulting in a two line header and a two
line footer.
The problem is that I need to keep the text area the same size without
stealing from the margins.
I had tested this on body text only and the same number of lines fits on
the page without a problem.
But I noticed than when you have other formatting, such as a lot of
code, the last line on the page practically sits on the line separating
the text from the footer.
Because I've only packaged one document this way, I went through and did
a manual adjustment by applying Keep with Next whenever the last text
line looks too close to the separation line.
Any ideas how to make the impossible possible? 
Is there any way to set the minimum space that needs to exist between
the line and the footer?
Any other solutions?

David Kuhn
Technical Writer, PBG


+1.972.9.776.1956 (desk)
+1.972.54.307.8987 (mobile)

AMDOCS  CUSTOMER EXPERIENCE SYSTEMS INNOVATION



This message and the information contained herein is proprietary and 
confidential and subject to the Amdocs policy statement,
you may review at http://www.amdocs.com/email_disclaimer.asp
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pagination dilemma

2008-02-03 Thread David Kuhn
I had to adjust our template to add a line to the header (recently one
was also added to the footer), resulting in a two line header and a two
line footer.
The problem is that I need to keep the text area the same size without
stealing from the margins.
I had tested this on body text only and the same number of lines fits on
the page without a problem.
But I noticed than when you have other formatting, such as a lot of
code, the last line on the page practically sits on the line separating
the text from the footer.
Because I've only packaged one document this way, I went through and did
a manual adjustment by applying Keep with Next whenever the last text
line looks too close to the separation line.
Any ideas how to make the impossible possible? 
Is there any way to set the minimum space that needs to exist between
the line and the footer?
Any other solutions?

David Kuhn
Technical Writer, PBG


+1.972.9.776.1956 (desk)
+1.972.54.307.8987 (mobile)

AMDOCS > CUSTOMER EXPERIENCE SYSTEMS INNOVATION



This message and the information contained herein is proprietary and 
confidential and subject to the Amdocs policy statement,
you may review at http://www.amdocs.com/email_disclaimer.asp


corrupted paragraph format from 7.2 to 8

2008-01-14 Thread David Kuhn
I have a problem when someone with version 8 uses the template I created
with version 7.2.
The Bullet level two does not appear as a round bullet. It appears as an
open quotation mark.
Any ideas what is causing that and how to fix it?

Currently, she has fixed the file by copying in a bullet from a file
that is OK.
But I'd still like to get at the root of the matter.

David Kuhn
Technical Writer, PBG


+1.972.9.776.1956 (desk)
+1.972.54.307.8987 (mobile)

AMDOCS  CUSTOMER EXPERIENCE SYSTEMS INNOVATION



This message and the information contained herein is proprietary and 
confidential and subject to the Amdocs policy statement,
you may review at http://www.amdocs.com/email_disclaimer.asp
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RE: corrupted paragraph format from 7.2 to 8

2008-01-14 Thread David Kuhn
Thanks, Art. I'm not actually sure where to pick the character.
In the Numbering tab of paragraph designer, Autonumber Format is selected and 
\t²\t is showing in the building blocks field.

When I have created new paragraph tags in the past for which I needed bullets, 
I usually select an existing paragraph format that already has a bullet and 
then modify the other properties. 

David Kuhn
Technical Writer, PBG


+1.972.9.776.1956 (desk)
+1.972.54.307.8987 (mobile)

AMDOCS  CUSTOMER EXPERIENCE SYSTEMS INNOVATION


-Original Message-
From: Art Campbell [mailto:[EMAIL PROTECTED] 
Sent: Monday, January 14, 2008 5:23 PM
To: David Kuhn
Cc: framers@lists.frameusers.com
Subject: Re: corrupted paragraph format from 7.2 to 8

Most likely, whatever character you used for the bullet in 7.x has a
different glyph attached to it in the Unicode supporting FM 8.x.

Fixing it would involve picking a new character from a font with a
lower mapping number that's the same in both 7.x and 8.x, such as the
default bullet.

Cheers,
Art

On Jan 14, 2008 4:39 AM, David Kuhn [EMAIL PROTECTED] wrote:
 I have a problem when someone with version 8 uses the template I created
 with version 7.2.
 The Bullet level two does not appear as a round bullet. It appears as an
 open quotation mark.
 Any ideas what is causing that and how to fix it?

 Currently, she has fixed the file by copying in a bullet from a file
 that is OK.
 But I'd still like to get at the root of the matter.

 David Kuhn
 Technical Writer, PBG


 +1.972.9.776.1956 (desk)
 +1.972.54.307.8987 (mobile)

 AMDOCS  CUSTOMER EXPERIENCE SYSTEMS INNOVATION



-- 
Art Campbell [EMAIL PROTECTED]
  ... In my opinion, there's nothing in this world beats a '52 Vincent
   and a redheaded girl. -- Richard Thompson
 No disclaimers apply.
 DoD 358

This message and the information contained herein is proprietary and 
confidential and subject to the Amdocs policy statement,
you may review at http://www.amdocs.com/email_disclaimer.asp

___


You are currently subscribed to Framers as [EMAIL PROTECTED]

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RE: corrupted paragraph format from 7.2 to 8

2008-01-14 Thread David Kuhn
Thanks for the tips.
Unfortunately, I have no time to try it out at the moment due to tough 
deadlines.
I'll let you know.

David Kuhn
Technical Writer, PBG


+1.972.9.776.1956 (desk)
+1.972.54.307.8987 (mobile)

AMDOCS  CUSTOMER EXPERIENCE SYSTEMS INNOVATION


-Original Message-
From: Art Campbell [mailto:[EMAIL PROTECTED] 
Sent: Monday, January 14, 2008 6:10 PM
To: David Kuhn
Cc: framers@lists.frameusers.com
Subject: Re: corrupted paragraph format from 7.2 to 8

David,
Fred's suggestion would certainly work. And because it's a secondary
bullet, you could flag that with an increased indent and/or smaller
font size on the bullet itself (applied with a character tag).

Cheers,
Art

On Jan 14, 2008 10:59 AM, Fred Ridder [EMAIL PROTECTED] wrote:

 David Kuhn asked Thanks, Art. I'm not actually sure where to pick the 
 character.
  In the Numbering tab of paragraph designer, Autonumber Format is selected
  and \t²\t is showing in the building blocks field.

 The building block for the standard bullet character is \b, which happens
 to be the very first itme in the buliding block pick list in the Paragraph
 Designer. You can certainly specify some alternative character, but that
 means you'll need to deal with the kind of character mapping issues that
 you are now seeing.

  When I have created new paragraph tags in the past for which I needed 
  bullets,
  I usually select an existing paragraph format that already has a bullet and 
  then
  modify the other properties.

 IMO this is not a good practice unless you fully understand how the formatting
 is defined and implemented for the underlying style. If you don't have that
 understanding (or do not take the time to actually look at all its properties
 before cloning it) you wind up perpetuating earlier ad hoc or idiosyncratic
 formatting decisions. For example, it is more customary to control the
 horizontal position of the bullet by setting the first line indent rather than
 using a second tab stop. If you look at the Bulleted style in the default 
 new
 document (i.e., blank page) template, you'll see that the autonumbering
 is \b\t (a bullet aligned to the first line indent, followed by a tab) rather
 than \t\b\t, which would require two tab stops to be defined on the Basic
 tab of the Paragraph Designer.

 Fred Ridder



 _
 Watch Cause Effect, a show about real people making a real difference.
 http://im.live.com/Messenger/IM/MTV/?source=text_watchcause

 ___


 You are currently subscribed to Framers as [EMAIL PROTECTED]

 Send list messages to [EMAIL PROTECTED]

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 [EMAIL PROTECTED]
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-- 
Art Campbell [EMAIL PROTECTED]
  ... In my opinion, there's nothing in this world beats a '52 Vincent
   and a redheaded girl. -- Richard Thompson
 No disclaimers apply.
 DoD 358

This message and the information contained herein is proprietary and 
confidential and subject to the Amdocs policy statement,
you may review at http://www.amdocs.com/email_disclaimer.asp

___


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corrupted paragraph format from 7.2 to 8

2008-01-14 Thread David Kuhn
I have a problem when someone with version 8 uses the template I created
with version 7.2.
The Bullet level two does not appear as a round bullet. It appears as an
open quotation mark.
Any ideas what is causing that and how to fix it?

Currently, she has fixed the file by copying in a bullet from a file
that is OK.
But I'd still like to get at the root of the matter.

David Kuhn
Technical Writer, PBG


+1.972.9.776.1956 (desk)
+1.972.54.307.8987 (mobile)

AMDOCS > CUSTOMER EXPERIENCE SYSTEMS INNOVATION



This message and the information contained herein is proprietary and 
confidential and subject to the Amdocs policy statement,
you may review at http://www.amdocs.com/email_disclaimer.asp


corrupted paragraph format from 7.2 to 8

2008-01-14 Thread David Kuhn
Thanks, Art. I'm not actually sure where to pick the character.
In the Numbering tab of paragraph designer, Autonumber Format is selected and 
\t?\t is showing in the building blocks field.

When I have created new paragraph tags in the past for which I needed bullets, 
I usually select an existing paragraph format that already has a bullet and 
then modify the other properties. 

David Kuhn
Technical Writer, PBG


+1.972.9.776.1956 (desk)
+1.972.54.307.8987 (mobile)

AMDOCS > CUSTOMER EXPERIENCE SYSTEMS INNOVATION


-Original Message-
From: Art Campbell [mailto:art.campb...@gmail.com] 
Sent: Monday, January 14, 2008 5:23 PM
To: David Kuhn
Cc: framers at lists.frameusers.com
Subject: Re: corrupted paragraph format from 7.2 to 8

Most likely, whatever character you used for the bullet in 7.x has a
different glyph attached to it in the Unicode supporting FM 8.x.

"Fixing" it would involve picking a new character from a font with a
lower mapping number that's the same in both 7.x and 8.x, such as the
default bullet.

Cheers,
Art

On Jan 14, 2008 4:39 AM, David Kuhn  wrote:
> I have a problem when someone with version 8 uses the template I created
> with version 7.2.
> The Bullet level two does not appear as a round bullet. It appears as an
> open quotation mark.
> Any ideas what is causing that and how to fix it?
>
> Currently, she has fixed the file by copying in a bullet from a file
> that is OK.
> But I'd still like to get at the root of the matter.
>
> David Kuhn
> Technical Writer, PBG
>
>
> +1.972.9.776.1956 (desk)
> +1.972.54.307.8987 (mobile)
>
> AMDOCS > CUSTOMER EXPERIENCE SYSTEMS INNOVATION
>
>

-- 
Art Campbell art.campbell at 
gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent
   and a redheaded girl." -- Richard Thompson
 No disclaimers apply.
 DoD 358

This message and the information contained herein is proprietary and 
confidential and subject to the Amdocs policy statement,
you may review at http://www.amdocs.com/email_disclaimer.asp



corrupted paragraph format from 7.2 to 8

2008-01-14 Thread David Kuhn
Thanks for the tips.
Unfortunately, I have no time to try it out at the moment due to tough 
deadlines.
I'll let you know.

David Kuhn
Technical Writer, PBG


+1.972.9.776.1956 (desk)
+1.972.54.307.8987 (mobile)

AMDOCS > CUSTOMER EXPERIENCE SYSTEMS INNOVATION


-Original Message-
From: Art Campbell [mailto:art.campb...@gmail.com] 
Sent: Monday, January 14, 2008 6:10 PM
To: David Kuhn
Cc: framers at lists.frameusers.com
Subject: Re: corrupted paragraph format from 7.2 to 8

David,
Fred's suggestion would certainly work. And because it's a secondary
bullet, you could flag that with an increased indent and/or smaller
font size on the bullet itself (applied with a character tag).

Cheers,
Art

On Jan 14, 2008 10:59 AM, Fred Ridder  wrote:
>
> David Kuhn asked> Thanks, Art. I'm not actually sure where to pick the 
> character.
> > In the Numbering tab of paragraph designer, Autonumber Format is selected
> > and \t?\t is showing in the building blocks field.
>
> The building block for the standard bullet character is \b, which happens
> to be the very first itme in the buliding block pick list in the Paragraph
> Designer. You can certainly specify some alternative character, but that
> means you'll need to deal with the kind of character mapping issues that
> you are now seeing.
>
> > When I have created new paragraph tags in the past for which I needed 
> > bullets,
> > I usually select an existing paragraph format that already has a bullet and 
> > then
> > modify the other properties.
>
> IMO this is not a good practice unless you fully understand how the formatting
> is defined and implemented for the underlying style. If you don't have that
> understanding (or do not take the time to actually look at all its properties
> before cloning it) you wind up perpetuating earlier ad hoc or idiosyncratic
> formatting decisions. For example, it is more customary to control the
> horizontal position of the bullet by setting the first line indent rather than
> using a second tab stop. If you look at the "Bulleted" style in the default 
> new
> document (i.e., blank page) template, you'll see that the autonumbering
> is \b\t (a bullet aligned to the first line indent, followed by a tab) rather
> than \t\b\t, which would require two tab stops to be defined on the Basic
> tab of the Paragraph Designer.
>
> Fred Ridder
>
>
>
> _
> Watch "Cause Effect," a show about real people making a real difference.
> http://im.live.com/Messenger/IM/MTV/?source=text_watchcause
>
> ___
>
>
> You are currently subscribed to Framers as art.campbell at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit 
> http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>



-- 
Art Campbell art.campbell at 
gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent
   and a redheaded girl." -- Richard Thompson
 No disclaimers apply.
 DoD 358

This message and the information contained herein is proprietary and 
confidential and subject to the Amdocs policy statement,
you may review at http://www.amdocs.com/email_disclaimer.asp



Help with Running Headers

2007-11-13 Thread David Kuhn
I am running into a problem inserting a running header.

It is for a book organized into parts.

One of the master pages must include a header row containing the Part
number and Part name above the Chapter number and Chapter name.

I tried to insert a Running Header 5, just changing the definition that
exists from $paratext[H1_Heading1] to $paratext[Part].

There is already a Part paragraph format defined, but it exists only in
the Part document type, not the Chapter document type.

But when I switch from the Master Pages view to the Body Pages view,
this line does not appear at all. 

 

 

David Kuhn

Technical Writer

09-776-1956 (desk)

054-3078987 (mobile)

 


This message and the information contained herein is proprietary and 
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Help with Running Headers

2007-11-13 Thread David Kuhn
I am running into a problem inserting a running header.

It is for a book organized into parts.

One of the master pages must include a header row containing the Part
number and Part name above the Chapter number and Chapter name.

I tried to insert a Running Header 5, just changing the definition that
exists from <$paratext[H1_Heading1]> to <$paratext[Part]>.

There is already a Part paragraph format defined, but it exists only in
the Part document type, not the Chapter document type.

But when I switch from the Master Pages view to the Body Pages view,
this line does not appear at all. 





David Kuhn

Technical Writer

09-776-1956 (desk)

054-3078987 (mobile)




This message and the information contained herein is proprietary and 
confidential and subject to the Amdocs policy statement,
you may review at http://www.amdocs.com/email_disclaimer.asp


trouble adding extra line to master page header

2007-11-05 Thread David Kuhn
I need to modify a master page header.

The modification includes adding a 2nd line to the header and inserting
the book name variable.

I can expand the background text frame and insert the variable.

The problem is that the blue line that was below the 1st header line now
exists between the two header lines.

I need to delete it, but I can't seem to grab it.

Any tips?







David Kuhn

Technical Writer

09-776-1956 (desk)

054-3078987 (mobile)




This message and the information contained herein is proprietary and 
confidential and subject to the Amdocs policy statement,
you may review at http://www.amdocs.com/email_disclaimer.asp