Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-19 Thread Jeff Coatsworth
Sure ? they?re here - https://forums.adobe.com/community/framemaker From: Steve Madison [mailto:madis...@princecastle.com] Sent: November-19-14 11:21 AM To: Jeff Coatsworth Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11 Hey Jeff, Are there also FM12

RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-19 Thread tom . beiswenger
eusers.com" Date: 11/19/2014 11:30 AM Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11 Sent by:framers-boun...@lists.frameusers.com Sure ? they?re here - https://forums.adobe.com/community/framemaker From: Steve Madiso

RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-19 Thread Jeff Coatsworth
had a look in the Acrobat forums? From: tom.beiswen...@emhartglass.com [mailto:tom.beiswen...@emhartglass.com] Sent: November-19-14 9:31 AM To: Jeff Coatsworth Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11 OK. I presume, then, that the "save to PDF

RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-19 Thread Jeff Coatsworth
rom:Jeff Coatsworth mailto:jeff.coatswo...@jonasclub.com>> To:"framers@lists.frameusers.com<mailto:framers@lists.frameusers.com>" mailto:framers@lists.frameusers.com>> Date:11/19/2014 08:47 AM Subject: RE: Problem with playing video clips in FM 1

RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-19 Thread Jeff Coatsworth
Not if you've got the full Acrobat installed. From: tom.beiswen...@emhartglass.com [mailto:tom.beiswen...@emhartglass.com] Sent: November-19-14 7:52 AM To: Jeff Coatsworth Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11 Jeff, I think we did un

Re: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-18 Thread Mike Wickham
The installations screens do not make it obvious and many overlook the option. A while back, Arnis Gubins posted screenshots on where to look: https://forums.adobe.com/message/5927477#5927477 > IT told me that there was no option to not install Distiller. The only options they saw were FM12 and

RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-18 Thread Jeff Coatsworth
onasclub.com>> To:"framers@lists.frameusers.com<mailto:framers@lists.frameusers.com>" mailto:framers@lists.frameusers.com>> Date:11/18/2014 10:08 AM Subject: RE: Problem with playing video clips in FM 12 document viewed inAdobe

RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-18 Thread tom . beiswenger
Acrobat installation (I'm still back on FM9 for several reasons si I don't know about newer installations...), but I wouldn't count on it. -Fred Ridder From: jeff.coatswo...@jonasclub.com To: framers@lists.frameusers.com Subject: RE: Problem with playing video clips in FM 12 document

RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-18 Thread Fred Ridder
but I wouldn't count on it. -Fred Ridder From: jeff.coatswo...@jonasclub.com To: framers@lists.frameusers.com Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11 Date: Tue, 18 Nov 2014 14:22:31 + The standalone instance of FM has been

RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-18 Thread Jeff Coatsworth
m.beiswen...@emhartglass.com [mailto:tom.beiswen...@emhartglass.com] Sent: November-18-14 10:00 AM To: Jeff Coatsworth Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11 Jeff, sorry to be dense on this. Why would I run the installer again if I already

RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-18 Thread Jeff Coatsworth
When running the installer, use the Custom options to control what gets loaded From: tom.beiswen...@emhartglass.com [mailto:tom.beiswen...@emhartglass.com] Sent: November-18-14 9:45 AM To: Jeff Coatsworth Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-18 Thread Jeff Coatsworth
Date:11/18/2014 07:22 AM Subject: RE: Problem with playing video clips in FM 12 document viewed inAdobe Reader 11 Sent by:framers-boun...@lists.frameusers.com Certain versions of Windows include the ability to run separate installatio

Re: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-17 Thread Mike Wickham
First, I'm not sure what you mean by using a virtual machine. I don't know how to best explain it, but a virtual machine is basically a software program, like Virtual PC, that runs on your computer. It creates an, artificial computer in memory, where you install the operating system of choic

RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-17 Thread Jeff Coatsworth
installed to be able to use it. From: tom.beiswen...@emhartglass.com [mailto:tom.beiswen...@emhartglass.com] Sent: November-17-14 8:00 AM To: Jeff Coatsworth Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11 OK, I'm a little confused here. First, I&

Re: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-14 Thread Mike Wickham
Reader is basically a subset of Acrobat. Having both on the same machine doesn't necessarily accomplish anything that Acrobat can't do alone. More importantly, testing on the same machine doesn't give a true test of what it's like for another user with a different environment. For example, say

RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-14 Thread Jeff Coatsworth
Subject: Re: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11 At 07:03 -0600 14/11/14, Mike Wickham wrote: > If you have Acrobat, you should not install Reader or the PDF Creation Add-on > that comes with FrameMaker on that same computer. I'm sure this is

Re: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-14 Thread Steve Rickaby
At 07:03 -0600 14/11/14, Mike Wickham wrote: > If you have Acrobat, you should not install Reader or the PDF Creation Add-on > that comes with FrameMaker on that same computer. I'm sure this is true, Mike, but it's ultra-dumb: many folks *need* Acrobat Pro as well as Reader and FrameMaker. Are

Re: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-14 Thread Mike Wickham
Are all of these versions of Adobe Reader on the same computer? If so, Adobe recommends against that, as they tend to stomp all over each other, breaking things. The same thing can happen if you have Reader installed on the same computer as Acrobat. If you have Acrobat, you should not install R

Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-14 Thread tom . beiswenger
I have inserted several short video clips into a small manual created with FrameMaker 12 (all clips are mp4 format). Book file is saved as a PDF. When I open the PDF in Acrobat 9 or Adobe Reader 11 and click on the icon for any of the videos, I see only a black box. When I open the same PDF in