Re: Frame Postscript Output Problem

2009-10-02 Thread Scott White
TO continue this saga, I checked with my client this morning about the Adobe PDF writer port. Her's is set exactly as mine is -- Port: My documents\.pdf. Just for grins I had her change the port to desktop\.pdf. She is going to run a test. I'll also try setting up a port just for file as ha

Re: Frame Postscript Output Problem

2009-10-02 Thread Scott White
Here is the recent error we just got from frame after trying to print to postscript. "Cannot write to specified print file". Scott White Media Production & EBC Manager Implementation Coordinator 210-704-8239 swh...@alamark.com On Oct 1, 2009, at 3:55 PM, Combs, Richard wrote: Scott Whi

Re: Frame Postscript Output Problem

2009-10-02 Thread Art Campbell
That's typical of the error message you'd typically get if the Acrobat printer port is not set to a File port (in the operating system File: with a colon, but not when you're discussing the generic kind of file). You've pretty much established that however her system is set up, the Adobe printer i

RE: Frame Postscript Output Problem

2009-10-02 Thread Combs, Richard
> printer port is not set to a File port (in the operating system File: > with a colon, No -- FILE: -- all caps. Richard G. Combs Senior Technical Writer Polycom, Inc. richardDOTcombs AT polycomDOTcom 303-223-5111 -- rgcombs AT gmailDOTcom 303-777-0436 -- _

Re: Frame Postscript Output Problem

2009-10-02 Thread Scott White
That was my game plan Art. Thanks for all the help from everyone. Will let you know what comes of this merry-go-round. Scott White Media Production & EBC Manager Implementation Coordinator 210-704-8239 swh...@alamark.com On Oct 2, 2009, at 8:40 AM, Art Campbell wrote: That's typical of

RE: Has anyone successfully converted a FM 9.0 Book to RoboHelp 8 . . .

2009-10-02 Thread Matt Sullivan
Hi Michael, You'll find that experience in Framemaker, Robohelp, & HTML (in particular CSS) will help, as will viewing RJ's training videos on his blog or otherwise getting training and/or advice on the options. A few of us offer 2-day training & conversion classes that get you where you need to

RE: Any advantage to upgrade-FM7.2 to FM9?

2009-10-02 Thread Matt Sullivan
IIRC, FM 5.1 was released a scant few days before or after the acquisition. In fact, sample documents that still ship with FM9 (Report.fm) still say "Terramed enters 1995", which is how I remember the year of acquisition. -Matt Matt Sullivan GRAFIX Training m...@grafixtraining.com www.graf

Frame Postscript Output Problem

2009-10-02 Thread Alan T Litchfield
Does FM print other files successfully? Will it print a newly created trivial file? Cheers Alan On 2/10/2009, at 8:08 AM, Scott White wrote: > I have a client running windows XP, Frame 9 and she can't print to > postscript file. > She is using acrobat 8 professional so we didn't install the p

Frame Postscript Output Problem

2009-10-02 Thread Alan Litchfield
In whch case there is a problem in your file you are trying to print. Possible/probable things to look for are graphics, especially malformed eps graphics, corrupted links and cross references, etc. When the ps process fails it shouild be producing a log file in the same directory as that you are

Frame Postscript Output Problem

2009-10-02 Thread Scott White
TO continue this saga, I checked with my client this morning about the Adobe PDF writer port. Her's is set exactly as mine is -- Port: My documents\.pdf. Just for grins I had her change the port to desktop\.pdf. She is going to run a test. I'll also try setting up a port just for file as had

Frame Postscript Output Problem

2009-10-02 Thread Scott White
Here is the recent error we just got from frame after trying to print to postscript. "Cannot write to specified print file". Scott White Media Production & EBC Manager Implementation Coordinator 210-704-8239 swhite at alamark.com -- next part -- On Oct 1, 2009, at 3

Frame Postscript Output Problem

2009-10-02 Thread Art Campbell
That's typical of the error message you'd typically get if the Acrobat printer port is not set to a File port (in the operating system File: with a colon, but not when you're discussing the generic kind of file). You've pretty much established that however her system is set up, the Adobe printer i

Frame Postscript Output Problem

2009-10-02 Thread Combs, Richard
> printer port is not set to a File port (in the operating system File: > with a colon, No -- FILE: -- all caps. Richard G. Combs Senior Technical Writer Polycom, Inc. richardDOTcombs AT polycomDOTcom 303-223-5111 -- rgcombs AT gmailDOTcom 303-777-0436 --

Frame Postscript Output Problem

2009-10-02 Thread Scott White
That was my game plan Art. Thanks for all the help from everyone. Will let you know what comes of this merry-go-round. Scott White Media Production & EBC Manager Implementation Coordinator 210-704-8239 swhite at alamark.com -- next part -- On Oct 2, 2009, at 8:40 AM,

Has anyone successfully converted a FM 9.0 Book to RoboHelp 8 . . .

2009-10-02 Thread Matt Sullivan
Hi Michael, You'll find that experience in Framemaker, Robohelp, & HTML (in particular CSS) will help, as will viewing RJ's training videos on his blog or otherwise getting training and/or advice on the options. A few of us offer 2-day training & conversion classes that get you where you need to

Any advantage to upgrade-FM7.2 to FM9?

2009-10-02 Thread Matt Sullivan
IIRC, FM 5.1 was released a scant few days before or after the acquisition. In fact, sample documents that still ship with FM9 (Report.fm) still say "Terramed enters 1995", which is how I remember the year of acquisition. -Matt Matt Sullivan GRAFIX Training matt at grafixtraining.com www.gra