That was my game plan Art. Thanks for all the help from everyone. Will let you know what comes of this merry-go-round.
Scott White Media Production & EBC Manager Implementation Coordinator 210-704-8239 swhite at alamark.com -------------- next part -------------- On Oct 2, 2009, at 8:40 AM, Art Campbell wrote: > That's typical of the error message you'd typically get if the Acrobat > printer port is not set to a File port (in the operating system File: > with a colon, but not when you're discussing the generic kind of > file). > > You've pretty much established that however her system is set up, the > Adobe printer instance is hosed. Time to try the Repair installation, > and if that doesn't fix it (don't be too surprised if it doesn't), do > a reinstall. > > Art > > Art Campbell > art.campbell at gmail.com > "... In my opinion, there's nothing in this world beats a '52 > Vincent and a redheaded girl." -- Richard Thompson > No disclaimers > apply. > DoD 358 > > > > On Fri, Oct 2, 2009 at 9:26 AM, Scott White <swhite at alamark.com> > wrote: >> Here is the recent error we just got from frame after trying to >> print to >> postscript. >> >> "Cannot write to specified print file". >> >> >> >> Scott White >> Media Production & EBC Manager >> Implementation Coordinator >> 210-704-8239 >> swhite at alamark.com >> >> >> >> >> On Oct 1, 2009, at 3:55 PM, Combs, Richard wrote: >> >>> Scott White wrote: >>> >>>>> From Frame, if you Print to the Adobe PDF logical printer (which >>>> >>>> should be set as the system default), and do not have the Print To >>> >>> File >>>> >>>> checkbox in the Frame dialog box activated, does a PDF get >>>> generated? >>>> >>>> >>>> Does not get created. >>> >>> OK, try this: >>> >>> 1) Select File > Print Setup. >>> >>> 2) In the Print Setup dialog, make sure Printer Name is set to Adobe >>> PDF, and click Properties. >>> >>> 4) On the Adobe PDF Settings tab of the Properties dialog, set >>> Adobe PDF >>> Output Folder to Prompt for Adobe PDF filename and check View >>> Adobe PDF >>> results. Set any other defaults you want and click OK. >>> >>> 5) Select Start > Printers and Faxes. Right-click Adobe PDF and >>> click >>> Properties. >>> >>> 6) On the Ports tab of the Properties dialog, see which port Adobe >>> PDF >>> is assigned to. >>> >>> The port seems to vary depending on Acrobat version. I recently >>> installed Acro 9, and now have two new ports, My Documents\*.pdf and >>> Desktop\*.pdf (the former is selected). >>> >>> But as Jacob noted, for your client's installation, Adobe PDF should >>> probably be using the FILE: port. If the FILE: port has >>> disappeared for >>> some reason, click Add Port, select Local Port, and name it "FILE:" >>> (sans quotes). It must be all caps and have the colon. >>> >>> HTH! >>> Richard >>> >>> >>> Richard G. Combs >>> Senior Technical Writer >>> Polycom, Inc. >>> richardDOTcombs AT polycomDOTcom >>> 303-223-5111 >>> ------ >>> rgcombs AT gmailDOTcom >>> 303-777-0436 >>> ------ >>> >>> >>> >>> >>> >>> >> >> >> _______________________________________________ >> >> >> You are currently subscribed to Framers as art.campbell at gmail.com. >> >> Send list messages to framers at lists.frameusers.com. >> >> To unsubscribe send a blank email to >> framers-unsubscribe at lists.frameusers.com >> or visit >> http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com >> >> Send administrative questions to listadmin at frameusers.com. Visit >> http://www.frameusers.com/ for more resources and info. >> >> > >